big problems with bluetooth and the car - Sony Xperia XZ Premium Questions & Answers

Hey.
Had this phone for a week now and whilst it's a great phone, there appears to be a few bugs which need sorting. The main one is the incompatibility with the car for controlling apps like Spotify or streaming music via Bluetooth.
The later is a real pain and one which is causing me to seriously consider getting rid of this device as it's a killer feature for me due to the amount of driving I do.
Had a quick look at Talk Sony forum and a few other people have the same problem but as of yet there is no update or word from Sony.
Anyone else have the same experience and a potential solution?
Cheers
Scott

No solution, I got word from Sony that they are working on it, but my guess is that this will be fixed with Android O, and this could be months ahead :/
But maybe we will receive an update for Android 7, who knows...

Thanks for the reply. This kind of settles it then as Monday is last day of my cooling off period.. Gonna have to take it back as there is no way I can function in my job if I can t use handsfree properly or music
Such a shame.

had the same thing, after much research i found its probably the fact that the premium has bluetooth 5, with special codecs for music streaming. Non of which was available in 2012 when my car was made.
Ive ordered a £3 hadfree kit of ebay to see if that makes any difference.

leeston2379 said:
had the same thing, after much research i found its probably the fact that the premium has bluetooth 5, with special codecs for music streaming. Non of which was available in 2012 when my car was made.
Ive ordered a £3 hadfree kit of ebay to see if that makes any difference.
Click to expand...
Click to collapse
thats pants now
I was going to mess about to try and flash unbranded firmware but I think i will just take it back tomorrow and swap it .
Cheers for the update.
Scott

svssolutions said:
thats pants now
I was going to mess about to try and flash unbranded firmware but I think i will just take it back tomorrow and swap it .
Cheers for the update.
Scott
Click to expand...
Click to collapse
I was gonna do the same but the only offer they gave me was an s8 with less data for an extra £15 a month. I stuck with the Sony and am hoping when my new car arrives it works.
Good luck.

I have a new 2017 BMW and I am stunned that it doesnt work. The S8 works great and the iPhone is perfect but for some reason Sony have been left out in the dark.

svssolutions said:
I have a new 2017 BMW and I am stunned that it doesnt work. The S8 works great and the iPhone is perfect but for some reason Sony have been left out in the dark.
Click to expand...
Click to collapse
Spoke to Sony. They do believe their device is at fault and have no plans to do any software tweaks till Android O

I dont have any issues with mine controlling pause, play, last or next song, but I switched to Deezer a while back. Ive had more than one issue with Spotify on other devices, so I moved on from that service.

charlatan01 said:
I dont have any issues with mine controlling pause, play, last or next song, but I switched to Deezer a while back. Ive had more than one issue with Spotify on other devices, so I moved on from that service.
Click to expand...
Click to collapse
It's such a strange problem.

Hi guys goodevening I've solve this issue ! you just to go o dev menu anche change bluetooth version avrcp from 1.6 to 1.4 after that it will worck again with the idrive with any app.

I tried changing avrcp to 1.4 yet it still won't stream music at all to my alpine head unit.
Didn't even come up as an option under Bluetooth. Says it is connected for calls and contacts only.
The alpine works fine with galaxy note 2, 4, galaxy s5 and s8, Huawei y550. So the fault is with the xz premium.

Same Problem with Alpine and Bose. Solution?

Related

Jelly Bean Bluetooth freeze/crash

Anyone having similar problems with bluetooth audio streaming on Tab 7.7 with new JB firmware please, post your device names to this thread.
I will post any future updates from Samsung here as well
Original post:
Major disappointment after using Bluetooth A2DP with Samsung HS3000 headset(apt-x compatible).
Tested with stock music player, google music and poweramp. After playing for a few minutes, tab starts to slow down, then player might freeze, tab settings freeze, reboot into the eternal samsung logo. Only way out long press on power.
ICS was pretty bad, but at least it played for 20-30 minutes before going kaboom ...
Please, post your experiences with Bluetooth audio streaming.
i'm using Jabra clipper and Jabra stone... havent had any of those problem you mention... yet...
m0bster said:
Major disappointment after using Bluetooth A2DP with Samsung HS3000 headset(apt-x compatible).
Tested with stock music player, google music and poweramp. After playing for a few minutes, tab starts to slow down, then player might freeze, tab settings freeze, reboot into the eternal samsung logo. Only way out long press on power.
ICS was pretty bad, but at least it played for 20-30 minutes before going kaboom ...
Please, post your experiences with Bluetooth audio streaming.
Click to expand...
Click to collapse
I use a Jawbone Era and Jambox and have not had these problems.
All headsets listed above do not support apt-x.
Maybe this is the key to this problem.
Anyone with apt-x capable headset or speakers?
may be because its old device... cant support apt-x
Same prob
edan1979 said:
may be because its old device... cant support apt-x
Click to expand...
Click to collapse
hi, actually it should support apt-x. Same prob here it is awful. A fix would be fantastic.
I used nokia bh 505 - played music for 4hrs, no glitch whatsoever
Mine syncs fine with older aftermarket car stereo, Jawbox Jambox and also a Bluetooth mouse and keyboard with none of these issues.
Now, it does reboot occasionally a different times but that's another story...
another prob
Hi guys, thanks for your answers. But I think the problem is more an apt x Codecs problem and less a bluetooth problem.
Lipi32 said:
Hi guys, thanks for your answers. But I think the problem is more an apt x Codecs problem and less a bluetooth problem.
Click to expand...
Click to collapse
What apt-x device do you have?
creative ziisound D5
m0bster said:
What apt-x device do you have?
Click to expand...
Click to collapse
Hi, it s called creative ziisound D5. I ve tested different devices, it s defenitly the tab, which has the problem. it s like you described, a fix would be wonderful. But in a other forum, people told me that they have devices, which workt with the tab using apt x.
I have submitted the bug to Samsung customer support.
This is automatic confirmation:
------------------------------------------------------------------------------------------------------
Thank you for contacting Samsung Customer Support.
Our team aim to reply to your email within 48 hours. Please be patient if it takes a little longer, as it may be we need to refer to colleagues in other departments to find the answer you need. Remember that the response may go through to your junk folder depending on your email settings.
You can find many answers to your questions on our support pages at Samsung.com. Alternatively, you can call our UK Customer Support on 0330 726 7864 (call 0818 717100 for Customer Support in Southern Ireland) for further assistance between 9am-6pm Mon-Sat (10am-4pm Bank Holidays).
Are you a Facebook fan? ‘Like’ us on Facebook.
https://www.facebook.com/SamsungMobile
https://www.facebook.com/SamsungUK.
* This email is automated and replies will not be directed to our Customer Support Team. Please click here to send a further message.
Tab 7.7 crashes when connected to Bluetooth (apt-x capable) headset
To reproduce the problem you need:
Tab 7.7 updated to latest Android Jelly Bean 4.1.2 firmware
Apt-x capable Bluetooth headset. Samsung HS3000
Steps to reproduce the problem:
1. Connect the headset to the tab 7.7
2. Start the music player and play some tracks
3. After a few minutes the tab will become unusable and reboot
------------------------------------------------------------------------------------------------------
Lipi32 said:
Hi, it s called creative ziisound D5. I ve tested different devices, it s defenitly the tab, which has the problem. it s like you described, a fix would be wonderful. But in a other forum, people told me that they have devices, which workt with the tab using apt x.
Click to expand...
Click to collapse
Thanks.
I will add this device to my report to Samsung.
I reveived an answer from Samsung:
-----------------------------------------------------------------------------------
Thank you for contacting Samsung Customer Support.
We always look forward to hearing customer feedback and comments.
We are committed to continuously improving the experience for our customers and your comments are important to us.
I've passed your comments on to various departments who will use them to improve the experience of using our products and services. We thank you for taking the time to raise this issue with us.
If there is anything else we can help with, please let us know.
Our Customer Support Team love feedback! Share your thoughts on this response by completing the survey at the bottom of this page.
Kind regards,
Tommy
Online Support Team
SAMSUNG Customer Support Centre
-----------------------------------------------------------------------------------
Over 5 weeks passed.
No updates. I still can not use 2 Samsung products which supposed to work with each other.
BT drivers are compiled in the kernel. I just wonder if there is an option (to enable) for further device support within the .config prior to compile.
Will take a look in approx 3 weeks time. Please remember to PM (remind) me before then and see if anything can be done.
Edit: please PM me anyway, because IF something can be done, you will be required to flash a custom kernel, and if you don't want that, let me know so I don't waste my time
Cheers,
UITA
Sent from my GT-I9500 using xda premium
Test a2dp with nokia bh 214 fine. You better use original
Sent from my GT-P6800 using xda app-developers app

No bluetooth media audio in 2013 optima, anyone else?

In my other cars it works fine so I know its my Kia but I don't have any idea how I can rectify this. Called the tech at Kia and he said they've not tested the note 7 and may never as the car is a few years old so It looks like I'm on my own here. On my 2013 Kia optima w/ navi I do not get media audio so only BT that works is the phone. It will show the first song sometimes on pandora (Streaming audio, NOT pandora app radio) but never will update after that. All audio always comes from phone. I can change songs from the stereo but that's it. Totally useless. Works fine in my other cars and my BT radio in my garage so it's a problem w/ my Kia but WTF?? My note 3 and a note 5 work just fine. Very disappointing.
Anyone else have this issue? Any suggested fixes?
Dave
TT_Vert said:
In my other cars it works fine so I know its my Kia but I don't have any idea how I can rectify this. Called the tech at Kia and he said they've not tested the note 7 and may never as the car is a few years old so It looks like I'm on my own here. On my 2013 Kia optima w/ navi I do not get media audio so only BT that works is the phone. It will show the first song sometimes on pandora (Streaming audio, NOT pandora app radio) but never will update after that. All audio always comes from phone. I can change songs from the stereo but that's it. Totally useless. Works fine in my other cars and my BT radio in my garage so it's a problem w/ my Kia but WTF?? My note 3 and a note 5 work just fine. Very disappointing.
Anyone else have this issue? Any suggested fixes?
Dave
Click to expand...
Click to collapse
Other than the usual going into the settings of both your Kia's radio and your new phone to remove both devices from the list of available devices and re-pair them both, not sure what else you can do? There appears to be a widespread issue with the Note 7's ability to maintain a solid bluetooth connection for a lot of folks out there including me. Hopefully its a software issue and not a hardware issue in which case Samsung should already be well aware of it and working on a resolution.
I am having the exact same problem with a 2013 Sonata Limited 2.0. Reset the phone and even swapped it out for another. It connects to my portable Bluetooth speakers with no issues. My M8 and M9 connect to my car just fine. I'm hoping some type of fix is available.
Sent from my SM-N930P using Tapatalk
So I spoke w/ my kia service manager today and we had a talk. I told him all the steps i've gone through and also that i've tried two different kia/hyunais and it didn't work in either. He has started a ticket and has an in w/ the audio designers at Kia so he says. I originally thought it was MM that was the issue but my wife has an S5 w/ MM and it works fine. She has BT 4.0 and I have 4.2 I'm wondering if that is part of the issue.
So you tried two note 7s and they both did it? That was something I wanted to try.
Dave
TT_Vert said:
So I spoke w/ my kia service manager today and we had a talk. I told him all the steps i've gone through and also that i've tried two different kia/hyunais and it didn't work in either. He has started a ticket and has an in w/ the audio designers at Kia so he says. I originally thought it was MM that was the issue but my wife has an S5 w/ MM and it works fine. She has BT 4.0 and I have 4.2 I'm wondering if that is part of the issue.
So you tried two note 7s and they both did it? That was something I wanted to try.
Dave
Click to expand...
Click to collapse
Yes, I did and same problem persists. It almost seems like the Bluetooth profile on the phone is not backwards compatible.
Sent from my SM-N930P using Tapatalk
The odd thing is it shows the first song in pandora on the stereo. I can also control forward but not play/pause from my stereo just no audio. Do you have the same behavior? Sso AVRCP is sort of working at least. I think you may be onto something about the BT profile even though it should be backward compatible.
Dave
Is it just Pandora or all media files playing back from your Music Library on the phone? It could be a Pandora thing. I have a 2015 Toyota Camry XSE V6 and my bluetooth works fine using my Note 7.
I tried spotify as well. Even waze only goes through phone speaker. No media audio option comes up in
In bluetooth.
So their first response to the service manager is below. How can 2013 MY have AVN 2.0 and by 2016 they're already at AVN 4.0 and basically saying FU to anyone w/ an "olde" car that is 3 years old.
To my knowledge, that platform is no longer tested (it is an AVN 2.0 and we are up to AVN 4.0 and developing AVN 5.0) however, advise would be for the customer to continue to update their phone, delete pairings and re-pair after they update their phone software. I can send this information to the Bluetooth team and see if they are able to duplicate anything on a vehicle however, it's hard to guarantee compatibility on older models with newer phones and software.
I would have to check and see if any later software is available however, sometimes a map update will give the customer the latest head unit software however, that is not covered under warranty."
Click to expand...
Click to collapse
I'm having the same problem on my brand new Kenwood radio. My note 4 works perfectly but the note 7 will only connect for calls no media
Sent from my SM-N930P using XDA-Developers mobile app
2013 Altima SL no issues with BT on Note 7 connecting and heard through car speakers. I use several podcast apps and never had a problem.
Different cars handle the 4.2 protocol differently obviously.
I did create a trouble ticket for those who would like to chime in .
https://code.google.com/p/android/issues/detail?id=221322&thanks=221322&ts=1472583426
More info guys. Lets get on board here.
https://us.community.samsung.com/t5...usic-on-car-stereo/td-p/27565/highlight/false
kyalejamison said:
I'm having the same problem on my brand new Kenwood radio. My note 4 works perfectly but the note 7 will only connect for calls no media
Click to expand...
Click to collapse
Hmm...I'll have to try mine again. I've used it no problem on my Kenwood deck for calls. But I don't think I've even tried streaming audio yet.
Samsung's stance is it is my car. Despite the car working w/ the Note 3, Note 5 and S5. Everyone is passing the buck. This phone is about to be returned.
TT_Vert said:
Samsung's stance is it is my car. Despite the car working w/ the Note 3, Note 5 and S5. Everyone is passing the buck. This phone is about to be returned.
Click to expand...
Click to collapse
There's no firmware update for your car radio? Just curious if you hadn't gone that route yet. My parents had a similar issue on their Ford Focus.
kyalejamison said:
I'm having the same problem on my brand new Kenwood radio. My note 4 works perfectly but the note 7 will only connect for calls no media
Click to expand...
Click to collapse
Mine worked fine, tried it on the way to work. Both the regular BT streaming and the Pandora setting in the radio worked. Volume, change tracks etc. This is just a cheapie $100 Kenwood Excelon I bought earlier this year.
KB112 said:
There's no firmware update for your car radio? Just curious if you hadn't gone that route yet. My parents had a similar issue on their Ford Focus.
Click to expand...
Click to collapse
Nope, most up to date. Spoke to the Kia Bluetooth team and they said they have no plan to resolve.
Dave
KB112 said:
Mine worked fine, tried it on the way to work. Both the regular BT streaming and the Pandora setting in the radio worked. Volume, change tracks etc. This is just a cheapie $100 Kenwood Excelon I bought earlier this year.
Click to expand...
Click to collapse
And you have a note 7 correct? I'd be curious what model head unit you both have to compare the differences to see wtf is causing this.

Help regarding headphone issue

Hello there,
I just received my xz premium today, and to my big surprise my headphones (Huawei am185) can't be used with the phone.
I get a message saying ''headphones not supported .......'''
Can that really be true? - never had that issue before with any phone nor' headset.
Is there a way to fix it, and what kind of headset doesent work, kinda scared buying a new pair of headphones that ain't from sony, if they dont work.
Anders1992 said:
Hello there,
I just received my xz premium today, and to my big surprise my headphones (Huawei am185) can't be used with the phone.
I get a message saying ''headphones not supported .......'''
Can that really be true? - never had that issue before with any phone nor' headset.
Is there a way to fix it, and what kind of headset doesent work, kinda scared buying a new pair of headphones that ain't from sony, if they dont work.
Click to expand...
Click to collapse
Not sure what to say about your issue... I have tried two different headset/headphones and both work without any trouble at all.
Well, i tried some other headphones aswell - they worked fine.
Maybe it's because its from huawei?
is it a certain feature that's not working with them or are they not working at all when you try to play music?
They are not working at all
Anders1992 said:
They are not working at all
Click to expand...
Click to collapse
Maybe you're holding them wrong?

Bullet Wireless Track Control

Does anyone know of a way (or an app) that will let me skip back a track. It used to be three clicks on the wired bullets but it doesn't appear to work on the wireless set.
Any suggestions welcome
How the **** did you get those?
Everytime they are avaible they are bought out in like a minute.
Send help xD
byReqz said:
How the **** did you get those?
Everytime they are avaible they are bought out in like a minute.
Send help xD
Click to expand...
Click to collapse
Its $87 on Aliexpress for now.
byReqz said:
How the **** did you get those?
Everytime they are avaible they are bought out in like a minute.
Send help xD
Click to expand...
Click to collapse
O2 store. Worst marketing ever. Saw someone's comments on Facebook that they were selling them. Ordered and arrived a day later.
But on topic... Track control and now audible feedback is bloody non existent. For example long press doesn't give you the Google notification 'ping' to let you know you can start taking to Google Assistant.
And as above, no skip to previous track option.
Shame because their primary function, as earphones, they are bloody good for the money. Comfy as well.
Presumably, as no one has them yet (or very few) this question may stay unanswered for some time.
However, does anyone know whether, in theory, there's scope for changing this should Oneplus feel so inclined?
Greedyfly said:
Does anyone know of a way (or an app) that will let me skip back a track. It used to be three clicks on the wired bullets but it doesn't appear to work on the wireless set.
Any suggestions welcome
Click to expand...
Click to collapse
I've been using JetAudio Plus and that works.
Kaleshwar said:
I've been using JetAudio Plus and that works.
Click to expand...
Click to collapse
That works with the bullets?
Presumably this is only for locally stored music? I really wanted this functionality to work with Spotify.
Also I've just tried it. The three clicks does not skip to previous track I am afraid.
looks like works only with local file players , not with streaming apps
Ajaykumar21066 said:
looks like works only with local file players , not with streaming apps
Click to expand...
Click to collapse
Just to be clear, we are on about the wireless bullets here.
I've tried Google Play Music, VLC and JetAudio and it works with none of them so I'm not sure why I'm getting these sort of responses.
The WIRED version works with everything. Even Spotify if you know how.
But the WIRELESS earbuds do not. The functionality does not appear to be supported at present.
So, can anyone actually tell me a) whether in theory it's possible, or better still, b) if they've managed to do it and if so how?
Also looking for a solution on this!
TheCashews said:
Also looking for a solution on this!
Click to expand...
Click to collapse
At this point I'll take a theoretical solution I. E. Can it be done.
I'm absolutely baffled by the decision however
Have posted this as a bug with OnePlus because I can't get my head around this UI decision.
https://forums.oneplus.com/threads/...-skip-to-previous-track-functionality.876498/

Android 9/PIE update on S9+

I have successfully updated my S9+ to android 9 using Odin.I have used it for over a week now and the ONLY MAJOR issue is the inability to pair with my Samsung Galaxy S3 Frontier. I have several pictures of what Pie looks like on the s9+.
Oh and what about share some download link
Epic htc 1 said:
I have successfully updated my S9+ to android 9 using Odin.I have used it for over a week now and the ONLY MAJOR issue is the inability to pair with my Samsung Galaxy S3 Frontier. I have several pictures of what Pie looks like on the s9+.
Click to expand...
Click to collapse
Only this soft is available on the American version of the G965U - Snapdragon Samsung Galaxy S9
MTAVALI said:
Oh and what about share some download link
Click to expand...
Click to collapse
https://www.xda-developers.com/install-android-pie-beta-snapdragon-samsung-galaxy-s9/
MTAVALI said:
Oh and what about share some download link
Click to expand...
Click to collapse
If you have never had any experience with ODIN or are afraid of turning your phone into a $1,000 paperweight then i strongly suggest leaving this to the pros.I'M NOT RESPONSIBLE FOR YOURS OR ANYONE ELSE NEGLIGENCE.
Tell me about it. I introduced my younger brother to xda and he just got an s9. It's already worthless.
aaronisham95 said:
Tell me about it. I introduced my younger brother to xda and he just got an s9. It's already worthless.
Click to expand...
Click to collapse
Yikes!!!!
Wonder when we will get these leak builds for the exynos
aaronisham95 said:
Tell me about it. I introduced my younger brother to xda and he just got an s9. It's already worthless.
Click to expand...
Click to collapse
Even since I started playing around with smart phones, I have never managed to completely brick a phone, especially new phones, how on earth do you fully brick one now days lol.
Is it have navigation gesture?
Fixxcr said:
Is it have navigation gesture?
Click to expand...
Click to collapse
Yes it has but currently not working with the current builds
This is for snapdragon, correct?
fit333 said:
This is for snapdragon, correct?
Click to expand...
Click to collapse
Yes, it is not suitable for European versions.
Can confirm working on s9+
Only problems I've had is Bluetooth car phone calls apparently sound like garbage to the other person and when the phone call ends it doesn't tell my car it's ended and when it resumes music it sounds like someone putting sound dampening material on my speakers. I have to turn my Bluetooth off and on again and it's fixed.
Also popup view isn't working correctly. The X at the top where you can drag the popup to dismiss it won't leave until you stop the process which is just a quick restart for me.
The original post says dual cameras isn't working yet but it does for me. I have normal and telephoto buttons in the camera app.
WiFi calling also doesn't work. Nor does device care.
I also feel like my Sprint LTE slowed quite a bit. Nothing loads nearly as fast on data.
Zoruda said:
Can confirm working on s9+
Only problems I've had is Bluetooth car phone calls apparently sound like garbage to the other person and when the phone call ends it doesn't tell my car it's ended and when it resumes music it sounds like someone putting sound dampening material on my speakers. I have to turn my Bluetooth off and on again and it's fixed.
Also popup view isn't working correctly. The X at the top where you can drag the popup to dismiss it won't leave until you stop the process which is just a quick restart for me.
The original post says dual cameras isn't working yet but it does for me. I have normal and telephoto buttons in the camera app.
WiFi calling also doesn't work. Nor does device care.
I also feel like my Sprint LTE slowed quite a bit. Nothing loads nearly as fast on data.
Click to expand...
Click to collapse
This also just showed up today on my device, also I factory reset my device and my catche in recovery and everything works now,except the bluetooth issue that I'm also having in my car. I did see that there is a beta 3 out now to download. I will upload the file in about 3 hrs
Epic htc 1 said:
I will upload the file in about 3 hrs
Click to expand...
Click to collapse
Please do!
does it work in the Brazilian version sm-g9560 with snapdragon 128gb / 6gb? thank you
Epic htc 1 said:
If you have never had any experience with ODIN or are afraid of turning your phone into a $1,000 paperweight then i strongly suggest leaving this to the pros.I'M NOT RESPONSIBLE FOR YOURS OR ANYONE ELSE NEGLIGENCE.
Click to expand...
Click to collapse
Well it's not really sold for 1000 ... It's about 700 on Amazon. I bought mine for 600... In a year's time it will go for 500...refurbished 400 yet I don't think any X's will sell under a 1000....
still s9+ is not to be played with unstable Android from xda... It never will work as factory intended...
Anyone wanna play with Android's, buy xiaomi or oppo...
Anyhow, if u hold s9+ in hand vs xs, iPhone easily satisfy double the worth....
As I mentioned I feel hugely let down by Samsung's camera no matter what anyone reviewer say... Android is for geeks, iPhone is for people who want a dependable credible high a quality phone that no Android touches.... End of story
martin80k said:
Well it's not really sold for 1000 ... It's about 700 on Amazon. I bought mine for 600... In a year's time it will go for 500...refurbished 400 yet I don't think any X's will sell under a 1000....
still s9+ is not to be played with unstable Android from xda... It never will work as factory intended...
Anyone wanna play with Android's, buy xiaomi or oppo...
Anyhow, if u hold s9+ in hand vs xs, iPhone easily satisfy double the worth....
As I mentioned I feel hugely let down by Samsung's camera no matter what anyone reviewer say... Android is for geeks, iPhone is for people who want a dependable credible high a quality phone that no Android touches.... End of story
Click to expand...
Click to collapse
Does that mean you will never post in these forums again?
Is it known when it will come out on the s9 + exynos version

Categories

Resources