Bluetooth Audio Quality Issues - HTC U11 Questions & Answers

Hi all, I recently picked up a new HTC u11 (sprint) and having one issue that stands out. When I pair the phone to my car (2016 subaru crosstrek) and a portable speaker, I can't this static, unclear sound quality. For example, if there is a silent part in the sound, I hear "background" static noise, almost like tuning into a radiostation that doesn't get reception. The phone is fully up to date. Has anyone experienced this issue before?

Death&co said:
Hi all, I recently picked up a new HTC u11 (sprint) and having one issue that stands out. When I pair the phone to my car (2016 subaru crosstrek) and a portable speaker, I can't this static, unclear sound quality. For example, if there is a silent part in the sound, I hear "background" static noise, almost like tuning into a radiostation that doesn't get reception. The phone is fully up to date. Has anyone experienced this issue before?
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I don't get any of this with my Plantronics earpeice or bose bt speaker.

Related

Audio dropouts with other party on speaker

OMG this freakin PDA is driving me nuts as a phone. Anyone get really bad performance when using speakerphone or bluetooth to another party who is also on speakerphone? The best way I can describe this is it sounds like I'm talking on an old half-duplex speakerphone, that cuts the speaker when the mic is active. For example, if I make a sound on my end like scrunch a piece of paper or drop a pen the audio in the headset "dims" out and then back for a good half second, enough to make the call unintelligible sometimes when I'm in the car or driving. This happens especially if the person on the other end is on speaker.
One thing I noticed: this does not happen as much with the stock plug-in headset. Only speakerphone and most especially bluetooth. Speakerphone has other problems too, like a real nasty high-pitched audio loop that makes the person on the other end cringe (again, other person on speakerphone when this happens).
I've had this with the person on the other end using a Sprint speakerphone and a regular land line speakerphone, so it's not their phone.
I've looked around for quite a while, have the phone for over a month, and have seen some other fixes for audio that don't seem to relate to this issue, but:
does ANYONE else have this problem?
(Stock ROM 1.03.651.3 with radio 1.03.15F USA Sprint)
Muchos grassya55.

Poor earpiece quality, finding "sweet spot" and hissing

Hi all
Picked up a Nexus 5 recently (latest model latest revisions) and love the phone but am having issues with the earpiece quality.
I have to constantly move the earpiece/headset around to hear the person and find the "sweet spot", or they fade in and out.
Also I notice a hiss at times.
Reception and earpiece quality overall just don't seem good.
I have iPhone 5, galaxy s4, and htc one and none have these issues.
I am on rogers wireless in Montreal.
Does anyone else have these issues ?
Any idea how I can resolve them ?
Some have suggested changing kernel ?
Any help would be much appreciated
Thanks in advance
captiv123 said:
Hi all
Picked up a Nexus 5 recently (latest model latest revisions) and love the phone but am having issues with the earpiece quality.
I have to constantly move the earpiece/headset around to hear the person and find the "sweet spot", or they fade in and out.
Also I notice a hiss at times.
Reception and earpiece quality overall just don't seem good.
I have iPhone 5, galaxy s4, and htc one and none have these issues.
I am on rogers wireless in Montreal.
Does anyone else have these issues ?
Any idea how I can resolve them ?
Some have suggested changing kernel ?
Any help would be much appreciated
Thanks in advance
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Click to collapse
I have the same low earpiece volume problem.
So i use my phone a lot for voice calls and here's what I've found:
1) Prior to the android update (in stock 4.4.0) the earpiece in-call volume was ok. However the microphone was bad. Meaning other people always complained that i sound very far off and they couldn't hear me clearly. But I could still make calls without using a headset.
2) After 4.4.2 update, the microphone issue seems to be resolved. People tell me that they can hear me better. However the earpiece in-call volume is much lower than before. I can only hear people if I am in a very quiet room and even then I have to strain.
The only way to use the phone for calls is to use a headset (both wired and bluetooth work). The other day I was using my old Samsung Galaxy S3 for a phone call. The difference in clarity for phone calls is night and day. I had to actually lower the volume of the S3 because it was so loud and clear.
At this point, I am not sure whether it's my Nexus phone and a hardware defect. Could it be something that google did in the 4.4.2 update (meaning fixed the microphone, but lowered the in ear volume). Furthermore using a headset at max volume sometimes distorts the audio.
The funny thing is that with the 4.4.2 update the phone speaker is better and louder. However the earpiece for making calls is just plain lousy. I can't take calls unless I am carrying a headset with me.

Poor Bluetooth audio quality

I just got the tmobile variant s6 and immediately went to test the Bluetooth audio stream on my 2015 gs350. I noticed a crackle in the audio. It is minimal but quite noticeable at high volume. This is disappointing as my Sony Z3 had excellent BT audio quality on my gs. Anyone else notice this?
neles86 said:
I just got the tmobile variant s6 and immediately went to test the Bluetooth audio stream on my 2015 gs350. I noticed a crackle in the audio. It is minimal but quite noticeable at high volume. This is disappointing as my Sony Z3 had excellent BT audio quality on my gs. Anyone else notice this?
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I do not seem to have that issue over my car's bluetooth. T-mobile also.
I'm getting good audio quality via my Sony SBH80 aptx BT headset. Perhaps you can play on the Sound Alive equalizer.
Just wanted to let you know that I am having this same problem. When streaming music in high quality from Google Play, the treble is all crackly and distorted. It's really disappointing. I'm going to do some testing today against my old m8 and using non-streaming music. But never had this issue before.
It's probably the fact you are streaming audio. Try some high quality downloaded music, like from Spotify. I've no issues at all.
I am also having the same issue with the Verizon version of the S6. It sounds terrible over my car Bluetooth when streaming but sounds good through my bluetooth Bose headphones. I didn't have any trouble with my car Bluetooth with my iPhone 6. I really hope Samsung gets this sorted out with a software update.
I too am having issues with streaming bluetooth. I think that my issue with it is amplified, because I normally listen to music only on my Magnavox Turntable, and the sound from that console is unbeatable by any electronic streaming or mini-speaker. My son bought me a bluetooth speaker for my birthday last year, which was very nice of him, but the sound just does not compare to the 1970's technology.
Maybe I'm just old.
Do you happen to have any bluetooth le devices, like a fitbit, attached at the same time? I tried disconnecting my garmin vivosmart and there's a dramatic improvement.
evanl81 said:
Just wanted to let you know that I am having this same problem. When streaming music in high quality from Google Play, the treble is all crackly and distorted. It's really disappointing. I'm going to do some testing today against my old m8 and using non-streaming music. But never had this issue before.
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Same here. Lowering the treble help a tiny bit but what's music without treble . I've tried disconnecting my pebble watch but no dice. I really don't want to go back to aux.
In my car, before I disconnected the Garmin, I found that adjusting the toggles in Play Music - edging the first dial two toward Treble and the other dial three toward Instrument helped a bit.
I noticed the crackling on treble as well. As evanl81 suggested, I disconnected my Moto 360 (switched it to airplane mode), toggled the phone's bluetooth to have a fresh connection to the car, and the crackling is gone by at least 90%!
Very disappointing. Didn't have this problem with my Nexus 5. I'd very much prefer to not have to disconnect my watch every time I get in the car
palmboy5 said:
I noticed the crackling on treble as well. As evanl81 suggested, I disconnected my Moto 360 (switched it to airplane mode), toggled the phone's bluetooth to have a fresh connection to the car, and the crackling is gone by at least 90%!
Very disappointing. Didn't have this problem with my Nexus 5. I'd very much prefer to not have to disconnect my watch every time I get in the car
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That would be a problem. I'm starting to think that we are wirelessly connected to too many things!!
So it looks like my pebble watch was the problem. Seems i can't have other BT devices connected while connected to my car. Once I put my pebble in airplane mode, then off/on the BT radio and all is good! Sucks but at least it's a workaround.
I'm trying to use AutoInput and Tasker to automate the disconnection and reconnection of my watch when connected to the car bluetooth right now, still working out the kinks though. :\ Endless little things and inconsistent behavior.
It would be fantastic if this gets fixed by Samsung at some point!
stureiney said:
That would be a problem. I'm starting to think that we are wirelessly connected to too many things!!
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No, I have a Nexus 4 with 5.0 and now with 5.1 and its connect to LG g watch, a parrot ck3100 and auki bluetooth reciber and the quality is perfect. With S6 I only connected to my LG g watch and auki and the audio quiality is a ****.
i don't know about bad audio quality for bt but i get audio cut outs and choppiness when using my jaybird bluebuds. it gets really annoying. i noticed it happens in wide open spaces too like when i'm outside but not near any walls or enclosed areas. if i'm indoors, it works perfectly fine. i remember reading about the way bt works and the signal needs to bounce off other surfaces or something like that in order to work properly. i had this same issue way back in my OG Droid days and there was a build.prop edit to boost the signal by giving bt higher priority.
anyone else have this problem? i'm on VZW variant btw.
other than this issue, bt audio sounds perfect. i also use Viper to give the audio volume a major boost.
I'm having the same issue on my car audio.
It was perfect with the Nexus 5, very disappointed to have this with the S6.
I just got my sg6 have a samsung gear live and bluebuds x I get crackling sounding high end, very annoying, coming from an HTC one m7 with the same setup and had zero problems, really hope they are able to fix this!
OK so I enabled the tube amp setting and nothing else, it seems to have made a huge difference. I can now listen to music without cringing. Hope this helps.
Ok, I made a few findings about the issue. I also have a moto 360 connected to the S6 and the crackling is so high that is imposible to hear music with a minimum of quality.So i tried with the watch off or in airplane mode and the crackling is still there but sometimes it dissapears after connect and disconnect the bt devices but not always. Now, the elephant in the room:
I have a Samsung Hs3000 bt stereo headset and the music quality is superb even with te moto 360 connected. The magic is that this particular device has aptx codec included. So if you have an aptx bt device the quality its going to be there. For no aptx devices i'm trying an experiment: i remember from the nexus 7 2013 and other android phones that bluetooth audio quality was bad since kitkat and the problem was bluetooth compression was too high. There are two files that control this behaviour: audio.a2dp.default.so and bluetooth.default.so. If we could edit this two files maybe we could fix this. If someone can help me and tell me what program can i use to edit this files on my computer i'll try to fix it myself.
Enviado desde mi SM-G920F mediante Tapatalk
Just wanted to follow up on this thread - I recently switched to the Note 5 (which I love) and also got a Huawei Watch. When the watch is connected to the phone and the phone is connected to bluetooth, the sound quality is really horrendous. So I'm guessing it's something with the BT smart implementation in Samsung phones or something? It's really annoying. I too tried to work out some stuff with AutoInput, but it's a huge pain. The only real workarounds are to put the watch in Airplane Mode or just disconnect through the Android Wear app. And unfortunately there are no shortcuts through AutoWear. Oh well.

HTC A9 Low in call volume with Bluetooth earphones?

I have had my HTC A9 for nearly 2 years now. I have been very happy with the phone. I have had it rooted and using the stock ROM, but rooted so I can use the Native Hotspot. The unit works well, other than a diminishing battery life.
I recently bought a new pair of Jaybird headphones. I had the BlueBuds, and now switched to the Jaybird Freedom. I really like this pair of headphones, however I seem to have a new issue with it. It appears that the in call volume maxes out much quieter than my old set. The ending "beep" when a call is ended is perfectly loud as is all music playback. Just the call volume itself. I have tried the headphones on other phones and it works fine with them. This issue seems to only be with my A9, and only when in a call. as I said it works fine for music. ANyone have any suggestions on how I might resolve this?

HTC U11+ noise cancellation creates static on the left side

Hi, I am getting some static noise when noise cancellation is turned on from the left side.
This happens when any media player is on (i.e. even if I turn off the volume the noise will still be there).
Tried restarting and reconfiguring a new sound profile but no success. Does this sound like a broken headphones issue? Is there any good alternative to buy?
This happened to my usonic, too: if you want to remove that "whistle", I suggest to disable anc.
They are simply broken.
I'm interested too in some alternatives, and if they are compatible with the boomsound feature in our u11s.
You can try getting a pair of USonic earbuds from a HTC U12+. 2 weeks ago the original USonics from my U11 broke. Before that I had this issue too. I got static on both sides when ANC was on. Now with the pair from U12+ there's no static at all
They sound wonderful.
Pungasul said:
You can try getting a pair of USonic earbuds from a HTC U12+. 2 weeks ago the original USonics from my U11 broke. Before that I had this issue too. I got static on both sides when ANC was on. Now with the pair from U12+ there's no static at all
They sound wonderful.
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thanks, are you aware where I can buy these?

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