The half top of the touchscreen doesn't work - Xperia Z5 Q&A, Help & Troubleshooting

Hi guys,
Today I was walking and dropped my phone and broke the frontal glass (just a scratch from the top middle of the screen to the half right of the screen) . When I picked it up noticed that the top half of the touchscreen doesn't work. the other half is working well and there is nothing wrong with it. I restart the phone but the problem persist. Any body have an idea how can I fix it?
thank you in advance.

starmann said:
Hi guys,
Today I was walking and dropped my phone and broke the frontal glass (just a scratch from the top middle of the screen to the half right of the screen) . When I picked it up noticed that the top half of the touchscreen doesn't work. the other half is working well and there is nothing wrong with it. I restart the phone but the problem persist. Any body have an idea how can I fix it?
thank you in advance.
Click to expand...
Click to collapse
You have to have the screen replaced. There is nothing else you can do.

Related

[Q] Screen appears loose in the top left corner of Nexus S

Hi,
I've had my Nexus S for less than 4 weeks, and I just noticed today that the top right corner of the screen seems to have some give when you press on it. It apparently just started happening now... Anyone else have this issue with their phone? I'm wondering if I should just run to Best Buy and have them exchange the phone for me before it's too late...
Thanks,
Mike
I don't have that problem with mine but in your case looks like you might have to take that trip to best buy
Sent from my Nexus S
if you look at it, does the surface of the top corner part raised a bit compared to the other corners or sides?
I ask because I tried to press gently on the corners and also the sides and there's a very slight give. It maybe because of the type of screen (plastic?) causing the give when pressed?
yeah it appears to be ever so slighlty raised, and has a very slight give...
any word on if this is normal? I have the same issue with the bottom capacitive side....it is noticeably lose sometimes, I can push it then it becomes tight...then the capacitive buttons wont work unless I turn off the screen then turn it back on.
My 2 week old Nexus S just started doing this. It feels like the screen is attached with glue and the screen has separated from the frame. I can press on it and it sticks for a moment, but if press a minute later it clicks again.
My phone had the same problem.. Upper right screen was lifting ever so slightly. I was passed my thirty days so i couldn't bring it back to bestbuy. My only option was to send it to samsung for repair. The problem was that they had it for almost three weeks and when i got it back the screen was still lifting up. I had to send it back out and almost three weeks later (again) i got it back and it was fixed. They ended up replacing the PBA. Not exactly sure what that is but the phone is fixed.

[Q] Sensation Screen advice?

I have an original sensation and love it. Today it fell from my pocket onto tiles. Which is was about a 32inch height. . . .didn't seem to serious. At first the only damage seemed a tiny 2mm chip spot on the casing which had exposed white. But then I saw my screen!! The top left hand corner had the back light looking a bit too strong from off screen. And even worse there were permanant speckles of black in an arc shape around that corner of the screen. Then I tried rubbing it a bit and squeezing the back and slightly seperating it as I taught the fall may have changed the spacing. and at first it seemed to help maybe a little. But now there is a small section of my screen at the corner which is always black and I don't think the bacjlight is on their . The touch screen still works all over though and their are no cracks.
Anyone know what's wrong? What I can do to fix it? Any help greatly appreciated
Broken screen. Most probably the digitizer is ok. Go to a HTC repair shop, if you still have warranty
Sent from my HTC Sensation XE with Beats Audio using Tapatalk
Thanks for the reply but surprisingly and miraculously its fixed itself over the last couple days
. It only went back to fully looking normal in the past few hours. Backlight is still a bit too bright in that area and some damage comes back if the are is hit or pressed.
So there is still some damage but 98% of the time it looks perfect and its fully working. So anyone reading this bear in mind not to be too hasty about taking your phone apart and replacing stuff where the screen is concerned.

Moving Display

So I bought it about in January with a dock. Put a protector on the screen. Never dropped it. Then started noticing there is a movement in the screen on the left side. When you press the screen it moves a couple mm in. Go it replaced right away. Now this one started to do the same. WTF? This time it's on the top right. Am I just unlucky or is everyone having these problems?
doxastic said:
So I bought it about in January with a dock. Put a protector on the screen. Never dropped it. Then started noticing there is a movement in the screen on the left side. When you press the screen it moves a couple mm in. Go it replaced right away. Now this one started to do the same. WTF? This time it's on the top right. Am I just unlucky or is everyone having these problems?
Click to expand...
Click to collapse
Hell-o there.
Are speaking of the slight popping\clicking when you press or squeeze the tablet?
Mine does this also a small amount.
Not too noticeable with a case on the tablet.
This is a very common thing with the Infinity.

[Q] Anyone else experienced a cracked screen while loading?

Hey guys,
I bought my Moto G sometime in January from Amazon UK.
After about 2-3 Months of usage, overnight while loading there appeared 2 cracks in the screen.
One is in the top left and the other one on the right bottom corner. You cant see any impact on the screen or on the sides of the phone.
Under one crack there appeared little bubbles but only directly under the crack.
Does anyone observed similar things?
Mr.Steak said:
Hey guys,
I bought my Moto G sometime in January from Amazon UK.
After about 2-3 Months of usage, overnight while loading there appeared 2 cracks in the screen.
One is in the top left and the other one on the right bottom corner. You cant see any impact on the screen or on the sides of the phone.
Under one crack there appeared little bubbles but only directly under the crack.
Does anyone observed similar things?
Click to expand...
Click to collapse
This happens when phone falls down Your phone may have fallen from somewhere maybe not in your presence...
Screen can't break like that only..

Oleophobic coating on screen issue

Hello form Poland.
So after 3 weeks of having the flat S7 found a coating failure on my phone.
In clean condition there is no mark or visible surface difference.
Just if there is fog or fingermarks the issue is visible. The problem seems to be comparable to the LG G4 problem with the coating.
Attached some pictures.
What do you think? Complaint relevant?
It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added
I have the same problem!
jinxsonu said:
It looks like even my new S7 is suffering from this. When the phone is cleaned its not visible. But when its smudgy, a consistent diagnol line appears. Its not a scratch, its just there.
Edit: pics added
Click to expand...
Click to collapse
I have the same problem and I'm going to service center
did you come there? what did they tell you? what did they do with phone? how did they fix it?
I have the same issue on my S7 edge.
I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.
kristian93 said:
I have the exact same issue around the speakergrill. When I clean it it's not visible but once you touch it and leave fingerprints you can clearly see it. Not sure if there are other areas on my screen with the same problem as it has a protector but hope that it will be covered by warranty if needed.
Click to expand...
Click to collapse
I also have that issue around the speakergrill. I noticed it after a call, so I thought it must be because I put it against my ear. After a day or two, I noticed it again. Tried to clean it with water, and as soon as I touched it, it returned. It isn't much of an issue, since it isn't anywhere near the screen, but it is a bit annoying.
Did you eventually return your phone?
thats why I bought a Silver color S7 edge, and bought a screen protector...
I have the issue on the s7 around the speaker grill and in the gap between home and display... had the issue on s6 too (around the speaker grill)..
Sent from my SM-G930F using XDA-Developers mobile app
I've got the same problem on my phone. Annoyingly, the day I got the phone I kept the screen protector on but about 1/3 of it lifted off. I short while later I took it off and then waited till the next day till a screen protector arrived.
Fast forward 3 weeks later and I took the screen protector off and now notice the the wear mark, fine when it is clean but visible when smudged. Just niggles at me more than anything. Am considering sending it back for exchange or something.
Did anyone manage to do this successfully? Or did they just say something like wear and tear?
old thread but I have the same issue too, clean it, it looks perfect, the second i touch it and it leaves a fingerprint, looks like a nice long scratch right above my home button on the screen
Just wanted to say i have the same problem around the speaker grill, for now its not too big. Do you think it can get bigger ?
Same problem on my S8. Didn't notice it until day 27 and the folks at samsung are being a complete bear to deal with.

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