I have tried hard resetting my phone, but I cant' get it to work. With the phone off, I hold the "volume down" key and press the power button. If i press the power and release quickly, nothing happens. If I hold it long enough for anything to happen, the phone just starts up normally. What am I doing wrong?
Also, If i reset the phone from the privacy menu, does it do the same thing as the above method?
no idea on the second question but try holding the volume up and down at the same time and then pressing the power button until it starts to boot. Continue holding down volume up and down and release the power button once it starts booting. Let us know if this did it for you.
I think you need to hold the volume control button (both Up & Down together) and the Power button until the Reboot screen appears.
Yea but none of the options will reset my phone...
My son was playing with the pattern lock and locked my phone, recovery using gmail username/pass don't work, so I need to hard reset it...
I've done the "delete all user data" and "delete cache data"
But it hasn't removed the lock... and I see my wallpaper is still the same...
Any other ideas... I am stuck with a $200 paper weight right now!!
Update: Fantastic!! Called Samsung, they said it's a bug and I need to send it in to be reflashed... hell no, back to the AT&T store I go... EXTREMELY dissapointed in AT&T / SAMSUNG.... It appears the standard Vibrant S can reset to factory settings!
Thanks,
Rich
I just got a TF Infinity not too long ago and its been sluggish since, well, I got it. I wanted to do a hard reset. I pressed power and volume down and it boots, every time. Never can I get to that special screen. I can enter APX mode, but that doesn't help me much here. I just upgraded to JB OTA (stock, never rooted) not too long ago so I'm not sure what's up. Do I have to install a custom recovery? When I had the TF101, I was able to do a hard reset with no issues. But with this, I never get the text on the screen after powering on.
DangerIsGo said:
I just got a TF Infinity not too long ago and its been sluggish since, well, I got it. I wanted to do a hard reset. I pressed power and volume down and it boots, every time. Never can I get to that special screen. I can enter APX mode, but that doesn't help me much here. I just upgraded to JB OTA (stock, never rooted) not too long ago so I'm not sure what's up. Do I have to install a custom recovery? When I had the TF101, I was able to do a hard reset with no issues. But with this, I never get the text on the screen after powering on.
Click to expand...
Click to collapse
Turn off your device. Hold volume down and power buttons until you see white text on the screen then release both buttons. Now hit the Volume down button (you have 5 seconds to hit the Volume down button) to navigate to wipe data icon, when wipe data icon is highlighted, press the Volume up button 2 times. Your device should started to perform factory reset (data wipe).
buhohitr said:
Turn off your device. Hold volume down and power buttons until you see white text on the screen then release both buttons. Now hit the Volume down button (you have 5 seconds to hit the Volume down button) to navigate to wipe data icon, when wipe data icon is highlighted, press the Volume up button 2 times. Your device should started to perform factory reset (data wipe).
Click to expand...
Click to collapse
Nothing comes up when I hold the power and volume down buttons. No text, nothing.
buhohitr said:
Turn off your device. Hold volume down and power buttons until you see white text on the screen then release both buttons. Now hit the Volume down button (you have 5 seconds to hit the Volume down button) to navigate to wipe data icon, when wipe data icon is highlighted, press the Volume up button 2 times. Your device should started to perform factory reset (data wipe).
Click to expand...
Click to collapse
Actually, this changed with the JB booloader:
There are now 4 options: RCK (recovery), cold boot, fastboot, wipe
The timeout is now set to 10 seconds. Once you have moved the selection (vol down), the timeout is disabled and you can stay in the boot screen for as long as you like.
There is no (more) need to press vol up twice to accept the selection
---------- Post added at 05:10 PM ---------- Previous post was at 05:09 PM ----------
DangerIsGo said:
Nothing comes up when I hold the power and volume down buttons. No text, nothing.
Click to expand...
Click to collapse
How long have you been holding them both down? It can take up to 5-7 secs, you'll know, the tab will vibrate shorty.
DangerIsGo said:
Nothing comes up when I hold the power and volume down buttons. No text, nothing.
Click to expand...
Click to collapse
I suggest you should manually reflash the full JB package from Asus site.Since you don't have root/unlock, should be straight forward.
---------- Post added at 11:14 AM ---------- Previous post was at 11:13 AM ----------
xcal321 said:
Actually, this changed with the JB booloader:
There are now 4 options: RCK (recovery), cold boot, fastboot, wipe
The timeout is now set to 10 seconds. Once you have moved the selection (vol down), the timeout is disabled and you can stay in the boot screen for as long as you like.
There is no (more) need to press vol up twice to accept the selection
Thank you for the info.
Click to expand...
Click to collapse
buhohitr said:
I suggest you should manually reflash the full JB package from Asus site.Since you don't have root/unlock, should be straight forward.
Click to expand...
Click to collapse
I will try that right now and see what happens.
EDIT: no go, will not show the text
DangerIsGo said:
I will try that right now and see what happens.
EDIT: no go, will not show the text
Click to expand...
Click to collapse
Yeah it will. You are not doing it right.
You hold volume DOWN first, then with that kept down you hold the power down for 7 secs.
You will get some text and a bunch of icons on JB.
sbdags said:
Yeah it will. You are not doing it right.
You hold volume DOWN first, then with that kept down you hold the power down for 7 secs.
You will get some text and a bunch of icons on JB.
Click to expand...
Click to collapse
I just did that. There's not many ways this can be done. At the same time and one before the other. I did both and neither produce the text on the screen that I need.
DangerIsGo said:
I just did that. There's not many ways this can be done. At the same time and one before the other. I did both and neither produce the text on the screen that I need.
Click to expand...
Click to collapse
Then I can't help you. Sorry.
DangerIsGo said:
I just did that. There's not many ways this can be done. At the same time and one before the other. I did both and neither produce the text on the screen that I need.
Click to expand...
Click to collapse
I posted a thread with my problem but...
I had been running JB since the OTA patch and my tablet crashed and then got stuck in a bootloop. I was able to get into the bootloader to try a recovery but it froze every time. I just tried doing a full wipe and now, just like you, I can't get the bootloader anymore. So I feel for you. Right now I think we both may be in trouble...
jallweiss said:
and now, just like you, I can't get the bootloader anymore.
Click to expand...
Click to collapse
Have you tried the pinhole reset?
xcal321 said:
Have you tried the pinhole reset?
Click to expand...
Click to collapse
I wish it were that easy. Pinhole reset has the same effect as just turning the unit off and back on. Still unable to enter recovery mode, only able to get into APX. I opened a ticket with Asus and am starting to accept the fact that I won't be able to use my infinity for a while
did you do a reset from settings/backup and reset yet?
did you mess with dpi at all?
lafester said:
did you do a reset from settings/backup and reset yet?
did you mess with dpi at all?
Click to expand...
Click to collapse
I'm not the OP, but I am experiencing the same issue as him (unable to bring up recovery menu/text stuck at first splash).
As with OP, my device is 100% stock, not unlocked, running JB (.18 went live today which is what I am afraid may have caused this in my case).
I was checking my email this morning, the device froze, black screened, rebooted and then was stuck in a boot loop. No settings or options or backups or resets or messing of any sort triggered this event.
-Pinhole reset has no effect.
-APX mode seems to be useless since the device is locked.
-Computer can see the APX device but I can't flash anything using fastboot etc.
-Cannot get to ADB because device will not boot.
jallweiss said:
I'm not the OP, but I am experiencing the same issue as him (unable to bring up recovery menu/text stuck at first splash).
As with OP, my device is 100% stock, not unlocked, running JB (.18 went live today which is what I am afraid may have caused this in my case).
I was checking my email this morning, the device froze, black screened, rebooted and then was stuck in a boot loop. No settings or options or backups or resets or messing of any sort triggered this event.
-Pinhole reset has no effect.
-APX mode seems to be useless since the device is locked.
-Computer can see the APX device but I can't flash anything using fastboot etc.
-Cannot get to ADB because device will not boot.
Click to expand...
Click to collapse
I was on JB 16 and now 18 and both, i couldn't get the white text on either. Im still stuck. Does a factory reset do the same thing as a hard reset?
DangerIsGo said:
I was on JB 16 and now 18 and both, i couldn't get the white text on either. Im still stuck. Does a factory reset do the same thing as a hard reset?
Click to expand...
Click to collapse
I can confirm another casualty of this issue. I am in android app development and my TF700 is experinceing the same issues you all describe.
Installed JB update. Tablet starting crashing to a backlit black screen. Sometimes a reboot fixes it. Most of the time it will just bootloop to the black screen. I have gotten into settings and factory reset. It did not help. I got into recovery and selected wipe. It did not help.
Not encouraging.
buhohitr said:
Turn off your device. Hold volume down and power buttons until you see white text on the screen then release both buttons. Now hit the Volume down button (you have 5 seconds to hit the Volume down button) to navigate to wipe data icon, when wipe data icon is highlighted, press the Volume up button 2 times. Your device should started to perform factory reset (data wipe).
Click to expand...
Click to collapse
Messed with this and felt that this hint was actually not correct, but I realise that a bit of extra info might help;
Please mind that you will see the first ASUS logo ("Inspiring Innovation - Persistent perfection" single colour white) and the nvidia logo on the lower right, for a while before this happens. My first attempts failed as I didn't press long enough.
Yours trulely played aroud with the option and got the two logos where one was "empty data" ... Dooooh. Guess what I just did. Bleeding happy that the google account allows also retarded and trigger happy users to restores their content
Hi
Is there any way to remove a screen lock om this phone?
My son wishes to make one, but cant remember the code
Do i have to drop the phone into the garbage?
No good phone after all.
Hope some one can help me, or my son, with this.
Gaasen
You can factory reset the phone. I'm not sure, but I think if you keep guessing wrong, you'll get an option of logging in to the Google account associated with the phone, and.... well, actually, I don't know what happens then, since I've never done it or seen it.
post-mortem said:
You can factory reset the phone. I'm not sure, but I think if you keep guessing wrong, you'll get an option of logging in to the Google account associated with the phone, and.... well, actually, I don't know what happens then, since I've never done it or seen it.
Click to expand...
Click to collapse
Have to ask my son, if he has got that message about resetting.
Thanks
Gaasen
He hasent got that option.
Other options, to unlock ?
Gaasen
Try this:
Hardware key Reset:
1. Press the Power button to turn off the unit.
2. Press and hold down the Volume Down button located on the side of the device, then press the Power button and release it.
3. The phone should start with a menu present a list of options.
4. Use the Volume Down button and navigate to the Clear Storage option.
5. Then press on the Power button.
6. Select Yes to confirm your choice of selection.
Your Samsung Galaxy Xtreme S5690 will now reset back to factory default settings and all your data will be erased.
Hmmm...
The phone just start up, and wants the code
No list as you told.
Any other things to try out?
Gaasen
Make sure you hold down the Volume down button long enough. If still nothing, try other key combinations to get boot into factory recovery.
Cant get the "meny" to reset the phone.
If i push and holds the voloume down, press power for 2 sec, release power and still holding the voloume down, the phone loads until the screen lock appears.
I also tryed the other buttons, but just load until screen lock.
Is there any other way to reset the phone, with USB or so?
Gaasen
http://forum.xda-developers.com/showthread.php?t=1951737
I see a lot of you saying you've rebooted your watch. Can someone please tell me how that's done. Cuz i'm not seeing where that's possible.
I can't get any apps to install because i'm getting the gear2 not connected message. I've rebooted the phone but that didn't fix the problem.
THANK YOU.
ALSO, how do i check for and download the latest rom for the s2? If there's an update.
Press and hold the bottom right button
Assuming you wore the watch on your left hand, there are two buttons on the right side - towards the fingers of your left hand.
Press and hold the button on the bottom, and it will show you a menu to power off.
Repeat to start again.
snowwy66 said:
I see a lot of you saying you've rebooted your watch. Can someone please tell me how that's done. Cuz i'm not seeing where that's possible.
I can't get any apps to install because i'm getting the gear2 not connected message. I've rebooted the phone but that didn't fix the problem.
THANK YOU.
ALSO, how do i check for and download the latest rom for the s2? If there's an update.
Click to expand...
Click to collapse
From Tmobile support :
A master reset restores the original factory settings and may delete your personal data on the internal storage, such as downloads, ringtones, images, apps, contacts, and Visual Voicemail.
If the device menus are frozen or unresponsive, you can master reset using hardware keys. To perform a master reset, follow these steps:
Make sure that the Gear is powered off.
Press and hold the Power key until you see Galaxy Gear rebooting.
Release the Power key and then repeatedly press the Power key until you see the Reboot Select Mode screen.
Press the Power key to highlight the recovery option.
Long press the Power key (5-8 sec.) to select it. The device will reset and return to the factory initialization screen.
You can also directly reboot by simply holding the power/home button a bit longer -- about 10 seconds.
Press and hold, and when you see the "power menu" with the Power Off option, just keep holding the button until it appears to power off / go blank. Then, let go of the button. It will shortly display, "Rebooting...", and reboot.
Now, for those compsci folk out there, I don't know if this will cause any problems with caches/etc., leaving behind corrupt file system data structures or corrupting actual data, because it's not a proper shutdown of the linux kernel on the watch.
Yet, it is much simpler than the shutdown/restart method, and easier on the button (one press vs. two).
I'm not too worried, though, for a whole bunch of reasons about how linux is implemented on small and embedded devices like this with NV storage.
My DPM1081 wouldn't start beyong "CELLO Powered by Android" and was apparently doing nothing for a few hours. It had been getting slower and slower anyway so I decided to factory reset it.
I'm not quite sure of the sequence and would appreciate you telling me exactly whatr to press, for how long and what sequence to release. I somehow managed to get into the menu using the volume and power buttons.
The on screen instructions say to use vol up & down then power to select but the power button did nothing, the vol down moved the cursor and vol up selected the option.
I selected factory reset, it asked for confirmation on a long list of no's with a single yes in the middle, which I selected.
It said it was clearing data then returned to the menu and invited me to reboot which I did.
It is now sitting with "CELLO Powered by Android" apparently doing nothing.
What do I do now?