Strange Bluetooth Audio issue. Suggestions? - Nexus 5 Q&A, Help & Troubleshooting

I have a strange issue that I'm hoping somebody here can shed some light on. My Nexus 5 is running stock KitKat ROM with Franco Kernel & GravityBox Xposed module.
The Bluetooth has always worked fine and paired up well with my car without any noticeable audio issues. However, last week I got a pair of cheaper Arctic brand (yes the same Arctic that makes case fans. LoL) Bluetooth headphones to have something wire free for when I go running (they get great reviews on Amazon). They are specifically these here:
http://www.amazon.com/ARCTIC-Blueto...0&sr=1-1&keywords=arctic+bluetooth+headphones
When they came in they paired up with my Nexus just fine and I had no audio cutting out issues over Wifi or LTE. Also worked great on phonecalls. The range is excellent as I can have my phone laying on my Kitchen table and be around 25 - 30 ft away across the house with a wall in between and audio doesn't cut out.
So fast forward to when I attempted to use them on a run. I have a Spi Belt to carry the phone when I run (it's basically a thin flexible waist belt with a stretchy thin neoprene pocket on the back to hold your phone snugly against your back (no bouncing) while your run. The first day I ran, I had the Nexus in the Spi Belt and the bluetooth audio signal cut in and out like crazy. The phone is in a thin neoprene pocket with only the bottom of my Nike Dri fit shirt covering it........and it's less than 3 feet from the Bluetooth headphones on my head. Needless to say I was very fruststrated.
I did some searching online and ran across some info on a possible bluetooth issue with the latest Qualcomm radio module update as well as people reporting Bluetooth issues in KitKat. One of the suggestions was disable the 5GHZ band for Wifi. I did this and when I ran the next day, with the same setup the audio only cut out a few times (instead of like 100 times the first day).
So my question is. Does anybody here know if there is a known Bluetooth issue? Is there a fix or workaround? I'm thinking it's related to the Bluetooth on the Nexus because the improvement was immense when disabling the 5GHZ on Wifi.
This weekend I am going to try turning the Wifi off completely, as well as testing my same running gear setup with my sister's iPhone 5S to prove the issue is with the Android/Qualcomm Bluetooth. It's a VERY annoying issue.
If I hold the Nexus in my hand while running, the audio is flawless. However, I think it's interference related somehow since making the adjustment to the Wifi Frequency really helped the issue, even when the Nexus was in the Spi Belt strapped to my back and under my shirt.
Any additional information or suggestion is extremely appreciated.
- jsgates

Update......
jsgates said:
I have a strange issue that I'm hoping somebody here can shed some light on. My Nexus 5 is running stock KitKat ROM with Franco Kernel & GravityBox Xposed module.
The Bluetooth has always worked fine and paired up well with my car without any noticeable audio issues. However, last week I got a pair of cheaper Arctic brand (yes the same Arctic that makes case fans. LoL) Bluetooth headphones to have something wire free for when I go running (they get great reviews on Amazon). They are specifically these here:
http://www.amazon.com/ARCTIC-Blueto...0&sr=1-1&keywords=arctic+bluetooth+headphones
When they came in they paired up with my Nexus just fine and I had no audio cutting out issues over Wifi or LTE. Also worked great on phonecalls. The range is excellent as I can have my phone laying on my Kitchen table and be around 25 - 30 ft away across the house with a wall in between and audio doesn't cut out.
So fast forward to when I attempted to use them on a run. I have a Spi Belt to carry the phone when I run (it's basically a thin flexible waist belt with a stretchy thin neoprene pocket on the back to hold your phone snugly against your back (no bouncing) while your run. The first day I ran, I had the Nexus in the Spi Belt and the bluetooth audio signal cut in and out like crazy. The phone is in a thin neoprene pocket with only the bottom of my Nike Dri fit shirt covering it........and it's less than 3 feet from the Bluetooth headphones on my head. Needless to say I was very fruststrated.
I did some searching online and ran across some info on a possible bluetooth issue with the latest Qualcomm radio module update as well as people reporting Bluetooth issues in KitKat. One of the suggestions was disable the 5GHZ band for Wifi. I did this and when I ran the next day, with the same setup the audio only cut out a few times (instead of like 100 times the first day).
So my question is. Does anybody here know if there is a known Bluetooth issue? Is there a fix or workaround? I'm thinking it's related to the Bluetooth on the Nexus because the improvement was immense when disabling the 5GHZ on Wifi.
This weekend I am going to try turning the Wifi off completely, as well as testing my same running gear setup with my sister's iPhone 5S to prove the issue is with the Android/Qualcomm Bluetooth. It's a VERY annoying issue.
If I hold the Nexus in my hand while running, the audio is flawless. However, I think it's interference related somehow since making the adjustment to the Wifi Frequency really helped the issue, even when the Nexus was in the Spi Belt strapped to my back and under my shirt.
Any additional information or suggestion is extremely appreciated.
- jsgates
Click to expand...
Click to collapse
Ok, so I am still working on narrowing down the exact issue but I have been able to narrow the issue down some more. I tested with my Nexus 5 in the running belt this weekend when visiting my parents over WIFI & LTE and was unable to get the audio to cut out once. So at this point I do not believe the issue is directly related to the Bluetooth connection.
When I went out after work today the issue returned. However, today since it turned cool here I was just walking instead of running and carried the phone in my pocket.....so I started to check the screen when the audio cut out. I noticed that the mobile data connection had dropped from "LTE" to "H" (which I believe is 3G).
Whenever I am out running I have the Runkeeper App running (which uses GPS), and then Tune-In Radio to listen to sports talk radio (streaming low bitrate audio over LTE).
Until I started using the new Bluetooth Headphones, I was running the same route with wired Sony earbuds and I did not have any audio issues. So at this point I am thinking that since LTE dropped off, there is something about the combination of LTE, GPS, & Bluetooth being active at the same time that is causing interference and causing LTE to drop and switch to 3G, hence causing the audio hiccup. (like maybe it bouncing between LTE & 3G).
Any thoughts or additional ideas to troubleshoot further? Even though I don't want to my next step is to try with Runkeeper/GPS disabled and see if the issue is still present (I really need Runkeeper to track my distance). Whenever TuneIn, Runkeeper, & GPS & Bluetooth are all enabled, the Nexus RAM is only about halfway full.
Thanks for any additional suggestions. This issue is driving me nuts.
-jsgates

Another update....
Ok, I'm out of ideas. It makes no difference what apps are running and although LTE does drop to 3G in some areas, that doesn't appear to be causing any issues.
After doing some more googling I ran across a thread on Reddit where a few users had stated that using a custom kernel that has the minimum CPU frequency set at 300 MHZ which is lower than stock could cause audio stutter in some audio players. So I tried bumping my min cpu freq all the way up to 672 but that seemed to have no affect on my audio issue.
As a last resort to eliminate the Franco Kernel as a possible issue, I flashed back to 4.4.2 Stock Kernel.
I have the same audio issues on stock kernel as on Franco. At this point I guess I'm going to RMA the headphones to Amazon for a replacement pair.
Today while I was out running, the Bluetooth connection totally dropped twice. So the issue has to be with the headphones or the Bluetooth on my Nexus 5, correct?
This is one of the strangest issues I've ever had to troubleshoot on any equipment.
- jsgates

Same issue here but with a Bluetooth headset I use whilst on the motorcycle. It's pretty random when it happens though.. Some days it will be absolutely fine. Others (most of the time, unfortunately) it freaks out. I'll post back here if I figure out what's going on.
Sent from my Nexus 5 using xda app-developers app

Cross-body interference........
Well after some more scouring the net I ran across this info. Looks like a crappy issue to have.
Cross-body Interference
A little known fact about Bluetooth is that the radio signals do not go through your body very well. This is because Bluetooth's radio frequency is blocked by water, and the human body is made up of mostly water. If you keep your cell phone in your pocket and your headset in your opposite ear, then it is possible the connection may be weak, which can cause some interference issues. Many cell phone manufacturers are aware of this issue and have attempted to compensate by boosting the power of the Bluetooth radio.
Click to expand...
Click to collapse
I am going to give the Motorola Motorola S10-HD Bluetooth headphones a try and see if I have any better results with them. I just don't see how you can EVER have direct line of site with your phone in your pocket or strapped to your back in the Spi Belt.
Some equipment must have fewer issues than others because I would think this would be something a LOT of people complained about, but I had trouble running across this possible issue on the net.
-jsgates

Same Nexus 5 bluetooth issue
I also have a nexus 5 and I am experiencing the same issue with my Denon bluetooth headset.
At first I thought the noise was caused by the Runkeeper app together with my music app, because when I just use Google Play Music I experience less interruption of the Bluetooth signal.
Did you find a solution to your Nexus 5 Bluetooth issues?

I have experienced the same thing. Just bought SONY MRD-10RBT headphones which cost me some good dime. and I use bluetooth audio streaming from my Xperia Z3. I put phone in my front jeans pocket and I get hiccups every 1-2 minutes.
what the hell?? is the technology still so inferior??? can anything can be done about this?

Related

What bluetooth headset are you using and how is your bluetooth strength?

I use jabra and if I have the phone in my pocket, the sound gets tons of static, my a2dp headset tends to skip when the phone is in my pocket, out of the pocket it works perfectly, if I put the phone behind me, thus my body is in between the headset and the phone, i also get tons of static even though the distance is 20 inches.
I tested my 3125 smartphone against the Touch cruise and the 3125 range was three times farther then the touch cruse. Back to mobileplanet this heap of **** goes.
Tupac_Shakur said:
I use jabra and if I have the phone in my pocket, the sound gets tons of static, my a2dp headset tends to skip when the phone is in my pocket, out of the pocket it works perfectly, if I put the phone behind me, thus my body is in between the headset and the phone, i also get tons of static even though the distance is 20 inches.
Click to expand...
Click to collapse
The radio stack on the test ROM makes a HUGE difference
I have the same issue even with the new radio--bluetooth strength much weaker than my old trinity. Wonder if there is a registry setting to boost the signal?
this phone is brutal, with 3g and bluetooth on, I drop calls like no tommorrow,it seems when driving it is even worse. I seen it where it has perfect signal and for no apparent reason, it drops the call. It just gives me three faint beeps when it disconnects. I don't know what it means, also these phones are not assembled well. this sucks for 700 dollar phone, I did try the new radio also, it didn't make no difference other then I didn't get disconnected on 3g as much but bluetooth still sucked, my 3125 I measured again has 3 times the range,just having your hand in between the phone and the headset gets you lot of static on the headset. I sent mine back today. Bluetooth is critical to me,I figure HTC would at least get the bluetooth right but I guess they are a mess right now with all their issues. Hoping to get hp 614 instead.
I am using the Jabra BT3030, works like a charm. This is with the default rom.
Plantronics Explorer 510 here. Absolutely perfect sound.
Parrot MK6100 car HF set. Crap, thin sound reported on the other side. Low volume.
To be more specific- both sony ds200 and itech r35 have good sound, no static but the range is very poor and easily blocked by a human body. The sony sound is much better probably because its bluetooth 2 with a better data rate. The a2dp (only with the sony) needs the "a2dp fix" and a fresh reboot before using in order not to have the drop outs. All told, not much different than with my trinity but with less range. Very disappointing considering price and another year to perfect the system. HTC really does need to work on the drivers and software before selling the device. The average user is not going to go to all this trouble and will be very letdown.

Terrible Bluetooth Range

I'm curious if anyone else is having this issue or can confirm this is happening on their phone.
I'm pairing my phone up to a bluetooth car stereo (4 different ones) and a couple bluetooth sound docks, and the result is the same no matter what.
If I walk more than a couple feed away the music cuts in and out. it completely disconnects at around 12 feet.
I have never seen bluetooth range this poor, even on my cheepo chinese bluetooth adapter a coulpe years ago.
I called HTC and their only options were telling me to factory reset my phone.
I believe it is by design as part of HTC's "aggressive" power management...I have tried to find a way to increase the Bluetooth power but have not been successful...I have to be no more than 2 feet or so for mine to work..I'm sure there is a way to increase bt power but I'm not sure how...I think I remember seeing this in another thread..
Sent from my HTC One X using xda premium
^It was probably my first thread.
I'm assuming the reason the range is so bad is because the phone is running in low power mode, a feature of bluetooth 4.0.
Yeah, BT 4.0's main attraction is the low power usage. You can't have both great range (the old BT devices) and great battery life. Given a choice, I'd prefer great battery life.
foxbat121 said:
Yeah, BT 4.0's main attraction is the low power usage. You can't have both great range (the old BT devices) and great battery life. Given a choice, I'd prefer great battery life.
Click to expand...
Click to collapse
Bluetooth 4.0 is multiple standards of bluetooth plus a low power version.
It should have better range than bluetooth 2.0, but with the added ability of a low range/low power mode.
The audio will cut in and out even if the phone is just in my pocket and I am using a bluetooth headset (Motorola Elite Sliver). If I cant find a way to fix this or it doesn't work with a different headset I am not gonna be able to keep this phone. I really like the device but the non-existent multitasking and the terrible bluetooth performance is pushing me away. When I work I use my bluetooth all day for either customer calls or just to listen to music/radio on down time and I can't deal with this for too much longer. I'd hate to go back to my iPhone but I may have to unfortunately..
pretty disappointed.
I'm also out of my return policy on this phone now, and they have no other good phones.
Hopefully htc comes out with a fix for this soon.
I've called them 3 times now and havn't gotten a single good answer to why its so bad.
Also emailed them and still no response.
I have also noticed poor range. Much less range when streaming Bluetooth audio to my LG soundbar compared to my iPad and buddies iPhone.
UseYourIllusion said:
The audio will cut in and out even if the phone is just in my pocket and I am using a bluetooth headset (Motorola Elite Sliver). If I cant find a way to fix this or it doesn't work with a different headset I am not gonna be able to keep this phone. I really like the device but the non-existent multitasking and the terrible bluetooth performance is pushing me away. When I work I use my bluetooth all day for either customer calls or just to listen to music/radio on down time and I can't deal with this for too much longer...
Click to expand...
Click to collapse
Same Here.
Me too, This is the worst BT I have ever had on a device.
+1
If my headset is on one ear, but the phone's in the opposite side's pocket. It cuts out.
ackliph said:
+1
If my headset is on one ear, but the phone's in the opposite side's pocket. It cuts out.
Click to expand...
Click to collapse
hey guys, i just bought a One X and im having similar issues. there should be no excuses to have bluetooth cutting out like this on a new phone. My old Desire HD did it and i just thought it was because i had dropped it, but looks like its a HTC thing!
pappas99 said:
hey guys, i just bought a One X and im having similar issues. there should be no excuses to have bluetooth cutting out like this on a new phone. My old Desire HD did it and i just thought it was because i had dropped it, but looks like its a HTC thing!
Click to expand...
Click to collapse
I have no problem at all anywhere in my car, I listen music and radio an average 40 mins a day (while comute). I have a bluelogic bt that came built-in the car.
I also haveno problems and no cutoffs on my stereo bt headphones and I often leave my phone on the table while I workout (true, under 10 feet away). If that matters, I'm on 2.20 stock.
Sent from my HTC One X using xda app-developers app
Same here
i never used bluetooth with my ONE S before now. But I have moved it in to take over my business phone needs and replace my Sensation 4g. It is definately worse range. And if it it 10-15 ft away on the hood of my truck and i turn my headset away from the phone, the signal from my phone can't carry through my head. The sensation had no problems. The newer plantronics headsets are worse than the older ones as well. And putting the phone in my work belt on the opposite side from the earpiece is really bad. I don't know what to do. Might be time to fix my sensation and move back to an old headset.

Bad sound quality through Bluetooth

I'm having bad sound quality when making call through Bluetooth in my car. It sounds like the audio is breaking up. Anybody else have this problem? My note 3 was working just fine through bluetooth
Sent from my One using XDA Premium 4 mobile app
I also noticed the same thing yesterday driving home. I did not have this problem earlier in the week. I'm not sure what is going on. This along with a strange wifi problem has recently surfaced. If I leave my wifi range and then return, it does not want to reconnect. I have to toggle the airplane mode then wifi will reconnect. I am running stock 11s rooted with 2.7.1.0 TWRP, Xposed framework, Xpoxed GEL, Gravity Box, Tasker, Autovoice.
richeazy said:
I'm having bad sound quality when making call through Bluetooth in my car. It sounds like the audio is breaking up. Anybody else have this problem? My note 3 was working just fine through bluetooth
Sent from my One using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Are you still experiencing poor Bluetooth audio in your vehicle? Mine is still the same.
Sent from my A0001 using XDA Free mobile app
kevinga said:
Are you still experiencing poor Bluetooth audio in your vehicle? Mine is still the same.
Click to expand...
Click to collapse
I am. I'm looking for suggestions for things to try and improve the stuttering/skipping/dropouts that I'm experiencing when using my OnePlus One in media playback mode through my Chevrolet MyLink car radio. I have some additional details to offer and things I have tried:
1) The playback application doesn't seem to make any difference, the problem is most pronounced (unlistenable) when playing back music files and is highly annoying when listening to speech (e.g. podcast) files. I suspect the difference is the music having a beat that gets interrupted while there are some normal pauses in speech so the stuttering blends in a bit more. In any event, it's not a problem with the playback application.
2) It seems unlikely to be a problem with the car radio (Chevrolet MyLink). Though I haven't done extensive testing I have done some using my old Motorola Atrix HD with a nightly CM11 on it from a few weeks back and that does not seem to have the issue, or at least it is not nearly as severe.
3) When I use a third party bluetooth audio receiver (some cheap no-name one from ebay) the quality seems to be fine but when I try to go directly to the car stereo I get tons of stuttering/skipping/drop outs.
A friend suggested that I try running an alternative kernel and see if that improves things. Any ideas on whether that may be the case or which one might be the best to try? Any other suggestions? It's quite annoying that I can't playback audio through the car radio...
Thanks!
Anyone have any ideas? I tried running the Franco kernel tonight and it seems to have the same issue. I did some logcat captures and I seem to be getting a lot of "W/bt-btif ( 2104): btif_media_aa_prep_2_send congestion buf count 24" messages when playing back audio through the car radio. See the attached full logcat captures with both the stock and Franco kernels and connected to both an alternative Bluetooth dongle and to the MyLink car radio.
Any suggestions?
After further testing I was able to determine this is an issue with the phone and not the car radio as I was able to find at least one other BT device which exhibits the same issue. I have created a ticket for this issue at: https://jira.cyanogenmod.org/browse/BACON-1005 if you are also experiencing this issue you are encouraged to go and vote for the ticket.
One question though. Do you have WiFi on when traveling in your car? Try turning it off and see if you still get skipping.
I do in fact have WiFi on at all times. I tried turning it off for the day today while doing some driving and it appeared to clear up the problem. I would think it's still a bug because having WiFi on should not prevent BT audio from working correctly but it at least gives someone a direction to investigate.
So I've done some slightly longer term testing and what I can say is the problem is not totally cleared up when WiFi is off but it is much, much better (definitely listenable). I will still get a couple dropouts when first starting a stream (sometimes, not always) but after 30 seconds to a minute it seems to settle down and be fine as long as I keep the WiFi off.
BenFranske said:
So I've done some slightly longer term testing and what I can say is the problem is not totally cleared up when WiFi is off but it is much, much better (definitely listenable). I will still get a couple dropouts when first starting a stream (sometimes, not always) but after 30 seconds to a minute it seems to settle down and be fine as long as I keep the WiFi off.
Click to expand...
Click to collapse
Just to clarify the situation..
My Xperia Z2 have the same issues.. It is not your phone but the Bluetooth stack in android that pretty much sucks the problems you are dicribing has been there since android 4.2 on a lot of devices.
I have just changed my Lumia 1020 out with this Z2 and call me disappointed in music quality! On the Lumia you would have trouble hearing a difference between jack/auxiliary and Bluetooth..
And today I did notice some dropouts even with WiFi off well into my drive but it was just a few packets I would guess more of an annoyance than a serious problem. I've heard about issues in the Android BT stack but the confusing part of that is why certain devices (such as my Atrix HD) don't seem to experience the problem.
I have a bluetooth stereo I use every morning in my home and a bluetooth stereo in my car. I almost exclusively use pandora, but I have also used power amp on longer trips. I have never experience this issue with my opo. I have ran 25-33 all rooted with no problems and am currently using CM11 nightlies. I also am not having any wifi issues.
Sorry it's not very helpful, but it doesn't sound like a widespread issue at least.
It certainly has something to do with the particular bluetooth implementation used by the receiver interacting with the OPO. As I indicated I have three different BT receivers I can test with and the problem affects two of them but not the other.

Bluetooth woes

Has anyone experienced issues with Bluetooth devices? I have 2 devices (that are somewhat obscure) that I'm having problems with. First, what does work:
1) Beats Wireless Headphones
2) Bluetooth in my car
3) Unify Roverbeats (For bluetooth via A/V receiver that doesn't have it built-in.
4) Fitbit Surge (Had a little trouble getting it paired initially, but it's been fine since.)
The two items I'm having the trouble with are:
1) Omron 7 Series Wrist (BP654) Blood pressure cuff.
2) Vicks SmartTemp Bluetooth thermometer.
I have gotten both to pair, though it seems to be hit and miss. Once I need to actually use them, though, I'm having little to no success in getting the phone to see them. Unfortunately, I have to take both my BP and Temp every 3 hours (due to recently diagnosed, extremely rare immune system disorder.) This would be a deal-break for me, with the Blu Pure XL, it I didn't have 2 other android tablets I can use. However, I'd sure like to have these working on the phone! (BTW, they all worked seamlessly on my LG G4.)
Has anyone else experienced bluetooth issues with the Pure XL?
More Bluetooth problems....
The Bluetooth problems I mentioned earlier have only worsened. My car sometimes will, sometimes won't connect. The surge connects 90% of the time. Everything else is touch and go, with my BP Cuff only connecting once (during the pairing sequence.) Also, when selecting "un-pair" on any device already paired almost never un-pairs it. I usually have to reboot, then try again to actually get it to un-pair.
Aside from the Bluetooth issues, I've not really encountered anything else that is a show-stopper. I'd like to have Android pay, but it's not a necessity. I want root more (which disables Android pay anyway.)
DannyHammons said:
Has anyone experienced issues with Bluetooth devices? I have 2 devices (that are somewhat obscure) that I'm having problems with. First, what does work:
1) Beats Wireless Headphones
2) Bluetooth in my car
3) Unify Roverbeats (For bluetooth via A/V receiver that doesn't have it built-in.
4) Fitbit Surge (Had a little trouble getting it paired initially, but it's been fine since.)
The two items I'm having the trouble with are:
1) Omron 7 Series Wrist (BP654) Blood pressure cuff.
2) Vicks SmartTemp Bluetooth thermometer.
I have gotten both to pair, though it seems to be hit and miss. Once I need to actually use them, though, I'm having little to no success in getting the phone to see them. Unfortunately, I have to take both my BP and Temp every 3 hours (due to recently diagnosed, extremely rare immune system disorder.) This would be a deal-break for me, with the Blu Pure XL, it I didn't have 2 other android tablets I can use. However, I'd sure like to have these working on the phone! (BTW, they all worked seamlessly on my LG G4.)
Has anyone else experienced bluetooth issues with the Pure XL?
Click to expand...
Click to collapse
I've only paired a Metawatch so far but no issues. I keep forgetting to sync it to my car. I'd say the connection with the XL is better than with my M9, which dropped/reconnected randomly.
So far it seems to work fine with my car but when I use it with moto x sol deck it starts breaking up after 15-20 minutes. The only way to fix it is to turn on and off bluetooth.
Pure XL bluetooth serious problem
I have a Pure XL also, originally i only had problems occasionally with playing media through my LG Tone+ headphones. then i also tried connecting my Fitbit Charge HR it would shut down the bluetooth and lock the bluetooth off. i tried uninstalling the fitbit app and only running the headphones and the bluetooth ended up locking up. when i go to the bluetooth settings it shows it as constantly turning off and turning on. i cant stop it. tried rebooting. and also tried turning off and leaving off for awhile and still when i turn it back on it is still locked up.
Issues with jawbone up3, screwed up bad
Also having issues maintaining a sync without a reboot. In my wild attempts to fix this issue I ended up uninstalling Bluetooth Share.... Would any of you fine gentlemen be kind enough to post a copy of the apk from /system/bluetooth for me?
edit: found it github*com/acheron1502/android_vendor_BLU_BLU_PURE_XL/tree/master/proprietary/system/app/Bluetooth
thanks to acheron1502!
I only use Bluetooth for me FM transmitter in my car.... I never seem to have any problems at all as far as connection and playing music/sounds.... But the hands-free doesn't seem to work.... I can hear them but they can't really hear me very well.... I just put it off to the mic on the FM transmitter....
Just got my blu pure xl today and Bluetooth sucks, its not much better than my blu vivo air. Signal cuts off only being like 5 feet from the phone using my brand new jbl reflect mini Bluetooth earbuds. Hooked to my 4 year old kindle fire hd left on my second floor I was still getting reception in my basement. I'm so pissed I thought that this specked out phone would have good Bluetooth reception but nope ****ty. Blu/gionee needs to start putting way better Bluetooth transmitters in there phones.
I've got to reboot my phone several times a day to keep synced with my runtastic orbit. definitely the phone, had no issues with my LG. Its a nuisance, not a major issue.
Bluetooth woes followed by total meltdown!
After all of my initial issues with Bluetooth on my pure XL, I put a Samsung 200 GB MicroSD card in. It worked for a while, but I think I somehow damaged the card moving it in and out of the phone. Finally, I left the phone charging with card inserted. After an hour or two I came back to get it and it was fire hot...so hot that the plastic back cover had started to melt right below the memory card slot. After it cooled down I removed the SD card. The went on to work half the time, but eventually completely died. I contacted BLU and they sent me an RMA, so I sent the phone to them. I figured they would come back and say the phone was not covered anymore because I had the TWRP recovery and root installed. However, after they received the phone, I got an email with tracking number on the return to me. They ended up sending a completely new phone (off the shelf with all the goodies included.)
Since the new one has been back, and I got the march update, I haven't had any Bluetooth issues save 1: it won't connect to my Denon AVR receiver's Bluetooth mode. Everything else that I listed at the start of the thread is all working correctly now. Every once in a while I have to do a reboot to reset it, but it's way better than it had been!
BLUETOOTH CLICKING NOISE (handsfree)
Is anyone having issues with when using their BLU Pure XL in the car when using handsfree? I have an issue when about 1 minute into the phone call, the person I am talking to hears a loud click every 2 seconds and will not stop until I turn off the bluetooth or put on speaker. If i switch back to bluetooth, same thing happens. The longest I've gone on a call is probably 4 minutes before it started to happen. If i hang up and call the person back on bluetooth, same thing happens.
Anyone has a solution with this as its so bad that I am considering buying a new phone because of this issue!
Thanks

HTC Annoying Squeal on Bluetooth

I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Nope not here ???
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
I've definitely had the squeal. I also had the low volume over Bluetooth while in call bug.
Yes! I'm glad I'm not the only one. I've had this happen several times (but not consistently) while playing music in Google Play Music.
I don't really have a recent phone to compare to, but the M8 never did that even as the rest of the hardware has been slowly dying these last few months. I guess it's more noticeable since on Bluetooth I'm usually in my car with the volume up... The sound is like fingernails on a chalkboard ?
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
I got that high pitch noise a couple of times on two different HTC U11 phones from the bottom speaker I think (not using a headset). It happened both times when I was using Chrome on a particular web page. I closed the page and it never happened again on my first phone. I exchanged that one due to a minor display defect and same thing happened on my second phone. On both phones it happened early on once I had everything setup and never happened again. On both phones the BoomSound notification appeared due to an ad on the webpage. Must be some weird software glitch. I do have my phone connected to my Gear S3 via Bluetooth. Not sure if that has anything to do with it. At first I was worried that there was a hardware issue. It definitely sounded like the squeal noise you described here. Almost sounded like an electrical interference.
Ive had this noise for sure, in my car on bluetooth with music player. Not sure how to duplicate, but definatley annoying.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
Yes, I get it with my Jaybird X headphones at the gym too. I think you're right that it has something to do with the WiFi bands. I never have any problem in the car.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
henrykrinkle3 said:
Yes, I get it with my Jaybird X headphones at the gym too. I think you're right that it has something to do with the WiFi bands. I never have any problem in the car.
Click to expand...
Click to collapse
Sounds like most of you have gotten it when using a BT headset. Both times it happened to me I was merely browsing the web using Chrome and I was connected to my Gear S3 via Bluetooth. I wasn't even streaming anything, and I heard the squeal noise through the phone's speakers. Weird but luckily it seems to be a very rare occurrence.
I've a similar problem but with Wi-Fi in 5 ghz band while making a call. If I'm in a call and at same time the phone is sending or receiving data through a 5 ghz Wi-Fi I can hear a noise or squeal. If I make a call in Skype or WhatsApp using 5 ghz Wi-Fi the squeal is more notorious. It's like 5 ghz antenna is not correctly isolated from upper speaker. If I'm in 2,4 ghz Wi-Fi or not using Wi-Fi at all the sound is okay and no squeal. I can always reproduce this annoyance.
I have HTC phones since One X and never had one without some sort of signal isolation problem. HTC 10 was the worst at this matter as touching upper frames dropped 4g signal and interrupted bluetooth.
I just had this same problem. I remember someone mentioning this on the viper rom forums so I went back to find the post which was by @mhajii210 and linked this thread. I have no desire to trouble shoot the problem since by tomorrow this phone will be in the mail heading back to HTC but figured I'd post what I have to offer.
I did NOT have bluetooth turned on (not at all since last reboot) I was using wifi - most likely connected to 5g but not certain. I was browsing chrome when it squelled for about 20 seconds. After it stopped all was fine. Then about 15 man later when a notification went off it did it again. I opened gallary, played a video, and did it again. Even when I recieved a phone call it did it. Everytime boomsound icon was present. Turning screen off it still continued. After a reboot, has been fine. The only thing I wish I had done was force close chrome.
I hope this info if useful.
Sent from my HTC U11 using Tapatalk
Chrome
JohnHenryIron said:
I just had this same problem. I remember someone mentioning this on the viper rom forums so I went back to find the post which was by @mhajii210 and linked this thread. I have no desire to trouble shoot the problem since by tomorrow this phone will be in the mail heading back to HTC but figured I'd post what I have to offer.
I did NOT have bluetooth turned on (not at all since last reboot) I was using wifi - most likely connected to 5g but not certain. I was browsing chrome when it squelled for about 20 seconds. After it stopped all was fine. Then about 15 man later when a notification went off it did it again. I opened gallary, played a video, and did it again. Even when I recieved a phone call it did it. Everytime boomsound icon was present. Turning screen off it still continued. After a reboot, has been fine. The only thing I wish I had done was force close chrome.
I hope this info if useful.
Sent from my HTC U11 using Tapatalk
Click to expand...
Click to collapse
Thank you for your post. Sorry to hear you're sending the phone back. I strongly believe it is a Google Chrome bug. I've been using the Samsung Internet Browser Beta and so far it hasn't happened. It's still too early and I have to continue testing the phone since it didn't happen very often.
jacob_s said:
I can't consistently reproduce it, but it has happened several times already. Every so often the phone will inject a nasty electronic squeal into the sound output, particularly noticeable on Bluetooth. I originally assumed it was just a lost Bluetooth packet or something, but then when I turned off the receiver the sound continued to come out of the speakers intermittently for about a minute! I have Jaybird Bluebud X headphones and my car connects via bluetooth as well.
I've also had issues with the phone audio getting super choppy on initial connection, and the Bluetooth module seems to have major interference with at least one of the 2.4Ghz Wifi bands... unfortunately the precise band that the router in the gym picked, so bluetooth audio + wifi is basically impossible (constant stuttering).
Anyone else having issues?
Click to expand...
Click to collapse
Is there any solution to bluetooth + wifi problem? I just got myself a sony wh1000xm2 and it is impossible to watch youtube video or listen music from spotify without interruption. But as soon as I either turn off the bluetooth or my headset, it becomes all good. I am using us unlocked phone and I am on Oreo
Hi - any fix in this? I get the squeal using mpow Bluetooth earbuds, but don't use Wi-Fi. I can live with that noise, but, unrelated to bt headphones, all of a sudden the bottom speaker on my U11 sounds like an air compressor going off whenever the boomsound icon pops up (while browsing) and notifications, alarms etc. I've rebooted and messed around with sounds but no go - anyone else have this issue??

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