SM-G925F shows full GSM network, but can get calls only on 2G - Galaxy S6 Q&A, Help & Troubleshooting

Samsung galaxy S6 edge (SM-G925F) showing full covarage on 3G or 4G but when you call the number is out of covarage.
on 2G get the calls without any problem.
Tried full flash with ODIN, cleaning connectors inside, change coaxial cables, nothing help.
I have changed many sim cards and different providers. Checked internet, MMS settings, etc. nothing helped.
I also rooted the phone in order to choose bands, but I'm not really sure about that.
Its really strange working perfect on 2G and once I change to Auto the result is this:
Icon 2G (Edge) - always can connect
Icon 4G always can connect
Icon H+ - sometimes connect
Icon H - can not connect
Please help me to solve that issue!
Million thanks in advance!

Related

3g problem on samsung galaxy ace

i have Samsung galaxy Ace s5830M
my problem is with 3g internet
after i subscribe with 3g i face a problem that's my phone cant get the 3g it only show 2g internet with slow speed show only letter E instead of 3G or H
the setting for 3g subscription 100% right
the 2g mode setting is unchecked
my place is covered with 3g network
i tried to put my SIM card on another identical phone Samsung galaxy ace and the other phone is working very good with 3g coverage showing H on the status bar while my phone only show E
i tried by reinstalling the software and the problem still exist
i tried by entering *#*#4636#*#* and change the setting to Wcdma proffered i got the same result
and when i changed the setting to Wcdma only i got no signal, no connection
i tried to connect with the network operator telling me that there is no problem with connection the problem is in the phone
any one can help me to fix this problem
Sending it back to Samsung or your carrier is the best solution if you do not know what to do.

Signal Changing 3G H H+

Hi, I have the Wifi + 3G version of the Galaxy Tab 2 10.1 P5110 and experiencing problems with the signal changing.
I connect to a website called Salesforce and whenever I input data my connection drops, I have noticed at the top the signal is constantly changing between 3G, H and H+ every 3 seconds. When connecting to this website through Wifi I have no problem.
I have changed options to just use 3G only but this still switches between the 3 network variances.
I have tried putting another web browser onto the tab and this had no effect.
I have double checked and triple checked the APN settings, deleted APNs, created new APNs and no luck.
I have also contacted my mobile data provider to see if they and just give me 3g access and no H or H+ but thats impossible on there side of things.
I currently have samsung stock 4.0.4 android software installed on the tablet.
Any ideas on what I can do to resolve this issue with the signal switching all the time?
This happened with me when i was in a place with bad coverage or inside a building. It cant maintain a stable connection so it switches to another.
When i got out of the building or moved to a place with better coverage the connection became stable at H+.
Hope this helps.
Also, if your tab is not locked to a provider try another provider.

[Q] Network mode cannot set to 3G

Just got my Nexus 5 today.
However, in Wireless&networks / Mobile networks / Network Mode, I can only set it as 2G or LTE but not 3G.
I am currently on b-mobile in Japan and my Nexus 4 works fine on the network.
Wondering is it some sort of bug of KitKat or is it somewhat related to the SIM card I am using...
seanyseansean said:
Probably the sim card. Mine gives me the option, but another n5 on a different network (o2/UK) doesn't.
Click to expand...
Click to collapse
hmm, in my case, I can see the 3G option, just that whenever I select the 3G option, the system would automatically reset it when I navigate to other page.
Is that also the case on your N5 with O2/UK sim card?
On the other hand, I will test my N5 on different sim card tomorrow.
I have the same issue. If I select 4g, the dot stays when I go back, but I only get a full bar 2g connection. If I select 3g and go back, no dot is there but I only get a 2g connection.
Sometimes this was solved in previous handsets by going into the service menu and selecting 3g/2g from there.
MarkMcLovin said:
I have the same issue. If I select 4g, the dot stays when I go back, but I only get a full bar 2g connection. If I select 3g and go back, no dot is there but I only get a 2g connection.
Sometimes this was solved in previous handsets by going into the service menu and selecting 3g/2g from there.
Click to expand...
Click to collapse
I also tried forcing the N5 to use 3G only (by going into the test menu with "*#*#4636#*#*" code) but it still does not work...
OK, so I tried the SIM cards from my colleges, and my N5 can connect to 3G without problem.
It's weird that my SIM card works perfectly well on N4 but NOT N5...
Did not experience such SIM card computability issue before...
httimchen said:
I also tried forcing the N5 to use 3G only (by going into the test menu with "*#*#4636#*#*" code) but it still does not work...
Click to expand...
Click to collapse
Works for me now. Went into that test menu and selected GSM/CDMA auto PRL and I now have 3g. Didn't have to reboot.
3G cannot set for Virgin UK Sim
MarkMcLovin said:
Works for me now. Went into that test menu and selected GSM/CDMA auto PRL and I now have 3g. Didn't have to reboot.
Click to expand...
Click to collapse
I am also having the same problem, purchased the Nexus 5 from carphonewarehouse, can set on 4G or 2G, but when i set to 3G and comeback, it resets. Is that a SIM card problem? I tried to go on testing mode and apply GSM/CDMA auto PRL, that also not working. Is that a KitKat bug?
Same problem on Orange/EE in the UK. I can see the 3G option but phone won't let me change to 3G. Option never sticks. Just stays on 2G. Any ideas? Is this a known bug?
Thanks 101
101_North said:
Same problem on Orange/EE in the UK. I can see the 3G option but phone won't let me change to 3G. Option never sticks. Just stays on 2G. Any ideas? Is this a known bug?
Thanks 101
Click to expand...
Click to collapse
i think it's not a bug.i think it's a hardware problem. i'm having it with vodafone italy.
Same here on T-Mobile Austria :/
Already changed SIM card, without success. Maybe provider related issues?
unexist said:
Same here on T-Mobile Austria :/
Already changed SIM card, without success. Maybe provider related issues?
Click to expand...
Click to collapse
I'm on straight talk TT&T with a new SIM card, but sometimes the network mode doesn't stick. No idea why...
replaced a new 3G SIM, no luck
Just replaced a new 3G SIM Card didn't work the 3G option for me - Chunghwa Telecom Taiwan.
But I can select 2G, and dial number to make a phone call, so the SIM slot seem works fine, maybe just configuration issue?!
And, also I find a very annoying defect of my Nexus 5 32G(White), when hard-reset or flash to Factory Image, my Nexus 5 32G white goes crazy!! it just keep stuck and loop at Google Logo (not even show the 4 circle animation), and won't boot at all!
And I finally find a way to make it boot, by keep trying repeat flash factory, erasing userdata, erasing cache etc. is every had this issue?
EE/T-Mobile (uk) and I can't select 3g either, well I can but it doesn't stick.
I have a similar problem, except I can only select 3G / 4G, and not 2G because the 2G option isn't even displayed!! So infuriating. It still works through the *#*#4636#*#* menu, if I select GSM only then it does indeed go to 2G.
Is it possible that the SIM is somehow telling the phone OS it can't do 2G only? This didn't happen with my old carrier (same phone, only just switched). I have a feeling it's caused by the same thing that makes my phone number show up as 'unknown' now, too.
I have the same issue, I tried two different SIM, on is a Straight Talk sim that is set up to use the ATT network and used a T-Mobile sim card, both were unable to keep 3G as a setting.
My Nexus 5 seems that reluctant to drop from 3g to 2g when 4g is selected i have given up and now just manually select 2g to make sure i have a signal (im out in the sticks a bit). Sat at the PC with 4g selected i get no signal whatsoever, with 2g selected i get an indicated full signal strength.
Why on earth the N5 is so reluctant to dip its toe in the 2g territory when no data is on is beyond me.

Galaxy S6 Duos Network Issue

I need to solve an issue pertaining to my Galaxy s6 duos. The problem is that sometimes my phone's sim 2 wont work, although it is registered on the network but it won't make a call or send a message neither would it receive a call or message. After i put the phone in airplane mode and switch it back online,then the sim2 starts working. Please help me in solving this issue. What could be causing this problem?
Hmmm set sim 2 only to 2G network and check if it losse connection... (I suspect when phone leaves a 4g area and it has to connect to 3g sometimes stuck at searching ...)
I have an issue that whenever i use mobile data on sim 2 it connects to 2g. I need all the time to go and change from 3g/2g to only 3g then back again to get 3g working. Also noticed that if 3g is not in range it switches to 2g but when its in range it does not automatically take 3g.

HELP!! 3G Mobile Data not working. Somebody please help..

By default the Network Mode is on LTE/WCDMA/GSM (Auto) mode but when I switch on mobile data, nothing shows up, no data connection. And sometimes even no voice service, it shows "emergency calls only".
But when I switch to GSM only mode, EDGE connection shows up (which is normal), Internet goes normal but very slow with EDGE connection (Sometime GPRS).
I tried to swap SIM with my friend, and their SIM works fine with my phone under LTE/WCDMA/GSM (Auto) mode and I do get HSPA and HSPA+ Signal. (Network provider setting changed to their network provider)
I contact my network provider and they said my SIM has no problem, they did insert my SIM into their device and found no problem with my SIM on their device, they get HSPA+ signal with my SIM. And they ask me to take my phone to check for hardware failure.
I checked the APNs and network provider setting, reset back to Stock ROM and clean install my ROM several times, still have no luck
My subscription do have HSPA connection and has been using it for months at the same location, but now it just stay at EDGE and GPRS only.
Is that really a hardware problem? Or could it be SIM problem?
Device Info:
Device: Samsung Galaxy Ace 3 LTE (S7275R)
ROM: CM13-20160315build
Recovery: TWRP 3.0.0.0
Xposed: Xposed v80 sdk23 arm
Network Provider: redONE
Hui0531 said:
By default the Network Mode is on LTE/WCDMA/GSM (Auto) mode but when I switch on mobile data, nothing shows up, no data connection. And sometimes even no voice service, it shows "emergency calls only".
But when I switch to GSM only mode, EDGE connection shows up (which is normal), Internet goes normal but very slow with EDGE connection (Sometime GPRS).
I tried to swap SIM with my friend, and their SIM works fine with my phone under LTE/WCDMA/GSM (Auto) mode and I do get HSPA and HSPA+ Signal. (Network provider setting changed to their network provider)
I contact my network provider and they said my SIM has no problem, they did insert my SIM into their device and found no problem with my SIM on their device, they get HSPA+ signal with my SIM. And they ask me to take my phone to check for hardware failure.
I checked the APNs and network provider setting, reset back to Stock ROM and clean install my ROM several times, still have no luck
My subscription do have HSPA connection and has been using it for months at the same location, but now it just stay at EDGE and GPRS only.
Is that really a hardware problem? Or could it be SIM problem?
Device Info:
Device: Samsung Galaxy Ace 3 LTE (S7275R)
ROM: CM13-20160315build
Recovery: TWRP 3.0.0.0
Xposed: Xposed v80 sdk23 arm
Network Provider: redONE
Click to expand...
Click to collapse
I have exactly the same problem! Same ROM as well. Update to various CM13 releases, factory reset to stock kernel and rom but nothing helps.

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