Galaxy S6 G920A freezing and restarting continuously - Galaxy S6 Q&A, Help & Troubleshooting

Hi,
Recently I have brought the unlocked Samsung S6 G920A in new york and I currently I am using it in India.
I have found that my phone was freezing suddenly and sometimes turning off automatically with out any action even I am mid of any message or call also.
initially it was happened daily one or two times and day by day it got increased. i tried wiping partial data, master reset also but the issues did not sorted out.
I went to authorized Samsung show room they simply rejected the issue because it is brought it in abroad not in India, they said their tools will not support to update the software.
I went local to technician and he did the software update (software flash), still issue is not completely sorted out, daily one or two times auto restating and that increases day by day and now again same issue...multiple times shut down/auto turning off/switched off.
I have tried my-self to update/flash the device and current version is "Full Stock Odin Nougat 7.0 G920AUCS6EQG1" I have downloaded it from XDAdevelopers (https://forum.xda-developers.com/att-galaxy-s6/general/g920a-stock-odin-nougat-7-0-t3652863), still issue is same re-booting continuously.
Can you please help me on this, appreciate your help.
Regards,
Ganesh.

gyamala said:
Hi,
Recently I have brought the unlocked Samsung S6 G920A in new york and I currently I am using it in India.
I have found that my phone was freezing suddenly and sometimes turning off automatically with out any action even I am mid of any message or call also.
initially it was happened daily one or two times and day by day it got increased. i tried wiping partial data, master reset also but the issues did not sorted out.
I went to authorized Samsung show room they simply rejected the issue because it is brought it in abroad not in India, they said their tools will not support to update the software.
I went local to technician and he did the software update (software flash), still issue is not completely sorted out, daily one or two times auto restating and that increases day by day and now again same issue...multiple times shut down/auto turning off/switched off.
I have tried my-self to update/flash the device and current version is "Full Stock Odin Nougat 7.0 G920AUCS6EQG1" I have downloaded it from XDAdevelopers (https://forum.xda-developers.com/att-galaxy-s6/general/g920a-stock-odin-nougat-7-0-t3652863), still issue is same re-booting continuously.
Can you please help me on this, appreciate your help.
Regards,
Ganesh.
Click to expand...
Click to collapse
Look HERE: https://forum.xda-developers.com/galaxy-s6/general/video-guide-how-to-root-install-twrp-t3673742
Post 1 and 2. Just update your phone via latest tools to latest avaiable stock firmware for your model. If that gonna happened after finished, then is hardware issue.

Related

Random reboots

Hi guys, I got my G920i from an ebay seller that everyone here has been talking about. The phone was in great condition and everything was fine with the phone for the first 24 hours. Ever since then , my phone has been constantly rebooting after a few hours on it's own. I have not installed any apps that I normally don't have on my other android device , the oneplus one. The G920I is not rooted or anything. The only app I can think of , that is different this time from the OPO , is the samsung push service update. I checked around and could not see anyone else who had recvd the Push service update and was facing the same issue.
Please help!
same
I have the same issue. I also bought the international version off of eBay. I didn't notice anything for about two days, but have now had the phone restart on me three times. All three times I was not actively using the phone and the screen was off.
One thing that I tried was to reinstall the Samsung push service update. That worked for 3 days as I didn't see any more reboots. And just 15 mins ago it happened again while the phone was in my pocket. Hope this gets fixed soon.
It has happened to me twice. I just disabled the auto update feature for my apps to see if that actually works. Will let you know if it worked after a couple of days.
I've had the phone since last tuesday and didnt notice any random reboots until this app updated and now i have 3-5 a day
aford89 said:
I've had the phone since last tuesday and didnt notice any random reboots until this app updated and now i have 3-5 a day
Click to expand...
Click to collapse
Which app did you update?
ecksreturns said:
Which app did you update?
Click to expand...
Click to collapse
the samsung push service or whatever it was called that was supposed to fix the battery everyone claimed
Can you check this topic: http://forum.xda-developers.com/galaxy-s6/help/nearby-wifi-portal-causes-constant-t3086743
Maybe it's the same issue and we can narrow down the problem.
Stolper said:
Can you check this topic: http://forum.xda-developers.com/galaxy-s6/help/nearby-wifi-portal-causes-constant-t3086743
Maybe it's the same issue and we can narrow down the problem.
Click to expand...
Click to collapse
Im only around open networks at work and it does the soft reboots around my house which is secured
My random reboots started shortly after the Samsung Push Services app was updated. I force stopped it, disabled it and uninstalled the update and I haven't had a reboot in a while.
My phone was rebooting several times every day before that.
Edit: The random reboots are back. This is very frustrating.
reflash the firmware fix the problem for me. No reboot since 24 hours. 5 to 6 reboots per day before. Hope it will continue.
I also have the same issue. It has happened 2 times for me, today and yesterday. I had the phone in my hand and suddenly I see the Samsung logo. Within 5 minutes it reboots 2-3 times. This sucks =(
I have the same problem, it only happens to me when I open Play Store or when I update something.
Edit: I have the F model.
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
AirSupply said:
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
Click to expand...
Click to collapse
I bought my 920i from Breed on Ebay. Everything has been great for the most part, but I do experience a random reboot at least once every few days. It just happened to me while sitting on my desk.
I am rooted, but I don't have any crazy customizations and I applied stock recovery after root. Only one app is frozen and it's that Samsung Security Agent process that was draining my battery. I also have it connected to a Gear S, but I'm pretty sure that's not the issue.
I wiped it twice yesterday and then set it up. It's definitely not a ROM/cache issue. I'll be interested to see if anyone figures out what this is. It could just be a bug that we'll have to deal with until the next update. Fortunately, the phone restarts super fast.
I also believe this is a software issue. I am not rooted and don't see myself doing that any time soon.
Which network are you using on your 920i? I am on AT&T network
AirSupply said:
I also believe this is a software issue. I am not rooted and don't see myself doing that any time soon.
Which network are you using on your 920i? I am on AT&T network
Click to expand...
Click to collapse
AT&T here, also.
I'm using the G920F with an european carrier, so I think that is a global problem.
It happened to me twice today. That's a first. The only thing that's different is that I have a Gear S connected full time.
Didn't Android 5.01 cause the phone to reboot after some time due to running out of available memory?
AirSupply said:
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
Click to expand...
Click to collapse
Same here, I have had the phone for a week and zero issues.
Sent from my SM-G920I using Tapatalk

Galaxy Note Edge AT&T (SM-N915A) Issues/Crashing/Bootloop After 5.1.1 OTA Update

Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
try to flash kernel find on xda.
sagelwwa said:
Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
Click to expand...
Click to collapse
Hi. Regards. also I have the same problem. Now 5.0.1 and 5.1.1, the phone note n915a edge is frizz me and every time I restarted. I'm going through the same thing you and if you've not been able to find solution that can share. thanks
mtayabkk said:
try to flash kernel find on xda.
Click to expand...
Click to collapse
Wouldn't that require ROOT access? The AT&T variant has a locked bootloader, so no root.
sagelwwa said:
Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
Click to expand...
Click to collapse
I've been experiencing the same issues since 12/19/15. I too have the N915A... and it has worked just fine up until that day. I noticed while I was out xmas shopping that it was rebooting a number of times while i stood in line waiting to check out of the store. I did not want to be that guy in line pulling apart an electronic device so i waited until I got to the car. Pulled the battery, she was a hot mess, then once it was cool I re inserted and powered the phone back up only to find it to be really laggy, a number a apps were crashing on without me touching them, random reboots, need to pop the battery, SD, and SIM to restart the phone without it getting hungup on the boot routine.
I recently used ODIN to load 'stock" 5.1.1. firmware but no luck. Not entirely sure that its N915A firmware, found it from other threads on the forum. Before knowing we could not go back to previous version, I took a whack at going back to those as well. So far I've reset the phone probably 7 or 8 times with a fresh OTA firmware install and only installing a few apps like Facebook, RSA VPN client and Team Viewer to keep variables minimal.
Ever since xmas day i stopped trying and been trolling the web for support only to here that the N915A has no root yet and other unavailable mods thus far . I have not tried to do anything else yet from a programming standpoint. I put the phone into developer mode, toggled some settings for the CPU and GPU in there so that they ran independently.Setup to be notified when an app crashed in the background. Downloaded Nova Launcher to avoid TouchWiz as I've heard that can be buggy with 5.1.1. So far the phone has been working somewhat normal. No random restarts, however if I restart it myself i may need to remove the battery for a minute to get it going again. The battery seems to be draining faster than it should, least of my worries for now. If i just let the phone do its things without trying to be a few thoughts ahead of it, it seems to process just fine.
Oddly its improving, I'm not sure why. Also, not pleased with it either but its better than having a brick atm. Intend to keep trolling the webs for more solutions until a root is dev'd and nursing this thing until it either hits the bucket again or for some weird reason gets better on its own....
Lil Grim said:
I've been experiencing the same issues since 12/19/15. I too have the N915A... and it has worked just fine up until that day. I noticed while I was out xmas shopping that it was rebooting a number of times while i stood in line waiting to check out of the store. I did not want to be that guy in line pulling apart an electronic device so i waited until I got to the car. Pulled the battery, she was a hot mess, then once it was cool I re inserted and powered the phone back up only to find it to be really laggy, a number a apps were crashing on without me touching them, random reboots, need to pop the battery, SD, and SIM to restart the phone without it getting hungup on the boot routine.
I recently used ODIN to load 'stock" 5.1.1. firmware but no luck. Not entirely sure that its N915A firmware, found it from other threads on the forum. Before knowing we could not go back to previous version, I took a whack at going back to those as well. So far I've reset the phone probably 7 or 8 times with a fresh OTA firmware install and only installing a few apps like Facebook, RSA VPN client and Team Viewer to keep variables minimal.
Ever since xmas day i stopped trying and been trolling the web for support only to here that the N915A has no root yet and other unavailable mods thus far . I have not tried to do anything else yet from a programming standpoint. I put the phone into developer mode, toggled some settings for the CPU and GPU in there so that they ran independently.Setup to be notified when an app crashed in the background. Downloaded Nova Launcher to avoid TouchWiz as I've heard that can be buggy with 5.1.1. So far the phone has been working somewhat normal. No random restarts, however if I restart it myself i may need to remove the battery for a minute to get it going again. The battery seems to be draining faster than it should, least of my worries for now. If i just let the phone do its things without trying to be a few thoughts ahead of it, it seems to process just fine.
Oddly its improving, I'm not sure why. Also, not pleased with it either but its better than having a brick atm. Intend to keep trolling the webs for more solutions until a root is dev'd and nursing this thing until it either hits the bucket again or for some weird reason gets better on its own....
Click to expand...
Click to collapse
I've heard it's a problem of upgrading to lollipop. this model has errors. hopefully at & t throw a actulizacion soon to correct these improvements
ltindi32 said:
I've heard it's a problem of upgrading to lollipop. this model has errors. hopefully at & t throw a actulizacion soon to correct these improvements
Click to expand...
Click to collapse
So that's it then? Is there really no way whatsoever to go back to 5.0.1 or even 4.4.4 kitkat from 5.1.1? I've been trying to do it for a while now but I'm new to this Odin downgrading thing.
sagelwwa said:
Ever since updating to 5.1.1 via OTA update on my AT&T Galaxy Note Edge SM-N915A, I have had numerous issues. The phone lags/freezes often at best, but also crashes and reboots randomly. Worse yet, it has gotten into a boot loop a few times. I have factory reset and cache-wiped numerous times and even flashed a clean 5.1.1 via odin and still have the same issues. Apparently 5.0.1 or 4.4.4 cannot be flashed via Odin once 5.1.1 is installed and I can confirm this is true as I have tried.
Is anyone else having these issues? I have seen similar reports from the Note 4 forums but they seem to be getting new firmware updates to fix the issues. My firmware is N915AUCU2COI2 and is the latest available for the SM-N915A as far as I can determine.
Click to expand...
Click to collapse
I also have the AT&T Galaxy Note Edge SM-N915A. Ever since I updated via OVA this June 2016 it has been freezing/rebooting on its own/crashing apps. I have found 3 SM-N915A roms but cannot revert back to these previous builds. I have tried KEIS3 via Samsung to reflash firmware but it wont recognize my device name. After 2 weeks of crashing the phone is now a joke, when it once was king. It was such an awesome phone when it was released. Now I must lay it down to sleep. I guess I will get the Note 7 Edge which should be released this August.
I just wanted to express my frustration over ATT Branded Phone and will not be buying their branded phones anymore. I will be buying international versions or unlocked phones since ATT screwed me on this one.
harondaddy said:
I also have the AT&T Galaxy Note Edge SM-N915A. Ever since I updated via OVA this June 2016 it has been freezing/rebooting on its own/crashing apps. I have found 3 SM-N915A roms but cannot revert back to these previous builds. I have tried KEIS3 via Samsung to reflash firmware but it wont recognize my device name. After 2 weeks of crashing the phone is now a joke, when it once was king. It was such an awesome phone when it was released. Now I must lay it down to sleep. I guess I will get the Note 7 Edge which should be released this August.
I just wanted to express my frustration over ATT Branded Phone and will not be buying their branded phones anymore. I will be buying international versions or unlocked phones since ATT screwed me on this one.
Click to expand...
Click to collapse
I ended up being only days left in warranty and getting a replacement. Then a few months later I switched to T-Mobile and got the SM-N915T. So far so good and just OTA updated to Android 6.0. Only negative is T-Mobile's coverage in my area is poor, but WiFi calling, unlimited data (speed limited), and unlimited Binge On media streaming at full speed are great positives. T-Mobile Tuesdays is pretty cool too I must admit :good:
Same problem on SM-N915F even persisting after the new 6.0.1 update
Me too, my note edge N915G get restart constantly after ota update to 6.1 i try to flash with odin but always fail..

New Update Bricked My Gear S2 Classic?

I've updated my (Canadian) Gear S2 Classic's OS a few times in the past without incident, but this time the update appears to have left it in a reboot loop. I get the power-on splash screen and a quick vibration every 4 seconds. I can interrupt it by holding down the power button, then tapping it when "Rebooting..." appears, but the only options in the reboot menu are Continue (no change), Download (stayed stuck there for a few hours, no change) or Power Off. There is no Recovery or Wireless Download option. I installed the new version of the Gear software on my Samsung Note 3 before starting, but it obviously won't connect now. Help!
Boot Loop after attempted 61Mb update
Same issue with mine. Yesterday I downloaded this 61Mb update, then I was opted to upload it onto my Gear S2. When the progress bar on my cellphone indicated that upload has finished I tapped the update icon and went to the kitchen to pour me some coffee. When I got back to the device I noticed the blinking boot screen. When the boot loop started annoying me and I figured out that the update eventually failed I long pressed the switch off button and realized that the reset option is missing. Only continue, download and shut down.
I took my Gear to service only to find out that they are devoid of the flashing device, whereas the available usb craddle is only for charging.
It's happened to me also
I have gear s2 Classic and after update it crashes like what other described ??
Has anyone found a fix for this? Just had to update my Gear S2 as well and same thing now, not booting or getting past the boot, holding power and trying different things, but not working. WTF????
Tekkie3 said:
I've updated my (Canadian) Gear S2 Classic's OS a few times in the past without incident, but this time the update appears to have left it in a reboot loop. I get the power-on splash screen and a quick vibration every 4 seconds. I can interrupt it by holding down the power button, then tapping it when "Rebooting..." appears, but the only options in the reboot menu are Continue (no change), Download (stayed stuck there for a few hours, no change) or Power Off. There is no Recovery or Wireless Download option. I installed the new version of the Gear software on my Samsung Note 3 before starting, but it obviously won't connect now. Help!
Click to expand...
Click to collapse
Today I face same problem as you, I got 61M update and after that it stock in boot loop. also in boot menu I only have 3 options that you mention and no recovery menu!!
please some one help
Same thing happened to me, i live in the UK but watch is US version and Samsung UK don't want anything to do with it.
Sixty8guns said:
Same thing happened to me, i live in the UK but watch is US version and Samsung UK don't want anything to do with it.
Click to expand...
Click to collapse
I am getting a deja vu. seems to be a samsung glitch. I upgraded my S2 as you guys did and it got stuck in a reboot loop. The same thing happened with my earlier smart wacth, the 'Gear Fit'. After some time a new firmware was distributed and solved the issue. I wonder how this can be performed on these watches because I only have a charge cradle. Is the download via wireless access? Time will tell.
[email protected] said:
I am getting a deja vu. seems to be a samsung glitch. I upgraded my S2 as you guys did and it got stuck in a reboot loop. The same thing happened with my earlier smart wacth, the 'Gear Fit'. After some time a new firmware was distributed and solved the issue. I wonder how this can be performed on these watches because I only have a charge cradle. Is the download via wireless access? Time will tell.
Click to expand...
Click to collapse
It updates wirelessly, through the gear app. I'm thinking that's where the problem is coming from
I'm in the UK and got the 61mb update today, it's downloaded to my s2 classic but I'm nervous of installing after what you guys have gone through.
has anyone successfully applied this update to their classic?
Sent from my SM-G935F using Tapatalk
took the plunge and update went OK...notifications wouldn't sync till I cleared cache in gear manager app on phone.
Sent from my SM-G935F using Tapatalk
What firmware version are you on now? I did a gear software check and it says I am all up to date with PC5
Update: Just wanted to share a quick update. I logged onto the Samsung app today and finally got the update. One interesting thing was that when I first checked it said what it has been saying, that I am up to date, but then I unchecked the 'automatically check for updates' box and manually checked for an update again. This time it showed there was an update available. Not sure if that box has anything to do with it or just a coincidence but maybe worth a shot to anyone else having the problem.
I have the same issue. I have the Bluetooth only version but don't have a Samsung phone. Would be nice to know why some are getting updates and others are not.
Has anyone found a solution to the bootloop problem yet.
New update bricked my device too. Exactly as the OP described.
Add me as another with a rebooting gear s2.
Exactly same issue as described by op
Anyone found a fix for this yet? Samsung support so far pathetic, have tried several branches, still one or two left to try...
Hi guys! I'm from Malaysia. Just updated to this package, 61MB. I'm on boot loop. Pressed Power button continuously, got to "rebooting...", but never to recovery options,.... It just keeps boot looping...
Any advice? Thanks!
Follow-up: I'm back from vacation and now have time to deal with this. I purchased the watch online through bestbuy.ca, but the retail stores want nothing to do with warranty repairs unless you purchased their in-house Geek Squad plan. I therefore had to go to the Samsung Canada support website, where I struck up a text chat with a representative and have arranged to send the watch to them for repair/replacement. On the upside, they sent me a prepaid FedEx shipping label, so at least that's free. I'll post more as it proceeds. An interesting footnote, as soon as I mentioned that this seems to be a known issue in discussion forums, I was immediately copy-and-pasted this boilerplate: "Samsung does not have control over information provided in third-party websites/ forums. We cannot assure the information provided in those websites is correct. The information posted on forums cannot always be validated, we observe that many similar described issues are posted as a unique issue, but when assessed the actual causes of these instances often differ. Content posted on third party web-sites are always subject to opinion."
Tekkie3 said:
Follow-up: I'm back from vacation and now have time to deal with this. I purchased the watch online through bestbuy.ca, but the retail stores want nothing to do with warranty repairs unless you purchased their in-house Geek Squad plan. I therefore had to go to the Samsung Canada support website, where I struck up a text chat with a representative and have arranged to send the watch to them for repair/replacement. On the upside, they sent me a prepaid FedEx shipping label, so at least that's free. I'll post more as it proceeds. An interesting footnote, as soon as I mentioned that this seems to be a known issue in discussion forums, I was immediately copy-and-pasted this boilerplate: "Samsung does not have control over information provided in third-party websites/ forums. We cannot assure the information provided in those websites is correct. The information posted on forums cannot always be validated, we observe that many similar described issues are posted as a unique issue, but when assessed the actual causes of these instances often differ. Content posted on third party web-sites are always subject to opinion."
Click to expand...
Click to collapse
I've had very good service from Samsung Canada. It's never taken more than a couple days at the shop. The original Galaxy S with failed update and Gear Fit which wouldn't charge after a month.
Sent from my SM-T710 using Tapatalk
My install consistently fails at 15%. Took it to service center, they flashed newest firmware on my phone and tried it again but again fails. Has anyone successfully installed this 61mb update?

G930F - crash bootloop issues

Hi everyone!
I have a international version of the s7 that I bought in France.
Since 1 week, my phones crash randomly and also every time I try to update or download an app on the store. It happens with two different roms (superman and galaxy project).
But not happy to only crashing, it also bootloop after it, sometimes during 20 minutes before booting correctly. And it makes the phone's temperature going up a lot. With all the issues with the note 7 heating and blowing, I fear for my s7.
Also, I can't just return it, because I'm not in France anymore, and it costs a lot to pay the taxes if I want to send it for a check (especially if they do nothing on it)
I was wondering if the cpu clocks on the roms has something to do with it.
If you have any suggestions, I'll wait for it.
Thanks
Sacher_Masoch said:
Hi everyone!
I have a international version of the s7 that I bought in France.
Since 1 week, my phones crash randomly and also every time I try to update or download an app on the store. It happens with two different roms (superman and galaxy project).
But not happy to only crashing, it also bootloop after it, sometimes during 20 minutes before booting correctly. And it makes the phone's temperature going up a lot. With all the issues with the note 7 heating and blowing, I fear for my s7.
Also, I can't just return it, because I'm not in France anymore, and it costs a lot to pay the taxes if I want to send it for a check (especially if they do nothing on it)
I was wondering if the cpu clocks on the roms has something to do with it.
If you have any suggestions, I'll wait for it.
Thanks
Click to expand...
Click to collapse
Hi
Do a factory reset , do not restore anything see if it works ok , if so then it maybe an app causing the problem
or you could flash a stock rom to test the phone and make sure there is no hardware issues
Thank you for your answer.
I'll take a try this weekend with a stock rom as I have the issue with 2 custom roms so far.
If anybody has other ideas until that, please let me know
Little feedback. I flashed the stock Samsung rom two days ago and it seems to work fine for now. But it was also quite fine with the custom rom at the beginning, so I will do another feedback after one or two weeks.
Well... The phone froze and rebooted 5 times in 10 minutes after trying to update some apps itself...
I had the same problem. At the end I was not able to boot Android. I had to claim my cell phone to seller. After one month it was repaired. The final verdict was SOFTWARE problem. They said that EFS was corrupted. One of Samsung firmware has bug which cause problem with EFS.
I also had that problem. I also had to send my phone to the repair center. In my case they replaced the mainboard.
I bought one early september and after two weeks it started doing just that. I tried everything, then sent it to the seller (ebay seller...) and the repair shop couldn't anything about it. I only got my money back yesterday. Back when I invesitgated the issue, nobody was talking about it. So since I liked the phone, I bought a new one from another place (less shady) yesterday... I now think I shouldn't have. Anybody knows more about this ?
Edit: I'm thinking that if I root the phone and backup the EFS and all sensitive partitions before starting using it (or even getting updates) I should be safe...
Yeah, that would be great, but your KNOX will be 0x1. So you will have problem to return this phone back with status 0x1.
Odoslané z SM-G930F pomocou Tapatalku
Hello everybody,
Sorry for the very late reply. I actually sent my phone to another shop here in Japan. But this week, they send me a mail to say that they were not able to fix the issue. But still they taker me 50$ for the time...
I was thinking about buying a new one, but now that some of you are talking about an EFS issue, I'll try to fix again. I will look for some tutorial for that, but if you know how to procede, just reply here
Merry Christmas guys !
hello, i've been having a similar issue.
My phone would be fine for 2 weeks, maybe a month then Suddenly it would reboot to no end, it even reboots from TWRP.
It doesn't reboot while in Download mode. Then what i do to fix it is flash a stock rom from ODIN, sometimes the first couple or 5 times it will reboot during initial first boot up of this stock Rom. I would leave it alone for a while like half day then try it again in the evening or the next day.
Today for example, it started boot looping late last night and I installed Stock ROM with PIT FILE and Nand ERASE and Repartition ticked, boot loop, again, boot loop, tried it again, also rebooted before it started up to stock recovery and factory reset. Then it started up fine and has not rebooted so far.
But this has happened many times and it'll happen after 2 weeks or 1 month. When it does, i first go and delete cache and delvic cache to see if that would fix it, but it doesn't.
Right now it works, but for how long i don't know, when it works, everything is fine with the phone, no imei or calling or heating issues.
I can't guess whats wrong, is it really EFS that got corrupted but not fully but eventually its finding a problem and causing boot loops or something if that makes sense??

Brand new Device, unable to connect WIFI

Hello.
I have come across an error on my brand new Mate 9, where the wifi simply wont turn on.
Firstly, Yesterday i received the phone and the WIFI was seemingly working ok. Which would suggest it may now have arrived faulty.
But last night, i completed the setup process. Installed my apps as you do. Updated all existing apps and updated to the most recent android version in the update section.
After a while i noticed i was on Mobile Data and not WiFI was odd as i sit 2 meters from my Router.
I attempted to connect to wifi but the option wont even turn on. I have contacted my provided who are willing to have it looked at but i will be without a phone for up to 2 weeks. So im trying to trouble shoot myself.
Below are 2 videos of me trying to turn WiFI on. First one is trying through settings. 2nd one is after a factory reset indicating it may not be a settings issue.
https://youtu.be/Q-VfQrMA-4s
https://youtu.be/g8cpAHd3nBU
Any help would be appreciated.
Regards
Update messed up?
Can you apply update again?
Could be the update. Device says its up to date.
Unsure if you can to roll back.
Hi guys, I have the same problem with my mate 9, also I have this problem from 3 months ago, and I not found any solution, it's exist that?
Anyway I have problems also with overheating, battery fast drain, touchscreen.... I really I feel like I pay for a **** my money... Cheers
I have a same trouble, when I got update via OTA on my L29C636. Updated to B181, wifi and bluetooth doesn't work.
I have try to flash the same firmware with dload method, and it can roll back with dload method (I've try to flash B156 firmware)
So I think that we can do is waiting for the next update (maybe on Oreo firmware)
I saw your video. The same happen to me. Please, If you find the way to solve the problem, sahre it!!!!! Good luck.

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