Dual Sim causes Ghost Touch - Moto G 2015 Q&A, Help & Troubleshooting

Maybe I figured out the source of my problem that is my dual sim slot. Whenever my I have sims in my both slot my phone goes berserk!!! Without it it runs fine. I googled a lot but it didn't resolved the issue? BTW I m using MOTO G3 XT1550
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[Q] Sim card identification issue

Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Pir4t3 said:
Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Click to expand...
Click to collapse
Are you sure the SIM works fine?
Did you cut it yourself?
You should try with a different sim and see if you experience the issue again
Pir4t3 said:
Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Click to expand...
Click to collapse
If you find permanent solution, make sure to post it here so the ppl know.
Landrea said:
Are you sure the SIM works fine?
Did you cut it yourself?
You should try with a different sim and see if you experience the issue again
Click to expand...
Click to collapse
didn't need to cut it .. it came from the provider like that!
i just need to remove the plastic cover
Originally Posted by Pir4t3 View Post
Hey
i got a problem i could not solve for a month .. every time the phone is turned on for 12 hours or so, it stops identifying the sim card and starts acting like there's no sim inserted in. in other words, the network indicator (the one on the top of the screen) gives me a block sign.
I figured a way to solve this issue by taking the sim card out, then put it back again.
Is there a permanent solution for such an issue ?
My device informations:
OS: 4.4.2
Moto G (XT-1032)
Rooted
Stock ROM
Recovery: Advance philiz.
Click to expand...
Click to collapse
i too am having this same problem!
i first updated my device to the latest android version and noticed this problem.
so i tried flashing back to stock rom by following the guide available on the forums and checked again...but to no avail.
also, i tried with at&t and t-mobile sims, both of which work on my nexus 5 but are not recognized on my moto g.
my moto g is the global version btw (xt1032).
anyone else facing this issue? or is this a hardware problem?

[Q] Sim card detection issue in Moto G Dual sim Indian version

I have bought a Moto G 16 gb dual sim Indian version , after 4.4.2 update my sim card 1 slot stopped working, many people have reported this problem , it is caused due to the 4.4.2 update. It automatically disables sim 1 I want to know is there any fix available or any way to downgrade to 4.3 ?

dual sim not working on motorola moto g xt1033(cm 13 rom)

i have flashed cm13 yesterday and found that my dual sim is not working. only sim 1 slot works. sim 2 slot shows the name of carrier
with no service tag and my sms services are not working as well. need help...........if u got any solution please tell me. i dont know much about these.

XT1575 Dual Sim experiment

Why not? I have a few motherboards on my bench.
Step 1 will be just try 2 Sims.
Then try root stock , and edit file to enable dual SIM
If not working, try aicp rom
.
Should be fun!
It was somewhere - only xt1572 RetAsia has connected both sim. @hometech99
dzidexx said:
It was somewhere - only xt1572 RetAsia has connected both sim. @hometech99
Click to expand...
Click to collapse
I know.
Well, now the xt1575 in the photo has both SIM connected.
I'll see what is the minimum to get it to work. Maybe it won't at all. But worth a try.
Look here:
https://forum.xda-developers.com/moto-x-style/help/eu-moto-x-style-dual-sim-hardware-t3215110
---------- Post added at 12:52 AM ---------- Previous post was at 12:51 AM ----------
@hometech99
see moto z play enable dual sim post, to see if there is any similar
i got my eu single sim xt1635 work on 2nd sim
Hmm...I'll try.
Editing the build.prop file puts the dual SIM menus into the OS. But it doesn't see the second SIM... says its not there.
I'm guessing that is due to the radio.
I tried installing truepure rom ( after full wipes) and selecting the Latin America DS version during the installation process. So I'm assuming it put in the LA ds radio files in ( or did it not?). But same situation where second SIM isn't seen.
I tried aicp and ril...just sits in boot animation, just like xt1572 ds owners have happened.
Question for the hardware gurus...Are the radio chips on the 1575 different than whats on dual SIM variants? Or is it literally just a firmware that makes the radio chip sets enable dual SIM and the frequencies that are covered?

Sim card not working

Hi guys!
My Moto G 2015 not working sim cards. I replaced the slots, tried five new slots, but still not working.
The SD Card works perfectly, I tried all solutions from web.
Can anyone help me?
edvainer said:
Hi guys!
My Moto G 2015 not working sim cards. I replaced the slots, tried five new slots, but still not working.
The SD Card works perfectly, I tried all solutions from web.
Can anyone help me?
Click to expand...
Click to collapse
maybe theres a problem with the sim

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