Is it a scam? - Galaxy S6 Q&A, Help & Troubleshooting

Hello fellow phone users,
Rescently I bought Samsung Galaxy s6 from selling site on the internet, it was used and not in good shape by that I mean on the metal edges of phone it was damaged but i still bought it. I needed a phone
But few days ago it wasnt charging from usb, it was charging wirelessly, but something stinked of fried component so i broght it for repair in official repair shop. It have waranty. But i got an email which specify that I got to pay a lot of money to fix damaged screen and dammaged rear pannel. But I replied with request for offer for repairing just USB charging which was broken. But they said I must replace screen for resolving issues with my charging. What to do? Am I being scammed? Is there any connection with usb charging and screen? Help Pls
I attached their photos of the phone.

I dont think screen needs to be changed for USB to get fixed and broken backplate can't break USB in my opinion
Gesendet von meinem LG-H870 mit Tapatalk

Definitely something fishy since there is no connection of the screen with the USB port.

What to do in this case, how to aproach them? I think they are hesistating to answer my e-mails or they are just too busy.

TheElfLord said:
What to do in this case, how to aproach them? I think they are hesistating to answer my e-mails or they are just too busy.
Click to expand...
Click to collapse
just pick your phone up

J0SH1X said:
I dont think screen needs to be changed for USB to get fixed and broken backplate can't break USB in my opinion
Gesendet von meinem LG-H870 mit Tapatalk
Click to expand...
Click to collapse
I don't think that too... Just take you phone from them and go to some more no-official point where it's just GSM service (repairs all etc), ask just about fix USB-port nothing more I think not more then 30€.
Official point's always will tell you something like that, and costs always are so hiiigh

Update: I picked it up yesterday. I didnt get an explanation from the service guy by email or telephone, but seller guy told me that Samsung did write some rules about servicing. If your phone have one little mark on display it need to be replaced because if they break it you cant just go to them and tell them that they broke it. That is Samsung guide for repair, probably design doesnt allow servicing from back panel, so glass need to be removed. So with that scratch service shop and Samsung are protected. What now, should i take it to another repairing shop or just live with my wireless charger? Cheers!

Thanks, considering their price of replacing something ~270€ (2000HRK) I think I will pass this repair, risk is too high for me for someone to broke my screen idk how much is screen for Galaxy S6. I paid phone ~200€ (1500HRK) so the price of repair is high. I will try to live wireless charging and wifi data transfer. BTW, for Galaxy s6 users: how much hours you get of screen on time (SOT)

rifek4 said:
Is depend mainly from your ROM/kernel/battery (because can be from S7 Edge 3600mAh), your settings (kernel and all sett.), what you doing on phone (just browsing etc/benchmarking/gaming...) and do your using internet with it and what connection (WiFi/HSPA+/LTE) and even signal affects to battery life (in case HSPA+ and LTE, worser signal takes more battery).
In my case on Ultimate Nougat ROM and N0G33K V7.0 RC6 Kernel with stock 2550mAh battery I reach 6h SoT on WiFi connection, just browsing, chatting, few calls/SMS's etc, little bit YT, 2 races in Asphalt 8 (just try) etc. (no benchmarks/tests). But on my kernel settings so undervolting and underclocking applied
Click to expand...
Click to collapse
You can post this kernel? Over here?
Why N0GG3K KERNEL in v7 is not in XDA.

killerBRs said:
You can post this kernel? Over here?
Why N0GG3K KERNEL in v7 is not in XDA.
Click to expand...
Click to collapse
Bcz it's unreleased here. Go to Universal S6 Telegram Group there you will found latest one's POS29, it's same dev.

Related

[Q] Anyone know where to get cheap s4 replacement parts?

dented the top right corner of my phone
mwadie said:
dented the top right corner of my phone
Click to expand...
Click to collapse
I'd like to know as well. My usb port has stopped working. It won't charge or connect to my pc. Verizon doesn't want to fix it. They just want to replace the phone.
blwnv8 said:
I'd like to know as well. My usb port has stopped working. It won't charge or connect to my pc. Verizon doesn't want to fix it. They just want to replace the phone.
Click to expand...
Click to collapse
For goodness sake, replace the phone...
blwnv8 said:
I'd like to know as well. My usb port has stopped working. It won't charge or connect to my pc. Verizon doesn't want to fix it. They just want to replace the phone.
Click to expand...
Click to collapse
I'm confused.. why wouldn't you want to have the phone replaced? I'd take a brand new phone any day. Of course assuming it's actually new and not a "like new" refurbished one..
just curious is all.
And on the OP's question - I did a google search for s4 battery door covers and found some pretty legit looking sites that sold all kinds of different colors. While perusing on the sites for other stuff they had I saw they had replacement parts for the s4 as well as other phones. I don't remember the actual site but I recall there being many, many search results that sold parts, cases, chargers & other accessories. Hope that helps? Sorry for not having a particular site but maybe my reply gets you closer to what you seek.
Good Luck!
fafinaf said:
I'm confused.. why wouldn't you want to have the phone replaced? I'd take a brand new phone any day. Of course assuming it's actually new and not a "like new" refurbished one..
just curious is all.
And on the OP's question - I did a google search for s4 battery door covers and found some pretty legit looking sites that sold all kinds of different colors. While perusing on the sites for other stuff they had I saw they had replacement parts for the s4 as well as other phones. I don't remember the actual site but I recall there being many, many search results that sold parts, cases, chargers & other accessories. Hope that helps? Sorry for not having a particular site but maybe my reply gets you closer to what you seek.
Good Luck!
Click to expand...
Click to collapse
Well my s4 is rooted and I have it setup just the way I like and it is working great. No lag, good battery life, etc. I use wireless charging on the phone to charge it so the port is doesn't have to be repaired as I can still charge the phone. I have the stock samsung battery as well as 2 3000mah zero lemon batteries and charger for them. I can usually go 15-20 hrs on a single charge with the zl battery with wifi, bluetooth, gps, etc running all day.
The biggest reason of not wanting to get a replacement is the issue of root with a new phone. With the new or refurbished phones possibly coming with the newest update, It might not be possible to root the new one they send me right now. I dunno if someone has a work around for the new update yet. I haven't been keeping up with it since I've been rooted close to the release of the phone. If root is possible how easy is it? It only prob took me 10-15 mins to root and flash a new rom to my s4 with the one click root.
blwnv8 said:
Well my s4 is rooted and I have it setup just the way I like and it is working great. No lag, good battery life, etc. I use wireless charging on the phone to charge it so the port is doesn't have to be repaired as I can still charge the phone. I have the stock samsung battery as well as 2 3000mah zero lemon batteries and charger for them. I can usually go 15-20 hrs on a single charge with the zl battery with wifi, bluetooth, gps, etc running all day.
The biggest reason of not wanting to get a replacement is the issue of root with a new phone. With the new or refurbished phones possibly coming with the newest update, It might not be possible to root the new one they send me right now. I dunno if someone has a work around for the new update yet. I haven't been keeping up with it since I've been rooted close to the release of the phone. If root is possible how easy is it? It only prob took me 10-15 mins to root and flash a new rom to my s4 with the one click root.
Click to expand...
Click to collapse
Root is easy, recovery isn't possible right now.
So if you're using stock rom with root, freezing aps etc, then just get a new phone.
If you got a rom loaded and it's crucial, then wait I guess.
You could titanium back up and restore what you can with your new phone.
Phatdawg said:
Root is easy, recovery isn't possible right now.
So if you're using stock rom with root, freezing aps etc, then just get a new phone.
If you got a rom loaded and it's crucial, then wait I guess.
You could titanium back up and restore what you can with your new phone.
Click to expand...
Click to collapse
I think I'll just stick with what I got for now. Between wireless charging and the charger that comes with the zero lemon batteries I'm ok. Never had wireless charging before and can't see living w/out it now. It's a great feature. I'm running the newest release of hyperdrive and really liking it right now. Very stable, everything works, battery life is pretty good. Would like to flash a nice kernel and get this Quad Core Manager+ app working right on my s4. Had something similar on my htc evo 3d that shut the 2nd core down in sleep mode and dropped the 1st core to 486 mhz. My battey life was crazy. Like standby with wifi on, bluetooth, gps on and losing maybe a percent of my battery every 6-8 hrs.
Etradesupply.com

Screen Flickering

I've read a few threads on the screen Flickering and there doesn't seem to be any resolution .
I'm on my 3rd tablet now (thanks best buy accident damage warranty!) And this one is flickering worse lately than ever. I updated to the latest firmware, yesterday only to boot up to horrible bouts of flickering during the setup screens.
The odd thing is, there seem to be no consistency to it. Some days it's so had I can't even use the thing, other days it doesn't happen at all. I use the tablet every day for notes or PDF viewing. I've used it with no magnetic cover (totally naked) and with the cover.. doesn't seem to change the occurrences.
I've turned overlays on/off force gpu render on/off.. nothing seems to fix it. Sometimes changing the overlay will reduce the flickering other times it doesn't affect it at all.
I hate to say it, but if I can't resolve it, I'm going to be forced to move to the surface 3.
I'm an electrical engineer and I've done as much trouble shooting as I can think to do.. but I've come up empty handed.
Anyone else have these problems? Has anyone found a definitive fix?
I sent mine back 3 times. The first was a reset. Thanks for wasting my time. The second was a motherboard and that didn’t do it. The third time they did a motherboard, digitizer, and usb port. It's finally stable and back to normal. After 5 trips back, the BB warranty triggers a new unit. Check if it triggers a refund.
I get it occasionally, so far I'm able to resolve it by booting into custom recovery (TWRP) and clearing dalvic to allow all apps to rebuild. Sometimes this resolves it for a few days, sometimes a couple of weeks. Its a repeatable "fix" that makes me question if the issue is related to memory or trim or something like that. Kind of reminds me of how with the first generation nexus 7s one would see slow downs after a while and filing storage with fake data then deleting it would improve performance for a while.
I'm definitely not a tender user of the device. I go back and forth between multiple ROM's and kernels on a daily basis testing what is testable, and unfortunately also what is not. Anyway, even though mine was bought as refurbished on eBay, I have never had any issues like the ones you describe. More specifically, I have never had any issues what-so-ever, that was not created due to my own ignorance. To me the device seems indestructible.
Besides, I would hate to be in the place of my device, or I would definitely have turned schizophrenic. Should I feel bad about pushing it through all this?
Because we're trying to figure out if it's related to a specific device type, which one do you have? P900, 905, 907A or another?
ShadowLea said:
Because we're trying to figure out if it's related to a specific device type, which one do you have? P900, 905, 907A or another?
Click to expand...
Click to collapse
P900 wifi. Us version bought at best buy.
Today the tablet has been rock solid, I have literally done nothing between when it was flickering like mad and now.
I wonder if it might be related to some kid of data transfer. either over wifi, or when data is written or read from storage or SD card. I've take then SD card out to eliminate that as the problem.
Mine was P900 from BB
Issue lies with the screen.
This happened with me I sent it back to Samsung, 3 times. They seem to have finally got it right. They replaced the battery and then the display screen. Now it appears to be working I will let you know after a month if it is still good. They also told me that they will not replace the device even though I bought it and the issue was right from the start. Not even 6 months old. When working the device is excellent.
Ah, so now we know for sure the battery is replaceable. That's good news. Maybe someday our batteries will no longer hold a charge and we can replace it. Now for a good video on tear down and what tools to use to do that and where to get a replacement battery. I know it's early for most of us but someday......we will have to replace that battery. I'm one of those that keep my toys (computers/laptops/tablets/phones,) for many years.
Mine is running like new since last service. Getting the BB Geek Squad warranty has paid for itself already. I get 2 years on anything over $500.
Mine is a p900. I purchased from samsung website. Mine has been doing it fresh out of box. So bummed.
Ive had my 12.2 since march and it recently started flickering. It seems to tuen of the screen for a millisecond especially when lots of refreshes happen. Like scrolling a pdf. A few days back it was bad. Now it has gotten better and I havent noticed anything.
{Diemex} said:
Ive had my 12.2 since march and it recently started flickering. It seems to tuen of the screen for a millisecond especially when lots of refreshes happen. Like scrolling a pdf. A few days back it was bad. Now it has gotten better and I havent noticed anything.
Click to expand...
Click to collapse
My P900 has just begun flickering exactly as you describe. So I should just be patient and hope it goes away by itself?
I'm flickering again. Turning the screen brighter is what triggers it for me. Returning to stock just to get it back and have it flicker again to hit the magic 5 returns may be what I have to do.
https://youtu.be/CvxbVft69Kg
I just followed this guide. Its been a week now, not had any flickering since I did it.
Manya3084 said:
I just followed this guide. Its been a week now, not had any flickering since I did it.
Click to expand...
Click to collapse
Lifting the motherboard only temporary close the gaps of cracked battery connector. The permanent fix need to do: re solder the battery connector.
Look closely under magnified glass or microscope , you'll see the cracked solders. You can test by pushing the connector slightly, a bad one will move easily or lift off from its solder joints.
This video was removed from the poster after I pointed out his guessing solution. Flickering screen has nothing to do with LCD connector on the motherboard.
Lifting mother board actually you're applying pressure on the battery connector from rear cover.
I have had my P900 sent to Samsung service twice without having the screen flicker fixed. I thought this was a known problem and that Samsung themselves should be aware of it? Maybe I should supply some XDA links next time...
Skickat från min SM-P900 via Tapatalk
bluebirch said:
I have had my P900 sent to Samsung service twice without having the screen flicker fixed. I thought this was a known problem and that Samsung themselves should be aware of it? Maybe I should supply some XDA links next time...
Skickat från min SM-P900 via Tapatalk
Click to expand...
Click to collapse
Depend on where you send for service, they know how to fix it now. Service Centers actually are contractors provide services for Samsung and others, the fact that most people don't know.
http://forum.xda-developers.com/showpost.php?p=59573206&postcount=100
It Works. Battery connector replaced. Smoooooth
After 2 visits to Samsung , my unit finally works fine.
Motherboard and LCD were changed first time. But issue persisted.
Second time, battery connector was replaced. Since then it has worked very very smoothly.
Beut said:
Depend on where you send for service, they know how to fix it now. Service Centers actually are contractors provide services for Samsung and others, the fact that most people don't know.
http://forum.xda-developers.com/showpost.php?p=59573206&postcount=100
It Works. Battery connector replaced. Smoooooth
After 2 visits to Samsung , my unit finally works fine.
Motherboard and LCD were changed first time. But issue persisted.
Second time, battery connector was replaced. Since then it has worked very very smoothly.
Click to expand...
Click to collapse
Thanks, missed that other thread. Next time, I'll send them an en explicit request to replace the battery comnector, and refer to those two threads.
Stefan
Tapatalked on some kind of Samsung tablet

[DISC] Changing motherboards between different models

Hey everyone,
recently my SC-02h (Jap Docomo version) hard-bricked and has no way to recover besides JTAG or motherboard replacement.
This made me think of an experiment.
Can you replace any motherboard (which includes all chips and the storage) with another.
I ordered the g935FD dual sim version with the Exynos chip, this compared to my QC single sim version which is currently bricked.
Hopefully within the next few days I'll receive the motherboard and start the replacement process (I will probable film it) to see if it works.
If so, anyone could replace their motherboard by a new one that is unlocked or has a different chipset.
Please discuss here if you're also interested in changing your own mobo with another.
Can't see why it won't work as the motherboard is what determines the model. Just make sure you order up a dual SIM tray too.
Motherboards from different chipsets *may* have different connections on how things wire up. I'm not saying they do, I'm just thinking out loud. I'd only buy a replacement motherboard from the same variant.
And good luck finding a new motherboard. At the price they sell for, you'd be better off buying a whole new phone.
Would like to see how this goes. Please record the process.
Sent from my SM-G935T using Tapatalk
lyriquidperfection said:
Can't see why it won't work as the motherboard is what determines the model. Just make sure you order up a dual SIM tray too.
Click to expand...
Click to collapse
Yea I ordered that one, although I thought the tray looks the same (bottom part), so until my new one arrives I'll use the older one.
the_scotsman said:
Motherboards from different chipsets *may* have different connections on how things wire up. I'm not saying they do, I'm just thinking out loud. I'd only buy a replacement motherboard from the same variant.
And good luck finding a new motherboard. At the price they sell for, you'd be better off buying a whole new phone.
Click to expand...
Click to collapse
I checked the connections and they are the same, the only thing that differs is the sim holder and the chipset.
Also a new phone (unlocked) costs at least 2,5times more (live in Japan).
dogredwing1 said:
Would like to see how this goes. Please record the process.
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
I'll record it on video as soon as it arrives, also the process of taking it out and replacing it completely. So if it ends up in failure you can all see it.
In what way is it bricked? The S7 is almost impossible to brick.
CuBz90 said:
In what way is it bricked? The S7 is almost impossible to brick.
Click to expand...
Click to collapse
Hmm I flashed a rom with TWRP, (lineage, but wrong build) after that I rebooted and the phone stopped responding completely.
So black screen, no led when charging, no response at all when pressing buttons.
Even disconnecting battery and reconnecting didn't work.
Also no recognition in windows when connected to USB
totalvamp said:
Hmm I flashed a rom with TWRP, (lineage, but wrong build) after that I rebooted and the phone stopped responding completely.
So black screen, no led when charging, no response at all when pressing buttons.
Even disconnecting battery and reconnecting didn't work.
Click to expand...
Click to collapse
Can't get to download mode?
CuBz90 said:
Can't get to download mode?
Click to expand...
Click to collapse
Well if I could I wouldn't be ordering a new MoBo
Even made a USB JIG
Another thing you might lose is waterproofness. I cracked my screen badly and instead of repairing it at a 3rd party shop, I sold it and got a new one. Coz it won't be waterproof anymore..
thedisturbedone said:
Another thing you might lose is waterproofness. I cracked my screen badly and instead of repairing it at a 3rd party shop, I sold it and got a new one. Coz it won't be waterproof anymore..
Click to expand...
Click to collapse
i should be fine, just get it glued back together properly.
besides i don't really care about it.
Unless the other components (camera, vibrator motor, various sensors, OLED Panel etc.) don't differ in the way they talk to the mainboard, I don't see why it shouldn't work. As others have said, I'd really love to see how it'll work out for you. So, thanks for sharing =)
Well it didn't work out, I put in the new motherboard but the phone didn't power on at all. There is also no led when trying to charge it. I'll be sending it back to the supplier and buy another version instead.
https://www.youtube.com/watch?v=jym2aNwRmkc
Made a video of the process and failure
totalvamp said:
https://www.youtube.com/watch?v=jym2aNwRmkc
Made a video of the process and failure
Click to expand...
Click to collapse
Was interesting to watch, however you only tried powering on twice and quit?
Connecting a charger had no effect?
Unless the board your received was dead to begin with.
totalvamp said:
https://www.youtube.com/watch?v=jym2aNwRmkc
Made a video of the process and failure
Click to expand...
Click to collapse
Can you share the link of where you bought the motherboard? It might be that you bought a blank motherboard. In that case you want it to be flashed with the correct IMEI and partition (table?). AFAIK the IMEI has to be that of your previous phone since you can't just "create" a new IMEI. Don't even want to get into the legal repercussions but here's a sneak peak; in some countries it's a criminal offence to alter an IMEI or even have tools to alter IMEI. Don't quote me on this and I'm asking the community to correct me. If the motherboard comes from a previously active device, it should have its own IMEI and none of what I said before matters.
Whatever, none of that necessarily explain why it didn't boot up. Have you tried charging and plugging it to a PC? If it isn't dead, your PC should at least detect A device.
murtaza02 said:
Was interesting to watch, however you only tried powering on twice and quit?
Connecting a charger had no effect?
Unless the board your received was dead to begin with.
Click to expand...
Click to collapse
Well I tried a few times after that and after letting it on a charger, still no response.
nitrous² said:
Can you share the link of where you bought the motherboard? It might be that you bought a blank motherboard. In that case you want it to be flashed with the correct IMEI and partition (table?). AFAIK the IMEI has to be that of your previous phone since you can't just "create" a new IMEI. Don't even want to get into the legal repercussions but here's a sneak peak; in some countries it's a criminal offence to alter an IMEI or even have tools to alter IMEI. Don't quote me on this and I'm asking the community to correct me. If the motherboard comes from a previously active device, it should have its own IMEI and none of what I said before matters.
Whatever, none of that necessarily explain why it didn't boot up. Have you tried charging and plugging it to a PC? If it isn't dead, your PC should at least detect A device.
Click to expand...
Click to collapse
http://www.ebay.com/itm/MAIN-MOTHER.../182310990269?ssPageName=ADME:X:RRNTB:NL:3160
It should be one with an IMEI how else can it be unlocked.
I tried plugging it in as well, but my PC doesn't recognise it at all.
I've ordered a different one this time, this motherboard was also slightly different from the one I had (2 cables instead of 3) so it might be incompatible.
I ordered this one now: https://www.aliexpress.com/snapshot/0.html?orderId=82116420384467&productId=32737224430
Did you end up having any luck with the second motherboard?
Or has anyone else attempted this before?
I'm looking to swap my qc chip for the exynos.
How was the operation??
Hello i'm interested to know how was the experiment becouse i wanna try almost the same thing, i have a s7 sm935fd and i wanna change the motherboard for a sm935f model. Please answer me!
I am also going to try swapping motherboards. How did yours work out?
Hi @totalvamp,
I am going to try swapping out a good motherboard from a banged up sprint G930P phone with a clean IMEI into a clean, whole, G930X demo model that I picked up cheap on Ebay.
The "X" demo phones work on WIFI only. I understand that the "X" motherboards are missing the cellular radios, which is why I am trying this swap -- it should be far easier and less costly than doing a full screen&LCD replacement, which requires tearing down the entire phone, and costs about $150. Hopefullly, I will just have to remove the back, the QI receiver and I think the camera, and I'll get access to the motherboard.
My hope is that all the rest of the parts are present -- we'll see how it goes.
I look forward to hearing from you.
Philip

Gear S2 won't turn on

Hello guys I bought a 3g t mobile gear S2 past year on eBay.l, on September. The thing is I move vlback to Chile mid this year and about three weeks ago my device just won't turn on. When I put it on the charger a red light appears but nothing else. I'm very noon on this area so I don't know what to do.
Samsung on my country says that I have to send it to USA for warranty, but first I want to try every thing I can to avoid the shipping, cause is a pain in the ass, besides the money and the time it will take.
Thanks a lot
Sent from my HTC One_M8 using Tapatalk
Can you give exact model name...
Reason for this question...
With SM-R720(X) and SM-R732(X) we could charge battery in this way... via USB cable and soldered wires.
https://forum.xda-developers.com/showpost.php?p=72097974&postcount=113
I saw 1 Picture from 1 device... where Connectors could be under the straps... without opening device...
Not tested nor confirmed...
Did you tried to hold Power on for an long time... maybe you start menu where Download Modes inside...
You treid other charger... maybe only your charger/cradle is dead or halfdead...
Best Regards
Found Picture on my HDD...
Still I have no idea which Gear S2 model it is... so I can not check Pinout...
Maybe somebody knows which Model is visible on this Picture...
So we could check Service Manual maybe...
Best Regards
in the back of the watch says the model... where the sensor is...
cheers!!!
I have the same problem. Watch was at 34% and working fine and then suddenly shut off. It's been on the charger for an hour now and still won't turn on.
Hello, thanx for Photo.
Very interesting they print also Firmware Version on it... right upper side.
I can see ATT SM-R730A.
If you are in US... as sometimes Users from other Countries buys also US devices...
I suggest you to contact ATT Service Center...
Maybe they will replace Battery... if battery is damaged.
If you like "Adventures"...
SM-R730A seems also have external connectors like SM-R765... look here:
https://forum.xda-developers.com/gear-s3/help/sm-r765f-teardown-t3659431
But this is dangerous/risky...
So I would start with contact ATT and ask about Repair...
Battery seems not very expensive... 30 $...
http://www.ebay.de/itm/Genuine-Sams...538513?hash=item51fd26f051:g:AVYAAOSwaxlZjv5P
Only as example... no idea if SM-R730A require other battery...
Best Regards
Edit 1.
Seems for SM-R730A... EB-BR730ABE
http://www.ebay.com/itm/100-Battery...G-EB-BR730ABE-SM-R730A-SM-R735A-/322626951513
So the other Gear S2 batteries are different...

Note 20 ultra black screen of death

Hello all,
My 1 year old note 20 ultra bougth on wondamobile because it was cheaper that in my country and had the snapdragon version.
Just got this HUGE problem, i was watching a youtube video and the screen just got black all of a sudden, and for 2 days never lit up again.
I live in Europe and Samsung says they wont cover the warranty of it as it wasnt purchased in Europe.
This is completely ridiculous, the phone costed 1300 euros, top of the line.
And now all of the sudden just dies.
I have tried all the methods online and none of them works, conecting a hdmi usb c cable to the screen, the iphone conects but i can only see the hours and a lock, cant unlock the phone, even tried with a mouse and keyboard using a usb c hub and nothing works.
Anyone knows a real fix for this?
as a new screen is 400 € and i dont want to pay this value.
This never happened specialy with a high end phone.
The N20U has had some display issues... Sorry.
Likely the display, could be a connector, battery or mobo failure.
See if you have legal recourse, otherwise lean all over Samsung like a cheap suit.
In the end you may need to do it out of pocket.
Last drama free rollout from Samsung was the N10+Snapdragon (new ones still available for $800). I got a second one because of Samsung's and Android 11/12's lack luster performance.
Some don't think it's that bad...
I sure do, which why I stepped back and rejected 5G, variable rate displays, no flagships SD card slots and one of the most dysfunctional Android OS's ever released.
I'm in a holding pattern running on P and Q until the fallout settles. Minimum 1-2 years perhaps longer.
This problem also happens in the note 10, s20 and others.
The biggest issue is that its a phone from South Korea and im In Europe so the warranty isnt valid.
Was so happy with it until now. Its not the 5g, neither the Android version.
According to what i read this issue is caused due to the one ui 3.1 update.
Because if it was a screen problem the touch wouldnt even respond to touches and it does respond.
Battery was at 81 percent went this happened, and the mobo for sure is good as i can conect the phone to screen and see it like Dex problem is the phone is locked so i cant unlock it even using this option.
And once again as the screen is locked it isnt recognized by usb so no program will work to get the data out of it or try any solution using dex.
As its a version bougth in Sk when i called the assistence they say they cant even do nothing because they only get parts for European phones and that parts are diferent, but the screens must be the same in both versions what differs is the mobo.
This is giving me headaches
Are you saying the update is causing hardware failures or that the black screen is not hardware damage but a just firmware issue?
The phone was working fine.
Until with the last updates the wi fi got inconsistent and i have the best and fastrst internet in my country.
Also as in this image shows the phone does work , problem is i cant unlock it. If i could probably could reset the software.
As the screen only had a minor scratch, so it was never damaged.
Now a 1300 euros phone is just a paper weigth
If it's a firmware you may be able to pull up the boot menu... and go from there.
This is beyond my skillset but it's not a paperweight yet.
I tried it all.
Would be easy if it worked via usb or via dex.
But its stuck in it.
This is a Samsung problem on the latest phones.
Raid3n__pt said:
I tried it all.
Would be easy if it worked via usb or via dex.
But its stuck in it.
This is a Samsung problem on the latest phones.
Click to expand...
Click to collapse
Try letting it fully discharge until auto shutdown if possible.
Physically disconnect the battery, hard reset.
Try some Google searches to find more options.
You might need to pay a repair shop or Samsung to fix it.
It wont shut down. Its like this for 2 days
Removing the battery will be dificult also.
Yeah its going to cost 400 euros for a phone npw worth near 900 or less altough its unlocked.
Will never buy a flagship again.
You don't need to remove the battery, just disconnect it. Watch a tear down vid.
You need a heat gun or pad, anhydrous isopropyl alcohol to help break the rear cover adhesive, plastic picks and perhaps some drivers maybe not. A new OEM rear cover seal.
A good phone repair shop can easily do this for you. Start there and see what you got.
The QC was solid on the N10+ Snapdragon but less so after especially on the S21U.
If the display needs to be replaced that should be the end of your problems with it.
Not perfect but what are you gonna do?
With Samsung, all phones it's best to wait 6 months and see what crops up. Otherwise it's more of a gamble.
I was indeed going to buy the note 10 plus back then but then i saw the n20 and all the advertisement and let myself into the hype.
Even bougth first a oneplus 8 pro but it got stolen in spain and i was refunded
Well going to try for one more day and see if it comes back to life,wich seems like a dream rigth now.
In last case will try a techician but its going to be expensive as this is a korean phone in europe.
Raid3n__pt said:
I was indeed going to buy the note 10 plus back then but then i saw the n20 and all the advertisement and let myself into the hype.
Even bougth first a oneplus 8 pro but it got stolen in spain and i was refunded
Well going to try for one more day and see if it comes back to life,wich seems like a dream rigth now.
In last case will try a techician but its going to be expensive as this is a korean phone in europe.
Click to expand...
Click to collapse
May not be as bad as you think.
Shop around. Getting the right replacement parts is critical. I know on the 10+ the C port pcb, cam module, and obviously the mobo are different and not interchangeable, not sure about the display!
Lol, found out the hard way with the C port pcb, there are 2 variants for the Snapdragon! My C port wasn't bad but was replacing the battery so decided to do the C port for $20 more. No cell service, no internet... put the original one in, back in service. Rather irritating
Ricky tricky Sammy...
This seems to be a design fault so Wonda should honour a repair or replacement. I would pursue it with them.
I also have a N20U SD HK version bought from them but it's only 6 months old.
I take it their warranty is just one year then?
Yes its only one year. And i bougth last october
And the problem is that i live in europe, wonda mobile is from china.
I dont know if its a design flaw or update problem as the phone magicaly started to work witouth the screen theme i had but i puted it down and the screen once again went off.
The phone was working back again for 10 minutes and black out again.
So the screwn migth be good.
I got a message saying the one ui stoped working when i used dex.
Dex mode with a usb c hub now works, but i cant put the phone back to stock while in dex.
Its in portuguese language but what it says in the message is that a one ui error happened.
This after the screen black out again.
In dex i cant put firmware back to stock but can update the firmware.
This is just stupid a 1300 phone with a faulty screen or software problem.
Cant figure it out. As the touch isnt working while is conected to dex, only worked using a mouse and keyboard.
But the touch worked when the screen went back on even for 10 minutes.
So if it works on dex it cant be mobo or battery.
If its the screen i will be 400 euros in pain.
Who would guess this n20 purchsee on wonda mobile would be a nigthmare
Likely a hardware issue...
blackhawk said:
Likely a hardware issue...
Click to expand...
Click to collapse
But how if it works in dex mode, everything works in dex mode, internet, cameras as well, games open, so the mobo cant be bad.
Guess the crap screen is gone for once, as it was only on for 10 minutes. Or maybe something disconected as i droped like 2 or 3 weeks ago but that cant be checked witouth opening.
Raid3n__pt said:
But how if it works in dex mode, everything works in dex mode, internet, cameras as well, games open, so the mobo cant be bad.
Guess the crap screen is gone for once, as it was only on for 10 minutes. Or maybe something disconected as i droped like 2 or 3 weeks ago but that cant be checked witouth opening.
Click to expand...
Click to collapse
When I said hardware I was implying the display.
It still could be a loose/bad connector as well.
The mobo's not entirely ruled out yet but a less likely candidate.
This seems to have happened to a lot of other people too, and some of them have said the display has come back on.
Samsung need to get a grip and offer some advice to affected cusomers.
For sure it seems the display is gone.
Samsung would replace the screen if it was bougth in Europe amd the screen had no damage.
Mine has a minor scratch and a very small mark due to a drop.
Anyway seems there wont be any fix, as the crap screen only worked for 10 minutes so no hope for it to be back on again
Samsung never again

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