Hello,
i want to use MX Player to watch a avi-file at my Samsung Galaxy S3 (i9300). After starting the video, I only see the picture of the beginning and hear the sound (HD-Decoder).
After changing to SW-Decoder (there is a message abourt adpcm) I can see the movie, but there's no sound.
I also tried the Codec for ARMv7, but this did't solve the problem.
Information about the avi:
Video-Codec: Motion JPEG Video (MJPG)
Audio-Codec: IMA WAV ADPCM Audio (ms)
update.freak said:
Hello,
i want to use MX Player to watch a avi-file at my Samsung Galaxy S3 (i9300). After starting the video, I only see the picture of the beginning and hear the sound (HD-Decoder).
After changing to SW-Decoder (there is a message abourt adpcm) I can see the movie, but there's no sound.
I also tried the Codec for ARMv7, but this did't solve the problem.
Information about the avi:
Video-Codec: Motion JPEG Video (MJPG)
Audio-Codec: IMA WAV ADPCM Audio (ms)
Click to expand...
Click to collapse
We couldn't reproduce the issue. Can you collect the bug report immediately after reproducing the issue and share here?
If you are not sure about how to collect a bug report, Kindly read https://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144
here is the bug report.
I have the same issue using the pro version, but it works on the starndard version. It was working on pro a few weeks ago.
update.freak said:
here is the bug report.
Click to expand...
Click to collapse
The log contains only information about the HW decoder playback.
Basically, HW decoder uses the mediaplayer API provided by the Android. MX Player has fewer controls over it. So, MJPEG decoder may not be properly implemented in your custom ROM.
Can you share the logs again after playing it in SW?
It will be better if you can share a sample content as well.
report after playing it in SW
any ideas?
update.freak said:
any ideas?
Click to expand...
Click to collapse
our developers are looking into the issue. we will try to fix the issue as soon as possible.
HW decoder issue might be from your ROM itself. So, it can be fixed from our end. Kindly cross check with your stock video player. It may behave in a similar way.
Related
I was just curious if anyone was running into this issue. For some reason, seeking any VC-1 .mkv files will crash MX Player.
My device is a Tab S. It seems to happen regardless of what decoder or codec I'm using.
Megalith said:
I was just curious if anyone was running into this issue. For some reason, seeking any VC-1 .mkv files will crash MX Player.
My device is a Tab S. It seems to happen regardless of what decoder or codec I'm using.
Click to expand...
Click to collapse
I have tsted in my device & everything is working fine. Can you collect the logs by launching mx log collector immediately after crash.
Kindly upload the logs. It will be helpful to resolve your issues.
ktsamy said:
I have tsted in my device & everything is working fine. Can you collect the logs by launching mx log collector immediately after crash.
Kindly upload the logs. It will be helpful to resolve your issues.
Click to expand...
Click to collapse
I've attached a .zip file with the logs.
@bleu8888 could you take a look?
@Megalith stock or custom rom?
CDB-Man said:
@bleu8888 could you take a look?
Click to expand...
Click to collapse
I have already forwarded your report to the developer.
@Megalith
There are lot of audio frame decoding error followed by libc fatal error.
Can you remux your video without audio track (you use mkvtoolnix) & check again?
Megalith said:
I've attached a .zip file with the logs.
Click to expand...
Click to collapse
It looks like a ffmpeg audio codec bug. We are currently working on internal structure renewal for MX Player 1.8.
I will send you a new test build with updated ffmpeg codecs after finishing current task. It would be possible on next week.
Thanks.
bleu8888 said:
It looks like a ffmpeg audio codec bug. We are currently working on internal structure renewal for MX Player 1.8.
I will send you a new test build with updated ffmpeg codecs after finishing current task. It would be possible on next week.
Thanks.
Click to expand...
Click to collapse
Great, thanks for taking a look at that. I look forward to the new build.
I downloaded VLC and it's able to seek without crashing, but I much prefer the minimal UI of MX Player.
I have been using MX player on all my phones since my first phone.
Recently I decided to run Cyanogen 11 custom ROM.
The list of videos displays fine. The player plays a heavily pixelated videos for a few seconds. Then the phone reboots.
The same cycle occurs again if I try to replay.
At first, I doubted my ROM. So I installed all the other video players from playstore. Surprisingly ALL of them play without any issue. Only MX force reboots.
I am running it with default settings. I even changed to SW from HW. Still reboots.
Device : LG L90 D-410
It should be hardware video decoder, I think this is rom related, you should report it to the developer of that rom.
josuearisty said:
It should be hardware video decoder, I think this is rom related, you should report it to the developer of that rom.
Click to expand...
Click to collapse
I will soon. But I doubt anything will be done. Because as I said earlier, it ONLY happens with MX player, not any other player. Why such a thing?
Since the phone reboots instantly, I cant take any errors.
fear2433 said:
I will soon. But I doubt anything will be done. Because as I said earlier, it ONLY happens with MX player, not any other player. Why such a thing?
Since the phone reboots instantly, I cant take any errors.
Click to expand...
Click to collapse
That's because MX Player uses custom android-internal modules that most other players don't; it's how MX's performance is superior. If a ROM builder had a compile problem, that's likely the cause.
fear2433 said:
I will soon. But I doubt anything will be done. Because as I said earlier, it ONLY happens with MX player, not any other player. Why such a thing?
Since the phone reboots instantly, I cant take any errors.
Click to expand...
Click to collapse
Is it possible to collect the logs via adb?
Will upload soon.
Though I have only collected logs of my own apps via adb.
No experience with logs of ROMs.
ktsamy said:
Is it possible to collect the logs via adb?
Click to expand...
Click to collapse
CDB-Man said:
If a ROM builder had a compile problem, that's likely the cause.
Click to expand...
Click to collapse
Attached Logcat
With marked error portion.
Inbuilt video player plays the same video just fine. MX reboots the phone.
fear2433 said:
Attached Logcat
With marked error portion.
Inbuilt video player plays the same video just fine. MX reboots the phone.
Click to expand...
Click to collapse
@bleu8888
Can you look at the logs?
fear2433 said:
Attached Logcat
With marked error portion.
Inbuilt video player plays the same video just fine. MX reboots the phone.
Click to expand...
Click to collapse
It is hard to find reason with the log because only 3 lines are from MX Player.
But it seems that you used HW decoder. HW decoder is just wraper of android.media.MediaPlayer java class.
MX Player does not touch any system internal if HW decoder is used.
In this case, some MediaPlayer function calls -- which is not used by other video players you've tried -- may cause this issue.
I suspect subtitle related function calls, because 1) many video players doesnot use MediaPlayer subtitle functions and 2) there is an error from MediaPalyer; 10-30 23:53:36.478: E/MediaPlayer(6097): Should have subtitle controller already set
If my assumption is correct, SW decoder should work correctly. It would be help if you send log after trying SW decoder.
Thanks
bleu8888 said:
It is hard to find reason with the log because only 3 lines are from MX Player.
If my assumption is correct, SW decoder should work correctly. It would be help if you send log after trying SW decoder.
Thanks
Click to expand...
Click to collapse
Enabled full SW decoding.
Disabled subtitle drawing using HW.
Yet only a very few lines from MX !
What puzzled me is the last statement in the log. "AudioFlinger", call the process ID of mx player. And the system reboots.
Logs attached.
Process ID seen in attached pic.
fear2433 said:
Enabled full SW decoding.
Disabled subtitle drawing using HW.
Yet only a very few lines from MX !
What puzzled me is the last statement in the log. "AudioFlinger", call the process ID of mx player. And the system reboots.
Logs attached.
Process ID seen in attached pic.
Click to expand...
Click to collapse
Would you try after turning off "audio fade" settings on Settings > Audio > Fade on start/Fade on seek?
SW and HW decoder both changes volume rapidly to implement this feature.
Hi KTSamy,
I installed latest player and ARMv7 NEON codecs as it was advised by the player. However, it still not works properly.
I use a file manager capable to connect to my SMB shares and I initiate the playback from there. I tried to use HW+ decoder but I got a message stating that it is not supported. Using the recommended settings for HW decoder (software audio) I am still missing the sound. It worth to notice that audio channel selection contains 6 entries with some strange characters in them when in reality there are only two audio channels. As I found, others maybe some built-in subtitles, but there is nothing to do for them among audio channels. In this situation playback of a HD video is smooth enough, but there is no sound.
Switching to S/W decoder during playback solves problems with sound, and audio channel list shows the correct number and names of really existing audio channels. But in this mode even a SD video is painfully lagging. Impossible to see... If i switch back to HW decoder than sound remains and audio channel selection is also OK if the software audio decoding is selected. But the video still lagging. Not so much as in case of S/W decoding, but all my HD videos are rendered useless by that. Disabling sound in audio channel selection improves much the video playback, but again, without sound.
I think that the PAD2411 is a quite powerful device at least it should cope with HD video playback. Unfortunately it has numerous compatibility issues with almost all other video players due to the absence of its' own display. (Playback must go directly to the HDMI output.) MX Player is my unbeatable favorite and I use it on all my other devices without any problem. Do you have any idea how could I optimize the playback? Maybe the codec or the app should be adapted?
Thansk in advance!
Bithajcsar
bithajcsar said:
Hi KTSamy,
I installed latest player and ARMv7 NEON codecs as it was advised by the player. However, it still not works properly.
I use a file manager capable to connect to my SMB shares and I initiate the playback from there. I tried to use HW+ decoder but I got a message stating that it is not supported. Using the recommended settings for HW decoder (software audio) I am still missing the sound. It worth to notice that audio channel selection contains 6 entries with some strange characters in them when in reality there are only two audio channels. As I found, others maybe some built-in subtitles, but there is nothing to do for them among audio channels. In this situation playback of a HD video is smooth enough, but there is no sound.
Switching to S/W decoder during playback solves problems with sound, and audio channel list shows the correct number and names of really existing audio channels. But in this mode even a SD video is painfully lagging. Impossible to see... If i switch back to HW decoder than sound remains and audio channel selection is also OK if the software audio decoding is selected. But the video still lagging. Not so much as in case of S/W decoding, but all my HD videos are rendered useless by that. Disabling sound in audio channel selection improves much the video playback, but again, without sound.
I think that the PAD2411 is a quite powerful device at least it should cope with HD video playback. Unfortunately it has numerous compatibility issues with almost all other video players due to the absence of its' own display. (Playback must go directly to the HDMI output.) MX Player is my unbeatable favorite and I use it on all my other devices without any problem. Do you have any idea how could I optimize the playback? Maybe the codec or the app should be adapted?
Thansk in advance!
Bithajcsar
Click to expand...
Click to collapse
Regarding audio issue on H/W decoder with S/W audio, Kindly collect the log immediately after playing the video & Upload here.
Regarding S/W issue, Your processor (Cortex A9 Dual Core) is a very old processor & not a powerful one. So, it can't handle many videos smoothly.
Note:
Kindly create a separate threads for your issues.
General issues are not to be reported on Custom Codec thread
ktsamy said:
Regarding audio issue on H/W decoder with S/W audio, Kindly collect the log immediately after playing the video & Upload here.
Regarding S/W issue, Your processor (Cortex A9 Dual Core) is a very old processor & not a powerful one. So, it can't handle many videos smoothly.
Note:
Kindly create a separate threads for your issues.
General issues are not to be reported on Custom Codec thread
Click to expand...
Click to collapse
Thanks for your attention to my problem!
The log is attached.
bithajcsar said:
Thanks for your attention to my problem!
The log is attached.
Click to expand...
Click to collapse
Hi KTSamy,
It has been quite some time ago when I uploaded the log you requested. Were you able to review that? Did the log provide the necessary information? Should I do anything else to move things forward?
Regards,
Bithajcsar
bithajcsar said:
Hi KTSamy,
It has been quite some time ago when I uploaded the log you requested. Were you able to review that? Did the log provide the necessary information? Should I do anything else to move things forward?
Regards,
Bithajcsar
Click to expand...
Click to collapse
I was busy with my work. So, I was not much active in XDA from the last few weeks.
Actually, In network playback MX Player won't use software audio with H/W decoder to avoid authentication issue.
If you H/W+ is working on your device, you can use it as alternative.
If you still wish to use H/W decoder, if Switch to H/W+ & Revert Back to H/W decoder it will bring the audio back.
According to the information provided by the developer, MXPlayer major upgrade v1.8 will resolve network authentication issues.
anyone else get choppy hw+ playback on their oneplus 5? issue disappears completely when using sw or regular hw decoder
I'm finding the MX Player betas are really flakey right now.. The lastest one fixed seeking with the remote control (finally - was broken since the last stable) but somehow broke HW+ decoding on the Nvidia Shield TV, which has always worked flawlessly before.
gmanhatesu said:
anyone else get choppy hw+ playback on their oneplus 5? issue disappears completely when using sw or regular hw decoder
Click to expand...
Click to collapse
Hi,
can you collect a bug report immediately after the issue & share here with us?
osm0sis said:
Anybody else finding the MX Player betas are really flakey right now? The lastest one fixed seeking with the remote control (finally - was broken since the last stable) but somehow broke HW+ decoding on the Nvidia Shield TV, which has always worked flawlessly before.
Click to expand...
Click to collapse
can you collect a bug report & share here?
It will be better if you can provide a sample video or link to a sample video that has issues.
Thirumalai.K said:
can you collect a bug report & share here?
It will be better if you can provide a sample video or link to a sample video that has issues.
Click to expand...
Click to collapse
It's every streamed video on the Nvidia Shield TV. I've got SMB shares mounted on the Shield and these "local" videos all works fine.
Where things are broken is with network streamed (I generally use Terrarium TV). HW+ and Software decoders both now refuse to work, only HW works after the last MX app updates and even HW crashes midstream at times complaining of not supporting the video codec (even though it's already been playing just fine).
Here's a bug report directly after starting play of a streamed file as HW, and just after I've tried to use HW+ and Software (to try and ensure it contains something useful).
osm0sis said:
It's every steamed video on the Nvidia Shield TV. I've got SMB shares mounted on the Shield and these "local" videos all works fine.
Where things are broken is with network steamed (I generally use Terrarium TV). HW+ and Software decoders both now refuse to work, only HW works after the last MX app updates and even HW crashes midstream at times complaining of not supporting the video codec (even though it's already been playing just fine).
Here's a bug report directly after starting play of a streamed file as HW, and just after I've tried to use HW+ and Software (to try and ensure it contains something useful).
Click to expand...
Click to collapse
The issue is fixed on 1.9.8. Can you check it out?
Thirumalai.K said:
The issue is fixed on 1.9.8. Can you check it out?
Click to expand...
Click to collapse
Yes! Totally fixed. Fantastic work! Thank you.
I am using 1.9.8 when playing vp9 videos on my redmi note 4 it gets struck I am using miui before today's update I don't have this problem
jeevan_500 said:
I am using 1.9.8 when playing vp9 videos on my redmi note 4 it gets struck I am using miui before today's update I don't have this problem
Click to expand...
Click to collapse
In which decoder you are trying?
kindly share the bug report.
Thirumalai.K said:
In which decoder you are trying?
kindly share the bug report.
Click to expand...
Click to collapse
I am using hw+ decoder how to take bug report in the app
jeevan_500 said:
I am using hw+ decoder how to take bug report in the app
Click to expand...
Click to collapse
If*you*are*not*familiar*about*how*to*collect*a*bug*report,*Kindly*read*the*sticky*thread*about*how*to*collect*the*bug*report*( https://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144 ).
You can find some more detailed additional methods on our website which can be used to collect complete system logs ( https://sites.google.com/site/mxvpen/report-an-issue ).
BTW, What about HW decoder?
Thirumalai.K said:
If*you*are*not*familiar*about*how*to*collect*a*bug*report,*Kindly*read*the*sticky*thread*about*how*to*collect*the*bug*report*( https://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144 ).
You can find some more detailed additional methods on our website which can be used to collect complete system logs ( https://sites.google.com/site/mxvpen/report-an-issue ).
BTW, What about HW decoder?
Click to expand...
Click to collapse
Here is my bug reportView attachment report_2017-09-21_212422.zip
Thirumalai.K said:
If*you*are*not*familiar*about*how*to*collect*a*bug*report,*Kindly*read*the*sticky*thread*about*how*to*collect*the*bug*report*( https://forum.xda-developers.com/apps/mx-player/guide-how-to-collect-logcat-report-bug-t2843144 ).
You can find some more detailed additional methods on our website which can be used to collect complete system logs ( https://sites.google.com/site/mxvpen/report-an-issue ).
BTW, What about HW decoder?
Click to expand...
Click to collapse
Any solution for the bug I send
jeevan_500 said:
Any solution for the bug I send
Click to expand...
Click to collapse
According to the logs, you have played a HEVC video & not vp9.
Is it a file that has the issue?
Thirumalai.K said:
According to the logs, you have played a HEVC video & not vp9.
Is it a file that has the issue?
Click to expand...
Click to collapse
It has the bug for both hecv and vp9 files and the problem is with hw+ decoder but when I play in hw decoder no problem . No I played the file on pc it plays perfectly
Thirumalai.K said:
Hi,
can you collect a bug report immediately after the issue & share here with us?
Click to expand...
Click to collapse
i returned my oneplus 5 and got an axon 7 instead but the issue still remains, does it with every file unless switching to sw decoder, vlc plays files smoothly however.
gmanhatesu said:
i returned my oneplus 5 and got an axon 7 instead but the issue still remains, does it with every file unless switching to sw decoder, vlc plays files smoothly however.
Click to expand...
Click to collapse
still having this issue with the latest version of mxplayer
gmanhatesu said:
still having this issue with the latest version of mxplayer
Click to expand...
Click to collapse
can you just disable subtitle & check again?
Thirumalai.K said:
can you just disable subtitle & check again?
Click to expand...
Click to collapse
disabled subtitles issue is still there
gmanhatesu said:
disabled subtitles issue is still there
Click to expand...
Click to collapse
I have downloaded the same video & checked in our test devices. none of our devices has the issues.
can you make a screen record for us?
Is it happens with HW decoder as well?
can you collect the complete logs using logcat?
Hi.
Recently bought H96 Max TV-Box and installed MX Player Pro on it.
But player can't play HEVC H265 videos in HW mode.
When trying to switch to HW mode it says it is not supported.
HW+ option is greyed out(not available) at all.
Currently using SW method but video playback is very bad with this method and it is impossible to watch with this method.
TV-Box based on RK3399 processor that claims full H265 hardware decoding support and I know it does because built in players can handle this file without problem with smooth playback.
How can I get smooth hardware decoding in player at this device?
hi, I'm going to receive this TV Box as well,
have you solved this problem? I'm a bit afraid of that...
IevgenSobko said:
Hi.
Recently bought H96 Max TV-Box and installed MX Player Pro on it.
But player can't play HEVC H265 videos in HW mode.
When trying to switch to HW mode it says it is not supported.
HW+ option is greyed out(not available) at all.
Currently using SW method but video playback is very bad with this method and it is impossible to watch with this method.
TV-Box based on RK3399 processor that claims full H265 hardware decoding support and I know it does because built in players can handle this file without problem with smooth playback.
How can I get smooth hardware decoding in player at this device?
Click to expand...
Click to collapse
biobio76 said:
hi, I'm going to receive this TV Box as well,
have you solved this problem? I'm a bit afraid of that...
Click to expand...
Click to collapse
Kindly share the bug report collected from MX Player help menu.
until or unless you share the bug report collected from MX Player, it's very difficult to identify the actual issue.
Thirumalai.K said:
Kindly share the bug report collected from MX Player help menu.
until or unless you share the bug report collected from MX Player, it's very difficult to identify the actual issue.
Click to expand...
Click to collapse
See attached zip file
I've been trying to get Amazon Prime Video to run on mine but it crashes every time, Android 7.1..2
@Thirumalai.K any update on this?
IevgenSobko said:
@Thirumalai.K any update on this?
Click to expand...
Click to collapse
Hi,
Actually, the issue is that system decoders in your device do not report that they can support HEVC 10bit profiles. So, MX Player does not try the hardware accelerated playbacks as several devices are known to crash when force decoding 10bit HEVC & H.264.
Based on some feedbacks from the users like you, we have decided to make this logic as optional. From 1.9.19, even if the device doesn't explicitly report it's capabilities, MX Player will list the HEVC 10bit & H264 10bit on HW+ Video Codecs list on Settings > Decoder. It can be enabled with a warning. Once you enable the HEVC 10bit or H.264 10bit, it will be tried in both HW & HW+.
We have already started rolling out the new version in stages. If you haven't received yet, you can manually grab the apk from our wesite & try yourself. Kindly leave a feedback after testing the same in your device.
Thirumalai.K said:
Hi,
Actually, the issue is that system decoders in your device do not report that they can support HEVC 10bit profiles. So, MX Player does not try the hardware accelerated playbacks as several devices are known to crash when force decoding 10bit HEVC & H.264.
Based on some feedbacks from the users like you, we have decided to make this logic as optional. From 1.9.19, even if the device doesn't explicitly report it's capabilities, MX Player will list the HEVC 10bit & H264 10bit on HW+ Video Codecs list on Settings > Decoder. It can be enabled with a warning. Once you enable the HEVC 10bit or H.264 10bit, it will be tried in both HW & HW+.
We have already started rolling out the new version in stages. If you haven't received yet, you can manually grab the apk from our wesite & try yourself. Kindly leave a feedback after testing the same in your device.
Click to expand...
Click to collapse
Just tried 1.9.19 and it works Thanks for implementing this. Will wait it to appear in Google Play Store for Pro version that I have purchased.
IevgenSobko said:
Just tried 1.9.19 and it works Thanks for implementing this. Will wait it to appear in Google Play Store for Pro version that I have purchased.
Click to expand...
Click to collapse
As we are rolling out in a stages, it may take a while. If Google Play is not yet showing the update, youn download the same from our website (http://mx.j2inter.com)
Thirumalai.K said:
As we are rolling out in a stages, it may take a while. If Google Play is not yet showing the update, youn download the same from our website (http://mx.j2inter.com)
Click to expand...
Click to collapse
Many thanks. Somehow missed link to player web site in Google Application Store. Downloaded PRO beta from there. :good: