Hello. My xperia m2 says that there are no updates and the phone is up to date but it's with android 4.4.2. Theres 1 secound delay in the sound when I play games or use downloaded apps like youtube also the audio doesn't sound very good. To fix that I need to update the android version but I cant. I connected the phone to my computer and updated it with sony PC companion but the version is still 4.4.2. What should I do? I don't want to use flashtools or anything. I think it's the phone's fault for that and I should give it back to the place where I bought it so they can fix that. The phone is brand new and they already changed my camera because it wasn't working. So what should I do?
I suppose it has to do with the Country of your phone and/or if it is branded. IF after using PC Companion it's still with 4.4.2 I'm afraid your best (and only) option is to use Flashtool. Not sure how it works if it is branded though, you may need to to something to be able to de-brand it.
Well, actually try first to check if 4.4.4 is available in this way:
- Dial *#*#7378423#*#* (*#*#service#*#*)
- Check the number in Service Info/SW Info/Customization version. You just need the xxxx-yyyy part
- Downdload and install Flashtool (it's small. You just need it for checking)
- Run Flashtool
- Go to Devices/Check Updates
- Select your phone double clicking on the id xxxx-yyyy you have got before.
- If the version is 18.3.C (like the one for 3 UK) there is no 4.4.4. the latest ROM is 4.4.2. It must be 18.3.1.C for 4.4.4
My is branded from T-mobile, and i flashed CE ftf to debrande, everything is good except i don't have extra apps that T-mobile puts in. As i know your safe flashing ftf cos it's official Sony's software, just using Flashtool instead of PC Companion and you won't lose warranty, as long as you don't unlock bootloader.
Good Luck.
Xperia M2 D2303 on K.K. 4.4.4
Do I install the flashtool on my computer or on my phone?
foxymount said:
Do I install the flashtool on my computer or on my phone?
Click to expand...
Click to collapse
Obviously on the computer. It's needed to flash the phones from it. Just google it, you find it immediately. Then if you decide to flash a generic 4.4.4 FTF just search around. There are dozens of guides in the Internet.
Alright thanks for your support guys
Related
I am new to posting so please bear with me, I recently purchased a sony xperia play r800x from ntelos ( a regional carrier serving western VA) The phone was giving me issues with sluggish performance and randomlyfreezing and rebooting ntelos warranty would not exchange the phone because they said it was a "known issue" so ithought maybe it was a memory issue the phone has a lot of preloaded games you cannot remove, so i rooted the phone and attempted to remove a game using titanium backup which case my phone powered off and was stuck at the "sony ericsson" screen i attempted to reload a firmware using wotan client but now my phone has averizon firmware and i cannot get any service is there anyway to get my ntelos firmware back on my phone? i have looked everywhere and i am at my wits end please help
Help:
1. Install Android SDK and ADB drivers on your PC
2. Install SE (Sony Ericsson) FlashTool.
3. Download r800x ftf original rom file and put it in firmware file in flashtool
4. put your phone in USB Debugging, and use flashtool (click the lightning bolt and follow the directions)
fin.
There's threads all over the place that could help, just wanted to make it easy. When you flash the ftf, you will have to reactivate your phone, and the rom will be un-rooted. You can re-root using zergrush on flashtool.
Best of luck
So I recently rooted my XPERIA Z3v device, and I have decided to unroot it (don't bother trying to convince me to keep the root, I am far beyond your rhetorical questions) and I rooted with the mobile version of kingoapp.com root. When I attempt to unroot my device, neither the computer software nor the app itself are unable to unroot the device. Honestly, I regret ever rooting, and being the rookie I am, I just want to unroot my device so I can go about normal life.
Can someone please help me? I am on the edge of **** right now.
Flash a stock FTF using flashtool or force a software repair using PCCompanion
gregbradley said:
Flash a stock FTF using flashtool or force a software repair using PCCompanion
Click to expand...
Click to collapse
Can you provide links for FTF and such? Sorry for the pestering, it's late at night and I just want to go to bed.
PC Companion refuses to acknowledge that the Z3v exists, Sony lacks support for it.
http://www.flashtool.net/index.php
You can download the FTF using flashtool as well.
I am pretty sure PCCompanion provides support for the Z3v
Trust me, the XPERIA Z3v lacks any support from Sony. It is basically the basterd child of the Sony smartphone division. Pc Companion won't work for this, I have tried many times.
As for the FTF, I don't see any D6708 model firmwares there, is my feeble newbie mind missing something?
On another note again, I will be willing to keep the root access, it's just that I attempt to replace the Kinguser SU app, and superSU can't seem to update it's binary to do so. Any help there?
NeonSuperWalrus said:
Trust me, the XPERIA Z3v lacks any support from Sony. It is basically the basterd child of the Sony smartphone division. Pc Companion won't work for this, I have tried many times.
As for the FTF, I don't see any D6708 model firmwares there, is my feeble newbie mind missing something?
On another note again, I will be willing to keep the root access, it's just that I attempt to replace the Kinguser SU app, and superSU can't seem to update it's binary to do so. Any help there?
Click to expand...
Click to collapse
what firmware version are you looking for? LL or LP
Original KK firmware here: http://firmwaremobile.com/index.php/xperiadownload/file/262-z3-v
I can't find the LP leaked firmware. I believe you can download it using xperifirm and create the ftf using the flash tool.
I am looking for firmware 23.0.E.1.44. I found a supposed compatible firmware on Sony's website, but the boot unlocking and flashing seems to be a bit out of my range when it comes to understanding. (Kitkat 4.4.4)
NeonSuperWalrus said:
I am looking for firmware 23.0.E.1.44. I found a supposed compatible firmware on Sony's website, but the boot unlocking and flashing seems to be a bit out of my range when it comes to understanding. (Kitkat 4.4.4)
Click to expand...
Click to collapse
can't unlock the bootloader on the z3v so don't worry about that. You'll have to use the flashtool to flash the KK firmware I linked above then take the OTA to .44
Im in japan. my phone doesn't show ota for marshmallow, only for Sony bloatware. and pc companion on Mac says yes there is an update available... But then after about ten seconds the dialog box is replaced saying that I am running latest version available (though i have 5).
Same results when I tried VPN.
My phone is unlocked as originally purchased. I have a data sim.
Does it refuse because I have only 500mb on internal? There is no error message-it just changes its mind.
Any ideas? Just wait?
Sent from my D6653 using XDA Free mobile app
gnormal said:
Im in japan. my phone doesn't show ota for marshmallow, only for Sony bloatware. and pc companion on Mac says yes there is an update available... But then after about ten seconds the dialog box is replaced saying that I am running latest version available (though i have 5).
Same results when I tried VPN.
My phone is unlocked as originally purchased. I have a data sim.
Does it refuse because I have only 500mb on internal? There is no error message-it just changes its mind.
Any ideas? Just wait?
Click to expand...
Click to collapse
There is actually a mac version of Flashtool, but maybe not xpirifirm so you might have to find a pre-made FTF.
I guess you don't have root?
Update manually with Flashtool? Lots of guides available. Might not even have to make your own FTF file, but I recommend doing so if you can as then you know what is in it.
Essentially this is the same as using Sony software to do it, but you have more manual options. Download the files with xpirifirm, decrypt them with flashtool (not as complicated as it sounds), then it will make an ftf file for you which is the bit that contains all the system for the phone / update, then follow instructions to flash it onto the phone.
I'll look for a decent guide link.
My top tip is to make sure the TA partition stuff is excluded when you select what components to add to the ftf file to be safe, but flashtool should exclude this by default. And to make sure you download the software for your exact device so double check it when you choose
It really isn't as overwhelming as it may seem when you first look at it.
How to make the ftf: http://www.xperiablog.net/2014/08/1...re-files-using-xperifirm-and-flashtool-guide/
How to flash it: http://forum.xda-developers.com/showthread.php?t=2697277
(Just ignore the parts telling you to download anything in the flashing guide as you got it from the "how to make" and obviously just replace that phone and firmware with your own)
Thanks. I have rooted and flashed a couple other phones but not Sony. I guess I would do that if it came down to it, but it shouldn't be necessary. With the z3 don't see the payoff for the risk. I can live with the bloatware.
More to the point this update should just work! Why isn't it?
If I use PC companion doesn't that get the update straight from Sony regardless of carrier? (I have no carrier, just a 3 month data sim)
Sent from my D6653 using XDA Free mobile app
gnormal said:
Thanks. I have rooted and flashed a couple other phones but not Sony. I guess I would do that if it came down to it, but it shouldn't be necessary. With the z3 don't see the payoff for the risk. I can live with the bloatware.
More to the point this update should just work! Why isn't it?
If I use PC companion doesn't that get the update straight from Sony regardless of carrier? (I have no carrier, just a 3 month data sim)
Click to expand...
Click to collapse
If I helped hit thanks
Something along the way is causing the problem. Tried reinstalling PC companion?
I say manual flash because that eliminates the variable that it's your phone causing the problem and also gets you updated as you wanted soooooo two birds with one stone
If you can't so it by PC I hope the phone eventually sorts itself out
Did you use xperia companion? If you used that, then there might be no update available yet for your phone, because xperia companion have a bug that shows an update is available, but there really is no update available.
Yes I'm using xperia companion. I guess I'm experiencing that bug you mention.
How can I establish if an update is available when I have no carrier? If I have no carrier then is it still dependant on the country I'm in? I know others have received the update for d6653 in other countries.
Sent from my D6653 using XDA Free mobile app
Hi everyone.
I really need your help. I've been searching for days now and i can't find any solution.
I've bought Z3 (D6603) on Amazon. Before buying, i checked if it was compatible with my country's LTE bands and it was.
The first time i turn it one it was in Chinese ... or something like that.
3g and 4g are not working at all. Already check with my carrier and the settings are fine.
*#*#SERVICE#*#* shows that i DON't Have the band i need. (BC 4)
It seams to be modified by factory...
I also flashed several roms using flash tools. Nothing...
Another strange thing is that i can't unlock the bootloader (following sony's official page).
Also when i try to reset from Xperia Companion i get a message saying that my phone cannot be identified. Same thing using Emma.
PLEASE! any one can help me?
Let's try and identify the phone model etc.
Go to Settings, About phone (at bottom) and give all the info from there / if possible post screen shots.
As much info on the phone as possible would be good. Just don't post the IMEI number or show it here.
Stuff like build number / baseband version and all that technical stuff will be really useful.
The Chinese on start up makes it seem it's either fake or has the Chinese firmware on it and I don't think they use D6603 in China. Not being identified by Sony tools is another red flag.
Can you not send it back for a refund as it is clearly not in functioning order? Amazon should refund you if the seller has "disappeared"....
Response
Dobsgw said:
Let's try and identify the phone model etc.
Go to Settings, About phone (at bottom) and give all the info from there / if possible post screen shots.
As much info on the phone as possible would be good. Just don't post the IMEI number or show it here.
Stuff like build number / baseband version and all that technical stuff will be really useful.
The Chinese on start up makes it seem it's either fake or has the Chinese firmware on it and I don't think they use D6603 in China. Not being identified by Sony tools is another red flag.
Can you not send it back for a refund as it is clearly not in functioning order? Amazon should refund you if the seller has "disappeared"....
Click to expand...
Click to collapse
Thanks for the quick reply.I'm a new user so i can't post images. I'm from argentina and i'm here right now.. so it's almost imposible to get a refund or return it to the seller.
My phone data:
Model Number 6603
Processor info Qualcomm MSM8974PRO-AC
Android Version 4.4.4
Baseband Version 8974-AAAAANAZQ-00005-05
Compilation Number 23.0.A.2.93
From *#*#SERVICE#*#*
Phone Software version 1282-2729_23.0.A.2.93
File System Version: GLOBAL-LTE_23.0.A.2.93
S1 boot version: 1286-7314 S1_Boot_MSM8974AC_LA3.0_52-2
Customization Version 1286-2777_R9B
Active Customization 1286-2777_R9B
type Number PM-0800-BV
Fuel Guage Firmware Version: The phone doesn't support firmware version read
fcostazini said:
Thanks for the quick reply.I'm a new user so i can't post images. I'm from argentina and i'm here right now.. so it's almost imposible to get a refund or return it to the seller.
My phone data:
Model Number 6603
Processor info Qualcomm MSM8974PRO-AC
Android Version 4.4.4
Baseband Version 8974-AAAAANAZQ-00005-05
Compilation Number 23.0.A.2.93
From *#*#SERVICE#*#*
Phone Software version 1282-2729_23.0.A.2.93
File System Version: GLOBAL-LTE_23.0.A.2.93
S1 boot version: 1286-7314 S1_Boot_MSM8974AC_LA3.0_52-2
Customization Version 1286-2777_R9B
Active Customization 1286-2777_R9B
type Number PM-0800-BV
Fuel Guage Firmware Version: The phone doesn't support firmware version read
Click to expand...
Click to collapse
Okay doesn't look too bad. You're on the original firmware, not the updated version which is Android 6.0.1. You are on 4.4.4.
I would say best bet is to download the Argentina (that's your country so I suggest this) or Generic Global firmware and flash it with flashtool.
http://www.flashtool.net/index.php
Install it and then go to it's install location on your PC and find the drivers .exe and install the flashmode, fastboot and Xperia Z3 drivers. It might not install them all. If you get errors installing drivers you need to disable driver signature verification on the PC so Google how to do it if you don't know how. It is very easy. Then you will be able to install the drivers so it can actually flash the firmware.
With that tool there will be an option in the form of a black circle with XF on it. That is XpiriFirm. Use that to find and download the latest FTF (firmware file) for the D6603. It should end with .291
Follow the instructions on flashtool to flash it. Options will show up asking what parts of the ftf you want to include and exclude. All you need to do here is make sure to EXCLUDE anything that ends in .TA
Please do that as it might brick the phone if not excluded (you won't miss it it is very obvious.)
And it might be a good idea to wipe the data so tick the boxes for wipe so you have a completely clean phone.
Flashtool should then ask you to turn off the phone and hold the vol down button to install the firmware in flashmode.
Let it complete and then it will tell you to turn the phone on.
If there are errors then there might be a problem with the phone. If there is then contact Amazon directly and the seller and explain the situation. With some luck they might help you.
Dobsgw said:
Okay doesn't look too bad. You're on the original firmware, not the updated version which is Android 6.0.1. You are on 4.4.4.
I would say best bet is to download the Argentina (that's your country so I suggest this) or Generic Global firmware and flash it with flashtool.
Install it and then go to it's install location on your PC and find the drivers .exe and install the flashmode, fastboot and Xperia Z3 drivers. It might not install them all. If you get errors installing drivers you need to disable driver signature verification on the PC so Google how to do it if you don't know how. It is very easy. Then you will be able to install the drivers so it can actually flash the firmware.
With that tool there will be an option in the form of a black circle with XF on it. That is XpiriFirm. Use that to find and download the latest FTF (firmware file) for the D6603. It should end with .291
Follow the instructions on flashtool to flash it. Options will show up asking what parts of the ftf you want to include and exclude. All you need to do here is make sure to EXCLUDE anything that ends in .TA
Please do that as it might brick the phone if not excluded (you won't miss it it is very obvious.)
And it might be a good idea to wipe the data so tick the boxes for wipe so you have a completely clean phone.
Flashtool should then ask you to turn off the phone and hold the vol down button to install the firmware in flashmode.
Let it complete and then it will tell you to turn the phone on.
If there are errors then there might be a problem with the phone. If there is then contact Amazon directly and the seller and explain the situation. With some luck they might help you.
Click to expand...
Click to collapse
Already done that.... 5 times (5 different firmware). Still the same.. but with android 6.0.1.
I found 1 more thing that may be a clue: When you hard reset the phone or install a new firmware (same thing..i know) when the system show the welcome Sony's screen and the settings wizard, there is a small toast message that shows "Flash restore service starting: please wait for the Power off button" (not the exact message). After several times a black screen with a Power Off button appears and you can't do anything until you press it. After that the phone restart and it's normal again.
When flashing with the flash tool in the MA TA section you can see AUTO_BOOT and OSV-RESTRICTION. When you try to flash any rom, a warning message appears: "AUTO_BOOT and OSV-RESTRICTION not found in the script, continue?" (not the exact message).
Already ask for the refund.. but it cost me something like 150 U$S... also, i don't have the original box ... so it's going to be really difficult to return the product. I'm sure it's a software problem..
Thanks again for your help!!!
fcostazini said:
Already done that.... 5 times (5 different firmware). Still the same.. but with android 6.0.1.
I found 1 more thing that may be a clue: When you hard reset the phone or install a new firmware (same thing..i know) when the system show the welcome Sony's screen and the settings wizard, there is a small toast message that shows "Flash restore service starting: please wait for the Power off button" (not the exact message). After several times a black screen with a Power Off button appears and you can't do anything until you press it. After that the phone restart and it's normal again.
When flashing with the flash tool in the MA TA section you can see AUTO_BOOT and OSV-RESTRICTION. When you try to flash any rom, a warning message appears: "AUTO_BOOT and OSV-RESTRICTION not found in the script, continue?" (not the exact message).
Already ask for the refund.. but it cost me something like 150 U$S... also, i don't have the original box ... so it's going to be really difficult to return the product. I'm sure it's a software problem..
Thanks again for your help!!!
Click to expand...
Click to collapse
Okay good luck. Seems a bit messed up to me :/
Those ta sections are ignored when flashing, you do not need them.
Another solution:
Flash a 575 firmware and root your phone. Then try one of the available custom roms. There also is a solution to enable missing bands, but this is a little bit more difficult.
Sent from my D6603 using XDA-Developers mobile app
punkt said:
Those ta sections are ignored when flashing, you do not need them.
Another solution:
Flash a 575 firmware and root your phone. Then try one of the available custom roms. There also is a solution to enable missing bands, but this is a little bit more difficult.
Sent from my D6603 using XDA-Developers mobile app
Click to expand...
Click to collapse
Thanks i'll give it a try. Although i tried to root it with no luck.
Hey everyone,
Yesterday I installed the new 32.3.A.0.376 update on my 100% Stock Z5 (E6653) via the xperia companion.
After the update it was stuck in a bootloop (crashes and restarts shortly after the android animation finishes)
Here is the full timeline:
Update via xperia companion -> bootlop
Remove SD Card and SIM -> bootlop
Repair via xperia companion -> bootloop
Second repair via xperia companion -> bootloop
Flash Nougat with the flashtool -> bootloop
Flash latest non-nougat firmware -> it boots!
This time I did the update to nougat via OTA -> bootloop
Flash different nougat firmare via flashtool -> bootloop
Back to marshmallow...
Factory reset & Install update via xperia companion on a different computer -> bootloop
Install marshmallow, factory reset & Install ota update -> bootloop
So basically i tried every possible combination of installing the update without unlocking the bootloader or other things that might void warranty. It just won't boot!
What do you guys think might be the cause for this? And what can i try to get nougat working on my device before sending it in for a repair? Thanks!
how about cables? have you tried using different usb cables? how about non sony cables? or any other authentic original cable! like samsung usb2 ?
Cables? Sounds more like voodoo too me I mean I did the whole thing without any cables attached, too (OTA).
nbzklr said:
Cables? Sounds more like voodoo too me I mean I did the whole thing without any cables attached, too (OTA).
Click to expand...
Click to collapse
sir
when you tried all these possible combinations of flashtool, MM, N, repairs via sony pc suite etc even on different computer,
my question is did you add trying different usb cable in all this process?
and when you say you have tried different version N, can you be specific what build you tried?
YasuHamed said:
sir
when you tried all these possible combinations of flashtool, MM, N, repairs via sony pc suite etc even on different computer,
my question is did you add trying different usb cable in all this process?
and when you say you have tried different version N, can you be specific what build you tried?
Click to expand...
Click to collapse
I flashed 32.3.A.0.376-R4D and 32.3.A.0.376-R5D (one is with provider customization, one without).
And I just tried it with a different cable on a different usb port. But I'm afraid it's still the same result.
nbzklr said:
I flashed 32.3.A.0.376-R4D and 32.3.A.0.376-R5D (one is with provider customization, one without).
And I just tried it with a different cable on a different usb port. But I'm afraid it's still the same result.
Click to expand...
Click to collapse
sir if possible
1. kindly paste Flashtool log here ( of both machines )
2. what is the operating system of those two different pc's ? win 7 and/or win10
3. have you ever successfully flashed your xperia using those ssytems before? (considering driver issues)
4. flashtool 0.9.23.2 supports N (ONLY) any other version can't install it , so can u check what version of flashtool you used ( in both machines?)
thank you
YasuHamed said:
sir if possible
1. kindly paste Flashtool log here ( of both machines )
2. what is the operating system of those two different pc's ? win 7 and/or win10
3. have you ever successfully flashed your xperia using those ssytems before? (considering driver issues)
4. flashtool 0.9.23.2 supports N (ONLY) any other version can't install it , so can u check what version of flashtool you used ( in both machines?)
thank you
Click to expand...
Click to collapse
To answer your questions:
1. I currently don't have one but I do not recall any errors appearing in the logs.
2. I'm using windows 10 and yes, drivers were installed correctly (by booting the system with signature checks disabled)
3. I did successfully flash marshmallow (32.2.A.5.11) multiple times after the failed nougat update.
4. My version of flashtools matches 0.9.23.2
I tried to update the the phone multiple time using official tools (OTA, xperia companion) before resorting to flashtool.
This, and the fact that flashtool works well otherwise, means the issue is with my device and/or the update itself and not with flashtool.
Is it possible to get some log files out of the device to see what's causing the crash?
nbzklr said:
To answer your questions:
1. I currently don't have one but I do not recall any errors appearing in the logs.
2. I'm using windows 10 and yes, drivers were installed correctly (by booting the system with signature checks disabled)
3. I did successfully flash marshmallow (32.2.A.5.11) multiple times after the failed nougat update.
4. My version of flashtools matches 0.9.23.2
I tried to update the the phone multiple time using official tools (OTA, xperia companion) before resorting to flashtool.
This, and the fact that flashtool works well otherwise, means the issue is with my device and/or the update itself and not with flashtool.
Is it possible to get some log files out of the device to see what's causing the crash?
Click to expand...
Click to collapse
after asking so many questions and reading all your answers ! i feel like saying i wish i could get hold of your device to see what actually got wrong in OTA flashing!
the reason why ask all these question is that it happend with my friends Z1 years ago when by simply updating to news OTA , device got stuck in bootloop! and the only thing he could do is unlock the bootloader and installed cynogenmod. at that time i could not find any possible reason why this has happend!
the ultimate solution for you could be unlocking boot loader OR wait until we get some sense on the internet about this issue! ( i will research more)
btw, I always flash my device on win7 64bit. if possilbe try flashing via win7 , just in case.
also i couldn't help thinking , it might have something to do with FSC script! even on the flashtool download page! they have mention how few devices get bricked if flashtool is used! but then you tried updating via xperia companion also!
http://www.flashtool.net/downloads.php
YasuHamed said:
The ultimate solution for you could be unlocking boot loader OR wait until we get some sense on the internet about this issue! ( i will research more)
Click to expand...
Click to collapse
Yeah, I already feared that this would be the only solution :crying:
Next week I'm gonna try to get a refund/replacement, so let's see how that goes first before I unlock the bootloader.
Thanks for your help though!
nbzklr said:
Yeah, I already feared that this would be the only solution :crying:
Next week I'm gonna try to get a refund/replacement, so let's see how that goes first before I unlock the bootloader.
Thanks for your help though!
Click to expand...
Click to collapse
to be honest there is nothing wrong with your device! you had rooted 5.11 easily! this means the stock android .372 or .376 having N kernel is not working properly with your hardware!
if you are replacing your device then no need to unlock your bootloader! unless u want rooted phone!
REMEMBER to research all about DRM KEYS and TA backups before you even think about unlocking in your dream.
nbzklr said:
Yeah, I already feared that this would be the only solution :crying:
Next week I'm gonna try to get a refund/replacement, so let's see how that goes first before I unlock the bootloader.
Thanks for your help though!
Click to expand...
Click to collapse
When you were making .ftf ,did you delete fwinfo and exclude .ta files ?
If not, that can lead to bootloop.
Hey guys, I just want to give you a quick update on the issue:
Last week I brought my phone to a local retailer, they sent it in and today I received a completely new device with Android 7.0 pre-installed!
So it seems like the issue was covered by warranty.
All in all I'm surprised how smooth everything went.
And thanks to everyone who tried to help me here!