A padlock unlocks while booting after pin code - Samsung Galaxy S7 Questions and Answers

A padlock unlocks while booting
I suspect I know what this means, I had something similar on a Galaxy S Nexus a few years ago
The phone Boots normally and outwardly seems to show no sign of anything wrong
Pictures in tweet below
https://twitter.com/cirian75/status/894931882386870272

From what I can see it seems to be after you encrypt your storage, padlock unlocking is showing it has decrypted it ready for use

Pls delete

That would be cool if you're right?
Anyone else or is detection bang on the money?

So basically instead of uncrypting on the fly like the Nexus 6 did.
The S7 does it from the start when you put your code in ?

It still unencrypts on the fly, it just replaces the normal boot animation with the padlock for fanciness' sake.

I was worrying because of my phone came back from a Anovo (Samsung UK repair centre contract) a few years ago, the idiot who tried to fix my Nexus Galaxy
unlocked the bootloader and did not relock it before shipping it out meaning the Warranty was potentially invalid.
And also flashed a carrier branded firmware on a Samsung supplied phone.

Related

Warranty return question (cannot flash stock ROM/recovery, or lock)

Hi.
I awoke to find my N5 sitting on the initial Google/unlocked padlock screen. I force turned it off and turned it back on - sat on the same screen for over a minute before getting the Google colours animation. Eventually boots into what looks like a factory reset. However, it hasn't picked up the SIM, the camera (and loads of other stuff) doesn't work. There is a warning at the top that storage space is running out - going into that is says Total space 128Mb (available 6.92Mb) - the 32Gb has disappeared! Factory reset doesn't work, clicking the erase button does nothing.
Using WUG's toolkit (yes I know people recommend using adb commands but I more or less know what's going and it's basically just a quicker way of doing the same thing) it will not flash a fresh stock ROM, will not flash the stock recovery and will not relock the device. It takes several minutes to go into TWRP.
Basically, something is very wrong! I've put in for a warranty replacement but am concerned that I cannot get it back to its locked status. Any advice on this, or for dealing with Google if they give me hassle over that? Their warranty return claims they can charge up to the full amount for the replacement if they deem it's damaged outwith warranty conditions.
I only really unlocked to use Droidwall/Adfree and Titanium Backup so have not been tinkering with anything deeper than that.
Thanks in advance if anyone can offer advice.
Use the fastboot command to lock rather than a toolkit so we can know what is going on. Lock it then reboot and let us know if it is still locked or not.
If it is unlocked again after reboot, usually means your NAND is fried and there is nothing you can do.
Only Google will not care if it is unlocked. LG and carriers typically do, so if you didn't buy from play, your warranty is probably lost
rootSU said:
Use the fastboot command to lock rather than a toolkit so we can know what is going on. Lock it then reboot and let us know if it is still locked or not.
If it is unlocked again after reboot, usually means your NAND is fried and there is nothing you can do.
Only Google will not care if it is unlocked. LG and carriers typically do, so if you didn't buy from play, your warranty is probably lost
Click to expand...
Click to collapse
Hi, and thanks for the quick response.
When I issue the command the state on the phone display changes to locked, but on reboot it's unlocked again... so I guess the NAND is fried. I did but it from Play though so should be okay, from what you say? I have a replacement on the way from them, I was just concerned about the state I was sending mine back in.
On the same (perhaps) topic, could this be anything to do with a Qi charger? I bought one - this one - for the girlfriend's N4 for xmas and she's been using it quite happily. I've used my N5 on it just a few times and it was on it when it "died". I'm just unsure as to whether to advise her to stop using it with the N4 or not, given that has happened and I've no idea if it's related!
Thanks again.
Yeah return to Google is fine, non issue.
Qi? Nah... Just bad luck.
rootSU said:
Yeah return to Google is fine, non issue.
Click to expand...
Click to collapse
That's a weight off my mind, cheers!

Did the best buy rep just root my phone?

Yesterday my Verizon Galaxy S6 was lagging so I tried restarting it...
When it tried to boot the Android screen loaded as usual, but thats it. It never made it to the Verizon screen and the screen stayed black with the blue light on at the top right of the device. No matter what I tried (safe mode, cache wipe, factory reset..) the device wouldn't come back. I'm able to access the menus via [pwr + home + volume] but after resetting or rebooting the device goes back to android screen then black with blue light.
I stopped by BestBuy today and spoke to the Samsung rep who said it just needed a hard reset with a binary code update... I thought he was going to do the same factory reset method I used but instead he loaded a backup os off his laptop. This didnt work either and the device is still stuck unable to boot except now the android screen says custom with a unlocked padlock icon. The Samsung rep said he's never seen a device do this and advised me to either call 1800SAMSUNG or travel 2 hours to Atlanta to the Samsung service center.
I can't seem to find anything online that's similar to this problem and I'd rather not send my device off for repair or travel.
Even more so I'm worried the Samsung rep made the problem look like a root attempt gone bad.
Can anyone recommended any troubleshooting tips or steps to get my device back? It's a 64Gb Verizon S6 with the most recent android update and its never been rooted... Any guidance would be greatly appreciated!!
R3d3ad3 said:
Yesterday my Verizon Galaxy S6 was lagging so I tried restarting it...
When it tried to boot the Android screen loaded as usual, but thats it. It never made it to the Verizon screen and the screen stayed black with the blue light on at the top right of the device. No matter what I tried (safe mode, cache wipe, factory reset..) the device wouldn't come back. I'm able to access the menus via [pwr + home + volume] but after resetting or rebooting the device goes back to android screen then black with blue light.
I stopped by BestBuy today and spoke to the Samsung rep who said it just needed a hard reset with a binary code update... I thought he was going to do the same factory reset method I used but instead he loaded a backup os off his laptop. This didnt work either and the device is still stuck unable to boot except now the android screen says custom with a unlocked padlock icon. The Samsung rep said he's never seen a device do this and advised me to either call 1800SAMSUNG or travel 2 hours to Atlanta to the Samsung service center.
I can't seem to find anything online that's similar to this problem and I'd rather not send my device off for repair or travel.
Even more so I'm worried the Samsung rep made the problem look like a root attempt gone bad.
Can anyone recommended any troubleshooting tips or steps to get my device back? It's a 64Gb Verizon S6 with the most recent android update and its never been rooted... Any guidance would be greatly appreciated!!
Click to expand...
Click to collapse
Check if Knox is tripped, if not you will still get a repair without problems.
Else go to sammobile and download newest firmware for your model and flash it via Odin.
Doesn't have time to write a step for step guide now, but will do so when I come home in a few hours if you still need help and no one else have helped you in the meantime.
I reluctantly called Verizon and to my amazement after a 20 minute conversation they agreed to ship me a new OEM replacement S6. Typically the Verizon support is a nightmare ... I'm so happy! Thanks again for your help.

Samsung Reactivation lock HELP!!!

So, long story short, I just got off the phone with Samsung and Verizon and basically I'm looking at a turn around time of 3 weeks to have my phone sent to Samsung because some how my samsung account got unlinked with my phone. I went to do a factory reset today, not knowing this had happened, and now I'm completely locked out of my phone. The reactivation lock is preventing me from doing anything because my account and my phone aren't linked anymore. If anyone has any sort of workaround or knowledge of the verizon store being able to give me a loaner phone or whatever it would be greatly appreciated. I'm panicking pretty hard at the moment. I can't be without a phone for that long.
I have the same problem, I'm going to try to flash stock kitkat and use one of the working methods form there. Samsung's method is beyond flawed, they somehow don't seem to have the capacity to take care of this issue remotely and my phone is way out of warranty so no way am I paying them anything to fix this.

Freezing/Rebooting S7 G930F

Hi all,
Have had a Galaxy S7 thrown at me with the prospect of maybe getting it working. It was bought last year, and after being sent off for this issue (and them turning round and saying that because the battery has been changed ?!?! (no it hasn't!). I am not the original owner, nor is the now owner of the phone. Interestingly, the battery in the phone has no serial number or model number, and the place it is meant to be has a white card sticker on it in it's place.
It has an interesting issue whereby it will boot and run, but lock up / auto-reboot once loaded. This might take 30 seconds to days. Once this has happened a few times, it will just sit at the Samsung logo (and appear to lock up at the Samsung logo, half through an animation) - whilst like this, it can also lock up to the point it will NOT reboot when holding power/vol down. Recovery also does not work in this case - it freezes on the "Applying System Update" screen. It then takes a reflash through Odin to get it working again. It will get extremely hot whilst locked up.
I have tried two new firmwares, one from O2 and one (BTU?) generic one, both Android 7.
Any suggestions? I am thinking the flash memory may be faulty - if it was a computer I would run a memory test, but not quite sure how on an Android device!
Edit: Looking at the battery with a fresh set of eyes, the serial number and date of manufacture are actually printed at the top, not in the space where I would expect it (where the white card is). It looks as if it is an authentic original battery to me! No idea why Samsung were being picky.
Sent off to Samsung, returned with a refusal to repair under warranty as apparently the software has been updated to a third party one at some point or been rooted... no Samsung, it hasn't.
Any ideas?

Can someone tell me what happened? (tried bypass frp and it worked) J330-FN

Okey guys, im really confused.
A while ago I bought a batch of 11 samsung phones on an auction. Those were models Galaxy J3 and J5.
Next day i discovered that 4 of them had FRP lock. Action company said it was my own risk. Samsung said, you can walk into one of our service centers with proof of purchase, but it will cost you money. Since the phones were bought at about 30 euro's each, and the unlocking probably costs way more than that, it was no option.
So I tried to fix it myself. But it didn't work. I ended up with a couple of viruses on my computer, for trying to download tools from shady links.
So this morning I went to have another go at it. Again no luck. Booted into recovery, wiped everything (got the error messages) and then i was sick of it and literally threw the phone away.
Then this evening, I found this video on youtube and thought, maybe this wil also work on my phone.
https://frpbypass.net/unlock-frp-samsung-j3-pro-android-9-pie-sm-j330-frp-bypass-free/
So i inserted my sim with pin, took it back out and then i accidently pressed the powerbutton, so i could not even try to get into settings.
But then, when i turned the screen back on, i could through the normal installation, without entering the previous gmail account.
Im glad that i now have a fully funtioning phone, but just... HOW?
I'd like to hear if anyone knows something.

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