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Happy with my HTC TP/Raphael!

Hi Guys,
I now own a HTC TP/Raphael for two weeks and am extraordinarely happy with it! I waited about 1.5 years to finally find a machine that mets all my needs and wishes.
I want to thanks all you guys, because I read this forum months before I finally bought the thing and was very pleased with all the info, pro and con, you all posted!
I bought mine in Holland with Tomtom v7 bundled.
Common problems I faced and how I solved them:
1) Problem: Slow GPS Fix (10 min). Solution: Found Quick GPS pre installed on my device, ran it and have a fix now within a cool minute.
2) Problem: HTC picks up or cancels incoming call in trousers pocket. Solution: Installed AnswerDisabler 0.5.1 Thanks to the programmer! It works a treat!
So now I can clear my jacket pockets of the weight of a huge HP iPAQ 4700HX and my compact camera Canon IXUS 850. (The latter I still take with me on occasion, but for the odd picture opportunity, the HTC suffices.)
I'm wowing my friends on a regular basis with this device, showing of the nice TF3D interface and G sensor app's.
Okay, I might still have a small inconvenience left, but I will post that in a separate thread.
Thanks again and keep up all the good work!

Emiel Ratelband?

I too am a happy customer with my Touch Pro.
I faced a few slightly different inconveniences:
1. The Web Browser tab in the TouchFlo does not display the graphics. This is the screen where the YouTube icon. I've update the graphics with GIF files of a few of my more common websites and reduced the size of the images. Works after a power down but not after a reset.
2. Battery performance is still not as good as I was hoping but definitely better then my Dopod C730. I've already done the performance tweaks and this has indeed improved the battery performance. I use the device with push mail for my office email. I also enable 3G and disable Bluetooth.
3. Screen brightness under direct sunlight is bad. Can't do much about that one.
4. The TouchFlo sometimes "hang" with a black screen or frozen home screen. Haven't figured out why yet.
Other than that, I love my new toy.

I am another happy customer and the issue of the battery I dont have actually... I am in Hong Kong and bot the TP at the sole authorized retailer and not a parallel import so therefore my TP is branded which is a pain in the butt. I don’t want to flash the ROM as I’m a newbi at WM stuff so if I screw anything up, I’m dead. Also I don’t know how to get into the registry even if I install Total Commander and stuff… but back to your question….
My beef:
1) I don’t use the TP 3D and I use the standard WM screen. However, ONLY the browser Opera has the auto rotate function unless I slide out the key pad…. How annoying is that? I have found a forced rotate application which is SPB Phone Suite but I don’t want to use this as out of this entire program I only want is the force rotation function… so I’m still searching if there is a app to just force rotate the screen.

3. You can actually, if it is on auto adjust brightness. Turn it off because it toggles between 30-70% which means that you have 30% more brightness if you adjust it yourself with the slider.

@sgsdebruin: No, no Emil Ratelband. (Dutch happy-guru a few years back). Just thought it would be polite to let all the people, who spent time to do this stuff for the community, know that it's appreciated. I know it works for me if others are being appreciative so...
@kelvgoh:
1) No problem for me.
2) Battery performance could be better, yes, but I'll have it on the usb a lot anyway for synchronizing with Outlook at work, so it's not so big of a deal. I'm also thinking that battery life of a device is inversely proportional to the screen resolution.
3) Screen readibility in sunlight. Yeah, that's not so good. The screen of the device is not anti-reflective at all, what makes it really sparkle if you haven't reflections in it, but if you do, then it's bad. (See also some of the Youtube video's of the HTC. In many occasions you can clearly see the camera it's filmed with.)
4) I lucked out there too. No problem.
Fact remains that some HTC TP do have weird problems (1 and 4) and others don't. You can read more of those freak problems on the forum. It looks like the production process is not making consistent devices every time.

Mr.Sir said:
3. You can actually, if it is on auto adjust brightness. Turn it off because it toggles between 30-70% which means that you have 30% more brightness if you adjust it yourself with the slider.
Click to expand...
Click to collapse
Thanks for the tip. Unfortunately, that also increases the battery usage. Sigh, can't have everything.

hvwtp said:
@sgsdebruin: No, no Emil Ratelband. (Dutch happy-guru a few years back). Just thought it would be polite to let all the people, who spent time to do this stuff for the community, know that it's appreciated. I know it works for me if others are being appreciative so...
@kelvgoh:
1) No problem for me.
2) Battery performance could be better, yes, but I'll have it on the usb a lot anyway for synchronizing with Outlook at work, so it's not so big of a deal. I'm also thinking that battery life of a device is inversely proportional to the screen resolution.
3) Screen readibility in sunlight. Yeah, that's not so good. The screen of the device is not anti-reflective at all, what makes it really sparkle if you haven't reflections in it, but if you do, then it's bad. (See also some of the Youtube video's of the HTC. In many occasions you can clearly see the camera it's filmed with.)
4) I lucked out there too. No problem.
Fact remains that some HTC TP do have weird problems (1 and 4) and others don't. You can read more of those freak problems on the forum. It looks like the production process is not making consistent devices every time.
Click to expand...
Click to collapse
Must try and tweak the device more. Thanks for sharing.

Is there anyway possible to DISABLE microsoft tell me

This is the most annoying POS program I have ever seen , whether I have a stock rom or custom rom this annoying program pops up whenever it wants usually while Im doing something , but it also just starts for no reason while sitting on a table ! Yes I turned it off in setting , that doesnt turn it off , that doesnt do sh1t , I mean at least have an on off button for this annoyance , anyone know of a place in the registry to cut this off (gooddaytodie, heathcliff,Jax ???)!!

It's easy enough to remove it from a custom ROM, but if you're getting the app triggering randomly like that, it's probably not a software problem. That sounds like a hardware issue, with either the capacitive buttons being too sensitive (a problem some phones will exhibit, especially while plugged into a charger and then laid on their backs) or with something in the case being messed up. I've had TellMe trigger a few times when I was gripping the phone really hard playing Z0mb1es, but not since then and never while just lying there.

I was hoping Id get your attention and yes I figured it was a hardware issue with the capacitive buttons , but is there any way to disable tell me and yet retain the actions of the capacitive buttons? its really annoying , it may be a hardware issue however after researching this its quite prevalent on the new nokia phones as well I am using a samsung 1st gen focus and I do have a custom rom , if you can point to the right location in the registry to remove this pest I would be appreciative , I will report back to you to let you know how it works out?
Thanks again GDTD , always pleasure hearing from you!

I know of no way to just "disable" it, though that's probably just because I haven't looked. It's part of WebSearch.exe, which if removed or renamed would prevent TellMe from launching (it would also break the other functions of that app, though, such as the barcode scanner and Bing Music).
The Focus is indeed the device I've most commonly heard complaints of having over-sensitive buttons / touchscreen that occasionally push* themselves. I've never tried, but I've heard there's a tool - in the Diagnostics app, I think - that lets you adjust the buttons. Maybe that would help?
* I was going to say "touch", but that... didn't look right.

Thats exactly what I was thinking that there might be some controls in diagnosis that adjust the sensitivity , but, alas I dont know what they would be , if you have the time could you look for me?

I don't have any Samsung phone, and the Diagnostics app is completely different between OEMs. You're better off just doing some searches of the forums, especially the Focus sub-forum.

yep I have been, I used to know all the good codes , but I guess I will have to start searching again, thanks anyway! I think I might be heading back to Android ,after this fone has run its course , just so much you can do with the platform ,unlike windows and crapple ! I am really ticked off how Microsoft keeps sabotaging itself , win 8 phone kills win 7 phone as win 7 phone killed mobile , every two years ,ya have to start all over again ,you will never catch apple and wont even catch a dream of android!

Touchscreen issue (bad grounding)

When I put the device on to any insulating surface such as pillow/bed/couch/table I cannot normally operate it. Touch is being interrupted very frequently. This means in practice that I unintentionally press links while sliding through web pages, it is impossible to organize icons (since icon is dropped quickly), pinch-zoom is difficult, unlocking the device is hard, when text-typing it often doubles the letters etc.
Problems goes away as soon as I plug the charger, or take the device in my hand. This looks to me like a grounding issue, which was annoyingly present in some of OnePlus One and Nexus 7 devices in the past. Desperate users were hoping for a software update to solve the issue but it never came out.
Is anyone else experiencing similar problems with Mi 4c? I also tried flashing different MIUI versions, nothing helped.
Here is a video demonstrating the issue (you can enter hardware test menu by calling *#*#64663#*#* and try it by yourself):

I tested, mine is ok

I never really use my phone that way but out of curiosity, I tested it. Can confirm, issue is there. Touch screen goes crazy when scrolling facebook posts, chrome browser, possibly anywhere until I lift the phone up.
Just noticed that I needed to tap and scroll up/down harder than I used to otherwise I would miss it and the scroll would stop halfway through and will tap on whatever it is on the screen when it stopped.
Basically when I don't tap hard enough when doing the scrolling gesture, that's the time that the touchscreen goes crazy

works proper at my mi4c

I had the exact same problem. It is a defective screen. The problem started appear for me after 3 days of use, so I returned it to the store for an immediate exchange. I am not sure if you are in China or not, but if you are, you can just walk into the store and get a new one on the spot.

for me works perfect

Works ok on mine

Works fine here...

I can't even get the touch test started, running cm12.1, dailing *#*#*2664#*#*does nothing, as well as no other I've tried tested

Stenudd said:
I can't even get the touch test started, running cm12.1, dailing *#*#*2664#*#*does nothing, as well as no other I've tried tested
Click to expand...
Click to collapse
Try it with some app. For a single-touch this one is just fine: play.google.com/store/apps/details?id=com.tsaysoft.touchtest
It draws a continous line and if you lift a finger (or if you have faulty screen) the line disappears.
To test a multitouch function you can play with: play.google.com/store/apps/details?id=com.the511plus.MultiTouchTester

andrazek said:
Try it with some app. For a single-touch this one is just fine: play.google.com/store/apps/details?id=com.tsaysoft.touchtest
It draws a continous line and if you lift a finger (or if you have faulty screen) the line disappears.
To test a multitouch function you can play with: play.google.com/store/apps/details?id=com.the511plus.MultiTouchTester
Click to expand...
Click to collapse
Thank you, I'll try those.
---------- Post added at 09:56 AM ---------- Previous post was at 09:20 AM ----------
Mine is working as expected as well

found solution(the grounding problem is still a thing but this makes it less of an ass)
1) root the phone or just use the developer rom from xiaomi
2)then install Pimp my Rom from google play and grand root
3)go to tweaks-> touch-screen & display-> multi touch amount
and put it on 5.

Hello,
Yes. As a proud owner of one (unfortunately defunct cause I dropped) nexus 7 2013 I can confirm that the behavior is the same... Definitely a grounding problem.
When you leave the phone on a pillow or couch without holding it,bthe screen response is erratic. When you hold it or attach charger.. No problem.
Still beautiful device (the 4c), especially for the price. Snappy.
And smiu is very good made. (not a fan of miui roms...)

This happens only on 16gb version? What about using a plastic case? Does it solve the issue?

Ydraulikos said:
This happens only on 16gb version? What about using a plastic case? Does it solve the issue?
Click to expand...
Click to collapse
I have the 32/3. Same behavior. Not tried wit a case..

i have also found another touchscreen problem, multitouch on sides doesn't work, here the video
https://www.youtube.com/watch?v=uPC7Z2ploxc

Mess around buggy Marshmallow update for Moto G 2015

Hi everyone, moto global
Not a surprise in such a short time after Moto G 2016 has been updated to MM 6.0 internet is flooded with complaints. I had my update in UK for around a week now.
I have manufactory reset device since then twice due to following reasons and which did not solve the problem :
I am literally fuming because new update took everything away that made this phone super phone.
1) Battery time got much worse, neither my habits changed nor apps I use. I would say by 30% .
Simple browsing and reading drains 40% just in one hour.
2) Other thing is display touch issues.No matter how gentle or harder I press my finger or use fro same purpose other thinkers display thinks I want to open link, photo, jump into other page. In general open something or anything that is possible on current page. That happens flickering finger up normal speed , slower ,or faster doesn't matter.
There is clearly an issue because I had none of it while phone was on Lollipop.
3) I also noticed phone is slower opening apps, getting in and out of app , inside browser loading time got longer.
4) Why on earth would Moto not allow to downgrade it to Lollipop? I don't care you have MM6 I want to get back to Lollipop until you sort out mess around buggy MM.
......
What problems do you have?
People, please, stop exercising your flashing, roming muscle and how cool you are at that. This thread is for identifying actual/present problem on MM based Moto G 2015 .

The issue with the behavior of the touch screen is what really gets to me. I scroll and let my finger of the screen and it registers that as a press and opens some link if my finger happens to be over one as I lift it off.
I have two decent ways of reproducing some of my issues with the screen (being able to reliably reproduce problems is paramount if you want to report problems).
1. Go to http://www.msnbc.com/videos . Scroll a bit down the page and then move your finger rapidly up and down. No issue. It follows your finger perfectly. Now start playing a video on the page and try again. At least to me, after a fairly short while it simply stops moving and no longer registers my touch. I can lift my finger and put it back down and now it moves again. There's no freaking way playing a video should have priority in the kernel over keeping track of my touches. I get it's not the fastest phone in the world and i would be fine with a lot of lagging. But don't just "forget" i have my finger on the screen. Something is very clearly wrong. Not exactly sure how this was in lollipop, but I'm noticing a lot of touch screen issues in marshmallow.
2. If I scroll to the top of my app drawer (by moving my finger down) and try to scroll even further (which obviously I can't) it often takes the place where I lift my finger as a press and opens that app. If anyone can confirm this kind of behavior it will.be eaiser to go to Motorola with this

I erased the stock rom and put CM12.1 ... Solved my problems!

LeJay said:
The issue with the behavior of the touch screen is what really gets to me. I scroll and let my finger of the screen and it registers that as a press and opens some link if my finger happens to be over one as I lift it off.
I have two decent ways of reproducing some of my issues with the screen (being able to reliably reproduce problems is paramount if you want to report problems).
1. Go to http://www.msnbc.com/videos . Scroll a bit down the page and then move your finger rapidly up and down. No issue. It follows your finger perfectly. Now start playing a video on the page and try again. At least to me, after a fairly short while it simply stops moving and no longer registers my touch. I can lift my finger and put it back down and now it moves again. There's no freaking way playing a video should have priority in the kernel over keeping track of my touches. I get it's not the fastest phone in the world and i would be fine with a lot of lagging. But don't just "forget" i have my finger on the screen. Something is very clearly wrong. Not exactly sure how this was in lollipop, but I'm noticing a lot of touch screen issues in marshmallow.
2. If I scroll to the top of my app drawer (by moving my finger down) and try to scroll even further (which obviously I can't) it often takes the place where I lift my finger as a press and opens that app. If anyone can confirm this kind of behavior it will.be eaiser to go to Motorola with this
Click to expand...
Click to collapse
1. I have this issue to though it takes me quite a few times to move my thumb up and down before it freezes.
2. " and try to scroll even further (which obviously I can't) it often takes the place where I lift my finger as a press and opens that app" that's exactly what I have on facebook, androidauthority etc. Instead of page gliding further it registers finger as for press. This issue is so obvious on my phone. I can reproduce it fairly easy.

nebulaoperator said:
Hi everyone, moto global
Not a surprise in such a short time after Moto G 2016 has been updated to MM 6.0 internet is flooded with complaints. I had my update in UK for around a week now.
I have manufactory reset device since then twice due to following reasons and which did not solve the problem :
I am literally fuming because new update took everything away that made this phone super phone.
1) Battery time got much worse, neither my habits changed nor apps I use. I would say by 30% .
Simple browsing and reading drains 40% just in one hour.
2) Other thing is display touch issues.No matter how gentle or harder I press my finger or use fro same purpose other thinkers display thinks I want to open link, photo, jump into other page. In general open something or anything that is possible on current page. That happens flickering finger up normal speed , slower ,or faster doesn't matter.
There is clearly an issue because I had none of it while phone was on Lollipop.
3) I also noticed phone is slower opening apps, getting in and out of app , inside browser loading time got longer.
4) Why on earth would Moto not allow to downgrade it to Lollipop? I don't care you have MM6 I want to get back to Lollipop until you sort out mess around buggy MM.
......
What problems do you have?
Click to expand...
Click to collapse
You can downgrade to Lollipop 5.1.1 from Marshmallow..
Upgraded my Moto G 2015 to MM and had same issues like yours so I decided to downgrade to Lollipop and battery life is awesome in Lollipop... 5+ hours Screen on Time.

amangurung07 said:
You can downgrade to Lollipop 5.1.1 from Marshmallow..
Click to expand...
Click to collapse
How ? I did try factory reset it brings me back to MM 6. My phone is not rooted.

nebulaoperator said:
How ? I did try factory reset it brings me back to MM 6. My phone is not rooted.
Click to expand...
Click to collapse
Once you upgraded to MM factory resetting will not downgrade...
You have to manually flash the firmwares files for Moto G 2015 Lollipop

I am also suffering from the touch issue
I tried downgrading but it fails to write the bootloader, etc. Some detailed instructions on how to do this using fastboot would be awesome...

Can you downgrade to 5.1.1 without an unlocked bootloader?
And since the ghost input issue seems to be a software issue, can't we just tweak it somehow?

I don't experience the same issues. I really like MM, but I don't think that is much better or different from LL. But I think I have better battery, better image and no touch issues. Performance doesn't appear much different.
I upgraded from OTA and have a XT1541. Did a factory reset after the upgrade.

This upgrade to android 6.0 on my Moto g 3rd gen is killing me
- Random bouts of slowness, if it had a hard drive with spindles I'm sure I would hear it ticking away constantly
- lag when typing into search bar etc
- lag when hitting home button
- the unintended link-clicking thing when simply browsing a webpage is infuriating especially considering how SLOW it is to bring up the link then go back because you don't bloody want it opened I. The first place. aGhHHHhG!!!! ajdfhaahbs#!&#@[email protected]
- I've started receiving low battery warnings on a daily basis when I have in general not considered battery EVER during the day with this phone
- apps have been crashing or constantly bringing up the dialogue box about not responding and wait/kill it
- Gmail notification is inconsistent - I'm not getting status bar notifications for all new email, can't find a pattern - does work sometimes
Basically what was a decent phone has now turned into a P.O.S
What is actually better about MM ?
I want to downgrade to Lollipop - considering I'm taking matters into my own hands is Lollipop the best option?
Whats the best way to safely flash the phone to proposed O/S? Link to approved method please and THANKS

nebulaoperator said:
How ? I did try factory reset it brings me back to MM 6. My phone is not rooted.
Click to expand...
Click to collapse
The factory reset should have resolved most your issues. Did it not help?

MrTooPhone said:
The factory reset should have resolved most your issues. Did it not help?
Click to expand...
Click to collapse
I did twice. Didn't work for me. Now I did hard reset. Just signed in with my google account and nothing else. Not even updating apps . Will give a couple of days and see what's happening.

I can confirm after few days of hard reset issues persist. Sending phone back.

amangurung07 said:
Once you upgraded to MM factory resetting will not downgrade...
You have to manually flash the firmwares files for Moto G 2015 Lollipop
Click to expand...
Click to collapse
Did you manually flash everything but the bootloader and gpt.bin file?

playenball said:
Did you manually flash everything but the bootloader and gpt.bin file?
Click to expand...
Click to collapse
Yes...

I have problems with touchscreen too. I've documented them here: https://youtu.be/_hMp9vb2WUI

Same here. Touchscreen is driving me crazy since i updated my xt1541 to stock MM.
Specially when i scroll up/down but the phone reacts as if i clicked. (factory reset and wiping cache didn't solve the issue).

i fixed the issue wirh touch screen by just removing the screen protector (glass)

vipervault said:
I have problems with touchscreen too. I've documented them here: https://youtu.be/_hMp9vb2WUI
Click to expand...
Click to collapse
I have exactly the same problem. I think is related to the size of finger. Also at mine moto g, with the app that you used in your video, using 2 inch i having the problem, using the indices no So, with smaller touched area the problem not appear
About the ghost touch, i have no idea what they have combined in motorola, but seems that the touch is "software" managed (like a 3d render made by the cpu instead of gpu), and it seems that with the cpu under stress the problem worsens, and problably this is why it does not always happen.
I made another test: if you enable developer option and you activate the cursor position option (i don't know if is the exact english name, i'm italian), with 3 touch have a huge lag, with 4 is impossible to draw cursor positions. About this test i don't know if is a problem of touch or is a problem of developers tools. Is necessary to check with another android 6 smartphone.
I also found another bug about the energy saving. Yesterday, when the battery has dropped below 15%, the energy saving has been activated automatically, as i set, but after connecting the charger it is not deactivated. I had to repeatedly juggle with the power saving enabling option to disable it (notification bar and buttons bar still remained red even with the power saving option turned off). Today I realized that the phone lags so obscene and discovered that, although it was not notified of the power saving mode, only 1 core was active with variable frequency. I had to again turn on and off the power saving mode to have all the core active (in cpu-z the governor was ever interactive but with only cpu0 active before re enable and disable power saving mode). Some happened this thing?
F...k, i was so glad I bought a motorola moto g i hope they solve these problems.

All issues Android 10 update xz2 compact

I think it would be useful to have a collection of all bugs of the android 10 update. From my point of view it is a disaster.
I noticed the following (after I factory reset it) :
Touch issues - touching the screen lightly does nothing. I have the actually tap it... This makes writing a pain, as hard to reach keys do not always register
Backlight auto adjustment issues - now it's very aggressive and basically stupid. I'm sitting in home, in the evening, almost without moving, definetly in the same spot and the backlight just jumps around in big increments
Lag and shutter in daily usage - a restart solves this for a couple of hours...
apps are now often reloaded - memory manager is too agresive and kills background apps
GPS NOT WORKING. It was flawless before update ?
build-in swiftKey keyboard does NOT remember how and where you type IF you change the keyboard layout /position (compact, split, side, etc...). This essentially makes it useless

A factory reset is not enough , try software repair using Sony companion

Im not having touch or GPS issues, but my phone is definitely slower and laggier since the upgrade to android 10. ALso my battery seems to be depleting faster. Is there any way to roll back to 9?

veverone said:
I think it would be useful to have a collection of all bugs of the android 10 update. From my point of view it is a disaster.
I noticed the following (after I factory reset it) :
Touch issues - touching the screen lightly does nothing. I have the actually tap it... This makes writing a pain, as hard to reach keys do not always register
Backlight auto adjustment issues - now it's very aggressive and basically stupid. I'm sitting in home, in the evening, almost without moving, definetly in the same spot and the backlight just jumps around in big increments
Lag and shutter in daily usage - a restart solves this for a couple of hours...
apps are now often reloaded - memory manager is too agresive and kills background apps
GPS NOT WORKING. It was flawless before update
build-in swiftKey keyboard does NOT remember how and where you type IF you change the keyboard layout /position (compact, split, side, etc...). This essentially makes it useless
Click to expand...
Click to collapse
Wifi is often lost and quickly reconnects
fingerprint sensor isn´t as sensitive as it was before
battery drain is bigger than before
bluetooth pairing with tablet doesn´t work properly...being paired: YES, but no connection at all...tried three different tablets...bluetooth headphones work!

The camera application is crashing when I take photos.... :crying:

I really haven't faced any of those issues. The fingerprint is the only things that have become laggy, the phone is louder now when playing music, camera works great even with unlocked bootloader.
You should try to do a clean install with newflasher my phone is even rooted and works great.

carloszf said:
Im not having touch or GPS issues, but my phone is definitely slower and laggier since the upgrade to android 10. ALso my battery seems to be depleting faster. Is there any way to roll back to 9?
Click to expand...
Click to collapse
Scratch that... I am experiencing all the issues from OP's post. It is especially severe when trying to use two apps at the same time in split screen.

Sony mobile engineers answer my bug report
Android Beam doesn't work (transferring files by touching two phones with NFC).
Nothing works on this phone any more!
I will never buy another Sony phone and surely I will advice others against buying such sh*t.
------------------
I contacted the Sony support in my country and they said "the download must have been corrupt" and I "should try to reinstall" via the Xperia companion (some kind of desktop app).
Mind boggling is the fact that this answer comes "directly from Sony engineers".
Now... I guess it is clear for everyone why they f*ucked this phone so bad. Their engineers think that a corrupt file can 1) be installed successfully 2) cause all these bugs...

Hamzakovsky said:
A factory reset is not enough , try software repair using Sony companion
Click to expand...
Click to collapse
Why factory reset is not enough?
If the corect procedure is to use that "companion", WHY they pushed the update via OTA?

veverone said:
Why factory reset is not enough?
If the corect procedure is to use that "companion", WHY they pushed the update via OTA?
Click to expand...
Click to collapse
The only brand who has this crappy issue is Sony ! Companion fills all the missing files or damaged files .. during the ota download and installation sometimes things go wrong

For everyone reading this thread: there is no such thing as instalation with corrupt or missing files.
All files in today's IT world are uniquely identified and double checked after download.
Their answear is only a way of not telling us that they f*cked up this + they think that we are stupid. Some of us might be fooled by this, but surely the majority won't be.

We have primarily the camera issue, a reboot resolves it temporarily.
Anyone managed to fix these issues with a fresh Sony companion install?

52.1.A.0.618 here. Fingerprint is slower and the battery drains faster while screen on. (Standby and deep sleep are both ok). Everything else is the same as Pie, at least for me.

Add me to list of unhappy xz2 compact owners. Phone is almost unusable since the update. More often than not the finger scanner only works when you press the power button first, it lags awfully in most apps, I get errors in apps I never did before, battery drain is about the same as previous. Overall this is my last Sony. Very very poor. Should add I did full companion restore and it made zero difference

I have to add my voice to this thread, short as it happily/sadly is. Since the update I've experienced a number of issues: Fingerprint scanner is less sensitive and sometimes doesn't work, the wake-up procedure is strange, in that the icons will appear before the background loads and even though I have security set to not show notification details on the lock screen, they'll reveal for a split second before waking up to the home screen, the camera is unreliable, the timer app doesn't reset or dismiss when appearing on the notification bar..
It's the first time I've ever emailed Sony Support on what was (and I hope still will be) my favourite ever phone. They of course just tell me to factory reset. Such a shame and I hope they fix it.

majorwedgy said:
Add me to list of unhappy xz2 compact owners. Phone is almost unusable since the update. More often than not the finger scanner only works when you press the power button first, it lags awfully in most apps, I get errors in apps I never did before, battery drain is about the same as previous. Overall this is my last Sony. Very very poor. Should add I did full companion restore and it made zero difference
Click to expand...
Click to collapse
I'm having the same issue. Not sure what is wrong. I have not factory restored my phone. That is ridiculous

I also add the bug of Google Assistant in Stamina Mode:
I always keep It disabled when long press home button, but when Stamina Mode turns on, Google Assistant switches on again automatically although in settings shows that is off.

wow its been 2 years since I bought the XZ2C, had issues with the wifi and data so I went back to android 8.0, and use it for O2 priority only. Came back to see if android 10 fixed the problems. Disappointing.
I am not surprised at all that Sony still hasn't fixed any of the issues.

With today's New Update the the voicemail-Record-Volume Bug is fixed.
Finally. Too good to bei true.

tyrael11 said:
With today's New Update the the voicemail-Record-Volume Bug is fixed.
Finally. Too good to bei true.
Click to expand...
Click to collapse
there are still a lot of vital features that were bugged in android10 and i´m not sure they´ll be adressed in the near future.