Hangouts push notifications not working - Nexus 5 Q&A, Help & Troubleshooting

Hello,
My Hangouts push notifications stopped working along with some other push notifications. The problem seems to have started a couple of days ago after I reset the Google Services Framework trying to trigger the OTA update for 5.0
This is really frustrating, and I seem to be unable to fix the problem with resetting Hangouts, resetting Services Framework, setting notification check on and off again.
Please advise. Thank you!

I've done exactly the same thing with the same result on my 2014 Moto X :crying:
Any ideas how to fix without factory reset?

peeb said:
I've done exactly the same thing with the same result on my 2014 Moto X :crying:
Any ideas how to fix without factory reset?
Click to expand...
Click to collapse
Well, I must report that I manager to solve the issue. I've done all these things before, but not in this sequence, and the fix did not seem to to work until I did this:
Go to settings -> apps -> Hangouts -> clear cache, data, uninstall updates -> then restart the phone -> let itself update and it worked for me.

The reason that happened in the first place is that you cleared data for Google Services Framework. This has absolutely nothing to do with triggering the OTA. Those are the facts given to the world directly from a Google engineer.
http://www.reddit.com/r/Android/comments/1r1n5z/
http://www.talkandroid.com/185088-g...houldnt-clear-google-services-framework-data/
"Morris talked a little about the OTA update process, and why it might take a while for some users to get it. Essentially the update starts on 1% of devices over 24-48 hours. It then moves up towards 100% over a week or so. Updates are essentially done in batches, so pressing the “Check for Updates” button over and over really isn’t going to affect when you get that update much."
Next time be patient or just flash factory images or update.zip. Every time you try to fix it again by clearing GSF you're basically breaking it again.
tl;dr, stop clearing Google services framework, that's what is breaking your push notifications.

Thanks, I understand that much. But in prior versions, clearing GSF would trigger OTA update with 100% success, nor would it mess up push notifications from apps either, so I thought why not try lol. Looks like Google has removed this workaround this time...

I have same problem with hangs push notifications after update to Lollipop. They cannot be delivered at all. I cannot see history chat in real-time messages arrived. History updates after scroll down only.
Above sulutioon cannot be done. Hangs app hasn:t uninstall state button, it hs only on-off states.

Related

Marshmallow problems with spontaneous launching of Google Now, taking over device.

My phone has been misbehaving since it upgraded the OS to Marshmallow. It was primarily occurring with the Google Now app and it would take over the phone and flash up and off the screen and whilst this was going on, the phone is busy vibrating, the screen became unresponsive and generally I couldn't do anything with it during these episodes. I stopped it sending to the screen and then it was the Google app that kept flashing up, starting with a round circle coming from the app drawer icon. It has got worse over the last few days to the point that it might take me ten minutes before I could get access to the caller to make a call and even trying to shut down the device was near impossible because the confirmation box never stayed on the screen long enough to answer the question and then it didn't come back. Yesterday, after many tries to restart, it finally restarted in safe mode. If it was related to an app that I downloaded, it should have stopped then but it didn't. When I was able to get into settings, I then went to apps and then disabled google app as this was the one starting up and flashing the screen non stop. I was then asked if I wanted to replace it with a factory version which I did but I also left it disabled. The problem has continued but not as ferociously with the screen becoming unresponsive at times while the buzzing from the vibrate still occurring. I have looked up various forums but haven't found any that have similar problems described. I checked the screen overlay settings and they are enabled and that seems to be the main problem with marshmallow. I'm looking for some advice but realise that this might be too basic for this forum? Vodafone Smart ultra 6, Android version 6.0.1 Kernel version 3.10.49
Stoksie said:
My phone has been misbehaving since it upgraded the OS to Marshmallow. It was primarily occurring with the Google Now app and it would take over the phone and flash up and off the screen and whilst this was going on, the phone is busy vibrating, the screen became unresponsive and generally I couldn't do anything with it during these episodes. I stopped it sending to the screen and then it was the Google app that kept flashing up, starting with a round circle coming from the app drawer icon. It has got worse over the last few days to the point that it might take me ten minutes before I could get access to the caller to make a call and even trying to shut down the device was near impossible because the confirmation box never stayed on the screen long enough to answer the question and then it didn't come back. Yesterday, after many tries to restart, it finally restarted in safe mode. If it was related to an app that I downloaded, it should have stopped then but it didn't. When I was able to get into settings, I then went to apps and then disabled google app as this was the one starting up and flashing the screen non stop. I was then asked if I wanted to replace it with a factory version which I did but I also left it disabled. The problem has continued but not as ferociously with the screen becoming unresponsive at times while the buzzing from the vibrate still occurring. I have looked up various forums but haven't found any that have similar problems described. I checked the screen overlay settings and they are enabled and that seems to be the main problem with marshmallow. I'm looking for some advice but realise that this might be to basic for this forum? Vodafone Smart ultra 6, Android version 6.0.1 Kernel version 3.10.49
Click to expand...
Click to collapse
When you updated to Nougat, what method did you use to update? Did you update via OTA? We're you rooted when you did it?
Have you tried booting to recovery and factory resetting and wiping cache then rebooting?
Sent from my SM-S903VL using Tapatalk
Droidriven said:
When you updated to Nougat, what method did you use to update? Did you update via OTA? We're you rooted when you did it?
Have you tried booting to recovery and factory resetting and wiping cache then rebooting?
Sent from my SM-S903VL using Tapatalk
Click to expand...
Click to collapse
It was an update that appeared on my notifications and I thought it was a small bug fix update and didn't realize that it would replace the entire OS. I just allowed the update and then realized what had happened. I think it is Marshmallow that it updated to but originally the app drawer was paginated and accessed by side swipes whereas the system now is a long page of apps moved up and down. I don't know if it was rooted and I assume that that means it wasn't.
I was trying to avoid a factory reset but I did wipe the cache and rebooting. When google apps is disabled, the interruptions are less often and not for as long but it still went into a complete meltdown of a screen appearing and disappearing at such a rate that nothing can be done with it. It won't show a video because of the interruptions.
Stoksie said:
It was an update that appeared on my notifications and I thought it was a small bug fix update and didn't realize that it would replace the entire OS. I just allowed the update and then realized what had happened. I think it is Marshmallow that it updated to but originally the app drawer was paginated and accessed by side swipes whereas the system now is a long page of apps moved up and down. I don't know if it was rooted and I assume that that means it wasn't.
I was trying to avoid a factory reset but I did wipe the cache and rebooting. When google apps is disabled, the interruptions are less often and not for as long but it still went into a complete meltdown of a screen appearing and disappearing at such a rate that nothing can be done with it. It won't show a video because of the interruptions.
Click to expand...
Click to collapse
Unfortunately, I think you're gonna have to factory reset in stock recovery because there's obviously a conflict with something you already had on the device and it isn't playing nice with something that was in the update.
Sent from my SM-S903VL using Tapatalk
Droidriven said:
Unfortunately, I think you're gonna have to factory reset in stock recovery because there's obviously a conflict with something you already had on the device and it isn't playing nice with something that was in the update.
Sent from my SM-S903VL using Tapatalk
Click to expand...
Click to collapse
Thanks for taking the time to respond. I have resigned myself to that although it does not seem to be anything that I downloaded to the phone as it occurred in safe mode too. I was just hoping that there was a fix out there but obviously it is not a widespread occurrence.
Stoksie said:
Thanks for taking the time to respond. I have resigned myself to that although it does not seem to be anything that I downloaded to the phone as it occurred in safe mode too. I was just hoping that there was a fix out there but obviously it is not a widespread occurrence.
Click to expand...
Click to collapse
It could have been something in system that got changed during the update but the data from before the change is still there and conflicting with whatever changes were made. Some kind of saved system data that can only be wiped by factory reset or reflashing.
Sent from my SM-S903VL using Tapatalk
I did a factory reset, lost a lot of photos that had started being saved on the phone and not the sdcard after the upgrade to Marshmallow. Have had to accept that but unfortunately the bizarre behavior did not stop and it continues on and off, sometimes so bad that I cannot dial a number on it and other times it happens but I can get in between the action and dial or send a text etc. I have gradually been stopping things like notifications from google apps and traffic reports from google maps (this may have had a good effect) and anything that might be doing constant checks. It seems to have quietened down over the last day or so and I even got to play a game on it but the next option is to send it away to an engineer. I just thought that I would let you know the outcome of the factory reset.

Sudden Device Maintenance prompts for Chrome and PlayServices

Hey Guys,
A few weeks ago (not exactly sure of the time) I started getting a lot of prompts for Google Chrome and Play Services using a lot of power. It's the white box that pops up on screen, lists the apps, and gives the options to check again in a week or fix now. I keep hitting fix now, and after a couple days, sometimes later that day, I get the same alert. If I pull down the system bar, it's the Device Maintenance panel and I can tap on fix from there.
I've uninstalled play services patches, and reinstalled. I've uninstalled chrome and reinstalled, but that doesn't seem to have done anything. I had a prompt to install the new Tmo patch (12/10/2017 ish) which I installed hoping that might fix the problems, but it didn't.
Just wondering if anyone on Tmo with the S8+ has recently had any apps starting to go crazy and constantly being bombarded with "device fix" popups. Would booting to recovery and wiping cache help?
Galaxy S8+
T-Mobile
Stock - Updated with carrier push (12/10/2017)
No mods, no root, etc.
Thanks,
Sin.

Notification Issues after B402

Is anybody experiencing problems with notifications after the B402 Update as well? If my phone is in standby for some time, i dont get notifications for Whatsapp and snapchat for example. Even if i turn on the screen or unlock it, they still dont show. I have to open the apps manually to get the messages, which is unacceptable. Anybody knows a solution? However, the battery life improved(who would have guessed that?)
That happens if you don't factory reset after update and/or restore apps from backup.
Try factory reset, install apps from store and restore just the user data of the apps.
Lukke2804 said:
Is anybody experiencing problems with notifications after the B402 Update as well? If my phone is in standby for some time, i dont get notifications for Whatsapp and snapchat for example. Even if i turn on the screen or unlock it, they still dont show. I have to open the apps manually to get the messages, which is unacceptable. Anybody knows a solution? However, the battery life improved(who would have guessed that?)
Click to expand...
Click to collapse
Have you disabled "System wakeup" or enabled "Close app after screen off"? If you did, try toggling them and reboot the phone.
Having said that, I have WhatsApp with disabled System wakeup, and I still get notifications, because WhatsApp also utilises Google Play Services to wakeup the app when a notification arrives. I would check the settings of Google Play services on your phone in case something is killing it.
zinko_pt said:
That happens if you don't factory reset after update and/or restore apps from backup.
Try factory reset, install apps from store and restore just the user data of the apps.
Click to expand...
Click to collapse
Source? If that was the case, all the people that update their phone would have myriads of problems. Upgrading without factory reset doesn't cause problems as far as I know. Certainly, I haven't had this type of malfunction, and I've never factory-reset the phone since I got it 18 months ago - that includes the Marshmallow to Nougat upgrade.
supersakis said:
Have you disabled "System wakeup" or enabled "Close app after screen off"? If you did, try toggling them and reboot the phone.
Having said that, I have WhatsApp with disabled System wakeup, and I still get notifications, because WhatsApp also utilises Google Play Services to wakeup the app when a notification arrives. I would check the settings of Google Play services on your phone in case something is killing it.
Source? If that was the case, all the people that update their phone would have myriads of problems. Upgrading without factory reset doesn't cause problems as far as I know. Certainly, I haven't had this type of malfunction, and I've never factory-reset the phone since I got it 18 months ago - that includes the Marshmallow to Nougat upgrade.
Click to expand...
Click to collapse
This is an old issue, as old as android updates.
Sometimes battery performance decreases with the update, some others is FCs, or notifications, missing stock apps.
Source is XDA, several devices, years of experience and other users that share the same experience.
Don't waste your time debating this, if you don't agree, that's fine.
Actually I think the most common is battery performance decrease which is really annoying when changelog says "battery performance optimisation". After a factory reset magic happens. It's due to old system files (internal and external storage) vs new system files.
Same thing happens after consecutive Windows updates, performance starts to decrease because update doesn't properly clean old files and configs.

Location of System Update Download?

I'm coming from OnePlus devices where this was never an issue for me in 6 years.
Is anyone else still on A10 and rooted, getting hard pushes from Google to update to A11? I've disabled both Dynamic System Updates and Factory OTA Mode apps to try to block updates from occurring and also stop getting pestered about it. After having to factory reset my device once, and re-load all my backed up apps and data, I continue to get push notifications to install A11. The one I just received was a normal-looking notification in the notification shade with a button to push to start the update process. This is something I could have easily accepted by accident. This already happened to me once, apparently.
--------Does anyone know in what directory Google stores a downloaded OTA update?
I have a feeling it is on my device now and I want it off. I have root and can get to hidden system folders. I assume it's in one, I just don't know what to look for.
--------How do I block from every automatically updating, permanently?
I have the system update on reboot unchecked in developer options, but is there something else I can do just kill this process?
Edit - I found the notification to turn off in Google Play Services so that should stop, but I'm still nervous about the OTA lying in wait to install on my phone.
digger16309 said:
I'm coming from OnePlus devices where this was never an issue for me in 6 years.
Is anyone else still on A10 and rooted, getting hard pushes from Google to update to A11? I've disabled both Dynamic System Updates and Factory OTA Mode apps to try to block updates from occurring and also stop getting pestered about it. After having to factory reset my device once, and re-load all my backed up apps and data, I continue to get push notifications to install A11. The one I just received was a normal-looking notification in the notification shade with a button to push to start the update process. This is something I could have easily accepted by accident. This already happened to me once, apparently.
--------Does anyone know in what directory Google stores a downloaded OTA update?
I have a feeling it is on my device now and I want it off. I have root and can get to hidden system folders. I assume it's in one, I just don't know what to look for.
--------How do I block from every automatically updating, permanently?
I have the system update on reboot unchecked in developer options, but is there something else I can do just kill this process?
Edit - I found the notification to turn off in Google Play Services so that should stop, but I'm still nervous about the OTA lying in wait to install on my phone.
Click to expand...
Click to collapse
Look here:
https://forum.xda-developers.com/showpost.php?p=83691963&postcount=17

Orientation sensor frozen

I'm using a Pixel, still on Android 9, and my orientation sensor (and accelerometer) have suddenly stopped working. However, it appears that it's a software issue as the auto-rotation still works when in Safe Mode. I've uninstalled every app that's been updated in the past two days (roughly when I think this problem began) but it's still a no-go. I've also installed a sensor test app and I find the sensors do work initially on boot, but freeze after 5 seconds or so.
Any ideas of how I might fix this?
Clear system cache.
You update, install or uninstall any apps recently?
I tried clearing the cache but it didn't change anything. I also uninstalled all the apps that had recently updated, restarting the phone each time, but the sensor is still frozen unfortunately.
ppuzzlerr said:
I tried clearing the cache but it didn't change anything. I also uninstalled all the apps that had recently updated, restarting the phone each time, but the sensor is still frozen unfortunately.
Click to expand...
Click to collapse
Factory reset time...
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.
After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
R
BHZero said:
I have the same problem also with Pixel 1 and it happened on the same day (Oct 20)! The difference is I'm on Android 10.
After factory reset and backup restore it works.
After updating all apps, it still works.
After restart once all apps are updated... No work.
Click to expand...
Click to collapse
Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.
Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
blackhawk said:
R
Roll back to factory settings, one by one and find the culprit(s). Sounds like a rogue 3rd party app.
Once I have a device running well I almost never update anything. I'll run on the factory loaded versions for years many times. Result, no issues.
Click to expand...
Click to collapse
Thanks for the help! How do I do this?
The return to factory settings is in the app under settings.
You can try uninstalling it otherwise.
I don't see that option all the time and you may have to hit uninstall for it to appear.
A forced stop might be enough for troubleshooting.
Typically I use my package disabler for things like this.
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.
Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.
Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.
Wow... did not expect it to be Maps...
BHZero said:
So I've done a factory reset with no restore (to keep it clean). Updated every app individually and restarted the device each time.
Updated GOOGLE MAPS. Rebooted.
Presto! All sensors are now locking up and battery starts burning away.
Disabled Google Maps, cleared cache + data, and rebooted. Problem did NOT go away. Now I'm doing one more (hopefully last) restore and will disable Google Maps right away.
Wow... did not expect it to be Maps...
Click to expand...
Click to collapse
I'm not, Gmaps updates are a back street abortion.
So it was the update that trashed it?
I always keep gmail and maps on the factory load version. Invariably updates make them less user friendly on a Samsung
I set Playstore settings for auto updates by wifi only.
I always keep wifi disabled, effectively preventing any auto updating. I also firewall block and disable Playstore unless I need it. It's a background pocket hog.
Updates generally cause more harm than good if the app is already running well...
I have the same issue, and after guessing which app was causing the problem I found out it's the Google app. I disabled it and all the sensors started working back and also automatic brightness. Also I tried leaving the beta updates of the Google app and whenever the Google app is active the sensors stops working. Probably Google trying to kill the pixel 1 or a new function conflicting with the sensors
Oh my god! I have the same issue! Stock Android 10.
Sensors work fine on Safe Mode, but on normal mode they sometimes don't work.
Same problem here, since a couple of days ago, some sensors (gyro, light, accelerometer, compas) stop working after a couple of seconds after reboot. I factory reset my pixel, I tried uninstalling GMaps, I tried deactivating Wifi and Bluetooth,... but nothing is working.
Proximity sensor still work though.
gmsalomao2 said:
Oh my god! I have the same issue! Stock Android 10.
Sensors work fine on Safe Mode, but on normal mode they sometimes don't work.
Click to expand...
Click to collapse
Have you tried disabling Google app as mentioned by cristejeda33 above?
I have the same issues, it happens when one or more apps get updated, don't now which one is causing it exactly, but the issue goes away after the next update, and comes back at the next update and so on ..., features like, adaptive brightness, tap to wake, lift to wake, display rotation os and in camera, youtube video rotation....... stopped working and the battery is draining a lot faster. thinking of getting rid of the good old pixel ..
blackhawk said:
Have you tried disabling Google app as mentioned by cristejeda33 above?
Click to expand...
Click to collapse
I stopped the services from the Google app and the sensors started working. And kept on working for some time after that. They keep stopping and coming back.
gmsalomao2 said:
I stopped the services from the Google app and the sensors started working. And kept on working for some time after that. They keep stopping and coming back.
Click to expand...
Click to collapse
Try disabling Google play Services... just a wild guess.
It's a dependency or a parent app of Google App that's maybe causing the trouble. These can be hard to ferret out... play with it.
You could just go shotgun and revert all Google apps to factory load version -if- it wasn't a system wide firmware update that triggered it.
I've experienced this too many times, updates break things.
On my N10+ I lock down all updates, especially firmware. I'm rarely updated anything because it causes trouble. Result is a very fast and stable operating platform with minimum maintenance required. When there is an issue it's much easier to track down as the system is a known and familiar quantity. My current load is over a year and a half old... still running strong.
Wife and I are using OG Pixels and a couple of weeks ago we both noticed massive battery degradation. Then we both realized that auto rotate is extremely slow as are a bunch of sensors. Skymap doesn't track anymore. Both our phones also get extremely hot.
Google brought us here and we see that stopping the Google app makes the sensors work normally again. Lots of issues being reported in the playstore for this app also. Would love to hear if anyone has made any headway working around this or are we screwed until an update comes out?
What's the best way we can report this to Google publicly? And put the link here
All accelerometer, compass, gyroscope and proximity sensors turned off a few days ago on my og pixel and after disabling the google app all the sensors are working again.
I had a look on the play store and the last update for the google app was on the 21st October, which is exactly when it broke.
I disabled google maps first, then the google app, then sensors worked, so i re-enabled the maps app, I then cleared the cache on the google app and re-enabled that too, and all is still working.
Thank you very, very much for finding the cause of this, I was about to factory reset the phone and then have to reload everything which may or may not have worked anyway. Your efforts are much appreciated, long may your technology function correctly.

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