Hi, I have an L29 C432B581 on Virgin mobile in the UK. There's a strange issue that intermittently, the phone does not receive incoming calls and sends them straight to voicemail. Outgoing calls are fine, and usually (but not always) in coming calls made after outgoing calls are also fine.
I've checked the call forwarding settings, already done a factory reset, got a new sim from the carrier, but no luck. Tried the sim on a different phone and no such problems.
Its as though the phone goes to sleep for incoming calls and needs to be woken up by reconnecting to the carrier.
Not sure if I'm missing a straightforward setting somewhere or if its a handset issue. Any help would be highly appreciated.
Thanks
Related
Hello,
So I seem to have issues with my phone calls on both the CM 7 Nightlys, and CM 6.1.2 RC2. Sometimes (multiple times a day) when I go to dial a number, it will say "dialing" but the ringtone never actually dials out. Also sometimes when I go to call it just cancels out of it and says call ended. When ever this happens, i try again several min. later and it works just find. So the problem seems to be intermittent.
Also, I have my phone set up with google voice forwarding and voice mail. I do not make phone calls from it. However, sometimes when people call me, they say that my phone rings before going to voice mail. However, my actual phone does not get the call. This doesnt happen every time, but it does happen often. Ill get a notification from google voice about a missed call, but will have never revieced the call in the first place.
Is anyone else have this problem? Or maybe I have a setting all out of whack or something?
Thanks
I have the same exact problem on my stock phone. Incoming calls will work even though outgoing will not.
Change your sim card.
sk337sk337 said:
Change your sim card.
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I have already tried that.
I have tried that as well..
Im wonder if my having any of my forward when busy etc. settings affect this.. Right now they are all set to forward to my google number, which in tern is the number that the phone itself is linked with on google voice. What should these settings be?
It is so frustrating seeing how many calls I miss\dont recieve because of this.
So about 3 days ago my Inspire randomly stopped receiving incoming calls/texts, callers ring out to voicemail and I have no idea anyone has called. Talked with AT&T tech support and found out there are no problems on their end. Also, incoming calls/texts will be received during outgoing calls I make (apparently the calls are routed differently for call waiting). I've tried deleting apps i've downloaded recently and even a factory data reset, still with no luck. If anyone has any idea what could be causing this problem, I would really appreciate any help you could offer. Thanks!
- B
take out SIM
put back in
try SIM swapping with other phone
I am having same problem, randomly not receiving calls if the caller leaves a VM I generally get it later. sometimes my wife will call me on home phone and tell me my cell is not ringing and if I try to call myself it works about half the time, no idea what is causing this.
Hi
I just bought an XZs dual SIM version. I'm having a very strange issue with it.
I have two SIMs installed: one on O2 UK and the other on Three UK.
The three chip works perfectly. Can do everything, voice, data, SMS etc... all good.
The O2 chip however has a strange issue. Every phone call I make it says "Invalid number".
Even if I call using the international +XX XXXXXX type or if I call using the UK style 07XXXXX both say "Invalid number" and do not complete the call.
What is odd is that I can receive incoming calls to the number. SMS and data also works, just making outgoing calls fails.
I checked that the phone supports the bands that O2 uses and it does. It does connect to the network (as I said I can receive calls, use data, send and receive SMS but just cannot make any outgoing calls)
The phone came from Hong Kong, and both O2 and Sony have flat out refused to help because I didn't buy the phone in the UK.
But well, it's a mobile phone, it should work in my country even if it's from HK.
I cannot really understand why I can receive calls but not make them. The SIM card works in my UK Samsung S6 so I do not think it's a network issue.
I have tried setting it to GSM only as it is my work phone and I really only need it for making calls. I've tried WCDMA / 4G / 3G but nothing fixes it.
I have reset the phone. Checked carrier settings etc.
Lastly I have tried swapping the chips around, and tried it with just one SIM but still the problem occurs.
Please can anyone give any suggestions on resolving this issue before I have to send it back ?
Thanks!
never mind. i solved it.
it was a provisioning error by the network, contacted O2 today and they resolved it by doing some kind of reset their end, which they didn't want to elaborate on.
fixed now.
Hello, so I recently went from sprint to t-mobile, ported my number, etc. The plan was to flash U onto my g930p but I'm stuck on sprint's qjp3/series 5 firmware until a compatible U or even T firmware is released. I have had a couple of issues with my device that have sort of popped up over the month or so I have been on tmobile, namely that I cannot receive calls, every time someone calls me they are sent straight to voicemail. I do receive notifications for voicemail and the voice messages themselves, but that's it. I can make outgoing calls, however usually the first attempt at an outgoing call fails, then further attempts actually dial. Also, upon restarting the device I always have to cycle airplane mode in order to get the data to catch and start working. SMS and MMS work fine. If anyone has any insight into solutions to these problems, particularly the not receiving incoming calls, I would greatly appreciate it.
Data, and texting works just fine. I switched to cricket, and up until about 5 pm yesterday calls worked fine, then by 8pm I noticed it wasn't working because I tried to call someone. I didn't do anything modifications during this time. I've since put the sim in s different phone and it still doesn't make calls but data and texting works. I've factory reset and started from scratch, still doesn't work. Changed sim slot, nothing. If anyone has any ides. I've called cricket already and they've escalated the issue but I won't here from them til Monday the earliest. Thank God for those text and call apps. I can make calls with them. I can also make calls with FreedomPop sim. I've attached a log that has me attempting several calls in it. I just don't know what I'm looking at. Any help would be greatly appreciated. And I also checked apn settings several times.
mortrackz said:
Data, and texting works just fine. I switched to cricket, and up until about 5 pm yesterday calls worked fine, then by 8pm I noticed it wasn't working because I tried to call someone. I didn't do anything modifications during this time. I've since put the sim in s different phone and it still doesn't make calls but data and texting works. I've factory reset and started from scratch, still doesn't work. Changed sim slot, nothing. If anyone has any ides. I've called cricket already and they've escalated the issue but I won't here from them til Monday the earliest. Thank God for those text and call apps. I can make calls with them. I can also make calls with FreedomPop sim. I've attached a log that has me attempting several calls in it. I just don't know what I'm looking at. Any help would be greatly appreciated. And I also checked apn settings several times.
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Soooo the issue is with the SIM and not the phone... This forum cant really help with that issue.