I cannot access to the recorded video. - Samsung Galaxy S7 Questions and Answers

Hallo,
I have recorded a video today. During the video shoot I have also shot photos. Afterwards I watched the video without a problem. After an hour I wanted to share it via whatsapp. Whatsapp has not responded and crashed several times. I have restarted my S7 and tried it again no avail.
I have checked in the Gallery and it says that it "failed to play video". When I tried to edit the file it says "File corrupted or not supported". When I try to edit a photo file it even crashes. "Photo editor has stopped."
This has never happened before. Can anyone help me to understand what is wrong with my files. The video was a record of a graduation ceremony therefore I cannot record it again.
Have anydy idea to recover my files?

Have you tried copying it via USB cable to your PC?

*Detection* said:
Have you tried copying it via USB cable to your PC?
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Click to collapse
Yes, but without success. I cannot play the file even with VLC and the photos that I have shot during the recording cannot be opened either.
When I click the details of the movie file by the Gallery app of S7, it shows that it is more than 100mb big. However in the file manager of S7 and in my computer the file size is 3 MB.
I tried to upload the file with Google drive and dropbox from my S7 but then I get "android.process.media stopped" message.
In the google search I find some sites describing how to fix that error but I dont want to lose the file forever before clearing the cache and data.
I have samsung SD card. And the file is stored there. I have got any issues before with the SD card except last week after a system update S7 didnt recognize the SD first but after a reboot everything worked fine.

Try this free SDCard data recovery, put the MicroSD card in your PC and run this software, see if it can find the lost files
https://www.easeus.com/data-recovery/card-recovery-software/sd-card-recovery-freeware.htm

*Detection* said:
Try this free SDCard data recovery, put the MicroSD card in your PC and run this software, see if it can find the lost files
https://www.easeus.com/data-recovery/card-recovery-software/sd-card-recovery-freeware.htm
Click to expand...
Click to collapse
Thank you for your tip. I have installed that application but still the files (mp4) cannot be opened. They are corrupted. I tried to reapair it with VLC but then VLC crashes and cannot repair it. Any other tips?

Related

[Q] xoom sdcard2 not playing videofiles

OK. I have the tiamat 1.3.1 installed no problem. I can browse to the new sdcard2 folder in the sdcard folder, but I can not play video files. Text files open fine. Is this a player issue or config???????
Version 1.3.1
Video ext mp4
Just tried this and I can play videos off sdcard2. I use rockplayer
Jthom203 said:
Just tried this and I can play videos off sdcard2. I use rockplayer
Click to expand...
Click to collapse
Also worked for me using Moboplayer
mike53 said:
OK. I have the tiamat 1.3.1 installed no problem. I can browse to the new sdcard2 folder in the sdcard folder, but I can not play video files. Text files open fine. Is this a player issue or config???????
Version 1.3.1
Video ext mp4
Click to expand...
Click to collapse
Ok. I have been doing so trial and error and have targeted the point of failure.
I formated the disk to start from scratch. Let plugged in to my pc and copied a working file to the card(same file in the /scard/movies) Tested the file and it played on the PC. Put it in the xoom turned it on and poof cant play the file. Took the card out put it in the PC and poof cant play the file. So, it looks like when I turn on the xoom it is writiting or modifying the file.
Any ideas on what could be causing this and how to fix or prevent???
mike53 said:
Ok. I have been doing so trial and error and have targeted the point of failure.
I formated the disk to start from scratch. Let plugged in to my pc and copied a working file to the card(same file in the /scard/movies) Tested the file and it played on the PC. Put it in the xoom turned it on and poof cant play the file. Took the card out put it in the PC and poof cant play the file. So, it looks like when I turn on the xoom it is writiting or modifying the file.
Any ideas on what could be causing this and how to fix or prevent???
Click to expand...
Click to collapse
What player are you using? Try MoboPlayer, although I guess that doesn't explain why it won't play on pc after putting sd card back.
I actually test four one of which is the mobo. But you are right, it still does not play when I retest on the PC.
I have no problems whatsoever... What I noticed, however, is that the directory sdcard2/ has a fake date (12/31/69).

media missing after JB!

NEED HELP!
I have been testing out several JB ROM available out there but I am having the same problem that the phone cannot scan all my media (no pics in gallery other then instant upload, music player got no song). But of coz I can see my files on my comp thru USB. I searched online and ppl suggested to clear cache on media and use rescan media but both not work.
edit: I go back to CM9 (ICS ROM) now and everything works fine...
jakkix said:
NEED HELP!
I have been testing out several JB ROM available out there but I am having the same problem that the phone cannot scan all my media (no pics in gallery other then instant upload, music player got no song). But of coz I can see my files on my comp thru USB. I searched online and ppl suggested to clear cache on media and use rescan media but both not work.
Click to expand...
Click to collapse
clear the cache, going into settings/apps/all/gallery then music .../ and clear
then go to your sd card/android/data/ and clear the folders linked to the gallery (3dgallery blablabla) and the music player.
reboot your phone and dont touch for about 3 min to let it scan your sd card
thanks for suggestion but this doesn't help... i clear cache on gallery and music, delete com.android.3dgallery (no music folder in data) and reboot... wait... same thing
jakkix said:
thanks for suggestion but this doesn't help... i clear cache on gallery and music, delete com.android.3dgallery (no music folder in data) and reboot... wait... same thing
Click to expand...
Click to collapse
try to erase the media folder too
jakkix said:
NEED HELP!
I have been testing out several JB ROM available out there but I am having the same problem that the phone cannot scan all my media (no pics in gallery other then instant upload, music player got no song). But of coz I can see my files on my comp thru USB. I searched online and ppl suggested to clear cache on media and use rescan media but both not work.
edit: I go back to CM9 (ICS ROM) now and everything works fine...
Click to expand...
Click to collapse
Hey...
I had the same problem.. i just took everything i needed off the sdcard... formated the sd card.. put everything back on. And it worked.
Cascabreu said:
clear the cache, going into settings/apps/all/gallery then music .../ and clear
then go to your sd card/android/data/ and clear the folders linked to the gallery (3dgallery blablabla) and the music player.
reboot your phone and dont touch for about 3 min to let it scan your sd card
Click to expand...
Click to collapse
if your ROM Manager's version is v5.0.1.3, the issue cause by it. it has a bug that places .nomedia file in the wrong directory if directories are missing.
upgrade ROM Manager
del sdcard's .nomedia file that you don't need (especially root path's one)
reboot and the media service will scan you sdcard
after a few minute, you can see your media files again
dikex said:
if your ROM Manager's version is v5.0.1.3, the issue cause by it. it has a bug that places .nomedia file in the wrong directory if directories are missing.
upgrade ROM Manager
del sdcard's .nomedia file that you don't need (especially root path's one)
reboot and the media service will scan you sdcard
after a few minute, you can see your media files again
Click to expand...
Click to collapse
Thank you so much. I completely wiped my phone and started from scratch and wasn't able to fix the problem. Now I read this and bingo, that was the problem. If I only I would have waited a day to wipe everything (I didn't back up because I figured that the error would have happened when I restored it too). But anyway thanks again!
dbarr001 said:
Thank you so much. I completely wiped my phone and started from scratch and wasn't able to fix the problem. Now I read this and bingo, that was the problem. If I only I would have waited a day to wipe everything (I didn't back up because I figured that the error would have happened when I restored it too). But anyway thanks again!
Click to expand...
Click to collapse
It's a Rom Manager issu. had the same problem, just delete the .nomedia file created in root sdcard
jeepcook said:
It's a Rom Manager issu. had the same problem, just delete the .nomedia file created in root sdcard
Click to expand...
Click to collapse
Yeah I know that now, I just didn't know soon enough. lol Thanks though
I too have same problem. I updated ROM manager. Also deleted .nomedia file from root and few other directories.
But my music player is still unable to detect audio files. I even formatted sd card.. no luck.
I can only play individual audio files thru file explorer (astro)
Please suggest!
I resolved deleting .nomedia file in android/data folder
sent from my C=64 using Tapatalk64

[Q] Urgent - need help with an issue on my xoom.

Previously I was using cm9, after that I upgraded to cm10. I wiped data, wiped cache in cwm recovery.
After that, I tried xfering some files over to my tab, it looked like this
i. imgur.com/T3LAU.png
From this picture, it can be seen that my internal memory has files and is not empty
yet when I enter the folder
i. imgur.com/Mn7lR.png
Completely empty, cant be seen.
Even after trying to copy and paste files in, only the new files appear, can no longer find my old files.
Can anybody help me? same thing for the SD card. SD card only detected when I removed and plugged in with external usb card reader to my pc.
(I can't post images yet, hopefully someone with >10 posts can hotlink it for me).
Really urgent because I have to use it for my lecture notes in school.
If you want a workaround on this issue, you can use a cloud storage app. For example, dropbox (go to my signature and click the dropbox logo) can allow you to transfer files without even plugging your Xoom into your computer
Managed to solve the issue by doing a complete memory wipe on my internal hard disk but backing up important files before hand w dropbox as the files are still accessible with astro.
No idea how this happened though.
It's called MTP. Hahahaha in other words windows sucks.
Really what happens is the file list directory isn't updated so it doesn't show up on explorer. I don't even use explorer, I just use ADB push or pull.

[Q] External MicroSD card problems

I just found I have an issue copying files from my PC to my SGS3. The error I get is " Device stopped responding or is disconnected" (on my pc). It worked days ago, and it worked on the current ROM I'm using. I can't think of anything else I could have done to mess it up. This happens when trying to copy anything to the Ext card or internal storage. Here's the kicker: now I can copy small files, but big zip files are a no go. Before I couldn't copy anything. All I did was reboot phone and PC, and looked into phone with Root Explorer, no changes.
I can copy files FROM the phone to PC but not to the phone from PC. How could this change literally overnight?? I did find a way to add Google Wallet to the phone. Could that have possibly been it?? Flashing a new ROM right now, gonna see if it helps.
New ROM didn't help. Still same issue.
*Update* Next day, I tried once again just for fun. And now it works fine! I did nothing to correct it. I did however reflash the ROM that the problem first arose. But I still don't get how that's even related to the ext sdcard. And how did it fix itself??? Would still like to know why it happened!
Real_JESRadio said:
I just found I have an issue copying files from my PC to my SGS3. The error I get is " Device stopped responding or is disconnected" (on my pc). It worked days ago, and it worked on the current ROM I'm using. I can't think of anything else I could have done to mess it up. This happens when trying to copy anything to the Ext card or internal storage. Here's the kicker: now I can copy small files, but big zip files are a no go. Before I couldn't copy anything. All I did was reboot phone and PC, and looked into phone with Root Explorer, no changes.
I can copy files FROM the phone to PC but not to the phone from PC. How could this change literally overnight?? I did find a way to add Google Wallet to the phone. Could that have possibly been it?? Flashing a new ROM right now, gonna see if it helps.
Click to expand...
Click to collapse
I had this EXACT same problem a few weeks ago. I'm not saying this is the case for you, but I found out that when I tried to batch transfer certain files, one of the files was corrupt. I eliminated whatever the culprit file was and was able to transfer. The strange thing is, it only happened when I tried transferring from internal to external as well, as if something in the transfer corrupted one of my files. So I started transferring files one by one, and the problem seems to be temporarily eliminated. Check to see if the zip file became corrupted in some way. Hope this helps.
MindArchr said:
I had this EXACT same problem a few weeks ago. I'm not saying this is the case for you, but I found out that when I tried to batch transfer certain files, one of the files was corrupt. I eliminated whatever the culprit file was and was able to transfer. The strange thing is, it only happened when I tried transferring from internal to external as well, as if something in the transfer corrupted one of my files. So I started transferring files one by one, and the problem seems to be temporarily eliminated. Check to see if the zip file became corrupted in some way. Hope this helps.
Click to expand...
Click to collapse
I can transfer from ext to internal. I just can't transfer anything larger than a few MB. The zip files I'm trying are ROM zips so they are very large. Can't find anyone with this exact issue. I just flashed a new ROM, before that I formatted my sdcard. No idea what's wrong. Thanks for the reply though!
Real_JESRadio said:
I can transfer from ext to internal. I just can't transfer anything larger than a few MB. The zip files I'm trying are ROM zips so they are very large. Can't find anyone with this exact issue. I just flashed a new ROM, before that I formatted my sdcard. No idea what's wrong. Thanks for the reply though!
Click to expand...
Click to collapse
No problem at all. Do you think it's possible that the format you formatted the sdcard in may possibly be causing the issue? I've heard cases that incorrect formatting can block file transfers if over so many MBs, GBs, etc.
Real_JESRadio said:
I just found I have an issue copying files from my PC to my SGS3. The error I get is " Device stopped responding or is disconnected" (on my pc). It worked days ago, and it worked on the current ROM I'm using. I can't think of anything else I could have done to mess it up. This happens when trying to copy anything to the Ext card or internal storage. Here's the kicker: now I can copy small files, but big zip files are a no go. Before I couldn't copy anything. All I did was reboot phone and PC, and looked into phone with Root Explorer, no changes.
I can copy files FROM the phone to PC but not to the phone from PC. How could this change literally overnight?? I did find a way to add Google Wallet to the phone. Could that have possibly been it?? Flashing a new ROM right now, gonna see if it helps.
New ROM didn't help. Still same issue.
Click to expand...
Click to collapse
I had this exact problem as well. After a lot of trial and error, I gave up on the native MTP file transfer method, and went with ADB instead.
I use a very nicely done GUI on top of ADB to do all my file transferring called QtADB. Just install the Android SDK first, and then the GUI.
QtADB Android Manager Website
XDA QtADB Forum Link
MindArchr said:
No problem at all. Do you think it's possible that the format you formatted the sdcard in may possibly be causing the issue? I've heard cases that incorrect formatting can block file transfers if over so many MBs, GBs, etc.
Click to expand...
Click to collapse
I'm going to try and find the adapter that came with the micro card. I've read where some people having this issue have to use the adapter to plug into the PC directly to copy files. What I don't get is how it just happened all of a sudden. It was working just a few days ago, I loaded a bunch of music no problem as well as ROMs to flash. Very weird. It has to be a setting somewhere lol.
MindArchr said:
No problem at all. Do you think it's possible that the format you formatted the sdcard in may possibly be causing the issue? I've heard cases that incorrect formatting can block file transfers if over so many MBs, GBs, etc.
Click to expand...
Click to collapse
Just for grins, I hooked my phone up again to see by chance if it would work. Guess what? It works WTF?????? That's the craziest thing. I am back on the original ROM I had installed when the problem arose. But I just don't see how that's possible. UGGGGHHH
Real_JESRadio said:
Just for grins, I hooked my phone up again to see by chance if it would work. Guess what? It works WTF?????? That's the craziest thing. I am back on the original ROM I had installed when the problem arose. But I just don't see how that's possible. UGGGGHHH
Click to expand...
Click to collapse
now that's crazy, lol. glad to hear it's working

SD Card Issue

i have installed every custom rom you can get to see if there is a fault just with the rom but nope all the same the problem is when I go into the gallery app all my pictures and films ect. used to come up and well now they don't the only way to access my sd card is via the my files app witch sucks is there a work around for this at all to get them to show up in gallery ???
dannymassacre said:
i have installed every custom rom you can get to see if there is a fault just with the rom but nope all the same the problem is when I go into the gallery app all my pictures and films ect. used to come up and well now they don't the only way to access my sd card is via the my files app witch sucks is there a work around for this at all to get them to show up in gallery ???
Click to expand...
Click to collapse
Go into your App Settings ===> All Apps, select Media Storage and clear the app data.
Reboot and wait half and hour to see if Android re-indexes your storage and adds the photos into your gallery. If it hasn't try downloading a 'Rescan Media' app from Google Play Store to force it to rescan your storage.
If that doesn't work make sure there's no hidden files in your media directories by the name of '.nomedia'
brilliant thanks ill try that now thanks for the quick reply
Naa nothing worked could it be a kernel issue???
Found the problem it was the sd card itself all I did was back up everything off the sd card onto my computer and format the sd card then put everything back on to it and everything shows up how its supposed to YAY! thanks for the help and support

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