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The IMEI number on my Thunderbolt does not match the one Verizon has in there system. They cannot figure out how to correct this. I even call HTC to trace the erroneous IMEi number and it doesn't come up as anything in their system. I bought phone day 1 it came out and am not rooted. What could cause this and does anyone know how to fix it. Verizon has no clue.
You have been using it since day 1? Why all of a sudden is there an issue then?
The sim works but with the wrong IMEI I won't get any updates to phone. I recently noticed that on the My Verizon section on the the verizon website, picture of my phone is blank. That's what led me to call verizon.
ajmillinger said:
The sim works but with the wrong IMEI I won't get any updates to phone. I recently noticed that on the My Verizon section on the the verizon website, picture of my phone is blank. That's what led me to call verizon.
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If you purchased it from VzW you should demand a new phone. Otherwise you don't get updates? Screw that man! They should rectify this issue.
Does the number on the box match the device? Have them scan the box.
Sent from my ThunderBolt using XDA Premium App
the number on box and phone are same. Only verizon has a different one
Then Verizon screwed up. Go get a new one.
You will still recieve ota updates... Id only raise a fuss if you had insurance on tour tbolt
Sent from my ADR6400L using Tapatalk
I was told I wouldn't get updates because it is sent out by IMEI number which Verizon has wrong for me
ajmillinger said:
I was told I wouldn't get updates because it is sent out by IMEI number which Verizon has wrong for me
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If the phone and box have same IMEI # you need to tell VzW you demand they change it in their system to match yours or give you a totally new phone. You paid them for it and your service!
I am in the process of having a new phone sent to me. I wish they could figure out how to simply change the number in system but they can't seem to do it. It's been a week now. You would think it is simple to do but no one there can figure it out.
Make sure it's new and not a 'like new' replacement. Not that theres anything wrong with a refurb but it would be principle to me to obtain a new replacement for their brain fart.
Something must be really messed up as I just activated a ebay bought thunderbolt last night with a 4g sim card I had shipped to my house (both arrived same day). I called in and spoke to a woman who just took my sim card number, and told me the meid and all other info comes over automatically to verizon...and sure enough about ten minutes later when I logged in online to see it was all there...so somehow your phone is not reporting the right imei number or something has been manually over-ridden.
Verizon made good and sent be new phone. Works like a charm
Dear forum,
let me just go straight to the point:
My Galaxy Nexus was stolen at work last friday. I tried to use some tracking software like Plan B but without succes, the SIM card had been changed allready.
Now here comes the part that gave me some hope.
When I went to My (Gmail) Account at the Android Market today (using my desktop), I noticed 2 things:
- First thing is that the record from the column "Carrier" has been changed from "Vodafone" to "KPN', so I think I can assume here that someone put another SIM card in it.
- Also at the column "Last Used" I see "February 13, 2012", which is yesterday (monday).
I was really wondering if there is a workaround or something to get more information (like the phone number of that SIM card?) than just the carrier of that SIM card and when it was last used?
Thanks in advance~
Anthony Elbers
During the night push a remote lock app to the device, if they haven't changed the google user login by then. Then just lock the device. If the app shows it set a screen message offering reward for return. Better still make it scream while at work tomorrow.
Sent from my HTC HD2 using xda premium
ForgetfulGuru said:
During the night push a remote lock app to the device, if they haven't changed the google user login by then. Then just lock the device. If the app shows it set a screen message offering reward for return. Better still make it scream while at work tomorrow.
Sent from my HTC HD2 using xda premium
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The thing is, I only work at fridays and saturdays. I also think that the person is smart enought to not bring the phone to work when I'm around.
I thought maybe if I could get some more information with a workaround, I could catch the thief myself instead of waiting for him/ her to give it back (which probably isn't going to happen).
I hope you informed your managers.
You could have a look through the available apps in the market see if there is anything you can use to lock the phone remotely and or push some really nasty messages to it. If you ain't using why should they get the use of it think there may be some way of remotely wiping the phone aswell. Then at least it would be of no use to the thief anyway. Sorry I can't be of more help. I allways make sure I activate any built in phone finder and instal lookout, so never really had to deal with the issue
Sent from my HTC HD2 using xda premium
Prey worked for me before.
Sent from my SGH-T989 using xda premium
Android_Monsters said:
Prey worked for me before.
Sent from my SGH-T989 using xda premium
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Note that the phone is stolen and SIM card has been changed allready. As far as I know you need to configure Prey on the phone itself, so not really remote like Plan B.
I'm still curious if there is a workaround to get more information about the SIM card than just the "Carrier" and "Last Used"?
Like.. are those the only two things that get stored or is there more information about the SIM card that I could get without having the phone itself?
If you have the IMEI you can contact your network and ask they put a block on the phone, a lot of the time it also blocks it off other networks as well.
i think the info about the sim like its number is by far more important than map location because if you got the thief's number then you can report that number to the police and mobile network .
MrLadoodle said:
If you have the IMEI you can contact your network and ask they put a block on the phone, a lot of the time it also blocks it off other networks as well.
the_metal said:
i think the info about the sim like its number is by far more important than map location because if you got the thief's number then you can report that number to the police and mobile network .
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This is pretty much what I'm aiming for since I allready have contacted the police and gave them the IMEI of the phone. They said like something like "We'll see what we can do", but I thought there would be some workaround (yeah I'm using this word alot) to get more information of that SIM card.
I think I can assume that the column "Carrier" which is shown on the screen, is read of the SIM card?
Question is, if anything else is shown somewhere in my Gmail (since it's linked to my Galaxy Nexus) or at the Android Market or something that might be of help?
do you know that mobile carriers can identify everything to a handset with just an IMEI
i don't know what is the procedures in your country but i think you should call that carrier and ask for directions especially if you have a proof of purchase or something similar
i wish you could luck friend
the_metal said:
do you know that mobile carriers can identify everything to a handset with just an IMEI
i don't know what is the procedures in your country but i think you should call that carrier and ask for directions especially if you have a proof of purchase or something similar
i wish you could luck friend
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My question is, did you inform your carrier? Here, when that happened to my friend who wasn't too tech saavy, I called his carrier, had the phone blocked right away, and told them what network it was on via the same information that you received via email. The actually contact the manufacturer and the police and were able to track it down on their network, find the phone and press charges. That IMEI number is huge as it tells the carrier what exact tower the phone is connected to. In densely populated areas, that's 1-2km max. Cross reference the people at work that live in that area and boom. Done like dinner.
Did you try Samsung Dive website??
www.samsungdive.com
the_metal said:
do you know that mobile carriers can identify everything to a handset with just an IMEI
i don't know what is the procedures in your country but i think you should call that carrier and ask for directions especially if you have a proof of purchase or something similar
i wish you could luck friend
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onlymojo said:
My question is, did you inform your carrier? Here, when that happened to my friend who wasn't too tech saavy, I called his carrier, had the phone blocked right away, and told them what network it was on via the same information that you received via email. The actually contact the manufacturer and the police and were able to track it down on their network, find the phone and press charges. That IMEI number is huge as it tells the carrier what exact tower the phone is connected to. In densely populated areas, that's 1-2km max. Cross reference the people at work that live in that area and boom. Done like dinner.
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Yeah I know that, but I called both the police and my carrier and gave them my IMEI and asked if they could do such thing.. and both said that they can't do such a thing, ONLY if the phone has the original SIM card... I think they just don't want to help me at all.
amritpal2489 said:
Did you try Samsung Dive website??
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Tried that one. But I need to set it up on my phone first. Keep in mind that the phone is allready stolen and the SIM card has been changed.
bought a phone t959v with a cracked screen on ebay took out main board and put it in a new lcd assembly. phone will not connect to t-mobile. says not registered on network. i thought it might have been a bad sim reader so i put one in i new worked from a different phone. still no good . called t-mobile verified phone was not locked . they did a hard reset, still nothing. i notesed it is running 2.3.6 and i have up to 4 bars reception with antenna. does anyone have any idea what the problem could be. thanks
Check your IMEI in Settings -> About phone. Don't post it. Compare it to the IMEI behind your battery. If it is the same we can probably get you up and running. Let us know.
ok thanks will get back to you tomorow phone is at work
number in phone is different. called t-mobile number is blocked. told me to bring it to t-mobile store. if they cant do anything is there any other way to get it unblocked
Which number is blocked? The one behind the battery would seem to me to be the one that matters. That is the number you should see in your settings.
And report whoever sold you the phone on ebay if they didn't tell you the IMEI was messed up.
There is way to recover?
He can ask Odia for help if the IMEI behind the battery is good and T-Mobile can't fix it.
WHo is ODIA?
---------- Post added at 09:24 PM ---------- Previous post was at 09:21 PM ----------
you can also try this
http://forum.xda-developers.com/showthread.php?t=1264021
the imei behind the battery but the one in the settings is blocked. it seems as though someone switched out the main board. whitch has the blocked number on it. is there anyway to unblock this imei number. thanks
what do you mean by blocked?
Its black listed. Meaning it came from a stolen phone. It appears the OP bought a phone and was scammed. I would return the phone and do a charge back via paypal.
eollie said:
Its black listed. Meaning it came from a stolen phone. It appears the OP bought a phone and was scammed. I would return the phone and do a charge back via paypal.
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+1
blocked due to fraued. maybe stolen or un paied balence
lumin30 said:
Check your IMEI in Settings -> About phone. Don't post it. Compare it to the IMEI behind your battery. If it is the same we can probably get you up and running. Let us know.
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Im having same issue, phone worked for 2 weeks then getting the "not registered on network" message. and my IMEI match, what do i do?
This happens to me anytime that I leave Tmobile service area, I usually just toggle "flight mode"
Sent from my SGH-T959V using xda premium
QUIETLYloud said:
This happens to me anytime that I leave Tmobile service area, I usually just toggle "flight mode"
Sent from my SGH-T959V using xda premium
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Toggling flight mode did not help. Tried it many times at different times and nothing.
lumin30 said:
Check your IMEI in Settings -> About phone. Don't post it. Compare it to the IMEI behind your battery. If it is the same we can probably get you up and running. Let us know.
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I am going through this issue now on a friends phone, I checked to see if both numbers are the same and they are, I checked online to see if the number was blacklisted and everything seems to be ok. I have odin'd it back to 2.3.6 and to eclair, I have tried different fixes I have found but none seem to work, can anyone help or has anyone figured this out yet?
jt0037 said:
I am going through this issue now on a friends phone, I checked to see if both numbers are the same and they are, I checked online to see if the number was blacklisted and everything seems to be ok. I have odin'd it back to 2.3.6 and to eclair, I have tried different fixes I have found but none seem to work, can anyone help or has anyone figured this out yet?
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Eclair? What phone are you trying to fix?
I thought froyo was the earliest this goes back
Sent from my SGH-T959V using xda app-developers app
Supposedly their one number solution works with any carrier.
https://explore.t-mobile.com/digits-landing
Not sure how it works with any carrier when the sign up asks specifically for your Tmobile phone number? Lol I did however read about the beta sign up page leaking people's accounts by a glitch in the system. https://www.xda-developers.com/t-mobile_digits_security/
highaltitude said:
Not sure how it works with any carrier when the sign up asks specifically for your Tmobile phone number? Lol I did however read about the beta sign up page leaking people's accounts by a glitch in the system. https://www.xda-developers.com/t-mobile_digits_security/
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I went to the site and started to opt in for the beta. It presented me a 10 digit number that was not one of my several T-Mobile lines. I went no further.
About 10 minutes later I went back to the site. They have changed the sign up process. You now just sign up (no data exchange) and they will get back to you if you are selected.
Hope it works as I have 2 smartwatches and a phone line on T-Mobile, plus I have a work phone on Verizon. This could make it easier for me to use one number and not have to worry about setting up call forwarding on multiple devices.
highaltitude said:
Not sure how it works with any carrier when the sign up asks specifically for your Tmobile phone number? Lol I did however read about the beta sign up page leaking people's accounts by a glitch in the system. https://www.xda-developers.com/t-mobile_digits_security/
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According to Engadget, the app will work with the big 4 carriers. They're not sure about specifics yet.
Hmm well that might be cool then!
Just signed up on mine. My Pixel XL and Gear S3 now use/share the same number
Sent from my Pixel XL using Tapatalk
I'm not certain that this is the cause, however, since activating Digits, my S3 doesn't seem to want to connect to the mobile device through the cellular network any more. I used to get all the notifications and now -- nothing. Anyone else experiencing this?
I can't seem to activate the "Remote connection" on the Gear App, so I'm not convinced that the problem is with Digits.
Any thoughts?
Dan
SFVDan said:
I'm not certain that this is the cause, however, since activating Digits, my S3 doesn't seem to want to connect to the mobile device through the cellular network any more. I used to get all the notifications and now -- nothing. Anyone else experiencing this?
I can't seem to activate the "Remote connection" on the Gear App, so I'm not convinced that the problem is with Digits.
Any thoughts?
Dan
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Quick update: Much as I hated to do it, a device reset on the S3 and a reinstall of the Gear app on the phone solved it. My guess is that the phone and the S3 device exchanged pertinent info from the esim card that changed when the phone number changed upon enrollment in Digits. Redoing the whole thing, I presume, forced this new information into the equation and solved it toute suite.
If anyone has any additional insight, I'm all ears, but I'm good to go now.
Dan
I purchased my Note 8 from Samsung, everything worked fine. I was checking settings one day and in the Restrict Networks page, i noticed it had a phone number listed as a network. 2166284306. Not entirely sure if its an at&t thing, or something else is going on. I googled that number and it seems like a a lot of people had it on their phone as well. I scanned a few of the forums, and one person said that it means your phone has been hacked. Anyone else showing this number, or have any insight as to what is it. At&t and Samsung don't seem to have any answers.
JaedenHim said:
I purchased my Note 8 from Samsung, everything worked fine. I was checking settings one day and in the Restrict Networks page, i noticed it had a phone number listed as a network. 2166284306. Not entirely sure if its an at&t thing, or something else is going on. I googled that number and it seems like a a lot of people had it on their phone as well. I scanned a few of the forums, and one person said that it means your phone has been hacked. Anyone else showing this number, or have any insight as to what is it. At&t and Samsung don't seem to have any answers.
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I have 2 numbers in the blocked list. My phone is definitely not hacked. Not sure why they are there, but my guess is there is a good reason.
JaedenHim said:
I purchased my Note 8 from Samsung, everything worked fine. I was checking settings one day and in the Restrict Networks page, i noticed it had a phone number listed as a network. 2166284306. Not entirely sure if its an at&t thing, or something else is going on. I googled that number and it seems like a a lot of people had it on their phone as well. I scanned a few of the forums, and one person said that it means your phone has been hacked. Anyone else showing this number, or have any insight as to what is it. At&t and Samsung don't seem to have any answers.
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I have the same exact number in my list, as well. I'm curious about this now.
Sent from my SM-N950U using XDA-Developers Legacy app
oh ok, it was just weird that its on a lot of other phone apparently and nobody has a clue (at&t or Samsung) about what is it. But glad to know other att users have the same thing.
JaedenHim said:
oh ok, it was just weird that its on a lot of other phone apparently and nobody has a clue (at&t or Samsung) about what is it. But glad to know other att users have the same thing.
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Same thing here but on a AT&T Galaxy S8+. Did anybody ever determine why this number shows up there?