I have an HTC 10. I have heard so many horror stories on significant battery drain issue after the Oreo update so I have not updated to Oreo yet. I have read somewhere the issue has been resolved on Android's end but there is no more update on the HTC end to incorporate this update for the HTC 10. So every time the Oreo system update prompt came up I did not allow to update to proceed. I had it set to update only on WIFI and always ask me prior.
This morning I must have accidentally hit OK when the prompt came up while I was scrolling the screen for something else and it started to update. I immediately turned off WIFI but it continued the download with my mobile data. So I turned off mobile data as well on my phone. Right now I am at:
Software Update: 3.16.617.2 (1.32GB) Download is paused because your data connection was lost.
Shows a status bar at 3%.
I cannot find a way to cancel or stop this download and subsequent update. Is there a way?
I tried long press on the download screen, the Updater only has options of: Block all, Show silently, On the lock screen, Override do not disturb, all having to do with notification presentations but nothing to cancel the download altogether.
I went into Settings > Apps and popped up Device Configuration and did a FORCE STOP. that didn't do anything. There is an option there to UNINSTALL UPDATES but I didn't touch it since the update hasn't started yet and not sure if this app even deal with system updates.
Just tried a Wipe Cache Partition and rebooted. The system download is still being queued. There is no way to stop this?
I am surprise it will continue to download this huge file even with WIFI off. I had it set to not download any updates unless WIFI, but I guess now I understand it means this is only checked when download started, once it started it will download on my cellular network if WIFI goes out of range? This is a poor design.
Now if I let it download, is there a way to stop the update once the download is completed?
I went ahead and turned on WIFI to allow the downloading to complete. Once it completed it asked me about installing with two options:
Install Now
Install Later
I selected Install Later and it gave me a choice of being reminded again in:
30 minutes
1 hour
2 hours
4 hours
So I selected 4 hours and dismissed it for now. It will ask again in 4 hours, I assume there is no way to dismiss it for a month or a year.
So now I have two questions:
(1) Is there a way to disable this reminder prompt?
(2) Where is this downloaded file? Can I find it with a file manager and delete it? and if it is deleted will it trigger an auto download again or will it go back to just prompting me to download once in a while like before?
miamicuse said:
I went ahead and turned on WIFI to allow the downloading to complete. Once it completed it asked me about installing with two options:
Install Now
Install Later
I selected Install Later and it gave me a choice of being reminded again in:
30 minutes
1 hour
2 hours
4 hours
So I selected 4 hours and dismissed it for now. It will ask again in 4 hours, I assume there is no way to dismiss it for a month or a year.
So now I have two questions:
(1) Is there a way to disable this reminder prompt?
(2) Where is this downloaded file? Can I find it with a file manager and delete it? and if it is deleted will it trigger an auto download again or will it go back to just prompting me to download once in a while like before?
Click to expand...
Click to collapse
There may or may not be a method to disable the update notification but it will require root. You'll probably have to figure out how to disable the notification for yourself.
Try doing a Google search for:
"Disable update notification (your model number)"
Or
"Disable update notification on android"
Sent from my LGL84VL using Tapatalk
well,it just get better and better LOL.
I didn't want to install the system update, but it happened, accidentally. I was out and about, and was in a middle of texting someone, and for a split second while I typed, the system update screen popped up. Since I was in the middle of typing, it took my typing as a confirmation to "Install Now" and began the update. Never mind I only had 31% of battery left at that time and never mind I was not even home and needed the phone. I just can't imagine Google never even bothered with a "Are you sure you want to update now?" prompt. Incredible.
So after it finished the update, a good 30 minutes later, it rebooted, then did more updates, rebooted, and eventually, it started up again, and a lock screen pattern dialog popped up. I put in my pattern and it says it is not recognized. I am certain the pattern is the one I set. Yet something caused the correct pattern to not be recognized. So now I no longer can access my phone. It says I have 28 more tries before it deletes all phone data.
So now I am totally crippled without a chance to even back up all my data.
Anyone know of a way to bypass the lock screen pattern?
If I have to factory reset in order to access my phone again, will the reset bring back Android 7 (original delivered version of the phone) or will it be Oreo (new updated version)?
miamicuse said:
well,it just get better and better LOL.
I didn't want to install the system update, but it happened, accidentally. I was out and about, and was in a middle of texting someone, and for a split second while I typed, the system update screen popped up. Since I was in the middle of typing, it took my typing as a confirmation to "Install Now" and began the update. Never mind I only had 31% of battery left at that time and never mind I was not even home and needed the phone. I just can't imagine Google never even bothered with a "Are you sure you want to update now?" prompt. Incredible.
So after it finished the update, a good 30 minutes later, it rebooted, then did more updates, rebooted, and eventually, it started up again, and a lock screen pattern dialog popped up. I put in my pattern and it says it is not recognized. I am certain the pattern is the one I set. Yet something caused the correct pattern to not be recognized. So now I no longer can access my phone. It says I have 28 more tries before it deletes all phone data.
So now I am totally crippled without a chance to even back up all my data.
Anyone know of a way to bypass the lock screen pattern?
If I have to factory reset in order to access my phone again, will the reset bring back Android 7 (original delivered version of the phone) or will it be Oreo (new updated version)?
Click to expand...
Click to collapse
If you want to keep all of your data intact, root the device, then try this:
https://forum.xda-developers.com/showthread.php?t=2620456
Or this:
https://www.theandroidsoul.com/change-remove-lockscreen-pattern-pin-password-adb-android-oreo/
Or, you can factory reset via recovery, it will wipe all of your data though.
Sent from my LGL84VL using Tapatalk
I have found myself in almost the same situation as the OP.
Like the OP, I don't want to upgrade to Oreo, but somehow did something that my phone interpreted as asking it to start downloading the update. Since my system update is set to download only on WiFi, turning off WiFi stopped the download at 0% done.
*Unlike* the OP, my phone is still in the state of having not yet downloaded the update, so I'm still (for now) securely on Nougat. But my notification bar icon now shows the animated download arrow, and the notification shade shows my system update as "Queued". I'm guessing that this is causing extra battery drain, and it's also really annoying.
I've tried a web search on cancelling a scheduled Android update, and found some interesting information suggesting that I stop the DMClient app. But this wasn't specific to either my phone or to a 7-8 upgrade, and I couldn't find an app by that name installed on my phone. I think I found something else recommending that I stop the Google Play services app and clear its cache. I *do* see that app, but I don't feel like experimenting with random web advice, and so thought I'd check here.
Here are two questions:
1) Is there anything I can do to stop my phone from trying to download and install the Oreo update?
2) If I do a factory reset, which Android would I be on after the reset?
Thanks for any help!
LLGreenGuy said:
I have found myself in almost the same situation as the OP.
Like the OP, I don't want to upgrade to Oreo, but somehow did something that my phone interpreted as asking it to start downloading the update. Since my system update is set to download only on WiFi, turning off WiFi stopped the download at 0% done.
*Unlike* the OP, my phone is still in the state of having not yet downloaded the update, so I'm still (for now) securely on Nougat. But my notification bar icon now shows the animated download arrow, and the notification shade shows my system update as "Queued". I'm guessing that this is causing extra battery drain, and it's also really annoying.
I've tried a web search on cancelling a scheduled Android update, and found some interesting information suggesting that I stop the DMClient app. But this wasn't specific to either my phone or to a 7-8 upgrade, and I couldn't find an app by that name installed on my phone. I think I found something else recommending that I stop the Google Play services app and clear its cache. I *do* see that app, but I don't feel like experimenting with random web advice, and so thought I'd check here.
Here are two questions:
1) Is there anything I can do to stop my phone from trying to download and install the Oreo update?
2) If I do a factory reset, which Android would I be on after the reset?
Thanks for any help!
Click to expand...
Click to collapse
Flash the marshmallow firmware for your device via PC using your devices specific flashtool. It will remove everything and put you back to what you had before triggering the update.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Flash the marshmallow firmware for your device via PC using your devices specific flashtool. It will remove everything and put you back to what you had before triggering the update.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
Thanks for the response, Droidriven.
I actually figured out a way to stop the phone trying to download the update, which I'll describe below, but first I have two questions about the solution you offered: Is there a reason you said to flash Marshmallow firmwaer rather than Nougat, since the update I'm trying to avoid is the one to Oreo? And, if I did that, how would I get back to Nougat?
But I said that I figured out a solution, and I hope that it may help if someone else finds themselves in my situation. Here is what I did:
1) I determined that the app trying to perform the update on my HTC 10 is a system app called "Updater"
I found this by long-clicking on the notification shade item about the update, and selecting more information. The phone displayed notification options for the Updater app.
2) I cleared cache and data for the Updater app
I went to Updater's app info page via via Settings >> Apps >> All apps. Updater is a system app, so I had to use the kebab menu in the upper right corner of the All apps screen to tell the phone to display system apps. Once there, I went to the "Storage" screen and cleared cache and data.
3) I restarted the phone, and "cleaned up" after what I had done
When my phone powered back on after the restart, there was *nothing* at all related to a system update in the notification bar. I turned on cellular data (but left WiFi off), and went to Settings >> About >> Software Updates. The phone checked for a few seconds, during which I could see (behind the "checking" popup) that the box for downloading only over WiFi was clear. This made sense, since this setting must be an option for the app I had just wiped. After maybe 15 seconds, the phone displayed a screen offering me the 3.16.617.2 system update. I used the back button to close that window, which left me on the screen where I could re-check the option to download system updates only over WiFi. Naturally, I re-checked this option.
That's it. My phone is now once again displaying a notification bar icon offering me the Oreo update, but it no longer thinks I told it to proceed with this update. I have been on WiFi a couple of times since doing this, and the phone has not tried to start the download.
I'm guessing that I could get this notification bar icon to go away by hiding notifications for the Updater app, but have not yet done so.
Thanks again, Droidriven, and I hope what I figured out is helpful to someone else.
LLGreenGuy said:
Thanks for the response, Droidriven.
I actually figured out a way to stop the phone trying to download the update, which I'll describe below, but first I have two questions about the solution you offered: Is there a reason you said to flash Marshmallow firmwaer rather than Nougat, since the update I'm trying to avoid is the one to Oreo? And, if I did that, how would I get back to Nougat?
But I said that I figured out a solution, and I hope that it may help if someone else finds themselves in my situation. Here is what I did:
1) I determined that the app trying to perform the update on my HTC 10 is a system app called "Updater"
I found this by long-clicking on the notification shade item about the update, and selecting more information. The phone displayed notification options for the Updater app.
2) I cleared cache and data for the Updater app
I went to Updater's app info page via via Settings >> Apps >> All apps. Updater is a system app, so I had to use the kebab menu in the upper right corner of the All apps screen to tell the phone to display system apps. Once there, I went to the "Storage" screen and cleared cache and data.
3) I restarted the phone, and "cleaned up" after what I had done
When my phone powered back on after the restart, there was *nothing* at all related to a system update in the notification bar. I turned on cellular data (but left WiFi off), and went to Settings >> About >> Software Updates. The phone checked for a few seconds, during which I could see (behind the "checking" popup) that the box for downloading only over WiFi was clear. This made sense, since this setting must be an option for the app I had just wiped. After maybe 15 seconds, the phone displayed a screen offering me the 3.16.617.2 system update. I used the back button to close that window, which left me on the screen where I could re-check the option to download system updates only over WiFi. Naturally, I re-checked this option.
That's it. My phone is now once again displaying a notification bar icon offering me the Oreo update, but it no longer thinks I told it to proceed with this update. I have been on WiFi a couple of times since doing this, and the phone has not tried to start the download.
I'm guessing that I could get this notification bar icon to go away by hiding notifications for the Updater app, but have not yet done so.
Thanks again, Droidriven, and I hope what I figured out is helpful to someone else.
Click to expand...
Click to collapse
Yeah, I actually, meant to say nougat, lol.
Sent from my SM-S767VL using Tapatalk
Related
For the past couple of weeks my stock unrooted Transformer has been telling me there is a system firmware update available and to check notifications. But notifications never shows this update and the Check Update button is disabled. Any known solutions to this frustrating situation short of (yet another) factory reset? Thanks.
Come on can't anyone help this guy?
Bumped to make sure this guy gets an answer. I don't know the answer but I know someone here does.
thebadfrog said:
Bumped to make sure this guy gets an answer. I don't know the answer but I know someone here does.
Click to expand...
Click to collapse
Bumping every hour is a bit much imo...
Try this:
Goto Settings > Applications > All > Scroll down to DMClient > Clear Cache and Clear Data and Force Stop
Reboot the TF and check for updates again
Found here: http://www.transformerforums.com/forum/asus-transformer-general-discussions/9026-please-help-me-update-issue.html
Im sorry. I was trying to be helpful as I didn't have the answer
The notification will be in the bottom right corner i believe it is an aarow.
Sent from my HTC Glacier using XDA App
Thanks everyone for your help. Once I cleared the data and forced stop DMClient (the cache was already empty) and rebooted I can use the Check Update button again. Unfortunately it makes no difference - it tells me a system firmware update is available but it never appears in the notification area. Other notifications appear fine and I have in the past been able to update the firmware this way but not this time.
Doesn't Asus eventually make these firmware updates available on their website? Hate to do another factory reset as getting everything back to the way it was is a major pain. That's why I was looking forward to a working Asus backup with the new firmware. Oh well, my Transformer has always hated me and the feeling is pretty much mutual these days.
Susido said:
Thanks everyone for your help. Once I cleared the data and forced stop DMClient (the cache was already empty) and rebooted I can use the Check Update button again. Unfortunately it makes no difference - it tells me a system firmware update is available but it never appears in the notification area. Other notifications appear fine and I have in the past been able to update the firmware this way but not this time.
Doesn't Asus eventually make these firmware updates available on their website? Hate to do another factory reset as getting everything back to the way it was is a major pain. That's why I was looking forward to a working Asus backup with the new firmware. Oh well, my Transformer has always hated me and the feeling is pretty much mutual these days.
Click to expand...
Click to collapse
Is your battery over 50% at the moment? Because that is another requirement, also you can try a reboot with adapter connected and battery over 50%.
Good luck!
Thanks. My battery had been fully charged previously but I tried again with it plugged in and the dock removed. Still no notification. Tried turning notifications off/on, cleared data and forced stopped DMClient and restarted several times. No notification.
Hey all,
I just wanted to give everyone a heads up about the lollipop update that just got to our Verizon variants of the One M8. My phone is completely stock, has never been rooted or s-off. I got the lollipop OTA update yesterday and after 45 mins of installing I couldn't wait to see how lollipop would improve my user experience on my phone. Short answer: it didn't AT ALL. The long answer is written out below.
1. Notifications
I don't really like the lollipop update to the notifications bar (1 swipe for notifications, 2 for settings) but its really just personal preference. However, with the update, you can no longer check your notifications directly from the lockscreen. You can't even see the icons of the new notifications at the top without unlocking your phone.
2. Lock Screen
Lock screen widgets are gone with the update. You also no longer have the option of swiping to the left for BlinkFeed, now its just a straight unlock that brings you to the page you last had open. No way to get to the homescreen directly like earlier. Now what the update did that really pisses me off is that you can no longer control your music from the lockscreen. With KitKat, you could skip tracks, and pause the song directly from the lockscreen. Now with the update you can't do any of those. You can't even swipe down from the lockscreen to see the media playing. Literally all you get is the album image of the song playing on your lockscreen. Yeah, just the image, you don't even get to see the name of the song playing.
3. Longer Boot Time
The boot time is longer now. Also once I get past the HTC and Verizon logo's while booting I get a dialogue box that says "Android is upgrading" before it goes to my homescreen. I'm not sure if this the case with everyone but it has happened to me everytime I reboot.
4. Just general unpleasantness
Recent apps takes longer to show all apps (I use grid view). Its quite minor and only noticeable if you compare it with a phone on KitKat but its still annoying. The Google Play Services update was also really annoying and it made my phone hang while it updated. The update also removed the World Clock Globe feature which was kinda cool, especially when I traveled. Again this is minor, but the update should improve the user experience not remove existing features.
Anyways, this is just my take on the lollipop update and it could be different for everyone. I, for one, am seriously considering downgrading back to KitKat (if its possible yet). I really hate it when an update takes my device in the backwards direction.
What did you guys think of the update?
I haven't had any issues with Lollipop on my M8. I've been running Lollipop on my Nexus 7 for months, so I'm already used to it. After getting familiar with it, I prefer it to KK. The slow boot time is probably due to the fact you has "fast boot" enabled on the previous version of Android. HTC has removed it from Lollipop.
UPDATE:
Going to Sound & Notification > When Device is Locked > Show all notifications fixes the notification grievances that I had listed.
just_lou,
I don't think FastBoot is the issue. I had it disabled when I was running KitKat. The issue is the dialogue box of "Android is Upgrading" that still shows up (I just rebooted to see if it shows and it did). I'm not sure if this will go away after a while or not.
tmtmaats said:
UPDATE:
Going to Sound & Notification > When Device is Locked > Show all notifications fixes the notification grievances that I had listed.
just_lou,
I don't think FastBoot is the issue. I had it disabled when I was running KitKat. The issue is the dialogue box of "Android is Upgrading" that still shows up (I just rebooted to see if it shows and it did). I'm not sure if this will go away after a while or not.
Click to expand...
Click to collapse
If you are showing this repeated it means you either have an app installed that isn't art capable or your cache is corrupt. Backup and factory reset. You should not see that message on every boot.
Still think 4.4.4 is wayyyyy smoother than 5.0. Visually.... 5.0 is nice but its only a few you touches. I'm not impressed. Waste of an update. I'm on 5.0 ROMs which help but I miss my 4.4.4 snappiness lol.
dottat said:
If you are showing this repeated it means you either have an app installed that isn't art capable or your cache is corrupt. Backup and factory reset. You should not see that message on every boot.
Click to expand...
Click to collapse
ok I thought it shouldn't appear every time. so I went ahead and factory reset my phone after checking to make sure a backup was present. the most recent backup was about an hour before I updated to Lollipop, so I thought it would be fine in terms of having all the essential data. I used HTC Backup for the process.
Now after the reset, HTC backup can't find the backup when I click "Restore from cloud". All I see is "none" under the "Restore from Backup" option. Now I know for a fact that the backup file is saved on the cloud, I used Google Drive.
Is the phone unable to read that backup because it was done when the phone was running KitKat? If so, then begins the long task of restoring everything one by one.....
tmtmaats said:
ok I thought it shouldn't appear every time. so I went ahead and factory reset my phone after checking to make sure a backup was present. the most recent backup was about an hour before I updated to Lollipop, so I thought it would be fine in terms of having all the essential data. I used HTC Backup for the process.
Now after the reset, HTC backup can't find the backup when I click "Restore from cloud". All I see is "none" under the "Restore from Backup" option. Now I know for a fact that the backup file is saved on the cloud, I used Google Drive.
Is the phone unable to read that backup because it was done when the phone was running KitKat? If so, then begins the long task of restoring everything one by one.....
Click to expand...
Click to collapse
No that should not be an issue. I have used it forward and backwards. Open play and then go back to HTC backup. Possible it's not looking in your Google account at all yet.
dottat said:
No that should not be an issue. I have used it forward and backwards. Open play and then go back to HTC backup. Possible it's not looking in your Google account at all yet.
Click to expand...
Click to collapse
I opened the Play Store and tried again. Backup still didn't show up. Then I deleted all the accounts on the phone and re-logged in. Still didn't show up. I went ahead and did another factory reset, reinstalled the HTC backup apk, logged in and opened the play store and tried to restore again. HTC backup still didn't find my backup. Then I double checked to make sure that I was using the right account with which I had done the backup. After confirming that, I tried once again deleting all accounts and signing in again and still nothing.
Finally, I tried to sync the account manually and then try. Still nothing.
I have used HTC backup in the past, and it worked fine to restore everything. Just this time it isn't.
Is there anything else I can try?
You know you can swipe right when locked and screen off to get blinkfeed right? Just have to decide now before you turn on the screen if you are planning to go to blinkfeed I guess.
I get my audio controls for Spotify on the lock screen too... With controls to play, pause, next. Just double tap the screen.
The grid recent apps seems to take longer because it's multiple screens of recent apps.
Just a quick tip but you can access your pulldown quick settings menu with the double finger down swipe when the screen is on at the lock screen. Useful for switching to silent or airplane mode without unlocking or using the volume hardware rocker.
That being said, my battery life isn't so great anymore and my GPS is skewed now (I'm always about 30-45 degrees of in the direction I'm facing).
Instead of using that crap "blinkfeed" launcher use the Google Launcher form the play store.
This thread was originally titled "System wide problems", please see the reply for the solution.
Original post:
"Hi all,
Been forever since I've made a post to XDA, but I have a problem I'm not able to solve without taking an inconvenient plunge. I should mention that my phone was 100% fine yesterday evening, but since I was asleep last night it seems to have run out of battery, so this morning I charged it a bit, then I turned it on to a world of problems.
Ok, so let me run through a list of just a handful of the problems I'm having right now...
Totally stock (not rooted) Nexus 5 running Android 6.0.1 (Security: 1 March 2016)
1. Home and App switch soft keys don't work
2. Notifcations are not working at all
3. Notification shade wont pull down
4. Widgets cannot, and will not load
5. Cannot get into Developer options "Developer options are not available for this user"
Seems I'm not the only one to experience the strange bug, some folks over at Android Central were experiencing the exact same thing toward the end of last year.
http://forums.androidcentral.com/an...me-button-not-working-many-more-problems.html
Some people to have resolved this issue using "adb shell am start -n com.google.android.setupwizard/.SetupWizardTestActivity" but I cannot get into Developer options to turn on USB Debugging (unless I don't need to?)
What I've tried already...
1. Cleared all Google App data "CLEAR ALL DATA"
2. Tried to make another user, just flashes and goes back to "Opula" my main and broken user profile, never creates the other profile, same thing happens when I press on Guest too
3. Safe mode, but the problem persists there too
4. Virus scan, turned up a whole lot of nothing
I'm now at the point where I'm thinking I'm going to have to do a Factory data reset (the "inconvenient plunge"), even though I think I've backed everything up the "Touch to sync" option on my Account > Google doesn't do anything, neither does the "Sync now" from the drop down menu. So despite having explored my Google account on my desktop I cannot see if it has backed up my Apps and App data, but it seems to have backed up my contacts and such.
I'm going to get a third party app to back up as stuff as I possibly can as well, but even Helium is useless now since I cannot get into the Developer options so enable USB debugging.
Anyone got any experience with this issue or how to resolve it?
Many thanks to everyone in advance."
Hi all,
Just wanted to update this thread to say that I did a factory reset and the phone is now fixed, but I wouldn't to give a more comprehensive account of the problems I was experiencing with the phone until I did the factory reset.
List of problems
Home and app-switch soft keys not working (back key is working)
Google Now 'on tap' not appearing (cause of home key)
Cannot see notifications just says "No notifications" (but the light and sound work fine when a notification is received)
Cannot pull down notification shade to toggle controls
Widgets cannot be added and will not load
Cannot pull down the immersive mode overlay
Google Backup not working (after 8+ days)
All types of syncing not working
Phone's storage doesn't appear on PC when plugged in via USB
Cannot access developer options (due to active profile level)
Cannot create or switch users
The best advice I can give to mitigate such an unusual problem (that appeared totally out of the blue on a cold boot) is use Google Backup services, keep on top of syncing, and manage your data via your Google account! Or as an alternative, manage and maintain manual backups.
My phone has been misbehaving since it upgraded the OS to Marshmallow. It was primarily occurring with the Google Now app and it would take over the phone and flash up and off the screen and whilst this was going on, the phone is busy vibrating, the screen became unresponsive and generally I couldn't do anything with it during these episodes. I stopped it sending to the screen and then it was the Google app that kept flashing up, starting with a round circle coming from the app drawer icon. It has got worse over the last few days to the point that it might take me ten minutes before I could get access to the caller to make a call and even trying to shut down the device was near impossible because the confirmation box never stayed on the screen long enough to answer the question and then it didn't come back. Yesterday, after many tries to restart, it finally restarted in safe mode. If it was related to an app that I downloaded, it should have stopped then but it didn't. When I was able to get into settings, I then went to apps and then disabled google app as this was the one starting up and flashing the screen non stop. I was then asked if I wanted to replace it with a factory version which I did but I also left it disabled. The problem has continued but not as ferociously with the screen becoming unresponsive at times while the buzzing from the vibrate still occurring. I have looked up various forums but haven't found any that have similar problems described. I checked the screen overlay settings and they are enabled and that seems to be the main problem with marshmallow. I'm looking for some advice but realise that this might be too basic for this forum? Vodafone Smart ultra 6, Android version 6.0.1 Kernel version 3.10.49
Stoksie said:
My phone has been misbehaving since it upgraded the OS to Marshmallow. It was primarily occurring with the Google Now app and it would take over the phone and flash up and off the screen and whilst this was going on, the phone is busy vibrating, the screen became unresponsive and generally I couldn't do anything with it during these episodes. I stopped it sending to the screen and then it was the Google app that kept flashing up, starting with a round circle coming from the app drawer icon. It has got worse over the last few days to the point that it might take me ten minutes before I could get access to the caller to make a call and even trying to shut down the device was near impossible because the confirmation box never stayed on the screen long enough to answer the question and then it didn't come back. Yesterday, after many tries to restart, it finally restarted in safe mode. If it was related to an app that I downloaded, it should have stopped then but it didn't. When I was able to get into settings, I then went to apps and then disabled google app as this was the one starting up and flashing the screen non stop. I was then asked if I wanted to replace it with a factory version which I did but I also left it disabled. The problem has continued but not as ferociously with the screen becoming unresponsive at times while the buzzing from the vibrate still occurring. I have looked up various forums but haven't found any that have similar problems described. I checked the screen overlay settings and they are enabled and that seems to be the main problem with marshmallow. I'm looking for some advice but realise that this might be to basic for this forum? Vodafone Smart ultra 6, Android version 6.0.1 Kernel version 3.10.49
Click to expand...
Click to collapse
When you updated to Nougat, what method did you use to update? Did you update via OTA? We're you rooted when you did it?
Have you tried booting to recovery and factory resetting and wiping cache then rebooting?
Sent from my SM-S903VL using Tapatalk
Droidriven said:
When you updated to Nougat, what method did you use to update? Did you update via OTA? We're you rooted when you did it?
Have you tried booting to recovery and factory resetting and wiping cache then rebooting?
Sent from my SM-S903VL using Tapatalk
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It was an update that appeared on my notifications and I thought it was a small bug fix update and didn't realize that it would replace the entire OS. I just allowed the update and then realized what had happened. I think it is Marshmallow that it updated to but originally the app drawer was paginated and accessed by side swipes whereas the system now is a long page of apps moved up and down. I don't know if it was rooted and I assume that that means it wasn't.
I was trying to avoid a factory reset but I did wipe the cache and rebooting. When google apps is disabled, the interruptions are less often and not for as long but it still went into a complete meltdown of a screen appearing and disappearing at such a rate that nothing can be done with it. It won't show a video because of the interruptions.
Stoksie said:
It was an update that appeared on my notifications and I thought it was a small bug fix update and didn't realize that it would replace the entire OS. I just allowed the update and then realized what had happened. I think it is Marshmallow that it updated to but originally the app drawer was paginated and accessed by side swipes whereas the system now is a long page of apps moved up and down. I don't know if it was rooted and I assume that that means it wasn't.
I was trying to avoid a factory reset but I did wipe the cache and rebooting. When google apps is disabled, the interruptions are less often and not for as long but it still went into a complete meltdown of a screen appearing and disappearing at such a rate that nothing can be done with it. It won't show a video because of the interruptions.
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Unfortunately, I think you're gonna have to factory reset in stock recovery because there's obviously a conflict with something you already had on the device and it isn't playing nice with something that was in the update.
Sent from my SM-S903VL using Tapatalk
Droidriven said:
Unfortunately, I think you're gonna have to factory reset in stock recovery because there's obviously a conflict with something you already had on the device and it isn't playing nice with something that was in the update.
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Thanks for taking the time to respond. I have resigned myself to that although it does not seem to be anything that I downloaded to the phone as it occurred in safe mode too. I was just hoping that there was a fix out there but obviously it is not a widespread occurrence.
Stoksie said:
Thanks for taking the time to respond. I have resigned myself to that although it does not seem to be anything that I downloaded to the phone as it occurred in safe mode too. I was just hoping that there was a fix out there but obviously it is not a widespread occurrence.
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It could have been something in system that got changed during the update but the data from before the change is still there and conflicting with whatever changes were made. Some kind of saved system data that can only be wiped by factory reset or reflashing.
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I did a factory reset, lost a lot of photos that had started being saved on the phone and not the sdcard after the upgrade to Marshmallow. Have had to accept that but unfortunately the bizarre behavior did not stop and it continues on and off, sometimes so bad that I cannot dial a number on it and other times it happens but I can get in between the action and dial or send a text etc. I have gradually been stopping things like notifications from google apps and traffic reports from google maps (this may have had a good effect) and anything that might be doing constant checks. It seems to have quietened down over the last day or so and I even got to play a game on it but the next option is to send it away to an engineer. I just thought that I would let you know the outcome of the factory reset.
I'm coming from OnePlus devices where this was never an issue for me in 6 years.
Is anyone else still on A10 and rooted, getting hard pushes from Google to update to A11? I've disabled both Dynamic System Updates and Factory OTA Mode apps to try to block updates from occurring and also stop getting pestered about it. After having to factory reset my device once, and re-load all my backed up apps and data, I continue to get push notifications to install A11. The one I just received was a normal-looking notification in the notification shade with a button to push to start the update process. This is something I could have easily accepted by accident. This already happened to me once, apparently.
--------Does anyone know in what directory Google stores a downloaded OTA update?
I have a feeling it is on my device now and I want it off. I have root and can get to hidden system folders. I assume it's in one, I just don't know what to look for.
--------How do I block from every automatically updating, permanently?
I have the system update on reboot unchecked in developer options, but is there something else I can do just kill this process?
Edit - I found the notification to turn off in Google Play Services so that should stop, but I'm still nervous about the OTA lying in wait to install on my phone.
digger16309 said:
I'm coming from OnePlus devices where this was never an issue for me in 6 years.
Is anyone else still on A10 and rooted, getting hard pushes from Google to update to A11? I've disabled both Dynamic System Updates and Factory OTA Mode apps to try to block updates from occurring and also stop getting pestered about it. After having to factory reset my device once, and re-load all my backed up apps and data, I continue to get push notifications to install A11. The one I just received was a normal-looking notification in the notification shade with a button to push to start the update process. This is something I could have easily accepted by accident. This already happened to me once, apparently.
--------Does anyone know in what directory Google stores a downloaded OTA update?
I have a feeling it is on my device now and I want it off. I have root and can get to hidden system folders. I assume it's in one, I just don't know what to look for.
--------How do I block from every automatically updating, permanently?
I have the system update on reboot unchecked in developer options, but is there something else I can do just kill this process?
Edit - I found the notification to turn off in Google Play Services so that should stop, but I'm still nervous about the OTA lying in wait to install on my phone.
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Look here:
https://forum.xda-developers.com/showpost.php?p=83691963&postcount=17