Call quality - Samsung Galaxy S8 Real Life Review

When you call granny, does she keep saying "Huh?! Wut?!" or does the conversation flow pretty well? Rate this thread to express how you feel about the Samsung Galaxy S8's call quality. A higher rating indicates that calls are clear and crisp, and that regardless of background noise, you can hear the other party clearly (and with ample volume) and they can hear you.
Then, drop a comment if you have anything to add!

its great and i love the fact that i can talk on the speaker phone from the other side of the room and the person on the other side of the call can still hear me. its awesome

People are complaining on the other end for me...what?!?!, i can't hear you. Unlocked version

tbiddie said:
People are complaining on the other end for me...what?!?!, i can't hear you. Unlocked version
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clean microphone holes both bottom and top
signal quality is good ?

I normally get dead silence in the beginning of every call for a few seconds but after that's everything is crystal clear. I'm on Verizon.

I was very impressed in the beginning, but since an update came out in January, I have had nothing but bad call quality. While in a call, I lose the person I'm talking to for a few seconds. It happens all the time. Verizon had me turn off advanced calling, but now I can't use data while talking. That is not a fix. My wife has an S8 and is having the same issues.

Related

Voice call quality

Hi guys, so far love the phone, came from a GSII.
My concern is that people are complaining that the voice quality on the call recipient's end is robotic and muddy sounding. They often complain that they can barely hear me or make out what i am saying. I am not calling them from a noisey environment, it is from a quiet room.
Anyone else??
after 174 views, no one can confirm or deny the same issue? Can anyone please comment on call quality?
Nobody's mentioned it to me yet, and I've made quite a few calls. I'd use the land line and call myself, but that's one of those psychological things where I'd be biased that my own voice either A) sounds like **** or B)sounds perfectly normal.
No issues here, I've only made a handful of calls but so far no one has complained.
mikea3000 said:
Hi guys, so far love the phone, came from a GSII.
My concern is that people are complaining that the voice quality on the call recipient's end is robotic and muddy sounding. They often complain that they can barely hear me or make out what i am saying. I am not calling them from a noisey environment, it is from a quiet room.
Anyone else??
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Some more people commented/complained today saying it sounds like my mouth is directly on the microphone and thus makes my voice sound unclear. never had this complaint with my gsII
No complaints here I think the quality's really good
Sent from my HTC One S using XDA Premium App
mikea3000 said:
Some more people commented/complained today saying it sounds like my mouth is directly on the microphone and thus makes my voice sound unclear. never had this complaint with my gsII
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I received my replacement one s due to call quality issues and the new one is even worse. everyone says i sound like im in a tin can as my voice is SUPER muffled. they can hear when i start and stop talking but the words just arent sharp enough to hear anything. wtf is going on with this phone?
I'm actually experiencing this with mine on Telus. It's especially noticable when it's on speakerphone. Never had any issues with my previous phones, but with this one I have to repeat myself a whole lot.
No issues on Tmob us.
I have issues sometimes hearing the caller on the end - the audio is distorted and robotic even when I have full bars. Did not have any issues on my old phone.
If I turn down the volume it helps with the distortion so it definitely seems to be from the device itself.
Are you using a case? I had a few complaints when I was using D3 case. Mic was so deep in little hole in case. Since I have switched to a Cruzerlite case( best and slimmest One S case of all!) all is well and have had zero complaints.
Sent from my HTC One S using Xparent Cyan Tapatalk 2
Case or no case, makes no difference. It's quite infuriating. I'm on my second phone and it exhibits the same problems.
My fiancee just got this phone a few days ago and I've noticed her voice sounds scratchy and robotic when I talk to her. Her previous 3 phones never did this. Sometimes her One-S even drops the call when she has 2 and 3 bars of signal which is really odd. We are taking the phone back Monday to see if we can either exchange it for another one or get another phone.
I thought I read somewhere that this phone uses some new technology that reduces background noise and I'm wondering if perhaps the sound quality is a software issue.
I have the same issue, but only if i am holding the phone on my left ear with my shoulder. No issues on right side.
The only issue I have is the voice on the other end is more quiet and I have to ask to repeat (even though the volume is turned up high to hear the other party).
Sent from my HTC One S using xda app-developers app
I've had this issue with most of the T-Mobile phones(G1,HD2,MT3GS,MT4G,MT4GS,One S) I have had. I always assumed that it was an issue with the network.
My issue is when I squeeze the phone between my cheek and shoulder, people cant even understand me. I've never had an issue like this with another phone.
Noise while calling
Are you on Wifi only calling mode? It can happen when the Wifi speed is low!
How about the EU radio? Anyone on tmous using that and still having probs?
Sent from my HTC One S using Tapatalk 2
mikea3000
try to switch in network/network mode from auto or wcdma to gsm only and try...I have same problem in low reception wcdma and when I switch to gsm its all fine. Try this and if its halp report back that oather people see that maybe work for some one else.

Hiss, Static Noise during a call, is it normal?

Hi! I am currently using the stock headset that comes with the phone. I always makes an FB Call and there are times that the other party would complain of a hissing, static noise during the call esp. when the in-line mic would move or get rubbed against the fabric of my shirt. I can hear those noise, but only to a slight degree and not as worse as the other person on the line has. It's the opposite when Im making regular calls, the noise is much louder on my side, but a bit lower and softer with the other person on the line.
Please do note that the noise is not constant or a 100% present during calls, it is audible only when the cord of the headset moves esp. that part around the mic. Is this normal, which I would think that the mic is quite sensitive, or is my headset grounded?

(Ring)tones only from bottom speaker?

So I noticed this morning that my tones only play from the bottom speaker.
I was searching for a ringtone and found one that played nice and loud when I previewed it (from both speakers)... copied it to the ringtone folder, selected it in the sound preferences and when it played it was WAY quieter because it was only playing out of the bottom speaker!!
What gives?
i remember my old sony z3 and z5 did the same, both with front stereo speakers and inly the bottom one played ringtones
Sent from my Nokia 7 plus using Tapatalk
so annoying.
byproxy said:
So I noticed this morning that my tones only play from the bottom speaker.
I was searching for a ringtone and found one that played nice and loud when I previewed it (from both speakers)... copied it to the ringtone folder, selected it in the sound preferences and when it played it was WAY quieter because it was only playing out of the bottom speaker!!
What gives?
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This is totally normal. All dual speaker phones do this for both ringtones and speakerphone calls. Once we gain root access, someone needs to find the right line of code in the mixer paths XML file to activate the second speaker.
PuffDaddy_d said:
This is totally normal. All dual speaker phones do this for both ringtones and speakerphone calls. Once we gain root access, someone needs to find the right line of code in the mixer paths XML file to activate the second speaker.
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My HTC One M7 played ringtones, notifications, and speakerphone calls from both speakers and my ZTE Axon 7 plays from both speakers as well. So no, it is not a thing all dual speaker phones do.
J-Pod said:
My HTC One M7 played ringtones, notifications, and speakerphone calls from both speakers and my ZTE Axon 7 plays from both speakers as well. So no, it is not a thing all dual speaker phones do.
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My HTC 10 doesnt. Ringtones only from the one speaker
I'm pretty sure it's to idiot proof the phone to prevent people from putting the phone to their ears before actually answering the phone thereby potentially causing damage and a lawsuit due to the significantly louder signal the speakers play when ringing. My iPhone X and Galaxy Note both kinda do the same thing except on the Note 9 some sound does come out of the top speaker unless the proximity sensor detects any nearby objects (like a face) which is the clever way to do it really.
J-Pod said:
My HTC One M7 played ringtones, notifications, and speakerphone calls from both speakers and my ZTE Axon 7 plays from both speakers as well. So no, it is not a thing all dual speaker phones do.
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So out of hundreds of phones, the two non standard and ancient phones you can find to back up your opinion is all you've got?
All RELEVANT phones do this. They aren't relevant.
DareDevil01 said:
I'm pretty sure it's to idiot proof the phone to prevent people from putting the phone to their ears before actually answering the phone thereby potentially causing damage and a lawsuit due to the significantly louder signal the speakers play when ringing. My iPhone X and Galaxy Note both kinda do the same thing except on the Note 9 some sound does come out of the top speaker unless the proximity sensor detects any nearby objects (like a face) which is the clever way to do it really.
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This is the only thing I've found online as well that makes any decent sense. The whole proximity sensor thing sounds great, I wonder why more companies don't do that for all the non-media sounds.
DareDevil01 said:
I'm pretty sure it's to idiot proof the phone to prevent people from putting the phone to their ears before actually answering the phone thereby potentially causing damage and a lawsuit due to the significantly louder signal the speakers play when ringing. My iPhone X and Galaxy Note both kinda do the same thing except on the Note 9 some sound does come out of the top speaker unless the proximity sensor detects any nearby objects (like a face) which is the clever way to do it really.
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iPhone does use both speakers for ringtones/notifications/alarm. I have iPhone XS, I also had an iPhone X, great sound from both speakers. I don't understand why Google limits the phone like this, not only it only uses the bottom speaker but the sound quality is decreased a lot when comparing the sound coming when it's ringing to playing exactly the same sound with a media player on the phone.
Fille84 said:
iPhone does use both speakers for ringtones/notifications/alarm. I have iPhone XS, I also had an iPhone X, great sound from both speakers. I don't understand why Google limits the phone like this, not only it only uses the bottom speaker but the sound quality is decreased a lot when comparing the sound coming when it's ringing to playing exactly the same sound with a media player on the phone.
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If that's the case then they probably updated it. I sold my iPhone X for a Note 9 and much prefer the sound of the Note 9. The XS is a bit louder but the Note 9 has a much more balanced sound with a pleasant tuning, which is reflected in sound measurements on Notebookcheck from both phones. It also confirms the lower peak volume of the Note 9.
Regarding the Pixel 3 well, I haven't had enough hands on with it to comment but from what I heard the speakers were very powerful albeit with slightly less definition which I guess is the point at the end of the day when you want your phone to be heard... Then again from what you guys are saying it doesn't ring very loud...
Since you have an XS can you confirm whether covering the sensors on the front turns off the top speaker when the phone is ringing?
DareDevil01 said:
If that's the case then they probably updated it. I sold my iPhone X for a Note 9 and much prefer the sound of the Note 9. The XS is a bit louder but the Note 9 has a much more balanced sound with a pleasant tuning, which is reflected in sound measurements on Notebookcheck from both phones. It also confirms the lower peak volume of the Note 9.
Regarding the Pixel 3 well, I haven't had enough hands on with it to comment but from what I heard the speakers were very powerful albeit with slightly less definition which I guess is the point at the end of the day when you want your phone to be heard... Then again from what you guys are saying it doesn't ring very loud...
Since you have an XS can you confirm whether covering the sensors on the front turns off the top speaker when the phone is ringing?
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I have had every iPhone since they implemented dual speakers and the sound for incoming call/notification have always come from both speakers, nothing new at all. That is something that's bothering me a bit when switching to android, you have two speakers why not use em both for ringtones, alarms and so on.
It just seems to lower the volume for both speakers when covering the sensors.
Fille84 said:
I have had every iPhone since they implemented dual speakers and the sound for incoming call/notification have always come from both speakers, nothing new at all. That is something that's bothering me a bit when switching to android, you have two speakers why not use em both for ringtones, alarms and so on.
It just seems to lower the volume for both speakers when covering the sensors.
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In my opinion I think it is very dangerous to the ears for the top speaker to not turn off with the proximity sensor, as I have been in a situation where I was showing my friend a song I was working on, the phone volume was down low and he was holding the top of the phone near his ear and I got an incoming call. That would have hurt his ear if it was the iPhone. I think it is very clever that Samsung use the proximity sensor to protect our ears from these mistakes. Especially if you're on a call on Facebook then you receive a cellular call through the phone in which case it cancels the Facebook call and rings through the loudspeakers. Again that would be damaging to the ear. Then again I don't Apple has ever really followed hearing protection regulations as they have no volume limit or warning by default on the iPhones with earphones as opposed to Android where you get a message turning it up to high volumes. Again, my Note 9 is plenty loud when it rings in normal situations. I'm not sure about the Pixel 3.
DareDevil01 said:
In my opinion I think it is very dangerous to the ears for the top speaker to not turn off with the proximity sensor, as I have been in a situation where I was showing my friend a song I was working on, the phone volume was down low and he was holding the top of the phone near his ear and I got an incoming call. That would have hurt his ear if it was the iPhone. I think it is very clever that Samsung use the proximity sensor to protect our ears from these mistakes. Especially if you're on a call on Facebook then you receive a cellular call through the phone in which case it cancels the Facebook call and rings through the loudspeakers. Again that would be damaging to the ear. Then again I don't Apple has ever really followed hearing protection regulations as they have no volume limit or warning by default on the iPhones with earphones as opposed to Android where you get a message turning it up to high volumes. Again, my Note 9 is plenty loud when it rings in normal situations. I'm not sure about the Pixel 3.
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Like I said, it's very low when you're either looking at the screen or covering the sensors. So it's a non issue, can't damage your ear. And to be honest it's not a very common scenario to hold your ear against the earpiece if you're not talking on the phone.
Fille84 said:
Like I said, it's very low when you're either looking at the screen or covering the sensors. So it's a non issue, can't damage your ear. And to be honest it's not a very common scenario to hold your ear against the earpiece if you're not talking on the phone.
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As I mentioned,
I can't speak for the Pixel 3 but the Note 9 rings plenty loud with alarms and calls etc unless the proximity sensor is triggered. It only dims the top speaker tho. I would agree with you about the the ear against the speaker if it wasn't for the all too common scenario of being on a Facebook messenger call with the earpiece then a cellular call comes through, interrupting the messenger call and ringing through the speakers... I do agree with you that the Pixel shouldn't just permantly turn off the top speaker for calls and alarms, that just seems silly. They should utilize the full potential of the speaker system...
2022 Did someone already found a way for dual stereo speaker ringtone for our pixel 3? Google really always loves to mess up.

Speakerphone (loudness, clarity)

Proper etiquette aside (hint: don't use speakerphone while doing your "business" in a public bathroom), rate this thread to express how you think the Xiaomi Mi 9's speakerphone performs. A higher rating indicates that you love it: it's loud and it's clear.
Then, drop a comment if you have anything to add!
I had my first business call earlier and it was pretty good! Was only a few minutes long. Only comes out one speaker - there aren't two, it just looks like there is - and he was nice and clear and could hear me fine.
Just wait until you can root and install viper4android, you can make it that bit louder and squeeze a little more bass out of it
Bottom speaker is average, quite loud. There is big issue that when it's partially covered it starts to crack the sound very badly. I have noticed that when I was driving and using phone holder, bottom speaker was covered by holder and while phone call for the first time I have though that something broke but it's some kind design flaw. Try to play the sound and cover the 1/2 of the hole. Tell me your experience
If you came from Mate 9/10/20 it's like 1/5 (trash).
When will Bose enter the cell phone market?
I can picture a device with an Acoustimass hanging out the bottom.

Question Earpiece/loudspeaker quality

Hi,
how is the loudspeaker quality for people who already own the phone?
For me the speakers are not that great. Especially the top one in the earpiece. Calls aren't that great and listening to voice messages or even videos and music is just ok.
I get scratching in the top one pretty early. It depends on the audio quality/source but sometimes it already scratches around 60% of max volume. Especially in calls and voice messages.
It sound very good. Less bass then my s21U, but still ok. Calls are very ok too.
So no scratching for you?
I have got an S20 here and it definitely has a better sound quality with less distortion/scratching...
I was quite impressed. Especially in flex mode when both speakers face forward. Definitely one of the highlights of this phone if you ask me.
So no scratching when listening to voice mails on higher volumes? Just tried video and there the quality is fine. It is voices where my speaker struggles.
The sound Quality if better (subjectively) than my S21+, which I traded in. Less tinny and no distortion so far on loudspeaker call in flex mode.
So in my experience the speakers especially the one on the top is worst than the ones of the S20 which is sad.
One thing I noticed in addition to the bad sound quality is that the speaker grill of the earpiece doesn't cover the 3 holes completely. I am able to look through the holes. The grill only covers a part of the holes. Haven't seen this before. Can anybody confirm this or do I indeed have a faulty product?
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
twistedumbrella said:
I will try to describe this as best I can and you can decide if this is the same thing or if yours appears to be missing parts.
I have the three holes. Inside them, there is what looks like plastic coming from the top that covers about half of the opening. If I angle the phone to see into the gap, there is another cover under it.
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Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
Cris7ianO said:
Ok, I guess than it's supposed to be like that. Looks a bit weird to me.
How is the sound quality on your end? The quality itself is ok for me, what annoys me is the distortion I get pretty early around 60-70% of max volume depending on the audio. Especially calls, video calls and voice messages get distorted really quickly. Video and music mostly seem to be fine.
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Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
twistedumbrella said:
Haven't made any real calls yet, but everything else seemed normal. I should probably test that before the return period runs out. I'll let you know.
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Feedback is appreciated . Voice messages in Whatsapp for example, same for Whatsapp and Duo video calls and phone calls as well... Distortion and scratching in the upper range coming out of the earpiece/upper speaker.
I have to decide if I keep the device until Saturday. It would be great if a few more people who own the phone could give some feedback regarding the loudspeaker of the phone during voice and video calls and voice messages
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
twistedumbrella said:
Sounds defective. Just finished testing and it was not only clear, but loud. I know with previous phones, I couldn't hear a thing at any less than one step below the max volume. I had this one at half and it was just as loud. If you happened to start at max, it's possible a speaker blew out. The thing they never tell you is that they aren't truly meant to run at that volume for anything more than a minute or two.
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Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
Cris7ianO said:
Thanks for the feedback. What confuses me is that I get the distortion only in calls or voice messages. No problems when listening to music or videos.
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I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
twistedumbrella said:
I have heard rumors the speakers are separate between the two, but I'm not sure.
I know Samsung tends to send phones to be repaired over replaced, even when it just released last week. Hopefully they don't give you any trouble if you decide to flat out return it, though.
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Yeah the service is ridiculous. I love Android and use it for years for various reasons. But these encounters with bad service drag my mind towards apple. I already contacted Samsung. They offered an exchange. But I have to send in my flip first. As this is currently my only phone due to sending my S20 in for the trade-in I will not be able to do that. I am using the phone with dual sim for private and business purposes. I will try to force Samsung to send me a new one prior to sending mine back. If they don't accept I will withdraw my order and get something else. The trade-in might get me into trouble as it seems. Will never purchase over Samsung directly again. Never had issues with Amazon or apple...

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