A bug of Tizen 3 - watchmaker&facer? - Samsung Gear S3

Hi guys,
after the update of my gear s 3 frontier (non LTE version) i'm unable to set any watchface correctly - only those which are from Samsung's store.
scenario:
you try to setup a watch face from watchmaker, after a reset the app unable to set the watch face and sets up the default watch face (same with face).
some of my walktrough to isolate the problem:
i've manage to check that if it's a digital watch face (on watchmaker) it will do the problem, if not, it will work normally,
on facer it's happening with no matter what watchface.
i've tried to hard reset my gear s3, delete the watchmaker and Facer app from my phone and reinstall it,
there was no difference.
Thanks for youre help

some one?!

WebsGhost said:
scenario:
you try to setup a watch face from watchmaker, after a reset the app unable to set the watch face and sets up the default watch face (same with face).
Click to expand...
Click to collapse
I have been noticing this also, after rebooting the watch it goes back to the default watchface. It is a minor pain to reset the watchface I want everyday but I guess its something we need to deal with until they fix it, or stop using WatchMaker.

the problem is that i cant use MR.Time or Facer to, each app with its own issues, so i dont know what to do

WebsGhost said:
the problem is that i cant use MR.Time or Facer to, each app with its own issues, so i dont know what to do
Click to expand...
Click to collapse
Try clearing the cache and deleting all data associated with the apps ( Facer, gear app, etc.). Then delete them and clear your phone cache by turning off your phone and doing the volume up, power, and home button combo (I think thats it). and clear your phones cache and reboot. After that reset your watch. Reinstall apps and see if this works. I did that and it worked.

Related

Gear S2, CPC5 update, notifications and non-Samsung apps

Anyone else lose non-Samsung app notifications after last week's update? My email, S health and messaging alerts still work fine. Skype, Amazon, Facebook, UPS, and about twenty others that I had grown quite fond of receiving are now no longer providing notifications.
Factory reset the watch, un/re-installed Gear Manager, and reconfigured the notifications - but still nothing from anything but the basic native phone apps. (Yes, I've confirmed that the phone's app notification settings are all enabled. )
So, everyone else's 3rd-party app notifications working just fine?
---------
Verizon S7 Edge and Gear S2 Classic running the latest CPC5 update.
afh3 said:
So, everyone else's 3rd-party app notifications working just fine?
Click to expand...
Click to collapse
I'm not having any problems. You checked under manage notifications under the Gear app?
ctasich said:
I'm not having any problems.
Click to expand...
Click to collapse
Thanks.
Lucky me then.
Not really sure what else a guy can do if resetting the watch and the app doesn't do it, other than to fondly remember when it used to work.
It does still show the time, so I guess I've got that going for me.
ctasich said:
You checked under manage notifications under the Gear app?
Click to expand...
Click to collapse
Yes, that was the reference to reconfiguring the notifications after resetting the watch and Gear Manager.
afh3 said:
It does still show the time, so I guess I've got that going for me.
Click to expand...
Click to collapse
What else do you need?? Sounds like it works to me.
afh3 said:
Yes, that was the reference to reconfiguring the notifications after resetting the watch and Gear Manager.
Click to expand...
Click to collapse
Sorry, misunderstood that part. Have you also just tried disabling all notifications and then re-enabling?
ctasich said:
What else do you need?? Sounds like it works to me.
Sorry, misunderstood that part. Have you also just tried disabling all notifications and then re-enabling?
Click to expand...
Click to collapse
Yeah, I've been trying everything I can think of to get it working again. Disabled every notification except one and tested each (Skype, Facebook Messenger, etc.) with no success. Email and text continue to work properly so, technically it is doing more than just telling the time and I guess those other twenty or so notifications weren't necessary - at least not anymore.
I would say in hindsight that for $300 I'd probably just choose to take my phone out of my pocket and look at it when it beeps, which, interestingly, is what I have to do for those other notifications now anyway.
From the try-try-again approach, I've force-stopped gear manager, disabled the app, uninstalled the updates, factory reset the watch, restarted the phone, cleared the cache-partition, reinstalled gear manager, connected the watch, configured the notifications and retested Skype, Facebook and Facebook Messenger.
Yeah, that didn't work.
On the bright side, there is a positive to take away from this.
Relatively speaking, I am now markedly less disappointed about not having the promised Samsung Pay on the watch.
Update.
It wasn't application notifications, Settings -> Notifications, they were all turned on.
However, a quick trip to Settings-> Lock screen and security -> Other security settings -> Notification access, showed that Samsung Gear was turned off. Seeming a bit questionable in that state, I threw caution to the wind and turned it on.
Problem solved.
You might ask how, exactly, something like just turns itself off. Considering I'd never visited that menu previously, it remains a mystery.
However, at this point I'm pretty happy to have my watch do more than just tell the time.
Now, about that missing Samsung Pay...

Changed phone from Note 3 to S7 Edge - how to setup Gear S2?

Hi
I have just bought an S7 Edge to replace my Note 3 and now need to switch my S2 to connect to the Edge instead. Does anyone know of an online guide anywhere which would tell me what I should do please?
Just go to the watch settings (on the watch) and reset it to factory settings. Then you can find and pair the watch from the Gear Manager on the new phone.
Thanks, presumably I will lose all the settings on the watch and have to start from scratch?
There is not so many settings on the watch itself.
That was surprisingly easy. I did a light reset and went from there. I had written down all the details such as the order of my widgets and quickly had it looking just as it was with my old phone. Even kept the data from My Notes in Gear.
Yes, light reset is the way to go. You can go into your Samsung account and re-download all previous downloaded apps. I had to do this twice: going from S6 to Note 7 and after replaced recalled Note 7
What is light reset?
Gio999 said:
What is light reset?
Click to expand...
Click to collapse
Light reset keeps all of your personl data, but delete all downloaded apps

Messages missing from shortcut widget

I have a Gear S2 Classic, and recently had to do a factory reset. When getting everything back to the way I like, I noticed that "Messages" is no longer an option when selecting apps for the shortcut widget (the widget that allows for four app shortcuts).
Messages is still available in the main app menu, and is working fine. I can add Messages as a "complication" on various watch faces, just not the shortcut widget.
I pair the watch with a new (battery replaced) Galaxy Note 7.
Thoughts???
Thanks in advance.
Messages has not been an option on my S2 Classic since I got it in that widget. You had it once? Hope some one can shed light on this as it would be nice to have.
echudoba said:
Messages has not been an option on my S2 Classic since I got it in that widget. You had it once? Hope some one can shed light on this as it would be nice to have.
Click to expand...
Click to collapse
Yes. I purchased my Gear S2 Classic maybe 9 months ago, and always had the option of adding Messages to the shortcut widget.
FYI... its a Bluetooth / WiFi version of the watch. Firmware = R732XXU2DPG1.
When pairing the watch to my new phone (Note 7), Messages seems to have disappeared from the shortcut widget list of apps -- I did a factory reset on the watch..
I liked having my "communication" shortcuts on one widget: Message, E-mail, Phone, & Buddy.
Having the same problem. Gear S2 classic and. Galaxy S7.
Same problem hear after switching to the S7 phone. Wondering if the Gear does not recognize it as a Galaxy device therefore does not give the widget option.
It's interesting this whole thread is Gear S2 Classic. Wonder if that could be the problem? Gear S2 Classic with the new S7 and Note 7 phones.
I really miss having it on the widget.
I still have it on mine. I have s2 classic and s7.
Sent from my SM-G930P using XDA-Developers mobile app
Anyone found a solution? Light reset and factory didn't do anything...
i'm having the same issue. classic and s7. just bought both and no message short cut.....
I contacted samsung
Bucky208 said:
Anyone found a solution? Light reset and factory didn't do anything...
Click to expand...
Click to collapse
I contacted Samsung and they said because the factory reset didn't do anything I should take my watch back to the store to see if they would send it in or replace on warranty. I will let you all know how that goes
Back to old phone - still no shortcut
Well... I had to return my Note 7 and revert back to my old phone -- a Galaxy S4 running AT&T stock (but rooted) Lollipop.
I thought the widget shortcut would "magically" reappear after reverting back to a phone / OS where I know the shortcut was present; however, no such luck.
After performing [another] factory reset on my watch and reconnecting it to my Galaxy S4, the widget shortcut is still missing.
Oh well. Obviously, this is not a huge deal; just a feature I had at one point, that seemingly disappeared for no reason.. I just use watch faces that support shortcuts and / or access messages through notifications.
This just happened on my classic this weekend. Hard reset didn't do anything.
Installed the newest update this evening. It's back !

Huawei Watch 2 not counting steps

My Huawei watch 2 has stopped counting steps on the watch face. It appears to still be counting them in the background but not on the watch face. How can I fix this!?
Sianlouisenicol said:
My Huawei watch 2 has stopped counting steps on the watch face. It appears to still be counting them in the background but not on the watch face. How can I fix this!?
Click to expand...
Click to collapse
Restart? Swap face for another one and then swap back? Mot sure which watchface you're using but they're a bit glitchy sometimes.
Lolpoppa said:
Restart? Swap face for another one and then swap back? Mot sure which watchface you're using but they're a bit glitchy sometimes.
Click to expand...
Click to collapse
Apologies I should have stated. Have tried multiple watch faces and done multiple restarts and even factory resets and it's still not working. Huawei customer services we absolutely useless so no joy there either!
Use the new User complication and choose Fit data for this.
I am facing the exact issue. We're you able to resolve this somehow?

Question AOD Freeze solution?

Hi, i got the watch yesterday. I updated it and started to notice that all 3rd party face apps ( watchmaker, facer, etc) freezes while on AOD. Minutes just don't move until I awake the watch. Also the usual ways to awake don't work reliably... only the ugly-childish samsung provided faces work as they should.
I have searched and it seems I'm not the only one and it's an update "feature"... So it seems it's not a faulty watch.
It's there any workaround to this?
I have been long gone from smartwatches. Can we rollback?
Thanks
No Rollback yet....
As you need Firmware for this...
From Samsung side...
They are working on new Bugs ehm """Watch Faces"""...
Code:
R8.0XXU1FVB1
This could take again weekS or monthS...
Maybe meanwhile good idea to use good old methods to take Logs... with ADB:
adb logcat...
Or check *#9900#
3d Party Developer need to make new compatible Versions... for EVA8...
But maybe some ON OFF workaround possible...
BUT you need to search for it.
Good Luck.
Best Regards
I've noticed the same thing since the latest big update. I have to tap multiple times to get the AOD to change to the actual watchface. Using Watchmaker Premium myself. It's quite annoying. Hopefully we'll get some kind of fix soon.
Same problem here. For now, I'm avoiding AOD on Facer, etc.
I highly doubt AMOLED anti-burn-in is active when the screen is frozen like that. So, better safe than sorry I guess.
Found this... not tested...
Third-party Watchfaces AOD Lösung
Ich habe eine Lösung gefunden wie die third party watchfaces im AOD Modus wieder funktionieren. Öffnet die Wearable App, geht in die Uhr Einstellungen, öffnet den Reiter Apps, sucht dort das entsprechende Programm über das euer Watchface läuft und aktiviert den Schalter Hintergrundaktivität...
eu.community.samsung.com
I hope with Screenshots possible to manage...
Only as info...
Best Regards
Funny comments from Devs:
What the..... Why... AOD
I applied an update after the Galaxy Unpacked event and did not have any of the issues reported. Someone asked me to check and make sure I had the latest and there was another update. After applying that the AOD did not work. It may work for a few minutes up to 15 then it freezes the time. I...
forum.developer.samsung.com
Only as info...
Best Regards
I really hope they fix this soon. It is destroying my enjoyment of this device.... the recent update ruined it. I never know what the time is now, and sometimes I have to press the screen or button and wait several SECONDS for it to wake up and respond. This morning I pressed it about 10 times in a futile attempt to "unfreeze" the AOD display.
If you have a Samsung Galaxy Watch 4
and 3rd party Watchmaker app installed
there is a workaround.
Wearable app/Settings /Apps /Watchmaker..... enable "allow background activity"
Been using AOD for few days like this AID working ok like this.
See Screen shot
According to this report
(about 53 seconds into video, a new update /fix (for the AOD) has been released
I finished the EVB4 update.
When I go into those settings, I see the "allow background activity" setting, but it is off and greyed out for Watchmaker, so it cannot be turned on. It can be turned on for OTHER apps, though. I tried to force stop Watchmaker, made no difference. Not sure what to do...
UPDATE: Ug, after I force-stopped Watchmaker in the attempt to allow that setting, I lost all my WM faces on the watch AND on the phone. And I don't think I have a backup for the one I use daily and heavily customized (Pulsar Neo). So I rebooted both and then have the watch face back on the watch, but it is not showing in the phone app. Checked version of WatchMaker, it is 7.2.7 (I noticed in your screenshot yours is 7.2.8, but there are no updates for WatchMaker, I just checked on Play). Checked app settings, still unable to allow background activity.
crxssi said:
I finished the EVB4 update.
When I go into those settings, I see the "allow background activity" setting, but it is off and greyed out for Watchmaker, so it cannot be turned on. It can be turned on for OTHER apps, though. I tried to force stop Watchmaker, made no difference. Not sure what to do...
UPDATE: Ug, after I force-stopped Watchmaker in the attempt to allow that setting, I lost all my WM faces on the watch AND on the phone. And I don't think I have a backup for the one I use daily and heavily customized (Pulsar Neo). So I rebooted both and then have the watch face back on the watch, but it is not showing in the phone app. Checked version of WatchMaker, it is 7.2.7 (I noticed in your screenshot yours is 7.2.8, but there are no updates for WatchMaker, I just checked on Play). Checked app settings, still unable to allow background activity.
Click to expand...
Click to collapse
I believe the problem with my lost watchfaces was due to my phone being upgraded to Android 12 just last week. But I am not sure. At least I was able to find the original face and modify it again, and it works.
In any case, I am still unable to find out why I can't set "allow background activity" on WatchMaker. I went though every app, and none of them allow the setting except for "Wear Wiki Reader" and "MyRadar." Further, I can't find anyone else with a similar problem, no matter how much I search. Has anyone else been able to change that setting? Or is it just me??
crxssi said:
I believe the problem with my lost watchfaces was due to my phone being upgraded to Android 12 just last week. But I am not sure. At least I was able to find the original face and modify it again, and it works.
In any case, I am still unable to find out why I can't set "allow background activity" on WatchMaker. I went though every app, and none of them allow the setting except for "Wear Wiki Reader" and "MyRadar." Further, I can't find anyone else with a similar problem, no matter how much I search. Has anyone else been able to change that setting? Or is it just me??
Click to expand...
Click to collapse
firstly ,im on the beta version of Watchmaker
Sorry about watchfaces you lost .
Here's a tip for securing watchfaces ......
(this is what i do .)
On my phone Watchmaker app /My Watches /select you watch face etc /select Export
You will on pop up notification location where you "backup " is stored .
On my phone i use Total Commander ,file manager ,(free version )
Total Commander - file manager - Apps on Google Play
Android version of the desktop file manager Total Commander (www.ghisler.com).
play.google.com
i will then, via Total Commander ,go to my internal storage /Android/data/watchfrenzy/ files /export .....and copy my exported watchfaces from Android data to a safe loacation ...eg laptop ,external hardrive .
If you delete /lose you watchface all you have to do is copy them back to Android/data watchfrenzy/files/export and import into app .
Further tip you can also do this with fonts ...copy .ttf fonts into the fonts folder .
I Google around for reasons "background activity greyed out "
There can be various reasons .
I see some of my watch apps is greyed out ,some is showing ....some greyed out ?
Not sure why ?
Personally, i think the buggy Samsung watch update has something to do with it ?
as not all my watch installed apps are showing on Watchmaker .
eg .Previously my sideloaded Google Assistant ,showed up in Watchmaker
app ,now it does not ...yet in the Samsung Stock watched /apps shortcut ,
it still shows !
See some results and reasons ...
My Google search link....you might get some idea ,as what your reason is ?
background activity greyed out - Google Search
www.google.com
See some screenshots that might give you better idea to explain my above post .....sorry the order is a bit mixed ,but i'm sure you can follow ?
other just asked again
Good luck
I have no problem exporting or importing from the WatchMaker app, the problem was that it had no faces in it. They were still on the watch, but not the phone. From what I can tell, there is no way to suck them back off the watch. But your tips will be handy for others! I only wish I had exported them before they were lost (only 1 matters to me, and I have re-created it).
How did you obtain the beta (and why did you)? It sounds interesting, although I doubt the version is the cause of my problem, since I have seen other users' screenshots with using the same version as I am but without the greyed out button. Are you using a Samsung phone with Android12?
One thing I haven't tried is removing and re-installing WatchMaker. I wonder if that would matter?
Firstly,
I currently have about, +- 30 different, beta programs /apps. on my phone.
Yes, i have a Samsung Note 20 Ultra 5g
So as I'm overall a Android Themer (at heart) wherever it's KLWP theming or Samsung Theme Park or Watchmaker etc
i will join /subscribe to beta versions.
I agree with you, that the beta or stable versions, is not the cause.!
I cannot advise you to uninstall and install Watchmaker................ but personally i would
have tried it.!
(I would have kept my favorite watchfaces safely in another folder to copy/import back. into Watchmaker.
When the latest Wear O S broke 3rd party, Watch theme apps
I was totally lost without, my favorite Watchmaker creation, working correctly in AOD mode.
Just to note....
I've noticed that some of the apps that i cannot toggle is a mixed between system apos and 3rd party apps.
And again.... some if those that i can toggle
is also a mix of system and 3rd party apps.
Good luck
crxssi said:
I really hope they fix this soon. It is destroying my enjoyment of this device.... the recent update ruined it. I never know what the time is now, and sometimes I have to press the screen or button and wait several SECONDS for it to wake up and respond. This morning I pressed it about 10 times in a futile attempt to "unfreeze" the AOD display.
Click to expand...
Click to collapse
I now know what others were talking about when it comes to the AOD and display brightness problem with this last update. Another aspect of just how totally Samsung ruined AOD with the last update.
I was a passenger in a dark car. My AOD watch face was way too bright in ambient mode- and very distracting. I would try to wake it up, which could take pressing a button several times and waiting. Once it woke up, it immediately adjusted the ambient brightness correctly for the dark setting. But 30 seconds later, when it went to ambient mode, back to high brightness again. And it would stay that way. Just for giggles, I tried several other watch faces, including the stupid Samsung ones (that we can't uninstall). Every single one of them did the same thing.
Interestingly, I got so angry, I rebooted the watch,and then it started acting normally again, even with my WatchMaker face. How long would that last? I can't say. But it did at least for that night. (I don't often wear the watch at night).
crxssi said:
Interestingly, I got so angry, I rebooted the watch,and then it started acting normally again, even with my WatchMaker face. How long would that last? I can't say. But it did at least for that night. (I don't often wear the watch at night).
Click to expand...
Click to collapse
Seems kinda random. I just rebooted now it because it was driving me crazy. First time I pressed the lower button, it took 9 seconds to respond. Second time 8 seconds. Then later, it was instant. Maddening. What is taking Samsung so long to react to this??
OK, it has been several days since the April R870XXU1FVC8 update. Ever since, I have no longer experienced the problem with the AOD ambient mode freezing (not updating time/display), nor the problem with AOD ambient display ignoring wakeup (press button, touch, etc has long delay before waking). So I might regret saying it, but I think it might actually be fixed in the update.
The one remaining AOD problem seems to be it gets confused with the auto-brightness. When awake, the brightness seems to always be correct. But sometimes it doesn't update brightness correctly when entering ambient mode or while in ambient mode. It requires waking the watch and then it immediately corrects the display brightness.
So, finally, my watch is a watch again.
No update for over 6 weeks for my sim-free LTE Watch 4. The AOD screen update issue continues. Have any other LTE owners had the update that fixes this?
New watch 4 classic owner here (on verizon). I'm still having issues with the display freezing even after allowing background activity for watchmaker. Sometimes it works, sometimes the faces freeze for 30 seconds or so before updating and starting to show the seconds hand.
Anyone else still having issues or have another solution?
lunari said:
New watch 4 classic owner here (on verizon). I'm still having issues with the display freezing
Click to expand...
Click to collapse
LTE uses don't have the recent update yet.
crxssi said:
LTE uses don't have the recent update yet.
Click to expand...
Click to collapse
Well that would explain it I'll rock it with AOD off for now and hope the LTE update drops soon.

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