Database Info

plz Help Mate 7 dead

after i upgraded Mate7 it keeps restarting.
i tried many tools but none of them succeed
Mi flash tool - Miss match Image and device
Sp flash tool - null
HI Suit 4. - don't support your phone
when i used Huawei-Update-MultiLoader it says error opening serial port
the last rom i upgraded to is on the internal storage of the mobile
my fast boot is locked
can any one help plz

I'm in the same case bro i feel you... But my big mistake was to unzip the update.app from the marshmallow update.zip , then i placed it to dload, and now my phone is rebooting... my fastboot is locked too

same mistake here... my mate7 keep restarting. and i cant fix also in fastboot mode,, always failed.. any help?

I got the same problem - unzipped the update.zip and placed only the update.app in dload *facepalm*

TheGeosh said:
I got the same problem - unzipped the update.zip and placed only the update.app in dload *facepalm*
Click to expand...
Click to collapse
i had that problem when tray to update it to MM tray it all the way no LUUUUUUUUCK
last i went to the Huawei Services the joke is they also can noooooooooooot do anything ??
last they decide it to change the main board of the phone then .. phone start with KK after that no problem
but i will never ever buy this brand again !!!!!!

wkharposh66 said:
i had that problem when tray to update it to MM tray it all the way no LUUUUUUUUCK
last i went to the Huawei Services the joke is they also can noooooooooooot do anything ??
last they decide it to change the main board of the phone then .. phone start with KK after that no problem
but i will never ever buy this brand again !!!!!!
Click to expand...
Click to collapse
How much money did you pay for that?

Phone ? under warranty so I didn't pay anything
Also I didn't tell them I was upgrading to MM
Just I said the phone its keeping restarting…

Not to offend anyone, but the fault is not from Huawei. You guys keep trying to install updates that may not be meant for your phone. Can only blame yourself. If it's not at OTA update, just don't risk it!
Mine runs great on B130 kitkat with unlock and root.

RobboW said:
Not to offend anyone, but the fault is not from Huawei. You guys keep trying to install updates that may not be meant for your phone. Can only blame yourself. If it's not at OTA update, just don't risk it!
Mine runs great on B130 kitkat with unlock and root.
Click to expand...
Click to collapse
I totally agree. But if there is any as*hole like me that wants to try a beta build, there should be a rollback alternative, right? Yeah, it's not very productive to blame the brand, but the brand should cover different scenarios in case people go full re__rd and install unverified software on their phones.

FRD-AL00 without OEM Unlock option?

Just got a FRD-AL00, whoever there is no OEM Unlock option in the developer menu. What does this means?
I'm still waiting for my Huawei codes since I don't have the phone registered to the Huawei ID in more than 14 days. So I don't know if the bootloader unlock will work without that option.

I also just got this phone and there is no 'oem unlock ' option in developer settings.. Anyone know what the deal is here?

I dont have the OEM Unlock option either. Same case.. I have the honor 8 frd-al00, but my chinese version is already updated to android 7 y emui 5.
All the honor 8 tutorials require that this option should be enable.
So.. what we can do? how we can solve this? I already receive my code for the unlock.
I want to root and debrand the frd-al00 to the international version al09, mentioned here
https://forum.xda-developers.com/honor-8/help/debrand-frd-al00-to-frd-l09-update-to-t3552445
But without this option I cant do it.

AngelLestat said:
I dont have the OEM Unlock option either. Same case.. I have the honor 8 frd-al00, but my chinese version is already updated to android 7 y emui 5.
All the honor 8 tutorials require that this option should be enable.
So.. what we can do? how we can solve this? I already receive my code for the unlock.
I want to root and debrand the frd-al00 to the international version al09, mentioned here
https://forum.xda-developers.com/honor-8/help/debrand-frd-al00-to-frd-l09-update-to-t3552445
But without this option I cant do it.
Click to expand...
Click to collapse
yeah it wont appear there, my friend got al00, he suceessfully rebranded
get bootloader code from offical site and in fastboot , command--> fastboot oem unlock xxxcodexxxxxx
then select unlock in mobile done

AngelLestat said:
I
I want to root and debrand the frd-al00 to the international version al09, mentioned here
https://forum.xda-developers.com/honor-8/help/debrand-frd-al00-to-frd-l09-update-to-t3552445
But without this option I cant do it.
Click to expand...
Click to collapse
Not very good idea...
Phone get unstable in short time with this rebrand made... After watch video or photos in short time applications stop to run...
It will not work good, i had this experience and after all had to go back to AL00...
And it was not only me, on 4pda.ru forum a lot of such cases, so better think twice...

Use this: https://www.youtube.com/watch?v=9ClbjG0ic4U

venugopalu007 said:
yeah it wont appear there, my friend got al00, he suceessfully rebranded
get bootloader code from offical site and in fastboot , command--> fastboot oem unlock xxxcodexxxxxx
then select unlock in mobile done
Click to expand...
Click to collapse
I already have the code as I mention.. but not sure what are you saying.. this mean that even without enabling that option i can make the unlock? but not sure if something bad may happen if the OEM unlock option in disable, and like I said.. that option it does not appear in the development menu, I can find the debugging usb option, but not the other. Some al00 has this OEM unlock option, but not all, maybe depends on the update I get.. my phone auto update to emui 5.0 and android 7.
eseregin said:
Not very good idea...
Phone get unstable in short time with this rebrand made... After watch video or photos in short time applications stop to run...
It will not work good, i had this experience and after all had to go back to AL00...
And it was not only me, on 4pda.ru forum a lot of such cases, so better think twice...
Click to expand...
Click to collapse
you did the same steps that the link guide I quote?
If rebrand is not an option.. then my other options are not good either, because I read that all mods had reboot issues and some other problems.. they dont have the camera apps either, just a basic picture app who does not take a good advantage of double lens system.
So.. what we can do if we have the al00? I just want to use voice search commands (not chinese commands).
TheHunterVN said:
Use this: youtube video link
Click to expand...
Click to collapse
Nice.. but it seems that this is for honor 5.. it will be just a matter to try.. If I have time tomorrow I will give a try to this method.

AngelLestat said:
Nice.. but it seems that this is for honor 5.. it will be just a matter to try.. If I have time tomorrow I will give a try to this method.
Click to expand...
Click to collapse
If u in EMUI 5.0, u must rollback to 4.1, use this method. It's worked with my Honor 8. I think u can.

No OEM Unlock Button
venugopalu007 said:
yeah it wont appear there, my friend got al00, he suceessfully rebranded
get bootloader code from offical site and in fastboot , command--> fastboot oem unlock xxxcodexxxxxx
then select unlock in mobile done
Click to expand...
Click to collapse
The OEM unlock button will be there after the rebrand to a non-chinese version.

BLClark said:
The OEM unlock button will be there after the rebrand to a non-chinese version.
Click to expand...
Click to collapse
Use this: https://www.youtube.com/watch?v=9ClbjG0ic4U
if ur device is on EMUI 5.0, back to 4.1 and use this method. I use Honor 8, use this method and it works.

BLClark said:
The OEM unlock button will be there after the rebrand to a non-chinese version.
Click to expand...
Click to collapse
Correct man

TheHunterVN said:
Use this: "link"
if ur device is on EMUI 5.0, back to 4.1 and use this method. I use Honor 8, use this method and it works.
Click to expand...
Click to collapse
Is any way to debrand without the emui 4.1, I have emui 5.0, my honor 8 is frd-al00, I cant find the rollback file for emui 4.. I find one for frd-al09 from 5 to 4.1, but that is the european version..
I have the bootloader code, but I can not activate the oem unlock option because it does not appear in my development tools, you told me that I have to go back to 4.1, but I have no idea how to do that.. or when I can find the file to do it..
Any advice.. ? What happen if I use the rollback file for the frd-al09?

AngelLestat said:
Is any way to debrand without the emui 4.1, I have emui 5.0, my honor 8 is frd-al00, I cant find the rollback file for emui 4.. I find one for frd-al09 from 5 to 4.1, but that is the european version..
I have the bootloader code, but I can not activate the oem unlock option because it does not appear in my development tools, you told me that I have to go back to 4.1, but I have no idea how to do that.. or when I can find the file to do it..
Any advice.. ? What happen if I use the rollback file for the frd-al09?
Click to expand...
Click to collapse
u can use Hisuit to go back to EMUI 4.1.
Or may try go to fastboot, unlock bootloader in fastboot? Maybe it work. Shutdown Honor, hold volume down + connect ur device to PC via USB cable. Then u try to unlock, if not, the only way is EMUI 4.1.

TheHunterVN said:
u can use Hisuit to go back to EMUI 4.1.
Or may try go to fastboot, unlock bootloader in fastboot? Maybe it work. Shutdown Honor, hold volume down + connect ur device to PC via USB cable. Then u try to unlock, if not, the only way is EMUI 4.1.
Click to expand...
Click to collapse
hi suite is only for some devices , I did nt seen the rollback in hi suite for our devices

TheHunterVN said:
u can use Hisuit to go back to EMUI 4.1.
Or may try go to fastboot, unlock bootloader in fastboot? Maybe it work. Shutdown Honor, hold volume down + connect ur device to PC via USB cable. Then u try to unlock, if not, the only way is EMUI 4.1.
Click to expand...
Click to collapse
venugopalu007 said:
hi suite is only for some devices , I did nt seen the rollback in hi suite for our devices
Click to expand...
Click to collapse
I was able to rollback to 4.1 with hisuite, and I manage to unlock bootloader and install twrp.
I made a backup of all my files, then download the frd-al09432b131, (my phone is frd-al00 which also has 4gb - 32gb), I unzip the firmware and I place it in the ssd card under the folder dload. (not sure if only the update.app file should be in it, or also the other folders like meta-inf and oeminfo, I try with both).
Then from the twrp I did a format data and I wipe data once. Then I shutdown the phone.
press volume up +down+ power until the update starts to run..
But..
At 5%, a alert come up saying:
------------------
Software install failed!
Incompatibility with current version.
Please download the correct update package.
(reboot system now)
------------------
But well, I dint reach so far to resign now.. I am downloading a new firmware from the honor site:
Honor 8 Firmware(FRD-L09, Android 6.0, EMUI 4.1, C432B131, United Kingdom)
I hope this work... or I may be doing something wrong?
Edit: still happen with the new firmware that I download, not sure what to do.. I need supersu for this?

AngelLestat said:
I was able to rollback to 4.1 with hisuite, and I manage to unlock bootloader and install twrp.
I made a backup of all my files, then download the frd-al09432b131, (my phone is frd-al00 which also has 4gb - 32gb), I unzip the firmware and I place it in the ssd card under the folder dload. (not sure if only the update.app file should be in it, or also the other folders like meta-inf and oeminfo, I try with both).
Then from the twrp I did a format data and I wipe data once. Then I shutdown the phone.
press volume up +down+ power until the update starts to run..
But..
At 5%, a alert come up saying:
------------------
Software install failed!
Incompatibility with current version.
Please download the correct update package.
(reboot system now)
------------------
But well, I dint reach so far to resign now.. I am downloading a new firmware from the honor site:
Honor 8 Firmware(FRD-L09, Android 6.0, EMUI 4.1, C432B131, United Kingdom)
I hope this work... or I may be doing something wrong?
Edit: still happen with the new firmware that I download, not sure what to do.. I need supersu for this?
Click to expand...
Click to collapse
Why are you flashing L09 when your phone is AL00?
Sent from my Honor 8 using XDA Labs

adriansticoid said:
Why are you flashing L09 when your phone is AL00?
Sent from my Honor 8 using XDA Labs
Click to expand...
Click to collapse
because I want to rebrand my phone.
a friend mine bought it for me in China, I didnt know it would be so different in software without google voice search.
So reading guides from this forum, I saw 3 rebrand guides, from chinese version to the similar version of europe (which seems to be the global), I am from Argentina.
I cant post the link of the guides because I am still newbie in this forum.

AngelLestat said:
because I want to rebrand my phone.
a friend mine bought it for me in China, I didnt know it would be so different in software without google voice search.
So reading guides from this forum, I saw 3 rebrand guides, from chinese version to the similar version of europe (which seems to be the global), I am from Argentina.
I cant post the link of the guides because I am still newbie in this forum.
Click to expand...
Click to collapse
You need to the the rebranding steps before flashing your desired firmware.
Sent from my Honor 8 using XDA Labs

AngelLestat said:
because I want to rebrand my phone.
a friend mine bought it for me in China, I didnt know it would be so different in software without google voice search.
So reading guides from this forum, I saw 3 rebrand guides, from chinese version to the similar version of europe (which seems to be the global), I am from Argentina.
I cant post the link of the guides because I am still newbie in this forum.
Click to expand...
Click to collapse
try my rebranding guide in guide section
---------- Post added at 09:17 AM ---------- Previous post was at 09:16 AM ----------
adriansticoid said:
You need to the the rebranding steps before flashing your desired firmware.
Click to expand...
Click to collapse
yes ,rebranding must

eRecovery broken?

Hi Guys
Maybe one of you can help me. I unlocked the bootloader flashed twrp and my phone get in trouble with self reboots every 10 minutes. So i flashed the Stock Recovery back and relock the bootloader. Now i can't make a factory reset in recovery. Every time when i boot in recovery i land in eRecovery and get screen on the picture, when i try the first option for download latest version and recovery it doesn't. The phone connect to my WIFI but thats all. The error is Getting package info failded! So what can i do to solve this :fingers-crossed::good:

eRecovery works for China firmware only, MHA-AL00

Thread can be deleted by a MOD problem is solved THX :good:

GraveDigger176 said:
Thread can be deleted by a MOD problem is solved THX :good:
Click to expand...
Click to collapse
Tell us what you did to solve it.
For others who might run into the same problem

ante0 said:
Tell us what you did to solve it.
For others who might run into the same problem
Click to expand...
Click to collapse
I flashed the C432B186 with HWOTA methode. First i Unlock the bootloader in adb, let low factory reset running, after the reboot i boot in bootloader again and start the HWOTA tool and let install the TWRP, then i unplugged my phone and boot in TWRP and choose "Swipe for Modification" (that is nowhere mentioned, because when you choose "Keep read Only" it will failed, at least on my phone, don't know whether it fail on every phone), then i plugged the phone in again and did the steps that HWOTA tool shows me and it works perfect. After the first boot up i boot in Recovery with adb command and the option for factoy reset in eRecovery is back :good:

Alex266 said:
eRecovery works for China firmware only, MHA-AL00
Click to expand...
Click to collapse
I just was able to use eRecovery to go back to stock (and upgrade from B180 to B190 on USA model MHA-L29C567).... so it did work for me.

I had the same problem. Actually it can be solved quite easily. reboot the system with a United States SIM card insert, then shutdown the system, enter eRecovery again, now everything works as perfect as before. I think Huawei judge your location by the SIM card you use.

GraveDigger176 said:
Thread can be deleted by a MOD problem is solved THX :good:
Click to expand...
Click to collapse
hi GraveDigger176 , is there anyway to unlock the bootloader w/o the unlock codes?
I've tried a lot but no success, the new hisuite even flashes the update rom but after reboot it goes back to eRecovery. (Chinese mate9)
thanks.

wheelee said:
hi GraveDigger176 , is there anyway to unlock the bootloader w/o the unlock codes?
I've tried a lot but no success, the new hisuite even flashes the update rom but after reboot it goes back to eRecovery. (Chinese mate9)
thanks.
Click to expand...
Click to collapse
As far as i know you need a unlock code, but Huawei didn't give any code since 1 or 2 month. On the other hand i sold my Mate 9 a couple of days after the Problem was solved :good:

GraveDigger176 said:
As far as i know you need a unlock code, but Huawei didn't give any code since 1 or 2 month. On the other hand i sold my Mate 9 a couple of days after the Problem was solved :good:
Click to expand...
Click to collapse
used DCunlocker spend around 19eu but no go, brought to the shop's here in the middle kingdom & they got it fixed but now No Sound. there was a cloud password so they kinda have a long time to fix it. 1 day.
Oh BT sound is OK.

Honor 8 hard brick

Hello.
As many here my phone updated and soft-bricked. I tried to recover it but i guess i did it with wrong method and I hard-bricked it. Than by using dc unlocker phoenix and .app files provided by the online shop where i bought the phone i recovered it back to soft-brick, but now with the red warning message "your device has failed verification and may not work properly". Since than nothing else works - not Dload method (every update either fails or hard-bricks the phone) nor forcing updates through the dc unlocker. While it is hard bricked it does show up in fastboot device list, but that is all. Any ideas what else could I do? Please don't suggest dload method as I have stated above that it is not working.

Use rollback package to Emui 4.1

What do you mean by that? Flash it through fastboot or through the sd card?

koknesis said:
What do you mean by that? Flash it through fastboot or through the sd card?
Click to expand...
Click to collapse
Using Sdcard method . copying dload ........

koknesis said:
What do you mean by that? Flash it through fastboot or through the sd card?
Click to expand...
Click to collapse
Having smae problem. Did you got it working?

dileepxdn said:
Using Sdcard method . copying dload ........
Click to expand...
Click to collapse
thanks for your reply. The problem is that this method so far has not worked. I suspect it has to do with the fact that it is a FRD-AL00 model to which the seller has flashed FRD-L19. In the end this means that neither of rollback packages work. Plus replying to the last comment also - so far I am stuck as I do not have access to dc unlocker phoenix anymore and I am not willing to spend yet another 15 eur without clear plan what to do next. Any ideas how to bring the phone out of the hard brick aside from dc unlocker?

koknesis said:
thanks for your reply. The problem is that this method so far has not worked. I suspect it has to do with the fact that it is a FRD-AL00 model to which the seller has flashed FRD-L19. In the end this means that neither of rollback packages work. Plus replying to the last comment also - so far I am stuck as I do not have access to dc unlocker phoenix anymore and I am not willing to spend yet another 15 eur without clear plan what to do next. Any ideas how to bring the phone out of the hard brick aside from dc unlocker?
Click to expand...
Click to collapse
If either rollback to marshmellow dload of Al00 & FRD-L19 ? then use the DC unlocker client 2 . download and see there are some tutorials in youtube.:good:

koknesis said:
thanks for your reply. The problem is that this method so far has not worked. I suspect it has to do with the fact that it is a FRD-AL00 model to which the seller has flashed FRD-L19. In the end this means that neither of rollback packages work. Plus replying to the last comment also - so far I am stuck as I do not have access to dc unlocker phoenix anymore and I am not willing to spend yet another 15 eur without clear plan what to do next. Any ideas how to bring the phone out of the hard brick aside from dc unlocker?
Click to expand...
Click to collapse
I hope you have fixed your phone because I havent.. Please let me know.

WhizBoy said:
I hope you have fixed your phone because I havent.. Please let me know.
Click to expand...
Click to collapse
Hi. To be honest I gave up and took it to service centre and they fixed it. Never told me how though.
I did send them the firmware that was provided for me by the manufacturer so I guess the answer lays somewhere in correctly flashing the correct firmware using some software that I do not have. Or something.
I am sorry that I cannot add anything more substantial to the discussion - I can post some information about what is on the phone now if that helps.

koknesis said:
Hi. To be honest I gave up and took it to service centre and they fixed it. Never told me how though.
I did send them the firmware that was provided for me by the manufacturer so I guess the answer lays somewhere in correctly flashing the correct firmware using some software that I do not have. Or something.
I am sorry that I cannot add anything more substantial to the discussion - I can post some information about what is on the phone now if that helps.
Click to expand...
Click to collapse
That would be great. Did you bring it to huawei service centre? And can I ask you from which country are you from?
---------- Post added at 09:49 PM ---------- Previous post was at 09:44 PM ----------
Rommco05 said:
What u have with phone, where is problem?
Click to expand...
Click to collapse
I have Honor 8 FRD-AL10 came with FRD-L19C636B360 from China.
After a notification for new update which I started, the phone bricked. Tried eRecovery, but unsuccessful. Couldn't receive the package from the server.
The only thing that worked out a bit was "dload" method with AL00 version from the link with fabric firmware http mega.nz........
But the phone starts to the language and region section and never runs correctly to the desktop. Always rotates about first "start screen".
No other software works out, tried almost everything.

Rommco05 said:
Have u unlocked bootloader? If no I think isnt other way than service center
edit: or try DC Phoenix tool
Click to expand...
Click to collapse
I have not unlocked bootloader. I tried DC Phoenix but when I flashed firmware it said "your device has failed verification and may not work properly". Had others things to do at the time and tool expired and I want to know what to do before buying it again.

Solution:
Bought credits on FunkyHuawei and contacted support. The problem was that my phone model was FRD which doesnt exist. It should be FRD-L19, FRD-AL10 etc. Tools which are available for download on FunkyHuawei didnt work because this wasnt a common problem. But their support is excellent. They will help you till you get your phone working without asking for extra money.

honor 8 bricked bootloop

Hi, I have a honor 8 that bootloops I can only access to fastboot not in bootloader or recovery. Bootloader is locked, i can't flash anything and i can't unlock it because I don't have the Product ID. The dload and three fingers method doesn't work. What can I try to unbrick it? I can't even turn it off.

OG_Winzer said:
Hi, I have a honor 8 that bootloops I can only access to fastboot not in bootloader or recovery. Bootloader is locked, i can't flash anything and i can't unlock it because I don't have the Product ID. The dload and three fingers method doesn't work. What can I try to unbrick it? I can't even turn it off.
Click to expand...
Click to collapse
Which number of firmware you tried via dload??
Which firmware number you were on before issue??

When you say that the dload method doesn't work, what do you get when you try it ? You have to flash the proper firmware for your phone, otherwise it will deny it, you can maybe use a rollback package.

Try the Huawei tool ... U can fix it easily and you can play around don't panic it's the first thing ...

hassanjavaid8181 said:
Which number of firmware you tried via dload??
Which firmware number you were on before issue??
Click to expand...
Click to collapse
I tried one firmware via dload but the phone doesn't even detect anything there isn't any error it just keeps rebooting. The firmware i need to install is FRD-L09C432B131.

Rayan19997 said:
When you say that the dload method doesn't work, what do you get when you try it ? You have to flash the proper firmware for your phone, otherwise it will deny it, you can maybe use a rollback package.
Click to expand...
Click to collapse
i just does nothing. not any errors or loading. The phone just keeps rebooting.

OG_Winzer said:
i just does nothing. not any errors or loading. The phone just keeps rebooting.
Click to expand...
Click to collapse
Maybe you are doing it wrong. As long as you have a stock boot.img and a stock recovery you should be able to use this method.

luisaet82 said:
Try the Huawei tool ... U can fix it easily and you can play around don't panic it's the first thing ...
Click to expand...
Click to collapse
If you mean Hisuite I already tried it. my PC detects the phone and hisuite launches by itself but then doesn't detect any phones. when I try the rescue tool "resuce mode enter..." appears on the screen but then hisuite says that the phone isn't compatible with the rescue mode.

OG_Winzer said:
If you mean Hisuite I already tried it. my PC detects the phone and hisuite launches by itself but then doesn't detect any phones. when I try the rescue tool "resuce mode enter..." appears on the screen but then hisuite says that the phone isn't compatible with the rescue mode.
Click to expand...
Click to collapse
I think he doesn't mean hisuite but Huawei multi-tool, which is available on xda forums and enable to recover from a brick
Envoyé de mon FRD-L09 en utilisant Tapatalk

Rayan19997 said:
I think he doesn't mean hisuite but Huawei multi-tool, which is available on xda forums and enable to recover from a brick
Envoyé de mon FRD-L09 en utilisant Tapatalk
Click to expand...
Click to collapse
I tried it too but it didn't work. I tried again the dload method and I achieved to access to EMUI. I tried to recover from wifi but it sayd "getting package info failed" I can now use the dload method but it gives me an error "software install failed"

OG_Winzer said:
I tried one firmware via dload but the phone doesn't even detect anything there isn't any error it just keeps rebooting. The firmware i need to install is FRD-L09C432B131.
Click to expand...
Click to collapse
I asked firmware number because you cannot flash lowers firmware number after flashing higher firmware number..
You were on b131??

OG_Winzer said:
I tried it too but it didn't work. I tried again the dload method and I achieved to access to EMUI. I tried to recover from wifi but it sayd "getting package info failed" I can now use the dload method but it gives me an error "software install failed"
Click to expand...
Click to collapse
Alright I think this is a good point , now that you can use the dload method you need to know under which EMUI version you were because the phone won't accept a firmware that is lower or to high compared to your actual EMUI version.
What I did when I was in your case is flashing a rollback package downloaded from honor official site and then flash an old EMUI which is under Android 6.x.
After a few tries you can make it, I hope I've been clear, English isn't my native language
An investment in knowledge pays the best interest.
B.Franklin

Rayan19997 said:
Alright I think this is a good point , now that you can use the dload method you need to know under which EMUI version you were because the phone won't accept a firmware that is lower or to high compared to your actual EMUI version.
What I did when I was in your case is flashing a rollback package downloaded from honor official site and then flash an old EMUI which is under Android 6.x.
After a few tries you can make it, I hope I've been clear, English isn't my native language
An investment in knowledge pays the best interest.
B.Franklin
Click to expand...
Click to collapse
Thanks a lot for your help but I don't really know how but while I was trying to go back to the erecovery menu the phone just boot up and it worked. I did a factory reset because the phone was a bit laggy and now it works.

Lol everything's alright then
An investment in knowledge pays the best interest.
B.Franklin

OG_Winzer said:
I tried it too but it didn't work. I tried again the dload method and I achieved to access to EMUI. I tried to recover from wifi but it sayd "getting package info failed" I can now use the dload method but it gives me an error "software install failed"
Click to expand...
Click to collapse
Ok here i go ... Open the Huawei tool ... And follow steps to install TWRP ...turn of the phone , once it's off hold the volume button down then connect the phone to the PC that would take to some type of fastboot ! Flash recovery the 2 option .... Reboot into TWRP .. from the Huawei tool u would see and option of stock i think there u can copy the recovery OEM info system and boot option flash them all one by one .... Reboot the phone ... And you would be redirected to recovery from WiFi and now it would work since u flash the OEM info now the phone knows what to look for u won't get the getting info failed ... And that's it just makes sure u have a good stable WiFi connection ...
And like a said the more calm and relax u do these the better the first time I screw the phone I almost get a heart atack :crying: it's easy

Unable to get Product ID - Honor 8
hassanjavaid8181 said:
Which number of firmware you tried via dload??
Which firmware number you were on before issue??
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Click to collapse
My Honor 8 broke after it downloaded and installed the very first update. Since the failed 'update' I am NOT able to access Android at all. The phone was stuck on the Huawei eRecovery screen which fails to connect via wi-fi and is unable to connect or retrieve any information from the server to update and repair the phone. I was able to use a 'roll-back' package and install the stock firmware (FRD-AL10), but since I have done the roll-back and restored the stock firmware the phone boots to the first screen where you select your 'Region', then the 'Language', WiFi connection, Agree to the Terms & Conditions, then skip the following steps for Cloud and something else - after all this it goes back to the 'REGION' selection screen, then again the Language selection screen and so on - it just loops and never boots into Android.
Thus I am unable to get the Product ID, the unlock code, etc.
The phone is still locked and UNrooted as all the other solutions rely on the phone being UNlocked and Rooted - but since I DON'T have access to Android I cannot do anything with the phone.
Can someone help me to retrieve the Product ID from an essentially 'DEAD' Honor 8 phone??
---------- Post added at 06:47 PM ---------- Previous post was at 06:38 PM ----------
OG_Winzer said:
Thanks a lot for your help but I don't really know how but while I was trying to go back to the erecovery menu the phone just boot up and it worked. I did a factory reset because the phone was a bit laggy and now it works.
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Click to collapse
I have followed this 'dload' process to load the stock 'FRD-AL10 - ...C00B135' onto my Honor 8, it completes successfully then the phone reboots to where I have to select the Region, then Language, then WiFi, then agree to the Agreement, etc.. then the phone 'loops' back to the Region, Language, WiFi, selection and everything from start.
Is there a way to get past this 'loop' to the point where the phone actually boots into Android?? I cannot access the Product ID, unlock or root the phone.
Any help will be appreciated, thanks.