[Q] TF700 Cannot enter recovery or do hard reset - Asus Transformer TF700

I just got a TF Infinity not too long ago and its been sluggish since, well, I got it. I wanted to do a hard reset. I pressed power and volume down and it boots, every time. Never can I get to that special screen. I can enter APX mode, but that doesn't help me much here. I just upgraded to JB OTA (stock, never rooted) not too long ago so I'm not sure what's up. Do I have to install a custom recovery? When I had the TF101, I was able to do a hard reset with no issues. But with this, I never get the text on the screen after powering on.

DangerIsGo said:
I just got a TF Infinity not too long ago and its been sluggish since, well, I got it. I wanted to do a hard reset. I pressed power and volume down and it boots, every time. Never can I get to that special screen. I can enter APX mode, but that doesn't help me much here. I just upgraded to JB OTA (stock, never rooted) not too long ago so I'm not sure what's up. Do I have to install a custom recovery? When I had the TF101, I was able to do a hard reset with no issues. But with this, I never get the text on the screen after powering on.
Click to expand...
Click to collapse
Turn off your device. Hold volume down and power buttons until you see white text on the screen then release both buttons. Now hit the Volume down button (you have 5 seconds to hit the Volume down button) to navigate to wipe data icon, when wipe data icon is highlighted, press the Volume up button 2 times. Your device should started to perform factory reset (data wipe).

buhohitr said:
Turn off your device. Hold volume down and power buttons until you see white text on the screen then release both buttons. Now hit the Volume down button (you have 5 seconds to hit the Volume down button) to navigate to wipe data icon, when wipe data icon is highlighted, press the Volume up button 2 times. Your device should started to perform factory reset (data wipe).
Click to expand...
Click to collapse
Nothing comes up when I hold the power and volume down buttons. No text, nothing.

buhohitr said:
Turn off your device. Hold volume down and power buttons until you see white text on the screen then release both buttons. Now hit the Volume down button (you have 5 seconds to hit the Volume down button) to navigate to wipe data icon, when wipe data icon is highlighted, press the Volume up button 2 times. Your device should started to perform factory reset (data wipe).
Click to expand...
Click to collapse
Actually, this changed with the JB booloader:
There are now 4 options: RCK (recovery), cold boot, fastboot, wipe
The timeout is now set to 10 seconds. Once you have moved the selection (vol down), the timeout is disabled and you can stay in the boot screen for as long as you like.
There is no (more) need to press vol up twice to accept the selection
---------- Post added at 05:10 PM ---------- Previous post was at 05:09 PM ----------
DangerIsGo said:
Nothing comes up when I hold the power and volume down buttons. No text, nothing.
Click to expand...
Click to collapse
How long have you been holding them both down? It can take up to 5-7 secs, you'll know, the tab will vibrate shorty.

DangerIsGo said:
Nothing comes up when I hold the power and volume down buttons. No text, nothing.
Click to expand...
Click to collapse
I suggest you should manually reflash the full JB package from Asus site.Since you don't have root/unlock, should be straight forward.
---------- Post added at 11:14 AM ---------- Previous post was at 11:13 AM ----------
xcal321 said:
Actually, this changed with the JB booloader:
There are now 4 options: RCK (recovery), cold boot, fastboot, wipe
The timeout is now set to 10 seconds. Once you have moved the selection (vol down), the timeout is disabled and you can stay in the boot screen for as long as you like.
There is no (more) need to press vol up twice to accept the selection
Thank you for the info.
Click to expand...
Click to collapse

buhohitr said:
I suggest you should manually reflash the full JB package from Asus site.Since you don't have root/unlock, should be straight forward.
Click to expand...
Click to collapse
I will try that right now and see what happens.
EDIT: no go, will not show the text

DangerIsGo said:
I will try that right now and see what happens.
EDIT: no go, will not show the text
Click to expand...
Click to collapse
Yeah it will. You are not doing it right.
You hold volume DOWN first, then with that kept down you hold the power down for 7 secs.
You will get some text and a bunch of icons on JB.

sbdags said:
Yeah it will. You are not doing it right.
You hold volume DOWN first, then with that kept down you hold the power down for 7 secs.
You will get some text and a bunch of icons on JB.
Click to expand...
Click to collapse
I just did that. There's not many ways this can be done. At the same time and one before the other. I did both and neither produce the text on the screen that I need.

DangerIsGo said:
I just did that. There's not many ways this can be done. At the same time and one before the other. I did both and neither produce the text on the screen that I need.
Click to expand...
Click to collapse
Then I can't help you. Sorry.

DangerIsGo said:
I just did that. There's not many ways this can be done. At the same time and one before the other. I did both and neither produce the text on the screen that I need.
Click to expand...
Click to collapse
I posted a thread with my problem but...
I had been running JB since the OTA patch and my tablet crashed and then got stuck in a bootloop. I was able to get into the bootloader to try a recovery but it froze every time. I just tried doing a full wipe and now, just like you, I can't get the bootloader anymore. So I feel for you. Right now I think we both may be in trouble...

jallweiss said:
and now, just like you, I can't get the bootloader anymore.
Click to expand...
Click to collapse
Have you tried the pinhole reset?

xcal321 said:
Have you tried the pinhole reset?
Click to expand...
Click to collapse
I wish it were that easy. Pinhole reset has the same effect as just turning the unit off and back on. Still unable to enter recovery mode, only able to get into APX. I opened a ticket with Asus and am starting to accept the fact that I won't be able to use my infinity for a while

did you do a reset from settings/backup and reset yet?
did you mess with dpi at all?

lafester said:
did you do a reset from settings/backup and reset yet?
did you mess with dpi at all?
Click to expand...
Click to collapse
I'm not the OP, but I am experiencing the same issue as him (unable to bring up recovery menu/text stuck at first splash).
As with OP, my device is 100% stock, not unlocked, running JB (.18 went live today which is what I am afraid may have caused this in my case).
I was checking my email this morning, the device froze, black screened, rebooted and then was stuck in a boot loop. No settings or options or backups or resets or messing of any sort triggered this event.
-Pinhole reset has no effect.
-APX mode seems to be useless since the device is locked.
-Computer can see the APX device but I can't flash anything using fastboot etc.
-Cannot get to ADB because device will not boot.

jallweiss said:
I'm not the OP, but I am experiencing the same issue as him (unable to bring up recovery menu/text stuck at first splash).
As with OP, my device is 100% stock, not unlocked, running JB (.18 went live today which is what I am afraid may have caused this in my case).
I was checking my email this morning, the device froze, black screened, rebooted and then was stuck in a boot loop. No settings or options or backups or resets or messing of any sort triggered this event.
-Pinhole reset has no effect.
-APX mode seems to be useless since the device is locked.
-Computer can see the APX device but I can't flash anything using fastboot etc.
-Cannot get to ADB because device will not boot.
Click to expand...
Click to collapse
I was on JB 16 and now 18 and both, i couldn't get the white text on either. Im still stuck. Does a factory reset do the same thing as a hard reset?

DangerIsGo said:
I was on JB 16 and now 18 and both, i couldn't get the white text on either. Im still stuck. Does a factory reset do the same thing as a hard reset?
Click to expand...
Click to collapse
I can confirm another casualty of this issue. I am in android app development and my TF700 is experinceing the same issues you all describe.
Installed JB update. Tablet starting crashing to a backlit black screen. Sometimes a reboot fixes it. Most of the time it will just bootloop to the black screen. I have gotten into settings and factory reset. It did not help. I got into recovery and selected wipe. It did not help.
Not encouraging.

buhohitr said:
Turn off your device. Hold volume down and power buttons until you see white text on the screen then release both buttons. Now hit the Volume down button (you have 5 seconds to hit the Volume down button) to navigate to wipe data icon, when wipe data icon is highlighted, press the Volume up button 2 times. Your device should started to perform factory reset (data wipe).
Click to expand...
Click to collapse
Messed with this and felt that this hint was actually not correct, but I realise that a bit of extra info might help;
Please mind that you will see the first ASUS logo ("Inspiring Innovation - Persistent perfection" single colour white) and the nvidia logo on the lower right, for a while before this happens. My first attempts failed as I didn't press long enough.
Yours trulely played aroud with the option and got the two logos where one was "empty data" ... Dooooh. Guess what I just did. Bleeding happy that the google account allows also retarded and trigger happy users to restores their content

Related

[Q] Ever get stuck in CWM recovery?

Has anyone ever gotten stuck in CWM recovery?? And by stuck I mean, making any selection just makes all the text/options/scripting-prints disappear and the only thing that's left is the background image of the green android guy standing next to the box with the arrow coming out. It just happened to me and I have no clue why. I booted into recovery, made a nandroid backup, and then went to restore a previous nandroid backup, and that's what happened. And after that, every single selection attempt just had the effect described above. So after 5 minutes or so, I tried holding down the power button. Held it for a good 30 seconds, released it, didn't seem to work, until about 5 seconds later it finally started to reboot. And then booted back up into android. I was freaking out for a bit there, so I'm wondering if anyone knows what happened??
Yes that has happened to me. I fixed it by pressing volume up or down button several times. It is some safety feature or something, scared the sh!# out of me too lol especially since I had done a factory reset right before.
Haha glad to see I'm not the only one. Just wanted to know that it wasn't anything to be careful of in the future. Thanks!
Did you try using the home button to make selections? For some reason, it has happened to me also. I freaked out, but tried the home button and it worked. The power button sometimes hid the text of the recovery, but idk why.
slotstik04 said:
Did you try using the home button to make selections? For some reason, it has happened to me also. I freaked out, but tried the home button and it worked. The power button sometimes hid the text of the recovery, but idk why.
Click to expand...
Click to collapse
Yeah I actually tried every one of the softkeys. Nothing worked. They all had the same effect as hitting the power button. So weird.
same here, j had to hold power button for 20 secs and then reboot phone. I thought it was strange
Sent from my SGH-I727R using XDA
Yeah, this is a built in feature to cwm, if you press the volume buttons in an up down up down pattern a couple of times, you'll get a message saying "back button disabled" and you won't be able to select anything. If you go back and forth on the volume a couple more times it should fix the issue.
jomeister15 said:
Yeah, this is a built in feature to cwm, if you press the volume buttons in an up down up down pattern a couple of times, you'll get a message saying "back button disabled" and you won't be able to select anything. If you go back and forth on the volume a couple more times it should fix the issue.
Click to expand...
Click to collapse
Wow thank you for this! I know exactly what happened then. The case on my phone covers up the volume rocker making it difficult to push. And I must have been pressing the rocker right in the middle, because I did notice the highlighted selection go up and down a few times. And then I did, indeed, get the "back button disabled" message. And now I know if it happens again, how to get out of it. Thanks again.

My One S never boots up and keep restarting automatically

My One S has worked fine until now. Now, however, it suddenly started to reboot nonstop. I get the first two starting screens, then it shuts down, and in a few seconds it starts again. The process continues until the battery is dead. I've tried to hold in the shutdown button for various amounts of time and it leads to the process halting, ie the mobile keeps being off. But once I release the button the process continues once again.
Any ideas?
Can you get in to bootloader?
Power down then power + Volume
Mr Troop said:
Can you get in to bootloader?
Power down then power + Volume
Click to expand...
Click to collapse
Dont seem to work. Ive tried multiple times to press both power and volume while the One S is shutdown. Have anyone heard of this problem before?
Are you HTC Dev unlocked?
Rooted?
Hold down Power you will see all 3 keys at bottom flash just keep holding,this should hard reboot
If not reboot device when screen and lights go off hold volume down then factory restore
Mr Troop said:
Are you HTC Dev unlocked?
Rooted?
Hold down Power you will see all 3 keys at bottom flash just keep holding,this should hard reboot
If not reboot device when screen and lights go off hold volume down then factory restore
Click to expand...
Click to collapse
This didn't work on my phone :S I tried hard reboot and factory reset, both doesn't work. :S
What else I can do, I'm so panicked at the moment, please help me.
I can't get to the menu screen, it just keeps reloading between htc one s and htc logo please help.
I was having this issue the other day. It took me a while to get it figured out and this thread helped me: http://forum.xda-developers.com/showthread.php?t=1630459
To get into bootloader was hit and miss for me. I found that the best and most consistent way was to hold down the power + down volume, let go of the power while holding down the down volume after 5 sec and then press the power again then let go of both buttons.

[Q] Razr HD in infinite loop after hard reset, any fix?

I have a Fido Razr HD (xt925) in Canada, running stock JB, not unlocked/rooted/anything, just the standard phone.
So I did a hard reset, on the suggestion of some to deal with the stuttering issues (which I found were quite bad). Now I have somewhat of a worse issue, it's stuck in an infinite loop of the android update logo (the green android with the spinning blue thing), then a black screen then the motorola logo. Occassionally it shows the android logo on it's bag with a red symbol with a ! in it (which I presume means it's corrupt). It's just repeating endlessly. After 20 minutes or so I tried a few things, plugging it into a PC, holding down the power/volume up/volume down buttons (which makes it go to a black screen while I'm holding them, but then it goes back to looping as soon as I release them), nothing works.
Any suggestions on what I can do or is this a return to the store because it's dead problem?
Just try Power + volume down for 10 seconds (simulates a battery pull.) Aside from that if you can get into stock recovery try wiping data and cache and then rebooting. If you can't, take it back.
champdood said:
I have a Fido Razr HD (xt925) in Canada, running stock JB, not unlocked/rooted/anything, just the standard phone.
So I did a hard reset, on the suggestion of some to deal with the stuttering issues (which I found were quite bad). Now I have somewhat of a worse issue, it's stuck in an infinite loop of the android update logo (the green android with the spinning blue thing), then a black screen then the motorola logo. Occassionally it shows the android logo on it's bag with a red symbol with a ! in it (which I presume means it's corrupt). It's just repeating endlessly. After 20 minutes or so I tried a few things, plugging it into a PC, holding down the power/volume up/volume down buttons (which makes it go to a black screen while I'm holding them, but then it goes back to looping as soon as I release them), nothing works.
Any suggestions on what I can do or is this a return to the store because it's dead problem?
Click to expand...
Click to collapse
Did you ever get it fixed? I had the same issue and eventually found a path to success. Let me know if not and I'll see if I can help!
zimzum57 said:
Did you ever get it fixed? I had the same issue and eventually found a path to success. Let me know if not and I'll see if I can help!
Click to expand...
Click to collapse
I wouldn't mind if you posted your path to success in case I run into the same problem at some point. My bootloader hasn't been unlocked as of yet. I'm holding out for a ROM that's really, really worth a proper flashing but am scared as hell about the issues people run into.. factory reset loops and failures, bootloader unlock loops now apparently. With the exception of Busybox, which has an uninstaller, I have everything symlinked into my /system directory from a folder in /data and it works great and makes everything easy to keep track of but there's always the doubt of the stray app that put a file there when I granted permission and I didn't know about it.
For my Razr HD, I found that holding volume up and down while the android logo did it's spinning until it ended got me to the recovery menu.. However this hasn't really fixed anything, every time I restart the phone it goes through the same process again and does a hard reset all over again. After a few seconds in the recovery menu it restarts the phone again and goes through a normal load process, but the phone is hard reset every time. It doesn't matter what option I select in the boot menu, it does the same thing (so I don't think it's detecting what option I select at all).
So back to Fido it goes.
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Same issue. Took me a while to figure it out through an amalgamation of various online helps. I repeated it several times to make sure it worked before I posted.
I was experiencing android logo with blue loading bar... after a few seconds it would stop and then quickly show the android symbol on its back with a red exclamation point logo. Then it would shut off.
- To restart, press and hold both power and volume down for approximately 10 seconds, then let go of the power.
(Should show Motorola logo, then go to green Android logo again)
- At Android Logo, immediately press the middle of the volume up/down rocker.... this should engage both buttons at once.
(I was able to initiate this with one press in the middle of the volume rocker... other times it took me a few quick presses)
(If done properly, the screen should stop and some yellow text will appear on the left side of the android logo.. let it continue, it may fail)
It should say:
Formatting /data....
Formatting /cache....
Data wipe failied.
Performing BP Masterclear...
This will bring up a blue text menu at the top. Use volume up/down to navigate. Power to select.
Go down to "wipe data/factory reset" and select by hitting power. Go down to "yes" and select by hitting power.
It should properly format the /data and /cache after about a minute. Once it completes it will bring the blue text menu back up. Select "reboot system now" by hitting the power button.
Voila.
Click to expand...
Click to collapse
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Guys can you post your build.prop and default.prop files? it needed to get fido fw with jb.
THANK YOU.......My Motorola xt925 went "Boot Loop" after i reset the settings. Neither Telstra or Motorola could help. Excellent work Champdood.......
champdood said:
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Click to expand...
Click to collapse
You are a king among men. I was stuck on this issue for so so so so long. I was downloading roms and trying to flash them and god knows what else!
champdood said:
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Click to expand...
Click to collapse
THANK YOU! You just saved me so much trouble and it was quite the worrisome situation I was in. Sidenote for anyone reading this after June 6, 2013. The link to that Fido forum may be dead but Champdood's instructions are the straight goods! :good:
Is there a permanent fix for this? I have to go through those fix steps every time I wipe my phone as it continues to go into loop...
FunkmasterC said:
Is there a permanent fix for this? I have to go through those fix steps every time I wipe my phone as it continues to go into loop...
Click to expand...
Click to collapse
Me too! I also noticed that the version that re-installed (the one time I did it) wasn't completely stable. It acted super weird adding an icon of one of my apps to the top left position of the screen one swipe over from the main/home screen every time I did a reboot.
At first I didn't even know what was happening only that my Google Now widget (which I usually keep in that space) was disappearing every time I rebooted and an icon was in the top left corner instead. Finally, I realized what was happening. Weirdest part of it all is that if the OS put an icon in there, on a reboot it would remain the same. But if I tried putting an icon there (or widget) on reboot it would be replaced.
Champdood saved my phone...
I would like to add that the same thing happened to me. I performed a factory reset from Settings > Privacy > Factory Reset and that just sent the phone into an endless loop of red logo > android logo > android logo on back > power off > repeat. Nice job Motorola.
On Motorola help pages it was all about Power button + Down and getting the white menu where you volume down to choose and volume up to select. That would successfully reset the phone but as soon as I powered down and up again: back in the infinite loop.
In desparation, I found this thread. Completely unique to hit the Power Up+Down simultaneous as a press not a hold when see the Android logo, indeed, brought up a blue screen, followed the instructions, successfully reset and so far, have been able to successfully power down and back up again. Will be bookmarking this page.
Thank you so much Champdood!
Alternative External Reset Instructions from Motorola themselves...
Hey, as mentioned Champdood's factory reset instructions work fine. Since reading this thread, I realized other's are having the same problem resetting using the menu (Settings > Privacy > Factory Reset), so I initiated a chat with Motorola about this. The person would not respond to my quizzing about the reason for this but did say it was called an Internal Reset and then named Champdood's method the External Reset. He also gave slightly different instructions for accessing the blue menu. I am reproducing both sets of instructions for you all here:
From Motorola Customer Service:
PERFORMING AN INTERNAL RESET:
From the home screen of your phone, touch Menu
Touch System settings
Scroll down and touch Privacy
Touch Factory Data Reset
Scroll down and check Erase internal storage if you would like to erase all the data on the phone internal storage such as applications, music, movies or photos.
Touch Reset Phone
PERFORMING AN EXTERNAL RESET:
WARNING: When using this feature; everything is deleted from the device.
NOTE: Reset will require a minimum battery level of 25%. If you are unable to perform a reset, please charge for 20-30 minutes and try reset again.
With the phone powered off, press the VOL UP + VOL DOWN KEY together + POWER KEY .
The device will display different BOOT OPTIONS
Use the VOL DOWN Key to SCROLL to Recovery and VOL UP Key to SELECT
Tip: If the device reboots, you may have waited to long to make a selection, you will need to begin the process again.
The device will display the Motorola logo and then the Android in distress ( logo with Exclamation mark)
Press and hold the VOL DOWN key for 5-10 seconds
While still holding the VOL DOWN key tap and release the VOL UP key.
The device will display additional menu options (Text will appear in BLUE)
Use the VOL DOWN Key to scroll to Wipe data / factory reset and the POWER Key to SELECT this option.
Use the VOL DOWN key again to select YES - delete all user data and press the POWER key to CONFIRM
Once the Formatting is complete, press the POWER key to confirm a REBOOT
The device will reboot and start the normal power up sequence .
Motorola Razor Issue Fixed
Your Tip really helped me fix my Motorola Razor HD phone.
Created my account only to write a thanks and to comment for the same.
Thanks
Another thanks.
My wife's phone was doing this after a Settings menu factory reset, but the instructions champdood posted worked.
I had to re-re-format the data and cache partitions about four times, but after that it worked!
And somehow root was preserved; SuperSU was missing, but I had root over adb.
Cheers champdood.
Perfect fix
champdood said:
Scratch the above post, someone posted a fix on the Fido forums that works perfectly, see thematrix49's post here - fido.ca/t5/forums/forumtopicpage/board-id/Smartphones/thread-id/8805
Took a while to get the volume press to work, it's just a press, not a press and hold. I just kept tapping it over and over until it worked.
Click to expand...
Click to collapse
Hey Champdood, THANKS! Your fix worked a treat - XT-925 now back on-line and loving it!!
Awesome, looks like the fixed worked on this POS Motorola I got here at work. Thanks.
my verizon xt 925 stucks at the loading screen logo, after it i had a low battery and it went off. Please help, my email is [email protected]
anthony
hello guys
i have the problem with my motorola xt925,
it refused to boot, uit only gets stuck at the loading screen logo (the red eye)
i tried hard reseting it but it does not show the android distress after i selected the recovery in the boot menu.
please help

[Q] Nexus 5 (KitKat 4.4.2) is Stuck in Safe Mode

After I restarted my Nexus 5 (Kitkat 4.4.2) phone after a flight yesterday, it only starts in "Safe Mode."
On the boot screen, I cannot select any other option by hitting "volume down" button (default selection is 1st in the list). Also, once the phone starts, the "volume down" button doesn't work. Therefore, I am thinking my "volume up" button is stuck. Which explains why the phone doesn't start in normal mode and gives me the boot screen (On/off switch with volume-up button).
To my surprise, once my phone starts I noticed following behavior.
(1) Pressed volume up button. On screen volume slider shows up and volume goes to max.
(2) I decreased the volume via "on screen" slider (not through volume down button).
(3) If volume up button was "stuck," as I thought, as soon as I let go the slider on the screen, volume should start increasing again. But it doesn't. Therefore, I am guessing, it might not be a button hardware issue.
Note: I tried the aforementioned three steps with my wife's Nexus 5 and on Nexus 7 by continuously holding down the volume up button. In step-3, as I expect, volume does start going up, as soon as I release the slider on screen.
Any help is appreciated. Thank you very much.
AbstractDuc said:
After I restarted my Nexus 5 (Kitkat 4.4.2) phone after a flight yesterday, it only starts in "Safe Mode."
On the boot screen, I cannot select any other option by hitting "volume down" button (default selection is 1st in the list). Also, once the phone starts, the "volume down" button doesn't work. Therefore, I am thinking my "volume up" button is stuck. Which explains why the phone doesn't start in normal mode and gives me the boot screen (On/off switch with volume-up button).
To my surprise, once my phone starts I noticed following behavior.
(1) Pressed volume up button. On screen volume slider shows up and volume goes to max.
(2) I decreased the volume via "on screen" slider (not through volume down button).
(3) If volume up button was "stuck," as I thought, as soon as I let go the slider on the screen, volume should start increasing again. But it doesn't. Therefore, I am guessing, it might not be a button hardware issue.
Note: I tried the aforementioned three steps with my wife's Nexus 5 and on Nexus 7 by continuously holding down the volume up button. In step-3, as I expect, volume does start going up, as soon as I release the slider on screen.
Any help is appreciated. Thank you very much.
Click to expand...
Click to collapse
I would test this by (backing up ROM first) flashing another ROM (maybe stock based) and test to see if issue persists. If not problem anymore, then it was ROM/software issue, try reflashing stock/ROM currently on to fix issue. If you flash and problem persists, then probably a hardware issue that may have to be returned for exchange through Google.
RevelationOmega said:
I would test this by (backing up ROM first) flashing another ROM (maybe stock based) and test to see if issue persists. If not problem anymore, then it was ROM/software issue, try reflashing stock/ROM currently on to fix issue. If you flash and problem persists, then probably a hardware issue that may have to be returned for exchange through Google.
Click to expand...
Click to collapse
I did the factory reset. Unfortunately, it did not work.
Since I will not be able to select options via volume up/down button on the Bootloader screen, I am not sure whether I can flash another ROM.
AbstractDuc said:
I did the factory reset. Unfortunately, it did not work.
Since I will not be able to select options via volume up/down button on the Bootloader screen, I am not sure whether I can flash another ROM.
Click to expand...
Click to collapse
Try Flashify or Mobile Odin to flash a touch based recovery (ie. clockworkmod with touch option .img file from website or TWRP) and boot to recovery via the app (ie CWM app boot to recovery or the goo manager app, which ever recovery you install). That should allow you to flash and avoid the need to use the volume keys.
RevelationOmega said:
Try Flashify or Mobile Odin to flash a touch based recovery (ie. clockworkmod with touch option .img file from website or TWRP) and boot to recovery via the app (ie CWM app boot to recovery or the goo manager app, which ever recovery you install). That should allow you to flash and avoid the need to use the volume keys.
Click to expand...
Click to collapse
This sounded a bit out of my comfort zone, so I called Google and explained the issue. Google is replacing my phone.
The call took less than 3 minutes. I received an email within 2 minutes with a link to place a replacement order, along with documents for returning old phone. Since I can return my phone after I receive a new one, I will not have any downtime.
Thank you for your help, RevelationOmega.
Very welcome. Good luck with new phone.
The end is near, into the Nexus we go!
Nexus 5 - Cataclysm - ART - Franco
Don't Forget to Hit the Thanks if I Helped!
I had the same problem with my Nexus 5 and while looking for a solution stumbled on this post. I took a flight from sea level to a place about 2km above sea level and the volume bar on the phone got stuck. This seemed to lead to the phone automatically going into safe mode, with no way of getting out. On the flight back the start button seemed to also get stuck. I thought I would have to replace the phone cause in my experience trying to get these things fixed is not worth the effort. Much to my relief a few hours after I returned home the phone fixed itself. Oddly enough I had been suspecting that the malfunction had something to do with the change in air pressure, and seemed to be confirmed. I wonder if for some reason, maybe a design flaw, there are tiny air pockets in the phone that cause this problem. Anyway, won't be taking this phone travelling again, but I'm relieved it fixed itself... Hope this helps someone and the manufacturer corrects the flaws that would cause this, cause otherwise it's an awesome phone!

Samsung's Stupidity! Factory reset without factory reset.

I was greeted with a lovely damn present. Thank you so much Samsung a$$holes.
I couldn't remember if you could wipe dalvik and cache from recovery anymore so I decided to look.
Well before I let go of the buttons the boot menu popped right up. As soon as I released all the buttons it made some kind of selection on it's own.
It came up the the blue Android screen and started saying erasing. I tried to reboot out of it, but it didn't prevent it.
It factory reset.
Funny thing is again I didn't make any selection. Just released the buttons.
And Factory reset was option 2. When I released the buttons it didn't scroll down to 2. It just started doing a factory reset!!!!
Thanks a [email protected]@@@ing lot Samsung! Merry effing Christmas to you too.
Im completely stock and official btw. 7.0 QH4
xdathekilljoy said:
I was greeted with a lovely damn present. Thank you so much Samsung a$$holes.
I couldn't remember if you could wipe dalvik and cache from recovery anymore so I decided to look.
Well before I let go of the buttons the boot menu popped right up. As soon as I released all the buttons it made some kind of selection on it's own.
It came up the the blue Android screen and started saying erasing. I tried to reboot out of it, but it didn't prevent it.
It factory reset.
Funny thing is again I didn't make any selection. Just released the buttons.
And Factory reset was option 2. When I released the buttons it didn't scroll down to 2. It just started doing a factory reset!!!!
Thanks a [email protected]@@@ing lot Samsung! Merry effing Christmas to you too.
Im completely stock and official btw. 7.0 QH4
Click to expand...
Click to collapse
how's this Samsung's fault?
Home+power+voldwn=recovery mode
Home+power+volup=download mode
Home+power+volup+voldwn= maintenance mode
user error?
vsn4 said:
how's this Samsung's fault?
Home+power+voldwn=recovery mode
Home+power+volup=download mode
Home+power+volup+voldwn= maintenance mode
user error?
Click to expand...
Click to collapse
Can you read?
xdathekilljoy said:
Can you read?
Click to expand...
Click to collapse
I can.
You state here you was wanting to go into recovery
"I couldn't remember if you could wipe dalvik and cache from recovery anymore so I decided to look."
Then state here
"Well before I let go of the buttons the boot menu popped right up. As soon as I released all the buttons it made some kind of selection on it's own."
If you would of double checked through a Google search or even asked here you wouldn't have reset.
But since you thought you knew what your doing, then messed up. You gotta have someone to blame right?
vsn4 said:
how's this Samsung's fault?
Home+power+voldwn=recovery mode
Home+power+volup=download mode
Home+power+volup+voldwn= maintenance mode
user error?
Click to expand...
Click to collapse
CORRECTION:
Recovery Mode: Hold Home, Volume UP and then hold Power (once in menu, Power button selects items in the list)
Download Mode: Hold Home, Volume DOWN and then hold Power
Maintenance Boot Mode: Hold Power and Volume DOWN (once in menu, Home button selects items in the list)
It is widely misunderstood how long you need to hold these buttons. It is not very long at all, so please don't sit there holding them until you see the menu.
With that said, I have no clue how he managed a factory reset. Recovery Menu's wipe options are in the middle of the list and with Maintenance Boot Mode you should not be touching the Home button at all until you are ready to confirm your selection.
Huzzah for necro threads.
blkt said:
CORRECTION:
Recovery Mode: Hold Home, Volume UP and then hold Power (once in menu, Power button selects items in the list)
Download Mode: Hold Home, Volume DOWN and then hold Power
Maintenance Boot Mode: Hold Power and Volume DOWN (once in menu, Home button selects items in the list)
It is widely misunderstood how long you need to hold these buttons. It is not very long at all, so please don't sit there holding them until you see the menu.
With that said, I have no clue how he managed a factory reset. Recovery Menu's wipe options are in the middle of the list and with Maintenance Boot Mode you should not be touching the Home button at all until you are ready to confirm your selection.
Huzzah for necro threads.
Click to expand...
Click to collapse
It didn't even show that it made a selection. Nothing was highlighted or anything. And I tried getting out of it multiple times to no avail sadly.
That's why I felt like it had been a bug or something.
And that's the first time in years I was still holding the buttons when the menu came up sadly.
Lessen. You can never back up your data enough times. So always do it.
And of course there will always be some wannabe know it all nay saying on anything public.
I was going to clean, post a warning, then reopen this thread.
That will not be the case.
Thread closed permanently.

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