Hey everyone, I've exhausted all my options (verizon, samsung, friends, google, etc) in recovering my phone. Hoping you can help.
What happened: verizon galaxy S6, stock, unsure if USB debugging was enabled (unlikely but possible, cant remember if I enabled it with this phone or my last one). I woke up and saw there was an OS update that downloaded overnight, and without thinking about it, just began the installation. The next message I saw said "installation failed" or something along those lines, can't remember exactly. After that, rebooting the phone froze on the verizon logo, and would stay until the battery died.
What I tried and what i CAN do:
Get into maintenance boot mode.
Safe mode: no change.
Simulated hard reboot: no change.
Erasing cache: No change.
Odin on phone: able to get into this from android recovery, but no program on my computer has been able to pull files or flash a rom without doing a factory reset.
Verizon wireless update assistant: Recognizes phone but can only do a factory reset, will not recover data.
Samsung smartswitch: same as above
Other details: Definitely not backed up through verizon, google, samsung (yes I am kicking myself for not going through any of these convenient services that were practically shoved down my throat).
Using a macbook, but I can get access to a PC if absolutely necessary.
When I turn my phone on, I have a yellow triangle with an exclamation point, an android with Xs for eyes rotated 45 degrees, and it goes to system recovery. When I reboot from there, it goes to a normal boot, but freezes on the verizon logo and gets stuck there.
I don't give a crap about this phone, but I have pictures from the first year of my daughter's life on it that I don't want to lose, and I was too stupid to back them up. If you can help I would be incredibly grateful. If it makes you pity me more, I've been using an iPhone 4 for a couple of weeks while I tried to sort this out on my own. I don't want to factory reset this and move on if I can save the pictures.
One last thing I tried: heimdall/jodin/flashing a stock firmware. I can consistently load odin mode and get to download mode, but jodin can't obtain the PIT file so I can't go any further.
I appreciate any help. I can just factory reset and move on, but I really don't want to lose the pictures of my daughter if I don't have to.
Related
First time poster, I apologize if this post is a mess.
I recently dropped my Droid Charge down a flight of stairs. The phone itself still seems to work - I can boot it up, it plays all the proper sounds, and my 7pm alarm even went off today (hadn't had it on to test that before), but the screen is completely dead.
I've already upgraded to a Galaxy Note 3. I had a backup with SMS Backup & Restore from April; same for my Checkbook app - these are the two apps I'm most concerned about. I'd like to get the additional data since April 22.
My Charge is rooted, though I got a lot of walkthrough to do it - I also did the root over two years ago.
I have these links in the chatlog with the friend who helped me root, if that helps at all:
http://forums.androidcentral.com/dr...charge-windows-drivers-w-direct-download.html
http://www.mediafire.com/?yn37uc4z3cx3bl6
http://rootzwiki.com/topic/10515-odinall-in-oneep4d-gingerbread-236-w-cwrimo-kernelrooted/
http://forum.xda-developers.com/showthread.php?t=1172182
Problem: USB debugging was turned off when I dropped the phone. I didn't know any better until I'd already broken the screen. I've tried MoboRobo, MyPhoneExplorer, and Samsung Kies, and nobody sees the phone. It beeps when plugged in, and with Kies the hard keys light up about ten-twenty seconds later, but that's the furthest I've gotten.
I'm willing to boot to recovery and use adb/command prompt/whatever, but I can only find these instructions for other phones, and I'm worried that if I use the wrong phone's menu instructions I'll end up wiping it instead of booting to recovery. I'm also not too clear on if ADB is a different build for different phones... this is my first time doing this.
I don't have a mini-HDMI cable but if that's the better solution I'll get my hands on one.
Any help is appreciated, thank you!
I bought my Xoom when they first came out and have never rooted or unlocked it. It's been a good tablet all these years, but for no apparent reason, now won't boot up. I haven't loaded any new apps on it in months. I picked it up off the charger one morning and it was frozen. I rebooted it, and it refuses to go past the "M" logo screen. Multiple soft resets had no effect. I tried a factory reset - it says "Wiping data...Performing BP Clear...BP clear failed. Formatting /data...formatting /cache...Data wipe complete." Another reboot takes me back to the "M" screen, and I'm stuck once again.
I loaded up the Motorola drivers into my computer, and plugged the Xoom in. The computer sees it on a hardware level (in Devices, it shows up as MZ602, but it never shows up as a drive letter where I could actually drag files to and from it. (As I recall, it has to be fully booted and on before it shows up as a drive letter, but I may be wrong on that. I haven't plugged it in to the computer very often)
So I'm out of ideas, other than spending $160 to send it back to Motorola repair, which I don't think I'll do for a four year old tablet. Any ideas, anyone? Thanks!
jfran2 said:
I bought my Xoom when they first came out and have never rooted or unlocked it. It's been a good tablet all these years, but for no apparent reason, now won't boot up. I haven't loaded any new apps on it in months. I picked it up off the charger one morning and it was frozen. I rebooted it, and it refuses to go past the "M" logo screen. Multiple soft resets had no effect. I tried a factory reset - it says "Wiping data...Performing BP Clear...BP clear failed. Formatting /data...formatting /cache...Data wipe complete." Another reboot takes me back to the "M" screen, and I'm stuck once again.
I loaded up the Motorola drivers into my computer, and plugged the Xoom in. The computer sees it on a hardware level (in Devices, it shows up as MZ602, but it never shows up as a drive letter where I could actually drag files to and from it. (As I recall, it has to be fully booted and on before it shows up as a drive letter, but I may be wrong on that. I haven't plugged it in to the computer very often)
So I'm out of ideas, other than spending $160 to send it back to Motorola repair, which I don't think I'll do for a four year old tablet. Any ideas, anyone? Thanks!
Click to expand...
Click to collapse
have u tried re-flashing the rom?
XT1080 Maxx - no recovery, no factory, and no USB connection to PC
I am trying to fix my brother's XT1080 Maxx, or at least get his photos off of it. This phone is stock, as my bro is not tech savvy at all.
He went to bed one night. I am not sure if the phone tried installing an update while unplugged or what happened, but when he woke up in the morning and tried turning it on, it stuck on the droid eye screen. He tried rebooting a few times and was finally able to get to the unlock screen, but once unlocked, everything crashed, like motolauncher, gapps, acore, media, etc.
We took it to several Verizon retailers, some official stores and some authorized retailers. Everyone said they could not help.
At this point, he gave it to me to work with. I tried recovery from fastboot, but it says boot failed. After lots of turning on and off, I was able to get to the unlock screen. After pushing OK to the millions of crashes, I was able to get to the settings screen. I tried everything from clearing cache to factory resetting within the settings. Nothing would work. Anything to do with data would bring up a .media crash. The best I got was turning on the Bluetooth, but nothing useful can be done with it. I also tried NFC, but could never complete a transfer, which didn't matter because I could not get to his gallery anyway. I booted in safe mode a few times and always got the same results.
I tried every option possible to connect the phone to my computer. The USB never did a thing, no matter what driver I tried using. I downloaded all kinds of programs from these forums. The computer would not recognize it in fastboot either.
I told my bro he was screwed and tried a fastboot factory reset. All it does is boot the phone in the normal way, which either sticks on the droid eye or finally makes it to the unlock screen. At this point, I am raging mad.
I decided to disassemble the phone to see if removing the battery would somehow magically allow me to connect it to the computer. I currently have just the board and battery connected to a PC. I had a fastboot driver to come up for a split second, but I have no idea how or why. I am not sure if I bent the board just right, which allowed a contact to be made, but I have not been able to replicate it.
Does anyone have any ideas? The phone is screwed for sure, so if there is anything extreme I can do to save his pictures, I will do it. Thanks in advance.
Gday everyone.
I just got this phone and since it was first powered on I've had issues. I will likely be going back to the carrier tomorrow and asking for a replacement, but wanted to put my experience down here. Ive looked at a lot of other threads, but all of them involve unlocking of bootloader, flashing etc - I havent done ANY of this (yet). Its fresh out of the box.
Location: Australia
Carrier: Optus
Model: MHA-L09 (cant access extended model number)
So first up, had issues connecting to the carriers in-store wifi, which uses a captive portal.
When I finally got it going I was presented with a Chinese site - id accept this usually considering it is Huawei.
This phone is a replacement for my dead Note4 and as such I wanted to restore apps, as I had no internet, I skipped the process.
Got back to my office and connected to my wifi fine, so decided to factory reset to get a fresh start.
Noticed that after reset the initial process was in a different order. Restored from Google and all apps downloaded, happy days for a couple of hours, just waiting for my service to port over.
2 hours later, I decide to restart the phone, it gets hung up on the Optus logo which is displayed before the reboot starts.
Hard reboot.
System loads, I figure I may as well see about a firmware update. Get 'Package installer isn't responding' errors. Try again, works, no updates available.
Go to google photos, get 'Package installer isn't responding' error.
At this point I think, f**k - what is going on here.
So I reboot into recovery to wipe the cache. This processes fine, but then the option to reboot the phone doesn't work.
Hard reboot.
Boots into recovery without me touching it.
Hard reboot. - happens again.
So then I think, fine ok, I've upset the balance, lets do a factory reset.
Factory reset hangs on 99% for over 30 minutes.
Against better judgement - hard reboot.
Now I have the EMUI logo with a nice round 0% under it... and that's where its staying.
Thoughts?
I have to fly interstate on the weekend and cant really afford unreliable comms. Should I ditch the Huawei?
Thanks all.
So - it seems that nowhere did i find a mention of the fact that if i plug it into my PC and goto the recovery mode, it loads eRecovery. Whilst this didnt actually work (I believe it only works for CN firmware) It did give me a shutdown option. I shut it down and started it again and im back into a fresh install.
Lets see how I go now...
Never restore backups from other phone.
Wow, helpful.
I didn't restore the backup from another phone, just apps, ie google downloaded the apps I selected.
The device is still performing poorly, even a standard reboot does not succeed, instead it hangs on the carrier logo before actually rebooting.
Ill take it back to the store tomorrow and ask for another one, im hoping Ive just gotten a dud.
Out of nowhere my S6 stopped working. Each time I restart my phone it gets stuck on the "LTE Plus" screen. I need to figure out a way to retrieve my pictures/videos. I didn't back them up. I checked my Samsung, Google, and One Drive accounts. Below is a list of things I can still do on my phone and things I've attempted. Let me know if you have any ideas.
1. I can soft restart my phone
2. I can restart it into download and bootloader mode
3. I can not start it up in safe mode
4. I wiped cache partition
5. I can connect it to my laptop via USB but it only shows as a bluetooth device. It does not show any options to open up files. The phone was not debugged prior to the phone breaking.
6. I've tried trial versions of Fone Lab and 2-3 other similar programs. Each time with no luck.
Would love to hear your thoughts or ideas. I really don't want to lose these pictures/videos. Thanks!