Issue regarding headphone jack - Honor 6X Questions & Answers

Hi Guys,
I own Honor 6X in India (model BLN-L22) and on Build Number BLN-L22C675B340.
Whenever I used earphones with mic on my phone when I was on Marshmallow, I was able to play/pause/forward songs in any music player on my phone. Also it was possible to play/pause video in Youtube and Video player with button present on earphones.
After upgrading my phone to Nougat on Build number BLN-L22C675B340, I am able to see headphone with mic on notification shade but the button does not work anywhere.
Earlier I thought its issue of earphones but when I checked same earphones on devices like Honor 7, Honor 8 Pro or even on Moto G5s Plus, its working.
I thought only my device has the issue but when I checked it with two of my friends owning Honor 6X, they told me they are facing the same issue.
Is anyone else facing this issue with your phone in India? What should I do here?
Thank you,
Sumedh

Hi, standing by what you said about the same issue encountered by your friends, I'm strongly convinced that it could be a bug in the firmware.
I own an Europe variant (BLN-L21) but you made me curious, so I'll try to reproduce the issue with my earphones to let ya know if this happens in every firmware for Honor 6X, or not. Just some minutes and I'll update you about.
---------- Post added at 02:15 PM ---------- Previous post was at 01:54 PM ----------
Hardware keys works for me even using Samsung earphones dude... These earphones allows me only to increase or decrease the volume and to pause/play a tune, so don't know about changing tracks but i can say that regularly works. Could be a bug, if you didn't modified system files

I didnt modify any system files. Didnt even unlock bootloader and rooted. I am on official firmware.
I just tried Samsung E0-EG920BBEGIN earphones which have volume buttons and still its not working on all 3 mobiles.
I have contacted Huawei and awaiting for their response.

Sumedh Pendse said:
I didnt modify any system files. Didnt even unlock bootloader and rooted. I am on official firmware.
I just tried Samsung E0-EG920BBEGIN earphones which have volume buttons and still its not working on all 3 mobiles.
I have contacted Huawei and awaiting for their response.
Click to expand...
Click to collapse
Oh, i see... well that was the best you could do.

Don't have this problem. BLN-L24.

I am facing this problem now. I didn't have any issues with my seinheisser headphone until the last upgrade. Now it works intermittently but failsmost of the time. do you guys find any fix ?
Thanks

Related

Zune bug in Mango

So, here's a small bug I found with my Arrive. Not sure if it affects other Arrives or even 7 Pro's. Here's how you'd replicate it:
1. Connect something to the 3.5mm headphone jack.
2. Play some music.
3. Slide the phone open or closed. Music stops.
Anyone else having this issue?
EDIT: This started happening after the official Mango update. Never happened on the RTM.
Yup, same thing here...and the bug with launching Bing was never fixed either, where it will drop all sound processing and give it a flat sound.
Also a couple of the official HTC apps now claim they aren't for this phone when they worked on it on all prior builds, including NoDo.
Why do we now have less official apps available for this phone with Mango?
I'm beginning to feel like we got the short end of the stick with Mango.
bug sucks
I am seeing hte same thing. Whats sucks is I was running 7720 already and was not having this problem. I plugged in phone and the update was straight up available (had to force my 2 nodo phones) and now I am paying for it........
Offical Release info below - I forgot to get it before.
Operating system: 7.10.7720.68
FW: 2305.13.40301.651
HW: 0002
Radio soft: 1.53.00.08.30_23.16w.05.06u
Radio hard: 2.0.3.0
Bootloader: 4.3.230513.1(130787)
Chip-SOC: 2.3.0.5.13
Apparently for these problems, we're at the mercy of Microsoft, because HTC has no fixes in the pipeline.
Would be interesting to see if the Quantum (the only other sliding WP7 phone, not counting the Surround) suffers the same bug.
yes, I have also noticed the same bug. Hope that it can be fixed, as it is quite annoying.
Hey, everyone. I own a TMOUS HD7 and experienced similar issues. Somehow, I believe it's related to the screensaver timing out. After I turned off screensaver, my music plays with no problem. When I turn screensaver on, I hear it stutter a little when switching songs before it finally freezes.
Try it out and see what happens. Share the wealth!
Yes!
I too am having this issue. I have been able to recreate it with 3 different pairs of headphones AND my stereo adapter in the truck.
I took the Arrive in to the Sprint store last night to see if there was something with the jack. This was after I posted in their forums AND contacted HTC. HTC wasn't able to recreate the problem. Neither was the Sprint tech, though he really was trying desperately to. He even brought the phone out to me with the headphones he was using and, sure enough, no problem.
Given that I was pointed to this thread, I will now include it with my open ticket with HTC to see what they can come up with.
I'll let you know what I find out!!!
I don't know if its the same issue, however:
Listening on headphones, under lock screen. Things work fine for a random amount of time then, it would stop, always at the end of a track. I cannot comment on the relevance but there was always an email (or more than 1) showing on the lock screen when pressing the power button. On some occasions the phone would freeze up completely, had to press and hold the power, to turn off.
Sent from my 7 Pro T7576 using XDA Windows Phone 7 App
I have sent HTC all the information I have on my issue and they suggest you all send them info too so they can get more documentation on it. They'll need your phone Serial Number as well as the type of headphone(s) you are using and having the problem with.
Techygeek82 said:
I have sent HTC all the information I have on my issue and they suggest you all send them info too so they can get more documentation on it. They'll need your phone Serial Number as well as the type of headphone(s) you are using and having the problem with.
Click to expand...
Click to collapse
As with me (I would have replied on the Sprint forums, but meh, it's a bit tedious), this happened with my Sony component stereo, my AKG K271 mkII's, Koss PortaPro, and Sony car stereo.
I don't think ALL Arrives are suffering from this problem, but it seems a significant number are.
Xodium said:
As with me (I would have replied on the Sprint forums, but meh, it's a bit tedious), this happened with my Sony component stereo, my AKG K271 mkII's, Koss PortaPro, and Sony car stereo.
I don't think ALL Arrives are suffering from this problem, but it seems a significant number are.
Click to expand...
Click to collapse
I'll probably go post over there though just in case. That way if others read it they get the same info.
Funny thing is, my Arrive was replaced about two weeks ago because the speaker failed on it.
HTC Escallation department called me back and we discussed it a bit. Has anyone tried this with a pair of headphones that have a microphone to see if the problem is recreated by that?
They are going to get the ticket over to their R&D team to work with Microsoft on this.
More to develop...
Yeah, I've got Nokia BH-905i with microphone. Using HTC 7 Pro with Mango. Exactly the same issue. When using A2DP - no problems at all.
Not confirmed hints: no freeze when charging, no freeze when playing MP3, freezes when playing WMA (even WMA Lossless) only.
HTC Arrive running official Mango. Under lock screen if I slide the phone open it pauses the music.
Also when I go into Bing/Search the music pauses and then gets flat. I am doing this with just a basic pair of headsets. I'll try my wifes HTC Arrive when I get home and also try a pair of headsest with a microphone to see if it still happens.
---------- Post added at 03:17 PM ---------- Previous post was at 03:10 PM ----------
Hell even with no headsest in the jack and on the Start screen if I slide the arrive open the music pauses.
I also have the headphone Bug...annoying! Lets hope HTC can get Microsoft to fix it...
---------- Post added at 11:54 PM ---------- Previous post was at 11:14 PM ----------
Works with shipped HTC Earphones for me. Or maybe it was this procedure
connect to charger - connect headphones - play Music - disconnect from charger
Same here on my Arrive. Forced the updated (because Zune kept telling me I was "up to date" for the past week) and I have the same annoying problem, I thought it was just me.
nope youre not Original HTC Headphones are working But mine just were broken today... -.- headphones dont have a long life cycle if I use them D:
Quick note:
This affects every app that pipes audio through the 3.5mm headphone jack, not just Zune. It happened on Pandora, and last.fm.

Microphone does not work when on speakerphone

I just started using my Pixel a couple days ago. I updated it to Android 7.1.1 immediately after finishing setup.
Everything seemed to work fine and I made a call on speakerphone but the other party couldn't hear me at all. When I switched back to normal call (earpiece) they could hear me immediately.
The mic does work on other usages like video recording, saying OK, Google, etc.
I tried booting into Safe Mode but the other call party still couldn't hear me. Should I try factory reset? Does anyone has this problem? This is an opposite problem to this thread, his/her mic does work only on speakerphone but not anywhere else. Thanks!
Mine has no issues. Are you covering the mic?
Sent from my Pixel using XDA-Developers mobile app
bwheelies said:
Mine has no issues. Are you covering the mic?
Sent from my Pixel using XDA-Developers mobile app
Click to expand...
Click to collapse
No I'm not covering the mic.
There seems to be several issues regarding the microphone on Pixel phones reporting on Pixel User Community
This is kinda stupid problem as a phone at this price couldn't do its basic functionality!
Mine does that to on latest u update. Now my microphone doesn't work at all. No Google now, no speaker, and regular talk. So now I just have a texting a machine until I can pay for insurance phone. ?
Sent from my Pixel using Tapatalk
manuski said:
Mine does that to on latest u update. Now my microphone doesn't work at all. No Google now, no speaker, and regular talk. So now I just have a texting a machine until I can pay for insurance phone. ?
Click to expand...
Click to collapse
Pay? It's under a year for sure that you've owned it - have a Google replace it for free!
I've had similar sort of issues since the NOF26V update. Haven't quite pinpointed when and how to trigger it but on numerous occasions I would go to place a call (normal call through earpiece):
- person picks up, however they cannot hear me, as if the microphone is not working.
- I cannot hear anything out of the earpiece no matter what volume.
- Switch to speakerphone, same again not hearing any audio for a approx 3-4 seconds, then a short choppy bit of audio which then cuts out. A few seconds of silence again and then a short choppy bit of audio again.
- Either party hangs up.
- OK Google does not respond.
- Manually activate OK Google by holding down middle button.
- Start to speak but no audio is recognised as if the microphone is muted.
- Try to re-train OK Google, same again, no audio is heard/recognised when I speak "OK Google"
- Go to YouTube and play audio, speaker audio works.
- Restart phone, and all is OK again until sometime later (again haven't been able to pinpoint when/how) this occurs again.
- Restarting phone only way to fix.
Anyone else having similar symptoms?
---------- Post added at 09:24 AM ---------- Previous post was at 09:20 AM ----------
Just had another random issue, plugged headphones into headphone jack to listen to music, headphones not recognised as being plugged in, audio coming out of speaker. Clear all running apps, restart spotify, same thing audio coming out of speaker not headphones. Try in other apps such as YouTube, podcast player, same issue. Keep audio playing and remove headphones and plug them in again, no effect, audio still playing out of speaker during unplug/plug in - as if not recognised. Restart phone, all is OK.
Is this somehow related to the above call audio issues?
Im having same issue and i bought phone from a guy on craigslist.it was brand new .dont know what to do now
My wife's Pixel has a problem where the mic & speakers stop working. We also noticed that when the phone is rebooted, the boot animation never shows the "dancing dots", it stays on the Google logo screen for awhile, then the Android unlock screen appears.
Bought the device from the Play Store. Google agreed at once that it's a hardware issue. Replacement phone will be here Monday.
bgaccord said:
Im having same issue and i bought phone from a guy on craigslist.it was brand new .dont know what to do now
Click to expand...
Click to collapse
just 6 days ago I had the same problem. i contact google and they said they can replace the device, but my problem is I bought mine in ebay. the seller should inform google that the phone has a new owner on order for them to process the replacement. my problem is the seller is not answering back.
what happen to your case now?
Sent from my Pixel using XDA-Developers Legacy app
After installing the last OTA update (march 2017) my speakers and microphones are not working anymore. My headphone jack doesn't recognize headphones. And i bought it from ebay too and cant contact my seller.
---------- Post added at 11:25 PM ---------- Previous post was at 11:24 PM ----------
ryuben2k said:
just 6 days ago I had the same problem. i contact google and they said they can replace the device, but my problem is I bought mine in ebay. the seller should inform google that the phone has a new owner on order for them to process the replacement. my problem is the seller is not answering back.
what happen to your case now?
Click to expand...
Click to collapse
Did you try flashing a factory image with your pc to see if that solves the problem?
I too am having this problem after march update. I wonder if it is related to this http://www.greenbot.com/article/3179145/android/google-responds-to-pixel-microphone-issues-with-official-replacement-program.html
ryuben2k said:
just 6 days ago I had the same problem. I contact google and they said they can replace the device, but my problem is I bought mine in ebay. the seller should inform google that the phone has a new owner on order for them to process the replacement. my problem is the seller is not answering back.
what happen to your case now?
Sent from my Pixel using XDA-Developers Legacy app
Click to expand...
Click to collapse
When my 5x boot looped I was in the same issue as you. A contacted Google a second time and they didn't even care that I bought it off eBay and just sent me a replacement. I think it depends on what rep you get. I would just try again.
Jaggar345 said:
When my 5x boot looped I was in the same issue as you. A contacted Google a second time and they didn't even care that I bought it off eBay and just sent me a replacement. I think it depends on what rep you get. I would just try again.
Click to expand...
Click to collapse
i contacted Google support and they process me a replacement.
Have you found a fix?
dTheory1 said:
I've had similar sort of issues since the NOF26V update. Haven't quite pinpointed when and how to trigger it but on numerous occasions I would go to place a call (normal call through earpiece):
- person picks up, however they cannot hear me, as if the microphone is not working.
- I cannot hear anything out of the earpiece no matter what volume.
- Switch to speakerphone, same again not hearing any audio for a approx 3-4 seconds, then a short choppy bit of audio which then cuts out. A few seconds of silence again and then a short choppy bit of audio again.
- Either party hangs up.
- OK Google does not respond.
- Manually activate OK Google by holding down middle button.
- Start to speak but no audio is recognised as if the microphone is muted.
- Try to re-train OK Google, same again, no audio is heard/recognised when I speak "OK Google"
- Go to YouTube and play audio, speaker audio works.
- Restart phone, and all is OK again until sometime later (again haven't been able to pinpoint when/how) this occurs again.
- Restarting phone only way to fix.
Anyone else having similar symptoms?
---------- Post added at 09:24 AM ---------- Previous post was at 09:20 AM ----------
Just had another random issue, plugged headphones into headphone jack to listen to music, headphones not recognised as being plugged in, audio coming out of speaker. Clear all running apps, restart spotify, same thing audio coming out of speaker not headphones. Try in other apps such as YouTube, podcast player, same issue. Keep audio playing and remove headphones and plug them in again, no effect, audio still playing out of speaker during unplug/plug in - as if not recognised. Restart phone, all is OK.
Is this somehow related to the above call audio issues?
Click to expand...
Click to collapse
My pixel's mic and earpiece also stop working and only fix is restart. And stop working after a while, and restart is only fix. Weird! I can't talk over call :'(
I have the same issues on my Pixel. But they appeared after updating to 8.1. and I came from the 8.1 Beta.
I downgraded back to Android 8.0 and have no issues so far. Have not yet tried to update again.

Bluetooth audio quality

Anyone else experiencing pretty crappy audio quality when streaming music over Bluetooth?
Fully stock and had the phone for a week now.
Thanks!
Damn, no one else experiencing this?
Just got my phone today and set them up with my Sony headphones since I saw your post and they sound fine. Having said that I'm not an audio file so you might notice more than I. Tomorrow I will try them with my Beats and car but so far so good.
I wouldn't quite consider myself an audiophile either, however the tingy sound I was hearing in my car was becoming unbearable. I have been using an AUX cable while I continue researching the bluetooth settings of the phone. Hopefully your's sounds good in your car as well though and I have a hardware issue that I just need to get replaced.
good sound here, music or call on Kenwood head unit via Bluetooth is ok
Yeah, so I may just be sensitive to the quality. I just tested with some BT headphones I have, the audio is noticeably more clear when using the AUX cable rather than the BT connection. My most recent daily phone was the Nexus 6 which must have had a better BT radio (or codecs)
I came also from nexus 6 and there are no noticeable differences between the two.
I just received mine yesterday and from a couple hours of listening I would say the Bluetooth audio is decent. My problem with the Bluetooth is that it won't pair with my fitbit charge 2 so I'm thinking about returning it.
My FitBit Charge HR is syncing, albeit slow, but does still sync.
Yes, small tingly, static. Electronic artifacts in a song using Samsung level u pro. In the background. This dont occur in another Android phone
tested on a dell venue Tablet, Android. And the quality is dramatically better (no noticeable bitrate artifacts). You can test it with aretha franklin - lover come back to me, and hear the differences in the RIGHT channel
this is a bitrate problem i think. sounds like 64kbps
bigdawg6183 said:
I wouldn't quite consider myself an audiophile either, however the tingy sound I was hearing in my car was becoming unbearable. I have been using an AUX cable while I continue researching the bluetooth settings of the phone. Hopefully your's sounds good in your car as well though and I have a hardware issue that I just need to get replaced.
Click to expand...
Click to collapse
same problem here, tingy/electronic sound. test aretha franklin lover come back to me (stereo version) and hear the horrible artifacts in the right channel. I believe this is a bitrate/bitpool limitation.
BLN-AL10
danino2200 said:
Yes, small tingly, static. Electronic artifacts in a song using Samsung level u pro. In the background. This dont occur in another Android phone
tested on a dell venue Tablet, Android. And the quality is dramatically better (no noticeable bitrate artifacts). You can test it with aretha franklin - lover come back to me, and hear the differences in the RIGHT channel
this is a bitrate problem i think. sounds like 64kbps
Click to expand...
Click to collapse
Well I am glad I am not the only one. This does rule out me sending my phone back though. I wonder if they will load new codecs when the device receives EMUI 5.0 in March.
bigdawg6183 said:
Well I am glad I am not the only one. This does rule out me sending my phone back though. I wonder if they will load new codecs when the device receives EMUI 5.0 in March.
Click to expand...
Click to collapse
tried beta bln al10 b351 nougat , and the problem persists.
which honor 6x variant you have? chinese bln al10?
danino2200 said:
tried beta bln al10 b351 nougat , and the problem persists.
which honor 6x variant you have? chinese bln al10?
Click to expand...
Click to collapse
Well poo, I was really hoping it would help. Although I own a different variant. I have BLN-L24.
Side note, how did you get access to the beta?
bigdawg6183 said:
Well poo, I was really hoping it would help. Although I own a different variant. I have BLN-L24.
Side note, how did you get access to the beta?
Click to expand...
Click to collapse
http://hwmt.ru/hwmtsite/firmware-database/
And find the model Bln-l24
I think this will be fixed with a custom rom, i remember CM13 have the Bluetooth.so lib fixed, and very high quality. I hope the same for lineage OS
danino2200 said:
http://hwmt.ru/hwmtsite/firmware-database/
And find the model Bln-l24
I think this will be fixed with a custom rom, i remember CM13 have the Bluetooth.so lib fixed, and very high quality. I hope the same for lineage OS
Click to expand...
Click to collapse
Thanks for the link! Looks like they only have the original OS image for my model on there but that is fine.
I am hoping the same for the custom OS world. Doesn't seem like a lot of folks have started dev on this phone yet but they may be waiting for the new EMUI 5.0
Just a follow-up. Been using the new EMUI 5.0 for a few days now and no luck on Bluetooth quality increase.
The same here with my honor 6x BLN-L24. I have bitrate artifacts on treble. Always no fix ?
Having the exact same problem with my Honor 6X BLN-L21. Did somebody figure out a solution yet? Bluetooth is pretty much unlistenable like this.
raduur said:
Having the exact same problem with my Honor 6X BLN-L21. Did somebody figure out a solution yet? Bluetooth is pretty much unlistenable like this.
Click to expand...
Click to collapse
So far I have just been living with a rooted phone and running Viper Audio. With the settings tuned right the quality sounds bearable but I am keeping fingers crossed a good solid ROM will come out that can fix this.

Sound scratches while on call via bluetooth device

I have boat rockerz 400 previously i was using for my lenovo vibe k5 note, it is just awesome. But so far i have began to use it on honor 6x it works good (when i listen music) than i expect but sound is scratching while on call. That bluetooth device is working normally when it is paired to other androids and while i make calls from them but not on 6x. So anyone else having problem like that? As i am thinking to flash viper or dolby that could be the possible solution?
Since the headset does work well with other devices, this means it is a software issue from the 6x but, I'm not sure if viper will fix this.
Try and let us know .
Don't forget to backup first
Sorry if i answer now, but I've just discovered that I've the same issue with meizu ep52 headsets!
With 6x sound scrathes (mp3, youtube, etc) but with other devices (i tried Wiko ufeel, iPhone se, Galaxy s8) absolutely no problems!

Mediapad x2 No Sound

My Mediapad x2 stops producing sound.:crying:
No sound through speaker and headphone.
I'll changed the hardware speaker with an brand new one,.......still no sound.
Tried 4 different rom's.... nothing.....
The only thing you can hear is an small click from the speaker on start-up and sound through Bluetooth.
Is there somebody with an solution?
Thanks......
mrbolly said:
My Mediapad x2 stops producing sound.:crying:
No sound through speaker and headphone.
I'll changed the hardware speaker with an brand new one,.......still no sound.
Tried 4 different rom's.... nothing.....
The only thing you can hear is an small click from the speaker on start-up and sound through Bluetooth.
Is there somebody with an solution?
Thanks......
Click to expand...
Click to collapse
You have to be on the wrong firmware. This happened a while ago to me when I first got my original X2 and updated to B203 through fastboot but never updated the firmware the correct way. You're gonna have to dload back to the stock rom for your device.
ajsmsg78
The problem started on the original firmware.
Anyhow i'll tried the original software again, and 2 firmware releases from honor.
Problem is still there, the device gonna be used for wireless Bluetooth controller.
Thanks for your time.
Greetings

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