Poor Bluetooth audio quality - Galaxy S6 Q&A, Help & Troubleshooting

I just got the tmobile variant s6 and immediately went to test the Bluetooth audio stream on my 2015 gs350. I noticed a crackle in the audio. It is minimal but quite noticeable at high volume. This is disappointing as my Sony Z3 had excellent BT audio quality on my gs. Anyone else notice this?

neles86 said:
I just got the tmobile variant s6 and immediately went to test the Bluetooth audio stream on my 2015 gs350. I noticed a crackle in the audio. It is minimal but quite noticeable at high volume. This is disappointing as my Sony Z3 had excellent BT audio quality on my gs. Anyone else notice this?
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I do not seem to have that issue over my car's bluetooth. T-mobile also.

I'm getting good audio quality via my Sony SBH80 aptx BT headset. Perhaps you can play on the Sound Alive equalizer.

Just wanted to let you know that I am having this same problem. When streaming music in high quality from Google Play, the treble is all crackly and distorted. It's really disappointing. I'm going to do some testing today against my old m8 and using non-streaming music. But never had this issue before.

It's probably the fact you are streaming audio. Try some high quality downloaded music, like from Spotify. I've no issues at all.

I am also having the same issue with the Verizon version of the S6. It sounds terrible over my car Bluetooth when streaming but sounds good through my bluetooth Bose headphones. I didn't have any trouble with my car Bluetooth with my iPhone 6. I really hope Samsung gets this sorted out with a software update.

I too am having issues with streaming bluetooth. I think that my issue with it is amplified, because I normally listen to music only on my Magnavox Turntable, and the sound from that console is unbeatable by any electronic streaming or mini-speaker. My son bought me a bluetooth speaker for my birthday last year, which was very nice of him, but the sound just does not compare to the 1970's technology.
Maybe I'm just old.

Do you happen to have any bluetooth le devices, like a fitbit, attached at the same time? I tried disconnecting my garmin vivosmart and there's a dramatic improvement.

evanl81 said:
Just wanted to let you know that I am having this same problem. When streaming music in high quality from Google Play, the treble is all crackly and distorted. It's really disappointing. I'm going to do some testing today against my old m8 and using non-streaming music. But never had this issue before.
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Same here. Lowering the treble help a tiny bit but what's music without treble . I've tried disconnecting my pebble watch but no dice. I really don't want to go back to aux.

In my car, before I disconnected the Garmin, I found that adjusting the toggles in Play Music - edging the first dial two toward Treble and the other dial three toward Instrument helped a bit.

I noticed the crackling on treble as well. As evanl81 suggested, I disconnected my Moto 360 (switched it to airplane mode), toggled the phone's bluetooth to have a fresh connection to the car, and the crackling is gone by at least 90%!
Very disappointing. Didn't have this problem with my Nexus 5. I'd very much prefer to not have to disconnect my watch every time I get in the car

palmboy5 said:
I noticed the crackling on treble as well. As evanl81 suggested, I disconnected my Moto 360 (switched it to airplane mode), toggled the phone's bluetooth to have a fresh connection to the car, and the crackling is gone by at least 90%!
Very disappointing. Didn't have this problem with my Nexus 5. I'd very much prefer to not have to disconnect my watch every time I get in the car
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Click to collapse
That would be a problem. I'm starting to think that we are wirelessly connected to too many things!!

So it looks like my pebble watch was the problem. Seems i can't have other BT devices connected while connected to my car. Once I put my pebble in airplane mode, then off/on the BT radio and all is good! Sucks but at least it's a workaround.

I'm trying to use AutoInput and Tasker to automate the disconnection and reconnection of my watch when connected to the car bluetooth right now, still working out the kinks though. :\ Endless little things and inconsistent behavior.
It would be fantastic if this gets fixed by Samsung at some point!

stureiney said:
That would be a problem. I'm starting to think that we are wirelessly connected to too many things!!
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Click to collapse
No, I have a Nexus 4 with 5.0 and now with 5.1 and its connect to LG g watch, a parrot ck3100 and auki bluetooth reciber and the quality is perfect. With S6 I only connected to my LG g watch and auki and the audio quiality is a ****.

i don't know about bad audio quality for bt but i get audio cut outs and choppiness when using my jaybird bluebuds. it gets really annoying. i noticed it happens in wide open spaces too like when i'm outside but not near any walls or enclosed areas. if i'm indoors, it works perfectly fine. i remember reading about the way bt works and the signal needs to bounce off other surfaces or something like that in order to work properly. i had this same issue way back in my OG Droid days and there was a build.prop edit to boost the signal by giving bt higher priority.
anyone else have this problem? i'm on VZW variant btw.
other than this issue, bt audio sounds perfect. i also use Viper to give the audio volume a major boost.

I'm having the same issue on my car audio.
It was perfect with the Nexus 5, very disappointed to have this with the S6.

I just got my sg6 have a samsung gear live and bluebuds x I get crackling sounding high end, very annoying, coming from an HTC one m7 with the same setup and had zero problems, really hope they are able to fix this!
OK so I enabled the tube amp setting and nothing else, it seems to have made a huge difference. I can now listen to music without cringing. Hope this helps.

Ok, I made a few findings about the issue. I also have a moto 360 connected to the S6 and the crackling is so high that is imposible to hear music with a minimum of quality.So i tried with the watch off or in airplane mode and the crackling is still there but sometimes it dissapears after connect and disconnect the bt devices but not always. Now, the elephant in the room:
I have a Samsung Hs3000 bt stereo headset and the music quality is superb even with te moto 360 connected. The magic is that this particular device has aptx codec included. So if you have an aptx bt device the quality its going to be there. For no aptx devices i'm trying an experiment: i remember from the nexus 7 2013 and other android phones that bluetooth audio quality was bad since kitkat and the problem was bluetooth compression was too high. There are two files that control this behaviour: audio.a2dp.default.so and bluetooth.default.so. If we could edit this two files maybe we could fix this. If someone can help me and tell me what program can i use to edit this files on my computer i'll try to fix it myself.
Enviado desde mi SM-G920F mediante Tapatalk

Just wanted to follow up on this thread - I recently switched to the Note 5 (which I love) and also got a Huawei Watch. When the watch is connected to the phone and the phone is connected to bluetooth, the sound quality is really horrendous. So I'm guessing it's something with the BT smart implementation in Samsung phones or something? It's really annoying. I too tried to work out some stuff with AutoInput, but it's a huge pain. The only real workarounds are to put the watch in Airplane Mode or just disconnect through the Android Wear app. And unfortunately there are no shortcuts through AutoWear. Oh well.

Related

[Q] Bluetooth Audio Streaming - Crackling

It seems that the Nexus 5 still has the annoying crackling sound that was introduced in 4.2. I was really hoping that they would have fixed this by now. I found this solution thread which is for the Galaxy Nexus but I'm not even sure if it would work on the Nexus 5. Can anyone else confirm that they are getting some crackling on the mid-tones when streaming through bluetooth. -Ryan
Introduced in 4.2? This **** has been the cornerstone of bluetooth music since it's inception. I've had crackling, low quality treble, overly compressed audio out of every bluetooth device I've ever used:
1. Several Android phones going all the way back to the HTC EVO 4G.
2. Macbooks.
3. iPads
4. aptX adapters
Simply put, bluetooth audio is terrible. If you expect anything more than bare minimum (usually good for voice), you shouldn't be using bluetooth.
I don't have any problem streaming over bluetooth. I have a bluetooth to aux jack adapter.
Sent from the jaws of my Hammerhead!
Interesting link you've posted. I've actually found that I'm getting a little bit cleaner sound with this phone compared to my Evo LTE. I'm using Google Music with Viper4Android sound mod. In my car I've always had an issue with the extreme high end frequencies crackling on "s" words or cymbals and using have to cut down drastically anything above 14k. I haven't had to do that since getting the phone on Friday. Still I'll probably fiddle with the file swaps as I'm always looking for better sound.
Edit: No go for me. Kept getting a music playback error.
I'm having the same problem after 4.2 update. I was using Galaxy Nexus back then. Now my new Nexus 5 is having the same problem. I'm now considering getting one of those bluetooth to aux adapter even though my car has bluetooth built-in =(

Anyone have Bluetooth distortion issues??

Hey everyone,
Found out my company is ditching Sprint for Verizon which means I have to part with my beloved Nexus 5.
Anyway, from what I've been reading on here it seems like the M8 is really the only Verizon phone that can be rooted. I've had a few HTC phones over the years, including the M7, but they never seem to get along with my car's stereo. The phone part works fine but when I stream music via Bluetooth there is always a great deal of distortion in the high end. Especially on cymbal crashes. This makes it pretty much unlistenable. I'm curious if anyone has experienced anything like with with the M8? I've Googled it a few times and found threads about the One X and One M7 having this problem but have yet to see anything about the M8.
I don't stream to my car often, but on the handful of times I have, I didn't notice any sound issues. This was using Pandora and Google Music, on a Ford (2008 model).
sfreemanoh said:
I don't stream to my car often, but on the handful of times I have, I didn't notice any sound issues. This was using Pandora and Google Music, on a Ford (2008 model).
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Thanks for the info!
Just got my jaybird x's today and guess what. Filled with static. I could not be more annoyed with this particular phone right now. Three defects in one model I mean come on. Speaker crackle. Screen is creased and looks like you're pressing down on a TV and now Bluetooth has static
Sent from Tapatalk on my one m8
I can't say for certain, but I imagine bluetooth audio issues would most likely be due to whatever is actually playing the music, not the phone. Bluetooth audio, in general, is terrible - unless you're using something like the HTC Stereoclip which does not use that same audio codec that just about everything else does. You could have lossless flac files on your phone, and 9/10 times it's gonna sound like crap over bluetooth, no matter what the music is being sent from.
I stream daily over Bluetooth and it sounds amazing. Vzw.
Sent from my HTC6525LVW
Just plugged mine into my aftermarket JVC GPS stereo on a my truck which gets only occasional use these days. Have to say I was somewhat blown away when I pushed some Comfortably Numb into the 5 speakers (Inc sub) and cranked up the volume. Most impressive...
The wife gets terrific sound from her N7 to some small bluetooth speakers we got last year and has no issues unless she's using TuneIn at which point it goes from OK to awful.
I say this to simply point out that the invariable rule of YMMV seems to hold sway here but I don't think the M8 has any generic systematic failure with bluetooth audio.
Sent by Tapatalk Pro running my rooted Big Red HTC One M8
wtoj34 said:
Just got my jaybird x's today and guess what. Filled with static. I could not be more annoyed with this particular phone right now. Three defects in one model I mean come on. Speaker crackle. Screen is creased and looks like you're pressing down on a TV and now Bluetooth has static
Sent from Tapatalk on my one m8
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Click to collapse
Hmmm... thats not what I want to hear.
brandogg said:
I can't say for certain, but I imagine bluetooth audio issues would most likely be due to whatever is actually playing the music, not the phone. Bluetooth audio, in general, is terrible - unless you're using something like the HTC Stereoclip which does not use that same audio codec that just about everything else does. You could have lossless flac files on your phone, and 9/10 times it's gonna sound like crap over bluetooth, no matter what the music is being sent from.
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Click to collapse
This is true. But I'm talking hiss/distortion like a speaker is blown. I'm just streaming Spotify to my cars stereo and not expecting flawless audio but the issues I have with the M7 were unlistenable.
1ManWolfePack said:
I stream daily over Bluetooth and it sounds amazing. Vzw.
Sent from my HTC6525LVW
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Thanks!
Not Enough Coffee said:
Just plugged mine into my aftermarket JVC GPS stereo on a my truck which gets only occasional use these days. Have to say I was somewhat blown away when I pushed some Comfortably Numb into the 5 speakers (Inc sub) and cranked up the volume. Most impressive...
The wife gets terrific sound from her N7 to some small bluetooth speakers we got last year and has no issues unless she's using TuneIn at which point it goes from OK to awful.
I say this to simply point out that the invariable rule of YMMV seems to hold sway here but I don't think the M8 has any generic systematic failure with bluetooth audio.
Sent by Tapatalk Pro running my rooted Big Red HTC One M8
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Click to collapse
Thanks!
From what I understand, it has something to do with HTC setting the bitpool value too low. Which, in itself, might not be a big deal but it might just be a issue with that value combined with my car's stereo. I just don't want to lose root when I move to Verizon.
brandogg said:
I can't say for certain, but I imagine bluetooth audio issues would most likely be due to whatever is actually playing the music, not the phone. Bluetooth audio, in general, is terrible - unless you're using something like the HTC Stereoclip which does not use that same audio codec that just about everything else does. You could have lossless flac files on your phone, and 9/10 times it's gonna sound like crap over bluetooth, no matter what the music is being sent from.
Click to expand...
Click to collapse
Maybe the stereo in your car just sucks? Streaming Pandora over BT in my car usually sounds great. I mean granted it's not as good as using headphones, but it sounds pretty damn good.
Also, I streamed some more over this last weekend, and while the quality was still good, it did disconnect once for no apparent reason. And once it happened, I remembered that it happened a few weeks ago as well. Same thing, I was just driving along both times, and my BT just seemed to shut off. I turned BT back on, reconnected Sync (it's damned annoying how Sync never automatically reconnects), and it worked again for the rest of the weekend.
sfreemanoh said:
Maybe the stereo in your car just sucks? Streaming Pandora over BT in my car usually sounds great. I mean granted it's not as good as using headphones, but it sounds pretty damn good.
Also, I streamed some more over this last weekend, and while the quality was still good, it did disconnect once for no apparent reason. And once it happened, I remembered that it happened a few weeks ago as well. Same thing, I was just driving along both times, and my BT just seemed to shut off. I turned BT back on, reconnected Sync (it's damned annoying how Sync never automatically reconnects), and it worked again for the rest of the weekend.
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Click to collapse
Thanks for the info.
I saw that an OTA for the M8 pushed out today (I think) that was supposed to fix some Bluetooth issues. I won't if the disconnects were addressed.
I'm M8 should be here on Monday. I really hope it works out OK. I don't want to send it back for an iPhone. :crying:
Another OTA? Has anyone else heard this? I am having a really rough time with bluetooth headset outgoing voice quality so some sort of fix would be awesome.
Sent from my Nexus 10 using Tapatalk
If the phone volume is at max it will distort. When I turn the volume to max while streaming Bluetooth to my car stereo it sounds crackling and distorted. Turning volume down 2 clicks to about 85% on the phone fixes it
Sent from my HTC6525LVW using Tapatalk
AustinML71 said:
Another OTA? Has anyone else heard this? I am having a really rough time with bluetooth headset outgoing voice quality so some sort of fix would be awesome.
Sent from my Nexus 10 using Tapatalk
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Sorry, I should have checked the date. The thread is fromm the 18th. This is the one I was referring too.
http://forum.xda-developers.com/showthread.php?t=2722817
Evocm7 said:
If the phone volume is at max it will distort. When I turn the volume to max while streaming Bluetooth to my car stereo it sounds crackling and distorted. Turning volume down 2 clicks to about 85% on the phone fixes it
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
It's not a volume thing. I've tried turning it down when I had the M7 and it sounded the same.
Evocm7 said:
If the phone volume is at max it will distort. When I turn the volume to max while streaming Bluetooth to my car stereo it sounds crackling and distorted. Turning volume down 2 clicks to about 85% on the phone fixes it
Sent from my HTC6525LVW using Tapatalk
Click to expand...
Click to collapse
Again, sorry, but it may just be your stereo. When Bluetooth streaming to my car I always have my phones media volume maxed and I control the listening volume via the car volume, and it sounds fine.
sfreemanoh said:
Again, sorry, but it may just be your stereo. When Bluetooth streaming to my car I always have my phones media volume maxed and I control the listening volume via the car volume, and it sounds fine.
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Click to collapse
Do you have an aftermarket stereo? I've had 4 different head units on my car, all high end Sony and clarion and all had same thing with max volume all my previous 3 phones ( rezound, s4, and m8). Just curious if it's just aftermarket decks that have this issue which I really don't consider an issue. I prefer to have the volume lower on the source and let my deck and equalizer provide the output anyway.
Sent from my HTC6525LVW using Tapatalk
Evocm7 said:
Do you have an aftermarket stereo? I've had 4 different head units on my car, all high end Sony and clarion and all had same thing with max volume all my previous 3 phones ( rezound, s4, and m8). Just curious if it's just aftermarket decks that have this issue which I really don't consider an issue. I prefer to have the volume lower on the source and let my deck and equalizer provide the output anyway.
Sent from my HTC6525LVW using Tapatalk
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Click to collapse
No, it's a factory Ford stereo. If you know someone with a factory BT compatible stereo, maybe try pairing your phone to their car and see if streams with or without distortion?
I mean, it's possible your particular phone itself could be bad. I just don't think it's all M8's since I don't have a problem, and because I imagine we would have seen a lot more complaints.
For six months I have been playing music in my car with a one (M7) via Bluetooth, with very annoying vibrations that eventually damaged my car stereo. I just found out that if I launch the media app via the "HTC car" app, the volume is much louder and I don't have those vibrations anymore. By default the HTC car app in the M7 only includes the default "Music" app, but other media apps may be added.
Hope this may help for the M8 too.
By these vibrations detroyed my car stereo, and I had to change it. I am pretty annoyed that HTC doesn't mention this anywhere, and leaves it to the user to find out.

Bluetooth Audio Streaming Stuttering

I would like to share my experience with my S7 G930 and the problem I have with BT audio.
I have a helmet with BT N-com from Nolan that let you use your phone and play music via BT. It works very well with my S4 Lollipop but has problem with my new S7 (stock Rom Android 6.0.1).
When you try to play media stream the sound is very choppy and stuttering.
I tried to use my helmet with many other devices and it works good. I tried to use S7 with other BT speakers or audio receivers and it also works good!
So I have finally discovered the difference between all the successfully tests and the one that fails when I try the S7 + Helmet combination.
The helmet offers both headset service (for phone calls) and the A2DP service (for music streaming). The problem is there when both the services are in use at the same time if the headset service is started first. Since headset is faster to connect than A2DP this is always the case. If I disconnect the BT and activate manually the services in the opposite order (first A2DP and then Headset) everything start to work fine.
Since the S4 works good without problem I think this is a problem with S7 or Android 6.0.1.
I hope this will help someone else with my same problem and I hope to have some feedback of your experiences with BT peripherals that use both the services (usually it should be the case with car hi-fi). I would be happy to report this issue to
Since this is a helmet you're talking about, I assume this is outdoor experience?
My Sennheiser Momentum 2 Wireless - MSRP $500, so it's about as premium as you can get for a Bluetooth, noise-canceling headphone - gets slightly choppy outside, under a few different scenarios...
* If the phone is in my back pocket, and I had my hand in that pocket covering the phone, audio is choppy and awful
* Weekday mornings as I exit NY Penn Station to walk to work, the audio gets choppy for a few seconds before stabilizing for the rest of the walk.
* On the walk back to Penn Station at 6, as soon as I get to the corner of 33rd and 8th Ave (opposite the building), audio gets awful again until I get outside the front of the station.
I'm on my second pair of headphones, with this one functioning better than the first pair. But it has me wondering whether the problem is with the headphones or with the S7. Sennheiser says it's due to all the other Bluetooth and wireless signals in the area, and I can understand that. But my previous pair, Sony MDRXB950BT, didn't have these issues. One user on Head-Fi wondered if it's the power management of the headphones, since they have great battery life and the noise cancelling kicks in automatically with Bluetooth.
I tested the first pair of the Momentums with an iPhone 6 Plus, while the drops and hiccups weren't as bad as with the S7, they were still there. So I'm leaning more towards a headphone problem than a handset problem.
I'm definitely experiencing similar issues. BUT, I'm streaming to my receiver which worked amazing until after the last update. I'm on 6.0.1. Works perfect in my car right now (fingers crossed). But it has done it a few times, thought it was my case which was aluminum.
Either way a patch or minor update needed. Tired if the random choppiness. Sad that I have to keep the phone plugged into a wireless receiver. .???

HTC Annoying Squeal on Bluetooth

I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Nope not here ???
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
I've definitely had the squeal. I also had the low volume over Bluetooth while in call bug.
Yes! I'm glad I'm not the only one. I've had this happen several times (but not consistently) while playing music in Google Play Music.
I don't really have a recent phone to compare to, but the M8 never did that even as the rest of the hardware has been slowly dying these last few months. I guess it's more noticeable since on Bluetooth I'm usually in my car with the volume up... The sound is like fingernails on a chalkboard ?
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
I got that high pitch noise a couple of times on two different HTC U11 phones from the bottom speaker I think (not using a headset). It happened both times when I was using Chrome on a particular web page. I closed the page and it never happened again on my first phone. I exchanged that one due to a minor display defect and same thing happened on my second phone. On both phones it happened early on once I had everything setup and never happened again. On both phones the BoomSound notification appeared due to an ad on the webpage. Must be some weird software glitch. I do have my phone connected to my Gear S3 via Bluetooth. Not sure if that has anything to do with it. At first I was worried that there was a hardware issue. It definitely sounded like the squeal noise you described here. Almost sounded like an electrical interference.
Ive had this noise for sure, in my car on bluetooth with music player. Not sure how to duplicate, but definatley annoying.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
Yes, I get it with my Jaybird X headphones at the gym too. I think you're right that it has something to do with the WiFi bands. I never have any problem in the car.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
henrykrinkle3 said:
Yes, I get it with my Jaybird X headphones at the gym too. I think you're right that it has something to do with the WiFi bands. I never have any problem in the car.
Click to expand...
Click to collapse
Sounds like most of you have gotten it when using a BT headset. Both times it happened to me I was merely browsing the web using Chrome and I was connected to my Gear S3 via Bluetooth. I wasn't even streaming anything, and I heard the squeal noise through the phone's speakers. Weird but luckily it seems to be a very rare occurrence.
I've a similar problem but with Wi-Fi in 5 ghz band while making a call. If I'm in a call and at same time the phone is sending or receiving data through a 5 ghz Wi-Fi I can hear a noise or squeal. If I make a call in Skype or WhatsApp using 5 ghz Wi-Fi the squeal is more notorious. It's like 5 ghz antenna is not correctly isolated from upper speaker. If I'm in 2,4 ghz Wi-Fi or not using Wi-Fi at all the sound is okay and no squeal. I can always reproduce this annoyance.
I have HTC phones since One X and never had one without some sort of signal isolation problem. HTC 10 was the worst at this matter as touching upper frames dropped 4g signal and interrupted bluetooth.
I just had this same problem. I remember someone mentioning this on the viper rom forums so I went back to find the post which was by @mhajii210 and linked this thread. I have no desire to trouble shoot the problem since by tomorrow this phone will be in the mail heading back to HTC but figured I'd post what I have to offer.
I did NOT have bluetooth turned on (not at all since last reboot) I was using wifi - most likely connected to 5g but not certain. I was browsing chrome when it squelled for about 20 seconds. After it stopped all was fine. Then about 15 man later when a notification went off it did it again. I opened gallary, played a video, and did it again. Even when I recieved a phone call it did it. Everytime boomsound icon was present. Turning screen off it still continued. After a reboot, has been fine. The only thing I wish I had done was force close chrome.
I hope this info if useful.
Sent from my HTC U11 using Tapatalk
Chrome
JohnHenryIron said:
I just had this same problem. I remember someone mentioning this on the viper rom forums so I went back to find the post which was by @mhajii210 and linked this thread. I have no desire to trouble shoot the problem since by tomorrow this phone will be in the mail heading back to HTC but figured I'd post what I have to offer.
I did NOT have bluetooth turned on (not at all since last reboot) I was using wifi - most likely connected to 5g but not certain. I was browsing chrome when it squelled for about 20 seconds. After it stopped all was fine. Then about 15 man later when a notification went off it did it again. I opened gallary, played a video, and did it again. Even when I recieved a phone call it did it. Everytime boomsound icon was present. Turning screen off it still continued. After a reboot, has been fine. The only thing I wish I had done was force close chrome.
I hope this info if useful.
Sent from my HTC U11 using Tapatalk
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Click to collapse
Thank you for your post. Sorry to hear you're sending the phone back. I strongly believe it is a Google Chrome bug. I've been using the Samsung Internet Browser Beta and so far it hasn't happened. It's still too early and I have to continue testing the phone since it didn't happen very often.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
Is there any solution to bluetooth + wifi problem? I just got myself a sony wh1000xm2 and it is impossible to watch youtube video or listen music from spotify without interruption. But as soon as I either turn off the bluetooth or my headset, it becomes all good. I am using us unlocked phone and I am on Oreo
Hi - any fix in this? I get the squeal using mpow Bluetooth earbuds, but don't use Wi-Fi. I can live with that noise, but, unrelated to bt headphones, all of a sudden the bottom speaker on my U11 sounds like an air compressor going off whenever the boomsound icon pops up (while browsing) and notifications, alarms etc. I've rebooted and messed around with sounds but no go - anyone else have this issue??

Bluetooth Audio issues

Ladies and Gentlemen,
I am having the oddest issue with my phone. The u11 is 99% amazing, to me. I really like everything about it......
-except-
When paired to my 2013 Dodge Dart (don't ask. big mistake) the music audio plays slow. I don't mean the speed of reaction as far as switching tracks or how long it takes to play the next song... I mean it sounds like the audio is pitched down by about 20%.
Things I know/Have Tried from a troubleshooting perspective..
The phone bluetooth audio works fine.
The audio, when connected to the aux jack, works fine.
The audio, when connected to OTHER bluetooth devices such as my HK Aura plays fine.
My phone and car are updated to the latest firmware.
I realize that the conclusion is going to be "it's your car dude".... but since it's not so easy to get rid of the car... and I don't really want to swap this phone out for a Galaxy......
Is anyone else experiencing this? Has anyone had this and sourced a solution?
Thanks.
I've used my U11 in my 2013 Dodge Grand Caravan (don't ask. big family) and it performed flawlessly.
I imagine they are on similar systems, mine is just the standard UConnect head unit. This happens will all media streaming?
riggsandroid said:
I've used my U11 in my 2013 Dodge Grand Caravan (don't ask. big family) and it performed flawlessly.
I imagine they are on similar systems, mine is just the standard UConnect head unit. This happens will all media streaming?
Click to expand...
Click to collapse
Yes standard head unit. strictly an LED display with knobs.
Yes. It's across the board.
Google Play
Pandora
Tidal
Netflix (it's trippy to watch the video move at regular speed while the vocals are not only behind, but pitched down!)
I've also tried varying bit rates on my personal MP3s.
I have a hunch that this has to do with the audio in the phone being 24bit and the radio converting to 16 bit, but I have nothing to base that on...
Basic suggestion - unpair and re-pair to see if that resets something.
I've connected my u11 to two different cars so far (an Infiniti and a Land Rover), and haven't had that issue.
I've also connected to a plethora of BT speakers, with no issue....
It is probably your car. To be honest, I think it's a UConnect issue that doesn't play nice with HTC phones. My HTC 10 had basically same issue I'm having now where music sounds like garbage, distorted. The U11 is even worse! I believe my head unit is the RHB model in a 2011 Ram. But 2 phones now with same issues, can't be coincidence.
Sent from my 2PZC5 using Tapatalk
davidtm0 said:
Basic suggestion - unpair and re-pair to see if that resets something.
Click to expand...
Click to collapse
The classic, of course.
I did pair and unpair a few times even going so far as to to completely reset the car radio from any pairings.
no luck, but thank you for the suggestion.
mbaseball3 said:
It is probably your car. To be honest, I think it's a UConnect issue that doesn't play nice with HTC phones. My HTC 10 had basically same issue I'm having now where music sounds like garbage, distorted. The U11 is even worse! I believe my head unit is the RHB model in a 2011 Ram. But 2 phones now with same issues, can't be coincidence.
Sent from my 2PZC5 using Tapatalk
Click to expand...
Click to collapse
yeah, based on everything else I've done. It is most likely the car. Unfortunately I use that feature way too much to over look it...
Thanks for the input.
I have yet to test my wife's Samsung s8 to see if the issue carries. Not a good test though since the s8 has Bluetooth 5.0 but it's all I've got ha!
Sent from my 2PZC5 using Tapatalk
I have a similar issue, my U11 stutters and warbles and is generally unlistenable when using my tunelink (for android). However, when playing music through my Bluetooth headphones it plays perfectly, when playing through my Bluetooth speaker it plays perfectly and finally when playing through my Bluetooth headset it plays perfectly. Tried on my sisters car stereo and it plays perfectly. Its just the tunelink that has a problem. Tried a S8 and it plays perfectly through the tunelink, as does my 10 and my M8.
Edit:
Have bought another adapter to test and this also connects and plays perfectly with my U11. I guess it's just a compatibility thing with the tunelink.
Hey I have the same problem in my U11 and 2012 Dodge Challenger (ask, I love this Car!!)
The only solution I have found is if a restart the app on the phone then the playback is good. but I do wish i could just connect it and it would the playback would run fine like my old HTC M9.
Just to add to the thread. My u11 is slow to connect to my 2014 pilot and 2012 infiniti. Why it does connect it always disconnects. I'm on us unlocked 1.16 firmware.
I've read there is issues with Android 7.1.1 and 7.1.2 is better but searching the internet it does not seem the issue is too wide spread.
Edit. Testing with Wi-Fi on, not connected. So far so good
I have similar issues. I have a Subaru Outback (2015) and while my previous phone (Nexus 5) and my kids' iPhones all sound fine, the U11 sounds terrible when connected via BT. It is very grainy, like a sample rate mismatch. Same result in all audio apps. The U11 sounds find when connected to my Bose BT headphones. It's just some weird incompatibility with the car. Extremely frustrating. Its 2017 people!!

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