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To make a long story short, my wife dropped her Samsung Galaxy S3 i535 phone a couple weeks ago and shattered the front glass. I ordered the replacement glass on eBay and proceeded to get it installed this past week.
One of the things I noticed was that none of the repair videos adequately documented how to route and attach the button for the home keys at the bottom of the screen. I was finally able to get the old home button ribbon cable detached from the phone and pulled free from its location. I noticed that there was still quite a bit of adhesive left on the resting location for the home key pc board (located a few mm in front of the ribbon cable that connects to the lcd assembly.)
I made the mistake of thinking that the adhesive consisted of some form of double sided tape, so using a small blade and a pair of forceps I began removing the adhesive. Turns out, the adhesive was attached to a felt-like material that was covering the back of the LCD. Once removed, I noticed that the section of the screen from which the felt had been removed was slightly discolored.
I proceeded to reassemble the phone with the new glass, and it is working correctly, with one exception:
The entire screen (not just the area where the felt was removed) appears to have a greenish tint to it. This is most notable when booting the phone. The SAMSUNG logo appears as almost a neon green (My wife assures me this should be white) and the booting animation is mostly green (She assures me it was multicolored)
A couple of questions here:
Did the piece of material I removed from the back of the LCD cause this problem, or should I be looking at something else for a solution?
Is there any chance this felt-like material contained the backlighting for the LCD Screen?
If not, could just a small section of missing felt allow enough light to escape to discolor the entire screen?
Also, since I obviously can't replace the felt, would coating the expose area with some form of paint or something work to restore the proper coloring to the phone?
I am currently looking at other replacement lcd assemblies which, from what I can tell, simply involve moving the motherboard from the old phone into the new assembly, connecting it, then putting the back cover onto the phone. If I can afford spending the $100-150 that these cost, I would like to avoid it. If this is my only suitable solution at this time, I would like a definitive answer so that I can make the purchase and get her phone back to working order.
Thank You all for taking the time to read my post, I can post pictures later to elaborate on what I am describing, but my wife and I are both at work at the moment and I don't currently have her phone to take a photo of.
Pictures would be nice. However your back light shouldn't discolor your screen. My guess is you loosed a cable or something else causing the screen to discolor.
Sent from my SCH-I535 using Tapatalk 2
screwyluie said:
Pictures would be nice. However your back light shouldn't discolor your screen. My guess is you loosed a cable or something else causing the screen to discolor.
Sent from my SCH-I535 using Tapatalk 2
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I will get pictures posted this afternoon. After taking a little more time to look at it earlier today, it appears that Green and Blue colors are working, I just haven't got any red.
Do you know where to find a diagram of what ribbon connectors control what aspect of the phone?
Pictures
A little late, but here are the pictures of my wife's Galaxy S III (i535)
http://goo.gl/TnXkFC
that will give you an idea of the connector for the screen. you say all you did was replace the glass? not the whole screen? I cant imagine how this would happen unless you damaged the ribbon cable when removing the glass.
unless you want to remove the glass again you'll have to take it apart from the rear, which isn't too hard really. take the back cover off, then remove all the little screws you see. that piece of plastic will come off and this is what you'll get: http://imgur.com/WwoOgMP
the red box is the connector, make sure it's seated. i'm not sure you can get all the way to the digitizer panel from the rear, but this is simple enough it's worth trying before removing the glass again.
also there are plenty of youtube videos on how to teardown the sgs3.
on a side note, task killers are bad for your phone.... use Greenify instead, or nothing at all.
(located a few mm in front of the ribbon cable that connects to the lcd assembly.)
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If this ribbon cable that connects to the LCD was damaged, it might be your problem.
In that case, you will need another LCD.
It's best to buy the LCD and Glass as one piece.
About $120 or more.
I run my phone without a case and take pretty good care of it. This evening I glanced down at my phone and noticed that my C on the HTC logo was sliding off, and the plastic filler was sitting at an angle over the indent for the letter. I slid the letter back into place, and it appears to have a sort of rubber-like glue holding it in, but it is not secure at all. I doubt it's covered by any sort of protection, and I'm half tempted to run a case on it just to protect it from more damage.
Anyone else been having these kind of issues? Anybody found any sort of way to get it to set again, like cold/heat?
JetBomber117 said:
I run my phone without a case and take pretty good care of it. This evening I glanced down at my phone and noticed that my C on the HTC logo was sliding off, and the plastic filler was sitting at an angle over the indent for the letter. I slid the letter back into place, and it appears to have a sort of rubber-like glue holding it in, but it is not secure at all. I doubt it's covered by any sort of protection, and I'm half tempted to run a case on it just to protect it from more damage.
Anyone else been having these kind of issues? Anybody found any sort of way to get it to set again, like cold/heat?
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Click to collapse
This was mentioned in HTC Elevate by another member. Some said a warranty exchange for hardware, being that its under 1 year warranty. Others did not want to go that route and another user just said it used a small amount of glue to put it back in place. They said it hasnt fell back out since
I would go with a toothpick with just a dab of superglue and gently place the letter back in place. You can try that. or call warranty and see what they'll do
My letter T fell out at some point and I'd don't know till after a couple days so I just took the remaining letters out along with the glue and it doesn't look bad at all. Can't even tell unless you are looking for it.
Sent from my HTC6525LVW using Tapatalk
I run mine naked as well and the C recently fell out. If I still had the letter, I would probably go the superglue route, but it doesn't bother me that it's missing.
I suppose if it starts collecting debris I'd probably try to get replacement letters and glue them in. So far no debris collection.
Sent from my Gunmetal Grey M8
I just purchased an S6 for my wife at a Verizon store in my neighborhood. When they brought it out, the box was kind of dinged up, but I thought nothing of it. The thing that bothered me is that the box had no security sticker or any other seal of any kind on it. The sleeve came off and the box came wide open without any cutting or removing of a seal/sticker. Is that normal? I've been reading about the security stickers and how some units have two stickers on them (suggesting that the first was cut and a second was applied).
In any event, the phone was in great condition. There was a small defect in the aluminum on the back of the phone (looked like it had been gouged out when someone was removing the back glass), but it was so minor that I kept the phone.
Also, does anyone have a Moto X (2013)? For whatever reason, the colors on the Moto X (when displaying the same picture), are more vibrant, with higher contrast and richer tone. I tried all four color settings on the S6, but I couldn't get a match. I'm getting paranoid that I got one of the "washed out" screens on the S6.
Mine was preordered and shipped direct from Verizon and did not have any security stickers. Basically just the logo'd cardboard wrap around the two halved boxes and thats it.
-Lil'
I didn't notice any stickers either. I took the sleeve off the box, and then the top popped right off.
eyc said:
I just purchased an S6 for my wife at a Verizon store in my neighborhood. When they brought it out, the box was kind of dinged up, but I thought nothing of it. The thing that bothered me is that the box had no security sticker or any other seal of any kind on it. The sleeve came off and the box came wide open without any cutting or removing of a seal/sticker. Is that normal? I've been reading about the security stickers and how some units have two stickers on them (suggesting that the first was cut and a second was applied).
In any event, the phone was in great condition. There was a small defect in the aluminum on the back of the phone (looked like it had been gouged out when someone was removing the back glass), but it was so minor that I kept the phone.
Also, does anyone have a Moto X (2013)? For whatever reason, the colors on the Moto X (when displaying the same picture), are more vibrant, with higher contrast and richer tone. I tried all four color settings on the S6, but I couldn't get a match. I'm getting paranoid that I got one of the "washed out" screens on the S6.
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No we don't have sealed boxes
AT&T S6 boxes are the same.
I was kind of shocked when it opened right up after removing the sleeve.
Hi I got my U12+ just last friday. It wasn't until a couple of days later that I noticed what look like dirty smudges on the back of the phone, and they won't come off. At some angles the phone looks beautifully shiney, but at a few angles, these smudges really show up, some around the camera, around most edges, and a strange 1cm square to the bottom-right of the c (i.e near the htc logo).
I bought the phone from a main street retailer; the box was shrink-wrapped, everything inside it pristine, earphones all unopened, etc, so it does not seem to have been tampered with.
So I wonder if this is just some sloppy manufacturing? I've got two photos, one where I have highlighted with a yellow line the areas that I'm talking about. (And the red line is a reflection of my htc 10 I took the photo with; sorry about the spotlight reflection.) The smudges look more obvious when holding the phone (i.e worse than I can show in the photo).
The more I look at it, the more it makes me think this is from excess glue or sealant around the camera area; and along the sides, looks like it's where they've wiped extra glue off when they glued the back? The weirdest bit is the square mark.
I feel I'm being really fussy and would not return it just because of this (and because I'm in New Zealand, where probably very few htc are ever sold, I'd probably be in for a world of pain doing a return). But I'd like to remove the marks if possible.
Has anyone seen anything similar? Or know how to remove marks like this?
What can I use to clean the back? All the talk about this phone says 'glass front and back', but neither of them feels like glass. The back feels (and sounds, if you tap it with a fingernail) like a hard polymer/plastic; is that what it is?
Thanks!
time_lord2004 said:
Hi I got my U12+ just last friday. It wasn't until a couple of days later that I noticed what look like dirty smudges on the back of the phone, and they won't come off. At some angles the phone looks beautifully shiney, but at a few angles, these smudges really show up, some around the camera, around most edges, and a strange 1cm square to the bottom-right of the c (i.e near the htc logo).
I bought the phone from a main street retailer; the box was shrink-wrapped, everything inside it pristine, earphones all unopened, etc, so it does not seem to have been tampered with.
So I wonder if this is just some sloppy manufacturing? I've got two photos, one where I have highlighted with a yellow line the areas that I'm talking about. (And the red line is a reflection of my htc 10 I took the photo with; sorry about the spotlight reflection.) The smudges look more obvious when holding the phone (i.e worse than I can show in the photo).
The more I look at it, the more it makes me think this is from excess glue or sealant around the camera area; and along the sides, looks like it's where they've wiped extra glue off when they glued the back? The weirdest bit is the square mark.
I feel I'm being really fussy and would not return it just because of this (and because I'm in New Zealand, where probably very few htc are ever sold, I'd probably be in for a world of pain doing a return). But I'd like to remove the marks if possible.
Has anyone seen anything similar? Or know how to remove marks like this?
What can I use to clean the back? All the talk about this phone says 'glass front and back', but neither of them feels like glass. The back feels (and sounds, if you tap it with a fingernail) like a hard polymer/plastic; is that what it is?
Thanks!
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I've kept my back protected with ultra-clear PhantomSkinz so I wouldn't know. And it still looks absolutely gorgeous.
LibertyMonger said:
I've kept my back protected with ultra-clear PhantomSkinz so I wouldn't know. And it still looks absolutely gorgeous.
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Thanks - in fact I ordered one of these phantomskinz 2 days ago after I saw your positive reviews about it!! So I am holding you responsible
However, the smudges on my phone were already there, 'out of the box', so no chance to protect it when it started out that way...
I am hoping that this skin is going to be such a nice body hugging layer that it hides some of these blemishes.
time_lord2004 said:
Thanks - in fact I ordered one of these phantomskinz 2 days ago after I saw your positive reviews about it!! So I am holding you responsible
However, the smudges on my phone were already there, 'out of the box', so no chance to protect it when it started out that way...
I am hoping that this skin is going to be such a nice body hugging layer that it hides some of these blemishes.
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Click to collapse
How long have you owned it? If it's before 30 days I would return it. That is not normal.
I wonder if the smudges are on the inside. Maybe from when it was assembled.
LibertyMonger said:
How long have you owned it? If it's before 30 days I would return it. That is not normal.
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Yes I am tempted to... but as mentioned in my original post, I'm at the end of the world here, I know the store does not have any more in stock... so to return it could be a right P.I.T.A. I can't be without a phone while I wait for a replacement.
I guess I'll go talk to them tomorrow.
What about the material the back is made out of? (I.e as I mentioned, it does not feel like glass to me; more like a polymer.)
If it does feel like glass to others, then I wonder if I got an early run or prototype version where instead of glass they used plastic (which could explain the marking).
Well this is very embarrassing. I'd tried various things to clean the smudges, but not used any chemicals (which is why I was wondering what it is made of).
I showed it to a workmate - without saying a word she picked up some magic cloth from the photocopier, wiped my phone... marks gone.
What the....?
I'll go back to the rock I obviously deserve to live under.
time_lord2004 said:
What about the material the back is made out of? (I.e as I mentioned, it does not feel like glass to me; more like a polymer.)
If it does feel like glass to others, then I wonder if I got an early run or prototype version where instead of glass they used plastic (which could explain the marking).
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Click to collapse
It is definitely made of gorilla glass 3...maybe that's why it feels different. Front and back are gorilla glass 3. And if it would be plastic or so, it would be different. If you can scratch it with your finger nails or so, you will know it ?
Sent from my HTC U12+ using XDA Labs
time_lord2004 said:
Hi I got my U12+ just last friday. It wasn't until a couple of days later that I noticed what look like dirty smudges on the back of the phone, and they won't come off. At some angles the phone looks beautifully shiney, but at a few angles, these smudges really show up, some around the camera, around most edges, and a strange 1cm square to the bottom-right of the c (i.e near the htc logo).
I bought the phone from a main street retailer; the box was shrink-wrapped, everything inside it pristine, earphones all unopened, etc, so it does not seem to have been tampered with.
So I wonder if this is just some sloppy manufacturing? I've got two photos, one where I have highlighted with a yellow line the areas that I'm talking about. (And the red line is a reflection of my htc 10 I took the photo with; sorry about the spotlight reflection.) The smudges look more obvious when holding the phone (i.e worse than I can show in the photo).
The more I look at it, the more it makes me think this is from excess glue or sealant around the camera area; and along the sides, looks like it's where they've wiped extra glue off when they glued the back? The weirdest bit is the square mark.
I feel I'm being really fussy and would not return it just because of this (and because I'm in New Zealand, where probably very few htc are ever sold, I'd probably be in for a world of pain doing a return). But I'd like to remove the marks if possible.
Has anyone seen anything similar? Or know how to remove marks like this?
What can I use to clean the back? All the talk about this phone says 'glass front and back', but neither of them feels like glass. The back feels (and sounds, if you tap it with a fingernail) like a hard polymer/plastic; is that what it is?
Thanks!
Click to expand...
Click to collapse
Looks like the glass coating problem that I had with the U11. Contacted customer support, and they offered me a replacement device. Started off with the sapphire blue, exchanged for a solar red.
Luckily have had no such problems with my translucent blue U12 yet.
When you received the device, did you have a few chips along the frame? My brand new Pixel 3 out of the box had pin sized chips, black spots, along the white frame. Exactly where the plastic wrapping wasn't covering. Not sure if it's worth RMA'ing over that.
If my phone was chipped on unboxing (regardless of color) I'd return it. Sounds like the delivery crew was having a time with your Pixel.
I don't think the delivery crew had anything to do with it. The seals were all still on place, no signs of being opened. Think it was a quality control issue with Google.
No chips, scratches, or marks on mine. Just pearly white.
No blemishes on mine although QA concerns, mine has a gyroscope sensor calibration problem from new and it's been 18days now and counting that google have been 'investigating'
I had a couple spots like how you described and I think what you may be looking at is where some of the white backing on the underside of the glass is either missing or overtaken by adhesive. (like mine) I applied a little heat, ran a piece of paper along the seem where the spots are and removed the adhesive. Doing this, completely removed the blemishes. -But I agree with ZzEzZ, if there is any physical defect that is even the slightest bit annoying, return it before its too late.