can't turn on location history - Huawei Mate 9 Questions & Answers

since the last update to the Al00 225 firmware i cant turn on the location history, in the maps with no error message, and in fit there is an error message that location history not available for this device.
any help?

ben_ais said:
since the last update to the Al00 225 firmware i cant turn on the location history, in the maps with no error message, and in fit there is an error message that location history not available for this device.
any help?
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Weird...
I do experience here exactly the same behavior with a brand new Huawei P10, running release: VTR-AL00C00B157
This happens of course in Europe, outside of China.
So... Bug ? Or limitation ?
Any idea ?
Update:
- I figured out that this happens after installing Google play store, then downloading any app from it will turn the location history in Google maps to unavailable!
The only way then to recover the location history is to factory reset the P10.

nicolas. said:
Weird...
I do experience here exactly the same behavior with a brand new Huawei P10, running release: VTR-AL00C00B157
This happens of course in Europe, outside of China.
So... Bug ? Or limitation ?
Any idea ?
Update:
- I figured out that this happens after installing Google play store, then downloading any app from it will turn the location history in Google maps to unavailable!
The only way then to recover the location history is to factory reset the P10.
Click to expand...
Click to collapse
It is not worked to do the factory reset to solve this problem. I guess it is due to the model number VKY-AL00. As it is a Chinese version. Mine is AL00C00B167 and have the same issue. I will rebrand to other region to solve this problem...

I'm having this issue now as well (Chinese AL00 version), although it worked up until about the end of July. Any solutions found?

Same problem here with brand new Mate 9 model MHA-L09. Location history is disabled and can't turn it on.

hi guys, that is because since B255 update, HUAWEI replaced the Google location service using Amap location service.

I have the Nokia 6 ta-1000 and I can't activate the location history also. This is the Chinese model. Before September I was able to use it.

Is there a fix for this? Will rebranding phone to international version do the trick?

rebayona said:
Is there a fix for this? Will rebranding phone to international version do the trick?
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Yes, that's what worked for me. I rebranded my AL00 to a European dual-sim and location services never gave me another issue.

koohiisan said:
Yes, that's what worked for me. I rebranded my AL00 to a European dual-sim and location services never gave me another issue.
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That's great news. Now I need to rebrand from HMA. - AL00 to HMA-L29 (Mate 20) which seems to be almost impossible ?

Related

Timeline in Google Maps not working properly

Has anyone noticed that Timeline in Google Maps doesn't work properly most of the times? A lot of times I go to places and later on I find out that Timeline haven't had detected my travel time and location... If you haven't noticed, I suggest you keep an eye on that and see if that's the case.
Me too.
But actually only since the update to Nougat.
Same problem, with the same phone. Some days have no data, and other work perfectly. I have tried lots of reset and reinstall and I have no idea why it randomly works.
It is probably because Maps may be being stopped after your screen gets locked. Go to Settings -> Battery -> Close Apps after screen lock and unselect Maps from the list of apps displayed and see if it helps
Made sure to check that Maps wasn't selected in the close app after screen lock thing, but timeline still isn't working. If anybody has any other ideas they would be much appreciated!
I have this exact problem as well. I don't know that causes it.
But I have a different phone - Huawei Mate 9 pro. That's where the problem is.
My previous phone, Huawei p9, did not have this problem at all...
Exactly same here. Huawei Mate 9.
Someone solve this issue?
My timeline isn't working at all. I cant even view my timeline in my maps. It shows 'Cant connect to maps. Try again in a few minutes'. Anyone else facing this? Any solution for this?
Same problem with my HUAWEI Mate 9: location hardly recorded in timeline. I have disabled stopping of app when locked for Google Maps and any other app that might relate to it.
I guess that HUAWEI implemented other aggressive power saving routines, which conflicts with the timeline recording. Did anybody observe this exact issue on a phone from another company? Having such unexpected and undocumented behavior in the operating system makes me suspicious agains the Chinese producer.
Would be great if somebody could find a solution, work-around, or at least an explanation.
BTW: I'm surprised to see so few postings here. Is this issue discussed on a more popular place?
I've been observing the same problem recently, some days it tracks my timeline perfectly and on other days it thinks I spent the day at home, despite being out and about for up to 10 hours at a time.
Using Mate 9 L29 and its been happening on multiple different firmware versions
Me too, I guess the issue is from the software.
Or may be the google app issue too
I have the same issue with my honor 8, any fix?
I have the same problem with my P10.
Before I had an HTC one m7 and I had no problem at all.
Did anyone find some solution?
I used to have this issue with my Honor 8 but now it works as it should. So, I don't have a specific fix for it and I don't know how it started to work suddenly but... A few months ago my phone refused to connect to any WiFi network and I had to send it in to get it repaired, they replaced the board and the WiFi was working.
And well, I noticed that Google Maps Timeline was working all of a sudden, and it still works. Weird since a board replacement shouldn't have fixed the Maps Timeline it since it's most likely software related.
Does anyone have an update on this issue? I've experienced the same thing since I bought my Honor8 a few months ago (timeline history doesn't work/works very infrequently). Could it be due to a defect in the onboard GPS? Or is it purely a software bug?
Same issue with my mate 9... I've found no fix. I've tried clearing all cache, disconnecting the account, and reconnecting the account to google location sharing, but with no success
I got the same **** ?
I have the same problem as OP with my Huawei Mate 10 pro EMUI 8.0, Android 8.0, Security Patch 6. November 2017.
But i have find out:
I have 3 different Google Accounts. When i delete the two and work only with one, the timeline will be logged in Google Maps.
So i think it hasn't to do with power savings in my case.
Google Maps Timeline does not know how to log with more than one Google Account.
PalakMi said:
Me too, I guess the issue is from the software.
Click to expand...
Click to collapse
That can't be the case;
I've been using two sony devices for 5 years, with my 3 google accounts, and I have like every day logged in my main account.
Then I switched to the shiny new Mate 10 Pro... FML.

Google maps Location History - "Not available in this region"

Hi,
I'm using a Huawei Mate 8 Al10c00b577.
Google maps is continuously reporting "not available in this region" when I want to enable location history.
I attempted multiple GPS fake position apps. None of them worked...
Anybody else have this issue? I didn't encounter the issue when I was running L29 firmware.
Thanks,
Thib
I have the same issue on mij Mate 8 !
But not on mij Huawei tablet m2, with the same account.
Same problem with my AL10.
Okay, as already written here I'm back to stock and non-rooted, Bootloader locked.
https://forum.xda-developers.com/showpost.php?p=72155879&postcount=4080
I found out my GPS and location history is working fine since then. Even Google Rewards is working again! Yay!
What I also saw on my AL10, there is the App "AutoNavi" installed. It wasn't included in the KangVIP.
I deleted most of the chinese Apps as long as it worked (again: no root) except "Amap" (looks like a navigation software). Amap uses the Autonav adapter so I'm worried it gets deleted.

google play not updating while roaming

Hi guys I'm currently traveling outside the US and for some reason my google play stop working, can't update or install any app, gplay says downloading but nothing happens. I have a pretty decent roaming internet connection and I'm able to search apps and access all my other google apps but is just gplay stuck with the downloading message.
I tried restarting the phone and switching to wifi but still issue persist anyone experienced the same behavior or with any ideas of why is this happening?
Its normal, because its problem of all phones running android 7.0 i dunno if they fix it with google monthly security patch but as i said its known problem.
Is it? Didn't know that but I'd say it is a weird bug to find at this stage
Which country are you currently traveling in? As we know, Google Play Store is not available in several countries.
James_Watson said:
Which country are you currently traveling in? As we know, Google Play Store is not available in several countries.
Click to expand...
Click to collapse
Mexico, tried to configured from here but didnt work

GPS not detecting satellite

So I bought this phone a month ago, and I just noticed that it wont use waze properly or g maps for that matter. Then upon checking Phone tester, to my surprise it doesn't detect any satellites. Is there a fix for this?
I also tried other apps and look, it doesnt detect satellite
Hi there,
I'm having the same problem. At first I thought it was Google Map apps but I've tried other navigation apps as sygic, tomtom and waze, all with the same problem. When I install the GPS apps I can see the the phone is unable to lock the GPS signal. I've send the phone back to the service center and what they did was a software update (though I think what they did just hard reset the phone) but the problem still occurred. I've done the hard reset myself numerous time but no difference whatsoever.
Is this a random problem to the P20 model or is it region based problem? I've read somewhere not all the P20 is having this issue. Could this be related to Android Oreo (8.1) itself? Currently I'm on version EML-L29 8.1.0.132 (C636patch01). Mine was purchased from Maxis Malaysia. I've been thinking either to install custom firmware, downgrade to Nougat or rebrand to other region but am not sure whether it will solve the problem. Anybody else with the same problem and is there a fix for this?
I have the same problem. Tried to install other apps, did a hard reset as well... But problem still exist.
I also had the same problem, I performed a hard reset and nothing happened, I returned where I bought and they sent me a new one, it is now working correctly
send it back to Huawei service centre. I just had mine fixed. Changed motherboard, with new IMEI. 2 weeks phone. it sucks to be honest. hopefully nothing goes wrong after this. #fingercrossed

Location history not available !

Hello!
Today I realised that Location History (and, hence, Location Sharing) is not available to me... Googling the issue I see that this issue has been bothering many users of Chinese phones, but with no clear solution.
Of course location history was working fine since the day I got the phone, and I didn't change anything like, say, flashing a new ROM. I'm on OB25, btw.
Anyone else facing the same issue?
Same for me. Was working fine for one years and a recent research showed that it stopped working...
Had to remove my Google account, now it's working again. However, judging from others posting in various sites, I don't know for how long...
krakout said:
Hello!
Today I realised that Location History (and, hence, Location Sharing) is not available to me... Googling the issue I see that this issue has been bothering many users of Chinese phones, but with no clear solution.
Of course location history was working fine since the day I got the phone, and I didn't change anything like, say, flashing a new ROM. I'm on OB25, btw.
Anyone else facing the same issue?
Click to expand...
Click to collapse
I have the same issue on Vivo Iqoo Pro. the location history was working initially, and stopped working after the google play service automatically upgraded. What i am doing is uninstall the google play service and reinstall the original play service from the Vivo app market almost every the other day when google play service upgraded to the newest version.
I don't know how to stop the google play service automatic updating... maybe i have to root the cell phone and then there is a way to stop the play service updating...
That's a valid question...
As for me, in the end I had enough and just cleanly flashed my ROM. For some reason, the problem did not appear again!

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