Bluetooth Audio Streaming Stuttering - Samsung Galaxy S7 Questions and Answers

I would like to share my experience with my S7 G930 and the problem I have with BT audio.
I have a helmet with BT N-com from Nolan that let you use your phone and play music via BT. It works very well with my S4 Lollipop but has problem with my new S7 (stock Rom Android 6.0.1).
When you try to play media stream the sound is very choppy and stuttering.
I tried to use my helmet with many other devices and it works good. I tried to use S7 with other BT speakers or audio receivers and it also works good!
So I have finally discovered the difference between all the successfully tests and the one that fails when I try the S7 + Helmet combination.
The helmet offers both headset service (for phone calls) and the A2DP service (for music streaming). The problem is there when both the services are in use at the same time if the headset service is started first. Since headset is faster to connect than A2DP this is always the case. If I disconnect the BT and activate manually the services in the opposite order (first A2DP and then Headset) everything start to work fine.
Since the S4 works good without problem I think this is a problem with S7 or Android 6.0.1.
I hope this will help someone else with my same problem and I hope to have some feedback of your experiences with BT peripherals that use both the services (usually it should be the case with car hi-fi). I would be happy to report this issue to

Since this is a helmet you're talking about, I assume this is outdoor experience?
My Sennheiser Momentum 2 Wireless - MSRP $500, so it's about as premium as you can get for a Bluetooth, noise-canceling headphone - gets slightly choppy outside, under a few different scenarios...
* If the phone is in my back pocket, and I had my hand in that pocket covering the phone, audio is choppy and awful
* Weekday mornings as I exit NY Penn Station to walk to work, the audio gets choppy for a few seconds before stabilizing for the rest of the walk.
* On the walk back to Penn Station at 6, as soon as I get to the corner of 33rd and 8th Ave (opposite the building), audio gets awful again until I get outside the front of the station.
I'm on my second pair of headphones, with this one functioning better than the first pair. But it has me wondering whether the problem is with the headphones or with the S7. Sennheiser says it's due to all the other Bluetooth and wireless signals in the area, and I can understand that. But my previous pair, Sony MDRXB950BT, didn't have these issues. One user on Head-Fi wondered if it's the power management of the headphones, since they have great battery life and the noise cancelling kicks in automatically with Bluetooth.
I tested the first pair of the Momentums with an iPhone 6 Plus, while the drops and hiccups weren't as bad as with the S7, they were still there. So I'm leaning more towards a headphone problem than a handset problem.

I'm definitely experiencing similar issues. BUT, I'm streaming to my receiver which worked amazing until after the last update. I'm on 6.0.1. Works perfect in my car right now (fingers crossed). But it has done it a few times, thought it was my case which was aluminum.
Either way a patch or minor update needed. Tired if the random choppiness. Sad that I have to keep the phone plugged into a wireless receiver. .???

Related

Strange Bluetooth Audio issue. Suggestions?

I have a strange issue that I'm hoping somebody here can shed some light on. My Nexus 5 is running stock KitKat ROM with Franco Kernel & GravityBox Xposed module.
The Bluetooth has always worked fine and paired up well with my car without any noticeable audio issues. However, last week I got a pair of cheaper Arctic brand (yes the same Arctic that makes case fans. LoL) Bluetooth headphones to have something wire free for when I go running (they get great reviews on Amazon). They are specifically these here:
http://www.amazon.com/ARCTIC-Blueto...0&sr=1-1&keywords=arctic+bluetooth+headphones
When they came in they paired up with my Nexus just fine and I had no audio cutting out issues over Wifi or LTE. Also worked great on phonecalls. The range is excellent as I can have my phone laying on my Kitchen table and be around 25 - 30 ft away across the house with a wall in between and audio doesn't cut out.
So fast forward to when I attempted to use them on a run. I have a Spi Belt to carry the phone when I run (it's basically a thin flexible waist belt with a stretchy thin neoprene pocket on the back to hold your phone snugly against your back (no bouncing) while your run. The first day I ran, I had the Nexus in the Spi Belt and the bluetooth audio signal cut in and out like crazy. The phone is in a thin neoprene pocket with only the bottom of my Nike Dri fit shirt covering it........and it's less than 3 feet from the Bluetooth headphones on my head. Needless to say I was very fruststrated.
I did some searching online and ran across some info on a possible bluetooth issue with the latest Qualcomm radio module update as well as people reporting Bluetooth issues in KitKat. One of the suggestions was disable the 5GHZ band for Wifi. I did this and when I ran the next day, with the same setup the audio only cut out a few times (instead of like 100 times the first day).
So my question is. Does anybody here know if there is a known Bluetooth issue? Is there a fix or workaround? I'm thinking it's related to the Bluetooth on the Nexus because the improvement was immense when disabling the 5GHZ on Wifi.
This weekend I am going to try turning the Wifi off completely, as well as testing my same running gear setup with my sister's iPhone 5S to prove the issue is with the Android/Qualcomm Bluetooth. It's a VERY annoying issue.
If I hold the Nexus in my hand while running, the audio is flawless. However, I think it's interference related somehow since making the adjustment to the Wifi Frequency really helped the issue, even when the Nexus was in the Spi Belt strapped to my back and under my shirt.
Any additional information or suggestion is extremely appreciated.
- jsgates
Update......
jsgates said:
I have a strange issue that I'm hoping somebody here can shed some light on. My Nexus 5 is running stock KitKat ROM with Franco Kernel & GravityBox Xposed module.
The Bluetooth has always worked fine and paired up well with my car without any noticeable audio issues. However, last week I got a pair of cheaper Arctic brand (yes the same Arctic that makes case fans. LoL) Bluetooth headphones to have something wire free for when I go running (they get great reviews on Amazon). They are specifically these here:
http://www.amazon.com/ARCTIC-Blueto...0&sr=1-1&keywords=arctic+bluetooth+headphones
When they came in they paired up with my Nexus just fine and I had no audio cutting out issues over Wifi or LTE. Also worked great on phonecalls. The range is excellent as I can have my phone laying on my Kitchen table and be around 25 - 30 ft away across the house with a wall in between and audio doesn't cut out.
So fast forward to when I attempted to use them on a run. I have a Spi Belt to carry the phone when I run (it's basically a thin flexible waist belt with a stretchy thin neoprene pocket on the back to hold your phone snugly against your back (no bouncing) while your run. The first day I ran, I had the Nexus in the Spi Belt and the bluetooth audio signal cut in and out like crazy. The phone is in a thin neoprene pocket with only the bottom of my Nike Dri fit shirt covering it........and it's less than 3 feet from the Bluetooth headphones on my head. Needless to say I was very fruststrated.
I did some searching online and ran across some info on a possible bluetooth issue with the latest Qualcomm radio module update as well as people reporting Bluetooth issues in KitKat. One of the suggestions was disable the 5GHZ band for Wifi. I did this and when I ran the next day, with the same setup the audio only cut out a few times (instead of like 100 times the first day).
So my question is. Does anybody here know if there is a known Bluetooth issue? Is there a fix or workaround? I'm thinking it's related to the Bluetooth on the Nexus because the improvement was immense when disabling the 5GHZ on Wifi.
This weekend I am going to try turning the Wifi off completely, as well as testing my same running gear setup with my sister's iPhone 5S to prove the issue is with the Android/Qualcomm Bluetooth. It's a VERY annoying issue.
If I hold the Nexus in my hand while running, the audio is flawless. However, I think it's interference related somehow since making the adjustment to the Wifi Frequency really helped the issue, even when the Nexus was in the Spi Belt strapped to my back and under my shirt.
Any additional information or suggestion is extremely appreciated.
- jsgates
Click to expand...
Click to collapse
Ok, so I am still working on narrowing down the exact issue but I have been able to narrow the issue down some more. I tested with my Nexus 5 in the running belt this weekend when visiting my parents over WIFI & LTE and was unable to get the audio to cut out once. So at this point I do not believe the issue is directly related to the Bluetooth connection.
When I went out after work today the issue returned. However, today since it turned cool here I was just walking instead of running and carried the phone in my pocket.....so I started to check the screen when the audio cut out. I noticed that the mobile data connection had dropped from "LTE" to "H" (which I believe is 3G).
Whenever I am out running I have the Runkeeper App running (which uses GPS), and then Tune-In Radio to listen to sports talk radio (streaming low bitrate audio over LTE).
Until I started using the new Bluetooth Headphones, I was running the same route with wired Sony earbuds and I did not have any audio issues. So at this point I am thinking that since LTE dropped off, there is something about the combination of LTE, GPS, & Bluetooth being active at the same time that is causing interference and causing LTE to drop and switch to 3G, hence causing the audio hiccup. (like maybe it bouncing between LTE & 3G).
Any thoughts or additional ideas to troubleshoot further? Even though I don't want to my next step is to try with Runkeeper/GPS disabled and see if the issue is still present (I really need Runkeeper to track my distance). Whenever TuneIn, Runkeeper, & GPS & Bluetooth are all enabled, the Nexus RAM is only about halfway full.
Thanks for any additional suggestions. This issue is driving me nuts.
-jsgates
Another update....
Ok, I'm out of ideas. It makes no difference what apps are running and although LTE does drop to 3G in some areas, that doesn't appear to be causing any issues.
After doing some more googling I ran across a thread on Reddit where a few users had stated that using a custom kernel that has the minimum CPU frequency set at 300 MHZ which is lower than stock could cause audio stutter in some audio players. So I tried bumping my min cpu freq all the way up to 672 but that seemed to have no affect on my audio issue.
As a last resort to eliminate the Franco Kernel as a possible issue, I flashed back to 4.4.2 Stock Kernel.
I have the same audio issues on stock kernel as on Franco. At this point I guess I'm going to RMA the headphones to Amazon for a replacement pair.
Today while I was out running, the Bluetooth connection totally dropped twice. So the issue has to be with the headphones or the Bluetooth on my Nexus 5, correct?
This is one of the strangest issues I've ever had to troubleshoot on any equipment.
- jsgates
Same issue here but with a Bluetooth headset I use whilst on the motorcycle. It's pretty random when it happens though.. Some days it will be absolutely fine. Others (most of the time, unfortunately) it freaks out. I'll post back here if I figure out what's going on.
Sent from my Nexus 5 using xda app-developers app
Cross-body interference........
Well after some more scouring the net I ran across this info. Looks like a crappy issue to have.
Cross-body Interference
A little known fact about Bluetooth is that the radio signals do not go through your body very well. This is because Bluetooth's radio frequency is blocked by water, and the human body is made up of mostly water. If you keep your cell phone in your pocket and your headset in your opposite ear, then it is possible the connection may be weak, which can cause some interference issues. Many cell phone manufacturers are aware of this issue and have attempted to compensate by boosting the power of the Bluetooth radio.
Click to expand...
Click to collapse
I am going to give the Motorola Motorola S10-HD Bluetooth headphones a try and see if I have any better results with them. I just don't see how you can EVER have direct line of site with your phone in your pocket or strapped to your back in the Spi Belt.
Some equipment must have fewer issues than others because I would think this would be something a LOT of people complained about, but I had trouble running across this possible issue on the net.
-jsgates
Same Nexus 5 bluetooth issue
I also have a nexus 5 and I am experiencing the same issue with my Denon bluetooth headset.
At first I thought the noise was caused by the Runkeeper app together with my music app, because when I just use Google Play Music I experience less interruption of the Bluetooth signal.
Did you find a solution to your Nexus 5 Bluetooth issues?
I have experienced the same thing. Just bought SONY MRD-10RBT headphones which cost me some good dime. and I use bluetooth audio streaming from my Xperia Z3. I put phone in my front jeans pocket and I get hiccups every 1-2 minutes.
what the hell?? is the technology still so inferior??? can anything can be done about this?

Poor Bluetooth audio quality

I just got the tmobile variant s6 and immediately went to test the Bluetooth audio stream on my 2015 gs350. I noticed a crackle in the audio. It is minimal but quite noticeable at high volume. This is disappointing as my Sony Z3 had excellent BT audio quality on my gs. Anyone else notice this?
neles86 said:
I just got the tmobile variant s6 and immediately went to test the Bluetooth audio stream on my 2015 gs350. I noticed a crackle in the audio. It is minimal but quite noticeable at high volume. This is disappointing as my Sony Z3 had excellent BT audio quality on my gs. Anyone else notice this?
Click to expand...
Click to collapse
I do not seem to have that issue over my car's bluetooth. T-mobile also.
I'm getting good audio quality via my Sony SBH80 aptx BT headset. Perhaps you can play on the Sound Alive equalizer.
Just wanted to let you know that I am having this same problem. When streaming music in high quality from Google Play, the treble is all crackly and distorted. It's really disappointing. I'm going to do some testing today against my old m8 and using non-streaming music. But never had this issue before.
It's probably the fact you are streaming audio. Try some high quality downloaded music, like from Spotify. I've no issues at all.
I am also having the same issue with the Verizon version of the S6. It sounds terrible over my car Bluetooth when streaming but sounds good through my bluetooth Bose headphones. I didn't have any trouble with my car Bluetooth with my iPhone 6. I really hope Samsung gets this sorted out with a software update.
I too am having issues with streaming bluetooth. I think that my issue with it is amplified, because I normally listen to music only on my Magnavox Turntable, and the sound from that console is unbeatable by any electronic streaming or mini-speaker. My son bought me a bluetooth speaker for my birthday last year, which was very nice of him, but the sound just does not compare to the 1970's technology.
Maybe I'm just old.
Do you happen to have any bluetooth le devices, like a fitbit, attached at the same time? I tried disconnecting my garmin vivosmart and there's a dramatic improvement.
evanl81 said:
Just wanted to let you know that I am having this same problem. When streaming music in high quality from Google Play, the treble is all crackly and distorted. It's really disappointing. I'm going to do some testing today against my old m8 and using non-streaming music. But never had this issue before.
Click to expand...
Click to collapse
Same here. Lowering the treble help a tiny bit but what's music without treble . I've tried disconnecting my pebble watch but no dice. I really don't want to go back to aux.
In my car, before I disconnected the Garmin, I found that adjusting the toggles in Play Music - edging the first dial two toward Treble and the other dial three toward Instrument helped a bit.
I noticed the crackling on treble as well. As evanl81 suggested, I disconnected my Moto 360 (switched it to airplane mode), toggled the phone's bluetooth to have a fresh connection to the car, and the crackling is gone by at least 90%!
Very disappointing. Didn't have this problem with my Nexus 5. I'd very much prefer to not have to disconnect my watch every time I get in the car
palmboy5 said:
I noticed the crackling on treble as well. As evanl81 suggested, I disconnected my Moto 360 (switched it to airplane mode), toggled the phone's bluetooth to have a fresh connection to the car, and the crackling is gone by at least 90%!
Very disappointing. Didn't have this problem with my Nexus 5. I'd very much prefer to not have to disconnect my watch every time I get in the car
Click to expand...
Click to collapse
That would be a problem. I'm starting to think that we are wirelessly connected to too many things!!
So it looks like my pebble watch was the problem. Seems i can't have other BT devices connected while connected to my car. Once I put my pebble in airplane mode, then off/on the BT radio and all is good! Sucks but at least it's a workaround.
I'm trying to use AutoInput and Tasker to automate the disconnection and reconnection of my watch when connected to the car bluetooth right now, still working out the kinks though. :\ Endless little things and inconsistent behavior.
It would be fantastic if this gets fixed by Samsung at some point!
stureiney said:
That would be a problem. I'm starting to think that we are wirelessly connected to too many things!!
Click to expand...
Click to collapse
No, I have a Nexus 4 with 5.0 and now with 5.1 and its connect to LG g watch, a parrot ck3100 and auki bluetooth reciber and the quality is perfect. With S6 I only connected to my LG g watch and auki and the audio quiality is a ****.
i don't know about bad audio quality for bt but i get audio cut outs and choppiness when using my jaybird bluebuds. it gets really annoying. i noticed it happens in wide open spaces too like when i'm outside but not near any walls or enclosed areas. if i'm indoors, it works perfectly fine. i remember reading about the way bt works and the signal needs to bounce off other surfaces or something like that in order to work properly. i had this same issue way back in my OG Droid days and there was a build.prop edit to boost the signal by giving bt higher priority.
anyone else have this problem? i'm on VZW variant btw.
other than this issue, bt audio sounds perfect. i also use Viper to give the audio volume a major boost.
I'm having the same issue on my car audio.
It was perfect with the Nexus 5, very disappointed to have this with the S6.
I just got my sg6 have a samsung gear live and bluebuds x I get crackling sounding high end, very annoying, coming from an HTC one m7 with the same setup and had zero problems, really hope they are able to fix this!
OK so I enabled the tube amp setting and nothing else, it seems to have made a huge difference. I can now listen to music without cringing. Hope this helps.
Ok, I made a few findings about the issue. I also have a moto 360 connected to the S6 and the crackling is so high that is imposible to hear music with a minimum of quality.So i tried with the watch off or in airplane mode and the crackling is still there but sometimes it dissapears after connect and disconnect the bt devices but not always. Now, the elephant in the room:
I have a Samsung Hs3000 bt stereo headset and the music quality is superb even with te moto 360 connected. The magic is that this particular device has aptx codec included. So if you have an aptx bt device the quality its going to be there. For no aptx devices i'm trying an experiment: i remember from the nexus 7 2013 and other android phones that bluetooth audio quality was bad since kitkat and the problem was bluetooth compression was too high. There are two files that control this behaviour: audio.a2dp.default.so and bluetooth.default.so. If we could edit this two files maybe we could fix this. If someone can help me and tell me what program can i use to edit this files on my computer i'll try to fix it myself.
Enviado desde mi SM-G920F mediante Tapatalk
Just wanted to follow up on this thread - I recently switched to the Note 5 (which I love) and also got a Huawei Watch. When the watch is connected to the phone and the phone is connected to bluetooth, the sound quality is really horrendous. So I'm guessing it's something with the BT smart implementation in Samsung phones or something? It's really annoying. I too tried to work out some stuff with AutoInput, but it's a huge pain. The only real workarounds are to put the watch in Airplane Mode or just disconnect through the Android Wear app. And unfortunately there are no shortcuts through AutoWear. Oh well.

Poor Bluetooth performance

Hey everyone, has anybody experienced significantly poorer bluetooth performance with the S7 than with others? At first I thought it was my headphones as I had gotten a new pair or inexpensive but well reviewed headphones (Mpow Wolverine) at the same time as the new phone. They barely keep their connection and clip audio with the most minor of obstruction or even being @ 10' away. I then tried an older set of BT headphones which worked flawlessly with my previous phone (Moto X Pure) and I was having the EXACT same problem. I don't have problems pairing with devices; my car, Echo, watch. These are very close and line of site when in use and they don't move relative to the phone when in use.
Does the BT radio in this phone just suck, or do I have a defective unit?
I use Bluetooth every day and have never had an issue.
Sent from my SM-G930F using XDA-Developers mobile app
There's several threads on this subject here in the S7 forums.
Some people have issues, others don't. Some have issues with Wi-Fi if Bluetooth is enabled, others don't. Some have issues with new BT headphones, others only with old, others don't.
Sent from my SM-G930W8 using Tapatalk
Use bt headset every day and haven't had any problem.
I had issues with my Sennheiser Momentum 2 wireless, sent them back to Sennheiser to see if they can fix it. They also had similar issues on an iPhone but not as bad as with the S7.
I'm noticing static when wearing BT headphones and making any sort of twisting motion with my head even though the phone is like 1 foot away in my pocket. I'm very concerned how this will affect using the BT headset while bikeriding
I'm having bluetooth pairing issues with my 930F international exynos S7 flat. It won't detect most of my devices. My S6 Active detected & paired with them all and connected quickly to all paired devices.
Elsewhere I read to force stop Bluetooth Sharing then clear app data & cache. Did so and haven't noticed any difference.

HTC Annoying Squeal on Bluetooth

I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Nope not here ???
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
I've definitely had the squeal. I also had the low volume over Bluetooth while in call bug.
Yes! I'm glad I'm not the only one. I've had this happen several times (but not consistently) while playing music in Google Play Music.
I don't really have a recent phone to compare to, but the M8 never did that even as the rest of the hardware has been slowly dying these last few months. I guess it's more noticeable since on Bluetooth I'm usually in my car with the volume up... The sound is like fingernails on a chalkboard ?
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
I got that high pitch noise a couple of times on two different HTC U11 phones from the bottom speaker I think (not using a headset). It happened both times when I was using Chrome on a particular web page. I closed the page and it never happened again on my first phone. I exchanged that one due to a minor display defect and same thing happened on my second phone. On both phones it happened early on once I had everything setup and never happened again. On both phones the BoomSound notification appeared due to an ad on the webpage. Must be some weird software glitch. I do have my phone connected to my Gear S3 via Bluetooth. Not sure if that has anything to do with it. At first I was worried that there was a hardware issue. It definitely sounded like the squeal noise you described here. Almost sounded like an electrical interference.
Ive had this noise for sure, in my car on bluetooth with music player. Not sure how to duplicate, but definatley annoying.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
Yes, I get it with my Jaybird X headphones at the gym too. I think you're right that it has something to do with the WiFi bands. I never have any problem in the car.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
henrykrinkle3 said:
Yes, I get it with my Jaybird X headphones at the gym too. I think you're right that it has something to do with the WiFi bands. I never have any problem in the car.
Click to expand...
Click to collapse
Sounds like most of you have gotten it when using a BT headset. Both times it happened to me I was merely browsing the web using Chrome and I was connected to my Gear S3 via Bluetooth. I wasn't even streaming anything, and I heard the squeal noise through the phone's speakers. Weird but luckily it seems to be a very rare occurrence.
I've a similar problem but with Wi-Fi in 5 ghz band while making a call. If I'm in a call and at same time the phone is sending or receiving data through a 5 ghz Wi-Fi I can hear a noise or squeal. If I make a call in Skype or WhatsApp using 5 ghz Wi-Fi the squeal is more notorious. It's like 5 ghz antenna is not correctly isolated from upper speaker. If I'm in 2,4 ghz Wi-Fi or not using Wi-Fi at all the sound is okay and no squeal. I can always reproduce this annoyance.
I have HTC phones since One X and never had one without some sort of signal isolation problem. HTC 10 was the worst at this matter as touching upper frames dropped 4g signal and interrupted bluetooth.
I just had this same problem. I remember someone mentioning this on the viper rom forums so I went back to find the post which was by @mhajii210 and linked this thread. I have no desire to trouble shoot the problem since by tomorrow this phone will be in the mail heading back to HTC but figured I'd post what I have to offer.
I did NOT have bluetooth turned on (not at all since last reboot) I was using wifi - most likely connected to 5g but not certain. I was browsing chrome when it squelled for about 20 seconds. After it stopped all was fine. Then about 15 man later when a notification went off it did it again. I opened gallary, played a video, and did it again. Even when I recieved a phone call it did it. Everytime boomsound icon was present. Turning screen off it still continued. After a reboot, has been fine. The only thing I wish I had done was force close chrome.
I hope this info if useful.
Sent from my HTC U11 using Tapatalk
Chrome
JohnHenryIron said:
I just had this same problem. I remember someone mentioning this on the viper rom forums so I went back to find the post which was by @mhajii210 and linked this thread. I have no desire to trouble shoot the problem since by tomorrow this phone will be in the mail heading back to HTC but figured I'd post what I have to offer.
I did NOT have bluetooth turned on (not at all since last reboot) I was using wifi - most likely connected to 5g but not certain. I was browsing chrome when it squelled for about 20 seconds. After it stopped all was fine. Then about 15 man later when a notification went off it did it again. I opened gallary, played a video, and did it again. Even when I recieved a phone call it did it. Everytime boomsound icon was present. Turning screen off it still continued. After a reboot, has been fine. The only thing I wish I had done was force close chrome.
I hope this info if useful.
Sent from my HTC U11 using Tapatalk
Click to expand...
Click to collapse
Thank you for your post. Sorry to hear you're sending the phone back. I strongly believe it is a Google Chrome bug. I've been using the Samsung Internet Browser Beta and so far it hasn't happened. It's still too early and I have to continue testing the phone since it didn't happen very often.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
Is there any solution to bluetooth + wifi problem? I just got myself a sony wh1000xm2 and it is impossible to watch youtube video or listen music from spotify without interruption. But as soon as I either turn off the bluetooth or my headset, it becomes all good. I am using us unlocked phone and I am on Oreo
Hi - any fix in this? I get the squeal using mpow Bluetooth earbuds, but don't use Wi-Fi. I can live with that noise, but, unrelated to bt headphones, all of a sudden the bottom speaker on my U11 sounds like an air compressor going off whenever the boomsound icon pops up (while browsing) and notifications, alarms etc. I've rebooted and messed around with sounds but no go - anyone else have this issue??

Bluetooth Audio issues

Ladies and Gentlemen,
I am having the oddest issue with my phone. The u11 is 99% amazing, to me. I really like everything about it......
-except-
When paired to my 2013 Dodge Dart (don't ask. big mistake) the music audio plays slow. I don't mean the speed of reaction as far as switching tracks or how long it takes to play the next song... I mean it sounds like the audio is pitched down by about 20%.
Things I know/Have Tried from a troubleshooting perspective..
The phone bluetooth audio works fine.
The audio, when connected to the aux jack, works fine.
The audio, when connected to OTHER bluetooth devices such as my HK Aura plays fine.
My phone and car are updated to the latest firmware.
I realize that the conclusion is going to be "it's your car dude".... but since it's not so easy to get rid of the car... and I don't really want to swap this phone out for a Galaxy......
Is anyone else experiencing this? Has anyone had this and sourced a solution?
Thanks.
I've used my U11 in my 2013 Dodge Grand Caravan (don't ask. big family) and it performed flawlessly.
I imagine they are on similar systems, mine is just the standard UConnect head unit. This happens will all media streaming?
riggsandroid said:
I've used my U11 in my 2013 Dodge Grand Caravan (don't ask. big family) and it performed flawlessly.
I imagine they are on similar systems, mine is just the standard UConnect head unit. This happens will all media streaming?
Click to expand...
Click to collapse
Yes standard head unit. strictly an LED display with knobs.
Yes. It's across the board.
Google Play
Pandora
Tidal
Netflix (it's trippy to watch the video move at regular speed while the vocals are not only behind, but pitched down!)
I've also tried varying bit rates on my personal MP3s.
I have a hunch that this has to do with the audio in the phone being 24bit and the radio converting to 16 bit, but I have nothing to base that on...
Basic suggestion - unpair and re-pair to see if that resets something.
I've connected my u11 to two different cars so far (an Infiniti and a Land Rover), and haven't had that issue.
I've also connected to a plethora of BT speakers, with no issue....
It is probably your car. To be honest, I think it's a UConnect issue that doesn't play nice with HTC phones. My HTC 10 had basically same issue I'm having now where music sounds like garbage, distorted. The U11 is even worse! I believe my head unit is the RHB model in a 2011 Ram. But 2 phones now with same issues, can't be coincidence.
Sent from my 2PZC5 using Tapatalk
davidtm0 said:
Basic suggestion - unpair and re-pair to see if that resets something.
Click to expand...
Click to collapse
The classic, of course.
I did pair and unpair a few times even going so far as to to completely reset the car radio from any pairings.
no luck, but thank you for the suggestion.
mbaseball3 said:
It is probably your car. To be honest, I think it's a UConnect issue that doesn't play nice with HTC phones. My HTC 10 had basically same issue I'm having now where music sounds like garbage, distorted. The U11 is even worse! I believe my head unit is the RHB model in a 2011 Ram. But 2 phones now with same issues, can't be coincidence.
Sent from my 2PZC5 using Tapatalk
Click to expand...
Click to collapse
yeah, based on everything else I've done. It is most likely the car. Unfortunately I use that feature way too much to over look it...
Thanks for the input.
I have yet to test my wife's Samsung s8 to see if the issue carries. Not a good test though since the s8 has Bluetooth 5.0 but it's all I've got ha!
Sent from my 2PZC5 using Tapatalk
I have a similar issue, my U11 stutters and warbles and is generally unlistenable when using my tunelink (for android). However, when playing music through my Bluetooth headphones it plays perfectly, when playing through my Bluetooth speaker it plays perfectly and finally when playing through my Bluetooth headset it plays perfectly. Tried on my sisters car stereo and it plays perfectly. Its just the tunelink that has a problem. Tried a S8 and it plays perfectly through the tunelink, as does my 10 and my M8.
Edit:
Have bought another adapter to test and this also connects and plays perfectly with my U11. I guess it's just a compatibility thing with the tunelink.
Hey I have the same problem in my U11 and 2012 Dodge Challenger (ask, I love this Car!!)
The only solution I have found is if a restart the app on the phone then the playback is good. but I do wish i could just connect it and it would the playback would run fine like my old HTC M9.
Just to add to the thread. My u11 is slow to connect to my 2014 pilot and 2012 infiniti. Why it does connect it always disconnects. I'm on us unlocked 1.16 firmware.
I've read there is issues with Android 7.1.1 and 7.1.2 is better but searching the internet it does not seem the issue is too wide spread.
Edit. Testing with Wi-Fi on, not connected. So far so good
I have similar issues. I have a Subaru Outback (2015) and while my previous phone (Nexus 5) and my kids' iPhones all sound fine, the U11 sounds terrible when connected via BT. It is very grainy, like a sample rate mismatch. Same result in all audio apps. The U11 sounds find when connected to my Bose BT headphones. It's just some weird incompatibility with the car. Extremely frustrating. Its 2017 people!!

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