[Q] Sim card detection issue in Moto G Dual sim Indian version - Moto G Q&A, Help & Troubleshooting

I have bought a Moto G 16 gb dual sim Indian version , after 4.4.2 update my sim card 1 slot stopped working, many people have reported this problem , it is caused due to the 4.4.2 update. It automatically disables sim 1 I want to know is there any fix available or any way to downgrade to 4.3 ?

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[Q] need help

moto g x1033
after system update from the phone
4.3 to 4.4
and the phone can not work anymore, it told me cannt read the sim card!
what can i do for that problem?

MOTO G XT1033 (India) Sim 1 Disabled and Network Unknown Problem

When I put sim card in slot 1 it is not recognized and I get network unknown. I cannot make calls/receive calls and there is red plus symbol on notification bar. When I put the same sim card in slot 2 of Moto G every thing is working as expected.
I am using original micro sim card and it is working in other phone as well with out any problems.
I am on kitkat 4.4.4 -
Build KXB21.14-L1.40
Baseband MSM8626BP_1032.390.81.01P,ROW_DSDS_CUST
system 210.12.40.falcon_umtsds.AsiaRetail.en03
twinkletwinkle said:
When I put sim card in slot 1 it is not recognized and I get network unknown. I cannot make calls/receive calls and there is red plus symbol on notification bar. When I put the same sim card in slot 2 of Moto G every thing is working as expected.
I am using original micro sim card and it is working in other phone as well with out any problems.
I am on kitkat 4.4.4 -
Build KXB21.14-L1.40
Baseband MSM8626BP_1032.390.81.01P,ROW_DSDS_CUST
system 210.12.40.falcon_umtsds.AsiaRetail.en03
Click to expand...
Click to collapse
Have you managed to fix it somehow?
Did u checked your setting?
Yes I have checked all the settings. Actually with dual sim settnigs - Sim1 is disabled and is not enabled even if the Sim 1 is inserted.
Warranty repair perhaps?
twinkletwinkle said:
Yes I have checked all the settings. Actually with dual sim settnigs - Sim1 is disabled and is not enabled even if the Sim 1 is inserted.
Click to expand...
Click to collapse
Sounds like it could be an issue with the sim slot hardware. If your device is under warranty perhaps a warranty repair or replacement?

[Q] CM12||No SIM

I installed Cm 12 on my Moto G xt1032 and the SIM card doesn't get detected.Is this something common or is this a bug that i can fix(BTW I have a Greek SIM from Greek carrier)?
I have the same problem. Sim card detected fine on stock 4.4.4

dual sim not working on motorola moto g xt1033(cm 13 rom)

i have flashed cm13 yesterday and found that my dual sim is not working. only sim 1 slot works. sim 2 slot shows the name of carrier
with no service tag and my sms services are not working as well. need help...........if u got any solution please tell me. i dont know much about these.

Dual Sim causes Ghost Touch

Maybe I figured out the source of my problem that is my dual sim slot. Whenever my I have sims in my both slot my phone goes berserk!!! Without it it runs fine. I googled a lot but it didn't resolved the issue? BTW I m using MOTO G3 XT1550
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