Sudden Device Maintenance prompts for Chrome and PlayServices - Samsung Galaxy S8+ Questions & Answers

Hey Guys,
A few weeks ago (not exactly sure of the time) I started getting a lot of prompts for Google Chrome and Play Services using a lot of power. It's the white box that pops up on screen, lists the apps, and gives the options to check again in a week or fix now. I keep hitting fix now, and after a couple days, sometimes later that day, I get the same alert. If I pull down the system bar, it's the Device Maintenance panel and I can tap on fix from there.
I've uninstalled play services patches, and reinstalled. I've uninstalled chrome and reinstalled, but that doesn't seem to have done anything. I had a prompt to install the new Tmo patch (12/10/2017 ish) which I installed hoping that might fix the problems, but it didn't.
Just wondering if anyone on Tmo with the S8+ has recently had any apps starting to go crazy and constantly being bombarded with "device fix" popups. Would booting to recovery and wiping cache help?
Galaxy S8+
T-Mobile
Stock - Updated with carrier push (12/10/2017)
No mods, no root, etc.
Thanks,
Sin.

Related

Android wear connecting....

Hello
Ever since the Google Play Services update from a week or so ago I get this continuous notification. Does anyone know how to stop it? I updated to the latest G.P.S. from a few days ago and it still there. I do not have Wear installed or a AW device (yet) and Bluetooth is always off. It can't be dismissed and clicking it doesn't nothing.
Anyone else getting this?
bump
anyone else has gotten this message pop up?
I'm having this problem as well. I previously had a moto 360 which I sold and I then uninstalled the app. Probably around the same time as you, I started getting the notification (I noticed it coincided with a google play services update as well) but this was long after I had uninstalled the android wear app.
I can't turn off bluetooth, otherwise my pebble would be useless, so that isn't a solution for me (though it sounds like that doesn't work anyway). Long pressing on the notification to bring up app info tells me the Google Play services is the app responsible for the notification. Rebooting the phone gets rid of the notification temporarily but it always seems to come back.
I've just tried clearing the cache for g p s and rebooted so I will have to wait and see if it comes back.
A search of the android wear subreddit shows three people there have had the same issue so that makes 5 of us (or 4 if you are one of them), but no solution.
It's hard to tell how much it has impacted my battery but google play services is right at the top of the list for battery usage on my phone lately

Hangouts push notifications not working

Hello,
My Hangouts push notifications stopped working along with some other push notifications. The problem seems to have started a couple of days ago after I reset the Google Services Framework trying to trigger the OTA update for 5.0
This is really frustrating, and I seem to be unable to fix the problem with resetting Hangouts, resetting Services Framework, setting notification check on and off again.
Please advise. Thank you!
I've done exactly the same thing with the same result on my 2014 Moto X :crying:
Any ideas how to fix without factory reset?
peeb said:
I've done exactly the same thing with the same result on my 2014 Moto X :crying:
Any ideas how to fix without factory reset?
Click to expand...
Click to collapse
Well, I must report that I manager to solve the issue. I've done all these things before, but not in this sequence, and the fix did not seem to to work until I did this:
Go to settings -> apps -> Hangouts -> clear cache, data, uninstall updates -> then restart the phone -> let itself update and it worked for me.
The reason that happened in the first place is that you cleared data for Google Services Framework. This has absolutely nothing to do with triggering the OTA. Those are the facts given to the world directly from a Google engineer.
http://www.reddit.com/r/Android/comments/1r1n5z/
http://www.talkandroid.com/185088-g...houldnt-clear-google-services-framework-data/
"Morris talked a little about the OTA update process, and why it might take a while for some users to get it. Essentially the update starts on 1% of devices over 24-48 hours. It then moves up towards 100% over a week or so. Updates are essentially done in batches, so pressing the “Check for Updates” button over and over really isn’t going to affect when you get that update much."
Next time be patient or just flash factory images or update.zip. Every time you try to fix it again by clearing GSF you're basically breaking it again.
tl;dr, stop clearing Google services framework, that's what is breaking your push notifications.
Thanks, I understand that much. But in prior versions, clearing GSF would trigger OTA update with 100% success, nor would it mess up push notifications from apps either, so I thought why not try lol. Looks like Google has removed this workaround this time...
I have same problem with hangs push notifications after update to Lollipop. They cannot be delivered at all. I cannot see history chat in real-time messages arrived. History updates after scroll down only.
Above sulutioon cannot be done. Hangs app hasn:t uninstall state button, it hs only on-off states.

Samsung Interface Not Updating

All,
First time poster, frequent visitor of XDA Forums. I've come across an odd issue that I don't know how to solve and I'm hoping some of you smarter than me folks can get me squared away.
I have a Galaxy S8+ from AT&T running Android 7.0 and Samsung Experience 8.1.
Problem:
I've recently noticed a delay or completely non-updating interface on my phone. It updates on occasion, but I can't determine what triggers an update. For example, I will pick up my phone from the desk and when I press the power button it shows the accurate time. When I unlock the device, the sense flip clock I use on the main home screen shows an earlier time (could be 30 minutes... could be a few hours). I don't believe it's just the Sense app because I noticed this issue where I checked a facebook messenger app that came and and when I closed the app, it still showed I had 1 notification. I went back in thinking I had another new message, but I didn't. So it was still hanging on to the notification. It happened a couple times with a text message as well. Most importantly, my calendar doesn't alert me prior to an appointment either, even though it's showing in my calendar and an alert is active. If I save an event, and exit, I can normally see the event appear on the on widget immediately as well... but that hasn't been happening. I have to press the widget to open it and confirm it is there (which it always is). Eventually it refreshes and shows up. But that delay is likely the reason why I'm not getting my alerts.
All of this did seem to happen after a recent update Samsung/AT&T pushed out but I don't know for sure. I tried clearing the cache from the boot menu but it doesn't seem there is wide success with that.
And perhaps I'm just not a good enough user, but everything isn't all backed up in the cloud so doing the factory reset to me is always a fairly large task as I have many things to manually transfer out and then back in. Not sure if there are great tools that help with this on a stock phone.
BUMP
try disabling battery optimization for those apps.
It seems that you have several bugs and if they all start happening after you have installed the latest update, then expect a patch coming soon.
MINTED7 said:
try disabling battery optimization for those apps.
Click to expand...
Click to collapse
I have actually done that. Found very limited success. I'm also finding very few results on this topic. Surely it's not just me though.
And I'm dreading the idea of a hard reset as I have many things on my phones, not all of which is sync'd to the cloud so it's a task to back things up appropriate. Specifically regarding "encrypted" apps like my password keeper app etc.
It would be great if there was a software application that allowed you to backup whatever is necessary to not lose data, then wipe the phone and instead of just simply restoring the full phone (which is likely to create the same problem one had before the hard reset), you could simply dump back in app data as needed. It would also help diagnose if the problem lies in a specific app's data.
High level overview of issues...
I have the Ring Doorbell app. I get notifications after "live". Could be 5 minutes, could be 1 hour... or possibly not at all. I have the app setup on my wife's iPhone and she gets them immediately. If I restart the phone, I will get notified right away (it's like it runs the app again and then I get the notification). Keep in mind, this is AFTER i disabled the battery optimization feature for the Ring app.
I also notice it occasionally with texting. I won't have any text notification in the notification panel, nor will my messaging icon have a little red circle indicating a message is there. But if I open the app, a specification conversation will have a red circle indicating a new text is unread.
All of this is leading me to believe the Samsung UI itself is not updating and therefore notifications that actually have arrived (from whatever app), are not displaying because of the UI and not because of their own delay.
Because of this concern I have turned off battery optimization for "System UI", "Themes", and "TouchWiz Home". I have not seen any change however.
[Solved]
I was able to determine by various other threads around the web (thought for sure I'd find it here, but I didn't) that the culprit might be the Google app. Supposedly it was fixed in some prior release, but it's not on my Galaxy S8+ w/ AT&T.
Once I disabled the Google app all the odd issues with notifications and clock interfaces and app icons not updating went away. The downside to disabling it is that I lose the Google Assistant functionality which stinks but otherwise there is no impact to using the phone. I re-enabled it at a later date and it worked fine for a few days and then started acting up again. Once I disabled it, the problems all disappeared. Clearly Google app is to blame.

How do I stop a system update while downloading?

I have an HTC 10. I have heard so many horror stories on significant battery drain issue after the Oreo update so I have not updated to Oreo yet. I have read somewhere the issue has been resolved on Android's end but there is no more update on the HTC end to incorporate this update for the HTC 10. So every time the Oreo system update prompt came up I did not allow to update to proceed. I had it set to update only on WIFI and always ask me prior.
This morning I must have accidentally hit OK when the prompt came up while I was scrolling the screen for something else and it started to update. I immediately turned off WIFI but it continued the download with my mobile data. So I turned off mobile data as well on my phone. Right now I am at:
Software Update: 3.16.617.2 (1.32GB) Download is paused because your data connection was lost.
Shows a status bar at 3%.
I cannot find a way to cancel or stop this download and subsequent update. Is there a way?
I tried long press on the download screen, the Updater only has options of: Block all, Show silently, On the lock screen, Override do not disturb, all having to do with notification presentations but nothing to cancel the download altogether.
I went into Settings > Apps and popped up Device Configuration and did a FORCE STOP. that didn't do anything. There is an option there to UNINSTALL UPDATES but I didn't touch it since the update hasn't started yet and not sure if this app even deal with system updates.
Just tried a Wipe Cache Partition and rebooted. The system download is still being queued. There is no way to stop this?
I am surprise it will continue to download this huge file even with WIFI off. I had it set to not download any updates unless WIFI, but I guess now I understand it means this is only checked when download started, once it started it will download on my cellular network if WIFI goes out of range? This is a poor design.
Now if I let it download, is there a way to stop the update once the download is completed?
I went ahead and turned on WIFI to allow the downloading to complete. Once it completed it asked me about installing with two options:
Install Now
Install Later
I selected Install Later and it gave me a choice of being reminded again in:
30 minutes
1 hour
2 hours
4 hours
So I selected 4 hours and dismissed it for now. It will ask again in 4 hours, I assume there is no way to dismiss it for a month or a year.
So now I have two questions:
(1) Is there a way to disable this reminder prompt?
(2) Where is this downloaded file? Can I find it with a file manager and delete it? and if it is deleted will it trigger an auto download again or will it go back to just prompting me to download once in a while like before?
miamicuse said:
I went ahead and turned on WIFI to allow the downloading to complete. Once it completed it asked me about installing with two options:
Install Now
Install Later
I selected Install Later and it gave me a choice of being reminded again in:
30 minutes
1 hour
2 hours
4 hours
So I selected 4 hours and dismissed it for now. It will ask again in 4 hours, I assume there is no way to dismiss it for a month or a year.
So now I have two questions:
(1) Is there a way to disable this reminder prompt?
(2) Where is this downloaded file? Can I find it with a file manager and delete it? and if it is deleted will it trigger an auto download again or will it go back to just prompting me to download once in a while like before?
Click to expand...
Click to collapse
There may or may not be a method to disable the update notification but it will require root. You'll probably have to figure out how to disable the notification for yourself.
Try doing a Google search for:
"Disable update notification (your model number)"
Or
"Disable update notification on android"
Sent from my LGL84VL using Tapatalk
well,it just get better and better LOL.
I didn't want to install the system update, but it happened, accidentally. I was out and about, and was in a middle of texting someone, and for a split second while I typed, the system update screen popped up. Since I was in the middle of typing, it took my typing as a confirmation to "Install Now" and began the update. Never mind I only had 31% of battery left at that time and never mind I was not even home and needed the phone. I just can't imagine Google never even bothered with a "Are you sure you want to update now?" prompt. Incredible.
So after it finished the update, a good 30 minutes later, it rebooted, then did more updates, rebooted, and eventually, it started up again, and a lock screen pattern dialog popped up. I put in my pattern and it says it is not recognized. I am certain the pattern is the one I set. Yet something caused the correct pattern to not be recognized. So now I no longer can access my phone. It says I have 28 more tries before it deletes all phone data.
So now I am totally crippled without a chance to even back up all my data.
Anyone know of a way to bypass the lock screen pattern?
If I have to factory reset in order to access my phone again, will the reset bring back Android 7 (original delivered version of the phone) or will it be Oreo (new updated version)?
miamicuse said:
well,it just get better and better LOL.
I didn't want to install the system update, but it happened, accidentally. I was out and about, and was in a middle of texting someone, and for a split second while I typed, the system update screen popped up. Since I was in the middle of typing, it took my typing as a confirmation to "Install Now" and began the update. Never mind I only had 31% of battery left at that time and never mind I was not even home and needed the phone. I just can't imagine Google never even bothered with a "Are you sure you want to update now?" prompt. Incredible.
So after it finished the update, a good 30 minutes later, it rebooted, then did more updates, rebooted, and eventually, it started up again, and a lock screen pattern dialog popped up. I put in my pattern and it says it is not recognized. I am certain the pattern is the one I set. Yet something caused the correct pattern to not be recognized. So now I no longer can access my phone. It says I have 28 more tries before it deletes all phone data.
So now I am totally crippled without a chance to even back up all my data.
Anyone know of a way to bypass the lock screen pattern?
If I have to factory reset in order to access my phone again, will the reset bring back Android 7 (original delivered version of the phone) or will it be Oreo (new updated version)?
Click to expand...
Click to collapse
If you want to keep all of your data intact, root the device, then try this:
https://forum.xda-developers.com/showthread.php?t=2620456
Or this:
https://www.theandroidsoul.com/change-remove-lockscreen-pattern-pin-password-adb-android-oreo/
Or, you can factory reset via recovery, it will wipe all of your data though.
Sent from my LGL84VL using Tapatalk
I have found myself in almost the same situation as the OP.
Like the OP, I don't want to upgrade to Oreo, but somehow did something that my phone interpreted as asking it to start downloading the update. Since my system update is set to download only on WiFi, turning off WiFi stopped the download at 0% done.
*Unlike* the OP, my phone is still in the state of having not yet downloaded the update, so I'm still (for now) securely on Nougat. But my notification bar icon now shows the animated download arrow, and the notification shade shows my system update as "Queued". I'm guessing that this is causing extra battery drain, and it's also really annoying.
I've tried a web search on cancelling a scheduled Android update, and found some interesting information suggesting that I stop the DMClient app. But this wasn't specific to either my phone or to a 7-8 upgrade, and I couldn't find an app by that name installed on my phone. I think I found something else recommending that I stop the Google Play services app and clear its cache. I *do* see that app, but I don't feel like experimenting with random web advice, and so thought I'd check here.
Here are two questions:
1) Is there anything I can do to stop my phone from trying to download and install the Oreo update?
2) If I do a factory reset, which Android would I be on after the reset?
Thanks for any help!
LLGreenGuy said:
I have found myself in almost the same situation as the OP.
Like the OP, I don't want to upgrade to Oreo, but somehow did something that my phone interpreted as asking it to start downloading the update. Since my system update is set to download only on WiFi, turning off WiFi stopped the download at 0% done.
*Unlike* the OP, my phone is still in the state of having not yet downloaded the update, so I'm still (for now) securely on Nougat. But my notification bar icon now shows the animated download arrow, and the notification shade shows my system update as "Queued". I'm guessing that this is causing extra battery drain, and it's also really annoying.
I've tried a web search on cancelling a scheduled Android update, and found some interesting information suggesting that I stop the DMClient app. But this wasn't specific to either my phone or to a 7-8 upgrade, and I couldn't find an app by that name installed on my phone. I think I found something else recommending that I stop the Google Play services app and clear its cache. I *do* see that app, but I don't feel like experimenting with random web advice, and so thought I'd check here.
Here are two questions:
1) Is there anything I can do to stop my phone from trying to download and install the Oreo update?
2) If I do a factory reset, which Android would I be on after the reset?
Thanks for any help!
Click to expand...
Click to collapse
Flash the marshmallow firmware for your device via PC using your devices specific flashtool. It will remove everything and put you back to what you had before triggering the update.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Flash the marshmallow firmware for your device via PC using your devices specific flashtool. It will remove everything and put you back to what you had before triggering the update.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
Thanks for the response, Droidriven.
I actually figured out a way to stop the phone trying to download the update, which I'll describe below, but first I have two questions about the solution you offered: Is there a reason you said to flash Marshmallow firmwaer rather than Nougat, since the update I'm trying to avoid is the one to Oreo? And, if I did that, how would I get back to Nougat?
But I said that I figured out a solution, and I hope that it may help if someone else finds themselves in my situation. Here is what I did:
1) I determined that the app trying to perform the update on my HTC 10 is a system app called "Updater"
I found this by long-clicking on the notification shade item about the update, and selecting more information. The phone displayed notification options for the Updater app.
2) I cleared cache and data for the Updater app
I went to Updater's app info page via via Settings >> Apps >> All apps. Updater is a system app, so I had to use the kebab menu in the upper right corner of the All apps screen to tell the phone to display system apps. Once there, I went to the "Storage" screen and cleared cache and data.
3) I restarted the phone, and "cleaned up" after what I had done
When my phone powered back on after the restart, there was *nothing* at all related to a system update in the notification bar. I turned on cellular data (but left WiFi off), and went to Settings >> About >> Software Updates. The phone checked for a few seconds, during which I could see (behind the "checking" popup) that the box for downloading only over WiFi was clear. This made sense, since this setting must be an option for the app I had just wiped. After maybe 15 seconds, the phone displayed a screen offering me the 3.16.617.2 system update. I used the back button to close that window, which left me on the screen where I could re-check the option to download system updates only over WiFi. Naturally, I re-checked this option.
That's it. My phone is now once again displaying a notification bar icon offering me the Oreo update, but it no longer thinks I told it to proceed with this update. I have been on WiFi a couple of times since doing this, and the phone has not tried to start the download.
I'm guessing that I could get this notification bar icon to go away by hiding notifications for the Updater app, but have not yet done so.
Thanks again, Droidriven, and I hope what I figured out is helpful to someone else.
LLGreenGuy said:
Thanks for the response, Droidriven.
I actually figured out a way to stop the phone trying to download the update, which I'll describe below, but first I have two questions about the solution you offered: Is there a reason you said to flash Marshmallow firmwaer rather than Nougat, since the update I'm trying to avoid is the one to Oreo? And, if I did that, how would I get back to Nougat?
But I said that I figured out a solution, and I hope that it may help if someone else finds themselves in my situation. Here is what I did:
1) I determined that the app trying to perform the update on my HTC 10 is a system app called "Updater"
I found this by long-clicking on the notification shade item about the update, and selecting more information. The phone displayed notification options for the Updater app.
2) I cleared cache and data for the Updater app
I went to Updater's app info page via via Settings >> Apps >> All apps. Updater is a system app, so I had to use the kebab menu in the upper right corner of the All apps screen to tell the phone to display system apps. Once there, I went to the "Storage" screen and cleared cache and data.
3) I restarted the phone, and "cleaned up" after what I had done
When my phone powered back on after the restart, there was *nothing* at all related to a system update in the notification bar. I turned on cellular data (but left WiFi off), and went to Settings >> About >> Software Updates. The phone checked for a few seconds, during which I could see (behind the "checking" popup) that the box for downloading only over WiFi was clear. This made sense, since this setting must be an option for the app I had just wiped. After maybe 15 seconds, the phone displayed a screen offering me the 3.16.617.2 system update. I used the back button to close that window, which left me on the screen where I could re-check the option to download system updates only over WiFi. Naturally, I re-checked this option.
That's it. My phone is now once again displaying a notification bar icon offering me the Oreo update, but it no longer thinks I told it to proceed with this update. I have been on WiFi a couple of times since doing this, and the phone has not tried to start the download.
I'm guessing that I could get this notification bar icon to go away by hiding notifications for the Updater app, but have not yet done so.
Thanks again, Droidriven, and I hope what I figured out is helpful to someone else.
Click to expand...
Click to collapse
Yeah, I actually, meant to say nougat, lol.
Sent from my SM-S767VL using Tapatalk

Note 20 Ultra having sudden crashing issues

This isn't my phone. It's my wife's. Her phone was working fine until a couple of hours ago. Now she has five apps that are crashing. There is an install notification in the notification area. When she taps it, it goes nowhere. Clear and swipe don't get rid of it. She goes into the update area and checks for an update and there were no updates available. Nothing was done to the phone before this all started happening. It was just sitting on a table.
I know nothing about these phone and how they work but I know that you all do. She's tried restarting the phone multiple times and it's made no difference. She's also uninstalled and reinstalled the apps. Any suggestions on how I might help her out?
Actually, we might have found and fixed the issue.
PSA: If your Android apps keep crashing, update 'WebView' and Chrome [Permanent fix]
Android users seeing constant app crashing can update the Android System WebView component and Google Chrome to fix the problem...
9to5google.com

Categories

Resources