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I'm convinced that the screen is slightly out of calibration - but I can see no way to reset the calibration. (I'm ex WinMo!) - it must be in there somewhere - or do i need "an app for that".
Advice appreciated
G.
I was also thinking this. Unfortunately I still have not bought the phone yet, or I would of tried creating an app to test this theory. If a touch can be captured in x/y data, we could see what the problem is with the bottom row keys.
gf_gollum said:
I'm convinced that the screen is slightly out of calibration - but I can see no way to reset the calibration. (I'm ex WinMo!) - it must be in there somewhere - or do i need "an app for that".
Advice appreciated
G.
Click to expand...
Click to collapse
The more I use the phone, I'm starting 2 think that the screen is not so much out of calibration, but is very sensitive 2 the angle that U touch the screen. when I use 2 hands 2 use the phone, It seems 2 always respond correctly
cause my finger is touching straight down, but if I use 1 hand and try 2 reach
across the it responds off a lil at times. 2 solve this I put the phone 2 the end of my
fingers and secure it as far from my thumb as possible. awkward at first 4 me be it responds correctly when I do. Hope this is clear and helps U. I do have big hands though.
esincho said:
The more I use the phone, I'm starting 2 think that the screen is not so much out of calibration, but is very sensitive 2 the angle that U touch the screen. when I use 2 hands 2 use the phone, It seems 2 always respond correctly
cause my finger is touching straight down, but if I use 1 hand and try 2 reach
across the it responds off a lil at times. 2 solve this I put the phone 2 the end of my
fingers and secure it as far from my thumb as possible. awkward at first 4 me be it responds correctly when I do. Hope this is clear and helps U. I do have big hands though.
Click to expand...
Click to collapse
I might know what you are talking about. At times I can't slide home screens when using the phone with one hand and it can get very annoying, but I blame myself rather than this wonderful phone.
I also remember my wife using the phone while it was flat on the desk and it would not respond properly, but as soon as it was picked up and did the same procedures it would work properly. We were thinking that It may have something to do with the angle of the phone and our fingers on the screen. Dont really know I just know how to get it working.
Have you guys rooted and enabled multi-touch?
If not, are you sure this isn't to do with the lack of multi-touch. On my N1 I have the same problem when using it with one hand. And I've noticed it's because part of my palm sometimes touches the screen as I'm holding the phone. As theres no multi-touch it won't register what I'm selecting with my thumb until my palm stops touching the screen.
At first I suspected it was an issue with the screen responsiveness/calibration aswell. Because as you try and tap with your thumb a few times, eventually you move your palm and it works.
However, then I took a closer look everytime it happened, and noticed part of my palm was always touching the screen.
Obviously this doesn't happen when you use two hands as usually you will then hold the phone with your fingertips, not by wrapping your hand around it.
5to1 said:
Have you guys rooted and enabled multi-touch?
If not, are you sure this isn't to do with the lack of multi-touch. On my N1 I have the same problem when using it with one hand. And I've noticed it's because part of my palm sometimes touches the screen as I'm holding the phone. As theres no multi-touch it won't register what I'm selecting with my thumb until my palm stops touching the screen.
At first I suspected it was an issue with the screen responsiveness/calibration aswell. Because as you try and tap with your thumb a few times, eventually you move your palm and it works.
However, then I took a closer look everytime it happened, and noticed part of my palm was always touching the screen.
Obviously this doesn't happen when you use two hands as usually you will then hold the phone with your fingertips, not by wrapping your hand around it.
Click to expand...
Click to collapse
Dude, thanks for using your first post on us.
I think you are correct about the palm touching the screen. I have rooted and installed the modaco custom ROM, but I have not installed anything else for multi-touch. I will definitely look into this, thanks.
rydr1 said:
Dude, thanks for using your first post on us.
I think you are correct about the palm touching the screen. I have rooted and installed the modaco custom ROM, but I have not installed anything else for multi-touch. I will definitely look into this, thanks.
Click to expand...
Click to collapse
No problem.
Coming from an iPhone it was not something I ever thought about, so was quite releaved when I figured out why it was happening.
Was on here looking for widgets when I spotted this so thought I'd register and save you scratching your head trying to figure it out like I did.
Lots of stuff to love about the phone, especially the battery life which I'm really impressed with and hadn't even expected to be a plus point over the 3GS. This was just supposed to be a stop gap until the iPhone 4G, but I'm actually thinking I may stick with it now
5to1 said:
This was just supposed to be a stop gap until the iPhone 4G, but I'm actually thinking I may stick with it now
Click to expand...
Click to collapse
If you stick with it then welcome to android.
If you don't then you just need to have fun with this phone.
I've been finding ways around the major niggles I had over the last couple of weeks. So it's looking promising that I won't be splashing out for another iPhone in June/July.
It helps that my brother has one and I've had some time to play with it and get everything the way I want it. Which is part of the reason I got it now. If it had been during a really busy period (work wise), i'd probably be back on the 3GS.
So I was thinking about the issue of palm wrap. I think the implementation of it would be fairly simple. This would probably require root access, but I digress.
You would basically disregard any input happening within 1/8" - 1/4" on the border of the screen. Well not any inputs, but any prolonged inputs. Like the inputs that happen when your fingers hang off the edge of the screen, or the palm of your hand grazing the screen when you try to press something with your thumb.
There are very few programs that use the full screen, especially near the edges. If there are it would just be a matter of putting the anti-registration on hold when the app is in the foreground.
You could even create a setting for "fat" fingers and "slim" fingers. The fatter the finger, the further out you would disregard inputs from there.
The caveat being that you have to have it running on the system level. Now that google has finally added multi touch support on their apps, I wouldn't be surprised if you have access to input information on the system level.
(I know jack about making programs on adroid, but the rum is helping my mind think)
What do you guys think?
I haven't had palm wrap problems since I bought my seidio innocase. Adds a little beef to the unit as a whole (just a little, nothing major) but keeps my palm off the edges of the screen.
i like this idea simply because I do not want to buy any sort of case for the phone
Good idea my friend.
Just out of curiosity, does everyone here hold there phone in one hand and use the other to input anything? Because I can't see any palmwrap problem unless I do this.
I almost exclusively use my nexus with one hand doing inputs with my thumb if I'm not in landscape mode and I've never had any problems with palm wrap (I might be misunderstanding the concept completely though, so feel free to correct me).
I guess it depends on the length of your fingers the base of my thumb is what mostly affects one handed use for me.
JHaste said:
i like this idea simply because I do not want to buy any sort of case for the phone
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Click to collapse
[off-topic] That is 'not' a good road to follow...get one of the soft cases or atleast the skins that you dont even notice it (personally I bought THIS and its amazing, has amazing 'grip' and it fits perfectly, unnoticeable).
[/off-topic]
I dont seem to have this problem either. But it could be helpful to others with bigger hands maybe?
I have this problem sometimes and it is annoying as heck. I don't even think you need to go to all that trouble to fix it. I think just enabling multitouch on the dexktop might fix it. Don't know how difficult that would be though.
Hi, I have just bought my new S7 and setup my fingerprint on it.
I didn't have fingerprint on my old phone so I can't compare it but I find it really inaccurate..
It gives me alot of wrongs if I am not landing my finger perfectly centered and sometimes even when it is, its still wrong..
I have tried to reassign fingerprints which does improve it for that couple of minutes but later on when I grab my phone and try to unlock it I get so many wrongs..
Is it just me? or any one else find it frustrating?
Any tips to improve it?
Thanks.
Mine never has issues, if your hands are clean and not prone to being sweaty then I would exchange it.
mcjordan92 said:
Hi, I have just bought my new S7 and setup my fingerprint on it.
I didn't have fingerprint on my old phone so I can't compare it but I find it really inaccurate..
It gives me alot of wrongs if I am not landing my finger perfectly centered and sometimes even when it is, its still wrong..
I have tried to reassign fingerprints which does improve it for that couple of minutes but later on when I grab my phone and try to unlock it I get so many wrongs..
Is it just me? or any one else find it frustrating?
Any tips to improve it?
Thanks.
Click to expand...
Click to collapse
Unlike naturally how we expect it to work or how the other sensors like iPhone's, Nexus 6p's etc. works, with Galaxy S7 you should be careful when registering the fingerprint because of the relatively small surface area of the sensor. To make it clear, you can cover almost the whole finger print (considering the relatively large rounded shape of the sensor) in various other devices. While in the case of S7 you should only register the fingerprint in the way your finger will naturally positioned when unlocking. In my case considering the thumb, only an edge of the thumb will only get in contact with the sensor not the the center part or the other areas of the print. So just register the print in the way you normally hold and unlock the phone not keeping in a flat area and registering. If this works there is nothing wrong with the sensor. Otherwise you gonna need to replace the unit.
PS: Correct me if I'm wrong @cadcamaro ;-P
try registering same finger 2 or 3 times, this helps a lot increasing the accuracy of the scanner.
tip and sides of the finger is very important when registering
Sent from my SM-G935F using Tapatalk
Sheryl John said:
Unlike naturally how we expect it to work or how the other sensors like iPhone's, Nexus 6p's etc. works, with Galaxy S7 you should be careful when registering the fingerprint because of the relatively small surface area of the sensor. To make it clear, you can cover almost the whole finger print (considering the relatively large rounded shape of the sensor) in various other devices. While in the case of S7 you should only register the fingerprint in the way your finger will naturally positioned when unlocking. In my case considering the thumb, only an edge of the thumb will only get in contact with the sensor not the the center part or the other areas of the print. So just register the print in the way you normally hold and unlock the phone not keeping in a flat area and registering. If this works there is nothing wrong with the sensor. Otherwise you gonna need to replace the unit.
PS: Correct me if I'm wrong @cadcamaro ;-P
Click to expand...
Click to collapse
I personally set up my thumb when my phone is in my hand already, I also make sure that I move my thumb around and read as much of it as possible.
Thanks for all of your tips!!
I don't think my sensor is defected, it works after all..
I'll try the trick for registering only the tip of the thumb which indeed is what usually presses the button.. in fact I did register that part but not only that..
And about the register more than one time the same finger, does this thing actually recommended?
I mean its kinda ruin the machine learning of that thing.. it gets 2 different fingers that looks alike isn't it?
For me, using the thumb only works if I use/register the center of the thumb. The tip never works, but I can live with that. Center always works
works perfectly for me. in comparison to my S6's finger print sensor, this one is 10x better - faster to recognize and unlock and much more accurate.
I'm trying to find out if my device is faulty as the finger print sensor is extremely inconsistent.
Previously capacitive finger print sensors I've used have pretty much been flawless unless your finger was dirty or wet, but I'm getting far too many failures to unlock the Fold2. I'm either greeted with "No match", "Cover the entire sensor" or "Wipe the finger print sensor" messages. It's very temperamental - I can click the button to turn the screen and keep my finger in place and it will give me "No match", if I slightly raise my finger off the button and rest it back on the sensor with my finger in place it will unlock....
I have registered this finger (index on right hand) 4 times in the settings. I can test my fingers in the biometrics section of the app and it seems to register a print every time so it looks like it's an issue with how the sensor works when actually unlocking the phone.
Works fine here, but disabled it. The placement is ridiculous!
/CK
Same thing for me, works fine in apps and elsewhere but unlocking the screen is as frustrating as hell..... had the same issue with the S10e but hoped they had improved things. On research (since the S10e) I believe this only affects certain types of people like me with certain types of skin/fingerprint characteristics. Rear fingerprint scanners are no issue for me at all, it's just side mount !!
It took some getting used to but I like it now. I do wish they where up higher.
I noticed that the way I hold the phone and the placement of the sensor had me using the side of my index and thumb rather than the center of either. I put both in again while being careful to use the side rather center of my finger and it works fine now. Another thing that's a little of a push is that you can set it to always hot which helps. The push part comes in because you can trigger it enough while simply holding the phone that you'll max your attempts accidentally and have to put in your password.
Works fine for me, but as others say, the placement is awful. Holding the closed phone in your hand the way you normally would and you touch the sensor causing the 5 attempted unlocks to kick in so I often end up needing to use pattern unlock.
Works much faster than the Z Flip. But the placement is terrible.
Sent from my SM-F916U1 using Tapatalk
..
I am not sure they could have placed it anywhere else.
An in-screen one on the front wouldn't be helpful when you are using the inner screen, and one on the back would be very awkward with the phone open, especially as the inner screen is probably used equally in both portrait and landscape. Certainly wouldn't expect one on the inner screen anyway, the technology is not up to that yet.
But compared to my Note 20 Ultra, the fingerprint reader on the Fold 2 is far more reliable and quicker in my experience.
As someone else said here, the trick is to register your thumb predominantly and scan the edges of your thumb. Note how you hold your phone and use the sensor naturally and use that part of your thumb or finger when registering your prints. And register more than one set using the same finger or thumb.
..
Flawless for me
It's a million times better than the S20 series!
Much better than the Flip.
Sent from my SM-F916U1 using Tapatalk
Works perfectly for me. Better than my Note 10+ did. I like a physical button much better than in-screen. That being said, my N20U fingerprint scanner also works better than the N10+. I have small hands so that might also help. I don't think the placement would be that good for my Husband's large hands though...
Works fine for me!
its fine for me. i had to set it for a few fingers though based on the diff ways of holding it
OG Fold user here and it's absolutely awful and inconsistent for me. Easily the worst scanner I've ever used in a phone.
My problem is locating it on the side of the phone if there was some sort of indentation or something to better locate it, I think it would work better.
I find it pretty reliable to the point that I can unlock it without trying based on how I reach for my phone in my pocket. I also find it mostly well-placed when holding it with the main screen open and using it for apps or to unlock the phone.
I just got a One Hyper and generally love it, EXCEPT the fingerprint sensor almost never works? My previous Motorola G5 Plus gets my finger/thumb pretty much instantly every time. No matter how many times I've deleted and reprogrammed the fingerprints on this One Hyper it only recognizes a finger press 1 out of 10 or 20 presses???? Seems like it worked better, but not near perfectly when I first started using it and it's been all but entirely useless since I did the Android 11 upgrade soon after getting it?
I've watched several video reviews that either don't mention this being a problem or even say the fingerprint sensor works well??? So, I'm thinking I may have gotten a dud? I'd just return it to Amazon, but I bought it in the USA right before returning to Canada and I even left the box in the US. Maybe Motorola would swap it out under warranty? Or maybe I could just pay for a replacement sensor?
I would return it.
If you get a replacement, disable OTA updates and leave it on 10. Android 11/12 are a mess.
Scoped storage and forced encryption are fully active.
As I mentioned, returning it would be complex, possibly impossible. I could get the original box sent to me in Canada since I left it at my mom's house in the US? Maybe I could get a swap out from Motorola, I'd likely have to send my current unit to the US and might have to get the replacement sent to the US and forwarded to me here in Canada?
What a mess. I should have taken the issue more seriously when I first got it, should have done a return to Amazon right off the bat.
I have a support escalation request in with Motorola, so we'll see where that goes I suppose. The first teir support guy just suggested the classic, "First, Do a factory reset." I really doubt that'll fix this phone. And I've spent days getting this phone set up to my liking. But if this sensor isn't ever going to work, that's a deal breaker. Way too used to working fingerprint unlocking to go back to a password.
Well, I haven't heard from Motorola yet, but I trained the same finger for all 5 available fingers and now it unlocks perfectly every time? It seems to get my thumb with only one "finger" trained with it. That's what I use on my G5 Plus, because the sensor is on the front. I like the phone a lot in general, so I was VERY keen to find a solution. But disappointing, as I'd like to be able to train more than one finger! The 5 fingerprint limit is a little frustrating. The fact that the software isn't robust enough to actually learn my prints in the one little training session it gives is pretty frustrating! You should be able to go into those settings and keep on adding finger presses to train it better, faster manually. AND It sure would be nice if you could set your own limit for unsuccessful tries before it makes you enter a PIN or password. I was simply never getting in in the number of allowed presses. So I don't think it was training the AI very well, thus not improving the recognition.
So, solution seemingly found, I don't >think< this is a hardware or design flaw? Sure does seem like lousy software, perhaps in the Android 11 code? I didn't use it with 10 very long, but it did seem to do a lot better recognizing my fingerprints before I did the 11 update.
AHHHHH!!!!! And this morning the same finger that was unlocking pretty much instantly every time after yesterdays "fix" isn't recognized try after try after try this morning??
No one else is having these kinds of issues? Everyone is getting fast, consistent fingerprint recognition?
Otherwise I love this phone! The pop up selfy cam so when it's face up on a table I know no camera can see anything unless that front camera is popped out is so perfect I do not understand why that's not on most phones??!! Notches and holes in screens are going to be so dated and laughable as soon as that falls out of fashion. Good cameras. Plenty of built in storage AND an SD slot? Dual sims?!!! (American living in Canada here!) 3.5mm analog headphone jack??? This is my PERFECT phone, at least for this price. EXCEPT if I can't get consistent, fast fingerrpint recognition, I am simply not going to keep this phone. WTF???!!!! WHY is does this work so dramatically worse than my old G5 Plus??
Deleted all fingerprints. Set three to my pointer finder, one to my middle finger, one to my thumb. It's working pretty much perfectly now! On either finger and the thumb it seems. BUT, for how long??!! Will I wake up tomorrow and have to reprogram all five fingerprints?? At this point, I have to assume it's going to stop working in the next day or so??? Pray I'm wrong!!!!