Hey guys, I had my screen replaced about 2 months ago. Since then the screen itself has been peeling.
So I went a Samsung repair center so they can warranty my screen. Well, they took it, replaced it, then b4 returning it to me. They had to put it on a computer and that's when the computer found the Knox had been tripped.
Now that they put my original screen back. The peeling has gotten worst because the peeled it more..lol
I told their manager, don't they run it through the computer b4 they replace the screen. He said no, why would they*?#&ķ=
I would think they run and do a diagnostics check b4 opening the phone.
Any how, I have a screen that is peeling and can't do nothing about it.
Sent from my Portable
Make them put in writing how modifying the software made the screen go bad, if they can't, tell them it's against the magnusson law .
DAvid_B said:
Make them put in writing how modifying the software made the screen go bad, if they can't, tell them it's against the magnusson law .
Click to expand...
Click to collapse
Nice! Well, it's in the system as being rooted...
Any ideas on how to approach this, the manager said they can not do anything as the phone is rooted.
And I had explain to them, WTF! Does a screen peeling have to do with a rooted phone. And what pissed me off was they SAID the NEW screen was on there, and they put the old screen back..SMH
I tried & tried but ultimately I need to call Samsung direct.
But thank you!
Sent from my Portable
Related
Okay strait to the point! I've got a Galaxy S2 with Android 4.0.3 bought it 4 months ago.
I accidently dropped my phone and cracked my screen on the bottom right corner. The crack went from bottom and a diagonal line up til the right side. I took a picture below.
imageshack(.)us/photo/my-images/685/20120326152703.jpg
This happened about 2 months ago. No problem since. I dropped the phone a few times afterward but it didnt seem to affect it lucky me.
Yesterday i tried watch some series over my WIFI and the phone got really hot around the camera area. The phone wasn't acting well either and then battery dropped from 75% til about 10% in 10 minutes without any video still showing up. (Never had that problem before). I stopped using it and instead put it on recharge for the next day. And today on the morning it was still okay. Went to school and back with the mobile still working. Put it on my table and checked my PC.
About 2 hours later while cheking up on my galaxy i discovered this.
imageshack(.)us/photo/my-images/198/20120326153629.jpg
I think that the LCD finally busted but i need to be sure if it has something to do with the previous crack and also if you could provide any info about what to do with it? Does my warrenty cover this? Or do i need extra insuranse?
I really need help right now LCD blackned spots
The screen has started to turn black from the core of the LCD leak. I now really think this is a broken LCD screen and not a software problem. If someone knows what i could do to fix this i really could need the help right now.
Someone correct me if I'm wrong,
But it sounds to me like you've busted the digitizer portion of your device. As to it being caused by the small crack on your screen.. i don't really know(can't really see if it's a crack in the glass or digi). At any rate, judging from the second picture you provided us it most definitely looks like you damaged the digitizer.
Most companies don't really cover damaged screens caused by users. However, being that your S2 is only 4 months old you could possibly pass it as "it did it by itself, I don't know what happen". Worth a shot I guess...
If all fails you could bring it to a electronics repair shop or you can repair it yourself via a digitizer part bought on ebay(probably pretty expensive being that its part of the screen)
If all else fails check ebay for a new screen.
cbr69er said:
If all else fails check ebay for a new screen.
Click to expand...
Click to collapse
http://www.ebay.com/itm/Full-LCD-Di...ltDomain_0&hash=item27c3101beb#ht_1618wt_1185
If your thinking about taking the DIY road I found a screen for you.Quick note about buying something overseas on eBay: it usually takes awhile for the part to ship and even when you get it, the part may not be functional. But don't fret, eBay is usually pretty good about stuff like this so a working part will be guaranteed or your money back!
If you do decide to repair it yourself I would first research A LOT about your phone. Especially, the disassembly guide! Try to use only credible guides such as iFixit, repair universe etc.
This only applies to flex ribbon cables:
when replacing screens sometimes you have to plug it in a few times before you actually get it to respond(could be cause by oxidation of the pins) if thats the case, you could try to take a #2 pencil eraser and gently rub against the pins and remove the oxidation...
Good Luck!
Please let me know how it goes!
rhodium9 said:
As to it being caused by the small crack on your screen.. i don't really know(can't really see if it's a crack in the glass or digi).
Click to expand...
Click to collapse
Yes it is really a crack and a very annoying one. It doesn't cause any problems with the touch-function, so I've been using it normally but for the screen, it has gone completely black but for the top right part still a little darkblue. I think I'm going with your first answer and try to check it in on warranty have had a bit luck with it past couple of times but im not sure about changing it myself. If having no luck with warranty then maybe ill try doing it myself.
at any rate weather you get warranty to change it or you fix it yourself maybe youll learn to be more careful and get a case maybe???
Hi All,
I am new to the forums. I recently dropped my Skyrocket and the LCD screen is cracked badly and wont even display anything. I believe the phone still works because I can hear it power up and down, I hear text messages come in and phone calls. I am going to try to follow the instructions on this page ( and I have seen some youtube videos) but are there any tips you guys can give me before I go through with this? I order the new screen and hopefuly it will be in by Jan 1 2013.
Skyrocket LCD Digitizer replacement walk through
http://forum.xda-developers.com/showthread.php?t=1540425&highlight=lcd+digitizer
EDIT - 12/27/2012
MAKE SURE YOU CONSIDER THE http://www.cellphonerepairshop.com/samsung-galaxy-s-ii-skyrocket-front-screen-assembly-black/ OPTION FROM THE ABOVE LINK. You'll buy less parts in the long run and it is the same site the author used from the same above link.
drakestalker84 said:
Hi All,
I am new to the forums. I recently dropped my Skyrocket and the LCD screen is cracked badly and wont even display anything. I believe the phone still works because I can hear it power up and down, I hear text messages come in and phone calls. I am going to try to follow the instructions on this page ( and I have seen some youtube videos) but are there any tips you guys can give me before I go through with this? I order the new screen and hopefuly it will be in by Jan 1 2013.
Skyrocket LCD Digitizer replacement walk through
http://forum.xda-developers.com/showthread.php?t=1540425&highlight=lcd+digitizer
Click to expand...
Click to collapse
Watch the ribbon cables ... use a flat head to pop off the connecters if the don't release on there own.... follow the instructions like a reflection
Sent from my SAMSUNG-SGH-I727 using xda premium
How to get to the data from a dead display
Also, Is there some way to get to the data if the display isn't working? I have my phone set to prompt me when I connected a usb cable to a pc on what I want it to do so it doesnt automatically connect to a pc. I thought maybe through recovery mode but the videos I found online don't seem to help me and they seem to focus on custom ROMs, which I guess have a different interface.
I have the stock version from ATnT version 4.##.
drakestalker84 said:
Also, Is there some way to get to the data if the display isn't working? I have my phone set to prompt me when I connected a usb cable to a pc on what I want it to do so it doesnt automatically connect to a pc. I thought maybe through recovery mode but the videos I found online don't seem to help me and they seem to focus on custom ROMs, which I guess have a different interface.
I have the stock version from ATnT version 4.##.
Click to expand...
Click to collapse
After you replace the digitizer/screen all your data will still be there just like you had before the screen broke.
Sent from my SAMSUNG-SGH-I317 using xda app-developers app
drakestalker84 said:
Also, Is there some way to get to the data if the display isn't working? I have my phone set to prompt me when I connected a usb cable to a pc on what I want it to do so it doesnt automatically connect to a pc. I thought maybe through recovery mode but the videos I found online don't seem to help me and they seem to focus on custom ROMs, which I guess have a different interface.
I have the stock version from ATnT version 4.##.
Click to expand...
Click to collapse
Yeah you can get the data when you replace the screen it won't affect the sdcard you can do a search for adb explorer if you have USB debugging in you can grab you files with out the screen
Sent from my SAMSUNG-SGH-I727 using xda premium
I don't know if I made a mistake or what but the part I received does not look like the part I need at step 10. Is this the part I need?
Please go to AMAZON . COM and then search for "i727 digitizer". Then click on " Original Genuine OEM Full LCD Display Monitor+Touch Screen Digitizer Assembly Fix For at&t Samsung i727 Galaxy S II Skyrocket by Samsung
174.99 new"
I am sorry but I can't post an external link since I am new to the forums.
I have the phone disassembled but I dont see the step to separate the broken LCD screen from the rest of the phone. Any tips you guys can give would be appreciated.
It looks like I need to buy a housing kit? As soon as I can I will link what I am talking about in here but I don't see it mentioned in the link from my first post.
You're paying more for just the digitizer than I paid to have Samsung replace it including shipping. It was 158 bucks to have them do it and they paid shipping both ways. Got it back 8 days from the day I mailed it. Just a thought.
hechoen said:
You're paying more for just the digitizer than I paid to have Samsung replace it including shipping. It was 158 bucks to have them do it and they paid shipping both ways. Got it back 8 days from the day I mailed it. Just a thought.
Click to expand...
Click to collapse
My dad paid 275 for the screen to be repaired at a local shop that only takes cash. He doesnt understand that he got ripped off
Sent from my SAMSUNG-SGH-I727 using xda premium
Yeah, never thought to contact Samsung to have the phone repaired, probably for the same reason going to the dealership is usually more then doing the work yourself. I am in too deep to back down now since I already ordered the LCD / Digitizer. Hopefully this will be the last thing I have to get. I am paying about 25 bucks more then if I had gotten the part from http://www.cellphone-repair-shop.com which was mentioned in the WALK THROUGH LINK http://forum.xda-developers.com/showthread.php?t=1540425&highlight=lcd+digitizer .
EDIT
DONT BUY THE BELOW DIGITIZER / FRONT HOUSING. BUY THE ENTIRE THING ASSEMBLED FROM THE WALK THROUGH LINK.
/EDIT
LCD / Digitizer = http://www.amazon.com/gp/offer-listing/B008RSMSL6/ref=dp_olp_new?ie=UTF8&condition=new
Front Housing = https://www.gounlock.com/details.php?itemId=7247
I should have just gotten this = http://www.cellphonerepairshop.com/samsung-galaxy-s-ii-skyrocket-front-screen-assembly-black/
Okay, so I think I am screwed. I swapped the housing and the screen. I turned on the device and I see the word samsung flash on my screen for a second, then nothing. The phone feels like it still works because I hear the bootup noise and I hear the message dings but just nothing on the screen. Any suggestions? I am ready to give up but wanted to see if you guys had any other tips.
hechoen said:
You're paying more for just the digitizer than I paid to have Samsung replace it including shipping. It was 158 bucks to have them do it and they paid shipping both ways. Got it back 8 days from the day I mailed it. Just a thought.
Click to expand...
Click to collapse
When they repaired it, did they leave your data intact, or did they factory restore it?
I tried to go this route, and when I was setting up the repair claim I was told they factory restore it no matter if it's needed or not. I want to keep my messages, and other data intact.
24fan4life said:
When they repaired it, did they leave your data intact, or did they factory restore it?
I tried to go this route, and when I was setting up the repair claim I was told they factory restore it no matter if it's needed or not. I want to keep my messages, and other data intact.
Click to expand...
Click to collapse
Back them up
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
24fan4life said:
When they repaired it, did they leave your data intact, or did they factory restore it?
I tried to go this route, and when I was setting up the repair claim I was told they factory restore it no matter if it's needed or not. I want to keep my messages, and other data intact.
Click to expand...
Click to collapse
Factory reset. The phone comes back to you just as a new one would. They flash the stock firmware to the phone. I sent mine in with AOKP still on it and they didn't seem to care but ymmv. Like xcraxydx said just back them up. I made a nand before I sent it out and saved it to the sdcard. Copied any media I wanted to keep to sdcard. Took out sdcard. Got phone back. Odined sk8ts recovery. Flashed nand. Took less then ten minutes.
You might be done with everything but...
Always check around for prices if you're strapped for cash. Generally you can find a cheaper price off a 10 minute Google search. Not just with this but with most everything that you can find online you can find good competition for it. I think the only exceptions to this is in Medicine and Automotive-relate parts (but the latter not so much)
xcrazydx said:
Back them up
Sent from my SAMSUNG-SGH-I727 using Tapatalk 2
Click to expand...
Click to collapse
I have no way to back them up. My screen is shot. When it first happened, I could see just a corner of the screen, and was able to pull my photos, and zip files off of my internal sd card by hooking it up to my computer. I was just barely able to do that. I was not able to navigate my phone to pull files using Root Explorer, or I would have pulled my messages, and other data. I called AT&T, and they can't pull that kind of data without the screen working.
This last weekend, I was able to get the screen off, but I might have fudged it. I watched the how-to on Youtube on taking it down for a screen replacement. Followed it to a T. The only thing is, when I removed the screen I noticed that there was a section that didn't come off with the screen, but I already had gouged it prying the screen off. This black section is in the center of the back plate, and wasn't present on the phone in the how-to video. I figured it came off with the other adhesive on the video, and mine didn't come off as easily as I didn't have high enough heat. I scraped it off as good as I could, but it's like a metal based adhesive underneath the black section. Did I mess it up, or did this have to come off for the screen replacement too?
It's not too much of a problem if I borked it. I kinda want to get the complete white housing that's in the link on the first post, but was trying to go the cheapest route if I could. $40 more isn't too bad for the complete setup if I have to, and it will have the chrome bezel.
Thank you in advance for any help.
Hi. I bought what I thought was a digitizer for the SGH-I727 but its just the front glass. Anyone know how to replace that? or is it even a part that can be replaced? on my phone the screen is cracked but still works.. and why would they sell just the glass no flex cable at all???
bredzy said:
Hi. I bought what I thought was a digitizer for the SGH-I727 but its just the front glass. Anyone know how to replace that? or is it even a part that can be replaced? on my phone the screen is cracked but still works.. and why would they sell just the glass no flex cable at all???
Click to expand...
Click to collapse
I think you have to use a heat gun to separate the glass.
Sent from my SGH-I727 using xda app-developers app
bredzy said:
Hi. I bought what I thought was a digitizer for the SGH-I727 but its just the front glass. Anyone know how to replace that? or is it even a part that can be replaced? on my phone the screen is cracked but still works.. and why would they sell just the glass no flex cable at all???
Click to expand...
Click to collapse
You can replace just the glass but it's a huge PITA. You have to be very careful.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 4 Beta
xcrazydx said:
You can replace just the glass but it's a huge PITA. You have to be very careful.
Sent from my SAMSUNG-SGH-I727 using Tapatalk 4 Beta
Click to expand...
Click to collapse
true that, if its anything thing like my daughters iphone 4 just spend the extra $ and buy the whole digi assembly, its a pita to unglue only the glass no matter what the youtube videos show
Euhm, hey guys...
Last week I was in Austria for snowboarding, so at a certain moment I had my phone in my hand, and slipped in a small pile of snow....
My thumb made a small 'dent / scratch' in the screen, and the phone was a little wet for about 1/4th part of its total size.
Now, when I turn it back on, the touchscreen partially works and partially not.
When in the pin-code screen I can touch everything till the 7,8 and 9, under those (onscreen) buttons, the screen is unresponsive, and I believe the software buttons are also unresponsive, but I can't test because I can't get in my phone, neither with out without simcard...
My question were, is there any way I can manually fix this? Is it definitely a hardware problem?
I'm using a Sony Xperia Tipo, currently on Gimlo 0.2 Rom, Stock kernel, rooted, unlocked bootloader...
Uhmm, I don't know what information you guys need apart from this. Hope someone can help me :good:
EDIT1: Hardware problem indeed, flashed stock, still no response on the supposedly broken screen parts...
(Disassembling guide?)
Sorry for the bump,
Does anyone know if there's any guide on disassembling an Xperia Tipo yet?
I'm considering replacing the digitalizer manually. Found a website where I can get the digitalizer + glass quite cheap, and well, as I tried alot of things, and I cannot even unlock the lockscreen because of the broken part of what probably is the digitalizer (no real cracks tho, just unresponsive), I think there's no other way then either go to a service center and hope to be lucky to get this done with warranty OR fixing it manually...
the first thing comes into my mind is trying to dry the phone. there might be a little water inside the phone. I don't know how you could do it on your place but we have a tool called desicator on our lab which could be used to get rid the waters. if you don't have it you can make it by yourself. you can use a litle jar and silica gels. put your phone inside the jar then bury it with the silica gels. after 24 hours you can try to turn it on. another cheap solution is bury your phone inside rice (the uncooked one). the rice will just like silica gels and adsorb the water partikels.
anyway, in my country service center almost never check the bootloader. if you're lucky enough you can claim the warranty and got free repair or even a phone replacement. goodluck mate.
We have something called "Contact Spray" or something, which should do the same.
Anyways, I've waited about 36h after it happened to first try to turn it on again, thing is, the phone seems to function normally, except a PART of the touch screen.
I'll try the rice / gels thing. Not sure if it'd make any difference though.
Thx for the tip, I'm not sure about our Sony Centers, Dutch people are a bit 'greedy' usually, they'll probably check, but hope I'm lucky.
Also hope they won't say it's water-damage, because that's not covered in warranty in europe, although I'm pretty sure that isn't the real cause... Service Centers like letting us pay for reasons that are untrue in this country... -_-
Hi everyone
I broke the screen on my tablet over a year ago, had the screen replaced with a new one but when i got it back the touch didnt work. The guy seemed like he was sorry about it so he only ended up charging me 30 bucks and said something else is wrong. i was skeptical about it cause with the cracked screen the top corner still responded to touch and now nothing works
...long story short i did some research and saw that theres a few different types of screens for the 300 i figured they may have put the wrong one on so i removed the back to check the version number (it is written on the cable that goes from the glass to the tablet).
However. On my tablet there is no cable at all... i guess i got screwed by the place they put a defective screen or something... Either way of course the touch isnt working the cable isnt even there...
all i need to know is if theres another way to find the version number for the lcd they are pretty cheap online im just going to take a stab at fixing this myself..
ive asked asus that was a waste of time they advised me to send it in they would fix it for 250...ya right
schkeet said:
Hi everyone
I broke the screen on my tablet over a year ago, had the screen replaced with a new one but when i got it back the touch didnt work. The guy seemed like he was sorry about it so he only ended up charging me 30 bucks and said something else is wrong. i was skeptical about it cause with the cracked screen the top corner still responded to touch and now nothing works
...long story short i did some research and saw that theres a few different types of screens for the 300 i figured they may have put the wrong one on so i removed the back to check the version number (it is written on the cable that goes from the glass to the tablet).
However. On my tablet there is no cable at all... i guess i got screwed by the place they put a defective screen or something... Either way of course the touch isnt working the cable isnt even there...
all i need to know is if theres another way to find the version number for the lcd they are pretty cheap online im just going to take a stab at fixing this myself..
ive asked asus that was a waste of time they advised me to send it in they would fix it for 250...ya right
Click to expand...
Click to collapse
Do you still need help with this? If you do, open the tab, take all necessary precautions with the battery, remove all boards and cables, and look where the digitizer's ribbons should be. If they're not there, it means they've been ripped when the "repairman" reassembled the thing. If the lcd still works, all you need is a new digitizer. A G01 would work across the board and is cheap. Go to this thread for more info. Good luck.
Thank you I had given up for a while but just wiped the dust off this thing yesterday...I'll give it a try
Sent from my Nexus 5 using XDA Free mobile app
After 5 months of use, I managed to break my screen....dam it! I've always been quite careful with my electronics, but managed to drop it today. And of course like a cat always lands on 4 legs, phones usually land face down.
Broke the top of the screen and the touch screen is rendered useless. Put an RMA in with Alcatel. I've read others on the internet have managed to get a claim in and Alcatel fixed it for a little better than $100. I would pay the $100, as opposed to buying a new phone.
Questions I have:
1. Since I can't get into my phone, is there any other way to get any data off of it? LCD is still visible, just can't get in.
2. Has anybody had a "positive" experience with getting a glass screen fixed on this phone yet? I've read a few breaks in the forum here, but it doesn't seem like too many have followed through with the repair experience.
3. Are, or is there any advice with regards to this phone and the broke screen?
Thanks in advance for any help.
Dang that sucks......so to get data you can plug it into a computer and the computer should let you pull all your info off. Also I can't help you with the getting the screen fixed as I never broke a screen on my phone.
kevin6876 said:
After 5 months of use, I managed to break my screen....dam it! I've always been quite careful with my electronics, but managed to drop it today. And of course like a cat always lands on 4 legs, phones usually land face down.
Broke the top of the screen and the touch screen is rendered useless. Put an RMA in with Alcatel. I've read others on the internet have managed to get a claim in and Alcatel fixed it for a little better than $100. I would pay the $100, as opposed to buying a new phone.
Questions I have:
1. Since I can't get into my phone, is there any other way to get any data off of it? LCD is still visible, just can't get in.
2. Has anybody had a "positive" experience with getting a glass screen fixed on this phone yet? I've read a few breaks in the forum here, but it doesn't seem like too many have followed through with the repair experience.
3. Are, or is there any advice with regards to this phone and the broke screen?
Thanks in advance for any help.
Click to expand...
Click to collapse
Have you tried using an otg cable and wireless keyboard/mouse?
Yes , I tried using the OTG , but the lockscreen needs to be unlocked for the computer to communicate with both the internal and SD card storage areas. The back door is locked.
I submitted an RMA to Alcatel and am waiting for further instructions in a repair. Hopefully it won't set me back too much. If it does then I'll just pick up a used one through Swappa.
Thanks for the help.
Sent back to Alcatel. $105 to replace the busted digitizer and ship it back. Hopefully they didn't wipe my phone with a hard factory reset, I requested they not.
Should have it back Tuesday.
Just a follow up with the replacement of the digitizer. Alcatel sent the phone back to me yesterday and they wiped the hard drive with a factory reset, despite my request not to.
Phone works very well now though, I must say. Mostly all my data and apps loaded right in with ease, just lost some texts and a small folder of downloads and photos that were on the phone. Not all was lost.
Don't seem to have SD card issues any longer now, like I had before, which I find interesting. Must be the hard reset that had something to do with that, but my 3rd party launcher always used to struggle to load app icons properly, the SD card would some times not read properly? All that seems much smoother now however.
Cost me $105, oh well...time to get myself a better glass screen protector and case. I had an LK case w/ a kickstand and a peel off screen protector prior. I'll be stepping that up a notch now. One more break of this phone, I'm moving on to a different device.
Peace.