Hi
when someone's call me (or i calling someone), the phone is hanging up, Wi-Fi and Cellular is reset.
phone software is updated to last version. all apps is update.
SIM-Card is ok (tested on other devices)
what can i do?
Sent from my G8142 using Tapatalk
Try restarting in safe mode and see if the same occurs again. If not there's some 3rd party app interfering with your phone.
I am experiencing a similar problem, I think.
Almost every time I am starting a call, the reception goes away and zero bars are shown, and the call status says "call ended". If I immediately try to make the same call again I get reception, signals get through and I can conversate.
Downloading a file of 100 Mb is a pain in the ass, because the reception dies on average every 2 minutes, which in turn aborts the download. The same does not happen for calls though.
My positions when this occurs are optimal places for reception.
I have switched SIM-card to a new one.
I am out of ideas to solve this, have anyone else encountered the same? Does anyone have a solution to this problem?
My phone has an unlocked bootloader and is rooted.
Related
I use Gtalk a lot and I've noticed that when I leave my phone on standby for more than a few min, my GTalk gets disconnected and then trys to re-connect. I know this happens quite a lot because I get e-mails every now and again from the conversation from the other person because GTalk is disconnected on my end. I'm mobile coverage(2G/3G/4G) whenever this happens and never on Wi-Fi. I'm thinking it's maybe associated with the data disconnects that people are talking about? I do see that in the cell standby, Time without a signal is greater than 0%, meaning it does drop it. Anyone experiencing the same issue?
yeah Im getting the same issues but i was getting the same problem on my G1
I noticed this at work today. Kinda glad to know I'm not alone on this. I use talk to message my ol lady while I'm at work to save texts. I noticed every time I picked my phone up I had to reconnect.
I installed the app "No signal alert" and just sitting at my desk it's been dropping connections constantly as opposed to the N1 where when I changed my sim card to that, it hasn't dropped once in the same spot. Hoping there's a software update that can take care of this. I hope it's not hardware related, this is my 2nd unit already
I have the same poor connection problem. It really sucks compared to my previous phones and my brother's G2. I wanted to exchange it but it looks like it is happening to everyone..
has there been a fix for this because I never faced this issue but now I have started facing the issue.... this doesnt happen on the edge network but this happens on wifi and that too whenever the phone goes in a deep sleep mode. I can say that the wifi is active because when this happens i can browse and my other online stuff is happenning. the gtalk disconnects and cause of that I dont get emails too of gmail. it seems the google account services are the ones which disconnect on sleep
So the 2.20 OTA update released claims that it provides 3G/4G connectivity fixes... Does anyone know if this solves the occasional loss of connectivity (mobile network says "disconnected," "disconnected due to the network being unavailable," or "turning on" endlessly) requiring airplane mode toggle problem?
I discovered within the first few weeks of owning the phone (including 2 swaps which all did the same thing) that any time I leave a major area with good coverage my phone consistently does not work (texts do not send, phone calls cannot be placed or received, mobile network says disconnected or turning on), even though sometimes I may have 1-3 bars and the 4G symbol. Airplane mode only sometimes fixes the problem, and then it may or may not happen again within a few minutes if I am in the same area.
It's driving me crazy and I don't want to send it in and receive a refurbished phone... For all I know I could get one of the same early release devices that has the exact same problem.
I was at a friend's house on a nearby island this past weekend and the phone simply would not work. Nothing. I had 2-3 bars and "4G" THE WHOLE TIME. Upon leaving the island and returning home it is now working.
i never had a connection drop after updating to this rom.its awesome and battery life is insane.
Has anyone experienced any issues with missed calls (no notifications) or delayed text messages with their Nexus 5?
I've had the phone since 5 November and it seems when the phone goes into deep sleep the only notifications I can consistently get are ones that are data based (Gmail, email, hangout chat, etc.). At first I thought it only happened while I was on WiFi, but I tested this out by turning off WiFi and using only LTE and then only 3G, but the issue remained.
I've noticed with SMS and voicemails that once I unlock the screen and make a call or send a text I'll receive a deluge of notifications and messages at once, and I've been told that phone calls ring twice as if my phone is off but I never see any notification of a missed call unless there is a voicemail (again, like SMS, doesn't show up until I unlock and use my phone). It feels like the phone drops the connection with a cell tower while in deep sleep or something.
The short list of troubleshooting I've tried is turning off WiFi battery optimization, toggling between LTE to 3G only, and a factory reset. I haven't loaded the stock image from Google yet. I use Textra as my default messaging app, but the messages come in fine when I'm active on the device so I don't believe it's app related. Same goes for phone calls; everything is fine as long as the phone is relatively active.
I saw on the Google support forums that people have reported issues with the WiFi turning off when in deep sleep; at least they are unable to ping the device after a while so I wonder if could have something to do with battery saving optimizations in KitKat.
Anyone have similar issues, or ideas on what I could do to try to fix it?
---EDIT: 2013-12-09---
Here are some links to the Google Product Forum threads that this issue is being talked about.
https://productforums.google.com/forum/#!msg/nexus/eOToYgJXdrw/OLpSbSfPoIQJ
https://productforums.google.com/forum/#!msg/nexus/3gVF5Dm-yG0/R761PwahTxkJ
The first one is the most recent thread, but I'd suggest that anyone that is experiencing the problem and comes across this XDA thread go post in both of the Google Forums to show Google how many are really having this issue. So far nobody from Google has acknowledged there being problem.
I have that same issue, also on TMO. It seems like the phone forgets it's connected to a cell network until you remind it. However, I noticed it first on my HTC one when I installed the stock 4.3 update.
I called TMO support and they reset my line or something. It *seemed* to fix the problem, but I'm not entirely sure because I got my N5 very shortly thereafter. I'm now experiencing the same issue on my N5.
Of particular note is that it always happens in the evening. Even if I toggle airplane mode around 6pm, by 8pm I'll have missed texts. I've just started periodically calling my voicemail to reestablish cell connection.
muffinhunter said:
Of particular note is that it always happens in the evening. Even if I toggle airplane mode around 6pm, by 8pm I'll have missed texts. I've just started periodically calling my voicemail to reestablish cell connection.
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Click to collapse
Airplane mode turns off everything and you will not receive anything until it is back on. Only wifi works.
muffinhunter said:
I have that same issue, also on TMO. It seems like the phone forgets it's connected to a cell network until you remind it. However, I noticed it first on my HTC one when I installed the stock 4.3 update.
I called TMO support and they reset my line or something. It *seemed* to fix the problem, but I'm not entirely sure because I got my N5 very shortly thereafter. I'm now experiencing the same issue on my N5.
Of particular note is that it always happens in the evening. Even if I toggle airplane mode around 6pm, by 8pm I'll have missed texts. I've just started periodically calling my voicemail to reestablish cell connection.
Click to expand...
Click to collapse
Hmm, I'll give T-Mobile a call then and see what they have to say as well. I'm glad I'm not the only one, but it sure is a pain in the ass to have to micro-manage the actual phone aspect of a smartphone, heh.
mistahseller said:
Airplane mode turns off everything and you will not receive anything until it is back on. Only wifi works.
Click to expand...
Click to collapse
I think he meant that he toggles Airplane mode on and off in order to try and re-establish the connection to the cell tower; not that he's expecting messages while Airplane mode is on.
Just to update anyone that comes across this thread, I flashed the stock 4.4 images and still have the delayed texts and missed calls after the phone goes into deep sleep. I currently have a conversation with a Google support tech, but I'm not encouraged by their suggestions at this point.
This just happened to me as well, I'm on Vodafone Romania. I only have the N5 since yesterday, and it's on 3G only, wifi always on. Wifi connects fine, today I actualy got an email from a friend who's been trying to call me unsuccesfuly for 1 hour. I just hope this is sw related, as the warranty is not valid in Romania
Sent from my Nexus 5 using Tapatalk
I just got my n5 yesterday.
I'm in Toronto, Canada on Fido network and twice in 24 hrs I have had the cell network not available, displaying message " emergency calls only."
If I restart the phone it will see the network a minute after it restarts.
What's up with that?
Any help would be appreciated, thanks.
I experienced this problem on every single android phone I've ever had. I dont think its a carrier problem. I think its a OS problem. I've used T-Mobile, AT&T, Straight Talk and Sprint. All of my phones have done it. HTC Evo, evo3d, galaxy s2 epic 4g touch, nexus4 and nexus5.
To me it seems like it happens more often with games. I may be playing a game of Navy Wars (a battleship game) or words with friends. I pick my phone up to do something and as soon as I turn it on I get a notification saying its my turn when actuality my opponent made their move a long time ago. Its also an issue with IM apps like hangouts and whatsapp.
happens on carrier data and wifi.
If anyone has a fix for it I'd love to know what it is.
I have exactly the same issue with my N5 sometimes i get massages 5 or 6 h after they sent. And some missed calls. It never happened to me on my N4 so i believe its phone issue.
I'm glad that I'm not the only one experiencing this issue. I do believe this is a software/OS problem as well, but I find it strange that I couldn't find more about it on Google's support forums or even more threads about it on XDA.
I wanted to update everybody and let them know that Google support put in an RMA for my phone in order to try to resolve the issue. I explained to the support tech that I tried resetting the phone to defaults and reloading the latest images that were posted (KRT16M) and could still produce the same issue without fail; I even took a video with my Galaxy Nexus and sent it to them.
And I gave up on being connected to WiFi all the time. Once I connect to WiFi and let the phone go idle all the issues begin, and then I'll have the problem on 3G/LTE when I turn off WiFi. Rebooting with WiFi off will get me back to normal, but this is obviously very inconvenient and putting a serious cramp in my monthly data usage.
I have absolutely 0 confidence that this is a hardware issue, but at this point I'll try anything so my fingers are crossed that the RMA/new device does the trick since it seems such a small percentage of people seem to be talking about this particular issue.
I'll post an update once I get the new phone and test.
I just wanted to chime in and say I've got the Nexus 5 on Tmo's $30 plan and I haven't experienced this at all. All my calls come through exactly as they should...maybe it is a hardware issue or even a Tmo issue.
I had this problem on Sprint. On one of the Sprint forums (S4GRU), I was told about a Sprint LTE issue. You can read more if you want, but net-net, the recommendation was to switch to 3g in areas where the LTE issue is occurring. Yes, it is a pain in the rear, but it seems to help me at least get the calls that I need. (data is available for me over wifi at this location).
Again, this is specific to Sprint, and only in some impacted areas.
(I did have Google send me a replacement phone - that didn't solve this issue)
There is 2 posts about the same issue on google forum
i can't post link i am to fresh on this forum
but google "Nexus 5 Hangouts SMS messages are delayed" 1st on top
and "Unreliable texting" 2nd
If this is the problem with software why it started like few days ago before everything worked fine
---------- Post added at 10:56 PM ---------- Previous post was at 10:50 PM ----------
Another post on androidcentral
google "Google Nexus 5 - Missed Calls, Anyone Else?"
And i am with T-Mobile by the way
I have zero issues on my N5 with Tmo, texts and calls come through right away. I've had many Android phones and have never had any issues.
Are you guys running any apps like Greenify or anything that is preventing the radio from waking the phone properly>
Having the same issue on different carriers with the same OS where all that they have in common is a Google account, I can see one app having an ill effect on the basic phone functionality.
Sprint does have a known delay with incoming calls, it's a CDMA thing they enable on their end, but it usually only adds a couple of seconds delay.
It happens to me and when it does I realize that the phone is locked onto LTE, when a call comes in it is supposed to switch to 1x. The fall back switching on the phone's software is probably the issue on Sprint.
having the same issues. had to reinsert the sim card. tmobile.
I turned off wifi and restart the phone two days ago so far no problem just not using wifi. Hope google will fix it soon
Did any one report it to google already ??
I had an issue with sms not sending until I would reboot phone. I was only able to fix by getting a new sim card. No issues since.
For the people with issues, are you using a lte compatible sim card, and have you tried resetting the device and using it without any 3rd party apps installed (absolutely none)?
Sent from my Nexus 5 using Tapatalk
Heyho,
about three weeks ago, my N5 suddenly lost it's signal over night and shows me "Emergency calls only" and it won't register into any network, just giving "Selected network unavailable".
When this occured my N5 had 4.4.2 stock ROM and rooted. I've unrooted it and updated to 4.4.4, but I still got the same problem.
Problem occurs with any simcard, while simcard works with other phones just fine.
Have deleted and reconfigured APN, but didn't make any difference.
I get a signal every few days, but I still can't receive text/calls or call/text anyone and my mobile data doesn't work.
I even tried to downgrade to 4.4, but that didn't solve my problem either...
I'm from Germany, but in New Zealand at the moment, so I really need my phone in case of emergencies and to stay in touch with family/friends.
I have been searching for a solution since it started, but have not been able to find anything that worked.
Sending it back to Google isn't an option right now because I am travelling.
I am really thankfull for any suggestions or if anyone knows how to fix this problem!
Cheers
Have you checked to make sure the network setting says 2g/3g/LTE preferred. Because I had this problem when it was switched to 2g only and was fixed by the above option
If the above fails trying going to your dialer and typing *#*#4636#*#*. Go into phone information and you should see a drop down box to select your network mode. Play around with those until you get a signal but you might not want to try CDMA options (WCDMA is ok) since you're on a GSM network.
Sent from my Nexus 5 using XDA Free mobile app
had exactly the same issue as you mentioned. Nexus 5 tends to lose network without any logical explanation and it tends to work at one place but stop showing network if you walk half a mile down the road (or may not show any network anywhere). Google has released an update in June in which they have updated the modem to solve the problem..given that I am in India and the June update was for India, Australia and Newzeland, it worked like a charm for me (all i had to do was flash the modem from twrp)..people as far away as netherlands have reported the modem to work for them..
NOTE: IF U INTEND TO FLASH THE LATEST MODEM, DO NOT FORGET TO TAKE A BACKUP OF YOUR CURRENT MODEM PRIOR TO FLASHING THE NEW ONE..
check your sim card. if you can, try someone elses.
Alright,
I've tried every thing again so far, but nothing seems to work.
Sitting in the library, I noticed that I get a signal, when connected to WiFi, which stays for 1-2 hours after disconnecting.
But I still can't make any calls or text and mobile data doesn't work though the APN is correctly configured and and data enabled.
I really hope to be able to solve this problem somehow, don't want to put aside my beloved N5 :/
_____________________________________________________________________________________________________________
Edit: Haven't found any solution so far and bought a new phone for the moment until I'm able to send it back to Google.
Might be an hardware issue and not software related.
Cheers
Kimpfimp said:
Alright,
I've tried every thing again so far, but nothing seems to work.
Sitting in the library, I noticed that I get a signal, when connected to WiFi, which stays for 1-2 hours after disconnecting.
But I still can't make any calls or text and mobile data doesn't work though the APN is correctly configured and and data enabled.
I really hope to be able to solve this problem somehow, don't want to put aside my beloved N5 :/
_____________________________________________________________________________________________________________
Edit: Haven't found any solution so far and bought a new phone for the moment until I'm able to send it back to Google.
Might be an hardware issue and not software related.
Cheers
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Click to collapse
hey kimpfimp... u r not alone .. ive had this problem for 2 months now .. .. i have a nexus 5 and i have this exact same problem .. leads me to believe maybe its software related .. started after lolipop .. havent been able to find a solution yet !
worst part is that it is happening on an Replacement device after i RMAd my first nexus for a power button problem !!
i hope its software related and can be fixed .. because google is now refusing to rma this as im now out of my warranty period !
Hey All,
So all of the sudden I started experiencing a weird issue. About once a day my S22 Ultra will immediately hang up a call. This happens if I make a call, I will go to send the call and then the phone just immediately disconnects. If someone calls me, as soon as I tap on answer it immediately hangs up. A restart of the phone fixes the issue but it lasts about a day before it starts doing it again and then I have to restart again. This happens whether I am making a WiFi call or a cell data call. I have tried clearing the cache and app data for the dialer/phone as well, neither has worked. My phone has never done this before until just about 3-4 days ago (I've had the phone since May). I am on Verizon using an unlocked version of the phone. Any ideas on what I can do here would be greatly appreciated, this is a very annoying problem!
Thanks!
Try resitting the sim card unless it is esim. Also try in safe mode
pettigrew95 said:
Hey All,
So all of the sudden I started experiencing a weird issue. About once a day my S22 Ultra will immediately hang up a call. This happens if I make a call, I will go to send the call and then the phone just immediately disconnects. If someone calls me, as soon as I tap on answer it immediately hangs up. A restart of the phone fixes the issue but it lasts about a day before it starts doing it again and then I have to restart again. This happens whether I am making a WiFi call or a cell data call. I have tried clearing the cache and app data for the dialer/phone as well, neither has worked. My phone has never done this before until just about 3-4 days ago (I've had the phone since May). I am on Verizon using an unlocked version of the phone. Any ideas on what I can do here would be greatly appreciated, this is a very annoying problem!
Thanks!
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Click to collapse
I had the same issue....I turned 'Wi-fi calling' off and it solved it.
I've had this same issue sporadically on and off for a while now as well...
ZayaanAhyaan said:
I had the same issue....I turned 'Wi-fi calling' off and it solved it.
Click to expand...
Click to collapse
Did you turn it off and back on? I tried calling with it enabled and disabled and still got disconnected immediately. Only a reboot seems to work and that's only a fix for about 24 hours or so.
pettigrew95 said:
Did you turn it off and back on? I tried calling with it enabled and disabled and still got disconnected immediately. Only a reboot seems to work and that's only a fix for about 24 hours or so.
Click to expand...
Click to collapse
I turned it off completely. I have dual SIM enabled and I turned them off for both.
My issue was everytime I received a call or dialled someone, after answering it would immediately disconnect until I restarted device and this WiFi calling was the issue.
ZayaanAhyaan said:
I turned it off completely. I have dual SIM enabled and I turned them off for both.
My issue was everytime I received a call or dialled someone, after answering it would immediately disconnect until I restarted device and this WiFi calling was the issue.
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Click to collapse
I kind of need Wi-Fi calling. I work from home a lot and my office is in my basement, so cell signal is not good at all. I am really curious what is causing this all of the sudden. I wonder if it was the latest system update, maybe?
pettigrew95 said:
I kind of need Wi-Fi calling. I work from home a lot and my office is in my basement, so cell signal is not good at all. I am really curious what is causing this all of the sudden. I wonder if it was the latest system update, maybe?
Click to expand...
Click to collapse
Yes, was the last January update that messed it up for me. Before that, Wi-fi calling on dual SIM was flawless.