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Random shutdowns after battery change

Hey guys, I'm hoping someone can help me out here. 2 nights ago I opened up my sons Nexus 5 and changed the battery. I replaced it with a oem replacement that I found on Amazon. I put the phone back together and everything works fine, but he is suffering from random shutdowns. He says that he plays his phone throughout the day and every now and then when he pulls his phone out of his pocket it has powered off. He has to hold down the power button to restart the phone. Has anyone ever had this issue? Do I need to take the phone back apart? Help please!

Open the phone again to make sure everything inside is connected firm and correctly. Otherwise if you keep getting the issue after, you should probably send the battery back to the seller.
It is very difficult to find genuine batteries these days as this phone isn't manufactured anymore. Every battery being different in every phone these days. Planned obsolescence at it's best.
Sent from my Nexus 5 using Tapatalk

SAme happened to me recently, make sure all the connections are ok and if its still acting ****ty send it back for a replacement.

dkconor said:
Open the phone again to make sure everything inside is connected firm and correctly. Otherwise if you keep getting the issue after, you should probably send the battery back to the seller.
It is very difficult to find genuine batteries these days as this phone isn't manufactured anymore. Every battery being different in every phone these days. Planned obsolescence at it's best.
Sent from my Nexus 5 using Tapatalk
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Yes, recheck the connections, but I strongly suspect defective battery, too. I don't know if this one is any better: https://lg.encompass.com/item/10389517/LG/EAC62078701/Rechargeable_Battery,lithium_Polymer. Probably more $ but not unreasonable. I believe I read shipping is about $8.
Sent from my Nexus 9 using Tapatalk

Hard-Bricked Hammerheads thread

My Nexus 5 died on me.
A few days ago, I woke up and connected my phone to the charger and went on with my daily routines. And when I checked the phone after half an hour, the phone was completely off. I tried to turn it on and tried all the key combinations, the phone showed no response at all; no Google logo, no bootloader, no TWRP, the screen was just completely off. I thought that it was the battery's fault as the phone was almost 2 years old and had been showing signs of depreciation. It doesn't even show anything even when I connect it to the charger, instead it heats up a lot during charging. So I took it to the service centre and the guys at the service centre told me that the motherboard had got fried and the only solution is to get a new mobo which costs 13,500 INR (200$). But, I don't want to spend that much fixing this device, I think its better to buy a new phone. I am planning to get something cheaper than the Nexus 5 with a not bad specification and good dev support (thinking about Moto G 3 and OPX).
Three of my friends also had bad experience with the Nexus 5.
One friend had the same issue, the phone died one day without any apparent reason. He is now using a YU Yuphoria.
The other two friends' phones just started bootlooping one day. Both those phones were not even rooted ( not the power button issue, they also had to replace the motherboards, but luckily their devices were under warranty back then, so they got it replaced for free). I think LG used cheap low quality components to make the Nexus 5.
What do you guys think could have caused this problem?

I had the same issue. I received a Nexus Device from a friend with a faulty wireless card. I know it was faulty because when I could get it turned on, it would never turn the WiFi adapter on.
What I did to fix it was, I ordered a broken Nexus off ebay. The screen was cracked and the guy tried replacing it but he f'd up the internals somehow. I swapped out the mother board which was easy and flashes stock Marshmallow and haven't had any problems since.

goku14238 said:
I had the same issue. I received a Nexus Device from a friend with a faulty wireless card. I know it was faulty because when I could get it turned on, it would never turn the WiFi adapter on.
What I did to fix it was, I ordered a broken Nexus off ebay. The screen was cracked and the guy tried replacing it but he f'd up the internals somehow. I swapped out the mother board which was easy and flashes stock Marshmallow and haven't had any problems since.
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But that's just a small issue compared to mine :/.
Still a sign of cheap components.

yzak58 said:
But that's just a small issue compared to mine :/.
Still a sign of cheap components.
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Same thing would fix yours. If you buy one with a broken screen then just swap motherboard it would be cheaper than buying a mb replacement. I have the opposite issue with my wife's G2, motherboard is ok, but everything else, screen, battery, toast.

Horrible experience my time using Swappa and first time selling my used phone.

Just a warning to those wanting to sell a used phone. There are of course risks associated with this however small it may be.
I have an LG G4 that I hated due to many reasons. The phone was in great physical condition though so I decided to sell it on Swappa. I've given away phones or just kept them around but had never attempted to sell one.
I had already replaced my phone with the LG V20 so the phone sat for a few weeks unused. I charged both batteries and did a factory reset and sold it on swappa.
No feedback was ever left but I didn't mind. About 14 days later the buyer files a claim that the usb port is loose and the phone started to bootloop after he did a sprint update. He had a difficult time getting them to get his information out but best buy finally did.
As a good seller, I refunded him as soon as I got it back but I thought how odd that my phone with a perfectly fine usb port gets all these issues 2 weeks after selling it.
I understand the bootloop may just be REALLY bad luck but the broken port lets me wonder if someone did a motherboard swap. The cord can't even stay in the phone at all. I would NEVER sell something that isn't in great condition which is why I've never sold a phone prior to this. I took pictures of the only small scratch and close ups of the entire phone.
I guess that the only thing I can do is attempt to heatgun the motherboard and when it boot's up, see if the imei matches. End of rant.

esqueue said:
Just a warning to those wanting to sell a used phone. There are of course risks associated with this however small it may be.
I have an LG G4 that I hated due to many reasons. The phone was in great physical condition though so I decided to sell it on Swappa. I've given away phones or just kept them around but had never attempted to sell one.
I had already replaced my phone with the LG V20 so the phone sat for a few weeks unused. I charged both batteries and did a factory reset and sold it on swappa.
No feedback was ever left but I didn't mind. About 14 days later the buyer files a claim that the usb port is loose and the phone started to bootloop after he did a sprint update. He had a difficult time getting them to get his information out but best buy finally did.
As a good seller, I refunded him as soon as I got it back but I thought how odd that my phone with a perfectly fine usb port gets all these issues 2 weeks after selling it.
I understand the bootloop may just be REALLY bad luck but the broken port lets me wonder if someone did a motherboard swap. The cord can't even stay in the phone at all. I would NEVER sell something that isn't in great condition which is why I've never sold a phone prior to this. I took pictures of the only small scratch and close ups of the entire phone.
I guess that the only thing I can do is attempt to heatgun the motherboard and when it boot's up, see if the imei matches. End of rant.
Click to expand...
Click to collapse
Never a good idea to heatgun a phone

PeterJ74 said:
Never a good idea to heatgun a phone
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I plan on trashing the phone. Figured, that I'd do this before throwing it away. I've used this technique on xbox 360 to repair a hackable xbox and watercooled it (video on youtube). It lasted years until I got tired of it. I've already butchered the free external battery charger to make it charge my v20's battery. I'll be dumping off the 2 batteries at bestbuy's battery dump today.

The dreaded battery gate on my Pixel 4 XL

I bought my Pixel 4 XL when it first released and pre-ordered,. I soon after got my phone and everything was lovely I had a screen protector ready for it and a good case to protect it from any falls or any damaged. I've had the phone since the phone released and now my phone is refusing to hold a charge.. It seems to be stuck at 50% but dies as soon as I take it off the charger. At one point I was able to make it actually charged the battery from 0 to 100 if I squeezed the bottom G portion of the back of the phone. That seems to have stopped working now.. now my phone even on the charger is literally at 0%, and the only thing keeping it alive is a charger itself. As soon as I take it off it will turn off randomly but when I plug it into the charger in powered off , it will show a battery with a ? Within it. My phone is under the one year manufacturers warranty and Google advise me that I could take it into uBreakiFix to get it fixed.. mind you, the place is almost 60 miles away from me. I have never dropped my phone it's been in a case and the screen is a virgin screen because I've had a screen protector on it since the moment I opened the box..
This kind of reminds me of the Nexus 6P shutting off at 30 to 40% because of a faulty battery..
I've googled around for solutions and apparently this is a known issue in Google tracker and apparently it is a hardware issue with a flex cable that comes out of the battery... Not only does the battery have a negative and a positive terminal it also has a data terminal that reports battery health battery temperature battery voltage and anything having to do with the battery. Well apparently the soldering in that part of the cable is faulty and cracks according to them due to dropping the phone or damaging it but again mind you I've never dropped my phone it's been in the case since day one..
I've taken really good care of my device like I'm pretty sure a lot of you have...
I have a feeling that before the Pixel 5 is out many people will be experiencing these problems because this is not a software problem this is a manufacturing problem within the phone itself.
again I took a really good care of my phone this was not supposed to happen so expect it to happen in yours even though you've taken good care of it.

i42o said:
I bought my Pixel 4 XL when it first released and pre-ordered,. I soon after got my phone and everything was lovely I had a screen protector ready for it and a good case to protect it from any falls or any damaged. I've had the phone since the phone released and now my phone is refusing to hold a charge.. It seems to be stuck at 50% but dies as soon as I take it off the charger. At one point I was able to make it actually charged the battery from 0 to 100 if I squeezed the bottom G portion of the back of the phone. That seems to have stopped working now.. now my phone even on the charger is literally at 0%, and the only thing keeping it alive is a charger itself. As soon as I take it off it will turn off randomly but when I plug it into the charger in powered off , it will show a battery with a ? Within it. My phone is under the one year manufacturers warranty and Google advise me that I could take it into uBreakiFix to get it fixed.. mind you, the place is almost 60 miles away from me. I have never dropped my phone it's been in a case and the screen is a virgin screen because I've had a screen protector on it since the moment I opened the box..
This kind of reminds me of the Nexus 6P shutting off at 30 to 40% because of a faulty battery..
I've googled around for solutions and apparently this is a known issue in Google tracker and apparently it is a hardware issue with a flex cable that comes out of the battery... Not only does the battery have a negative and a positive terminal it also has a data terminal that reports battery health battery temperature battery voltage and anything having to do with the battery. Well apparently the soldering in that part of the cable is faulty and cracks according to them due to dropping the phone or damaging it but again mind you I've never dropped my phone it's been in the case since day one..
I've taken really good care of my device like I'm pretty sure a lot of you have...
I have a feeling that before the Pixel 5 is out many people will be experiencing these problems because this is not a software problem this is a manufacturing problem within the phone itself.
again I took a really good care of my phone this was not supposed to happen so expect it to happen in yours even though you've taken good care of it.
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Click to collapse
I would push for in advanced RMA. Be civil and respectful but also set boundaries, like the fact that a 60 mi trip is absolutely insane for a product that is under warranty and is experiencing a manufacturing defect. If you're getting nowhere with the current rep, ask to escalate the case to a manager and proceed to plead your case. They should do it, I don't see why they wouldn't under your scenario as you tell it. Good luck.

I've had my Oh So Orange Pixel 4 XL since probably the same time as yours and no battery charge and usage issues here. You're within the one year warranty so I would go for a replacement.
Sent from my Pixel 4 XL using Tapatalk

I've had this problem. I took it to ubreakifix to have it repaired. No problems since.
The service I received at ubreakifix was subpart today the least.
Google will also let you send the phone in for repair. You would just have to wait.
Fyi I had to take my phone in to ubreakifix they didn't have parts, then wait for parts to come in. Then their online tracking said the phone was done and when I came in had to wait an hour for it to actually be repaired.
If they are that far away save yourself a headache and just send it in to Google.
Sent from my Pixel 4 XL using Tapatalk

speeddemon1891 said:
Google will also let you send the phone in for repair. You would just have to wait.
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Click to collapse
I had replaced my Nexus 5X twice with Google and both times they send you a phone and THEN you send back the old one. The only wait time was receiving the working phone which was no more than 2 days.
Sent from my Pixel 4 XL using Tapatalk

Here is what happens. See the picture of the Pixel I just had fixed. And why pressing on the G on the back glass helps.
Look at the new battery on the ground under the phone. Notice the gold connector. Then look at the used battery in the air. The connector comes off the battery.
In my case, the connector was stuck in the board, and the main board needed replacing. Thankfully google approved it.

I honestly feel like that with time this will start beginning to happen on a lot of pixel 4 xls

EeZeEpEe said:
I had replaced my Nexus 5X twice with Google and both times they send you a phone and THEN you send back the old one. The only wait time was receiving the working phone which was no more than 2 days.
Sent from my Pixel 4 XL using Tapatalk
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I think that only works if you bought directly from Google or Fi. 3rd party, i.e. Verizon, BB purchases do not have advance replacement. You can't even put a credit card hold on a device to get AR if you didn't buy it from them.

bobby janow said:
I think that only works if you bought directly from Google or Fi. 3rd party, i.e. Verizon, BB purchases do not have advance replacement. You can't even put a credit card hold on a device to get AR if you didn't buy it from them.
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Click to collapse
You could be right. My last 3 Google phones were all through Google Store so wouldn't know how replacements are through retail stores.
Sent from my Pixel 4 XL using Tapatalk

WeBreakUpay sucks. They changed a battery in my 2XL and the camera stopped working a few days later. They said it wasn't their fault. They charged me for it. So I bought a 4XL and vowed never to set foot in there. Send it back to Google. Hopefully you have a backup.

Redmi K30 Pro Won't Charge

I plugged the charger in, but the phone didn't seem to detect that it was charging. I was wondering if anyone also got this issue?
same issue below
https://www.youtube.com/watch?v=tmx4gegScPw

Hi there,
I've got the same error when I woke up yesterday the phone was at 55% battery. I'm in contact now with the store I bought it from. I've been using the phone for about one and a half months.
Cheers
Gesendet von meinem ONEPLUS A5000 mit Tapatalk

I got the same issues. There is a repair video on youtube. I wonder how many users have similar issues.

I had the same issue in December - I sent it back to the store I bought it from, and they repaired it, but after a short while it had the same problem again. I ended up repairing it a 2nd time myself.
For me it was the flex cable that stretches from the charging port over the battery to the mainboard - I suspect it overheats or becomes detached or some combination of those two things. I suspect the 'turbo' charger that comes with the phone overheats the battery and damages that cable, but it's only a suspicion. Since I repaired the phone I've been using a quick charge 3 charger instead... not as quick but not too bad either.
This is a repair video for it that I found after I fixed mine... if you wanna try doing it yourself. Not horribly difficult...
You'd need a new flex cable first - I ordered two from SunSky and had it delivered for around 13 Australian dollars altogether. It's been working since I fixed it back in January without any problems.
Good luck.

jelreyn said:
I had the same issue in December - I sent it back to the store I bought it from, and they repaired it, but after a short while it had the same problem again. I ended up repairing it a 2nd time myself.
For me it was the flex cable that stretches from the charging port over the battery to the mainboard - I suspect it overheats or becomes detached or some combination of those two things. I suspect the 'turbo' charger that comes with the phone overheats the battery and damages that cable, but it's only a suspicion. Since I repaired the phone I've been using a quick charge 3 charger instead... not as quick but not too bad either.
This is a repair video for it that I found after I fixed mine... if you wanna try doing it yourself. Not horribly difficult...
You'd need a new flex cable first - I ordered two from SunSky and had it delivered for around 13 Australian dollars altogether. It's been working since I fixed it back in January without any problems.
Good luck.
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How long you have to heat to be able to open back cover? I do not want to overheat phone.

i928 said:
How long you have to heat to be able to open back cover?
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Click to collapse
I didn't have trouble opening my cover as the people at the shop I bought it from who repaired it the first time had already opened it - I didn't have to heat it up at all. I used a guitar pick to re-open it... wasn't difficult.
So to answer your question - I don't know how long, as I didn't have to use heat for my situation, sorry.

I used hair dyer to heat for 2 mins to open poco f2 back cover.