MMS Not Downloading - Project Fi MHA-L29 - Huawei Mate 9 Questions & Answers

I've tried the different settings here https://apn.gishan.net/settings/1654_40_project_fi_apn_settings_for_huawei_mate_9.php
I've tried different messaging apps, Textra is my main messaging app however Signal and the stock Messaging app on the phone show the MMS messages that won't download where as Textra doesn't show anything but the notification saying failure to download.
I have the Project Fi app installed and made sure to give it every permission I can within the app settings menu and it gives me the T077 error which I expected since the Mate 9 is not a "supported" phone but I have good T Mobile service in my area. I've tried changing all the different MMS settings in Textra, tried changing APN's in the phone settings, making sure everything was on IPv4 instead of 6 and I know my cell data works with the phone, it's JUST MMS not working for some reason.
Anyone have any ideas or fixed this yet? Would rooting help in any way? This is a really nice phone coming from a Project Fi Nexus 6P and I don't want to return it because I can't get MMS to work, but the fact that it's not working is a deal breaker.
Edit: I ordered another SIM and a Data Only SIM from Project Fi to test out in the event I can't fix it within some settings.

hustletron said:
I've tried the different settings here https://apn.gishan.net/settings/1654_40_project_fi_apn_settings_for_huawei_mate_9.php
I've tried different messaging apps, Textra is my main messaging app however Signal and the stock Messaging app on the phone show the MMS messages that won't download where as Textra doesn't show anything but the notification saying failure to download.
I have the Project Fi app installed and made sure to give it every permission I can within the app settings menu and it gives me the T077 error which I expected since the Mate 9 is not a "supported" phone but I have good T Mobile service in my area. I've tried changing all the different MMS settings in Textra, tried changing APN's in the phone settings, making sure everything was on IPv4 instead of 6 and I know my cell data works with the phone, it's JUST MMS not working for some reason.
Anyone have any ideas or fixed this yet? Would rooting help in any way? This is a really nice phone coming from a Project Fi Nexus 6P and I don't want to return it because I can't get MMS to work, but the fact that it's not working is a deal breaker.
Edit: I ordered another SIM and a Data Only SIM from Project Fi to test out in the event I can't fix it within some settings.
Click to expand...
Click to collapse
Not sure if this will help or not. I am on Cricket Wireless and Textra is the only app I can download MMS. I had to go to settings/MMS/ and change MMS behavior to "Legacy". It fixed it for me. Hope that helps.

Related

[Q] Tricky issues receiving MMS

I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
I just got my SIM card last month, so I'm pretty sure it's the new one.
thasarkastic1 said:
I have Straight Talk too and been having issues with MMS i'm using 8sms. I have the old 3g sims card. what about you ?
Click to expand...
Click to collapse
breannesp said:
I just got my SIM card last month, so I'm pretty sure it's the new one.
Click to expand...
Click to collapse
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
steelcity1 said:
I'm currently having the same issue with a non rooted device.
I was originally with H20 (an AT&T mvno) and would have periodic issues with MMS. Both sending and receiving. I am using Google Hangouts.
I recently switched to Cricket (owned by AT&T) earlier this month (reasons unrelated), and have not been able to send or receive an MMS since. I have spent several hours on the phone with both Cricket and LG, even going into a store to have my SIM replaced. I came across this thread accidentally while looking for suggestions on the best way to do a backup before I try a factory reset as a last resort to resolve the problem.
APN has been verified correct numerous times and unfortunately, Cricket's cust service is next to useless. After two and a half weeks and numerous calls, I still have yet to hear back from a Tech Support rep. I'm not sure whose network straight talk uses, but I wonder if it's a network issue with AT&T subcarriers?
The most frustrating part is every time I talk to somewhat at Cricket cust service, they say that the Nexus 5 is not "officially supported" on their network and that it is probably a phone issue and try to sell me a new phone. When I explain that the Nexus 5 runs stock Android, they try and tell me that that might be the problem *SMH*.
Anyone else?
Click to expand...
Click to collapse
Yes me too. I found out today that my G2 can't get MMS at all. I've tried tons of fixes and nothing seems to work.
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
breannesp said:
I'm going nuts trying to figure out how to fix my MMS issues — maybe you guys can help. I have an unrooted N5 running 4.4.4 that is inconsistently receiving MMS messages (both photos and group texts). I'm currently using StraightTalk, though I was having the same issue with Cricket.
My APN settings are correct (from what I can figure), and sometimes I receive incoming MMS. I currently have Textra and GoSMS installed as my texting apps, with GoSMS currently as my default. Occasionally I'll receive an error in GoSMS that an MMS message was unable to be downloaded, and try as I may, I can never get the app to download and display it. However, if I open up Textra, the message will have come through there with no problem. So basically, unless I have 2 apps gathering MMS, I'll miss half of them. I only installed GoSMS after seeing it as a suggestion/solution in another forum - this was happening before I both installed. I was originally using Hangouts for SMS/MMS, which was having the same problem (and why I initially DL'd Textra).
I occasionally have issues sending out an MMS. It's a less frequent occurrence than the issues receiving, though it does happen.
I am thinking that if this was a network issue, the MMS wouldn't come through to my phone at all, so I've stopped trying to mess with my APN. Does anyone have any ideas on how to solve this?
Click to expand...
Click to collapse
two messaging apps is like,
having two firewalls apps on one computer,
their both getting in the way of each other..
---------- Post added at 09:48 PM ---------- Previous post was at 09:43 PM ----------
sitinon327 said:
No sure if anyone is still experiencing the MMS issues on Nexus 5 as I am. I have a stock, unrooted N5 running Android 4.4.4 on Tmobile. GoSMS is my default sms client. What happens totally randomly is that I COMPLETELY lose the ability to send/receive MMS picture messages (group messages that come in as MMS are unaffected). Once I lose MMS, ALL text I have which have picture messages attached change from viewable icons to blank images or "Xs". All MMS messages in go become white boxes that say "picture does not exist). It has not mattered if I have taken all other text clients off the phone and used ONLY Hangouts as the default, it still happens. This is the ONLY solution I've found to fix the issue:
1) Set Hangout as default sms client
2) Reset APNs to default (settings-->SMS-->Access Point Names--> hit three dots-->reset to default)
3) Go to main phone settings (Settings-->More-->Mobile Networks-->Access Point Names), reset to default
4) Select the APNs that your device normally uses (for me, its fast.t-mobile.com), set MMS Port to 8080 and save APN
5) go back into Hangouts, select the same APN (fast.t-mobile.com), set the MMS Port to 8080 and save APN
6) Reboot phone
Once its rebooted, if your MMS images are once again viewable in Hangouts, its fixed and you can send/receive picture messages again. You can now switch to whatever default client you chose. This has worked for me EVERY time to 'fix' the MMS issue, but what I have never figured out is WHY its happening and I can't pinpoint exactly when it started. I want to say the update to 4.4.2 may have triggered it, but I honestly can't recall. I know this wasn't ALWAYS an issue. If anyone else has any theories/ideas, I'm all ears. Its just a pain in the a** to have to reset the APNS in two spots and reboot every time this happens (I think I read that Hangouts' APN settings can override the system APN settings so that's why I reset in both spots). I've tried ONLY resetting the main phone's APN and it didn't fix the issue.
Click to expand...
Click to collapse
**com.qualcomm.qcrilmsgtunnel** is your gn0me in the engine;
where sms/ mms is *natively* transported via the native phone functions & hooks, hangouts provides the same functionality *over the top* of the carrier's route, strictly IP; call it hi-jacking in a sense, that's what you en-able hangouts to do on reboots, hijack those functions..
*SIM toolkit
*Phone/Messaging storage
*Phone
is what com.qualcomm.qcrilmsgtunnel is tied to, which hangouts, isn't..
Last update to hangouts screwed up my APN setting. ?
Sent from my Nexus 5 using Tapatalk
Idk how but messaging is working for me
Way to troll an old thread for no reason
Sent from my Nexus 5 using Tapatalk

Group Messaging never ending torment.

Hi. I despise the stock messaging app on my H810 Att LG G4. Sometimes I will get anonymous messages with nothing to download. Other times I will be prompted to retry to download an MMS over and over. I feel I am missing out on texts from my friends and family. I checked APN settings, called ATT, and even had a replacement phone shipped. I have tried multiple 3rd party apps. Textra intermittently works, but I constantly get a notification to "Cant retrieve MMS recheck APN settings". Group message has people with iphones and other carreirs, but I can't believe a basic functionality is so buggy. Do any of you have any tips to solve this issue.?
Try a different messaging app. I loaded up Google Messenger just to check it our and have been using it as my main SMS and MMS app since. On my last phone I used Hangouts and between the two I prefer Messenger but I still use Hangouts a lot for non-SMS/MMS messaging. Outside of those there are a ton of options out there with good reviews like Textra and QKSMS. Look around and find one with the features you like.
Thanks for the help. I have tried multiple other apps though. Textra will fail at receiving mms too. Get the notification (Cant retrieve mms check apn).
Are you running an ad blocker?
The same exact thing happened to me, there's a thread somewhere.... Nothing useful inside it though. I ended up doing a factory reset and it worked. I was pretty sure it was something I blocked via debloater causing the issue.
I believe there's two packages, one each from LG and Qualcomm related to messaging.
Also, ad blockers can block messaging, but changing the mms port in the apn to 8080 seems to fix it.
phineous said:
I believe there's two packages, one each from LG and Qualcomm related to messaging.
Also, ad blockers can block messaging, but changing the mms port in the apn to 8080 seems to fix it.
Click to expand...
Click to collapse
I've gone through the entire ATT help service even got a new phone. THeir resposne was oh well unfortunately android doesn't communicate well with ios sometimes and it isn't your phone causing an issue so basically you have to just suck it up. We are "working" on a patch for the latest version of android. Bull***. Anyway they won't fix my service and won't allow me get a different phone unless I pay off the remainder of the balance AKA $600 when the damn thing has been discounted to 500 by some carriers. I'll try the new MMS apn port and hopefully it work.s Apparently they said that my mms are timing out and not being pushed to my phone for some reason.
Flattopa said:
I've gone through the entire ATT help service even got a new phone. THeir resposne was oh well unfortunately android doesn't communicate well with ios sometimes and it isn't your phone causing an issue so basically you have to just suck it up. We are "working" on a patch for the latest version of android. Bull***. Anyway they won't fix my service and won't allow me get a different phone unless I pay off the remainder of the balance AKA $600 when the damn thing has been discounted to 500 by some carriers. I'll try the new MMS apn port and hopefully it work.s Apparently they said that my mms are timing out and not being pushed to my phone for some reason.
Click to expand...
Click to collapse
Have support transfer you to retention and say T-Mobile is offering you a better deal.
It's worth a shot, although there were some people in the T-Mobile threads complaining about messaging too.
Did you ever find a resolution to this? I have the same problem and know I am sporadically missing out on messages. Truly infuriating. Tried different APN settings, different apps, having AT&T "re-registering me on the network". Unbelievable that this is a known issue with basic phone functionality that LG and AT&T haven't addressed.
Debloat
I only use regular messaging.
I never have any problems.
I rooted and didn't know of any programs that actually delete or uninstall apps that are stock.
I don't want to disable. I want them gone.
Thanks.
phineous said:
Are you running an ad blocker?
Click to expand...
Click to collapse

Unable to send/receive MMS when connected to WiFi on Verizon

So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks
[Update]
The next day after making this post, I called Verizon. The tech support walked me through a reset of settings and asked to reboot the phone. After following her instructions, the problem persisted. She said she would create a ticket number and follow up with their technical supervisor/support and I should hear from her within three day.
Well today after making the report, I woke up with an updated Galaxy App in my notification. It seemed to have been pushed to my phone the night before. I clicked but nothing opened. So I assumed it's a fix for the MMS issue and immediately composed an MMS and voila, the **** works now. Idk what they did but it is working. I suggest calling tech support and have them deal with it if your aon setting is grayed out.
froughie said:
So I noticed yesterday that I was having an issue with sending or receiving MMS while on WiFi.
I searched online for a solution and the general consensus is to edit network APN settings. The problem though is that APN settings are grayed out and cannot be edited or added.
In order to send or receive MMS, I have to toggle wifi on/off. I have not callee Verizon tech support yet, planning on it and will update this post but I was wondering if anyone else has had similar experience and would like to share their solution.
Thanks.
Click to expand...
Click to collapse
I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
I glad is not only me (it's mean I am not crazy)
Just got my S8plus 2 days ago, replace broken LG V10 and I notice this problem with all samsung and google message apps, but when I install third party messaging app it's working fine
Any suggestions how to fix
Let's be real. Only happens on Google messages. So, software, fixable, not by Samsung and will be in a Wednesday release this week or next. Not worried.
Sent from my SM-G955U using XDA-Developers Legacy app
[1 said:
;72006082]I am having the same issue on AT&T! what sms app are you using? I am using google messages. mms go through as soon as I turn wifi off. fn annoying!
Click to expand...
Click to collapse
My default app is Google messenger but I tried it with samsungs and Verizons messaging app, a three failed. I am currently toggling WiFi and hoping someone can figure out a solution. I don't wanna use another third party app
I can send MMS on wifi in stock app. But on Google it dies to work on wifi
Sent from my SM-G955U using Tapatalk

Android Messages MMS not working

So, with today's announcement that Android Messages had a Web client, I wanted to give it a try.
Except testing it, mms wouldn't send or receive.
So, what gives? Any fix?
SolarisSixth said:
So, with today's announcement that Android Messages had a Web client, I wanted to give it a try.
Except testing it, mms wouldn't send or receive.
So, what gives? Any fix?
Click to expand...
Click to collapse
What service provider? Maybe check your apn.
Sent from my [device_name] using XDA-Developers Legacy app
I have checked my apn. Everything else is fine.
I think it s a Xiaomi phone issue. Guess I just won't buy anymore.
Were you even able to use android messages? I restored all of my SMS, yet Android Messages still displays zero threads.
napes22 said:
Were you even able to use android messages? I restored all of my SMS, yet Android Messages still displays zero threads.
Click to expand...
Click to collapse
Yeah , it didn't restore my threads. Didn't bother me much because I can start new.
Regular texting works fine.
It's just MMS.
I was advised before I ever bought the phone that this is a Xiaomi issue. I'm not sure why, but so far using the stock app hasn't bothered me. I'd like the added functionality of group messages and the web client, however not at the expense of MMS.
I usually have issues with Xiaomi devices and 3rd Party SMS apps, however android messages works fine for me. I'm on T-mobile in the US. MMS working fine both ways. I did have to manually input my phone number because it couldn't read it from the SIM though in Android Messages < Settings < Advanced < Phone Number
skw5115 said:
I usually have issues with Xiaomi devices and 3rd Party SMS apps, however android messages works fine for me. I'm on T-mobile in the US. MMS working fine both ways. I did have to manually input my phone number because it couldn't read it from the SIM though in Android Messages < Settings < Advanced < Phone Number
Click to expand...
Click to collapse
Did you add the country code to your phone number as well? Going to try this. It's annoying that Android messages seems to pull from a separate database than MIUI Messenger, but it's even more annoying how MIUI messenger handles group conversations.
Also did you edit any of your APN Settings? I can't seem to get it to work.
napes22 said:
Did you add the country code to your phone number as well? Going to try this. It's annoying that Android messages seems to pull from a separate database than MIUI Messenger, but it's even more annoying how MIUI messenger handles group conversations.
Also did you edit any of your APN Settings? I can't seem to get it to work.
Click to expand...
Click to collapse
My SMS database is the same as the stock MIUI message app right now. Maybe you should uninstall and reinstall? I did actually add the country code intially but it seems to remove it automatically. But yes group messaging is the only reason I switched apps too. It's such a basic feature, I can't believe they haven't implemented it yet
skw5115 said:
My SMS database is the same as the stock MIUI message app right now. Maybe you should uninstall and reinstall? I did actually add the country code intially but it seems to remove it automatically. But yes group messaging is the only reason I switched apps too. It's such a basic feature, I can't believe they haven't implemented it yet
Click to expand...
Click to collapse
That's odd. I used SMS Backup and restore, and the messages showed in the MIUI app, but not Android. Now when I try to send MMS in the Android App it immediately fails. Did you update your APN settings manually? Or was it just the cell phone number?
napes22 said:
That's odd. I used SMS Backup and restore, and the messages showed in the MIUI app, but not Android. Now when I try to send MMS in the Android App it immediately fails. Did you update your APN settings manually? Or was it just the cell phone number?
Click to expand...
Click to collapse
My messages were copied over from my old phone when I used the NFC touch to set them up. I didn't know that was going to happen but I'm totally ok with it, however I have the same issue in that they show up fine in MIUI Messages but not Android Messages. I also confirmed my phone number is present in Android Messages and tried to send an MMS but it still failed. I'm on Verizon with a Global 6/64 version of the phone on the latest MIUI 9 update.
napes22 said:
That's odd. I used SMS Backup and restore, and the messages showed in the MIUI app, but not Android. Now when I try to send MMS in the Android App it immediately fails. Did you update your APN settings manually? Or was it just the cell phone number?
Click to expand...
Click to collapse
I think the difference is I've owned a Xiaomi device and my SMS was restored by their cloud process. I've also used textra and the SMS shows up there for me as well so maybe that's it. But I did adjust the APN, but I just had to select the correct one from the list, I didn't have to manually edit anything.
I haven't been able to get Android Messages to send MMS, but if i switch to MIUI messages it works, and it also works in Pulse SMS. I blame the android messages app. I had trouble with it in the past on a previous phone too. For now i'm sticking with Pulse
Kbzj said:
I haven't been able to get Android Messages to send MMS, but if i switch to MIUI messages it works, and it also works in Pulse SMS. I blame the android messages app. I had trouble with it in the past on a previous phone too. For now i'm sticking with Pulse
Click to expand...
Click to collapse
I couldn't get Pulse to work either. I wasn't receiving group messages at all. Only Textra has worked for me so far.
Messages is working fully for me on global miui 10 beta. It can see SMS restores by 3rd party backup and MMS is working perfectly too.
M.
mattman83 said:
Messages is working fully for me on global miui 10 beta. It can see SMS restores by 3rd party backup and MMS is working perfectly too.
M.
Click to expand...
Click to collapse
I can't wait for my bootloader to get unlocked so I can upgrade. 12 more days...smh
I cracked my Mi Mix 2s screen so bought a Mi 8 to try something different. Same issue. However.... Just today I got an update notification for the latest Miui 9 Global stable rom. And guess what MMS and Android messages are working now!!!!! Guessing it will be the same result on the Mi Mix 2s. I'm running MIUI Global 9.6.7 (OEAMIFD)
If you want to use third party app like Textra or pulse to send mms you juste have to allow "display over other apps" for that particular app in the privacy settings of your xiaomi phone

No SMS/MMS on Verizon

*SOLVED* (See my post #11)
Hello all,
I'm having trouble getting any text on my U12+. I've seen one other case on androidCentral forums but not much of any results. Figure i would chime in and see if anyone else figured this out.
I had this issue as well. I had to go to a Verizon store and get a new sim card, which he activated in my old HTC 10 then put into the U12+. After that the tech suspended my sms service then reactivated and I was good to go. The only issue I have is that I can not receive MMS messages from any 3rd party app, so I am stuck using the stock one.
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Icculus760 said:
Call Verizon -- spent 3 minutes with a level 1 technician who re-provisioned the phone for sms & mms. All is working as expected (although the stock messaging system wouldn't send GIFs, but I downloaded Textra and it works fine).
Click to expand...
Click to collapse
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Unmoses said:
Are you able to receive mms in Textra? I can send mms and sms in any app, but can only receive mms pictures in Verizon messages
Sent from my HTC U12+ using Tapatalk
Click to expand...
Click to collapse
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Icculus760 said:
Soooooooo, it turns out there's an MMS bug with Textra which hasn't been fixed yet. I tried all the suggested steps (clean install, change MMS behavior, modify APN settings, etc) and MMS doesn't work with Textra. I emailed the developers and we'll see what happens.
I then downloaded Pulse and everything works as expected with that app. Not sure about any other third party messaging apps right now.
Click to expand...
Click to collapse
I emailed textra support over the weekend and after running through all the settings, they had me install android messages and that did not work with MMS as well. I tried with a few other 3rd party apps and they came to the conclusion that it is an android Oreo bug and they can't do anything to fix it.
Thanks everyone! I will try the steps mentioned above and report back.
Interestingly enough mms receive works for me on Verizon messages and the default htc text app. It does not work (just receiving pics) in Textra or Android messages. This feels like an OS side issue? I was on the phone with tier 2 support when I first got it and they reprovisioned twice. Then said just use the apps that work lol
Sent from my HTC U12+ using Tapatalk
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
daillcyruz said:
Hey Guys I have something similar I have a ticket opened with tier 2 but my problem is that I can't get incoming text messages. I can send from the stock app but just no incoming... I factory reset twice, reset network settings twice but still same problem. Also tried the android messages app and Verizon app.
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Click to collapse
That's what my issue is. Can send but not receive. Haven't called yet. I'm going to in just a bit. Will report back.
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
daillcyruz said:
OMG PRAISE the heavens. I called it in and told them exactly that and prest bingo works 100 %
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Click to collapse
Awesome!
Glad it's working for someone else ?
THUNDEROID said:
Just got off the phone with Level 2 support. He tried reprogramming the sim card but that didn't work.
BUT he dug deep and did what he called a "CDMA list feature activation"
and then my text and mms started coming through in android messages. also voicemail. apparently that was also affected.
Hope that helps everybody. call support and let them know about this. skip the guess work.
Click to expand...
Click to collapse
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
Jarras said:
Have you tried using a 3rd part app for texting like Textra to see if it works? I can only use the default stock app but called to see if this would fix anything on my end. Level 2 support told me that the CDMA list feature was already activated and they could not remove it from my account as it was active.
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Click to collapse
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
THUNDEROID said:
All I use is Android messager and occasionally switch to the stock messenger to send higher quality picture messages. So far everything I've done on Android messager is working.
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Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
Jarras said:
Guess I'm stuck with stock, I sent myself a picture with android messenger that timed out and said "Message expired or not available". Very annoying whatever is going on.
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Click to collapse
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
Icculus760 said:
Textra developer suggested turning off MMS Auto Retrieve in stock messaging app, rebooting, and trying to do MMS with Textra again. It didn't work for me, but can't hurt you to try it with android messenger. Even with Textra MMS timeout issues, Pulse is working perfectly for me. Maybe give that app a shot? YMMV ... just throwing out some ideas for you.
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Click to collapse
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
Jarras said:
Just tried it, no go as well. Funny thing is, i froze the stock messages with titanium as well, but it thawed itself on reboot. I'll give Pulse a try, does it compress images sent?
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Click to collapse
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
Icculus760 said:
Not 100% sure about compression, but there didn't seem to be any loss in quality when I texted pictures or animated GIFs to myself
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Click to collapse
Pulse works great, wonder why other apps are having issues. Thanks for the recommendation!

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