Help me please - General Questions and Answers

Hello I have a Samsung Galaxy S5, Model Number SM-S902L. I shattered the screen on it today and I am trying to recover my contacts. I have tried a couple of programs to try to access them to no avail. The program doesn't have my model number listed and if I try to type it in it won't accept it. I can turn the phone on and hook it up to PC and access files, but I don't know if I can get the contacts that way or not. Please someone tell me if there is certain file I can grab off there and put on my new phone or if I can just view the file and grab the contacts from there. HELP PLEASE!

1. Let me ask the obvious. Was your phone synced to google contacts (I am sure you will not be asking if it was but it never hurts to ask)
2. By any chance did you sync with Kies?
3. Which software did you try. - Did you try this one? http://www.fjsoft.at/en/

Related

[Q] Screen broken, question about backups

Hi guys!
I just broke my phone - the screen - si I can still turn it on, and connect it to my computer. Although I cant access the memory card since I cannot enable the "share mode" .
I have two questions:
-Is there a way I can get back my contact list while the phone is connected to my computer? Like i said, I can't use the screen, but perhaps there is some sort of program allowing me to access either the memory card or the internal memory of the phone (my contact list was spread out on both)
-I know that the phone was doing a backup on a regular basis.Is there a way to access to my contact list online?
Thanks for your time and your answers!
Nelchior said:
Hi guys!
I just broke my phone - the screen - si I can still turn it on, and connect it to my computer. Although I cant access the memory card since I cannot enable the "share mode" .
I have two questions:
-Is there a way I can get back my contact list while the phone is connected to my computer? Like i said, I can't use the screen, but perhaps there is some sort of program allowing me to access either the memory card or the internal memory of the phone (my contact list was spread out on both)
-I know that the phone was doing a backup on a regular basis.Is there a way to access to my contact list online?
Thanks for your time and your answers!
Click to expand...
Click to collapse
If I knew more about how to use ADB I would say probably yes there's a way to manually pull it from the phone... as for #2 if it was backing up contacts it was most likely to either VZ's backup assistant or your google account, both of which you can recover them from
Thx for the advice Anoninja.
I tried the Verizon Backup online, the list is empty, apparently I never tried it. 'm assuming the "auto" backup was being done by another app..
Nelchior said:
Thx for the advice Anoninja.
I tried the Verizon Backup online, the list is empty, apparently I never tried it. 'm assuming the "auto" backup was being done by another app..
Click to expand...
Click to collapse
when you log into your google account after setting up the phone it will sync contacts, calendar, and gmail (and will keep doing it periodically unless you turn off the syncing) so try looking at your account online to see if it saved it... also some apps like facebook or twitter will 'sync' contacts but its really only syncing friends and possibly their numbers/info from that site so it may not be of any help... whenever I add or edit a contact on my phone I export a contact list to my sd card so it's never lost and easy to access when setting up the phone, just import it back in

[Q] [ASK]my phone wont detect contact which has +62 number

hello guys.
i am nexus s user who is currently use MIUI 2.2.10 Brickmaker ROM.
i have a problem. my phone wont detect contact number that have number +62
i dont know why.never experience this issue before.
i want to ask in the Brickmaker thread but because of my post i cant do that.
i wonder if someone could help me
I had the same problem
It might be the settings on yor contacts. 1st. Go to CONTACTS, 2nd click the option/menu button on your phone, then click on DISPLAY OPTIONS and make sure all your the boxes are checked.

Galaxy S6 - rebooted and now stuck on Setup Wizard

Hello. I need some help with my dad's phone. He's had it for about a year and it suddenly rebooted and is now going to the Setup Wizard as if this phone is brand new. He tried entering his email and password numerous times but cannot get beyond the setup. We are sure he was entering it correctly because I went over to help and we can login to his Gmail just fine on the computer. He called Verizon and they said "there is something wrong with the phone" and sent him a new one.
We have to return the old phone, but before he does so he wants to know if I can recover photos that are on the phone. When I connect the phone to my computer I see a folder called SM-G928V but it is empty.
Is there any way to help him get his photos off the phone? No, they were not backed up online. I just set that up on his new phone.
Tried looking on Youtube?
I think there are some videos on how to bypass google acc lock.
Because you have to give permission to the PC... flash the latest firmware to your Dad's phone. Then it shoukd work

Galaxy S5 with broken screen

Hi there.
Please could someone suggest how I can migrate all the data from a Galaxy S5 with a broken screen over to a new Galaxy S5 which is the identical model.
The broken phone is not locked and internally is working normally but after being dropped I think the LCD has gone so badly that I cannot make out anything on the screen. It still seems to respond to any touch input OK.
If I could see it I would have simply used Samsung Smartswitch which is installed on both phones to transfer everything. However, without being able to see the screen I can’t find it in the apps to open it.
If I could remotely get the phones desktop up on my PC maybe I could open the app from there. With Smartswitch open on both phones I could see on the new phone where to tap on the old on to make it start the transfer.
Does anyone have any suggestions how I can either open the app remotely or maybe suggest another way to move everything across.
MarylinC said:
Hi there.
Please could someone suggest how I can migrate all the data from a Galaxy S5 with a broken screen over to a new Galaxy S5 which is the identical model.
The broken phone is not locked and internally is working normally but after being dropped I think the LCD has gone so badly that I cannot make out anything on the screen. It still seems to respond to any touch input OK.
If I could see it I would have simply used Samsung Smartswitch which is installed on both phones to transfer everything. However, without being able to see the screen I can’t find it in the apps to open it.
If I could remotely get the phones desktop up on my PC maybe I could open the app from there. With Smartswitch open on both phones I could see on the new phone where to tap on the old on to make it start the transfer.
Does anyone have any suggestions how I can either open the app remotely or maybe suggest another way to move everything across.
Click to expand...
Click to collapse
If you have or can get USB debugging enabled on the device, this tool should work well for you.
https://forum.xda-developers.com/showthread.php?t=2786395
If you never personally enabled USB debugging in the system settings on your device, then it isn't enabled, which means you'll have to get it enabled somehow. There are few ways to get it enabled even with the broken screen, but it very much depends on exactly which model number your S5 is. Look in system settings>about phone>device info>model number or system settings>about phone>hardware info>model number to find your model number, or you can remove the back cover and look behind your battery to find the model number.
I'll try to help as much as your device will allow me.
But first, tell me exactly what kind of data you want to transfer.
Do you mean the usual user data such as pictures and etc..?
Or do you also mean the user settings, info for their various logins/accounts, banking info and deeper more personal or even system info?
Does the user have an active Samung account with the broken device registered in their account? If so, you can try transferring via their Samsung account.
Sent from my LGL84VL using Tapatalk
Thanks for replying Droidriven.
The exact model number is SM-G900F.
Just to clarify, it is my brothers phone that is broken and he and I both have the same model. The new phone is also the same model which has been ordered but has not arrived yet. It should arrive either this morning or Monday.
However, for the moment I can at least try things out on my phone first. On my phone USB Debugging is off by default so I am sure it has not been enabled.
As I said previouly, the touch screen seems to respond because I can still answer calls simply by knowing where to swipe. I know where the apps button is on the home screen but obviously I cannot scroll through the apps to find the settings icon.
I am hoping to transfer as much as I can including apps and user settings, texts, etc.
My brother has not registered for a Samsung account.
MarylinC said:
Thanks for replying Droidriven.
The exact model number is SM-G900F.
Just to clarify, it is my brothers phone that is broken and he and I both have the same model. The new phone is also the same model which has been ordered but has not arrived yet. It should arrive either this morning or Monday.
However, for the moment I can at least try things out on my phone first. On my phone USB Debugging is off by default so I am sure it has not been enabled.
As I said previouly, the touch screen seems to respond because I can still answer calls simply by knowing where to swipe. I know where the apps button is on the home screen but obviously I cannot scroll through the apps to find the settings icon.
I am hoping to transfer as much as I can including apps and user settings, texts, etc.
My brother has not registered for a Samsung account.
Click to expand...
Click to collapse
To enable USB debugging, you can try using one phone as a guide to go through the settings menu. On the broken phone, using the working phone side by side while copying the exact motions and touchs try navigating to system settings>about phone>software info>build number(or wherever build number is located in your device settings, it varies), tap 7-10 times really quickly on the spot where build number is located on the list, if you get it right, you'll enable developer options, from there, using the other phone as a guide, go to system settings>developer options>USB debugging and enable it.
Or, try this tool to get USB debugging enabled while in download mode, and then use Odin to flash TWRP custom recovery instead of the stock firmware as described in the guide, you don't need to flash the firmware, just TWRP if you choose to do so while you are at it, TWRP can be used to backup and transfer the data but involves flashing the other device with TWRP also.
http://www.99mediasector.com/enable-usb-debugging-locked-phone-without-access-setting/
Once you get USB debugging enabled there are options:
1) You can use the tool I linked you earlier.
2) You can use adb to backup the data that you want to keep then use adb to transfer the data to the new device, adb works through a command terminal on PC and requires no touch input, you can do everything by command line if you find/know the correct commands to do what you need, as described in the link below, but you can ignore the stuff about unlocking your bootloader.
https://forum.xda-developers.com/galaxy-nexus/general/guide-phone-backup-unlock-root-t1420351
3) You can flash TWRP custom recovery via Odin and then use TWRP to backup the data that you want to save and then flash TWRP on the device the data is to be transferred to then use TWRP on that device to restore all of the data that you saved onto the new device, if the device that is being replaced via warranty is the exact same device and will be used by the same person, you can completely backup everything on the device and then completely restore all of it on the new device. Just verify that your bootloader is not locked before you flash TWRP, it won't work with a locked bootloader.
4) You can try using Samsung Smartswitch on PC.
Those are just the options I can think of off the top of my head, there may be some other ways, it's just a matter of what you are comfortable with or not.
If you are comfortable with one of these options, I'll try to help you through whatever you need or don't understand. If you choose the stuff that involves flashing the device(s), I need to check some specifics about your device(s) before you do so and I need to be certain you understand how the flash/backup/restore process works in order to make sure that nothing gets messed up or lost/wiped during the process.
Sent from my LGL84VL using Tapatalk
Thank you so much Droidriven. The new phone arrived this morning and your idea of using smartswitch from my windiws PC did the trick.
I only had to touch once on the broken phone to trigger the backup to my PC which worked a treat. After that everything else was plain sailing and the new phone is all set up with all the data intact.
MarylinC said:
Thank you so much Droidriven. The new phone arrived this morning and your idea of using smartswitch from my windiws PC did the trick.
I only had to touch once on the broken phone to trigger the backup to my PC which worked a treat. After that everything else was plain sailing and the new phone is all set up with all the data intact.
Click to expand...
Click to collapse
Good to go, glad to help.
I thought it might, I just wasn't sure about whether USB debugging was required by SmartSwitch, I have never needed to use SmartSwitch so I'm not familiar with its ins and outs.
Sent from my LGL84VL using Tapatalk
No, USB debugging isn't required on smartswitch.
My brother is like a kid with a new toy now that he has his phone back with all his stuff restored and working.
Thank you again.

Retrieving contacts from Galaxy A01 broken screen

I am very computer illiterate so I am hoping someone can help me here! My friend has a Galaxy A01 with a broken screen and he needs his contacts off of it. He didn't have it backed up in google or anything. I have his broken phone here. CAnt I just connect his phone to my computer and somehow retrieve his contacts off of it? Any help would be greatly appreciated!
sme3mis said:
I am very computer illiterate so I am hoping someone can help me here! My friend has a Galaxy A01 with a broken screen and he needs his contacts off of it. He didn't have it backed up in google or anything. I have his broken phone here. CAnt I just connect his phone to my computer and somehow retrieve his contacts off of it? Any help would be greatly appreciated!
Click to expand...
Click to collapse
No, you have to be able to unlock the screen in order for PC to connect to the device. Your screen is broken which means you can't unlock the screen. If they did not have anything backed up to Google then I'm pretty sure they also did not have USB debugging enabled. Between the screen being broken and USB debugging not being enabled, you are pretty much screwed with no way to retrieve anything from the device.
This is what happens when one takes things for granted or never considers that things can easily go wrong and overlooks the necessity of backing up important data to avoid the situation they are currently in.
Accept your losses and consider it a learning experience. In the future, make certain to back up important data.
Hi, do you mean your computer can detect your friend's phone via USB cable? If yes, try Coolmuster Android Backup Manager. Its free backup function can help you access to contacts on the phone and export them to the computer via USB cable. It's easy and safe. You just need to enable USB debugging on the phone. About the details, please search online. Hope this will be your help.
You may not able to get back contacts if you don't have a backup on Google. You can check the local backup. If you have taken local backup then, you can bring back his contacts.

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