Hello. My xperia m2 says that there are no updates and the phone is up to date but it's with android 4.4.2. Theres 1 secound delay in the sound when I play games or use downloaded apps like youtube also the audio doesn't sound very good. To fix that I need to update the android version but I cant. I connected the phone to my computer and updated it with sony PC companion but the version is still 4.4.2. What should I do? I don't want to use flashtools or anything. I think it's the phone's fault for that and I should give it back to the place where I bought it so they can fix that. The phone is brand new and they already changed my camera because it wasn't working. So what should I do?
I suppose it has to do with the Country of your phone and/or if it is branded. IF after using PC Companion it's still with 4.4.2 I'm afraid your best (and only) option is to use Flashtool. Not sure how it works if it is branded though, you may need to to something to be able to de-brand it.
Well, actually try first to check if 4.4.4 is available in this way:
- Dial *#*#7378423#*#* (*#*#service#*#*)
- Check the number in Service Info/SW Info/Customization version. You just need the xxxx-yyyy part
- Downdload and install Flashtool (it's small. You just need it for checking)
- Run Flashtool
- Go to Devices/Check Updates
- Select your phone double clicking on the id xxxx-yyyy you have got before.
- If the version is 18.3.C (like the one for 3 UK) there is no 4.4.4. the latest ROM is 4.4.2. It must be 18.3.1.C for 4.4.4
My is branded from T-mobile, and i flashed CE ftf to debrande, everything is good except i don't have extra apps that T-mobile puts in. As i know your safe flashing ftf cos it's official Sony's software, just using Flashtool instead of PC Companion and you won't lose warranty, as long as you don't unlock bootloader.
Good Luck.
Xperia M2 D2303 on K.K. 4.4.4
Do I install the flashtool on my computer or on my phone?
foxymount said:
Do I install the flashtool on my computer or on my phone?
Click to expand...
Click to collapse
Obviously on the computer. It's needed to flash the phones from it. Just google it, you find it immediately. Then if you decide to flash a generic 4.4.4 FTF just search around. There are dozens of guides in the Internet.
Alright thanks for your support guys
I've been trying all day to get this to work. I've tried different firm builds and three different versions of Flashtool. I did this no problems with my old Z1.
I keep getting the same error no matter which firmware I use:
11/009/2016 01:09:35 - ERROR - root : this bundle is not valid
Currently using
No root, stock phone running 5.0.2
Flashtool Version 0.9.19.8
I have tried all of these firmwares...
D6603_23.5.A.0.575_1288-7827_R4D.ftf
D5803_23.5.A.0.575_1289-7524_R5D.ftf
D6646_23.5.A.0.575_1299-7736_R2D.ftf
I've also tried creating my own .ftf but same thing.
Any ideas?
Do I need to downgrade to a specific version first?
I've been trying a few days to get this to work. I've tried different firmware builds and three different versions of Flashtool. I did this with no problems with my old Z1 and Z2...
I keep getting the same error no matter which firmware I use:
11/009/2016 01:09:35 - ERROR - root : this bundle is not valid
Currently using
No root, stock phone running 5.0.2
Flashtool Version 0.9.19.8
I have tried all of these firmwares...
D6603_23.5.A.0.575_1288-7827_R4D.ftf
D5803_23.5.A.0.575_1289-7524_R5D.ftf
D6646_23.5.A.0.575_1299-7736_R2D.ftf
I've also tried creating my own .ftf but same thing.
Any ideas? Do I need to downgrade first? I've never had any issues before.
Hey everyone,
Yesterday I installed the new 32.3.A.0.376 update on my 100% Stock Z5 (E6653) via the xperia companion.
After the update it was stuck in a bootloop (crashes and restarts shortly after the android animation finishes)
Here is the full timeline:
Update via xperia companion -> bootlop
Remove SD Card and SIM -> bootlop
Repair via xperia companion -> bootloop
Second repair via xperia companion -> bootloop
Flash Nougat with the flashtool -> bootloop
Flash latest non-nougat firmware -> it boots!
This time I did the update to nougat via OTA -> bootloop
Flash different nougat firmare via flashtool -> bootloop
Back to marshmallow...
Factory reset & Install update via xperia companion on a different computer -> bootloop
Install marshmallow, factory reset & Install ota update -> bootloop
So basically i tried every possible combination of installing the update without unlocking the bootloader or other things that might void warranty. It just won't boot!
What do you guys think might be the cause for this? And what can i try to get nougat working on my device before sending it in for a repair? Thanks!
how about cables? have you tried using different usb cables? how about non sony cables? or any other authentic original cable! like samsung usb2 ?
Cables? Sounds more like voodoo too me I mean I did the whole thing without any cables attached, too (OTA).
nbzklr said:
Cables? Sounds more like voodoo too me I mean I did the whole thing without any cables attached, too (OTA).
Click to expand...
Click to collapse
sir
when you tried all these possible combinations of flashtool, MM, N, repairs via sony pc suite etc even on different computer,
my question is did you add trying different usb cable in all this process?
and when you say you have tried different version N, can you be specific what build you tried?
YasuHamed said:
sir
when you tried all these possible combinations of flashtool, MM, N, repairs via sony pc suite etc even on different computer,
my question is did you add trying different usb cable in all this process?
and when you say you have tried different version N, can you be specific what build you tried?
Click to expand...
Click to collapse
I flashed 32.3.A.0.376-R4D and 32.3.A.0.376-R5D (one is with provider customization, one without).
And I just tried it with a different cable on a different usb port. But I'm afraid it's still the same result.
nbzklr said:
I flashed 32.3.A.0.376-R4D and 32.3.A.0.376-R5D (one is with provider customization, one without).
And I just tried it with a different cable on a different usb port. But I'm afraid it's still the same result.
Click to expand...
Click to collapse
sir if possible
1. kindly paste Flashtool log here ( of both machines )
2. what is the operating system of those two different pc's ? win 7 and/or win10
3. have you ever successfully flashed your xperia using those ssytems before? (considering driver issues)
4. flashtool 0.9.23.2 supports N (ONLY) any other version can't install it , so can u check what version of flashtool you used ( in both machines?)
thank you
YasuHamed said:
sir if possible
1. kindly paste Flashtool log here ( of both machines )
2. what is the operating system of those two different pc's ? win 7 and/or win10
3. have you ever successfully flashed your xperia using those ssytems before? (considering driver issues)
4. flashtool 0.9.23.2 supports N (ONLY) any other version can't install it , so can u check what version of flashtool you used ( in both machines?)
thank you
Click to expand...
Click to collapse
To answer your questions:
1. I currently don't have one but I do not recall any errors appearing in the logs.
2. I'm using windows 10 and yes, drivers were installed correctly (by booting the system with signature checks disabled)
3. I did successfully flash marshmallow (32.2.A.5.11) multiple times after the failed nougat update.
4. My version of flashtools matches 0.9.23.2
I tried to update the the phone multiple time using official tools (OTA, xperia companion) before resorting to flashtool.
This, and the fact that flashtool works well otherwise, means the issue is with my device and/or the update itself and not with flashtool.
Is it possible to get some log files out of the device to see what's causing the crash?
nbzklr said:
To answer your questions:
1. I currently don't have one but I do not recall any errors appearing in the logs.
2. I'm using windows 10 and yes, drivers were installed correctly (by booting the system with signature checks disabled)
3. I did successfully flash marshmallow (32.2.A.5.11) multiple times after the failed nougat update.
4. My version of flashtools matches 0.9.23.2
I tried to update the the phone multiple time using official tools (OTA, xperia companion) before resorting to flashtool.
This, and the fact that flashtool works well otherwise, means the issue is with my device and/or the update itself and not with flashtool.
Is it possible to get some log files out of the device to see what's causing the crash?
Click to expand...
Click to collapse
after asking so many questions and reading all your answers ! i feel like saying i wish i could get hold of your device to see what actually got wrong in OTA flashing!
the reason why ask all these question is that it happend with my friends Z1 years ago when by simply updating to news OTA , device got stuck in bootloop! and the only thing he could do is unlock the bootloader and installed cynogenmod. at that time i could not find any possible reason why this has happend!
the ultimate solution for you could be unlocking boot loader OR wait until we get some sense on the internet about this issue! ( i will research more)
btw, I always flash my device on win7 64bit. if possilbe try flashing via win7 , just in case.
also i couldn't help thinking , it might have something to do with FSC script! even on the flashtool download page! they have mention how few devices get bricked if flashtool is used! but then you tried updating via xperia companion also!
http://www.flashtool.net/downloads.php
YasuHamed said:
The ultimate solution for you could be unlocking boot loader OR wait until we get some sense on the internet about this issue! ( i will research more)
Click to expand...
Click to collapse
Yeah, I already feared that this would be the only solution :crying:
Next week I'm gonna try to get a refund/replacement, so let's see how that goes first before I unlock the bootloader.
Thanks for your help though!
nbzklr said:
Yeah, I already feared that this would be the only solution :crying:
Next week I'm gonna try to get a refund/replacement, so let's see how that goes first before I unlock the bootloader.
Thanks for your help though!
Click to expand...
Click to collapse
to be honest there is nothing wrong with your device! you had rooted 5.11 easily! this means the stock android .372 or .376 having N kernel is not working properly with your hardware!
if you are replacing your device then no need to unlock your bootloader! unless u want rooted phone!
REMEMBER to research all about DRM KEYS and TA backups before you even think about unlocking in your dream.
nbzklr said:
Yeah, I already feared that this would be the only solution :crying:
Next week I'm gonna try to get a refund/replacement, so let's see how that goes first before I unlock the bootloader.
Thanks for your help though!
Click to expand...
Click to collapse
When you were making .ftf ,did you delete fwinfo and exclude .ta files ?
If not, that can lead to bootloop.
Hey guys, I just want to give you a quick update on the issue:
Last week I brought my phone to a local retailer, they sent it in and today I received a completely new device with Android 7.0 pre-installed!
So it seems like the issue was covered by warranty.
All in all I'm surprised how smooth everything went.
And thanks to everyone who tried to help me here!
Hello fellow Xperia users/developers,
I am trying to flash my Xperia z5 (E6653) which had its motherboard replaced yesterday. It is still in lollipop so I decided to update it to nougat. However, PC companion identifies my phone updated while its not. So I decided to flash it manually instead. I downloaded the FTF file from Xperifirm with the build no. 32.4.A.0.160 / R1E. The problem it the 0.9.23.2 version does not identify FTF files even I checked its file location properly. I searched in this forum that old versions works. I tried downloading the 0.9.18 (I think) and it really identified the FTF. However I received an error message regarding the TA thing to find out that this error might be due to only 0.9.23 versions supports nougat FTF.
So my concern is, how can I have my FTF file identified by 0.9.23? Because I can't use my phone right now. I hope someone might help me. Or give me an alternative to flashtool if there's any.
Thank you.
Redownload file ftf again with a stable connection..
Hello, what if I still dont see the ftf after redownloading?