Related
Google it for more info. I only found out cos my battery has swollen and it now dies after 20mins use . Noticed deteriation about a week ago. Looks like manynphones affected
Sent from my GT-I9505 using XDA Premium 4 mobile app
YES ! Noticed the new. "Galaxy S4 battery woes 'limited', offers free batteries".
The South Korean company also say: "We ask all affected customers to please visit their nearest Samsung Electronics service centre, where they can receive a replacement battery for free of charge."
And where are they exactly?
Samsung is known for crappy batteries.
Sent from my GT-N7105 using xda app-developers app
On Google I only find recall for Germany and other European countries.
Does anyone know if any other countries are effected? Maybe Australia?
Thanks
Sent from my GT-I9505 using xda app-developers app
ranger4740 said:
On Google I only find recall for Germany and other European countries.
Does anyone know if any other countries are effected? Maybe Australia?
Thanks
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
The issue seems to be limited to batteries with serial numbers beginning with "BD", easy enough for people to check if they're affected.
Also, I've seen no mention of a recall on the batteries? Do you have a link to this, OP?
Dan1909 said:
The issue seems to be limited to batteries with serial numbers beginning with "BD", easy enough for people to check if they're affected.
Also, I've seen no mention of a recall on the batteries? Do you have a link to this, OP?
Click to expand...
Click to collapse
my battery begins with BD, and doesnt last a day
a link would be nice
wifiuk said:
my battery begins with BD, and doesnt last a day
a link would be nice
Click to expand...
Click to collapse
A link to what, sorry?
All the information I posted is from the discussion threads on this forum. It's in there that it is only people who have the BD batteries having the issue. Any information I posted about what happens with the fault is from when my battery went through it .
Yeah mine's BD as well and it barely holds a day... Should I look for a replace?
Crembo said:
Yeah mine's BD as well and it barely holds a day... Should I look for a replace?
Click to expand...
Click to collapse
Take a look at the battery, if it's swollen (even slightly so) that's a fairly good sign that it's having issues. As far as we know it's only BD batteries that are affected, but that doesn't mean that ALL BD batteries are.
There's other symptoms that come with the battery failing as well:
Generally bad battery life (much worse than previously used to)
Phone turning off randomly, and won't turn back on until a charger is connected
Battery level jumping from high (e.g. 80%) levels to very low (a few percent) when the phone cuts out
Noticacly swollen battery (this varies from only a mm or so of swelling, to enough to bend the screen and casing of the phone!
If you see any more of those issues, then it's probably worth contacting Samsung or the shop you purchased it from to get a replacement sent out to you.
Dan1909 said:
Take a look at the battery, if it's swollen (even slightly so) that's a fairly good sign that it's having issues. As far as we know it's only BD batteries that are affected, but that doesn't mean that ALL BD batteries are.
There's other symptoms that come with the battery failing as well:
Generally bad battery life (much worse than previously used to)
Phone turning off randomly, and won't turn back on until a charger is connected
Battery level jumping from high (e.g. 80%) levels to very low (a few percent) when the phone cuts out
Noticacly swollen battery (this varies from only a mm or so of swelling, to enough to bend the screen and casing of the phone!
If you see any more of those issues, then it's probably worth contacting Samsung or the shop you purchased it from to get a replacement sent out to you.
Click to expand...
Click to collapse
Thanks for the info.
It doesn't seem to be swollen (my phone is maybe 3-4 weeks old now), but I can barely get 2 hours of screen time and I do have to recharge my phone every night (Wifi is on maybe 70% of the time).
For example right now I'm at 4% battery with 19h 16m 57s time on battery and 33% usage by screen (1h 29m), then 16% by Google Services.
in 8 hours from 95% to 0 , 1:30h display (medium brightness) + some data h+ surfing facebook , i don`t think its alright battery life is poorer than my old 1 year s3
android 4.3 MJ5 battery : BD
Even if the battery is ever so slightly swollen just get the battery changed. Wether it's free of cost by Samsung or by purchasing a new one.
I had the same issue.. BD battery.. It was swollen and my screen had started to appear slightly curved as well. Barely used to last 24 hours(2hrs screen on). Got a new battery and I love my s4 again - 38 hours standby 4 hrs screen on. Hate samsung though!
Damn. My battery has BD serial. No issues yet though (had the phone 2 months)
I'm expecting to have to change it soon...
Anyone got a link to the recall page?
Sent from my GT-I9505 using xda app-developers app
imlgl said:
Anyone got a link to the recall page?
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
There doesn't appear to be one.
Samsung have given no statement on this topic (as far as I've been able to find).
Dan1909 said:
There doesn't appear to be one.
Samsung have given no statement on this topic (as far as I've been able to find).
Click to expand...
Click to collapse
Yeah, i haven't found anything online about it
Sent from my GT-I9505 using xda app-developers app
Relax guys.. Samsung will replace the battery free of charge. Here's the response I got from them yesterday -
Thank you for contacting Samsung Customer Support.
I am sorry to hear you believe your battery falls under the faulty battery issue, I understand this is frustrating as it may limit the use of your device.
We are aware of this issue, which has affected a limited number of customers. We ask all customers to please visit their nearest Samsung Electronics authorised service centre, where they can receive a replacement battery free of charge. We remain committed to providing the best possible user experience for our customers.
As you are located in India, Unfortunately we would be unable to send you a replacement battery, as the replacement batteries are only being provided from the UK service centres. If you are able to perhaps send your device to the UK, perhaps to a friend or family member, They would be able to do apply for the replacement on your behalf.
“Please note that not all batteries are faulty, only batteries which display signs of swelling are eligible for a replacement. This is not dangerous, the only concern is that the back cover of your device may no longer fit.”
“Unfortunately if you have already purchased the battery, we would be unable to reimburse you, although you can still take your faulty battery to the service centre to receive a replacement.”
You can visit the link below to guide you to the nearest service centre that you can go to, with the proof of purchase, by just submitting your postcode, and choosing Mobile Phones from the drop down box:
http://www.samsung.com/uk/support/location/supportServiceLocation.do?page=SERVICE.LOCATION
If the battery on your device is swelling, and you are unable to make it to the service centre, we would have to book the device in for an inspection.
If you would like us to book your device in for an inspection, please provide the information below so we can assess your warranty status:
1) Serial number (Found under battery)
2) IMEI number (Not required if a tablet) (Found under battery)
3) Your full postal address
4) Brief description of the issue.
5) Model Code
If the device is deemed as faulty, we will repair it and send your friend or family member back a replacement battery.
If there is anything else we can help with, please let us know.
Our Customer Support Team love feedback! Share your thoughts on this response by completing the survey at the bottom of this page.
Kind regards,
Kevin
Online Support Team
SAMSUNG Customer Support Centre
Note: This email was sent from a notification only email address that cannot accept incoming email. If you need to reply to this email, pleaseuse the link below
getdunexpected said:
Relax guys..
Kind regards,
Kevin
Online Support Team
SAMSUNG Customer Support Centre
Note: This email was sent from a notification only email address that cannot accept incoming email. If you need to reply to this email, pleaseuse the link below
Click to expand...
Click to collapse
I'm fighting with Samsung since last Monday.Story:
Monday:
1st call to Samsung support, they advised to call nearest service center. Service center called. Reply: we have no batteries for replacement, but we will be very happy to SELL you one. Second call to Samsung, reply with email that I shall scan the proof of purchase, note the ser no, imei no etc and send it to them. Done on Tue.
Wednesday:
silence, so I called them again. Customer rep said that he is ordering the battery to be sent to me.
Thursday: silence
Friday: email from Samsung that I shall go to the nearest service center. another call to Sammy, this time it took approx 20 minutes to recognize the real status. As they stated, the battery shall be with me within the max 10 working days since the last Wednesday, and email was sent by mistake.
Let's see how it will end....
In the meantime, my phone's screen is more and more pushed back by swollen battery. If it will not return to normal - Sammy will have to replace the screen...
EDIT:
Battery arrived today, looking at the envelope - from Netherlands (are all UK stocks already depleted???)
Front screen returned to normal, new battery serial is AA and instead of the english, it has all description on it in some funny language.
Hope it will have longer lifetime...
spamtrash said:
I'm fighting with Samsung since last Monday.Story:
Monday:
1st call to Samsung support, they advised to call nearest service center. Service center called. Reply: we have no batteries for replacement, but we will be very happy to SELL you one. Second call to Samsung, reply with email that I shall scan the proof of purchase, note the ser no, imei no etc and send it to them. Done on Tue.
Wednesday:
silence, so I called them again. Customer rep said that he is ordering the battery to be sent to me.
Thursday: silence
Friday: email from Samsung that I shall go to the nearest service center. another call to Sammy, this time it took approx 20 minutes to recognize the real status. As they stated, the battery shall be with me within the max 10 working days since the last Wednesday, and email was sent by mistake.
Let's see how it will end....
In the meantime, my phone's screen is more and more pushed back by swollen battery. If it will not return to normal - Sammy will have to replace the screen...
Click to expand...
Click to collapse
Dude I suggest you buy a new battery first and keep the one you get from Samsung later as a spare. This way, not only will you be able to use your phone properly sooner and prevent further damage to the screen and it must just be a lil dangerous with that swollen defective battery.. Who knows if it might suddenly explode or heat up or something *god forbid*
---------- Post added at 01:57 PM ---------- Previous post was at 01:53 PM ----------
jas0nuk said:
Damn. My battery has BD serial. No issues yet though (had the phone 2 months)
I'm expecting to have to change it soon...
Click to expand...
Click to collapse
Even my battery(BD) was fantastic was for the first 3ish months. Then it wouldn't hold charge and became swollen causing the screen to get slightly curved too. Got a new battery and the screen went back to normal and the battery life is back to being awesome! Suggest you change yours too, ASAP.
getdunexpected said:
Dude I suggest you buy a new battery first and keep the one you get from Samsung later as a spare. This way, not only will you be able to use your phone properly sooner and prevent further damage to the screen and it must just be a lil dangerous with that swollen defective battery.. Who knows if it might suddenly explode or heat up or something *god forbid*
---------- Post added at 01:57 PM ---------- Previous post was at 01:53 PM ----------
Even my battery(BD) was fantastic was for the first 3ish months. Then it wouldn't hold charge and became swollen causing the screen to get slightly curved too. Got a new battery and the screen went back to normal and the battery life is back to being awesome! Suggest you change yours too, ASAP.
Click to expand...
Click to collapse
Ironic but I've started noticing weird creaking noises when I hold the phone and the battery is now very slightly swollen on one side - if I place it flat, it's fine on one side and can "rock" on the other. I doubt it's noticeable enough for a Samsung Service Centre to replace it, but I'm going to try regardless before it ruins the phone
Hey guys,
for a few weeks now, my phone has been randomly shutting off at the slightest increase of load. Whether it be loading a YouTube video, playing the casual session of Cut the Rope (Does it count as casual when you complete all three parts with perfects everywhere in about two weeks?) and maybe Plants vs Zombies.
I've not seen similar symptoms on XDA, but who knows when it will hit the next person?
Now, I've searched quite a few forums, such as Android Central, but haven't found a thread similar to this.
I created this thread, in the hopes that it'll help some more people.
Read on if you think you have a bad battery.
Likely symptoms of a bad battery
Serial number starts with BD (Could it be short for BAD? Illuminati! Just kidding )
Phone randomly shuts off completely at the slightest increase of load
Phone refuses to power on again for a few minutes (Turning it back on usually causes it to shut off before/during boot)
The phone constantly looses signal
The phone gets extremely hot when not being used
I've had all of these symptoms and I can promise you it's a known problem.
What will happen if I don't change the battery?
Several things might happen if you don't change the battery:
The battery may explode (Leaving you with either a really big hole in your leg, or worse you might loose some bits and pieces.
The battery may leak and damage your phone irreparably.
The battery may leak and corrode your legs, clothes or what ever encloses the phone.
What can I do?
You can either go to a Samsung Repair Centre or go to your local retailer/provider.
They should cover this under warranty, no matter if the device is rooted or not.
If they don't, you CAN press charges/sue the company/provider.
Why? If they do not replace your battery, they may lead you to harm either by explosion or corrosion.
But that's a last-resort.
What I did, is following:
I called my provider (German Telekom, call them for free from your mobile in Germany under
Code:
2202
) and told them what is going on. They asked me what exactly is happening and got following response:
German Telekom Call Centre Agent said:
Oh, f*ck. Get to your nearest store and get that replaced immediately!
Click to expand...
Click to collapse
which is what I'm doing tomorrow.
You can always use this as a good excuse to buy one of those extended batteries, but why should you? The stock battery is pretty decent.
I'll update this thread when I'm back or on my way back home and let you guys know what exactly happened.
I hope this can help someone with these issues and I can help prevent loosing a leg, or worse, different bits and bobs.
If you're experiencing this problem, and you've done something similar, let others know below!
Edit: I had a Galaxy S III lying around. It's battery fits more or less snug and works as long as you have the back panel on the phone. I'm using it until I get to the store tomorrow.
Yeah....I had the battery problem on S4 about two months ago and Samsung confirm that it was a known issue and that about 30% of S4 battery might be affected. They replaced my battery without any question asked.
See link below as well:
http://www.trustedreviews.com/news/...lems-samsung-offers-free-battery-replacements
Part of the symptoms include swollen battery as well. My battery got swollen to a point that it started pushing my battery cover and the screen out. If you want to know that you have a swollen battery, put it on a desk and give it a spin. If it rolls (with the middle of the battery touching the desk) , then you have a defective battery and you should get it replaced at no cost.
Another symptom is that your battery could go from 100% charged to 0% (phone won't be able to start unless you connect a charger) during a reboot. It will then jumped to about 80% full after connecting your phone to a charger.
Beatsleigher said:
Hey guys,
Edit: I had a Galaxy S III lying around. It's battery fits more or less snug and works as long as you have the back panel on the phone. I'm using it until I get to the store tomorrow.
Click to expand...
Click to collapse
May I propose you to use the SEARCH button BEFORE you will start another thread?
I know it is painful, as you just have discovered America... sadly, you're the 1492nd person who did it in last week only.
possible search result, if you'd not be too lazy...
May I propose to read the thread?
It contains solutions and symptoms of a bad battery. And I was giving my personal experiences
Sent from my GT-I9505 using XDA Premium 4 mobile app
Beatsleigher said:
May I propose to read the thread?
It contains solutions and symptoms of a bad battery. And I was giving my personal experiences
Sent from my GT-I9505 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Symptoms: serial number of faulty batch; swithing off while showing different load state, heating, swollen battery.
Remedy: replace the battery. By purchasing, visiting the Samsung centre or calling the Samsung Customer Help in ANY country.
So, please, read the linked thread again. Take special attention on the posts: 1; 2; 9; 12; 17; 18; 28; 29; 33; 34; 36.
So far, you were unable to find the linked in my previous post thread, what gives some interesting picture about the ... ability of searching.
Symptoms: wrong as well, because typical for DB bad battery case symptom is that you cannot turn the phone on back again, no matter how long you would wait, without putting the phone to the charger. As well, phone was not going hot (above normal level) no matter, used or not.
Finally, the phone wasn't loosing signal more frequently than normal.
"What will happen section" :, your statement that bad BD series battery will leak, explode, cause the nuclear blast or whatever is unjustified, because the battery is swelling so badly that it would damage the screen much faster. ( further info here and here - I hope you will be able to find the appropriate posts by yourself. If not - please ask, I will help you if your parents are too busy).
Furthermore, so called solutions you tried to provide are ridiculous, as Samsung knows the problem with BD batteries and replaces it without single word, worldwide (examples from threads: Asia, Australia, Africa, Europe).
Last but not least: on the XDA, there is simple set of rules, where one of them states: DO NOT REPLICATE the posts and threads, USE the search button before posting and add your comment to the existing thread before starting a new one if the similar thread exists.
so far, your thread is the 4th related with officially called back by Samsung faulty BD series of batteries.
I don't see anything wrong with this thread and am leaving it open. It provides useful information, which is clearly outlined in the OP, and may cut down on future threads being opened about it.
Towle
Forum Moderator
Hi Guys,
I got the Gear S3 watch and I really like it. I have always been into watches, but automatic (mechanical) ones. And, as you know, they are extremely durable and repairable.
Since I really liked the S3, I am thinking when the time comes - will I be able to replace the battery? I don't see a place on the Internet that sells replacement ones. Maybe because it is a new device...
Anyway, does anybody know where I can get a replacement battery?
Also, is there a way to get a custom battery with the same spec? Is there a place where you can order one (same voltage, type, capacity, size) and even if it is not S3-specific still use it?
Thanks.
You may be replacing the Watch before the battery, so don't worry...and jump into your S3.
halabibk said:
You may be replacing the Watch before the battery, so don't worry...and jump into your S3.
Click to expand...
Click to collapse
Yeah, I know what you mean and I am like that for electronics. But since I consider it as a "watch", I expect it to last... Well, time will tell
I would love to know where I can purchase an OEM replacement battery for my Gear S3 Frontier. Anyone have some tips?
https://rounded.com/samsung-gear-s3...ery-eb-br760abe-380mah-gh43-04699a.html?sl=en
Don't come cheap though.
Rest of the spare parts, https://rounded.com/gear-s3-frontier/?sl=en
Samsung S3 battery replacement
Gpmg762, do you know if detailed instructions on how to change the battery come with the new battery? I’d like to know exactly how to remove the back the correct way before I even consider doing it myself.
I’ve had my Gear S-3 since it was new. I use to get up to 3 days use out of it with BT on, auto heart rate checking often, around dimming screen set to 15 sec, I did have it set to only light up when I turned the bezel or pushed a button, but I do receive 40 to 59 messages a day where it lights up the watch. I have the BT onlyand run it with my iPhone. After the latest update in Jan 2018, battery life has dropped to about 18 to maybe 24 hrs at a most. I now have it set so that messages will not light up screen and have even started using the frontier watch face with BT turned off. I still only get about 22 to 24 hrs. This happened immediately after the last update. I’ve done a factory restore on watch, multiple reboot ect. but I can not get my battery life to return. I’ve deleted every app and 3rd party watch face, but nothing helps. I have a Apple Watch series 2, but I just don’t care for the looks. I want my Gear to work again. Do you have any suggestions? Thank you, Brian Davis
I'm looking to replace the battery of my S3 frontier. I've had mine for a year and a half and it is showing quite the degradation. I would like to replace it.
Has anyone successfully sourced OEM batteries from the US? If so, where?
reviad said:
I'm looking to replace the battery of my S3 frontier. I've had mine for a year and a half and it is showing quite the degradation. I would like to replace it.
Has anyone successfully sourced OEM batteries from the US? If so, where?
Click to expand...
Click to collapse
https://www.ebay.com/itm/NEW-OEM-ba...381507?hash=item28576be883:g:M1MAAOSwahZazfyb
I u derstand there are two batteries for this watch. I am looking as well.
gpmg762 said:
https://rounded.com/samsung-gear-s3...ery-eb-br760abe-380mah-gh43-04699a.html?sl=en
Don't come cheap though.
Rest of the spare parts, https://rounded.com/gear-s3-frontier/?sl=en
Click to expand...
Click to collapse
Do all frontier models use the same battery?
The battery is available for $23.99 on Amazon. This is for the Gear S3 Frontier.
Hello fellow phone users,
Rescently I bought Samsung Galaxy s6 from selling site on the internet, it was used and not in good shape by that I mean on the metal edges of phone it was damaged but i still bought it. I needed a phone
But few days ago it wasnt charging from usb, it was charging wirelessly, but something stinked of fried component so i broght it for repair in official repair shop. It have waranty. But i got an email which specify that I got to pay a lot of money to fix damaged screen and dammaged rear pannel. But I replied with request for offer for repairing just USB charging which was broken. But they said I must replace screen for resolving issues with my charging. What to do? Am I being scammed? Is there any connection with usb charging and screen? Help Pls
I attached their photos of the phone.
I dont think screen needs to be changed for USB to get fixed and broken backplate can't break USB in my opinion
Gesendet von meinem LG-H870 mit Tapatalk
Definitely something fishy since there is no connection of the screen with the USB port.
What to do in this case, how to aproach them? I think they are hesistating to answer my e-mails or they are just too busy.
TheElfLord said:
What to do in this case, how to aproach them? I think they are hesistating to answer my e-mails or they are just too busy.
Click to expand...
Click to collapse
just pick your phone up
J0SH1X said:
I dont think screen needs to be changed for USB to get fixed and broken backplate can't break USB in my opinion
Gesendet von meinem LG-H870 mit Tapatalk
Click to expand...
Click to collapse
I don't think that too... Just take you phone from them and go to some more no-official point where it's just GSM service (repairs all etc), ask just about fix USB-port nothing more I think not more then 30€.
Official point's always will tell you something like that, and costs always are so hiiigh
Update: I picked it up yesterday. I didnt get an explanation from the service guy by email or telephone, but seller guy told me that Samsung did write some rules about servicing. If your phone have one little mark on display it need to be replaced because if they break it you cant just go to them and tell them that they broke it. That is Samsung guide for repair, probably design doesnt allow servicing from back panel, so glass need to be removed. So with that scratch service shop and Samsung are protected. What now, should i take it to another repairing shop or just live with my wireless charger? Cheers!
Thanks, considering their price of replacing something ~270€ (2000HRK) I think I will pass this repair, risk is too high for me for someone to broke my screen idk how much is screen for Galaxy S6. I paid phone ~200€ (1500HRK) so the price of repair is high. I will try to live wireless charging and wifi data transfer. BTW, for Galaxy s6 users: how much hours you get of screen on time (SOT)
rifek4 said:
Is depend mainly from your ROM/kernel/battery (because can be from S7 Edge 3600mAh), your settings (kernel and all sett.), what you doing on phone (just browsing etc/benchmarking/gaming...) and do your using internet with it and what connection (WiFi/HSPA+/LTE) and even signal affects to battery life (in case HSPA+ and LTE, worser signal takes more battery).
In my case on Ultimate Nougat ROM and N0G33K V7.0 RC6 Kernel with stock 2550mAh battery I reach 6h SoT on WiFi connection, just browsing, chatting, few calls/SMS's etc, little bit YT, 2 races in Asphalt 8 (just try) etc. (no benchmarks/tests). But on my kernel settings so undervolting and underclocking applied
Click to expand...
Click to collapse
You can post this kernel? Over here?
Why N0GG3K KERNEL in v7 is not in XDA.
killerBRs said:
You can post this kernel? Over here?
Why N0GG3K KERNEL in v7 is not in XDA.
Click to expand...
Click to collapse
Bcz it's unreleased here. Go to Universal S6 Telegram Group there you will found latest one's POS29, it's same dev.
Hello all,
My 1 year old note 20 ultra bougth on wondamobile because it was cheaper that in my country and had the snapdragon version.
Just got this HUGE problem, i was watching a youtube video and the screen just got black all of a sudden, and for 2 days never lit up again.
I live in Europe and Samsung says they wont cover the warranty of it as it wasnt purchased in Europe.
This is completely ridiculous, the phone costed 1300 euros, top of the line.
And now all of the sudden just dies.
I have tried all the methods online and none of them works, conecting a hdmi usb c cable to the screen, the iphone conects but i can only see the hours and a lock, cant unlock the phone, even tried with a mouse and keyboard using a usb c hub and nothing works.
Anyone knows a real fix for this?
as a new screen is 400 € and i dont want to pay this value.
This never happened specialy with a high end phone.
The N20U has had some display issues... Sorry.
Likely the display, could be a connector, battery or mobo failure.
See if you have legal recourse, otherwise lean all over Samsung like a cheap suit.
In the end you may need to do it out of pocket.
Last drama free rollout from Samsung was the N10+Snapdragon (new ones still available for $800). I got a second one because of Samsung's and Android 11/12's lack luster performance.
Some don't think it's that bad...
I sure do, which why I stepped back and rejected 5G, variable rate displays, no flagships SD card slots and one of the most dysfunctional Android OS's ever released.
I'm in a holding pattern running on P and Q until the fallout settles. Minimum 1-2 years perhaps longer.
This problem also happens in the note 10, s20 and others.
The biggest issue is that its a phone from South Korea and im In Europe so the warranty isnt valid.
Was so happy with it until now. Its not the 5g, neither the Android version.
According to what i read this issue is caused due to the one ui 3.1 update.
Because if it was a screen problem the touch wouldnt even respond to touches and it does respond.
Battery was at 81 percent went this happened, and the mobo for sure is good as i can conect the phone to screen and see it like Dex problem is the phone is locked so i cant unlock it even using this option.
And once again as the screen is locked it isnt recognized by usb so no program will work to get the data out of it or try any solution using dex.
As its a version bougth in Sk when i called the assistence they say they cant even do nothing because they only get parts for European phones and that parts are diferent, but the screens must be the same in both versions what differs is the mobo.
This is giving me headaches
Are you saying the update is causing hardware failures or that the black screen is not hardware damage but a just firmware issue?
The phone was working fine.
Until with the last updates the wi fi got inconsistent and i have the best and fastrst internet in my country.
Also as in this image shows the phone does work , problem is i cant unlock it. If i could probably could reset the software.
As the screen only had a minor scratch, so it was never damaged.
Now a 1300 euros phone is just a paper weigth
If it's a firmware you may be able to pull up the boot menu... and go from there.
This is beyond my skillset but it's not a paperweight yet.
I tried it all.
Would be easy if it worked via usb or via dex.
But its stuck in it.
This is a Samsung problem on the latest phones.
Raid3n__pt said:
I tried it all.
Would be easy if it worked via usb or via dex.
But its stuck in it.
This is a Samsung problem on the latest phones.
Click to expand...
Click to collapse
Try letting it fully discharge until auto shutdown if possible.
Physically disconnect the battery, hard reset.
Try some Google searches to find more options.
You might need to pay a repair shop or Samsung to fix it.
It wont shut down. Its like this for 2 days
Removing the battery will be dificult also.
Yeah its going to cost 400 euros for a phone npw worth near 900 or less altough its unlocked.
Will never buy a flagship again.
You don't need to remove the battery, just disconnect it. Watch a tear down vid.
You need a heat gun or pad, anhydrous isopropyl alcohol to help break the rear cover adhesive, plastic picks and perhaps some drivers maybe not. A new OEM rear cover seal.
A good phone repair shop can easily do this for you. Start there and see what you got.
The QC was solid on the N10+ Snapdragon but less so after especially on the S21U.
If the display needs to be replaced that should be the end of your problems with it.
Not perfect but what are you gonna do?
With Samsung, all phones it's best to wait 6 months and see what crops up. Otherwise it's more of a gamble.
I was indeed going to buy the note 10 plus back then but then i saw the n20 and all the advertisement and let myself into the hype.
Even bougth first a oneplus 8 pro but it got stolen in spain and i was refunded
Well going to try for one more day and see if it comes back to life,wich seems like a dream rigth now.
In last case will try a techician but its going to be expensive as this is a korean phone in europe.
Raid3n__pt said:
I was indeed going to buy the note 10 plus back then but then i saw the n20 and all the advertisement and let myself into the hype.
Even bougth first a oneplus 8 pro but it got stolen in spain and i was refunded
Well going to try for one more day and see if it comes back to life,wich seems like a dream rigth now.
In last case will try a techician but its going to be expensive as this is a korean phone in europe.
Click to expand...
Click to collapse
May not be as bad as you think.
Shop around. Getting the right replacement parts is critical. I know on the 10+ the C port pcb, cam module, and obviously the mobo are different and not interchangeable, not sure about the display!
Lol, found out the hard way with the C port pcb, there are 2 variants for the Snapdragon! My C port wasn't bad but was replacing the battery so decided to do the C port for $20 more. No cell service, no internet... put the original one in, back in service. Rather irritating
Ricky tricky Sammy...
This seems to be a design fault so Wonda should honour a repair or replacement. I would pursue it with them.
I also have a N20U SD HK version bought from them but it's only 6 months old.
I take it their warranty is just one year then?
Yes its only one year. And i bougth last october
And the problem is that i live in europe, wonda mobile is from china.
I dont know if its a design flaw or update problem as the phone magicaly started to work witouth the screen theme i had but i puted it down and the screen once again went off.
The phone was working back again for 10 minutes and black out again.
So the screwn migth be good.
I got a message saying the one ui stoped working when i used dex.
Dex mode with a usb c hub now works, but i cant put the phone back to stock while in dex.
Its in portuguese language but what it says in the message is that a one ui error happened.
This after the screen black out again.
In dex i cant put firmware back to stock but can update the firmware.
This is just stupid a 1300 phone with a faulty screen or software problem.
Cant figure it out. As the touch isnt working while is conected to dex, only worked using a mouse and keyboard.
But the touch worked when the screen went back on even for 10 minutes.
So if it works on dex it cant be mobo or battery.
If its the screen i will be 400 euros in pain.
Who would guess this n20 purchsee on wonda mobile would be a nigthmare
Likely a hardware issue...
blackhawk said:
Likely a hardware issue...
Click to expand...
Click to collapse
But how if it works in dex mode, everything works in dex mode, internet, cameras as well, games open, so the mobo cant be bad.
Guess the crap screen is gone for once, as it was only on for 10 minutes. Or maybe something disconected as i droped like 2 or 3 weeks ago but that cant be checked witouth opening.
Raid3n__pt said:
But how if it works in dex mode, everything works in dex mode, internet, cameras as well, games open, so the mobo cant be bad.
Guess the crap screen is gone for once, as it was only on for 10 minutes. Or maybe something disconected as i droped like 2 or 3 weeks ago but that cant be checked witouth opening.
Click to expand...
Click to collapse
When I said hardware I was implying the display.
It still could be a loose/bad connector as well.
The mobo's not entirely ruled out yet but a less likely candidate.
This seems to have happened to a lot of other people too, and some of them have said the display has come back on.
Samsung need to get a grip and offer some advice to affected cusomers.
For sure it seems the display is gone.
Samsung would replace the screen if it was bougth in Europe amd the screen had no damage.
Mine has a minor scratch and a very small mark due to a drop.
Anyway seems there wont be any fix, as the crap screen only worked for 10 minutes so no hope for it to be back on again
Samsung never again