Phone turns on but no menus - Xperia Z5 Q&A, Help & Troubleshooting

Hello guys. My z5 was in repair for a broken screen and it's been repaired by the same people before with no issues. However this time it sat in storage for about two months before I used it again. It started up, but all I see is the xperia wallpaper and holding the power button shows the shut down and reset icons. How do I solve this? There are n menu or icons at all n Thanks

Nevermind. The phone fixed itself after booting up for a while.

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screen wont come on but I still have audio

So I've had my Transformer for several months now and it's been great. Today was the first time I've had this issue where my screen wont come back on but I can still hear emails and other audio happen in the background. This happened earlier today and then suddenly the screen came back on. Well about an hour ago it happened again. I tried turning the screen on and nothing but i'm still getting audio.
I've tried holding down the power button for 5+ seconds to try to get it to power off but it's not turning off that i'm aware of. Is there some other type of combo i can do to try to get it to respond? I've also pressed the power button, vol up and vol down to make sure no button is accidentally held in.
Any help? I would like to get this working again and not have to RMA it. I'm also running Prime v1.82 ROM.
When the screen went dark were you moving the TF at all? Any recent jarring? Sounds like possibly a connection has come loose. Just a thought.
skeeterpro said:
When the screen went dark were you moving the TF at all? Any recent jarring? Sounds like possibly a connection has come loose. Just a thought.
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Click to collapse
how can i check the connection? Is there a "how to" for accessing the internals of this unit? I would like to check that before sending the unit back if possible.
matrix311 said:
So I've had my Transformer for several months now and it's been great. Today was the first time I've had this issue where my screen wont come back on but I can still hear emails and other audio happen in the background. This happened earlier today and then suddenly the screen came back on. Well about an hour ago it happened again. I tried turning the screen on and nothing but i'm still getting audio.
I've tried holding down the power button for 5+ seconds to try to get it to power off but it's not turning off that i'm aware of. Is there some other type of combo i can do to try to get it to respond? I've also pressed the power button, vol up and vol down to make sure no button is accidentally held in.
Any help? I would like to get this working again and not have to RMA it. I'm also running Prime v1.82 ROM.
Click to expand...
Click to collapse
Try holding down the Power + VolDown key at the same time. This will reboot your device...
I don't know if this pertains to your particular issue but are you running a different launcher? If so it may want you to choose which launcher at startup. If the picker window pops up and doesn't show because of a bug in Honeycomb the screen will go dark and you won't see the picker window. When it does it again try turning the screen to portrait and then back again to landscape and see if the picker window will show. Of course you will need to have Auto Rotate screen checked on in the settings for you to do this also.
I had this happen one day on my phone, and it was the launcher issue....

sleep of death? my tab wont respond to anything

I had my tablet for 2 days now but it all of sudden, the tab became unresponsive.
I was using it this morning and it went to sleep (I didn't lock it with button), and when I went back to turn it on, and that's when I found out it was dead.
the tablet does not respond to power button, charger or computer.
Anyone have a similar fault?
I can't believe I have to send this back to hk now for repair.
Have you tried turning it on to either download or recovery mode?
What is that mode?
I got it to turn on finally while tryibg bunch of random combos (volumn down + power) and (volume up and power)
etc
Try holding power button on for up to 20 secs worked for someone on the av forums
my tab every two days just freezes.... i have to press power for a few sec for it to reboot
Had a similar issue recently. When my device went to sleep it wouldn't wake 'normally' I could hear the volume up/down sounds but no picture. had to hold down for an extended period to reboot.
I checked what was using the most battery and it turned out to be "media" I had some issues w/ my ext SD card recently and noticed when I removed it all was fine.
so that was my solutions (as for why my SD card is giving me grief, that's anther yet to be determined issue) but atleast it 'wakes' normally and my battery doesn't drain like crazy.
I have the same problem - Tab go to sleep mode and death. Nothing is working. Have anybody idea what to do with it. I have only 1 idea - take it to service
Edit - Problem solved ;-) Conect Tab to PC while pressing VolDown. It start charging and after while you can start device.
I've got a similar issue. When you hit the power button to wake it from sleep, nothing works and you barely see the bottom taskbar. Reboot obviously fixes it. It happens pretty randomly every other day or so.
Hi , i was just thinking it may be of some help if you posted more info .
What ROM you are running .
What ROM you loaded before this one .
How you loaded the ROM you are currently running .
The reason I ask is that these problems may be ROM related and if thats so
you may help others to avoid the same problem .
Oh by the way , I have had this same problem show up with other devices and also
with computers not booting and it was caused by a SD card .
P.S good luck wish i could help .

Shutting down when i press the power button

Hi guys!
I face a problem with my n5 i m on stock android 6 so yesterday suddenly my phone switch off. It took me over 3 h to understand that.when i press the power button to unlock or lock to sleep mode my phone (2 to 3 times ) switching off. I dont consider that a factory reset will help because i m running this software over a month without problems.!!!anyone can help me?? I m desperate!!! Thanks..
The same thing is happening to a phone I have on my desk. I can be using it and it will suddenly power off if I touch the power button. I thought it might be a battery problem but that's not it because I swapped in a working battery. I also tested the power button contacts with a multimeter and the contacts seem fine which leads me to believe the problem is inside the power button and the button needs to be replaced.

Power,Volume and camera buttons have all stopped working... and now the phone is off

The title is pretty self explanatory. Noticed when i woke up that neither the power, volume or the camera buttons work. They still clicked when pushed but no function beyond that. The phone its self still worked before i pressed the yellow reset button next to the sim card slot. when i pressed the yellow reset button the phone vibrated and turned off, never to come back on. When i plug it into a charger it still has the LED light except its off so i cant just press the power button to turn it back on. When plugged into the computer, then computer recognises that a device has been plugged in (makes the dun-duh! sound) but the phone is not recognised by either the PC companion or Sony EMMA. Same deal with pulling it into a mac. The Sony mac companion program pops up automatically , it says it does not have any device connected, despite it popping up when i plug my phone in...Ive put adb on my computer and tried adb reboot but again it does not recognise the phone while its off. Is there anything i can do to fix this phone or at least turn it back on? I've spent enough on getting this phone prepared as it is so a DIY fix would be great.any help at all would be much appreciated, thanks
I too am having issues while restarting my z3 after switching power key does not works.
It boots only when I connect it too my pc (still dead) and then press the yellow button(try the yellow button before connecting the pc too),but all the hardware keys works perfectly except the power which is just functinal.
khanjunaid said:
I too am having issues while restarting my z3 after switching power key does not works.
It boots only when I connect it too my pc (still dead) and then press the yellow button(try the yellow button before connecting the pc too),but all the hardware keys works perfectly except the power which is just functinal.
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Click to collapse
No luck unfortunately. When i plug it into the computer the Sony logo pops up and goes to the charging screen. When i press the yellow button just after plugging it in it just restarts and does the same thing. Thanks anyway
That's exactly what happened to my phone last time,managed to get it started after some random trials ( it started using the normal power key after removing it from pc & letting it rest for some time)
Keep me posted if u manage to solve it.
khanjunaid said:
That's exactly what happened to my phone last time,managed to get it started after some random trials ( it started using the normal power key after removing it from pc & letting it rest for some time)
Keep me posted if u manage to solve it.
Click to expand...
Click to collapse
Will do, I've gotten in contact with the sellers and they are happy to inspect the phone for warranty claims to see if I've done anything to it to trigger the breakage, so ill be sending it off tomorrow . You may not be able to answer this but i might as well ask, I got a whole screen replacement for the phone a few months ago as i had dropped it and the screen had smashed etc. The screen replacement all went well. Do you think the re sellers will know/care that the screen has been replaced? Will it impact upon my warranty claim? I don't plan on telling them I've gotten the screen replaced but I'm just worried they'll find out and say my warranty has been voided.
I replaced my phone's speaker from 3rd party,right after that I am having problem to restart the device.
I think Your warranty is probably gone.
Try to flash Ftf file,i didn't cause I don't wanna loose my root.(changing between roms help a bit)
when you open the phone and remove the battery, you can see like some flat wires. those connect all your buttons, screen, loudspeaker and other things to the motherboard. I'd say that the problem is in this flat wires if the buttons do not work. It can be changed but don't try it if you do not have some practical skill since the z3 is not really an easy phone to repair, it's all glued >.<
ps.
this is what i'm talking about, to be clear: http://www.ebay.it/itm/FLAT-FLEX-TA...008493?hash=item2c9efe04ad:g:4QkAAOSwyQtVt5MY

LG G4 won't go past LG Logo

Hi, so I was using my phone yesterday and suddenly it froze. Pressing the on-screen home button would do nothing so like it was completely frozen. So I took out the battery and put it back and tried to restart it. It would load to the LG Logo and then just a blank screen. I know it's not a battery issue because when I plug it in, it will show the charging icon and charge. I've tried data resetting it, but even that didn't help or change anything. Also when I did a data reset, it will freeze on the screen for a few seconds after I pressed yes and then would restart and show me the LG logo and then the blank screen again.
Any help for a poor soul who just wants to text this cute new girl he's started talking to and doesn't wanna mess up his chances? Thank you <3
Edit:The Blue LED also flashes on start up
yotorogo said:
Hi, so I was using my phone yesterday and suddenly it froze. Pressing the on-screen home button would do nothing so like it was completely frozen. So I took out the battery and put it back and tried to restart it. It would load to the LG Logo and then just a blank screen. I know it's not a battery issue because when I plug it in, it will show the charging icon and charge. I've tried data resetting it, but even that didn't help or change anything. Also when I did a data reset, it will freeze on the screen for a few seconds after I pressed yes and then would restart and show me the LG logo and then the blank screen again.
Any help for a poor soul who just wants to text this cute new girl he's started talking to and doesn't wanna mess up his chances? Thank you <3
Edit:The Blue LED also flashes on start up
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Was the phone completely stock? If so this is a hardware failure and only fix is warranty
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