No bluetooth media audio in 2013 optima, anyone else? - Sprint Note 7 Questions & Answers

In my other cars it works fine so I know its my Kia but I don't have any idea how I can rectify this. Called the tech at Kia and he said they've not tested the note 7 and may never as the car is a few years old so It looks like I'm on my own here. On my 2013 Kia optima w/ navi I do not get media audio so only BT that works is the phone. It will show the first song sometimes on pandora (Streaming audio, NOT pandora app radio) but never will update after that. All audio always comes from phone. I can change songs from the stereo but that's it. Totally useless. Works fine in my other cars and my BT radio in my garage so it's a problem w/ my Kia but WTF?? My note 3 and a note 5 work just fine. Very disappointing.
Anyone else have this issue? Any suggested fixes?
Dave

TT_Vert said:
In my other cars it works fine so I know its my Kia but I don't have any idea how I can rectify this. Called the tech at Kia and he said they've not tested the note 7 and may never as the car is a few years old so It looks like I'm on my own here. On my 2013 Kia optima w/ navi I do not get media audio so only BT that works is the phone. It will show the first song sometimes on pandora (Streaming audio, NOT pandora app radio) but never will update after that. All audio always comes from phone. I can change songs from the stereo but that's it. Totally useless. Works fine in my other cars and my BT radio in my garage so it's a problem w/ my Kia but WTF?? My note 3 and a note 5 work just fine. Very disappointing.
Anyone else have this issue? Any suggested fixes?
Dave
Click to expand...
Click to collapse
Other than the usual going into the settings of both your Kia's radio and your new phone to remove both devices from the list of available devices and re-pair them both, not sure what else you can do? There appears to be a widespread issue with the Note 7's ability to maintain a solid bluetooth connection for a lot of folks out there including me. Hopefully its a software issue and not a hardware issue in which case Samsung should already be well aware of it and working on a resolution.

I am having the exact same problem with a 2013 Sonata Limited 2.0. Reset the phone and even swapped it out for another. It connects to my portable Bluetooth speakers with no issues. My M8 and M9 connect to my car just fine. I'm hoping some type of fix is available.
Sent from my SM-N930P using Tapatalk

So I spoke w/ my kia service manager today and we had a talk. I told him all the steps i've gone through and also that i've tried two different kia/hyunais and it didn't work in either. He has started a ticket and has an in w/ the audio designers at Kia so he says. I originally thought it was MM that was the issue but my wife has an S5 w/ MM and it works fine. She has BT 4.0 and I have 4.2 I'm wondering if that is part of the issue.
So you tried two note 7s and they both did it? That was something I wanted to try.
Dave

TT_Vert said:
So I spoke w/ my kia service manager today and we had a talk. I told him all the steps i've gone through and also that i've tried two different kia/hyunais and it didn't work in either. He has started a ticket and has an in w/ the audio designers at Kia so he says. I originally thought it was MM that was the issue but my wife has an S5 w/ MM and it works fine. She has BT 4.0 and I have 4.2 I'm wondering if that is part of the issue.
So you tried two note 7s and they both did it? That was something I wanted to try.
Dave
Click to expand...
Click to collapse
Yes, I did and same problem persists. It almost seems like the Bluetooth profile on the phone is not backwards compatible.
Sent from my SM-N930P using Tapatalk

The odd thing is it shows the first song in pandora on the stereo. I can also control forward but not play/pause from my stereo just no audio. Do you have the same behavior? Sso AVRCP is sort of working at least. I think you may be onto something about the BT profile even though it should be backward compatible.
Dave

Is it just Pandora or all media files playing back from your Music Library on the phone? It could be a Pandora thing. I have a 2015 Toyota Camry XSE V6 and my bluetooth works fine using my Note 7.

I tried spotify as well. Even waze only goes through phone speaker. No media audio option comes up in
In bluetooth.

So their first response to the service manager is below. How can 2013 MY have AVN 2.0 and by 2016 they're already at AVN 4.0 and basically saying FU to anyone w/ an "olde" car that is 3 years old.
To my knowledge, that platform is no longer tested (it is an AVN 2.0 and we are up to AVN 4.0 and developing AVN 5.0) however, advise would be for the customer to continue to update their phone, delete pairings and re-pair after they update their phone software. I can send this information to the Bluetooth team and see if they are able to duplicate anything on a vehicle however, it's hard to guarantee compatibility on older models with newer phones and software.
I would have to check and see if any later software is available however, sometimes a map update will give the customer the latest head unit software however, that is not covered under warranty."
Click to expand...
Click to collapse

I'm having the same problem on my brand new Kenwood radio. My note 4 works perfectly but the note 7 will only connect for calls no media
Sent from my SM-N930P using XDA-Developers mobile app

2013 Altima SL no issues with BT on Note 7 connecting and heard through car speakers. I use several podcast apps and never had a problem.

Different cars handle the 4.2 protocol differently obviously.

I did create a trouble ticket for those who would like to chime in .
https://code.google.com/p/android/issues/detail?id=221322&thanks=221322&ts=1472583426

More info guys. Lets get on board here.
https://us.community.samsung.com/t5...usic-on-car-stereo/td-p/27565/highlight/false

kyalejamison said:
I'm having the same problem on my brand new Kenwood radio. My note 4 works perfectly but the note 7 will only connect for calls no media
Click to expand...
Click to collapse
Hmm...I'll have to try mine again. I've used it no problem on my Kenwood deck for calls. But I don't think I've even tried streaming audio yet.

Samsung's stance is it is my car. Despite the car working w/ the Note 3, Note 5 and S5. Everyone is passing the buck. This phone is about to be returned.

TT_Vert said:
Samsung's stance is it is my car. Despite the car working w/ the Note 3, Note 5 and S5. Everyone is passing the buck. This phone is about to be returned.
Click to expand...
Click to collapse
There's no firmware update for your car radio? Just curious if you hadn't gone that route yet. My parents had a similar issue on their Ford Focus.

kyalejamison said:
I'm having the same problem on my brand new Kenwood radio. My note 4 works perfectly but the note 7 will only connect for calls no media
Click to expand...
Click to collapse
Mine worked fine, tried it on the way to work. Both the regular BT streaming and the Pandora setting in the radio worked. Volume, change tracks etc. This is just a cheapie $100 Kenwood Excelon I bought earlier this year.

KB112 said:
There's no firmware update for your car radio? Just curious if you hadn't gone that route yet. My parents had a similar issue on their Ford Focus.
Click to expand...
Click to collapse
Nope, most up to date. Spoke to the Kia Bluetooth team and they said they have no plan to resolve.
Dave

KB112 said:
Mine worked fine, tried it on the way to work. Both the regular BT streaming and the Pandora setting in the radio worked. Volume, change tracks etc. This is just a cheapie $100 Kenwood Excelon I bought earlier this year.
Click to expand...
Click to collapse
And you have a note 7 correct? I'd be curious what model head unit you both have to compare the differences to see wtf is causing this.

Related

Bluetooth issue PLEASE help

Okay I just got my sensation back from HTC for the 3rd time and still having the same problem where I have a bad echo and the background noise that is making this phone useless to me,I can't believe that only a few people have complained of this,do you guys not use your bluetooth,I have tried multiple headsets and even different phones and I knoew it's the phone,another question is how many times do I send it in before I'm offered something else,could rooting the phone clear up this problem?
signed
losing my mind
I use my Motorola S9 HD headset all the time with my sensation. I don't have any problems. What rom are you using?
Sent as a ballistic missile.
Macklessdaddy said:
Okay I just got my sensation back from HTC for the 3rd time and still having the same problem where I have a bad echo and the background noise that is making this phone useless to me,I can't believe that only a few people have complained of this,do you guys not use your bluetooth,I have tried multiple headsets and even different phones and I knoew it's the phone,another question is how many times do I send it in before I'm offered something else,could rooting the phone clear up this problem?
signed
losing my mind
Click to expand...
Click to collapse
Have you gone to an actual store to test out the bt? I have used the following bluetooth headsets without an issue:
Plantronics Pulsar 590A
Jabra Pro 9470
Blueant S4
Jabra Icon
Jabra Era
Sony Ericsson MW600
As you can see, various headsets and bluetooth speaker phone units. All work and no echo that callers have indicated to me.
Sorry, you may need a different rom/headset combo. I am running the Coredroid 2.4 with stock kernel. I am not saying that you won't have a problem, but I have to say to go to an actual store and test the bluetooth pairiing there.
The_Green_Android_Robot said:
I use my Motorola S9 HD headset all the time with my sensation. I don't have any problems. What rom are you using?
Sent as a ballistic missile.
Click to expand...
Click to collapse
it is stock
kpjimmy said:
Have you gone to an actual store to test out the bt? I have used the following bluetooth headsets without an issue:
Plantronics Pulsar 590A
Jabra Pro 9470
Blueant S4
Jabra Icon
Jabra Era
Sony Ericsson MW600
As you can see, various headsets and bluetooth speaker phone units. All work and no echo that callers have indicated to me.
Sorry, you may need a different rom/headset combo. I am running the Coredroid 2.4 with stock kernel. I am not saying that you won't have a problem, but I have to say to go to an actual store and test the bluetooth pairiing there.
Click to expand...
Click to collapse
not being a smart ass but why go to a store and test,what will I find out in a store?
Macklessdaddy said:
not being a smart ass but why go to a store and test,what will I find out in a store?
Click to expand...
Click to collapse
To test out the phones there if they have the same echo issue...smartass j/k lol
I would have gone to a local store to see if the phones there had the same issue before returning 3 phones. Just me being lazy

[Q] Evo3d streaming music to Kenwood kdc-x895 headunit

Recently bought the Kenwood X895 headunit for my car. I can successfully pair the phone to the headunit, it downloads my phone book fine. But I cant get the head unit or phone, not sure which, to recognize that I can stream music. It will only let me make phone calls (and all that functions fine).
Any suggestions for how I get it to pair as a music player? Ive tried all I can think of short of calling kenwood and talking to a trained monkey.....
I've heard that not all decks can stream music through blue tooth. Some only do phone calls over Bluetooth. Are you sure the deck is capable of doing this?
Sent from my PG86100 using xda premium
your HU doesnt have A2DP support.
i too am a victim of them, i purchased a BT900 and it doesnt have A2DP either. Kenwood claims that there is not enough support for it and so they wont add it to the devices even though they are capable of the technology. a simple update would provide it.
That's what my next headunit will be capable of, people need to vote with their wallets when it comes to stuff like this, or send them well written assertive letters.
Well thanks for the input guys. The research I read said people were able to do it but maybe I misunderstood them using the headphone jack or something. Ill have to keep digging and harrass Kenwood to come out with a bluetooth update to allow a2dp.
oh don't worry they just released there 2012 line at ces.. If not there entire BT built in line now supports A2DP support. Fricken BS!!!! I already sent in a customer complaint and feedback. Also been spamming there FB and twitter. Its complete and utter Non-sense. My brothers 3 year old kenwood deck supports fricken A2DP but my x995 wont support it. STUPID and all there decks are capable of updates with firmware they just add the profile and its done. I think what it comes down to is they don't want to license it out for the models.
PIONEER AVH3300BT here..I too was burned by phone calls only over Bluetooth. No big deal though since Bluetooth quality sucks when streaming
Sent from my PG86100 using xda premium
a2dp supports up to 768kbps, the codec used with most is 378kbps. that is far above most players and mp3s, unless your pushing flac/alac/wav you won't notice a loss in quality
There are adapters to enable bluetooth a2dp playback through you're headunit, I myself have tunelink adapter which is great, works flawlessly
Sent from my PG86100 using XDA App
Please use the Q&A Forum for questions Thanks
Moving to Q&A
noneed2aim said:
There are adapters to enable bluetooth a2dp playback through you're headunit, I myself have tunelink adapter which is great, works flawlessly
Sent from my PG86100 using XDA App
Click to expand...
Click to collapse
What model of tunelink? I would be interested in getting this if Kenwood isnt coming up with a firmware update any time soon, depending on the price of course. And what headunit are you using it with?
And unless Im misunderstanding the amazon listing, you connect to the tunelink with bluetooth and it streams over fm to the radio? so the streaming to fm is still the weak link...
Kenwood 3.90 Bluetooth Update
Different type question. Has anyone gotten the headunit to successfully update to the 3.90 software.
I have been trying to use my laptop unsuccessfully. My laptop is a Toshiba win 7 64 bit.
When I load the native drivers from toshiba it also loads its own bluetooth utility
I can connect to the headunit and according to kenwood the update should be done as an object push. When I attempt to do this it tells me file send transfer failed.
If I try to use their utility from the website it tells me no bluetooth device found.
Any assistance with this would be greatly appreciated.
Not sure if there are specific procedures com ports or whatever.
Ric

Apt X Bluetooth Audio Stuttering

There seems to be the same problem with all Xperia devices, but i couldn't find much about it with the Z3.
When playing music via bluetooth to a apt-x receiver there is a little break every few hundred milliseconds. This is really annoying and makes it impossible to use it at all. For some reason, sometimes it is just working fine with perfect sound quality. Also, with a non-apt-x receiver there is no problem.
I'm using 5 GHz WiFi and with my S3 and my Note 10.1 2014 or iPhones the connection works perfectly.
I already tried the old Bluetooth fix for the Z1, but it doesn't help.
Do you experience the same issue or do you have any solution?
I'm using the Avantree Saturn bluetooth receiver.
edit: sometimes it works fine for a while and then suddenly, e.g. when i start a game, it starts to stutter
No issues with my Sony SRS X7 Bluetooth/WiFi Speaker ....................unless its not using Apt-X some reason.
It says "connected to aptX-device" if it's a aptX connection
You are right I checked, it says Apt-X device while connecting. So I guess it works fine for me. I have not had any issues.
Thanks for checking! That's strange though, I found some other posts about that issue, mainly with car radios. Maybe it works because you have a Sony speaker
I think it differs device to device I had no issues with a HarmonKardon Onyx Studio either.
On Amazon there are a few people saying they get that issue with that Bluetooth reciever with other devices. I suppose it does not like the Z3.
Mine does not Display Aptx when connecting to my SRS-X5 or My Ecoxbt, which both supports Aptx.
When exactly does it display it?
Sent from my D6616 using XDA Free mobile app
Right as your connecting it. It will say "Connected to Apt-X device" in a notification near screen bottom, and then disappear.
Mine does not display Apt-x.
Edit: I can't seem to upload a pic.
Sent from my D6616 using XDA Free mobile app
Not the main notification.
It stays for like 2 secs near the bottom of the screen just after it finishes pairing.
It's in German but this is what it looks like
abhinav.tella said:
On Amazon there are a few people saying they get that issue with that Bluetooth reciever with other devices. I suppose it does not like the Z3.
Click to expand...
Click to collapse
On which amazon have you found that? On the German nobody posted anything about stuttering or the Z3
x3202 said:
It's in German but this is what it looks like
Click to expand...
Click to collapse
Ah so it's a toast notification. I'm not getting it. I even unpaired and paired again, still no Apt-X message.
Does this mean Apt-X my Z3 is not working for some reason?
Sent from my D6616 using XDA Free mobile app
x3202 said:
On which amazon have you found that? On the German nobody posted anything about stuttering or the Z3
Click to expand...
Click to collapse
US site, by few I mean only 10 or 15 people out 200+ reviews. But I think its safe to say it depends on device to device.
I have a problem with the bluetooth in my car it is always disconnected (Toyota original device) and after a while connect again.

Bluetooth issue?

Anyone else have issues with bluetooth connecting to car? It work sometimes but not all the time. Of course I never notice it did not connect until I am on the road. It works perfectly with my Samsung Gear S3.
Thanks, Dhatw.
In Europe Huawei recommend the use of Bluetooth Auto Connect app. In addition huawei bluetooth is not Rsap compatible so some functions are not working in certain cars. ie: no mail access in new Audi A4..
Working fine with my Roidmi 2S Bluetooth car charger. Doesn't work with my 451 Bosch Highline though... Bummer.
Sent from my MHA-L29 using XDA Labs
Thanks for you replies. I noticed something, it has happened with 3 different phones. It may be my car. I had a Chinese version then I sold it and borrowed a Nexus 5 until I got my new US version and it has dropped or not connected to Bluetooth on all three. The other thing I have to investigate is if my Samsung Gear S3 is connecting to my phone at the same time. I noticed the watch connects to phone calls randomly and I can't figure out how to stop it. One of the troubleshooting items that pops up on the phone when you cannot connect to a Bluetooth device is "is there another device connected to the one you are trying to connect to".
Once again, thanks and I will keep trying.
Dhatw.
bondop said:
In Europe Huawei recommend the use of Bluetooth Auto Connect app.
Click to expand...
Click to collapse
You mean this app? https://play.google.com/store/apps/details?id=org.myklos.btautoconnect
Sent from my MHA-L29 using XDA Labs
Y're right
I have issues with a headset. Quite irritating really.
Sent from my MHA-L29 using XDA-Developers Legacy app
I use without problem. Thru Mate music player show me tags from song. Another app not show this but play nice. I use Skoda integrated Bluetooth car radio.
Found fix to my Bluetooth problem
Just got a new Huawei Mate 9 from Optus Australia. It would not connect to my car bluetooth although it would connect to two bluetooth speakers I have. Optus technical support finally resolved the issue by changing the car bluetooth PIN from 1111 to 0000. Checked my speakers and one has no PIN and the other has 0000 as the PIN. Looks like a phone bug in that it can only connect to devices without a PIN or with a PIN of 0000. It does not show a pop-up asking for PIN. Hopefully Huawei or an update to Android 7 will fix this.

big problems with bluetooth and the car

Hey.
Had this phone for a week now and whilst it's a great phone, there appears to be a few bugs which need sorting. The main one is the incompatibility with the car for controlling apps like Spotify or streaming music via Bluetooth.
The later is a real pain and one which is causing me to seriously consider getting rid of this device as it's a killer feature for me due to the amount of driving I do.
Had a quick look at Talk Sony forum and a few other people have the same problem but as of yet there is no update or word from Sony.
Anyone else have the same experience and a potential solution?
Cheers
Scott
No solution, I got word from Sony that they are working on it, but my guess is that this will be fixed with Android O, and this could be months ahead :/
But maybe we will receive an update for Android 7, who knows...
Thanks for the reply. This kind of settles it then as Monday is last day of my cooling off period.. Gonna have to take it back as there is no way I can function in my job if I can t use handsfree properly or music
Such a shame.
had the same thing, after much research i found its probably the fact that the premium has bluetooth 5, with special codecs for music streaming. Non of which was available in 2012 when my car was made.
Ive ordered a £3 hadfree kit of ebay to see if that makes any difference.
leeston2379 said:
had the same thing, after much research i found its probably the fact that the premium has bluetooth 5, with special codecs for music streaming. Non of which was available in 2012 when my car was made.
Ive ordered a £3 hadfree kit of ebay to see if that makes any difference.
Click to expand...
Click to collapse
thats pants now
I was going to mess about to try and flash unbranded firmware but I think i will just take it back tomorrow and swap it .
Cheers for the update.
Scott
svssolutions said:
thats pants now
I was going to mess about to try and flash unbranded firmware but I think i will just take it back tomorrow and swap it .
Cheers for the update.
Scott
Click to expand...
Click to collapse
I was gonna do the same but the only offer they gave me was an s8 with less data for an extra £15 a month. I stuck with the Sony and am hoping when my new car arrives it works.
Good luck.
I have a new 2017 BMW and I am stunned that it doesnt work. The S8 works great and the iPhone is perfect but for some reason Sony have been left out in the dark.
svssolutions said:
I have a new 2017 BMW and I am stunned that it doesnt work. The S8 works great and the iPhone is perfect but for some reason Sony have been left out in the dark.
Click to expand...
Click to collapse
Spoke to Sony. They do believe their device is at fault and have no plans to do any software tweaks till Android O
I dont have any issues with mine controlling pause, play, last or next song, but I switched to Deezer a while back. Ive had more than one issue with Spotify on other devices, so I moved on from that service.
charlatan01 said:
I dont have any issues with mine controlling pause, play, last or next song, but I switched to Deezer a while back. Ive had more than one issue with Spotify on other devices, so I moved on from that service.
Click to expand...
Click to collapse
It's such a strange problem.
Hi guys goodevening I've solve this issue ! you just to go o dev menu anche change bluetooth version avrcp from 1.6 to 1.4 after that it will worck again with the idrive with any app.
I tried changing avrcp to 1.4 yet it still won't stream music at all to my alpine head unit.
Didn't even come up as an option under Bluetooth. Says it is connected for calls and contacts only.
The alpine works fine with galaxy note 2, 4, galaxy s5 and s8, Huawei y550. So the fault is with the xz premium.
Same Problem with Alpine and Bose. Solution?

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