Google Play Services Issues (Google Pixel 2) - Google Pixel 2 Questions & Answers

I set up my Pixel 2 yesterday and noticed that whenever I try to access a search within "Settings" I get a "Google Play Services has stopped working." Nothing seems to fix it. I've tried 1) uninstalling updates to restore back to factor installed version but get a "Uninstall unsuccessful" message and 2) Trying to uninstall Google Play Services in hopes of reinstalling. It takes me to Play store with instructions that I need to "deactivate" before uninstalling but the deactivate button doesn't work. I also tried emptying the cache but that did nothing too. Is this a known issue with Play Services and is there something else to try?

You could try a factory reset. If that doesn't work, call google support.

I did a factory reset and now it works most of the time. It seems like it may also be affected when "developer options" is enabled...I like to disable animations to make Android feel snappier.

Related

Google Play Music Error

Every time I turn on my GTab I get a notfication that Google Play Music has stopped. I also get the same notification everytime I try and use the app to play music. Any one else have these issues and a possible fix?
kzoodroid said:
Every time I turn on my GTab I get a notfication that Google Play Music has stopped. I also get the same notification everytime I try and use the app to play music. Any one else have these issues and a possible fix?
Click to expand...
Click to collapse
I'm streaming Google Music right now. I use it frequently and I've not had this issue.
I would suggest clearing the application cache first. Go:
Menu>System Settings>Application Manager>Google Play Music
Then click all of them, "Force Stop" then "Uninstall Updates" then "Clear data" then "Clear cache."
You will have to re-download any updates, and any songs you've cached locally to the phone, but it is as close to cleaning out the system as you can get without having to do a full factory reset.
devid801 said:
I'm streaming Google Music right now. I use it frequently and I've not had this issue.
I would suggest clearing the application cache first. Go:
Menu>System Settings>Application Manager>Google Play Music
Then click all of them, "Force Stop" then "Uninstall Updates" then "Clear data" then "Clear cache."
You will have to re-download any updates, and any songs you've cached locally to the phone, but it is as close to cleaning out the system as you can get without having to do a full factory reset.
Click to expand...
Click to collapse
I already did all that and still had the same problem. Even tired using the older version, well oldest on ICS which is only one version back. I've just disabled it for now till google comes up with another update to try. I've seen threads for other devices about the same problem with no solutions either. And it seems to be hit or miss for tehm too, works for some people but not others.

Cannot download updates on Play Store

I had not used this phone for months 9backup phone), and when I dusted it off and flashed a different ROM, I could not update the over 20 out of date apps on play store (server error). I found a possible fix (market Enabler APP-) but no luck.
I saw a post pop up when i started entering the thread title, but it did not completely cover a fix that I found on a website (SeberTech) that cleared it up. I had treid clearing out Play Store data, but that was not enough. Here is what works if anyone runs into this Note - forced stop and then cleared data):
" Solution:
Follow these steps to fix this problem:
1. On your Galaxy S3 menu, go to Settings, then select Apps, then All, and finally Google Play Store.
2. Under Google Play Store, press the Clear Data option and then Force Stop.
3. Go back to Settings again, and then Apps, then select All, and then locate Google services framework from the sorted list. In case you cannot find Google Services Framework from the sorted list, try to scroll right to the bottom of the list. Sometimes, this item is disabled. If it is disabled, you need to enable it first, so you can proceed to the next step.
4. Under Google Services Framework, clear data and then Force stop.
5. Go back to Settings, then Apps, and then All.
6. From the All menu, locate and select Download Manager and the select Clear Data.
After doing all the aforementioned procedures, turn off your phone for about 60 seconds and then turn it back on. Try to access Google Play Store this time and it should be working fine. "

Constant Error Popups - Huawei Ascend Y520

As soon as I boot my phone I'm bombarded with constant popups saying that "Unfortunately, the process com.google.process.gapps has stopped", along with many other processes such as Launcher3 (mostly Google apps). Even after pressing OK it pops back up after 2-3 seconds!
Because of this I can't even use my phone anymore. Only thing I could do was get into Settings but only for a limited time since it will also crash after a few minutes.
I did a bit of research and found other people who had the same problem, but their solutions didn't work for me.
I've tried clearing the data and cache of Google Play and Google Play Services, but they wouldn't work. It seems that the "Clear Data" and "Clear Cache" buttons wouldn't work. I tried disabling and deactivating Services but it wouldn't work for me either.
I also tried disabling Sync and deleting my accounts but the delete button wouldn't work.
I didn't know what to do from there so I just decided to factory reset my phone, but after rebooting no data was erased!
What should I do??!!

[help] Yet another thread about GMS in P40 pro

Happy New Year everyone!
So I have a P40 pro with GMS installed since ver.121 but currently on EMUI 11 (.151).
After the EMUI11 the phone started acting a bit weird, so I suppose that something is not right with GMS.
Currently having gsf frozen and I am getting notifications normally ( I only unfreeze every now and then to update apps in playstore), but my BIG problem now is that google maps has stopped working as it should; whenever I input an address and press Start to commence navigation, it goes to the navigation screen and immediately goes back to route overview. This only happens in Gmaps, Waze works normally, however I am using google maps every day so i need that fixed. Tried to wipe cache but no dice.
If GSF is not frozen, whenever I try to open Gmaps it goes to its homescreen for a split second and then crashes.
My main question is, is there any way to try and "fix" GMS by doing only some of the steps in current methods, without having to start from scratch and factory reset my phone? I really cannot go this path again and considering that the above problem aside, it looks like the phone is still usable (google account in place), so are there any safe steps to follow without messing up GMS more than what it is? Could I follow let's say the last 2-3 steps of the guides out there, i.e. clearing cache and uninstalling/installing play services and gsf (without downgrading)??
Is downgrade a must only to enter your google account, or also for doing all the steps?
TIA,
Thanos
thanito said:
Happy New Year everyone!
So I have a P40 pro with GMS installed since ver.121 but currently on EMUI 11 (.151).
After the EMUI11 the phone started acting a bit weird, so I suppose that something is not right with GMS.
Currently having gsf frozen and I am getting notifications normally ( I only unfreeze every now and then to update apps in playstore), but my BIG problem now is that google maps has stopped working as it should; whenever I input an address and press Start to commence navigation, it goes to the navigation screen and immediately goes back to route overview. This only happens in Gmaps, Waze works normally, however I am using google maps every day so i need that fixed. Tried to wipe cache but no dice.
If GSF is not frozen, whenever I try to open Gmaps it goes to its homescreen for a split second and then crashes.
My main question is, is there any way to try and "fix" GMS by doing only some of the steps in current methods, without having to start from scratch and factory reset my phone? I really cannot go this path again and considering that the above problem aside, it looks like the phone is still usable (google account in place), so are there any safe steps to follow without messing up GMS more than what it is? Could I follow let's say the last 2-3 steps of the guides out there, i.e. clearing cache and uninstalling/installing play services and gsf (without downgrading)??
Is downgrade a must only to enter your google account, or also for doing all the steps?
TIA,
Thanos
Click to expand...
Click to collapse
Try this
carbonmanx said:
Try this
Click to expand...
Click to collapse
Thanks for the tip!
Will this work in EMUI11 as is, without any downgrade?
thanito said:
Thanks for the tip!
Will this work in EMUI11 as is, without any downgrade?
Click to expand...
Click to collapse
im on emui 11, i already had googlifyer installed pre the upgrade and that worked for me to fix the play protect messages - but he also mentions the google maps crash issue.
It does not let me install the play services apks of the link. Although I have play services uninstalled from the phone, i am getting "installation failed" and reason for failure "you already have a newer version of this app", but I dont have the app installed at the moment.
OK, so that's weird. I noticed that when I was getting the notifications suddenly I could see two play services apks the second one having the second SIM icon on the corner. So I uninstalled this one as well and it let me install the apk. Everything went OK, maps and playstore work BUT I keep getting the play not certified error in notifications bar for the second SIM play services, so for now I just silenced the notification.
Any way how to solve this? Never noticed before that I could get playstore error with a sim no.2 icon and the most weird thing is that now there is only one play services app in apps list, but sporadically I was seeing a second one, hence why it was not letting me install an older version, because even tho I uninstalled the normal one, a second one (same ver) was also somewhere hidden.
thanito said:
It does not let me install the play services apks of the link. Although I have play services uninstalled from the phone, i am getting "installation failed" and reason for failure "you already have a newer version of this app", but I dont have the app installed at the moment.
Click to expand...
Click to collapse
That could mean you have microg on or fake store services?
thanito said:
OK, so that's weird. I noticed that when I was getting the notifications suddenly I could see two play services apks the second one having the second SIM icon on the corner. So I uninstalled this one as well and it let me install the apk. Everything went OK, maps and playstore work BUT I keep getting the play not certified error in notifications bar for the second SIM play services, so for now I just silenced the notification.
Any way how to solve this? Never noticed before that I could get playstore error with a sim no.2 icon and the most weird thing is that now there is only one play services app in apps list, but sporadically I was seeing a second one, hence why it was not letting me install an older version, because even tho I uninstalled the normal one, a second one (same ver) was also somewhere hidden.
Click to expand...
Click to collapse
If you get the playstore error you have to repeat the fix process on the maps link, I had to do it a few times to fix it.
The other thing which fixes it is icebox freezing gsf but then maps doesn't work so good as it does access location well.
It seems a choice between notifications and no maps or maps and no notifications...
Uninstall and install Maps few times ... if Maps (last version) continues with errors, try version 10.49.3.
Shymmy said:
Uninstall and install Maps few times ... if Maps (last version) continues with errors, try version 10.49.3.
Click to expand...
Click to collapse
Is that for the crashing issue or the location issue?
When I had any problems with Maps (on P40 pro or Mate40 pro), crash or location, I used 10.49.3.
Later I tried the latest version a few times, until it worked (on both phones).
carbonmanx said:
That could mean you have microg on or fake store services?
Click to expand...
Click to collapse
Initially I installed Gms with the method available back in September, no micro G involved. After that, I was just freezing gsf with multitool 8 via PC whenever I wanted to unfreeze them to update apps in playstore (I cannot stand aurora store, way too slow and too many clicks, I preferred to unfreeze gsf, reboot, update all apps and freeze with multitool).
Maps with frozen gsf were working just fine on me, even without Google location accuracy the GPS fix was immediate.
carbonmanx said:
If you get the playstore error you have to repeat the fix process on the maps link, I had to do it a few times to fix it.
The other thing which fixes it is icebox freezing gsf but then maps doesn't work so good as it does access location well.
It seems a choice between notifications and no maps or maps and no notifications...
Click to expand...
Click to collapse
As described earlier, I was getting the play certified error by a play services app having a SIM 2 icon, similar to the bottom whatsapp app attached, however after I silenced the notification I only see one play services app in my app list and if I go to notifications settings the play services availability notifications are on, so it is like there is a duplicable play services app hidden somehow.
OK, there we go again.. A few minutes ago play services was updating in notification bar and after that I got attached notification for playstore with sim 2 blue icon (again.. ). When I clicked on the notification it got me to a playstore with sim 2 icon, but when I go to home screen and then go to app list there is no such thing as a sim 2 playstore.
Any ideas? What is going on, I have no idea..
thanito said:
OK, there we go again.. A few minutes ago play services was updating in notification bar and after that I got attached notification for playstore with sim 2 blue icon (again.. ). When I clicked on the notification it got me to a playstore with sim 2 icon, but when I go to home screen and then go to app list there is no such thing as a sim 2 playstore.
Any ideas? What is going on, I have no idea..
Click to expand...
Click to collapse
Are you freezing gsf?
carbonmanx said:
Are you freezing gsf?
Click to expand...
Click to collapse
Nope, right now gsf is not frozen, I was just keeping it this way to test the errors and functionality before freezing it
What's with the sim icons in Google apps though? Never seen them before until now
I haven't found a way to remove the play protect errors without freezing gsf unfortunately, I'm sure it can be done but it caused me loads of hassle and I ran through the process a ton of times but only a few times did I manged to have it working with no play errors. I think you have to strip it back clean everything out and start fresh but uninstall icebox too... My config is now with gsf frozen and bar the app store everything is working...
carbonmanx said:
I haven't found a way to remove the play protect errors without freezing gsf unfortunately, I'm sure it can be done but it caused me loads of hassle and I ran through the process a ton of times but only a few times did I manged to have it working with no play errors. I think you have to strip it back clean everything out and start fresh but uninstall icebox too... My config is now with gsf frozen and bar the app store everything is working...
Click to expand...
Click to collapse
I don't have icebox installed. The method I am using to freeze gsf is multitool 8 in Windows.
FOR the time being there are no play protect errors, but will see till tmrw..

After the most recent Play Store update a lot of buttons stopped working/being unresponsive

Hello everyone,
After the recent Google Play Store update I have issues with multiple buttons being unresponsive to taps (nothing happens when you pressing them).
Already have tried every suggestion provided in the links below:
https://support.google.com/googlepl...store-or-apps-won’t-load-these-steps-can-help
https://support.google.com/googleplay/answer/7512202
Issue examples:
1. If I go into About section in Settings and tap on Play Store version, I get a pop-up stating that my Play Store is up to day with "Understood" button. If I try to press it, nothing happens, so I need to press "Back" button in order to pop-up to go away.
2. "See all reviews" button being unresponsive either. If you pressing it, nothing happens, all reviews are not being displayed.
3. What is the most important is that "Install" button stopped working either. When I press it, nothing happens, download does not start. Although weirdly enough I still can update already installed apps through Play Store.
As I have mentioned above, I have tried all suggested options below:
- I have removed and added my Google accounts back, then restarted and tried again - did not worked
- I have tried to delete the data and cache for Google Play Store, Google Services, Download Manager, then restarted and tried again - did not worked
- I have enough space on my phone and I am sitting within a meter from my WiFi router, so all these are not an issue.
- I have uninstalled all the updates for Google Play Store - it helps and button issue disappears so I can use Play Store normally for awhile, but only until the moment when Google Play Store forcefully updates itself and buttons issue come back again. Hence uninstall updates is only temporary solution to my problem. Would be nice to have permanent one.
I am on non-modified, non-rooted, stock Oreo 8.0, Xperia XZ1 Compact phone.
Did you report this issue to Google or the phone manufacturer Sony?
James_Watson said:
Did you report this issue to Google or the phone manufacturer Sony?
Click to expand...
Click to collapse
I did, they provided me the links in my original post and told me that if it does not help, then perform a factory reset... It is a little bit too big price to pay for fixing a single issue with one app and risking loosing important data on the way + struggling and loosing time with reinstalling all the apps that I have and setting them up.
As for the Sony support, no, I have not contacted them, but I hardly doubt outcome will be any better than Google support. They will probably tell me to do a Factory reset right away, or ask me to upgrade to Pie, which I do not want to, I am perfectly fine on Oreo.

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