GPS not detecting satellite - Huawei P20 Questions & Answers

So I bought this phone a month ago, and I just noticed that it wont use waze properly or g maps for that matter. Then upon checking Phone tester, to my surprise it doesn't detect any satellites. Is there a fix for this?

I also tried other apps and look, it doesnt detect satellite

Hi there,
I'm having the same problem. At first I thought it was Google Map apps but I've tried other navigation apps as sygic, tomtom and waze, all with the same problem. When I install the GPS apps I can see the the phone is unable to lock the GPS signal. I've send the phone back to the service center and what they did was a software update (though I think what they did just hard reset the phone) but the problem still occurred. I've done the hard reset myself numerous time but no difference whatsoever.
Is this a random problem to the P20 model or is it region based problem? I've read somewhere not all the P20 is having this issue. Could this be related to Android Oreo (8.1) itself? Currently I'm on version EML-L29 8.1.0.132 (C636patch01). Mine was purchased from Maxis Malaysia. I've been thinking either to install custom firmware, downgrade to Nougat or rebrand to other region but am not sure whether it will solve the problem. Anybody else with the same problem and is there a fix for this?

I have the same problem. Tried to install other apps, did a hard reset as well... But problem still exist.

I also had the same problem, I performed a hard reset and nothing happened, I returned where I bought and they sent me a new one, it is now working correctly

send it back to Huawei service centre. I just had mine fixed. Changed motherboard, with new IMEI. 2 weeks phone. it sucks to be honest. hopefully nothing goes wrong after this. #fingercrossed

Related

[Q] MT7-L09 : Help needed, After encryption GPS not working

Hi guys,
I need help. Once I encrypted my phone. Location service/GPS is not working on my phone.
Before encryption. There is the location icon always comes up when I access something like Google Maps. even tried installing GPS toolbox. Able to see the satellites and all.
But after encryption, the location icon does not come up. But somehow in High Accuracy mode, it does get somewhere of an approximation of my location.(from network and Wifi).(This does not go well when you are navigating around)
Have you guys encountered this. I have even tried flashing the new L09 Rom and it is still the same.
Also searched around the forums (Looks like the old Samsung phones had this issue where after encryption the GPS would not work). But the post is way back in 2011. And they din follow up on the posts on how it was fixed.
I have factory reset my phone a number of times, flash new rom(the one shared on this forum)
Also played with the settings nothing happens. I still cannot get GPS to work after encryption.
Also another thing I notice is that during the encryption a strange error came up and say that Settings have stopped working. I do not know whether there is a coincidence or not and whether it has anything to do with this GPS problems..
Any help is welcomed. as having a phone with no GPS is really driving me up the wall.
nchee said:
Hi guys,
I need help. Once I encrypted my phone. Location service/GPS is not working on my phone.
Before encryption. There is the location icon always comes up when I access something like Google Maps. even tried installing GPS toolbox. Able to see the satellites and all.
But after encryption, the location icon does not come up. But somehow in High Accuracy mode, it does get somewhere of an approximation of my location.(from network and Wifi).(This does not go well when you are navigating around)
Have you guys encountered this. I have even tried flashing the new L09 Rom and it is still the same.
Also searched around the forums (Looks like the old Samsung phones had this issue where after encryption the GPS would not work). But the post is way back in 2011. And they din follow up on the posts on how it was fixed.
I have factory reset my phone a number of times, flash new rom(the one shared on this forum)
Also played with the settings nothing happens. I still cannot get GPS to work after encryption.
Also another thing I notice is that during the encryption a strange error came up and say that Settings have stopped working. I do not know whether there is a coincidence or not and whether it has anything to do with this GPS problems..
Any help is welcomed. as having a phone with no GPS is really driving me up the wall.
Click to expand...
Click to collapse
Really sorry for late response - but you can fix this problem using attached file - this is apk from China version of Mate7 make you be able to give (or revoke) access to system data storages (including GPS) to applications.
I had the same problem as you - and using this apk i've fixed it successfully.
it doesn't work for me - can anybody sent printsceen of settings of this app?
Thanks
@nchee + @mireczeque
Have you BOTH re-flashed the stock rom by using the official HUAWEI procedure (i.e. three buttons pressed togheter and ROM saved on DLOAD folder)? If so, do you have ALSO applied a WIPE DATA FACTORY RESET plus a WIPE CACHE PARTITION?
I had some problems with APPS crashing when I tried restoring my HAM with B130. I WIPED everithing and THEN re-flashed fresh B130 from DLOAD sdcard procedure, and everithing worked perfectly. I hope this help.
mireczeque said:
it doesn't work for me - can anybody sent printsceen of settings of this app?
Thanks
Click to expand...
Click to collapse
restore phone

Google maps navigation not working

I dont know if anyone is having this problem. But since i got my phone i haven't
Been able to use the google maps to navigate. I dont thinkis the gps i think it might be
The gyroscope. My note works great.
I think I'll have to exchange it.
I also erase clear data and everything from google maps but no luck.
you must to do a wipe of phone
garciaop said:
I dont know if anyone is having this problem. But since i got my phone i haven't
Been able to use the google maps to navigate. I dont thinkis the gps i think it might be
The gyroscope. My note works great.
I think I'll have to exchange it.
I also erase clear data and everything from google maps but no luck.
Click to expand...
Click to collapse
Try calibrating your GPS. I had similar issue. Got solved after calibrating. Check you GPS signal using GPS test app.
Not sure if you found a fix but I'm having the same problem.
Used it first today and as I drove down my street I realised my GPS thought I was facing the opposite way and it wasn't moving at all on the screen.
I kept driving because I knew half of where I was going and about 5 minutes later it changed but was showing me still in my street.
It's like it's lagging but when I quit out and hit the find my location button. It found my location?
GPS on and off
I have model SM-G930W8.
Android 6.0.1
Baseband version G930W8VLU2API1
Kernel version 3.18.14-9105000
I had this issue earlier this year. It's any app that uses GPS (Google Maps, Strava etc.). Took it to a Samsung auth repair center. The tech mentioned that this can happen when doing OTA software updates so he basically wiped the phone and re-set up through his computer that he said had the updated software. It worked for a few months but now I'm having the same problem again.
GPS won't lock. I downloaded GPS TEST app and it cannot fix the location of my phone. I've tried resetting the phone, calibrating the gps sensor and none of them fix the problem. Tried pretty much all the workarounds I can find on the internet and nothing works.
I'd hate to have to keep bringing it to a service center for a proper wipe every few months.
Anyone with any thoughts?

Honor 8 gyro or accelerometer bug?

Hi,
i've noticed a very boring bug, sometimes the screen rotation won't work untill i reboot the phone; after reboot it's all fine untill the bug appear again.
Had it in B360 and also now in B131 (i've done a rollback).
Hard reset/cache clean already done and nothing changed, any advice? It's a known bug?
I did not have this bug on Android 6 but since update to Android 7 I too have this. Like yourself a reboot corrects this bug for a time.
I have reported this to Huawei Honor via feedback and email.
Their reply was this is a feature of the OS..
Yeah for real my reply was not nice let's just say until I emailed a reply with the problems once again.. Just goes to show they don't read the full details laid out when reporting issues..
You should just send them an email with your problem via email from within the HiCare app (Service > Feedback>email)
Same issue here. I bought my Honor 8 last week, and now my accelerator is only working for few minutes after reboot. Firmware is B131. Is this an software or hardware issue?
I have the same problem (smartphone is 2 weeks old, FRD-L19, B360).
Sometimes it occurs daily. Sometimes not for some days.
This is really strange. I did a hard reset and for now it is working again.
But you can try this:
Delete cache of compass app (in system settings) and start app again. I assume that you have to re-calibrate the compass now. Do so and make sure that calibration is successful (i.e. turning the phone in every direction)
Does this fix your issue? I assume that somehow the accelerometer/gyro is also dependent from a correctly working magnetometer.
Edit: After some days I figured out that also a hard reset is not the solution. I updated on B380 now and have no issues so far. Let's see...
Edit nr. 2: issue also occured with B380. Seems to be a software issue deep in the system. Hopefully Honor will fix this issue in the future
Probably isn't just a software bug, Honor service replied me that it could be an hardware problem came out with Nougat Update, they told me that i could have sent them the device to let investigate the problem, but i made a refund and bought another phone.
Which phone did you buy?
I don't think that this is a hardware issue as I have had this problem with Android 6 as well. Nothing is working for me yet. Will wait for my 3rd device and this will definitively be my last one...
Fozzy90 said:
Which phone did you buy?
I don't think that this is a hardware issue as I have had this problem with Android 6 as well. Nothing is working for me yet. Will wait for my 3rd device and this will definitively be my last one...
Click to expand...
Click to collapse
I switched to the dark side.... I bought an iPhone
Other thread :
https://forum.xda-developers.com/honor-8/help/auto-screen-rotation-bug-t3531119
If anyone found a solution...
Klasputnikov said:
Hi,
i've noticed a very boring bug, sometimes the screen rotation won't work untill i reboot the phone; after reboot it's all fine untill the bug appear again.
Had it in B360 and also now in B131 (i've done a rollback).
Hard reset/cache clean already done and nothing changed, any advice? It's a known bug?
Click to expand...
Click to collapse
Same here. It's definitely some software-related issue. Factory-resetting the phone solves that issue until the next system update is installed. A reboot only helps for some hours (not even days for me). I guess there's something wrong with the calibration data and that exact part is restored to it's initial state when you do a factory reset.
Found out that I have the same issue
I just found out that my gyroscope isn't working properly, for instance while using Google Cardboard app or if I'm trying to watch YouTube in cardboard mode. The strange thing with this issue is that it works perfectly fine if I'm enjoying a 360° vr photo in chrome/opera
I don't really want to downgrade my phone to previous Android version since I don't want to lose all my data...
I have realized that if I have installed "Huawei Health" app, accelerometer seems to work without freezing.
Can someone try and confirm this?
panel1 said:
I have realized that if I have installed "Huawei Health" app, accelerometer seems to work without freezing.
Can someone try and confirm this?
Click to expand...
Click to collapse
Yes its working thanks for the tip

gps location problem.

hi all, after updating to 2.42.400.7, the location problem occuring.
forexample, when i am using the google navigation app, the pointer is following me 40 or 50 seconds after.
is there a fix for this.
my u11 s not rooted. i am using it in Turkey.
If it, the GPS, is consistently slow then you need to factory reset the phone. If the location is always wrong then you need to reflash the stock firmware. There is also the possibility that you may still have to flash the firmware even for your problem.
i'm having the same issue, where a GPS signal is not found or if it is, it detects where i am and loses signal. In order for it to work properly i have to restart the phone. it then works fine. any ideas?
i'm using software number: 2.33.401.10
i have done hard-reset to my u11. this solved the problem. thank you.

GPS Issue

Hello guyz...I am having a issue regarding gos since I bought this device....The gps in my phone doesen't works....It cant find any satellite.... I tried clearing data of all apps (maps, location) restarting device, updating to latest miui but still no luck! I am still on warrenty but couldn’t go to the servicing center because of corona /lockdown and also I have my online classes recording in my phone.... but my warrrnty will expire soon. Now if any one here experienced the same? If it is a hardware issue do I have to change the motherboard?

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