Hey people. My wife's 2 month old Honor 6x has been having a problem with the display on and off. We were planning to take it to the service centre and I just happened to drop it into the toilet bowl
Now I am wondering if the service guys blame it on the water damage. Any idea what could be done now? Has anyone gone through this ordeal? :crying:
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Suhas_JS said:
Hey people. My wife's 2 month old Honor 6x has been having a problem with the display on and off. We were planning to take it to the service centre and I just happened to drop it into the toilet bowl
Now I am wondering if the service guys blame it on the water damage. Any idea what could be done now? Has anyone gone through this ordeal? :crying:
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@forum moderator. Request you to delete this post here. Seems like a wrong forum. Will post it in questions and answers.
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Hello,
I have samsung wave that stopped vibrating after about 7 months. The phone was fine otherwise. Still, since i picked a newer one i decided to bring it to a samsung certified repair shop here in germany and after a few weeks i got a letter saying the phone is not only damaged beyond repair but also completly dead. The cause stated was corrosion due to liquids. I take good care of my phones and never did the phone get anywhere near any liquid. But ok admitting thats true... some guy at the shop told me it was now completly dead because the corrosion had eaten its way through the rest of the circuits. They now want 20euros just to send me a broken phone back or they will "dispose" of it for me...
Im no expert and my hardware engineering classes are a while back, but this sounds pretty darn strange to me. Can anyone out there tell me how plausible this is or give me some advice?
Id be really grateful. Thanks,
Ludwig
Sent from my GT-I9100 using XDA App
Hey guys, I purchased a cellphone from somebody, and I suspect that the phone was stolen as it has been blocked from service. I'm with Spark New Zealand and I went in to their store and they told me there was nothing they could do as the phone had been locked because it was reported "lost or stolen". It's a Samsung Galaxy S5, would simply flashing a new ROM to it fix this? What options do I have
srety said:
Hey guys, I purchased a cellphone from somebody, and I suspect that the phone was stolen as it has been blocked from service. I'm with Spark New Zealand and I went in to their store and they told me there was nothing they could do as the phone had been locked because it was reported "lost or stolen". It's a Samsung Galaxy S5, would simply flashing a new ROM to it fix this? What options do I have
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You have two options. 1-buy a phone that wasn't stolen. 2-take the back cover off by removing all the little screws. Then submerge the phone in vinegar as it will block/short out the blacklist chip without damaging the motherboard. Then reassemble, no need to wait for it to dry completely as the vinegar will evaporate quicker than water. Then power on= profit. Good luck man.
???
Lokke9191 said:
You have two options. 1-buy a phone that wasn't stolen. 2-take the back cover off by removing all the little screws. Then submerge the phone in vinegar as it will block/short out the blacklist chip without damaging the motherboard. Then reassemble, no need to wait for it to dry completely as the vinegar will evaporate quicker than water. Then power on= profit. Good luck man.
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Is this method really works?????
Hi all,
Just got my N5 screen repaired, 1 week later LCD is broken. But the outer glass/screen is 100% intact...
Have i been ripped off or have i ****ed up again? (Didn't drop it or anything)
Have pictures, but can't figure out how to post them...
http://imgur.com/BqoeWBg,w6eFnVZ,kDjIlcD#2
Is it even possible for only the LCD to break while the screen is 100% intact and undamaged??
Bump. Need pro advice here..
HELP
Bumpedibumedibump
Refund
From who? Repair man or phone dealer?? Waranty is gone and repair man says it's my own fault...
CPH_game_master said:
From who? Repair man or phone dealer?? Waranty is gone and repair man says it's my own fault...
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That looks like an actual hardware fault rather than physical damage, I would go back to the repair main again, if you were in the UK then you could go to town on him with the sales of good act.
Hey guys,
just noticed that my screen is damaged. Bought the device the 23th May. Can someone relate to?
They say they can't replace the device because I'm contacting after the replacmente period.
Well, I just noticed because I was replacing screen protector. Bullsh*
Unfortunate, but if you didn't notice it for 4 weeks I can't see there's a lot you can do.
B3311 said:
Unfortunate, but if you didn't notice it for 4 weeks I can't see there's a lot you can do.
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Now I will send it for repair
looks like to me this is not the screen maybe but the a thin polymer bezel that holds the screen in the frame?
cheers
If you didn't notice something like that in 4 weeks then it must've not been there when the phone came so it's probably your fault. They tend to want to replace the screen in cases like this and ask for a ton of $$$, so imo you should keep it like that if they say that.
refedit said:
Hey guys,
just noticed that my screen is damaged. Bought the device the 23th May. Can someone relate to?
They say they can't replace the device because I'm contacting after the replacmente period.
Well, I just noticed because I was replacing screen protector. Bullsh*
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That doesn't look like the screen in the picture. It looks like the housing that is chipped. If I'm seeing it correctly that would be hard for you to do yourself. It should be covered under warranty in my opinion.
insomnia77 said:
That doesn't look like the screen in the picture. It looks like the housing that is chipped. If I'm seeing it correctly that would be hard for you to do yourself. It should be covered under warranty in my opinion.
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Yes you're right. I didn't explain myself correctly. I already chatted with them and explained. Monday or Tuesday they'll pick up the phone.
From now on, I'll check carefully every smartphone.
Buy the screen protection plan and then get it replaced or go through squaretrade, in the US OnePlus screen replacement is like 165.00, but for a little chip I don't think it's worth it.
Bradl79 said:
Buy the screen protection plan and then get it replaced or go through squaretrade, in the US OnePlus screen replacement is like 165.00, but for a little chip I don't think it's worth it.
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I bought the screen protection plan. But as insomnia77 said and I agree, it's not the screen that's damaged. It's the housing. Must be production problem.
Not trying to be funny buy you DID remove the original screen protector that's pre-applied? Only asking cos that looks like bubbles under a protector?
Never mind, just noticed the chip. That's bad, did you give it a healthy drop?
djsubterrain said:
Not trying to be funny buy you DID remove the original screen protector that's pre-applied? Only asking cos that looks like bubbles under a protector?
Never mind, just noticed the chip. That's bad, did you give it a healthy drop?
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Lol. No I didn't drop the phone once so far.
And yes, I was applying a new screen protector, after using tempered glass but didn't like it because of the bad accuracy of FP. Luckely I replaced the screen protector so I could notice the damage.
refedit said:
Yes you're right. I didn't explain myself correctly. I already chatted with them and explained. Monday or Tuesday they'll pick up the phone.
From now on, I'll check carefully every smartphone.
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Oh that's good. Hopefully they replace it promptly. Keep us in the loop.
UPDATE
So that's what I got as answer from Oneplus:
"Thank you for contacting OnePlus Customer Support.
We apologies any inconvenience caused due to this. We understand your concern regarding the delay in repair for your device and this is the far opposite of what we want our customers to experience. Please note that we can do replacements only if the device is within 15 days return/replacement period and damages upon arrival has to be reported within 72 hours. Upon checking with your repair request we have found that it is pending for the spare parts to be arrived. Once the service center has received the spare parts then the device will be repaired and released as soon as possible.
Thank you for your understanding!
Please let us know if you have any other concerns.
Thanks & Best Regards,
James Wilson
OnePlus Customer Support"
I think this is a "cheap" after sales service.
refedit said:
So that's what I got as answer from Oneplus:
"Thank you for contacting OnePlus Customer Support.
We apologies any inconvenience caused due to this. We understand your concern regarding the delay in repair for your device and this is the far opposite of what we want our customers to experience. Please note that we can do replacements only if the device is within 15 days return/replacement period and damages upon arrival has to be reported within 72 hours. Upon checking with your repair request we have found that it is pending for the spare parts to be arrived. Once the service center has received the spare parts then the device will be repaired and released as soon as possible.
Thank you for your understanding!
Please let us know if you have any other concerns.
Thanks & Best Regards,
James Wilson
OnePlus Customer Support"
I think this is a "cheap" after sales service.
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If it takes too long ask for help on the official OnePlus forums. I've seen them escalate cases. If they don't have the part I would insist on a new replacement.
insomnia77 said:
If it takes too long ask for help on the official OnePlus forums. I've seen them escalate cases. If they don't have the part I would insist on a new replacement.
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Thank you. Will follow your advice! :highfive:
i ****ed really hard today and dropped my phone
so i was looking at ifixit and some repair tutorials online and i found out thats its kinda hard to repair it.
because of that i was wondering if someone already has expierience with repair shops or even repaired it by himself?
i mean its fairly hard to get replacements right now, but since the op7 pro is available by some retailers it shouldnt be impossible
Here is this if you are in the U.S
OnePlus screen repair
How far did it fall?
velvethammer said:
How far did it fall?
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about 1 meter
unluckily not only the display broke
Bradl79 said:
Here is this if you are in the U.S
OnePlus screen repair
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thx, but im in germay
but nevertheless tried it aswell, i would trust them more than any local repairshop
K4Y3R said:
about 1 meter
unluckily not only the display broke
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WTH that's not very high at all
velvethammer said:
WTH that's not very high at all
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Yeah, thats what you get for rounded edges
My note 9 on the other hand survived a similar fall without any visible damage
I had to do a warranty exchange on mine due to the back glass shattering. My device only fell around 3 1/2 ft. I would just go through your mobile provider for this repair.
Sent from my GM1915 using Tapatalk
K4Y3R said:
i ****ed really hard today and dropped my phone
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uh, you did what? ?