Hi guys. I have the US version G8142 and my wife has the international version XZ Premuim G8142. She cannot install or update apps unless she is on WiFi. If she tries while on data the apps show download pending and then eventually give an error 500. Mine works just fine- we are both on T-Mobile. In looking at the APN editing page, I noticed my phone has all the APN info by default while hers was all empty. We tried entering the APN info by just copying mine- no change. Tried resetting APN data to default- no change. We tried force stopping Google Play Store and clearing cache and did the same thing for Google Services- no change. We have not yet tried deleting her Google account from the phone and then logging back in or doing Factory Data Reset yet... Before going that drastic- do you guys have any other ideas?
Chad
-UPDATE-
I just did Factory Data Reset and now the phone auto updated the APN- it matches mine now. BUT we still have the same behavior, the phone can contact the Google Play Store and see updates are available but will not download them. Incidentally, Sony system apps like Music, Album, etc do update no problem- it just seems that apps that reside in the Play Store will not download on data.
UPDATED-
My wife found a temporary solution:
https://talk.sonymobile.com/t5/Xper...r-installed-apps-from-Play-Store/td-p/1247639
[QUOTE:] TEMPORARY SOLUTION: Go to network settings and change it to GSM ONLY instead of LTE. Then go the play store and try to download anything (I know it is slow but just try) and then once it start to download, cancel the download and switch it back to LTE. Then it will work until the phone is restarted or down. Kind of weird solution but hey, it worked for me as a temporary solution. [END QUOTE]
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Did a search and tried some suggestions, but nothing helped.
I have a Nexus S i9020a running stock OTA Jelly Bean 4.1.1. Unlocked bootloader, but phone is not rooted.
My phone will not download email attachments or apps over my 3G connection. The download bar never moves past 0% and it will stay like that until the download eventually fails. If I switch over to Wi-Fi, everything works as normal.
Things to know:
other 3G data such as browsing/email/and downloading listen podcasts works fine
mobile data limit turned off in settings
background data not restricted on "Play Store" or "Gmail" in settings
I have deleted and re-added my Gmail account in Settings to no avail
have cleared the cache for "Gmail", "Play Store" and "Download Manager" in settings and rebooted
Have factory reset my phone to no avail
This is weird because I can still download podcasts, stream music, etc. over 3G.
Ahead of time, thanks for your help!
bump
blamo said:
Did a search and tried some suggestions, but nothing helped.
I have a Nexus S i9020a running stock OTA Jelly Bean 4.1.1. Unlocked bootloader, but phone is not rooted.
My phone will not download email attachments or apps over my 3G connection. The download bar never moves past 0% and it will stay like that until the download eventually fails. If I switch over to Wi-Fi, everything works as normal.
Things to know:
other 3G data such as browsing/email/and downloading listen podcasts works fine
mobile data limit turned off in settings
background data not restricted on "Play Store" or "Gmail" in settings
I have deleted and re-added my Gmail account in Settings to no avail
have cleared the cache for "Gmail", "Play Store" and "Download Manager" in settings and rebooted
Have factory reset my phone to no avail
This is weird because I can still download podcasts, stream music, etc. over 3G.
Ahead of time, thanks for your help!
Click to expand...
Click to collapse
Have you found a solution? I have exactly the same problem with my samsung galaxy S3. I can't download attachement over 3G with the last gmail updates (4.3 and 4.5). I have to use an old gmail (4.2.1) to download attachement in 3G.
Anyone?
I have the same issue on my LG G3 running 4.4.2.
Please, anyone find a solution?
blamo said:
Did a search and tried some suggestions, but nothing helped.
I have a Nexus S i9020a running stock OTA Jelly Bean 4.1.1. Unlocked bootloader, but phone is not rooted.
My phone will not download email attachments or apps over my 3G connection. The download bar never moves past 0% and it will stay like that until the download eventually fails. If I switch over to Wi-Fi, everything works as normal.
Things to know:
other 3G data such as browsing/email/and downloading listen podcasts works fine
mobile data limit turned off in settings
background data not restricted on "Play Store" or "Gmail" in settings
I have deleted and re-added my Gmail account in Settings to no avail
have cleared the cache for "Gmail", "Play Store" and "Download Manager" in settings and rebooted
Have factory reset my phone to no avail
This is weird because I can still download podcasts, stream music, etc. over 3G.
Ahead of time, thanks for your help!
Click to expand...
Click to collapse
Hi There, Well I have never faced this problem and have not even heard abt it but i will say all this and it might help you:
*Go to setting>Applications>All
and search for Downloded app The app that displays the downloads and Clear cache and clear data for it.
If this fails then do a factory reset.
Using 4.4.4
When opening play store, normally i would get the main screen with buttons to each category in different colors. Recently, i get automactly redirected to apps. When i select the menu and then store home, i get redirected again to apps. Im locked out of the store home. Any reason for this? I tried diferent version of the store, deleting, clearing data but nothing works. The attached pic is screen i keep getting redirected to. Any suggestions? I'm in Puerto Rico. Maybe because of my location but I could access the store completely before. And my wifes cel can do it in the same network.
Dirty flash ROM and gapps, or if you're on the factory image then flash system.img without wiping
Have a similar issue, suddenly I cannot access Newsstand and music since a few days
Seems Google, changed accounts to their real location or the SIM card provider's location.
Especially, now I have mobile provider paying available
I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.
zombunny said:
I know this has been asked before, but nothing seems to work. Google play simply refuses to download or update any apps, it says downloading, and the downloading progress bar shows in the notification panel, but the percentage does not come up and no matter how long I wait, it doesn't finish. This is on my mother's Samsung Galaxy s3 Mini, 4.2.2, and unfortunately not rooted (unfortunately meaning I feel the problem would probably be easier to fix with root, haha). It works fine on WiFi, I have even tried to "jump start" it by starting an app download with WiFi, then quickly switching to mobile. I've cleared play data, cache, uninstalled updates, stopped/cleared data for download manager, same with play services + uninstalled updates, forced my current versions of google play and play services onto her phone to ensure she would have the latest version, removed and readded her Google account, tried other apps, restarted the phone multiple times during the uninstallations and clearing data, toggled airplane mode, booted the phone without data after wiping Play data and cache and starting it FIRST with WiFi, then switching to data, hit update/install with airplane mode on to force error 923 (mainly to see if errors could still be triggered, or if the downloading bar would continue to attempt downloading), tried a different Google account, force killed download manager while a download was pending for Google play + relaunched Google play.... I've tried everything I can think of except for a factory reset, which is ridiculously stupid if that's the only solution.
Edit: Things got interesting. As a process of elimination, I used Chrome to download a random image online. Same as Google Play, the downloading bar and arrow showed up, but will not download. Seems the problem lies deeper within the download manager.... on a nonrooted android, what are my choices to fix this?
Edit (again): Finally got download manager to download things online, but google play store seems to "lock it up", meaning when I try to install on the play store, the installation never actually finishes, and afterwards download manager will no longer work online for random images and files. It's as if something is stuck.
Click to expand...
Click to collapse
Try the following:
Update your phone's firmware.
Update Playstore.
Try clearing cache using Recovery Mode.
Use 3rd party app.
Try updating using a specific custom ROM for your device.
If all else failed. Try Formatting.
dev.wes07 said:
Try the following:
Update your phone's firmware. Sometimes it may be the system thats not updated may cause the problem.
Update Playstore.
Try clearing cache using Recover Mode.
Use Mobogenie or Amazon to download apps.
Try updating using a specific custom rom for your device.
If all else failed. Try Formatting. LOL
Pressing Thanks button can make my heart explode.:laugh:
Click to expand...
Click to collapse
Thanks for the tips! I'll give them a go tomorrow
From past 1 month my playstore is not working and its stuck at updating apps or downloading apps. I have tried stopping all downloads in my apps section and also cleared the data of play store. Please help......
Connect to any VPN and try.
Maybe try restarting and reconnecting to WiFi
Are you in roaming?
No
connecting to different networks and no i am not on roaming.
clear cache from app thrn restart phone
I am having this issue... just got phone today.. seems like I can make calls and go to the internet.. but all Playstore Downloads show pending... I cleared storage / cache.. rebooting.. tried removing and adding back Google Account.. no luck.. Please Help.
Disable, freeze or uninstall the google app. this fixed it for me.
thank you @nichobrooks, I had already done a factory reset which also worked.. but if I have this issue again.. i will try this! Thanks!
I tried factory reset and it fixed it for a few days, then the problem came back. but the google app is the culprit in my Oneplus 6, My wife's Galaxy S9 does not have this problem.
Had the same issue and I updated Google play store manually via apkmirror. That helped.
Hi Ive recently bought the phone used and factory reset it, but the play store is stuck on pending updates, none of the apps update and i cant install any new apps.
Ive tried clearing cache/memory, reset multiple times, playing with the power settings - anything I could find online.
Nothing seems to work, does anyone know why this is happening? Id like to try sort it out as i only have a certain amount of time to return the phone.
During the intial set up, my SIM works, and i skip all the samsung stuff but that shouldnt be an issue. The play store is also up to date according to the settings.
same issue with OP8T nothing seem to work. wtf
Try this. Delete the cache/data from the Play Store app and the cache/data from the Download Manager app under 3 dot menu/show system app and shut down the phone and wait 5 minutes to restart phone
pjrs2812 said:
Try this. Delete the cache/data from the Play Store app and the cache/data from the Download Manager app under 3 dot menu/show system app and shut down the phone and wait 5 minutes to restart phone
Click to expand...
Click to collapse
Delete Google account and recreate it if the above doesn't work.
Alternatively you could download the apps you want on another phone and use ApkExport to copy and transfer them to the affected phone.
I store copies of all my apps like this so I don't need to use Playstore if I do a factory reset.
It saves time and confusion plus preserves apps that Playstore has altered or purged.