I got a new debit card over a week ago and ever since I cannot get this new card verified with SPay for my Gear S watch! I've gotten it verified for my phone, however, no problem! I only wish it didn't have to be done once for the watch and once for the phone! Anybody else with this problem? The verifying center is no help at all, all they say is "Your token is activated"!
Sent from my SM-N930T using Tapatalk
This has suddenly become a problem for me as well. It seems every time they update the Samsung Pay Gear Plug-in app, it was disabling my card, and I was having to add it all over again. This last time, it won't let me add it.
Couple things:
- It works fine on Samsung Pay on the phone
- I've tried clearing cache and data
- I've tried uninstalling and reinstalling every Samsung Pay app - Phone, Gear Plug-in, and Framework
- Strange, when it fails (continuous spinning while trying to validate the card), it says Gear Not Responding, and my only option is to try again, or back up, where it tells me the card will be discarded. BUT, I get an email saying I've registered a new card?!?! (No card is available on the watch or showing in the plug-in app).
Samsung Pay help line says to factory reset the watch. Great, now every time they update the app I'm supposed to reset the watch and set everything back up the way I like it?! No thanks!
Any ideas?
arl16 said:
This has suddenly become a problem for me as well. It seems every time they update the Samsung Pay Gear Plug-in app, it was disabling my card, and I was having to add it all over again. This last time, it won't let me add it.
Couple things:
- It works fine on Samsung Pay on the phone
- I've tried clearing cache and data
- I've tried uninstalling and reinstalling every Samsung Pay app - Phone, Gear Plug-in, and Framework
- Strange, when it fails (continuous spinning while trying to validate the card), it says Gear Not Responding, and my only option is to try again, or back up, where it tells me the card will be discarded. BUT, I get an email saying I've registered a new card?!?! (No card is available on the watch or showing in the plug-in app).
Samsung Pay help line says to factory reset the watch. Great, now every time they update the app I'm supposed to reset the watch and set everything back up the way I like it?! No thanks!
Any ideas?
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Click to collapse
It was my bank that finally figured out it was something on their end. I never got an explanation of the problem.
Related
Has anyone been able to successful install new apps or update existing ones on the Samsung Gear store? I have a Oneplus One, and so far everything else has been fine. Surely there is a way to get it to work.....
itslels said:
Has anyone been able to successful install new apps or update existing ones on the Samsung Gear store? I have a Oneplus One, and so far everything else has been fine. Surely there is a way to get it to work.....
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I have only had my S2 for two days. On the first evening, I was able to install a couple apps from the store. But since last night and all day today, I am unable to install any apps. After about 30 seconds I get "No response. Timed out"
Anyone else having this issue?
Jsalinger said:
I have only had my S2 for two days. On the first evening, I was able to install a couple apps from the store. But since last night and all day today, I am unable to install any apps. After about 30 seconds I get "No response. Timed out"
Anyone else having this issue?
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Click to collapse
I uninstalled all the Gear apps from my phone, reinstalled them, which prompted the phone to do a soft reset. After doing all that, I was able to install apps from the Gear store again. Not sure which part fixed things, but it's working now.
After 2 weeks of flawless operation i could no longer install apps from my Note 4 to my T-Mobile Gear S2 4g. Samsung tech unable to help me solve problem and had me send it in for repair - waiting for it's return
itslels said:
Has anyone been able to successful install new apps or update existing ones on the Samsung Gear store? I have a Oneplus One, and so far everything else has been fine. Surely there is a way to get it to work.....
Click to expand...
Click to collapse
I also uninstalled and reinstalled all the Samsung apps (Gear, Gear plug in, Accessory manager) and it prompted a soft reset on the watch. It then accepted updates to apps as well as installing apps. Good to have the functionality for going forward, but for now the appstore for the Gear S2, especially if not using a Samsung phone sucks actually.
I was getting a message saying my gear wasn't connected to the phone, and it wouldn't install any apps.
Performing a soft reset did fix this, although I did not uninstall any apps from the phone.
I am now able to install apps again.
Sent from my SM-N920T using Tapatalk
I had the time out problem and I just uninstalled/reinstalled the Gear Plugin which forced a reinstall of the Accessory service and light reset of the watch. That seemed to do the trick.
Fred
Hi
Since I've woken up I've had trouble logging into the store. It keeps asking me for a password and sometimes says it's wrong, even though it's been reset. If I enter the 'watch faces' menu in the Gear app on my phone, it hangs forever, installing watch faces also fails, they install forever. I have deleted the app, soft reset the watch and reinstalled, still the same problem.
Is anyone else having this today? I've had no issues before with any of this. I'm wondering if it's something at their end. I'm on a standard non-rooted moto x, nothing has been changed since yesterday.
I'm also having problems connecting to the Gear App Store from Gear Manager on my Galaxy S4. It gives me an error that there is "No network connection". Funny, all my other apps get on the network just fine. I have a strong signal on a very fast WiFi network. I guess the "network connection" that is broken is at their server(s).
I'm having trouble too. The gear app seems to work fine until I try to download a watch face or other app. Then I just get a message that day no response, times out. Haven't been able to download from the gear store for 3 days now. I'm on pure nexus....
I have an other issue: totally blank and empty Gear Apps Store. Everything else works fine for me (notifications, S health, settings in Gear app).
I installed Samsung Gear, Gear plugin, Samsung Accessories Service, S Health from Play Market without any problems.
http://forum.xda-developers.com/gear-s2/help/blank-empty-samsung-gear-app-store-t3275190
I tried to buy a new watch face but each time i try to purchase it says Samsung billing has to update. i click to allow and something seems to install on my phone but when i try to complete the purchase i get the same message that Samsung billing has to update. Any ideas? I cleared cache on gear app and turned off the phone and restarted it. Nothing helps.
Hi, I'm experiencing the same problem. I've contacted Samsung support and they advised me to uninstall all updates for Samsung billing and since it didn't work, they just asked to: "please wait for the update the Galaxy Apps developers are preparing for Samsung billing. After the update, the issue will be fixed." So... That's good?
cwb1231 said:
I tried to buy a new watch face but each time i try to purchase it says Samsung billing has to update. i click to allow and something seems to install on my phone but when i try to complete the purchase i get the same message that Samsung billing has to update. Any ideas? I cleared cache on gear app and turned off the phone and restarted it. Nothing helps.
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Click to collapse
Same here... Tried to uninstall updates for Samsung billing, but did not work. Happened since i updated my S6 to marshmallow. Someone tried factory reset? I dont want to try it, cause last time i did that, my gear s2 watch reseted too.
Any ideas how to fix that?
I actually contacted Samsung and we cleared caches on several apps and did an uninstall and reinstall and then it worked. Try contacting Samsung as I don't remember everything we did
hi,
until last night everything was ok
but today
(it is a coincidence, the update?)
after upgrading my Gear S2 (R720) (all right),
when I want to go to "see other watches dials" or "see other applications"
the Samsung Gear APP, after a quick "loading", displays white screen with error
"{"returnCode":"0","errorCode":"0003","errorMsg":"System Error!-[0003]"}"
for the rest, everything works.
I uninstalled the APP, the Gear S Plugins and Samsung Accesory Service. Also formatted Gear S2.
reinstalled everything but the error remains.
for the rest, everything works.
what could have happened?
thank you
I just picked up my Gear S3 (great!!) and I have the exact same error when clicking 'view more watchfaces' and 'view more apps'.
Any help greatly appreciated because on the internets I can't find anything (((
Fixed it by deleting all Samsung apps cache on the phone. This results in a soft reset on the watch. After re-pairing it works!
You don't have to reset your watch. Just wait and try again later. Looks like the server problem of the Gear shop. From time to time I get the same error, but after a while (20-30 minutes later) everything works fine.
thank you all
blackspp said:
Fixed it by deleting all Samsung apps cache on the phone. This results in a soft reset on the watch. After re-pairing it works!
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Click to collapse
done. but it does not work
mikekorn said:
You don't have to reset your watch. Just wait and try again later. Looks like the server problem of the Gear shop. From time to time I get the same error, but after a while (20-30 minutes later) everything works fine.
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are more than 24 hours that does not work
we are not the only ones: in playstore there are already several complaints about this problem
Still working here, just checked
exact same problem on s2
Now fixed. Not even sure if what I did was the reason for the fix but here goes. Removed all relevant gear apps from my Nexus 6p and switched off. Switched on my old nexus 5 and paired with s2 installing Samsung apps as necessary. Light reset and once logged in all worked. Could see all my apps and could download. Then did the reverse back to my nexus 6p and it is all working fine again.
update: the third time, that uninstalling / reinstalling the app, everything is back to work
Got my S8+ at launch, reset my Gear 2 running Tizen and quickly had it paired using both the Gear app and Samsung Health.
Everything was running just fine until a about a week ago when the pairing stopped. I decided to reset the Gear 2 and re-pair it to my S8+.
After several unsuccessful tries, here's what happens:
1. Reboot phone and wait for boot to complete.
2. Start the Gear app (v2.2.17022862) on the phone.
3. From the Gear app select "Connect new Gear."
4. Power on the Gear 2 and select "Next / Next"
5. Back to the app on the phone select "Gear 2 (XXXX)"
6. Get a Blue tooth pairing request on both devices and confirm on both of them.
7. The Gear 2 shows "Waiting for confirmation from Gear Manager" and the Gear app on the phone shows "Connecting to Gear..."
8. Minutes pass and nothing else happens.
IOW, the Bluetooth pairing is successful but the actual link between the devices never finishes.
Any idea what I might try next to get this working?
TIA,
RIch
Having similar issue. eventually got a connection failed. This worked originally then I did the OTA update (I have an unlocked S8+) and the Bluetooth started acting up.
One post said unpair everything and now I cant get the phone to reconnect. Eventually Bluetooth recognizes the Gear2 and the Gear Manager (as disconnected).... and the watch stays in that factory reset mode.
Not sure exactly how, but I got mine working. After unpairing the Bluetooth connection, I also cleared the cache and data on both the Samsung Gear app and the Samsung Health app then removed both apps from my S8+ rebooting many times along the way. After reinstalling the Gear app and the Health app I was able to eventually get the pairing to be successful.
Sorry I can offer better detailed guidance. I hope you get yours working again too.
Thanks... I tried clearing S-Health's\Samsung Connect cache, unpairing the watch, deleting Gear Manager, and restarting. That didn't work. I'll give it another try.
Just out of curiosity, have you disabled anything like Bixby or Svoice? I have both disabled... I tried reenabling them before but that didn't help.
Nope. While I don't use either, both Bixby and SVoice remain active. Sorry I can't help more.