SIM Unlock possible? Please Help - Onetouch Idol 3 Q&A, Help & Troubleshooting

I bought 2 of these from Cricket prepaid (OT 6045O)as a gift to my family in Cuba, I do not care about LTE as there is no data coverage over there. My family will use them with voice and texts only(GSM 2G 900/1800), maybe the occasional Wi-Fi.
I have tried several different unlock sites to no success, they always refund me back because the code is not available on their end. Please if someone know a way to unlock the phone(again dont care about LTE bands) please let me know. Both phones are currently running stock 6.0.1 on Cricket

I have 6039Y from UK 02 network and 2 or 3 unlock codes did not work. Hardware unlock via Furious box was succesful. It was in January 2017.
So try it out there: http://www.furiousgold.com/en/homepage

aydanmonty99 said:
Can you tell me what sites you tried until now? I have a few recommendations.
Click to expand...
Click to collapse
So far I have tried with:
- Doctor Sim https://www.doctorsim.com/us-en/
- World GSM Unlock https://www.worldgsmcodes.com/UnlockingInstructions/
- On Time Mobile https://ontimemobile.com/
-Sim-Unlock https://sim-unlock.net/
- Unlock Ninja https://www.unlockninja.com/
Any other suggestions will be GREATLY appreciated. I will be reviewing the Furious option now and post an update.
Thank you for the responses!

I think the only way I've heard of unlocking this phone is through cricket
I think that's actually against American law but I don't see anything happening about it soon :\

Linux guy said:
I think the only way I've heard of unlocking this phone is through cricket
I think that's actually against American law but I don't see anything happening about it soon :\
Click to expand...
Click to collapse
Any help, ideas or comments are appreciated.

arman3986 said:
Any help, ideas or comments are appreciated.
Click to expand...
Click to collapse
Technically, Providers generally will honor SIM unlocks if you;
1) Serve out the length of the contract (usually 2 years)
2) Buy out the remaining time on the original contract
3) Bought the phone in the States, but actually live in a country that does not have that specific provider. I know some success stories in the tablet forums a couple years ago with ATT and another provider.
Other than that, they pretty much ignore you. If you've reached the end of the contract, you will have to be very persistent with them. Eventually they will provide the necessary unlock code. I believe there has been some recent legislation in the past couple years making it mandatory they provide the code after the contract has been honored. At least to the best of my knowledge.
EDIT: One more thing, it's not the SIM that is locked, I believe it's the IMEI number. We just call it "SIM Locked" for lack of proper terms.

Moscow Desire said:
Technically, Providers generally will honor SIM unlocks if you;
1) Serve out the length of the contract (usually 2 years)
2) Buy out the remaining time on the original contract
3) Bought the phone in the States, but actually live in a country that does not have that specific provider. I know some success stories in the tablet forums a couple years ago with ATT and another provider.
Other than that, they pretty much ignore you. If you've reached the end of the contract, you will have to be very persistent with them. Eventually they will provide the necessary unlock code. I believe there has been some recent legislation in the past couple years making it mandatory they provide the code after the contract has been honored. At least to the best of my knowledge.
EDIT: One more thing, it's not the SIM that is locked, I believe it's the IMEI number. We just call it "SIM Locked" for lack of proper terms.
Click to expand...
Click to collapse
I did not get these phones through contract, I just got them off Walmart for $65.00+change. I am not a Cricket customer and these 2 phones are not meant to be used in the United States. My guess is that it will be better to insist with Cricket and see if at some point they provide the unlocking codes.
Thanks!

arman3986 said:
I did not get these phones through contract, I just got them off Walmart for $65.00+change. I am not a Cricket customer and these 2 phones are not meant to be used in the United States. My guess is that it will be better to insist with Cricket and see if at some point they provide the unlocking codes.
Thanks!
Click to expand...
Click to collapse
I have searches extensively to see if I could unlock them through software mods but so far no go. I will keep you updated if anything changes.
You might try some outside company. but carrier is prob only way to do these.

Hi. I have 1 phone 6039Y and I need unlock it.
Did you solve the problem?
Best regards
Jose

Related

Droid 2 Global unlock code

I know a lot of people are talking about the turbo sim, but I am really not into the sim patch. I really like this phone, but also need it SIM unlocked.
Since I am on Page Plus, there's no way for me to get an unlock code from Verizon.
I question is, is there anyone ever unlocked Droid 2 Global by 3rd party vendor's unlock code? I was searching web and ebay, and did found some people.
Do all 3rd party vendor's unlock codes fail, or some of them work and some don't?
Please let me know your experiences. Thank you!
I actually got in touch with 2 different 3rd party code vendors and they both gave me the same 2 codes. I had also managed to get Verizon to give me the codes themselves without having the phone activated with them (it involves a little social hacking and a lot of luck). The thing is that Verizon gave me 3 unlock codes, 2 of which were the same that the vendors had given me.
Long story short, I couldn't unlock the phone even with the codes I got from Verizon (one of them was different from what the vendors had given me). I am not currently in the USA and apparently the phone needs to connect with the Verizon network to complete the unlock. I don't know if you really need to have the phone activated with Verizon at the time that you enter the unlock code or if you just need the phone to be able to reach the Verizon network.
I will be going to the USA next month and will be trying this out but it'll be around mid April before I'm able to post my results.
Yeah, im guessing the code MAY or may NOT work IF you're in the US ( as it can reach verizons network). Otherwise it just seems like theres no way it would work. Mine would come up with a "network unlock unsuccessful" as soon as i entered the code, like seriously, right away.
Also, lol @ "social hacking"
xD
War-Rasta said:
I actually got in touch with 2 different 3rd party code vendors and they both gave me the same 2 codes. I had also managed to get Verizon to give me the codes themselves without having the phone activated with them (it involves a little social hacking and a lot of luck). The thing is that Verizon gave me 3 unlock codes, 2 of which were the same that the vendors had given me.
Long story short, I couldn't unlock the phone even with the codes I got from Verizon (one of them was different from what the vendors had given me). I am not currently in the USA and apparently the phone needs to connect with the Verizon network to complete the unlock. I don't know if you really need to have the phone activated with Verizon at the time that you enter the unlock code or if you just need the phone to be able to reach the Verizon network.
I will be going to the USA next month and will be trying this out but it'll be around mid April before I'm able to post my results.
Click to expand...
Click to collapse
When I unlock mine, I was outside US, outside of VZW network reach. But I guess mine was one of the not specially locked ones. They say the first batch wasn't tampered with (I got mine in the week of release, as soon as it was available at retail VZW stores)
leobg said:
I guess mine was one of the not specially locked ones...
Click to expand...
Click to collapse
Don't make me hate you! lol
War-Rasta said:
Don't make me hate you! lol
Click to expand...
Click to collapse
I'm sorry if you get it this way. No, absolutely not, I am not teasing anyone, believe me, despite mine being unlocked already, I am still researching a solution of this problem. The turbosim idea was actually mine if you guys have been following it since the unlocking troubles started. The turbosim is the noob-style solution. I am pretty sure we can address the "locks" with some gsm shop equipment, just as for many other phones, motorola and other brands. The problem comes this is US only phone available in US only. Only if it was made available to "the old continent" for example, it would have been torn apart million times by now, every bit of it exposed, figuratively speaking.
Too bad time flies, soon D2g will be forgotten. I can tell you I am ditching mine as soon as Droid 3 with appropriate for my carrier GSM/UMTS/LTE bands is released. I can't pass by 4 inch screen and 5 row qwerty portrait slideout kb, as well as, I guess, some dual core madness with lots of ram under the hood too. Sorry I went way too off topic....
Sent from my DROID2 GLOBAL
Yeah, as much as i hate Motorola's decision favouring a locked bootloader, I think im gonna go with the Droid 3 after this one. In my opinion, theres no other phone model/series that
1. Has a qwerty keyborad
2. Looks good
3. Has good build quality
4. Doesnt have a Win7phone-like price tag
Seriously, i wish the Xperia Pro looked DECENT at least.
leobg said:
I'm sorry if you get it this way. No, absolutely not, I am not teasing anyone, believe me, despite mine being unlocked already, I am still researching a solution of this problem. The turbosim idea was actually mine if you guys have been following it since the unlocking troubles started. The turbosim is the noob-style solution. I am pretty sure we can address the "locks" with some gsm shop equipment, just as for many other phones, motorola and other brands. The problem comes this is US only phone available in US only. Only if it was made available to "the old continent" for example, it would have been torn apart million times by now, every bit of it exposed, figuratively speaking.
Too bad time flies, soon D2g will be forgotten. I can tell you I am ditching mine as soon as Droid 3 with appropriate for my carrier GSM/UMTS/LTE bands is released. I can't pass by 4 inch screen and 5 row qwerty portrait slideout kb, as well as, I guess, some dual core madness with lots of ram under the hood too. Sorry I went way too off topic....
Sent from my DROID2 GLOBAL
Click to expand...
Click to collapse
it feels to me after reading this discussion , buying the d2g was somewhat of a mistake...?
btw' as far as i know the bootloader codes has been leaked , and some groups started stripping it.
@leobg: I was only joking with my comment, I didn't mean for you to take it seriously. I've seen your posts around here and you know you're all about helping so props to you!
@the-light: I believe the codes turned out to be fake.
Yeah the codes were fake
Sent from my DROID2 GLOBAL
sorry if this is a redundant question, but if VZW gives the unlock code... will it then work on AT&T?
as far as i know, it wont. It will be unlocked to use on any GSM carrier outside the US, as AT&T, T-Mobile, etc. network IDs are blocked and that block is unrelated to the SIM lock.
XtriFe said:
as far as i know, it wont. It will be unlocked to use on any GSM carrier outside the US, as AT&T, T-Mobile, etc. network IDs are blocked and that block is unrelated to the SIM lock.
Click to expand...
Click to collapse
that's what I figured, was looking for a clear answer, thank you for your time...
How to get internet on D2G on MetroPCS
How do i get internet on D2G w metro, help plz!
Hi guys...
I want to propose a chalenge for those hackers from this site!
I'm in with $10 to the first guy that post
at DroidForums
http://www.droidforums.net/forum/droid-2-global/96596-droid-2-global-unlock-foreign-sim-11.html
or at XDA-Developers
http://forum.xda-developers.com/showthread.php?t=1007596&page=2
an eficient step-by-step method to unlock a Droid 2 Global locked from Verizon.
No TurboSIM or similars.
Who are with me?
WE HAVE $10 UNTIL NOW [XDA_Developers + DroidForums]
I don't think that lack of monetary compensation is holding any of the fine coders and tinkerers in XDA. Still if anybody takes the offer you can have $20 from me.
i like this phone so much
i would pay 100 dollars to have mine unlock, i am actually thinking of buying one unlocked
Jonny, pm CellZealot, he might be able to help you.
Sent from my DROID2 GLOBAL
$50 from me!
leobg said:
Jonny, pm CellZealot, he might be able to help you.
Sent from my DROID2 GLOBAL
Click to expand...
Click to collapse
I need to unlock the droid 2 global too.
can I pm CellZealot and ask for help too?

Will at&t one x work on tmobile if unlocked?

Just wondering if I decide to use a tmobile prepaid sim in it.
UPDATE for the lazy folks:
Yes, this can be sim-unlocked
Currently, this is the only unlocker who is able to: http://unlockphonenetwork.com/unlock/3
Turnaround time is 12-24 hours.
No, this phone does not have 3g on T-Mobile, only 2g EDGE speeds are possible.
I thought you were going to go use whatever phone "real men" use?
mesasone said:
I thought you were going to go use whatever phone "real men" use?
Click to expand...
Click to collapse
HAHAH! +1 on that, I was thinking the same thing when I replied but was gonna keep it a little more friendly.
Weren't you anti the 1x just yesterday?
2G uses the same basic GSM frequencies as phone calls, I think. If you can make a call, you can get 2G. Really slow 2G...
Just as an update, I have two pending unlock requests for the HTC one X from different companies (got a good deal so the two were only $15 combined).
The first one I tried failed and they refunded my money. Hopefully someone can unlock this device.
Any update on this ?
katamari201 said:
2G uses the same basic GSM frequencies as phone calls, I think. If you can make a call, you can get 2G. Really slow 2G...
Click to expand...
Click to collapse
Not necessarily true.. if you use a newer tmobile sim card you will only be able to make calls and text, there is no Edge unless you use an older sim card.
Sent from my HTC One X using xda premium
Plan on bring this phone overseas.
anyone have success unlocking sim?
I've asked www.htccode.com they said, they can unlock all htc device.
Which service you guys use?
i've been planning to buy the HOX from at&t and unlock it...any luck ?
http://unlockphonenetwork.com/
Check with them, if its successful let us know the result ?
sanchitgrover said:
http://unlockphonenetwork.com/
Check with them, if its successful let us know the result ?
Click to expand...
Click to collapse
All as an update, still no word on my two pending unlocks. The company I tried but refunded me was Cellunlocker.net
The two places I have a pending unlock with are cellunlock.net and UnlockMagic.com Update FAILED
Pending some word from them I will gladly try other services, but I can't afford to pay everyone to unlock my phone
demarton said:
Plan on bring this phone overseas.
anyone have success unlocking sim?
I've asked www.htccode.com they said, they can unlock all htc device.
Which service you guys use?
Click to expand...
Click to collapse
HTCcode.com doesn't even let me proceed after telling them my IMEI.
Since there is more action in this thread than my thread with the same question, I'll post here. Thanks for trying those that their phones already. I'll try some of the other services not yet tested once I get mine.
I'm starting to think I've purchased an iPhone now. Lock bootloader, no carrier sim unlock. Google Voice not working fully.
i'm waiting aswell, my bro and i will be spending 1100$ for 2 devices, so we dont wanna be stuck with devices that cant make calls (
ver2go said:
Since there is more action in this thread than my thread with the same question, I'll post here. Thanks for trying those that their phones already. I'll try some of the other services not yet tested once I get mine.
I'm starting to think I've purchased an iPhone now. Lock bootloader, no carrier sim unlock. Google Voice not working fully.
Click to expand...
Click to collapse
Even when I purchased my iPhone at full price it came sim unlocked on AT&T. The One X on the other hand.....
Well, UnlockMagic.com just failed and gave me a refund.
I went ahead and purchased an unlock from http://unlockphonenetwork.com and in record time they refunded my money. They claim there is a method (http://unlockphonenetwork.com/products-page/htc-unlock-codes/htc-unlock-code-not-found?cid=25) but its $30 and will take 12-24 hours.
In the interest of science, and of course getting my phone unlocked I am taking the plunge now.
my bro is currently in the US, he'll be leaving on the 11th, so i don't think i've got much time :S
Sorry for the crazy amount of posts, but those subscribed may not have seen all my updates (and they were plentiful).
The quick summary:
cellunlocker.net - failed
unlockmagic.com - failed
first attempt at phoneunlocknetwork.com - failed
cellunlock.net - pending
htccode.com - wouldn't let me proceed after sharing my IMEI
QUESTION - if they manage to unlock the BL, will that also allow us to make it SIM-free ?

[Q] HTC One X Abroad

Hey everyone,
I will be traveling to Italy this summer for several weeks and am interested in using the phone for emergency calls within the country.
I understand there are prepaid sim cards sold within Italy however the phone must be unlocked in order to use another carrier's sim card.
So to sum it up, is it possible to unlock the HTC One X to be used abroad and if so, where do you guys recommend I unlock it? Is it possible to do it on your own?
This will be my first time unlocking so yes I hate myself.
On a side note I had an At&t sales associate tell me that I won't be able to unlock the HTC One X until six months upon activation and also that international sim cards won't fit into the HTC One X. I'm guessing neither of those are true but what do you think?
Can't unlock the AT&T phone yet. You'll have to borrow/rent another phone. Sorry.
Err... I was speaking about unlocking the bootloader, which isn't even relevant to your question. I'm going to sleep.
Sent from my HTC One X
There is currently no way to SIM unlock yourself (for the typical user). Many paid unlocking services are failing to unlock the AT&T ONe X so far, but apparently, the service on the following post can do it:
http://forum.xda-developers.com/showpost.php?p=25758468&postcount=2
I have no personal knowledge of this particular service, and cannot vouch for them. Read the whole thread if you want more info.
I saw something similar on another post "htcsource. com/2012/05/how-to-sim-unlock-the-att-htc-one-x-for-free " where you can get a code generated for free through At&t but I am not sure if that will totally work out.
There are also a bunch of sites that claim to provide a code as well but they don't look too reliable and have several comments claiming the codes did not work.
spintrex said:
I saw something similar on another post "htcsource. com/2012/05/how-to-sim-unlock-the-att-htc-one-x-for-free " where you can get a code generated for free through At&t but I am not sure if that will totally work out.
Click to expand...
Click to collapse
AT&T will not supply SIM unlock codes for any "exclusive" phones for a period of 10 months after the phone's release, and I think that includes the One X. And the article mistakenly said "you must have an account in good standing (60 days of active service with a pre-paid account)" but it should say post paid.
I think the 10-month exclusivity period is what the sales associate was attempting to refer to.
You can try to call AT&T and ask. I'm guessing they won't give it to you, but if you call, let us know the results.
Also, according to the following webpage, any European carrier that has the iPhone will also have MicroSIMs. So they should have them in Italy, but it wouldn't hurt to do a little more research on this.
http://www.ipadforums.net/ipad-general-discussions/8578-micro-sim-card-availability-europe.html

Help unlocking T-Mobile LG G5 bought through ebay.

Hi there,
I've been trying to unlock a T-Mobile LG G5 that I bought through ebay but nobody seems to be able to.
The unlock app returns that I'm not elegible for unlock.
I tried many third party unlock sites, but apparently my IMEI is not registered at T-Mobile.
I went to many T-Mobile stores, talked to managers, but I even though they all tried helping me unlock, since my device is paid (it shows up in their database as GOOD IMEI) and I'm not american, at the customer support (on the phone) they say they cant unlock my phone because my IMEI is not from their network. Although the phone IS from t-mobile, with t-mobile box, t-mobile rom, and t-mobile apps.
Does someone have any insight in what to do.
I tried even at ebay people that unblock blacklisted IMEIs, but mine just doesn't show up for anybody. I've been refunded for already 4 different unlocking services.
Is it possible my IMEI is really from another network and the device is locked there? Or is T-Mobile screwing something up?
PS: my phone does work with t-mobile, although the manager said I should watch out since my IMEI apparently is from another network, if it gets blacklisted there, I loose t-mobile access also.
Only T-Mobile can unlock. File paypal claim for fraud.
Sent from my LG-H811 using Tapatalk
You need to have your phone running on t-mobile network for some time until it registers.
Maybe a pre-paid sim and make some calls every day for like 1 month.
After that t-mobile will be able to see it on their system.
LGSilva said:
You need to have your phone running on t-mobile network for some time until it registers.
Maybe a pre-paid sim and make some calls every day for like 1 month.
After that t-mobile will be able to see it on their system.
Click to expand...
Click to collapse
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.
Is there a way to unlock through custom rom?
So I'm not saying this is the case but I did see reports last year from users who purchased units that were intended for employees. T-Mobile employees have access to a discounted G5 that is not intended for resale. Users that bought those G4s had issues with unlocking the device for some reason or another. The device itself is T-Mobile branded and the IMEI is clean but for some reason they are not recognized by the system to some extent. I'm just guessing that might be the case with your unit. Since you said that the IMEI is clean and that it is indeed a T-Mobile unit. I don't know of a solution since I did not see updates from those users that had purchased it secondhand.
Kawaisa said:
So I'm not saying this is the case but I did see reports last year from users who purchased units that were intended for employees. T-Mobile employees have access to a discounted G5 that is not intended for resale. Users that bought those G4s had issues with unlocking the device for some reason or another. The device itself is T-Mobile branded and the IMEI is clean but for some reason they are not recognized by the system to some extent. I'm just guessing that might be the case with your unit. Since you said that the IMEI is clean and that it is indeed a T-Mobile unit. I don't know of a solution since I did not see updates from those users that had purchased it secondhand.
Click to expand...
Click to collapse
But could I be able to flash a custom rom, and unlock it?
i'm in the same boat. waiting on my prepaid sim card from tmobile read somewhere if you wait like 2 weeks you can get it unlocked....if not...lesson learned...
After 40 days if there is no EIP balance the Unlock App will work.
This includes with the employee discounted phones. I had the same thing last year with the g4.
fvc2000 said:
But could I be able to flash a custom rom, and unlock it?
Click to expand...
Click to collapse
No, only T-Mobile can do sim unlock.
Sent from my LG-H811 using Tapatalk
fvc2000 said:
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.
Click to expand...
Click to collapse
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list
Thank you!
I am going through the same hell you went through.
I've been approved unlock from 5 different supervisors. And none of them understand why my phone isn't getting unlocked.
It seams like the system know the IMEI is not bought at a T-Mobile store (although it IS t-mobile phone) and is not registerind on the unlock database.
All supervisors act as surprised that I'm not being able to unlock the device since it shows to them as unlocked.
How do I open a claim at FCC? I'm from brazil. Am I allowed to enter a claim?!
And do I really need to wait for 40 days to contact this Jennifer? What are the requirements?
markbencze said:
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list
Click to expand...
Click to collapse
fvc2000 said:
Thank you!
I am going through the same hell you went through.
I've been approved unlock from 5 different supervisors. And none of them understand why my phone isn't getting unlocked.
It seams like the system know the IMEI is not bought at a T-Mobile store (although it IS t-mobile phone) and is not registerind on the unlock database.
All supervisors act as surprised that I'm not being able to unlock the device since it shows to them as unlocked.
How do I open a claim at FCC? I'm from brazil. Am I allowed to enter a claim?!
And do I really need to wait for 40 days to contact this Jennifer? What are the requirements?
Click to expand...
Click to collapse
Requirements are that device must be paid in full, you must use it in their network for 40 days. If you've done both of those them just contact Jennifer directly. Email and then call her. If you don't get a reply Google the fcc in USA and file a claim about tmo refusing to unlock your phone. That's how I worded mine. I just said I meet all the requirements and they refuse to do it...might be a stretch of the truth but it worked.
I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?
bastage said:
After 40 days if there is no EIP balance the Unlock App will work.
This includes with the employee discounted phones. I had the same thing last year with the g4.
Click to expand...
Click to collapse
This happens even with postpaid or only with pre paid SIM's?
chorales said:
i'm in the same boat. waiting on my prepaid sim card from tmobile read somewhere if you wait like 2 weeks you can get it unlocked....if not...lesson learned...
Click to expand...
Click to collapse
Did yours work?
The weirdest thing is that NOW tmobile is telling me my phone is already unlocked. I have their emails telling me how to proceed with the unlock and everything. But the phone just doesn't unlock!
markbencze said:
Ok so I had this exact same problem with my LG V10 which I bought off swappa. I live in Canada so what I had to do was buy a prepaid north American roaming plan and use the phone on their network for at least 40 days. After which time i requested an unlock and they granted it. However it wouldn't actually work. this continued for a couple months and I was giving up hope. I had at least 10 unlock request "approved" yet it wouldn't work. Tmo even told me it wasn't a tmo phone. which of course it was. Anyway I spoke with several tech people and supervisors and nothing worked. So then I filed a complaint with the fcc and a few days later I got a call from a lady who was able to resolve it. Here's her info so you can reach out to her after you've reached the 40 day eligibility provided it doesn't work. She can make it happen.
Jennifer Garza
Specialist - Executive Response?*
Office of the President/CEO
Desk:?*877-290-6323 ext. 3417976
Email:?*[email protected]
She's a nice lady. Just don't waste her time asking for an unlock prior to meeting their requirements or she'll add you to the ignore list
Click to expand...
Click to collapse
I didn't have this complications unlocking my T-Mobile Lg G5 at all. I purchased it off ebay and i live already overseas, then upon checking eligibility for unlocking over T-Mobile IMEI verification, it came out that the phone has a bad ESN / IMEI due to outstanding balance. Third party websites like unlockbase or unlockunit don't unlock bas IMEI phones already, so i used one service on ebay that was same price as unlockbase and unlockunit ( about 40$) and they unlocked my phone within 36 hours. I then run the Unlock app, permanent unlock and voila, unlocking done and device rebooted. This was on April 14th.
I don't know if lately T-Mobile added some security on their servers so that IMEI won't be accessable by third parties. And i helped lot of guys on my thread unlock their devices as well through the procedure i already went through.
---------- Post added at 01:17 PM ---------- Previous post was at 01:02 PM ----------
MicroMod777 said:
Only T-Mobile can unlock. File paypal claim for fraud.
Sent from my LG-H811 using Tapatalk
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Not at all. I unlocked my black ESN/IMEI Lg G5 and it is working super fine. and that was 14th April, and unlocking took less than 36 hours. Maybe T-Mobile added lately some security stuff to prevent these unlocking procedures.
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fvc2000 said:
Is there a way to unlock through custom rom?
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I am afraid this will be faaaaar hard to get. T-Mobile Lg G5 has a pretty locked Bootloader with is super hard to unlock. Rooting and TWRP as well are still pending for this device. So flashing a custom ROM ( when available) might solve it but you have to wait for some time for that.
---------- Post added at 01:31 PM ---------- Previous post was at 01:23 PM ----------
fvc2000 said:
Its been running at t-mobile for 1 week already and nothing yet.
Are you sure the IMEI will magically show up there?
Because the IMEI already shows up for the folks at t-mobile. It just doesn't show up at the imei check, nor for the unlock companies.
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You might have bought a non-activated t-mobile phone. So that's why the IMEI is totally not on their database, and in case they will find it it will show unlocked because device is not activated. The device should have been activated on the same account or the origial purchaser. After the minimum period of use on their network it will show up on the IMEI verification. What they are seeing now is the device original IMEI in their system ( each device IMEI should be entered in their system before offering for sale), but this IMEI will show up in the verification area only when it gets activated and the carrier network recognizes it that it is SIM unlocked. I suppose so...
fvc2000 said:
Did yours work?
The weirdest thing is that NOW tmobile is telling me my phone is already unlocked. I have their emails telling me how to proceed with the unlock and everything. But the phone just doesn't unlock!
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i got my prepaid sim yesterday so the waiting game begins...
fvc2000 said:
I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?
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Either that or sell the phone.
fvc2000 said:
I've got bigger problems.
T-Mobile doesn't have a roaming plan in my country (brazil).
So I wont be able to stay in their network for 40 days.
You think I should call her and explain my situation or email her?
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Click to collapse
Tmo's SImple Global does cover Brazil
http://www.t-mobile.com/optional-services/roaming.html
fvc2000 said:
This happens even with postpaid or only with pre paid SIM's?
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Prepaid should be fine.

Question S21+ T-Mobile locked issue

I jumped on the S21+ T-Mobile variant as it was offered with extra $100 off, cheaper than unlocked. I assumed the phone would be able to be used on any carrier since it would be fully paid off. But inserting my Verizon sim, I'm greeted with it saying the sim is unlocked and a reason code 132. Anyone have any ideas on what's going on, what I should try, or just return for unlocked version?
Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!
chazfarote said:
Try calling T-Mobile for the unlock code. I thought phones in the US weren't locked anymore or maybe they won't be in the future. Good luck!
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Click to collapse
Thanks. I'm working with T-Mobile now, and they have suggested that I make a T-Mobile account then try to unlock it. Hoping all goes well
T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.
Seamonkey79 said:
T-Mobile can't even *see* the phone to unlock it if it isn't attached to a T-Mobile SIM, so they won't be able to unlock it (nevermind willing) without that. If you can get one in there, you might be able to use 'team of experts' through Facebook or Twitter and have them unlock it, they're pretty good about working around normal limitations when you explain situations to them. We were able to get a still on EIP iPhone unlocked when we were in the Philippines by letting the TES agent know we were wanting to put a local SIM in, I would hope they'd be willing to work with you if you let them know you didn't realize it would be locked.
Will eat into your $100 discount some, though, with the risk that they tell you it still has to be active on T-Mobile for 45 days. I've always had good luck with them, they seem to be more capable of independent thought than a normal call-center person, provided you're calm with them.
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@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.
jcrompton said:
@lakersfan29
Were you ever able to solve this? I have exact same thing going on with a Galaxy Tab S7+ that was bought directly from Samsung. Thought was too be unlocked but it's locked to TMobile. Strange thing is 3 different stories from 3 different TMobile reps. Phone can't be locked since you bought from manufacturer. Yes we can unlock it. And no we're can't unlock it until you've spent over $100 with prepaid fees lol.
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Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now
Was it @TMobileHelp that you actually tweeted
Download tmobile device unlock app from playstore and try unlocking.
krisology said:
Yes. Actually it was pretty straightforward, I sent a message to tmobile T-Force on twitter and I provided my imei and they said it would take up to 72 hours to unlock. And they followed up with me notifying that it should have been unlocked. It works, using service on verizon now
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Click to collapse
So thank you for the suggestion. The Twitter TMobile contact was the secret. After hours on the phone with T-Mobile support (and without being super critical they were just NOT very knowledgeable .... I think I knew more than they did) the Twitter alternative was quick and easy. They added the IMEI to their system and I was unlocked in less than 24 hours.

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