Blue Life One X2 - OTA Issue - Possible Workaround - Android General

Hello,
First time new thread here on XDA, but I thought I'd share my workaround for the problems with the update that rolled out.
Sadly, this is NOT a solution to the loss of data.
If you want to go ahead and do your factory reset and just get back up and running, this might help. (Incidentally, I didn't find any info about it, but you can boot to recovery manually by holding the volume up and power buttons.)
In my case, once we did the reset, we could not get past the Google initial setup process. "Settings" crashes outright at the last step - the opt-out screen for Blu's "news" email updates. When it does, it resets to the beginning of the initial setup. (Note: It does keep your info stored, so you'll need to do a factory reset again if you've already tried to do the setup)
The good news is that you can get around that problem by skipping the Google account setup altogether (I'd like to recommend skipping any other email setup, too because of what happens next). When you don't enter your Google account details, the behavior the Blue opt-in screen changes.
That opt-in page has a drop-down menu that you can't actually... Well, you can't pull it down. Based on the context, I'd guess that if you could pull it down, you would be able to select:
Your Google Address
"None"
If you provide your Google info, the selection just winds up empty, because you can't actually make a selection. However, if you DON'T, the selection defaults to "None," which then doesn't crash "Settings," and you can successfully complete the initial setup.
Hopefully this helps.

Related

M8 Lollipop Nightmare

Hey all,
I just wanted to give everyone a heads up about the lollipop update that just got to our Verizon variants of the One M8. My phone is completely stock, has never been rooted or s-off. I got the lollipop OTA update yesterday and after 45 mins of installing I couldn't wait to see how lollipop would improve my user experience on my phone. Short answer: it didn't AT ALL. The long answer is written out below.
1. Notifications
I don't really like the lollipop update to the notifications bar (1 swipe for notifications, 2 for settings) but its really just personal preference. However, with the update, you can no longer check your notifications directly from the lockscreen. You can't even see the icons of the new notifications at the top without unlocking your phone.
2. Lock Screen
Lock screen widgets are gone with the update. You also no longer have the option of swiping to the left for BlinkFeed, now its just a straight unlock that brings you to the page you last had open. No way to get to the homescreen directly like earlier. Now what the update did that really pisses me off is that you can no longer control your music from the lockscreen. With KitKat, you could skip tracks, and pause the song directly from the lockscreen. Now with the update you can't do any of those. You can't even swipe down from the lockscreen to see the media playing. Literally all you get is the album image of the song playing on your lockscreen. Yeah, just the image, you don't even get to see the name of the song playing.
3. Longer Boot Time
The boot time is longer now. Also once I get past the HTC and Verizon logo's while booting I get a dialogue box that says "Android is upgrading" before it goes to my homescreen. I'm not sure if this the case with everyone but it has happened to me everytime I reboot.
4. Just general unpleasantness
Recent apps takes longer to show all apps (I use grid view). Its quite minor and only noticeable if you compare it with a phone on KitKat but its still annoying. The Google Play Services update was also really annoying and it made my phone hang while it updated. The update also removed the World Clock Globe feature which was kinda cool, especially when I traveled. Again this is minor, but the update should improve the user experience not remove existing features.
Anyways, this is just my take on the lollipop update and it could be different for everyone. I, for one, am seriously considering downgrading back to KitKat (if its possible yet). I really hate it when an update takes my device in the backwards direction.
What did you guys think of the update?
I haven't had any issues with Lollipop on my M8. I've been running Lollipop on my Nexus 7 for months, so I'm already used to it. After getting familiar with it, I prefer it to KK. The slow boot time is probably due to the fact you has "fast boot" enabled on the previous version of Android. HTC has removed it from Lollipop.
UPDATE:
Going to Sound & Notification > When Device is Locked > Show all notifications fixes the notification grievances that I had listed.
just_lou,
I don't think FastBoot is the issue. I had it disabled when I was running KitKat. The issue is the dialogue box of "Android is Upgrading" that still shows up (I just rebooted to see if it shows and it did). I'm not sure if this will go away after a while or not.
tmtmaats said:
UPDATE:
Going to Sound & Notification > When Device is Locked > Show all notifications fixes the notification grievances that I had listed.
just_lou,
I don't think FastBoot is the issue. I had it disabled when I was running KitKat. The issue is the dialogue box of "Android is Upgrading" that still shows up (I just rebooted to see if it shows and it did). I'm not sure if this will go away after a while or not.
Click to expand...
Click to collapse
If you are showing this repeated it means you either have an app installed that isn't art capable or your cache is corrupt. Backup and factory reset. You should not see that message on every boot.
Still think 4.4.4 is wayyyyy smoother than 5.0. Visually.... 5.0 is nice but its only a few you touches. I'm not impressed. Waste of an update. I'm on 5.0 ROMs which help but I miss my 4.4.4 snappiness lol.
dottat said:
If you are showing this repeated it means you either have an app installed that isn't art capable or your cache is corrupt. Backup and factory reset. You should not see that message on every boot.
Click to expand...
Click to collapse
ok I thought it shouldn't appear every time. so I went ahead and factory reset my phone after checking to make sure a backup was present. the most recent backup was about an hour before I updated to Lollipop, so I thought it would be fine in terms of having all the essential data. I used HTC Backup for the process.
Now after the reset, HTC backup can't find the backup when I click "Restore from cloud". All I see is "none" under the "Restore from Backup" option. Now I know for a fact that the backup file is saved on the cloud, I used Google Drive.
Is the phone unable to read that backup because it was done when the phone was running KitKat? If so, then begins the long task of restoring everything one by one.....
tmtmaats said:
ok I thought it shouldn't appear every time. so I went ahead and factory reset my phone after checking to make sure a backup was present. the most recent backup was about an hour before I updated to Lollipop, so I thought it would be fine in terms of having all the essential data. I used HTC Backup for the process.
Now after the reset, HTC backup can't find the backup when I click "Restore from cloud". All I see is "none" under the "Restore from Backup" option. Now I know for a fact that the backup file is saved on the cloud, I used Google Drive.
Is the phone unable to read that backup because it was done when the phone was running KitKat? If so, then begins the long task of restoring everything one by one.....
Click to expand...
Click to collapse
No that should not be an issue. I have used it forward and backwards. Open play and then go back to HTC backup. Possible it's not looking in your Google account at all yet.
dottat said:
No that should not be an issue. I have used it forward and backwards. Open play and then go back to HTC backup. Possible it's not looking in your Google account at all yet.
Click to expand...
Click to collapse
I opened the Play Store and tried again. Backup still didn't show up. Then I deleted all the accounts on the phone and re-logged in. Still didn't show up. I went ahead and did another factory reset, reinstalled the HTC backup apk, logged in and opened the play store and tried to restore again. HTC backup still didn't find my backup. Then I double checked to make sure that I was using the right account with which I had done the backup. After confirming that, I tried once again deleting all accounts and signing in again and still nothing.
Finally, I tried to sync the account manually and then try. Still nothing.
I have used HTC backup in the past, and it worked fine to restore everything. Just this time it isn't.
Is there anything else I can try?
You know you can swipe right when locked and screen off to get blinkfeed right? Just have to decide now before you turn on the screen if you are planning to go to blinkfeed I guess.
I get my audio controls for Spotify on the lock screen too... With controls to play, pause, next. Just double tap the screen.
The grid recent apps seems to take longer because it's multiple screens of recent apps.
Just a quick tip but you can access your pulldown quick settings menu with the double finger down swipe when the screen is on at the lock screen. Useful for switching to silent or airplane mode without unlocking or using the volume hardware rocker.
That being said, my battery life isn't so great anymore and my GPS is skewed now (I'm always about 30-45 degrees of in the direction I'm facing).
Instead of using that crap "blinkfeed" launcher use the Google Launcher form the play store.

[SOLVED] Limited functionality

This thread was originally titled "System wide problems", please see the reply for the solution.
Original post:
"Hi all,
Been forever since I've made a post to XDA, but I have a problem I'm not able to solve without taking an inconvenient plunge. I should mention that my phone was 100% fine yesterday evening, but since I was asleep last night it seems to have run out of battery, so this morning I charged it a bit, then I turned it on to a world of problems.
Ok, so let me run through a list of just a handful of the problems I'm having right now...
Totally stock (not rooted) Nexus 5 running Android 6.0.1 (Security: 1 March 2016)
1. Home and App switch soft keys don't work
2. Notifcations are not working at all
3. Notification shade wont pull down
4. Widgets cannot, and will not load
5. Cannot get into Developer options "Developer options are not available for this user"
Seems I'm not the only one to experience the strange bug, some folks over at Android Central were experiencing the exact same thing toward the end of last year.
http://forums.androidcentral.com/an...me-button-not-working-many-more-problems.html
Some people to have resolved this issue using "adb shell am start -n com.google.android.setupwizard/.SetupWizardTestActivity" but I cannot get into Developer options to turn on USB Debugging (unless I don't need to?)
What I've tried already...
1. Cleared all Google App data "CLEAR ALL DATA"
2. Tried to make another user, just flashes and goes back to "Opula" my main and broken user profile, never creates the other profile, same thing happens when I press on Guest too
3. Safe mode, but the problem persists there too
4. Virus scan, turned up a whole lot of nothing
I'm now at the point where I'm thinking I'm going to have to do a Factory data reset (the "inconvenient plunge"), even though I think I've backed everything up the "Touch to sync" option on my Account > Google doesn't do anything, neither does the "Sync now" from the drop down menu. So despite having explored my Google account on my desktop I cannot see if it has backed up my Apps and App data, but it seems to have backed up my contacts and such.
I'm going to get a third party app to back up as stuff as I possibly can as well, but even Helium is useless now since I cannot get into the Developer options so enable USB debugging.
Anyone got any experience with this issue or how to resolve it?
Many thanks to everyone in advance."
Hi all,
Just wanted to update this thread to say that I did a factory reset and the phone is now fixed, but I wouldn't to give a more comprehensive account of the problems I was experiencing with the phone until I did the factory reset.
List of problems
Home and app-switch soft keys not working (back key is working)
Google Now 'on tap' not appearing (cause of home key)
Cannot see notifications just says "No notifications" (but the light and sound work fine when a notification is received)
Cannot pull down notification shade to toggle controls
Widgets cannot be added and will not load
Cannot pull down the immersive mode overlay
Google Backup not working (after 8+ days)
All types of syncing not working
Phone's storage doesn't appear on PC when plugged in via USB
Cannot access developer options (due to active profile level)
Cannot create or switch users
The best advice I can give to mitigate such an unusual problem (that appeared totally out of the blue on a cold boot) is use Google Backup services, keep on top of syncing, and manage your data via your Google account! Or as an alternative, manage and maintain manual backups.

[BUG][6.0.1 Stock]Home Button Ignored and Other Perfidious Symptoms

This mean bug hit us twice, so that it might be helpful do document it in order to help other persons with the same problems.
Symptoms:
Home button does no longer work.
Notifications and notification pulldown menu do not work (as consequence, data transfer via USB cable is impossible).
Quick settings do not work.
Factory reset does not work.
Developer mode cannot be enabled (as a consequence, no adb connection possible).
Automatic orientation disabled after every reboot.
Mobile data enabled (!) after every reboot (very funny if you pay 0,23 EUR per megabyte and do not notice...)
When changing volume using the physical keys, the device sometimes reboots.
This list is not necessarily complete, as there might be more symptoms.
According to various investigations (see links below) the system thinks that the Setup Wizard is still running. This bug presumably was introduced with some Android version (Oct 2015), came to the Moto G, and when the bug was removed, the Moto G did not get the corrected OS version.
When does the problem appear?
There are strong indications that the problem always occurs whenever the device runs out of (flash) memory. Note that our device did not have an SD when the problem appeared.
How can one heal the device?
There have been some recommendations how to repair the phone (see links below):
Change user
Run the SetupWizardTestActivity via adb
Run some additional command (see below) via adb.
Run the SetupWizardTestActivity via Nova Launcher.
Factory reset via Recovery.
What did really help?
In fact all methods 1 .. 4 failed, because no adb connection could be established (see Topic 5. of the symptoms), and the Setup Wizard got to an endless loop when I started it via Nova Launcher. So finally I used the Recovery system to reset the device.
If anybody ran into the same trap or has a better solution, please tell!
See also:
http://forum.xda-developers.com/2015-moto-g/help/moto-g3-properly-t3449495
http://forum.xda-developers.com/2015-moto-g/help/status-notification-bar-pull-t3435441
http://forums.androidcentral.com/an...me-button-not-working-many-more-problems.html
http://forums.androidcentral.com/mo...sing-huge-problems-moto-x-2nd-gen-2014-a.html
http://infomash.net/home-button-not-working-after-updating-to-android-marshmallow/
How to reset the Moto G
Reflash stock image via fastboot... if it continues to fail and you followed all instructions EXACTLY, your handset is defective, get it repaired or replace it.
The "setup wizard" bug is a known, but extremely rare, issue... but the symptoms are not the same as what you are experiencing. Home/Back/Recent buttons do not work -AND- the notification pull down do not work, in every case reported simply re-running setup wizard corrects the issue.
symptoms same , root reason may differ
Tenebrous sound thy words, and partially enigmatic is their meaning.
In fact:
- I forgot to mention the non-working notification pulldown menu, so I added this in post #1.
- Thus the noticed symptoms exactly match those described in the links I provided.
- However, the root reason might subtly differ, and, additionally, all proposed therapies except factory reset failed in our case.
- It might help to re-flash the stock or flash an alternative image to cure the device, but it was not necessary in our case, so it's not really a better solution.
I found this Lenovo Moto G3 forum dealing with the same problem:
https://forums.lenovo.com/t5/MOTO-G...cations-and-lock-screen-not-work/td-p/3255406
Post #9 mentions "my storage was running out".
Here is another one, for a slightly different device:
https://forums.lenovo.com/t5/MOTO-X...on-notifications-lock-screen-not/td-p/3354948
hey to chime in, I've got the same situatrion as of a few days ago on my Motorola Droid Maxx 2. WISH I could find a root exploit for this damned thing. I hate dealing with issues on it. Who has time for this garbage? I plan to do a factory reset (or try while expecting a failure as noted in original post here.)
Thanks for documenting your issue Ahkah as it at least has helped me feel OK about myself here. Excellent choice of wording. To the other poster, why do you speak so authoritatively to say that if _____, phone is defective? That's annoying and not true unless somehow here at android-is-still-interesting.com "defective phone" means "I dont know what happened."
What I have in common to your described condition:
- ran "low" on storage according to pop up.
- used some feature offering to "clean" hard disk or whatever. This may have been in FX file browser or else a native android feature or else a motorola app feature. Unfortunately dont recall. One of the few options it gave was to clear cache of all apps. Seemed risky to me but I hit it any way. This may have been the root cause.
- notification pull down reads only "no notifications."
- circle and square softkeys do nothing but give the visual feedback or sometimes vibration feedback that acknowledges the button press.
- pulling down from top of screen while bnotification area is already pulled down does nothing whereas normally it would open quick actions.
- searching /system for "wizard" comes back with a lot of results for apks, all of which do nothing, throw error, or install more of themselves.
- clicking developer options tells me that dev options are not available for this user. As far as I can tell there are no other users on my phone.
- clicking build number or whichever item in about phone multiple times to enable dev options does nothing.
- volume buttons to act funky and while fiddling with the phone that was one of the few things i was doing. simultaneously the phone was repeatedly rebooting. maybe correlated but i dont know i was messing with everything i knew to try.
Additional observations:
- phone takes a long time to boot up on some power off/ power ons.
- phone largely works if i could somehow ignore all the above.
- phone sometimes reboots mid-boot animation
- all above is observed after freeing up 3 gb on internal memory and i've had multiple gb free on sd card throughout issue.
I hate you motorola. I hate you google. I hate you verizon. I hate you CIA and NSA. I hate you United States. I hate you capitalism. I hate you imperialism. I hate you western world. I hate you ideology. I hate you technology. I DONT EVEN WANT A PHONE and this is how i get to spend an hour today.

Blue Life One X2 - OTA Issue - Possible Workaround

Hello,
First time new thread here on XDA, but I thought I'd share my workaround for the problems with the update that rolled out.
Sadly, this is NOT a solution to the loss of data.
If you want to go ahead and do your factory reset and just get back up and running, this might help. (Incidentally, I didn't find any info about it, but you can boot to recovery manually by holding the volume up and power buttons.)
In my case, once we did the reset, we could not get past the Google initial setup process. "Settings" crashes outright at the last step - the opt-out screen for Blu's "news" email updates. When it does, it resets to the beginning of the initial setup. (Note: It does keep your info stored, so you'll need to do a factory reset again if you've already tried to do the setup)
The good news is that you can get around that problem by skipping the Google account setup altogether (I'd like to recommend skipping any other email setup, too because of what happens next). When you don't enter your Google account details, the behavior the Blue opt-in screen changes.
That opt-in page has a drop-down menu that you can't actually... Well, you can't pull it down. Based on the context, I'd guess that if you could pull it down, you would be able to select:
Your Google Address
"None"
If you provide your Google info, the selection just winds up empty, because you can't actually make a selection. However, if you DON'T, the selection defaults to "None," which then doesn't crash "Settings," and you can successfully complete the initial setup.
Hopefully this helps.

How do I stop a system update while downloading?

I have an HTC 10. I have heard so many horror stories on significant battery drain issue after the Oreo update so I have not updated to Oreo yet. I have read somewhere the issue has been resolved on Android's end but there is no more update on the HTC end to incorporate this update for the HTC 10. So every time the Oreo system update prompt came up I did not allow to update to proceed. I had it set to update only on WIFI and always ask me prior.
This morning I must have accidentally hit OK when the prompt came up while I was scrolling the screen for something else and it started to update. I immediately turned off WIFI but it continued the download with my mobile data. So I turned off mobile data as well on my phone. Right now I am at:
Software Update: 3.16.617.2 (1.32GB) Download is paused because your data connection was lost.
Shows a status bar at 3%.
I cannot find a way to cancel or stop this download and subsequent update. Is there a way?
I tried long press on the download screen, the Updater only has options of: Block all, Show silently, On the lock screen, Override do not disturb, all having to do with notification presentations but nothing to cancel the download altogether.
I went into Settings > Apps and popped up Device Configuration and did a FORCE STOP. that didn't do anything. There is an option there to UNINSTALL UPDATES but I didn't touch it since the update hasn't started yet and not sure if this app even deal with system updates.
Just tried a Wipe Cache Partition and rebooted. The system download is still being queued. There is no way to stop this?
I am surprise it will continue to download this huge file even with WIFI off. I had it set to not download any updates unless WIFI, but I guess now I understand it means this is only checked when download started, once it started it will download on my cellular network if WIFI goes out of range? This is a poor design.
Now if I let it download, is there a way to stop the update once the download is completed?
I went ahead and turned on WIFI to allow the downloading to complete. Once it completed it asked me about installing with two options:
Install Now
Install Later
I selected Install Later and it gave me a choice of being reminded again in:
30 minutes
1 hour
2 hours
4 hours
So I selected 4 hours and dismissed it for now. It will ask again in 4 hours, I assume there is no way to dismiss it for a month or a year.
So now I have two questions:
(1) Is there a way to disable this reminder prompt?
(2) Where is this downloaded file? Can I find it with a file manager and delete it? and if it is deleted will it trigger an auto download again or will it go back to just prompting me to download once in a while like before?
miamicuse said:
I went ahead and turned on WIFI to allow the downloading to complete. Once it completed it asked me about installing with two options:
Install Now
Install Later
I selected Install Later and it gave me a choice of being reminded again in:
30 minutes
1 hour
2 hours
4 hours
So I selected 4 hours and dismissed it for now. It will ask again in 4 hours, I assume there is no way to dismiss it for a month or a year.
So now I have two questions:
(1) Is there a way to disable this reminder prompt?
(2) Where is this downloaded file? Can I find it with a file manager and delete it? and if it is deleted will it trigger an auto download again or will it go back to just prompting me to download once in a while like before?
Click to expand...
Click to collapse
There may or may not be a method to disable the update notification but it will require root. You'll probably have to figure out how to disable the notification for yourself.
Try doing a Google search for:
"Disable update notification (your model number)"
Or
"Disable update notification on android"
Sent from my LGL84VL using Tapatalk
well,it just get better and better LOL.
I didn't want to install the system update, but it happened, accidentally. I was out and about, and was in a middle of texting someone, and for a split second while I typed, the system update screen popped up. Since I was in the middle of typing, it took my typing as a confirmation to "Install Now" and began the update. Never mind I only had 31% of battery left at that time and never mind I was not even home and needed the phone. I just can't imagine Google never even bothered with a "Are you sure you want to update now?" prompt. Incredible.
So after it finished the update, a good 30 minutes later, it rebooted, then did more updates, rebooted, and eventually, it started up again, and a lock screen pattern dialog popped up. I put in my pattern and it says it is not recognized. I am certain the pattern is the one I set. Yet something caused the correct pattern to not be recognized. So now I no longer can access my phone. It says I have 28 more tries before it deletes all phone data.
So now I am totally crippled without a chance to even back up all my data.
Anyone know of a way to bypass the lock screen pattern?
If I have to factory reset in order to access my phone again, will the reset bring back Android 7 (original delivered version of the phone) or will it be Oreo (new updated version)?
miamicuse said:
well,it just get better and better LOL.
I didn't want to install the system update, but it happened, accidentally. I was out and about, and was in a middle of texting someone, and for a split second while I typed, the system update screen popped up. Since I was in the middle of typing, it took my typing as a confirmation to "Install Now" and began the update. Never mind I only had 31% of battery left at that time and never mind I was not even home and needed the phone. I just can't imagine Google never even bothered with a "Are you sure you want to update now?" prompt. Incredible.
So after it finished the update, a good 30 minutes later, it rebooted, then did more updates, rebooted, and eventually, it started up again, and a lock screen pattern dialog popped up. I put in my pattern and it says it is not recognized. I am certain the pattern is the one I set. Yet something caused the correct pattern to not be recognized. So now I no longer can access my phone. It says I have 28 more tries before it deletes all phone data.
So now I am totally crippled without a chance to even back up all my data.
Anyone know of a way to bypass the lock screen pattern?
If I have to factory reset in order to access my phone again, will the reset bring back Android 7 (original delivered version of the phone) or will it be Oreo (new updated version)?
Click to expand...
Click to collapse
If you want to keep all of your data intact, root the device, then try this:
https://forum.xda-developers.com/showthread.php?t=2620456
Or this:
https://www.theandroidsoul.com/change-remove-lockscreen-pattern-pin-password-adb-android-oreo/
Or, you can factory reset via recovery, it will wipe all of your data though.
Sent from my LGL84VL using Tapatalk
I have found myself in almost the same situation as the OP.
Like the OP, I don't want to upgrade to Oreo, but somehow did something that my phone interpreted as asking it to start downloading the update. Since my system update is set to download only on WiFi, turning off WiFi stopped the download at 0% done.
*Unlike* the OP, my phone is still in the state of having not yet downloaded the update, so I'm still (for now) securely on Nougat. But my notification bar icon now shows the animated download arrow, and the notification shade shows my system update as "Queued". I'm guessing that this is causing extra battery drain, and it's also really annoying.
I've tried a web search on cancelling a scheduled Android update, and found some interesting information suggesting that I stop the DMClient app. But this wasn't specific to either my phone or to a 7-8 upgrade, and I couldn't find an app by that name installed on my phone. I think I found something else recommending that I stop the Google Play services app and clear its cache. I *do* see that app, but I don't feel like experimenting with random web advice, and so thought I'd check here.
Here are two questions:
1) Is there anything I can do to stop my phone from trying to download and install the Oreo update?
2) If I do a factory reset, which Android would I be on after the reset?
Thanks for any help!
LLGreenGuy said:
I have found myself in almost the same situation as the OP.
Like the OP, I don't want to upgrade to Oreo, but somehow did something that my phone interpreted as asking it to start downloading the update. Since my system update is set to download only on WiFi, turning off WiFi stopped the download at 0% done.
*Unlike* the OP, my phone is still in the state of having not yet downloaded the update, so I'm still (for now) securely on Nougat. But my notification bar icon now shows the animated download arrow, and the notification shade shows my system update as "Queued". I'm guessing that this is causing extra battery drain, and it's also really annoying.
I've tried a web search on cancelling a scheduled Android update, and found some interesting information suggesting that I stop the DMClient app. But this wasn't specific to either my phone or to a 7-8 upgrade, and I couldn't find an app by that name installed on my phone. I think I found something else recommending that I stop the Google Play services app and clear its cache. I *do* see that app, but I don't feel like experimenting with random web advice, and so thought I'd check here.
Here are two questions:
1) Is there anything I can do to stop my phone from trying to download and install the Oreo update?
2) If I do a factory reset, which Android would I be on after the reset?
Thanks for any help!
Click to expand...
Click to collapse
Flash the marshmallow firmware for your device via PC using your devices specific flashtool. It will remove everything and put you back to what you had before triggering the update.
Sent from my SM-S767VL using Tapatalk
Droidriven said:
Flash the marshmallow firmware for your device via PC using your devices specific flashtool. It will remove everything and put you back to what you had before triggering the update.
Sent from my SM-S767VL using Tapatalk
Click to expand...
Click to collapse
Thanks for the response, Droidriven.
I actually figured out a way to stop the phone trying to download the update, which I'll describe below, but first I have two questions about the solution you offered: Is there a reason you said to flash Marshmallow firmwaer rather than Nougat, since the update I'm trying to avoid is the one to Oreo? And, if I did that, how would I get back to Nougat?
But I said that I figured out a solution, and I hope that it may help if someone else finds themselves in my situation. Here is what I did:
1) I determined that the app trying to perform the update on my HTC 10 is a system app called "Updater"
I found this by long-clicking on the notification shade item about the update, and selecting more information. The phone displayed notification options for the Updater app.
2) I cleared cache and data for the Updater app
I went to Updater's app info page via via Settings >> Apps >> All apps. Updater is a system app, so I had to use the kebab menu in the upper right corner of the All apps screen to tell the phone to display system apps. Once there, I went to the "Storage" screen and cleared cache and data.
3) I restarted the phone, and "cleaned up" after what I had done
When my phone powered back on after the restart, there was *nothing* at all related to a system update in the notification bar. I turned on cellular data (but left WiFi off), and went to Settings >> About >> Software Updates. The phone checked for a few seconds, during which I could see (behind the "checking" popup) that the box for downloading only over WiFi was clear. This made sense, since this setting must be an option for the app I had just wiped. After maybe 15 seconds, the phone displayed a screen offering me the 3.16.617.2 system update. I used the back button to close that window, which left me on the screen where I could re-check the option to download system updates only over WiFi. Naturally, I re-checked this option.
That's it. My phone is now once again displaying a notification bar icon offering me the Oreo update, but it no longer thinks I told it to proceed with this update. I have been on WiFi a couple of times since doing this, and the phone has not tried to start the download.
I'm guessing that I could get this notification bar icon to go away by hiding notifications for the Updater app, but have not yet done so.
Thanks again, Droidriven, and I hope what I figured out is helpful to someone else.
LLGreenGuy said:
Thanks for the response, Droidriven.
I actually figured out a way to stop the phone trying to download the update, which I'll describe below, but first I have two questions about the solution you offered: Is there a reason you said to flash Marshmallow firmwaer rather than Nougat, since the update I'm trying to avoid is the one to Oreo? And, if I did that, how would I get back to Nougat?
But I said that I figured out a solution, and I hope that it may help if someone else finds themselves in my situation. Here is what I did:
1) I determined that the app trying to perform the update on my HTC 10 is a system app called "Updater"
I found this by long-clicking on the notification shade item about the update, and selecting more information. The phone displayed notification options for the Updater app.
2) I cleared cache and data for the Updater app
I went to Updater's app info page via via Settings >> Apps >> All apps. Updater is a system app, so I had to use the kebab menu in the upper right corner of the All apps screen to tell the phone to display system apps. Once there, I went to the "Storage" screen and cleared cache and data.
3) I restarted the phone, and "cleaned up" after what I had done
When my phone powered back on after the restart, there was *nothing* at all related to a system update in the notification bar. I turned on cellular data (but left WiFi off), and went to Settings >> About >> Software Updates. The phone checked for a few seconds, during which I could see (behind the "checking" popup) that the box for downloading only over WiFi was clear. This made sense, since this setting must be an option for the app I had just wiped. After maybe 15 seconds, the phone displayed a screen offering me the 3.16.617.2 system update. I used the back button to close that window, which left me on the screen where I could re-check the option to download system updates only over WiFi. Naturally, I re-checked this option.
That's it. My phone is now once again displaying a notification bar icon offering me the Oreo update, but it no longer thinks I told it to proceed with this update. I have been on WiFi a couple of times since doing this, and the phone has not tried to start the download.
I'm guessing that I could get this notification bar icon to go away by hiding notifications for the Updater app, but have not yet done so.
Thanks again, Droidriven, and I hope what I figured out is helpful to someone else.
Click to expand...
Click to collapse
Yeah, I actually, meant to say nougat, lol.
Sent from my SM-S767VL using Tapatalk

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