Force Touch Problem - Samsung Galaxy S8+ Questions & Answers

Hi everybody.
I noticed a problem on my S8+, with the Home Button Force Touch feature not working when the phone is hot, or even randomly.
Does anyone have a problem like that ?
I think this happens since the last update, but I can't be sure because I had the update 3 days after I got the phone.
Thanks.

I had the same issue about a month ago. I asked about it in every forums but no one answered.
Problem happened when I was playing game. I was trying to get to the home screen by hard pressing home button but my phone didn't respond. I tried to fix it in every way. I contacted Samsung via mySamsung app but the advice they gave me didn't work at all. Fortunately after a day, it started working again and the problem has never happened since then.
I recommend you to clear cache partition in recovery mode and then wait for a day.
Sent from my SM-G955F using Tapatalk

Thanks I'm gonna try your advice. But I didn't install TWRP yet and didn't root either, so I'm not sure I'm gonna be able to do it.

Ok so I wiped the cache partition (with the stock recovery), let's see if it worked.

tufftatino said:
Hi everybody.
I noticed a problem on my S8+, with the Home Button Force Touch feature not working when the phone is hot, or even randomly.
Does anyone have a problem like that ?
I think this happens since the last update, but I can't be sure because I had the update 3 days after I got the phone.
Thanks.
Click to expand...
Click to collapse
You have Exynos or SD

danieldp1990 said:
You have Exynos or SD
Click to expand...
Click to collapse
Exynos and no carrier branding

It happened again today....
This is really annoying.
I think the heat disable the feature.
Nobody has the same problem ?

Related

Nexus 5 keeps crashing!

Managed to get myself one from the CPW yesterday afternoon, and since then I think my new phone has crashed about 150 times. Every time I open any browser app, it crashes. If I use the loud speaker then which back to earpiece while on a call, it crashes. The list goes on.
Anyone else experiencing anything like this?
I got mine from CPW and now had a single thing crash! A few apps have lagged for a second or two but that's becuase they haven't been updated I'm assuming.
But as far as the OS is concerned I have not had these problems. Maybe something went wrong during your update? I'd try a reset.
Sent from my Nexus 5 using xda app-developers app
stennett said:
I got mine from CPW and now had a single thing crash! A few apps have lagged for a second or two but that's becuase they haven't been updated I'm assuming.
But as far as the OS is concerned I have not had these problems. Maybe something went wrong during your update? I'd try a reset.
Sent from my Nexus 5 using xda app-developers app
Click to expand...
Click to collapse
Thanks for the reply. Just tried a factory reset. I noticed that I didn't need to download the update this time. As soon as I tried a few of the apps it crashed.
Any other ideas?
JamesMcL13 said:
Thanks for the reply. Just tried a factory reset. I noticed that I didn't need to download the update this time. As soon as I tried a few of the apps it crashed.
Any other ideas?
Click to expand...
Click to collapse
i had the play store crash on me quite abit when browsing my app purchase history, also the main launcher a couple of times. i don't think it's *quite* ready for primetime just yet. the price of being an early adopter i suppose.
Yeah suppose it is. I'm having to take it back today. It's restarting every 2 mins. Gutted!
JamesMcL13 said:
Managed to get myself one from the CPW yesterday afternoon, and since then I think my new phone has crashed about 150 times. Every time I open any browser app, it crashes. If I use the loud speaker then which back to earpiece while on a call, it crashes. The list goes on.
Anyone else experiencing anything like this?
Click to expand...
Click to collapse
The camera app crashed multiple times even after a reboot.
Also, when I was trying to search contacts the google search crashed.
I'm also having seemingly random crashes. At least a few times a day. No pattern. Could be from pressing the power button. Watching a video on YouTube. Just typing into this box. Anything. I already tried doing a factory reset. No luck.
Maybe a bad flash? Reflash factory image if it still crashes, return it. I've been using mine since Monday, the only thing that crashed was Firefox Beta but that's fixed now with the new update.
Had my nexus 5 for about 3 days now.
It randomly restarts through out the day,
I'll be watching youtube videos with the youtube app I'll just watch the volume bar just go to 0 when I'm not even touching the volume buttons, I'll turn it back up only for it to auto turn back down.
Today I'm having issues with the camera, very time load the camera and try to take a picture, it will just freeze and the phone will reboot.
I've also had issues with the WiFi connecting to my network, like I have to trick it into connecting.
I want to love this phone but all of this random crap is pissing me off.
bobafuzz said:
Maybe a bad flash? Reflash factory image if it still crashes, return it. I've been using mine since Monday, the only thing that crashed was Firefox Beta but that's fixed now with the new update.
Click to expand...
Click to collapse
I'll give this a shot and report back!
How to understand crashed? Rebooted or just your apps crashed on it?
If only apps, it might be 'cause they are not compatible with Android KitKat yet.
Simonna said:
How to understand crashed? Rebooted or just your apps crashed on it?
If only apps, it might be 'cause they are not compatible with Android KitKat yet.
Click to expand...
Click to collapse
For me it freezes up for around 5-10 seconds then restarts. There is no usage Or app associated.
Tried reloading the stock image. No difference. RMA it is!
Nexus 5 problem list:
Oops...my earlier reported problems with crashing were resolved after simply restarting phone...
Wow...I haven't had a single crash on Android from 1.6 all the way to 4.4.2 now. Guess I'm just lucky. I did have a Moto X that kept rebooting though, but it turned out to be a bad RAM chip. Maybe thats the problem here?

Nexus 5 WiFi problem

Hi guys, I am having a strange problem with my nexus 5, or I should say my Wife's Nexus 5. Right what is happening is that when my wife's phone is connected to a WiFi network it does not receive calls. My phone is identical and has no problems at all. The phone has been back to where we bought it from for repair twice and they finally gave us a brand new phone. After getting home and restoring my wife's phone it has the same problem. Both phones are stock and updated to 4.4.4 . I have checked the settings and as far as I can see they are identical. If I reboot the phone it will ring with WiFi on but after a couple of minutes the problem returns.
Now I would guess that an app is causing the problem but I have tried uninstalling and re installing most of her apps but still can't solve this. I have spent ages on the phone to our provider (T-Mobile UK) tried my sim in her phone but still have the same problem. Is there any type of diagnostic software or app I can run to try and pin point the problem?
The phone has been factory reset but still got the same problem! Bearing in mind the phone is brand new and has the same problem as the old one its got to be an app hasn't it, but how to work out which one
Thanks in advance
Sent from my Nexus 7 using XDA Free mobile app
Nexus04 said:
Hi guys, I am having a strange problem with my nexus 5, or I should say my Wife's Nexus 5. Right what is happening is that when my wife's phone is connected to a WiFi network it does not receive calls. My phone is identical and has no problems at all. The phone has been back to where we bought it from for repair twice and they finally gave us a brand new phone. After getting home and restoring my wife's phone it has the same problem. Both phones are stock and updated to 4.4.4 . I have checked the settings and as far as I can see they are identical. If I reboot the phone it will ring with WiFi on but after a couple of minutes the problem returns.
Now I would guess that an app is causing the problem but I have tried uninstalling and re installing most of her apps but still can't solve this. I have spent ages on the phone to our provider (T-Mobile UK) tried my sim in her phone but still have the same problem. Is there any type of diagnostic software or app I can run to try and pin point the problem?
The phone has been factory reset but still got the same problem! Bearing in mind the phone is brand new and has the same problem as the old one its got to be an app hasn't it, but how to work out which one
Thanks in advance
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
im having a similar problem. i cant make or receive calls and my bars drop to 0 when i try too. i did notice it might have something to do with wifi for mine as well. i didnt have any issue like this until i recently flashed stock 4.4.4. i was told to see if my radios were updated
fergdizzle9090 said:
im having a similar problem. i cant make or receive calls and my bars drop to 0 when i try too. i did notice it might have something to do with wifi for mine as well. i didnt have any issue like this until i recently flashed stock 4.4.4. i was told to see if my radios were updated
Click to expand...
Click to collapse
Well after an evening of uninstalling and re-installing apps and resetting it seems to have cured itself. I am sure it was something to do with the recent system update, as the problem only started recently. The phone is just over 6 months old and we have had no problems until this. Still fingers crossed it seems ok now.
Nexus04 said:
Well after an evening of uninstalling and re-installing apps and resetting it seems to have cured itself. I am sure it was something to do with the recent system update, as the problem only started recently. The phone is just over 6 months old and we have had no problems until this. Still fingers crossed it seems ok now.
Click to expand...
Click to collapse
Hi, i'm having the same problem!! When on wifi sometimes calls get through but most of the time it blocks them, I also thought it had to be something about an app but i even booted the phone into safemode which disables all 3rd party apps and the issue was still there. Where you being able to narrow it down to something in particular??
EDIT: Nevermind, i think i found a thread with the solution.
soumian said:
Hi, i'm having the same problem!! When on wifi sometimes calls get through but most of the time it blocks them, I also thought it had to be something about an app but i even booted the phone into safemode which disables all 3rd party apps and the issue was still there. Where you being able to narrow it down to something in particular??
EDIT: Nevermind, i think i found a thread with the solution.
Click to expand...
Click to collapse
I should have updated ages ago, the problem was in fact being caused by the sim card. Dont know why it suddenly started playing up but it coincided with the software update to 4.4.4 But my phone was identical and had no problem and my wifes did. Compared to hers my sim was relatively new we eventually ordered a replacement sim and there has been no problem since
Sorry I could not be any more help

Random reboots

Hi guys, I got my G920i from an ebay seller that everyone here has been talking about. The phone was in great condition and everything was fine with the phone for the first 24 hours. Ever since then , my phone has been constantly rebooting after a few hours on it's own. I have not installed any apps that I normally don't have on my other android device , the oneplus one. The G920I is not rooted or anything. The only app I can think of , that is different this time from the OPO , is the samsung push service update. I checked around and could not see anyone else who had recvd the Push service update and was facing the same issue.
Please help!
same
I have the same issue. I also bought the international version off of eBay. I didn't notice anything for about two days, but have now had the phone restart on me three times. All three times I was not actively using the phone and the screen was off.
One thing that I tried was to reinstall the Samsung push service update. That worked for 3 days as I didn't see any more reboots. And just 15 mins ago it happened again while the phone was in my pocket. Hope this gets fixed soon.
It has happened to me twice. I just disabled the auto update feature for my apps to see if that actually works. Will let you know if it worked after a couple of days.
I've had the phone since last tuesday and didnt notice any random reboots until this app updated and now i have 3-5 a day
aford89 said:
I've had the phone since last tuesday and didnt notice any random reboots until this app updated and now i have 3-5 a day
Click to expand...
Click to collapse
Which app did you update?
ecksreturns said:
Which app did you update?
Click to expand...
Click to collapse
the samsung push service or whatever it was called that was supposed to fix the battery everyone claimed
Can you check this topic: http://forum.xda-developers.com/galaxy-s6/help/nearby-wifi-portal-causes-constant-t3086743
Maybe it's the same issue and we can narrow down the problem.
Stolper said:
Can you check this topic: http://forum.xda-developers.com/galaxy-s6/help/nearby-wifi-portal-causes-constant-t3086743
Maybe it's the same issue and we can narrow down the problem.
Click to expand...
Click to collapse
Im only around open networks at work and it does the soft reboots around my house which is secured
My random reboots started shortly after the Samsung Push Services app was updated. I force stopped it, disabled it and uninstalled the update and I haven't had a reboot in a while.
My phone was rebooting several times every day before that.
Edit: The random reboots are back. This is very frustrating.
reflash the firmware fix the problem for me. No reboot since 24 hours. 5 to 6 reboots per day before. Hope it will continue.
I also have the same issue. It has happened 2 times for me, today and yesterday. I had the phone in my hand and suddenly I see the Samsung logo. Within 5 minutes it reboots 2-3 times. This sucks =(
I have the same problem, it only happens to me when I open Play Store or when I update something.
Edit: I have the F model.
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
AirSupply said:
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
Click to expand...
Click to collapse
I bought my 920i from Breed on Ebay. Everything has been great for the most part, but I do experience a random reboot at least once every few days. It just happened to me while sitting on my desk.
I am rooted, but I don't have any crazy customizations and I applied stock recovery after root. Only one app is frozen and it's that Samsung Security Agent process that was draining my battery. I also have it connected to a Gear S, but I'm pretty sure that's not the issue.
I wiped it twice yesterday and then set it up. It's definitely not a ROM/cache issue. I'll be interested to see if anyone figures out what this is. It could just be a bug that we'll have to deal with until the next update. Fortunately, the phone restarts super fast.
I also believe this is a software issue. I am not rooted and don't see myself doing that any time soon.
Which network are you using on your 920i? I am on AT&T network
AirSupply said:
I also believe this is a software issue. I am not rooted and don't see myself doing that any time soon.
Which network are you using on your 920i? I am on AT&T network
Click to expand...
Click to collapse
AT&T here, also.
I'm using the G920F with an european carrier, so I think that is a global problem.
It happened to me twice today. That's a first. The only thing that's different is that I have a Gear S connected full time.
Didn't Android 5.01 cause the phone to reboot after some time due to running out of available memory?
AirSupply said:
I have had my 920i for almost a week, and I haven't had any random reboot at all. Everything works as supposed to.
Click to expand...
Click to collapse
Same here, I have had the phone for a week and zero issues.
Sent from my SM-G920I using Tapatalk

Random reboots

I've had a few random reboots in the 6 days I've owned the phone. Most of them were in the first few hours so I just checked it up to my new phone settling down.
So when I got one out of the blue this morning I started to wonder it any of you have been experiencing this.
So please if you did or do get random reboots. Leave a comment so we can keep an eye on it.
BTW it might not happen before your eyes but if you have to put in a pin to get it an you did not schedule a reboot, it was random.
Let us know.
After the latest update i have random reboot as well daily once... Mostly when it's goes to sleep..
I have Uninstalled all the bixby remap applications... Let's monitor for today and see how it's going...
Sent from my SM-G955U using Tapatalk
I have had about 3 random reboots so far. still on stock firmware, no updates available for me yet (even though it's sim free). I just put it down to bugs that should get ironed out with updates.
Thanks guys. Good to know I'm not alone. Let's keep an eye on this.
None so far here before and after update.
Sent from my SM-G955U using Tapatalk
Yes.. I am getting them every 4-5 hours. Reset to stock with no apps and it still happens
I'll put this on the list of haven't happened....yet
My phone rebooted again about an hour ago... Sigh.
Mine doesnt. Are you ising a package disabler?
Sent from my SM-G955U using Tapatalk
I've had a few as well, latest this afternoon. Phone was sitting on my desk in my line of sight and I saw the AT&T logo show up
johnwayne27 said:
Mine doesnt. Are you ising a package disabler?
Click to expand...
Click to collapse
You never noticed having the volume notification out of the blue even though you did not power cycle your phone? The whole reboot can't take more than 20 seconds. It's mad fast. You won't notice it unless you're actually holding the phone when it happens.
This an issue on the F models?
Can you give us some info?
Which version is your s8? Is it from at&t?
This was happening to me. So what worked for me was moving all the apps I had on the SD back to the internal storage. The app that was causing my reboots was p
Facebook pages. But I changed them all just in case. Since the 0 reboots
danny185 said:
This was happening to me. So what worked for me was moving all the apps I had on the SD back to the internal storage. The app that was causing my reboots was p
Facebook pages. But I changed them all just in case. Since the 0 reboots
Click to expand...
Click to collapse
Which variant?
None for me but my S6E had them so much I had to return it. I installed an app called reset or reboot counter. The worst day I had something like 130! It would kill the battery too
I had twice since I bought my s8+ exynos model.
Cruzaders said:
Which variant?
Click to expand...
Click to collapse
AT&T
Had same issue
My phone would randomly freeze once a day then restart. The reason for the problem seems to be the update that patched bixby from being remapped.
I'm using the Sprint Variant of the Samsung Galaxy S8+.
I have seen two fixes for this issue. The first solution which worked for me was to clear the cache in recovery (boot holding power, volume down, and bixby), I did this three times as if it was a rom. The second solution is to back everything up and do a factory reset.
Random reboots....I had lots
mrnovanova said:
I've had a few random reboots in the 6 days I've owned the phone. Most of them were in the first few hours so I just checked it up to my new phone settling down.
So when I got one out of the blue this morning I started to wonder it any of you have been experiencing this.
So please if you did or do get random reboots. Leave a comment so we can keep an eye on it.
BTW it might not happen before your eyes but if you have to put in a pin to get it an you did not schedule a reboot, it was random.
Let us know.
Click to expand...
Click to collapse
Yes, I had a big problem with it rebooting the 2nd day after I installed all my apps. It would reboot 3-5 times in about 4 hours. I called Samsung support and they had me wipe the cache and told me if that didn't work, do a factory rest. After the cache wipe it rebooted on it own 1/2 hr. later.....not good. So then I went back and moved all the apps that allowed me to move them to the SD card, back to the internal storage. The problem went away, no reboots for 3 days...none! So then I started to move the apps back to the SD card, one at a time, one only per day. On the fourth day, fourth app, the phone rebooted by itself a few minutes after I moved the app to the SD card. I've seen several web sites that it may be a problem (software) with how it deals with the SD card, but other users have reported the same issue and don't use a SD card. Hopefully Samsung is looking into the matter.
Google: random boot problems galaxy s8

Freezing - Not sure if random

So since about 2 days ago the phone just start freezing. Sometimes it just restarted randomly, but mainly freezing at least every 5 minutes. The power button alone wouldn't turn it off no matter how long I held it. Always have to use Pwr+Vol Down to reboot.
I put up with it because I've been busy, but finally tried wiping cache - no profit. Tried safe mode - no profit. Factory reset- negative profit. After the reset it just seems to restart a bit more often but in general it freezes less, making the timing seem even more random.
This happened when I first got it (used). It was restarting due to the fresh 7.0 update. So a factory reset fixed it and it was smooth sailing for like 3 months or something. I know there was a minor system update a few days ago but those dont usually call for a factory reset. I tried it anyway and it just didnt work. I had actually even tried uninstalling all the app updates from the night before it started happening. but safe mode couldn't even fix the problem so I guess that was moot.
Software version: G920VVRS4DQE1
Stock everything - I dont hack my daily drivers at all
Android 7.0
Mainly I'd like to know if Im alone. A fix would be great but I'm hoping it's not specific to my device. If it's a hardware issue I'm gonna give it a swift toss down the stairs and maybe deliver a nasty curb stomp to it right afterward.
Any advice?
I'm running into the same exact issue. Same build, and am running out of ideas.
Lathorus said:
I'm running into the same exact issue. Same build, and am running out of ideas.
Click to expand...
Click to collapse
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
sawyerbenjamin said:
Good to know its not just me. Did it start after a recent update for you also? That would give me hope that its not faulty hardware. Maybe just a bad update.
Click to expand...
Click to collapse
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Click to expand...
Click to collapse
Same for Verizon. I guess I'll just hold out, using a backup phone, until a new update hopefully fixes it.
Lathorus said:
Yes, it started right after I got a small update. I'm hoping a fix will come. (I'm on verizon).
Click to expand...
Click to collapse
Gonna go ahead and revive this. It seems to work fine when the sim card is out. I recommend you see if it's the same with you. I've charged it up before work multiple times before work days and come home from to see that it never restarted. I was able to test this using the fingerprint feature; it isn't asking me to use pattern like it does after boot.
No one else is chiming in but, since we're both on Verizon, I'm having a feeling that it's directly related to the SIM/carrier.

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