screen wont come on but I still have audio - Eee Pad Transformer Q&A, Help & Troubleshooting

So I've had my Transformer for several months now and it's been great. Today was the first time I've had this issue where my screen wont come back on but I can still hear emails and other audio happen in the background. This happened earlier today and then suddenly the screen came back on. Well about an hour ago it happened again. I tried turning the screen on and nothing but i'm still getting audio.
I've tried holding down the power button for 5+ seconds to try to get it to power off but it's not turning off that i'm aware of. Is there some other type of combo i can do to try to get it to respond? I've also pressed the power button, vol up and vol down to make sure no button is accidentally held in.
Any help? I would like to get this working again and not have to RMA it. I'm also running Prime v1.82 ROM.

When the screen went dark were you moving the TF at all? Any recent jarring? Sounds like possibly a connection has come loose. Just a thought.

skeeterpro said:
When the screen went dark were you moving the TF at all? Any recent jarring? Sounds like possibly a connection has come loose. Just a thought.
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how can i check the connection? Is there a "how to" for accessing the internals of this unit? I would like to check that before sending the unit back if possible.

matrix311 said:
So I've had my Transformer for several months now and it's been great. Today was the first time I've had this issue where my screen wont come back on but I can still hear emails and other audio happen in the background. This happened earlier today and then suddenly the screen came back on. Well about an hour ago it happened again. I tried turning the screen on and nothing but i'm still getting audio.
I've tried holding down the power button for 5+ seconds to try to get it to power off but it's not turning off that i'm aware of. Is there some other type of combo i can do to try to get it to respond? I've also pressed the power button, vol up and vol down to make sure no button is accidentally held in.
Any help? I would like to get this working again and not have to RMA it. I'm also running Prime v1.82 ROM.
Click to expand...
Click to collapse
Try holding down the Power + VolDown key at the same time. This will reboot your device...

I don't know if this pertains to your particular issue but are you running a different launcher? If so it may want you to choose which launcher at startup. If the picker window pops up and doesn't show because of a bug in Honeycomb the screen will go dark and you won't see the picker window. When it does it again try turning the screen to portrait and then back again to landscape and see if the picker window will show. Of course you will need to have Auto Rotate screen checked on in the settings for you to do this also.

I had this happen one day on my phone, and it was the launcher issue....

Related

Random Bootloop / Auto power-on / No download / holy crap

I think my Infuse crapped out on me. After about a week on Slimbean, while texting, my phone decided to shut off and start bootlooping. I sat there and was like... wtf
I tried entering recovery, couldn't get to it. I removed the battery and re-inserted it then another strange thing happened, it powered on by itself. Now I know something definitely going on. Tried getting into recovery for another 15mins and gave up. I then loaded up heimdall and tried entering download mode.... It doesn't work either! I've tried so many times too. What the hell is going on with my phone?! I was holding out until 2013 to upgrade because my infuse was doing well and I don't really like anything that's on the market right now. But with the recently announced Note II, I may find something extremely temporary and go to that, but main plan is to fix this and wait for 2013. So any ideas on what to do?
I had the same issue as you homie. Your power button is jammed. I had to take mine apart and clean out the power button. After I did that it wasn't rebooting by it self anymore. Or what you can do is when it turns on press the power button continuously until it stays on. Now I don't even touch the the power button at all. I use the power widgets to put it to sleep and I use the volume button to wake it up.
*Fi Mi JellyBean Gone Paro*
Yep...its the power button
Sent from my HTC PH39100 using Tapatalk 2
Opened up my phone and tried cleaning it, still same thing. Maybe the button itself is actually broken... Maybe I should desolder it...
Alright so it was the power button. I desoldered it and now the phone works... just without a power button. The only problem now is trying to flash a Rom via CWM. The home button doesn't work either, it just makes the menu disappear, as with the menu button as well. Is there another way to flash a rom Via heimdall or odin? I particularly would like to go the slimbean route but I need to flash ICS first. Any and all help would be appreciated!

Broken Power Button?

So I was using my phone earlier and the screen randomly went dark, as if it had timed out. I woke it back up with the home button, then same thing happened again about 10 minutes later. I figured my case pinched the button or something to turn it off. It turns out that now the power button shows no response, at all. No matter how many times or ways I push on it.
Did it just fry? Just like that? Any ways I could test to see if the button itself is the culprit or if it could be any other factor?
First thing I would probably do is Odin back to stock and see if it still doesn't work. If not, I'd say it's a hardware problem.
Sent from my SCH-I535 using Tapatalk 2
Boot into CWM recovery, and do a key test and see if the power button is seen. Its under advanced options. use the integrated menu in cwm. Also you need the touch version of CWM recovery. Because if your power button doesn't work you wont be able to select anything.
Kawirider1228 said:
So I was using my phone earlier and the screen randomly went dark, as if it had timed out. I woke it back up with the home button, then same thing happened again about 10 minutes later. I figured my case pinched the button or something to turn it off. It turns out that now the power button shows no response, at all. No matter how many times or ways I push on it.
Did it just fry? Just like that? Any ways I could test to see if the button itself is the culprit or if it could be any other factor?
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Click to collapse

[Q] Screen won't turn on/can't boot

I think my problems began when I installed the OTA 4.2 update recently. The entire system bogged down and became pretty much unusuable. Often, I had to press the power button 3-4 times to turn on the screen if the screen timed out. Sometimes I would have to wait for at least 5 minutes before I could wake the screen again.
But since a week, I can't get my Transformer Infinity to wake up, at all. When I press the power button nothing happens. If I hold it for a long period of time (10 seconds) it gives a short buzz, but nothing visible happens otherwise.
I have tried pretty much everything I can imagine now. I have even tried to drain the battery completely (then absolutely nothing happens when I press the power button) and re-charge the device, but the problem persists. I have tried to start it connected to the keyboard dock and without, but for no reason.
Connecting the TF to a desktop computer doesn't seem to do anything either.
Please, can anyone give me a hint?
Hrafnahnef said:
I think my problems began when I installed the OTA 4.2 update recently. The entire system bogged down and became pretty much unusuable. Often, I had to press the power button 3-4 times to turn on the screen if the screen timed out. Sometimes I would have to wait for at least 5 minutes before I could wake the screen again.
But since a week, I can't get my Transformer Infinity to wake up, at all. When I press the power button nothing happens. If I hold it for a long period of time (10 seconds) it gives a short buzz, but nothing visible happens otherwise.
I have tried pretty much everything I can imagine now. I have even tried to drain the battery completely (then absolutely nothing happens when I press the power button) and re-charge the device, but the problem persists. I have tried to start it connected to the keyboard dock and without, but for no reason.
Connecting the TF to a desktop computer doesn't seem to do anything either.
Please, can anyone give me a hint?
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Click to collapse
Sorry, but I think it's time to call Asus Tech support for an RMA.
Hrafnahnef said:
I think my problems began when I installed the OTA 4.2 update recently. The entire system bogged down and became pretty much unusuable. Often, I had to press the power button 3-4 times to turn on the screen if the screen timed out. Sometimes I would have to wait for at least 5 minutes before I could wake the screen again.
But since a week, I can't get my Transformer Infinity to wake up, at all. When I press the power button nothing happens. If I hold it for a long period of time (10 seconds) it gives a short buzz, but nothing visible happens otherwise.
I have tried pretty much everything I can imagine now. I have even tried to drain the battery completely (then absolutely nothing happens when I press the power button) and re-charge the device, but the problem persists. I have tried to start it connected to the keyboard dock and without, but for no reason.
Connecting the TF to a desktop computer doesn't seem to do anything either.
Please, can anyone give me a hint?
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Click to collapse
Hmm i often have he issue with needed to press the power button a few times to wake the screen. Just thought it was 'one of those things' hope this doesn't happen.
KinetiClutch said:
Hmm i often have he issue with needed to press the power button a few times to wake the screen. Just thought it was 'one of those things' hope this doesn't happen.
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Click to collapse
Actually, I have had that problem for months, and I thought it was "on of those things" too, but it instantly got worse after my 4.2 update. Up until last week when it just stopped turning on again all of a sudden.
I have also tried plugging the MicroHDMI to a larger screen, but the screen just complains that there is no signal in the HDMI cable.
I have contacted my local ASUS support in a vain hope they can direct me at a solution that doesn't involve me loosing my device for a lengthy period of time and getting it back without my precious (un-backuped:crying vacation photos.
Hrafnahnef said:
Actually, I have had that problem for months, and I thought it was "on of those things" too, but it instantly got worse after my 4.2 update. Up until last week when it just stopped turning on again all of a sudden.
I have also tried plugging the MicroHDMI to a larger screen, but the screen just complains that there is no signal in the HDMI cable.
I have contacted my local ASUS support in a vain hope they can direct me at a solution that doesn't involve me loosing my device for a lengthy period of time and getting it back without my precious (un-backuped:crying vacation photos.
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Click to collapse
A lesson learn, I always keep all my stuff on sdcard, never on internal storage.
Same Problem Here
I just got my tf700t April 17, and I used it for a few days and did the updates before going on vacation for a week. After a few days on vacation, I noticed the volume rocker wasn't responding all the time. I tried to restart the tablet, and once it shut off, it never came back on. Same issues as original post... Screen doesn't turn on. If I hold the power button down for 10 seconds it vibrates, but nothing happens. Very upset to spend this kind of money on a tablet to not even be able to use it for a week. I will be sending it in for RMA... I have tried everything in every post to try and fix the problem, but the screen just doesn't want to turn on. Hope Asus will be quick about it!!!
Keith

Nexus 5 Random Shutdown Frequent Problem

I don't understand how exactly can I explain the situation, but I'll be as specific as I can. Please try to understand and help me from this.
My Nexus 5 is on Marshmallow without any roots etc ever. Now, the problem goes like this:
Suppose I press power button once, then screen should turn on/off once. Now this which happens normally in any phone happens in mine for first few times, then it starts like if I press power button once to turn screen off, it goes from off and turns back on, I again press power button, again from on it goes off and back on, this keeps on happening until I try my luck for it to off, but then sometimes it happens like after so much pressing it eventually show me "power off" option on screen(which generally should open if I hold the power button). Now once I encounter this "power off", no matter what I do, I power off/not, it'll automatically turn off, and this happened atleast 10+ times till date. So finally whenever I encounter "power off" option, which sometimes comes when I try to turn screen on or sometimes off, but never I hold the power button, but finally even If I don't click on power off, it'll power off.
And that isn't yet strange till there, normally now "Google" shows on screen when device is powered on, but here after encountering "power off" it shows "Google" and turns off.
This problem has happened to me from maybe starting a week ago, atfirst I ruled it as maybe hardware problem, cause after 3 factory resets, nothing changed, but then when I did wipe system cache and data format from recovery screen, everything got resolved. But this too remained for 2-3 days, again same problem started after it, I this time cleared system cache from recovery, and this time too it helped somewhat. so I can atleast say that it isn't a hardware power button problem, but something which I don't know what, always creating problems from software.
Now this problem has developed itself, because now the power button is kinda working okay, but now the "power off" comes on screen automatically, I can say once-twice a day, and as explained 'n' times before, once I encounter this, mobile turns off.
So everytime I've to turn phone on after this, and pray that it doesn't repeat, but it's yet going on, and i'm so pissed off by this phone, I regret buying this, honestly as till now mentioned I tried whatever I could/I knew, but nothing, nothing's helping me.
Also the problem intensifies when phone is on charge & "power off" is encountered, then the phone goes to turning off and "Google" is shown, then it shows "Google" then turns off, then it shows "Google" then turns off, and this loop keeps on going.
Finally I hope i'm as clear as possible, if someone can please help, I can guarantee any kind of format will just resolve the problem for few days only, and hardware power button problem i'm not feeling it as formats basically help it great, but anyway if I'm going wrong somewhere/need proper explanation somewhere then please tell but resolve this asap.
Phone's from India and it's been 1 year since bought and atleast a month from the Marshmallow OTA update and this problem started randomly without me doing anything I guess from a week ago.
I think you should take a look at that power button.
It's your battery. I was having the same problem with my nexus, I replaced the battery and the reboots are gone.
Mine did this exact thing a couple of weeks ago. really annoying and couldn't put my finger on it, until i got so annoyed that when it came up with the power off notification I repeatedly pressed the power button for maybe 20 times, this resolved it for a few days, though to be honest, the best advice that someone posted, was that a sharp shock to the side of the phone that the button is on resolved it, been over a week now and it's been fine.
I put it down to the case i had on it, harbouring small dirt that was getting into the button housing and interfering.
try it out, failing that, perhaps a new power button, i did have one in my ebay basket, though i don't need to go down that route, not for the foreseeable anyway.
**edit
incidentally, i went down the software route too wiping caches etc. no avail.

Z5 hard bricked? Xposed?

So, phone was working great for a while. After the Camera 2.0 was working with xposed, I decided to flash xposed. Right after installing it, it started randomly rebooting, a lot. Like, whenever anything intensive was happening. About couple days later, I decided it wasn't worth it anymore and I ran the xposed uninstaller and cleared the caches.
It booted up okay. The launcher was pretty sluggish though. I opened up an app and I just got a black screen. Nav buttons were still there along with the status bar. Nav buttons were non responsive. Status bar could be pulled down though. I clicked settings, just to do something. Settings also didn't open. I hit the power button to do a restart, and selected restart. It just hung there for a couple of minutes. I forced a shutdown with Vol Up + Power. It did the three short vibrates and powered down.
Now, it won't power back up. Literally non responsive. It doesn't get to the Sony logo, it doesn't vibrate, screen doesn't turn on, and no LED status light comes on. I plug it into the charger, and no status light comes on. I tried Vol Up + Power again, and still nothing. I can't get it into fastboot or flash mode, or have it give any indication that it is alive. I tried pressing and holding the power off button by the SIM tray and get absolutely nothing.
Any ideas?
bazhip said:
So, phone was working great for a while. After the Camera 2.0 was working with xposed, I decided to flash xposed. Right after installing it, it started randomly rebooting, a lot. Like, whenever anything intensive was happening. About couple days later, I decided it wasn't worth it anymore and I ran the xposed uninstaller and cleared the caches.
It booted up okay. The launcher was pretty sluggish though. I opened up an app and I just got a black screen. Nav buttons were still there along with the status bar. Nav buttons were non responsive. Status bar could be pulled down though. I clicked settings, just to do something. Settings also didn't open. I hit the power button to do a restart, and selected restart. It just hung there for a couple of minutes. I forced a shutdown with Vol Up + Power. It did the three short vibrates and powered down.
Now, it won't power back up. Literally non responsive. It doesn't get to the Sony logo, it doesn't vibrate, screen doesn't turn on, and no LED status light comes on. I plug it into the charger, and no status light comes on. I tried Vol Up + Power again, and still nothing. I can't get it into fastboot or flash mode, or have it give any indication that it is alive. I tried pressing and holding the power off button by the SIM tray and get absolutely nothing.
Any ideas?
Click to expand...
Click to collapse
At least try plugging it in to your computer, see if it gets recognized
redandblack1287 said:
At least try plugging it in to your computer, see if it gets recognized
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Click to collapse
Ah, forgot to mention that. I'm on an osx box right now, but I'm seeing no indication of anything.
bazhip said:
Ah, forgot to mention that. I'm on an osx box right now, but I'm seeing no indication of anything.
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Click to collapse
Have you held the power button for an extremely long time, like 15 seconds or so?
redandblack1287 said:
Have you held the power button for an extremely long time, like 15 seconds or so?
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Click to collapse
Well, something now. It is registering with the computer as QHUSB_BULK
bazhip said:
Well, something now. It is registering with the computer as QHUSB_BULK
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Click to collapse
I'm not an expert in this area but I'd try to get to a windows computer and see if you can get the Sony software to recognize it. Might be able to reflash or repair
DeadBoot Repair
from where these files can be download ??
elabel-E6653-row-row_201510090624488.1_32.0.A.6.152_S1-ELABEL-LIVE-F936-PID1-0004-MMC.zip
FSP_Sumire_Customized-CE5_GENERIC_32.0.A.6.152_1298-7654_R5B_S1-SW-LIVE-F936-PID1-0006-MMC.zip
APP-SW_Sumire_GLOBAL-LTE2A_32.0.A.6.152_1295-7444_S1-SW-LIVE-F936-PID1-0006-MBR.zip
thanks...
bazhip said:
So, phone was working great for a while. After the Camera 2.0 was working with xposed, I decided to flash xposed. Right after installing it, it started randomly rebooting, a lot. Like, whenever anything intensive was happening. About couple days later, I decided it wasn't worth it anymore and I ran the xposed uninstaller and cleared the caches.
It booted up okay. The launcher was pretty sluggish though. I opened up an app and I just got a black screen. Nav buttons were still there along with the status bar. Nav buttons were non responsive. Status bar could be pulled down though. I clicked settings, just to do something. Settings also didn't open. I hit the power button to do a restart, and selected restart. It just hung there for a couple of minutes. I forced a shutdown with Vol Up + Power. It did the three short vibrates and powered down.
Now, it won't power back up. Literally non responsive. It doesn't get to the Sony logo, it doesn't vibrate, screen doesn't turn on, and no LED status light comes on. I plug it into the charger, and no status light comes on. I tried Vol Up + Power again, and still nothing. I can't get it into fastboot or flash mode, or have it give any indication that it is alive. I tried pressing and holding the power off button by the SIM tray and get absolutely nothing.
Any ideas?
Click to expand...
Click to collapse
FOR ME, XPOSED ALWAYS DAMAGED SONY STOCKROM BEYOND REPAIR SO I ALWAYS HAD TO REFLASH,
but with you it seems extreme
1. holdin power and volume up button for 15 seconds should jerk device thrice and you device will go in to shutdown mode. try connecting to flashmode now
2. if (1) isn't working then old sony ion trick might do the magic, rubber band your z5 across screen horizontaly in a way that volume DOWN BUTTON is pressed for atleast 8+ hourse (over night) , this will DRAIN your battery fast and let motherboard clear the code. then put it to wall charger for over night! after 1+ day it should start giving you RED led / blink which means battery is extremely low. later you will get constant red led and finally you will come to stage where no led will be present. AT this point unplug and try connecting you device to FLASHMODE
3. Also remove sim tray during this process and next to SIM tray there is RESET button (musshy black or yellow soft button) , should be pressed with some soft pointy material ( see attached foto of my z5p)

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