My PC is not recognizing my phone!!! Looking for a solution for 5days help - Google Pixel Questions & Answers

I recently bought a Google Pixel it's all working fine
But when I plug it on my PC it doesn't get recognized even though the phone is charging I don't get any notification that the phone is plugged through USB I have all the drivers installed
Here are the errors I'm getting: "Unknown USB Device (Device Descriptor Request Failed)" and "Windows has stopped this device because it has reported problems. (Code 43)" please help I've moved from iOS recently I don't want to refund I freaking love this phone! and i'm starting to get desperate.
Thanks

fr3akfr0m said:
I recently bought a Google Pixel it's all working fine
But when I plug it on my PC it doesn't get recognized even though the phone is charging I don't get any notification that the phone is plugged through USB I have all the drivers installed
Here are the errors I'm getting: "Unknown USB Device (Device Descriptor Request Failed)" and "Windows has stopped this device because it has reported problems. (Code 43)" please help I've moved from iOS recently I don't want to refund I freaking love this phone! and i'm starting to get desperate.
Thanks
Click to expand...
Click to collapse
You should see a notification that provides the option to change USB options. From there, you can change to transfer files and two other options.
Hope it helps.

Maybe the correct driver is not installed?
Sent from my Pixel using Tapatalk

phaino00 said:
You should see a notification that provides the option to change USB options. From there, you can change to transfer files and two other options.
Hope it helps.
Click to expand...
Click to collapse
Thing is I'm not even getting the notification that it's plugged on USB it's like in charging

baknblack said:
Maybe the correct driver is not installed?
Sent from my Pixel using Tapatalk
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Click to collapse
Installed them from official Google website

fr3akfr0m said:
Thing is I'm not even getting the notification that it's plugged on USB it's like in charging
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Click to collapse
Do you have USB debugging, under developer options, enabled?

Possible bad cable / usb port. You tried other cables / computers?
Sent from my Pixel using Tapatalk

phaino00 said:
Do you have USB debugging, under developer options, enabled?
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Click to collapse
Yes

baknblack said:
Possible bad cable / usb port. You tried other cables / computers?
Sent from my Pixel using Tapatalk
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Click to collapse
Yes I'm using an S8 cable I tried with the original Google one and wit some Chinese crap, same for all

fr3akfr0m said:
Yes I'm using an S8 cable I tried with the original Google one and wit some Chinese crap, same for all
Click to expand...
Click to collapse
Have you went into device manager when the phone is plugged in to see if there is a red or yellow icon by any of the drivers?
Sent from my Pixel using Tapatalk

baknblack said:
Have you went into device manager when the phone is plugged in to see if there is a red or yellow icon by any of the drivers?
Sent from my Pixel using Tapatalk
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Click to collapse
Uhm how? As I mentioned earlier all the drivers are installed properly

fr3akfr0m said:
Uhm how? As I mentioned earlier all the drivers are installed properly
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Click to collapse
Windows 10? I think settings, system, device manager. If you were an apple person just Google device manager and your version of windows. You'll find out how to get to it. If anything is showing red or yellow delete them. Windows should then load the correct driver.
Sent from my Pixel using Tapatalk

baknblack said:
Windows 10? I think settings, system, device manager. If you were an apple person just Google device manager and your version of windows. You'll find out how to get to it. If anything is showing red or yellow delete them. Windows should then load the correct driver.
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
Aight I'll try it and let ya know if it worked

baknblack said:
Windows 10? I think settings, system, device manager. If you were an apple person just Google device manager and your version of windows. You'll find out how to get to it. If anything is showing red or yellow delete them. Windows should then load the correct driver.
Sent from my Pixel using Tapatalk
Click to expand...
Click to collapse
Hi,
I have same issue after final update of Pixel 1 sailfish device, my device not recognized in pc/laptops, i unable to unlock bootloader of my phone for rooting. Anyone have solutions for this error, i have try many solutions from internet but none of these works for me.

Related

One S Still not connecting to my Win7??

I just don't get it, I've tried uninstall/reinstall the drivers (current) plus reboots and also multiple usb ports plus turned off all security on my pc just incase with no luck so WHAT IS GOING ON!!?:crying:
Anyone or any site to go to that deal more with computers, I know no links to other sites/forums but maybe PM me
Sent from my HTC One S using xda premium
Well... google knows almost everything
... But.. ."not connecting" isnt really much info to go on. Try to explain a bit better what happens and whats not.
It keeps flashing the 'USB Debugging Connected' than sometimes the pop up comes up on phone to allow 'Charge Mode/Disk Drive' but not always and my computer (Win7) tries to install the driver, it just keeps saying not connected when open HTC Sync and yes have tried all USB ports and uninstalled drivers also under 'Device Manager' there are no exclamation marks anywhere
Sent from my HTC One S using xda premium
Here something I do if something bugged me and can't fix it and that is to format windows lol.
Darknites said:
Here something I do if something bugged me and can't fix it and that is to format windows lol.
Click to expand...
Click to collapse
lol yes, Im the same... fuking winblows :laugh:
But anyway... Have you tried on a different PC? Does it charge as it should through the usb ports?
Goatshocker said:
lol yes, Im the same... fuking winblows :laugh:
But anyway... Have you tried on a different PC? Does it charge as it should through the usb ports?
Click to expand...
Click to collapse
Ya I wish I didn't game or I wouldn't even be using it. And I think he said he only got one the pc to try on but would be nice if a friend helped out to see if it his pc or the phone.
Wow, I have the same problem, except I'm running Ubuntu on my PC.
http://forum.xda-developers.com/showthread.php?t=2014986
Worst part is that I'm making an app. I can't do this if it keeps disconnecting every half second!
I'm having a similar issue although I'm running Mac. Im running stock HTC rom and have just installed the update. When I plug the USB cable in I no longer get any connection options. HTC Sync can see my phone but I can't access the phone storage from my Mac anymore....Am I completely missing something or is anyone else having similar issues?
glynevans said:
I'm having a similar issue although I'm running Mac. Im running stock HTC rom and have just installed the update. When I plug the USB cable in I no longer get any connection options. HTC Sync can see my phone but I can't access the phone storage from my Mac anymore....Am I completely missing something or is anyone else having similar issues?
Click to expand...
Click to collapse
This thread here might help you.
I think you need to download the driver
Sent from my black Samsung Galaxy Wonder which running on Cyanogenmod 9 beta 4 using XDA Premium.
Ivanthe17th said:
I think you need to download the driver
Sent from my black Samsung Galaxy Wonder which running on Cyanogenmod 9 beta 4 using XDA Premium.
Click to expand...
Click to collapse
You did not read my OP right cuz I said all that in it so next please also I have 'Googled' everything and tried everything they say so any other thoughts, just want to get connected so I can flash ROMs once rooted?
Anyone, please any ideas other than those posted and please read before posting something I've already done?
Thanks
Well, its hard to go further... Try a different cable and a different PC. If it doesnt work with that either its your phone thats fuked up, if it works its your PC.
When you know which is the culprit we can move forward and try to solve it.
Goatshocker said:
Well, its hard to go further... Try a different cable and a different PC. If it doesnt work with that either its your phone thats fuked up, if it works its your PC.
When you know which is the culprit we can move forward and try to solve it.
Click to expand...
Click to collapse
Agreed need another pc to test with.
Go to recovery on phone and it should then be recognized by pc...preferably use twrp for recovery. From there you can even mount usb to move Roms to you sd.
Sent from my HTC One S using xda premium
bochocinco23 said:
Go to recovery on phone and it should then be recognized by pc...preferably use twrp for recovery. From there you can even mount usb to move Roms to you sd.
Sent from my HTC One S using xda premium
Click to expand...
Click to collapse
Not rooted yet because of this issue so I found one thing that might work and will try later when home and that is what I found on Google after days of searching, restart the computer whole phone is shutdown and than turn on phone as computer boots up and see if it will than recognize the phone (crossing fingers)
Sent from my HTC One S using xda premium
Boot into bootloader and see if it's recognized by your computer. If it does then it's a Rom issue and you can factory reset from bootloader... (volume down + power) while phone is turned off
Sent from my HTC One S using xda premium
bochocinco23 said:
Boot into bootloader and see if it's recognized by your computer. If it does then it's a Rom issue and you can factory reset from bootloader... (volume down + power) while phone is turned off
Sent from my HTC One S using xda premium
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Click to collapse
I'M NOT ROOTED, there for not on a ROM and not trying to be rude or unappreciative but please read my entire post thanks
Sent from my HTC One S using xda premium
Well that worked:thumbup: but under 'Computer' on my Win7 pc out shows 2 kinda drives 'Removable G&F Disc Drives', when I click on then it says 'Insert Disc' and they weren't there before so I'm assuming they or one of then represent my device?
Sent from my HTC One S using xda premium

Not being seen by pc... Kinda? - SOLVED

I've unlocked, rooted and flashed linaro kernel. So my phone does/has been recognised fine by my pc.
But when I plugged it in earlier for mtp mode the phone recognised being plugged in but the pc didn't? If i switched it to camera mode the pc then recognised. But then switching it back and still nothing? Any ideas?
Sent from my Nexus 5 using Tapatalk
Ben36 said:
I've unlocked, rooted and flashed linaro kernel. So my phone does/has been recognised fine by my pc.
But when I plugged it in earlier for mtp mode the phone recognised being plugged in but the pc didn't? If i switched it to camera mode the pc then recognised. But then switching it back and still nothing? Any ideas?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Goto Devices and Printers and see if Nexus 5 is there. Sometimes it has a yellow triangle on it. If so right mouse and troubleshoot.
This happened to me too. This is what I did to fix it. I was on windows 8 btw. I used wugfresh's toolkit to manually install raw drivers. If you do use windows just follow the instructions on steps to install them. You may use Mac or Ubuntu for I know lol. In that case I would search for those tookits. They may have similar method of driver installations. I used the composite driver that came with the toolkit and it worked right after installation. I even unlocked my bootloader in the process too so adb and fastboot worked too. good luck.
wyrman said:
Goto Devices and Printers and see if Nexus 5 is there. Sometimes it has a yellow triangle on it. If so right mouse and troubleshoot.
Click to expand...
Click to collapse
I can't find this option? I'm on xp?
Sent from my Nexus 5 using Tapatalk
Ben36 said:
I can't find this option? I'm on xp?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Try Control Panel... Devices and Printers. Or Control Panel - Hardware and Sound - Devices and Printers
Found it, it says mtp with an exclamation mark and no drivers installed?
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Found it, it says mtp with an exclamation mark and no drivers installed?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
DL google adb drivers and put them in a folder. Click on the device in device manager and choose install from computer. Select the drivers. That should clear it up.
Ben36 said:
Found it, it says mtp with an exclamation mark and no drivers installed?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Alot of times you can right mouse the device and troubleshoot. It will put the drivers back in. Another way is to delete that device and reboot. When you plug your phone into the usb it should load drivers.
theesotericone said:
DL google adb drivers and put them in a folder. Click on the device in device manager and choose install from computer. Select the drivers. That should clear it up.
Click to expand...
Click to collapse
Nope, still says cannot install the hardware?
Sent from my Nexus 5 using Tapatalk
Toggle USB Debugging . Worked for me. If we have the community or ADB driver this might be the issue?
Sent from my Nexus 7 using xda app-developers app
Ben36 said:
Nope, still says cannot install the hardware?
Click to expand...
Click to collapse
Well then? Sorry man it has always worked for me. I'd try rebooting the comp then doing it again. If that doesn't work Ubuntu is free. lol
rye&ginger said:
Toggle USB Debugging . Worked for me. If we have the community or ADB driver this might be the issue?
I'm using the PDA.net drivers included with the Nexus Root Toolkit. The Universal drivers didn't work for me (Windows 7 pro x64bit). I also had to toggle the USB Debugging.
Click to expand...
Click to collapse
Ben36 said:
Nope, still says cannot install the hardware?
Sent from my Nexus 5 using Tapatalk
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Click to collapse
Device Manager. Uninstall that device and reboot. Plug your phone back in and it shud install the drivers
Tried, still nothing.
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Tried, still nothing.
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
So MTP is no longer in Device Manager?
Nope its vanished and the phone still isn't recognised by the pc. And now if I try a toolkit and tell it to reboot to recovery it says not device found even though the device says it's plugged in with usb debugging enabled
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Nope its vanished and the phone still isn't recognised by the pc. And now if I try a toolkit and tell it to reboot to recovery it says not device found even though the device says it's plugged in with usb debugging enabled
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
I haven't used XP for quite awhile bud. Shud be under Devices that you can scan to see it it will get picked up.
---------- Post added at 05:05 PM ---------- Previous post was at 04:51 PM ----------
Are you using the USB cable that came with the phone bud?
Debugging off. Here's a link
http://productforums.google.com/forum/#!topic/nexus/N-QCblB5gKQ
Someone in that link mentioned the mtp option on the N5 . where is this option please?
Sent from my Nexus 5 using Tapatalk
Ben36 said:
Someone in that link mentioned the mtp option on the N5 . where is this option please?
Sent from my Nexus 5 using Tapatalk
Click to expand...
Click to collapse
Settings/storage. Choose 3dot menu. Also, have you used USBDeview http://www.tomsguide.com/us/download/USBDeview,0301-13254.html to be sure all Android USB drivers have been removed?
Sent from my Nexus 7 using Tapatalk 4
In case you didn't understand the above.
Settings > Storage then click on the menu (3 dots on upper right screen corner) and USB computer connection. voila, you are now in the USB connection settings and can enable MTP/PTP again.

[Q] Unknown device: USB device not recognized

Hey there,
I've tried every thing' download kies, used another usb cable, turned off computer/s6 device , usb debugging on/off
nothing helped, what else can I try to be able to connect to my computer ?
Gabi_Medayev said:
Hey there,
I've tried every thing' download kies, used another usb cable, turned off computer/s6 device , usb debugging on/off
nothing helped, what else can I try to be able to connect to my computer ?
Click to expand...
Click to collapse
Have you tried downloading drivers for the S6? (Not entirely sure they even exist but I would assume they do)
Japultra said:
Have you tried downloading drivers for the S6? (Not entirely sure they even exist but I would assume they do)
Click to expand...
Click to collapse
I tried to find and look for them but didn't found...normal gs6 g920f... 32gb white
Gabi_Medayev said:
I tried to find and look for them but didn't found...normal gs6 g920f... 32gb white
Click to expand...
Click to collapse
How about using a different usb port?
Japultra said:
How about using a different usb port?
Click to expand...
Click to collapse
already tried this... :/
http://www.robvanderwoude.com/devcon.php look for RemoveUSB.bat file and run it as admin.
tommybrrr said:
http://www.robvanderwoude.com/devcon.php look for RemoveUSB.bat file and run it as admin.
Click to expand...
Click to collapse
do you mean renewusb.bat, there is not remove ?
Gabi_Medayev said:
do you mean renewusb.bat, there is not remove ?
Click to expand...
Click to collapse
right,sorry for the typo
You can find Samsung USB drivers here.
http://www.teamandroid.com/download-android-usb-drivers/
Alternatively, the drivers should automatically be installed when you install Smart Switch desktop app which you can get from Samsung's website.
Once the drivers are installed you should be and to plug in the phone and all should be OK.
I'd have thought that installing Kies would have fixed your issue so the above may not work but my fingers are crossed for you
Sent from my Galaxy S6 Edge

Moto G 3rd gen USB Conection Unrecognized

Description of what is Happening:
With the cable connected, the phone starts to charge normally, but it does not warn that on a PC (to choose the USB mode), it still like it was connected in a normal charger. The computer recognizes that something was connected, however warns "Unrecognized device".
Things I noticed:
- In Bootloader mode, the last line, which was supposed to say "connected to USB", it says, "Connect USB cable", like it was not recognizing the cable.
- Sometimes, and rarely, he returns to connect normally, and even moving the cable it remains connected, however, when i trying to remove and connect again, it comes back to the same problem.
- if i try to turn off the screen, open some app, or do whatever thing (even scroll down the topbar or open the drawer, the USB connection closes, only still charging. When returns to the homescreen, it tries to reconnect, but still unknown.
Since then I tried to do the following things:
- Uninstall and install the USB drivers from Motorola
- Restore Windows to an earlier date that the last given problem
- Test different USB cables (including the original)
- Connect in different pc ports
- Test the USB cable to other devices, and worked perfectly, proving that the problem is not the cable or the computer ports
- Clean the external storage cache and media storage and reboot
- Format phone (twice, the second by Recovery Mode)
- Clean the USB port of the phone
- Connect with the MTP mode on and off, and the debug mode on and off
And nothing of this helped me!
Have you pulled down the notification shade and changed the USB mode to MTP?
acejavelin said:
Have you pulled down the notification shade and changed the USB mode to MTP?
Click to expand...
Click to collapse
no, because theres no notification, the phone just not recognize the usb connection
Leodavi said:
no, because theres no notification, the phone just not recognize the usb connection
Click to expand...
Click to collapse
Sounds like you've covered all the bases then... I don't see factory default in the list of things you've tried though.
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
Sounds like you've covered all the bases then... I don't see factory default in the list of things you've tried though.
Sent from my Motorola XT1575 using XDA Labs
Click to expand...
Click to collapse
ow but u have some ideia what a can try now?
Leodavi said:
ow but u have some ideia what a can try now?
Click to expand...
Click to collapse
Full factory reset... Or maybe boot a Live Linux distribution from USB and test, like current Ubuntu or Mint, because Linux doesn't require special drivers to talk to Android devices.
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
Full factory reset... Or maybe boot a Live Linux distribution from USB and test, like current Ubuntu or Mint, because Linux doesn't require special drivers to talk to Android devices.
Sent from my Motorola XT1575 using XDA Labs
Click to expand...
Click to collapse
i tried it, the factory reset not works, so booted a Ubuntu VM to test and not works too.. it dont recognize the USB
PS: i noticed one more thing: i cant move anything to the micro sd, nothing.. i try to format it, and it istill not working
Leodavi said:
i tried it, the factory reset not works, so booted a Ubuntu VM to test and not works too.. it dont recognize the USB
PS: i noticed one more thing: i cant move anything to the micro sd, nothing.. i try to format it, and it istill not working
Click to expand...
Click to collapse
VM likely won't work, if the host doesn't see the USB device, the guest OS can't either... native boot off a USB stick.
Is it recognized in fastboot/bootloader?
Sent from my Motorola XT1575 using XDA Labs
acejavelin said:
VM likely won't work, if the host doesn't see the USB device, the guest OS can't either... native boot off a USB stick.
Is it recognized in fastboot/bootloader?
Sent from my Motorola XT1575 using XDA Labs
Click to expand...
Click to collapse
nop, thats not recognized in bootloader too (sorry the delay, havesome problems with my internet)

Cannot Connect to PC - No Fastboot

I'm not too sure what happened, but for some reason my Honor 8 does not connect to my computer (I tried changing in the developer settings, as well as trying the settings within PlayMenu). A factory reset didn't help and it worries me that I cannot access fastboot mode.
Anyone have any ideas?
mikeyek said:
I'm not too sure what happened, but for some reason my Honor 8 does not connect to my computer (I tried changing in the developer settings, as well as trying the settings within PlayMenu). A factory reset didn't help and it worries me that I cannot access fastboot mode.
Anyone have any ideas?
Click to expand...
Click to collapse
What do you mean you can't connect? Your device doesn't show in Files?
Sent from my Honor 8 using XDA Labs
Yeah, doesn't register on my computer. It will charge though.
Did you try hisuite, just to make sure
mikeyek said:
Yeah, doesn't register on my computer. It will charge though.
Click to expand...
Click to collapse
Did you try in another computer?
HiSuite just keeps asking me to connect my phone lol.
and @adriansticoid I tried it in 2 other computers, another windows computer and a linux.
I'm afraid that the connector your phone is messed up, keep trying and if it doesn't work, ask for a replacement
mikeyek said:
HiSuite just keeps asking me to connect my phone lol.
and @adriansticoid I tried it in 2 other computers, another windows computer and a linux.
Click to expand...
Click to collapse
So the problem is in your connector or in your phone itself.
mikeyek said:
Yeah, doesn't register on my computer. It will charge though.
Click to expand...
Click to collapse
try by enabling developer options and with different usb cable.
miststudent2011 said:
try by enabling developer options and with different usb cable.
Click to expand...
Click to collapse
Developer options have nothing to do with the issue.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
Developer options have nothing to do with the issue.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
might be usb debugging disabled.
miststudent2011 said:
might be usb debugging disabled.
Click to expand...
Click to collapse
You can see your phone in File Manager of Windows 10 even with USB debugging disabled.
Sent from my Honor 8 using XDA Labs
adriansticoid said:
You can see your phone in File Manager of Windows 10 even with USB debugging disabled.
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
but you cant see it in previous versions he hadnt mentioned what version he has
----------End of Discussion--------------------
miststudent2011 said:
but you cant see it in previous versions he hadnt mentioned that
----------End of Discussion--------------------
Click to expand...
Click to collapse
Oh yeah. Thanks for that wrong suggestions. You helped.
I'm outta here.
Sent from my Honor 8 using XDA Labs
Fastboot or File Explorer doesn't work?
Do you have drivers installed?
What is your OS version?
If fastboot doesn't work, do you have adb installed?

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